N00183-16-T-0171-0001.docx

N00183-16-T-0171

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

Statement of Work Maintenance Service Agreement – Galley

Contractor must be able to provide full contract support immediately upon award of a resulting order. Contractor will provide Service Call Maintenance support for various Galley equipment and support items/components items listed in Section B. Currently, there are approximately 116 items. Service may be required 7-days a week between 7:00 a.m. – 7:00 p.m. during the entire period of performance to include performing emergency service work, routine service work, and preventive maintenance monthly. Contractor’s pricing shall be inclusive of all costs including parts, labor, travel and shipping unless otherwise indicated for all minor/major repairs required to maintain all items in a safe, reliable and satisfactory operation condition.

1. General Requirements

a. The Contractor shall comply with Federal, State, and Local Laws, plus any Federal Regulations as applicable to the performance of this contract.

b. The Contractor shall not accept any instructions issued by any person employed by the U. S. Government other than the Contracting Officer (KO), or Nutrition Management (Galley) Technical Point of Contact acting within the limits of their authority.

c. Equipment listed in this contract will be maintained and/or repaired per the Original Equipment Manufacturers (OEM’s) specifications.

d. Equipment and associated components shall be serviced as listed on: DD Form 1155, “Order for Supplies or Services.”

e. The Contractor shall be fully qualified / authorized by the Original Equipment Manufacturer (OEM) in the repair of restaurant equipment listed within this contract. Contractor shall maintain current qualifications throughout entire contract period. Qualification includes but not limited to the certification of all repair persons as being trained / qualified to perform required repairs. Contract personnel shall have minimum 5-year experience in restaurant equipment repairs including certification in refrigeration and electrical systems. Government reserves the right verify these qualifications at any time during the period of performance.

2. Specific Tasks

a. Contractor shall respond via telephone within 4 hours after receipt of service call and make best effort to provide on-site service no later than 2 business days. All repairs are to be completed as soon as possible. Contractor to make a best effort to have all equipment operational within 5 business days of the reported problem.

b. Service Requests may include up to a maximum of 5 items per each Service Call.

c. Contractor shall provide a written detailed service report to the Technical Point of Contact or designated representative at the end of each service visit. The service report shall include, but not be limited to equipment description with model, serial number and a description of the service(s) performed.

d. Contractor’s pricing shall be inclusive of all cost including parts, labor, travel and shipping, unless otherwise indicated in paragraph 2.e.

e. Contractor shall provide all consumable / common hardware and software items, to include but not limited to grease, oil, gasket materials, nuts / washers, etc. Contractor shall provide all parts with a retail value not exceeding the limit of liability value of $50.00 in value for each piece of equipment per repair / per service call.

f. For repair parts that exceed the limit of liability contractor shall provide an estimate to the Technical Point of Contact within 2-business days of discovery of required additional parts.

g. Contractor’s estimate shall include the cost of all additional parts and any other charges such as shipping and environmental fees and include the approximate lead-time on obtaining parts and whether “fast ship” options are available for required parts. Government will determine best method of procurement for additional parts and notify Contractor when required parts are available to complete the repairs. The Government may request Contractor provide up to 3 competitive quotes on all parts that exceed $250.00 in value.

h. The Government shall reserve the right not to repair Galley Equipment.

i. Contractor shall warranty all repairs including replaced parts for a period of no less than 90 days.

3. Government furnished property, Materials and Services.

a. The Contractor is encouraged to perform a pre-maintenance inspection prior to the onset of the contract start date or not later than 5 days after award. Any apparent and non-apparent / hidden discrepancies must be identified to the Contracting Officer not later than 14 days after contract award. The Government reserves the right to modify the resultant contract to authorize one-time repairs or issue a separate purchase order for any equipment found to be inoperable during this pre-maintenance inspection. The cost of repairs shall not exceed contractor’s normal and industry standard retail rate for required repairs. The Government certifies that the equipment to be maintained under this contract will be in good operating condition on the effective date of this contract except as noted herein. For the purpose of this contract, the clause, “good operating condition” means the conditions necessary for the equipment to function as intended without corrective maintenance.

b. The Contractor agrees to leave the equipment in good operating condition at the expiration of this contract. During the final week of this contract, the Government will make final inspection of the equipment. Any correction of deficiencies noted during this inspection shall be resolved prior to contract end. The Government reserves the right to request the repair (at no additional cost to the Government) of items identified with latten defects after contract termination, when it has been determined that defects either are a result of contractor’s performance or should have been discovered during normal performance of work under this contract. Final payment due to the Contractor may be withheld until deficiencies have been corrected and all equipment is back in satisfactory working condition.

c. The Government will not be responsible for the damage or loss due to fire, theft, accident, or other disaster of Contractor supplies, materials, or for the personal belongings brought onto Government property by Contractor’s personnel..

4. Contractor Responsibility.

a. The Contractor shall be responsible for the repair/replacement of damaged Government owned equipment and property due to the negligence of the Contractor or his representatives. All such replacement or repair shall be at the Contractor’s expense and shall be inspected to the satisfaction of the KO or appointed representative.

5. Preventive Maintenance Services.

a. Preventive maintenance services shall be performed at the time mutually agreed upon between the Government and the Contractor to be completed as soon as possible after contract award but not later than 31 December during the base year and option year period of performance.

(The Government Fiscal Year runs: October through September). The Contractor shall make a best effort to schedule and complete preventive maintenance services prior to the 15th of the selected month, but no later than the last day of the month.

b. The Contractor shall have his/her own service manuals, specifications, schematic diagrams, and parts lists to assist in the evaluation/repair of all equipment included in this contract.

6. Service Beyond the Scope of the Contract

a. The Contractor shall immediately, but not later than 24 consecutive hours after discovery, notify the Technical Point of Contact in writing, of the existence or the development of any defects in, or repair required to the equipment, which the Contractor considers they are not responsible for under the terms of this contract.

b. At the same time of the notification, the Contractor shall furnish the Technical Point of Contact with written estimate of the cost to make the necessary repairs. Repairs considered by the Contracting Officer to be outside the scope of this contract shall not be covered under this contract, but shall be ordered under a separate purchase order.

PERIOD OF PERFORMANCE

Base Year - 1 Oct 2016 – 30 Sept 2017 Option Year 1 – 1 Oct 2017 – 30 Sept 2018 Option Year II – 1 Oct 2018 – 30 Sept 2019 Option Year III – 1 Oct 2019 – 30 Sept 2020 Option Year IV – 1 Oct 2020 – 30 Se[t 2021

EQUIPMENT LIS

Current List of Equipment (note that this list may change during the period of performance). The Government shall provide the contractor with written notification of all major changes to this list of equipment via a contract modification approved and signed by the Contracting Officer. It is the Government’s intent to keep this list as accurate as possible. The Government shall reserve the right not to make any minor changes to the list of equipment (+/- 10%).

RM 1110202

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DECK

MAIN LINE

RM111020

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