QA.docx

1. Can you further clarify customer's expectations for the "Service and Maintenance" requirement of the solicitation?

* Onsite Maintenance: certified technicians will provide technical support and perform all of the manufacturer's recommended annual maintenance as outlined in the product manual. When applicable, the technician will provide software upgrades, rescue data downloads, and AHA/ERC Guideline updates for no additional charge.

* CardiAcademy E-Learning Courses: Receive 24/7 access to CardiAcademy e-Learning courses designed for employees who do not receive AED/CPR certification training. Courses provide supplemental education on role of AEDs in an organization, how they are used, and a demonstration.

* Replacement Parts: Cardiac Science will replace electrodes and batteries every two years and four years, respectively.

2. Can you further clarify the customer's expectations for the "Rescue Support" requirement of the solicitation?

Advanced Response Package:

* Provide physician oversight to your program, including documentation, protocols, and program Certificate of Medical Direction and AED prescription.

*Track your AED deployment, training, and service dates to ensure proper maintenance as outlined in your state's Good Samaritan Law

3. Will these devices all be put into service located at the Naval Medical Center Portsmouth? If not, can we get a list of locations (city /state) as this may impact the medical direction and oversight requirements?

They all will be located on base which will be located in Portsmouth Virginia

4. Is an English only device acceptable? No, must be dual language with English and Spanish

5. What specific salient characteristics in the listed brand name or equal items were used by the requesting office as justification for this procurement?

CLIN 0001

PowerHeart G5 item number G5A-80A-P-BER

AED Manager

PHYSICAL/ENVIRONMENTAL

Operating temperature: 32 °F to +122 °F (0 °C to 50 °C) Defibrillation Pads

CLIN 0002

Advanced Response Package that includes:

Service & Maintenance Site Assessment & Rescue Support Replacement of expired of used Cardiac Science AED Supplies at no charge Medical Direction & Oversight Online Tracking & Tools that includes: Tracking Software, CardiAcademy, and a Customer Toolbox

6. Solicitation N0018319Q0092 states that questions will be posted on GSA eBuy, via amendment to the solicitation, not later than 31, May 2019.

This date does not fit the timeframe of the posted date of June 21, 2019 and the due date of July 5, 2019. Will there be an extension of the due date to allow time for questions to be answered prior to submission of response.

Yes, I will be amending the solicitation later today.

7. Will an award be made as a delivery order under a contractors Federal Supply Schedule where the terms and conditions of the FSS apply, or will this be negotiated as a contract for a stand-alone purchase?

CLIN 0001 will be under a contractors FSS schedule and CLIN 0002 can be an open market item but listed as such on the quote.