N00183-16-T-0063.pdf

NAVAL MEDICAL CENTER

PASTORAL CARE

620 JOHN PAUL JONES CIRCLE

PORTSMOUTH VA 23708-2297

TEL: 757-953-5550 FAX:

N0018316RQCS003

REQUEST FOR QUOTATIONS

(THIS IS NOT AN ORDER) 1

PAGE OF PAGES

1. REQUEST NO. 2. DATE ISSUED RATING

N00183-16-T-0063 23-Mar-2016

5a. ISSUED BY

8. TO: NAME AND ADDRESS, INCLUDING ZIP CODE

IMPO RTANT: This is a request for information, and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or services. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this

Request for Quotations must be completed by the quoter.

11. SCHEDULE (Include applicable Federal, State, and local taxes)

ITEM NO.

(a)

SUPPLIES/ SERVICES

(b)

QUANTITY

(c)

UNIT

(d)

UNIT PRICE

(e) (f)

SEE SCHEDULE

AMOUNT

% No. %

NO TE: Additional provisions and representations [ ] are [ ] are not attached.

13. NAME AND ADDRESS OF QUOTER (Street, City, County, State, and ZIP Code)

14. SIGNATURE OF PERSON AUTHORIZED TO

SIGN QUOTATION

15. DATE OF

QUOTATION

16. NAME AND TITLE OF SIGNER (Type or print) ( Include area code)

TELEPHONE NO.

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 18 (REV. 6-95)

PREVIOUS EDITION NOT USABLE Prescribed by GSA

FAR (48 CFR) 53.215-1(a)

THIS RFQ X[ ] IS [ ] IS NOT A SMALL BUSINESS SET-ASIDE

6. DELIVER BY (Date)

SEE SCHEDULE

AND/OR DMS REG. 1

UNDER BDSA REG. 2

4. CERT. FOR NAT. DEF.3. REQUISITION/PURCHASE

REQUEST NO.

NAVAL MEDICAL CENTER

MMD/CONTRACTING DIVISION

ATTN: YVETTE WILLIAMS

54 LEWIS MINOR STREET

PORTSMOUTH VA 23708-2297

9. DESTINATION (Consignee and address, including ZIP Code)

7. DELIVERY

[ ]X FOB

DESTINATION

[ ] OTHER

(See Schedule)

30-Mar-2016(Date)

PLEASE FURNISH QUOTATIONS TO THE ISSUING OFFICE IN BLOCK 5a ON OR BEFORE CLOSE OF BUSINESS:10.

757-953-7825YVETTE K. WILLIAMS

(Name and Telephone no.) (No collect calls)5b. FOR INFORMATION CALL:

d. CALENDAR DAYSc. 30 CALENDAR DAYSb. 20 CALENDAR DAYS12. DISCOUNT FOR PROMPT PAYMENT a. 10 CALENDAR DAYS

N00183-16-T-0063

Section A - Solicitation/Contract Form

EMAIL QUOTES TO: Yvette.K,Williams.civ@mail.mil This is an URGENT requirement. DO NOT submit via

NECO or U.S. postal service. NECO viewers Email Yvette.K.Williams.civ@mail.mil for a COMPLETE copy of the Request for Quotation (RFQ). Email questions within two business days after release of RFQ on NECO and/or

FBO. Response shall be provided via email or RFQ amendment. Questions will not be accepted via telephone or after the second day the RFQ post to NECO and/or FBO.

CONTRACT AWARD POC: Shannon.M.Caldow.civ@mail.mil

CONTRACTOR SHALL PROVIDE THE FOLLOWING INFORMATION:

1. Contractor Information:

TIN: DUNS: CAGE CODE:

Point of Contact: Phone:

E-Mail: Fax:

2. Contractor must be registered in the System for Award Management to be eligible for contract award. If you are not registered, please do so as soon as possible. https://www.sam.gov/portal/SAM/#1#1

INVOICE/PAYMENT INFORMATION:

Note that payment will be in arrears, Net 30 Days, MONTHLY.

Contractor will be required to submit invoice for payment via the WAWF Electronic Invoicing Method per

Section G of this RFQ. For additional information, visit the following web sites: https://wawf.eb.mil http://wawftraining and/or Email: usn.detrick.navmedlogcomftdmd.list.nmlc-wawf@mail.mil

Prompt Payment. For Prompt Payment Act purposes, this contract is subject to the 7 calendar-day constructive acceptance period.

EVALUATION AND AWARD INFORMATION:

The Government Reserves the right to make an award based on an “All or None” evaluation and/or based on the

“Best Value” proposed for this requirement in terms of past performance, price and technical capabilities.

Contractors with superior past performance history may be given 1 st consideration.

CONTRACTOR SHALL PROVIDE THE FOLLOWING INFORMATION:

(1) 3 – 5 Past Performance References. The references provided shall have knowledge of the Contractor’s performance for the same or similar services described in the PWS. Each reference provided shall include:

a. Company Name:

b. Company’s Contract Award Number:

c. Total Contract Award Amount:

d. Period of Performance (POP):

e. Point of Contact (POC):

f. Email address and phone number of the POC:

g. Description of services provided and relevance:

(2) A brief synopsis of Pastoral Care services previously provided that demonstrates technical capabilities, knowledge and skills required to perform services in accordance with the PWS.

mailto:Yvette.Williams@med.navy.mil mailto:Yvette.K.Williams.civ@mail.mil mailto:Shannon.M.Caldow.civ@mail.mil https://www.sam.gov/portal/SAM/#1 https://wawf.eb.mil/ http://wawftraining/ mailto:usn.detrick.navmedlogcomftdmd.list.nmlc-wawf@mail.mil

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Pastoral Care Services

FFP

Contractor shall provide, on an as needed basis, Pastoral Care Services for the

Naval Medical Center Portsmouth in accordance with Section C, Performance

Work Statement. The estimated work schedule is 5 days per week, 5 hours per day for a total of 30 hours per week; 1560 hours for the year.

POP: 04 April 2016 – 03 April 2017

FOB: Destination

MILSTRIP: N0018316RQCS003

PURCHASE REQUEST NUMBER: N0018316RQCS003

NET AMT

0002 52 Days Sunday Mass

FFP

Contractor shall provide Sunday Mass in accordance with Section C, Performance

Work Statement.

0003 5 Days Holy Day Mass

FFP

Contractor shall provide Holy Day Mass in accordance with Section C, Performance Work Statement.

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT (PWS)

ROMAN CATHOLIC PRIEST

DAY USE

1. INTRODUCTION/SCOPE

Background. The Commander, Naval Medical Center Portsmouth (NMCP), Portsmouth, VA, is responsible for providing for the spiritual and religious care of patients and staff.

2. CONTRACTOR REQUIREMENTS

The contractor shall be an independent contractor of Pastoral Care Services. The contractor shall:

A. Counsel/visit Roman Catholic patients and staff as coordinated by the command chaplain or his/her representative. During pastoral care visitation, the contractor will deliver the sacraments of the church, as needed. Additionally, as part of his pastoral care he will offer weekday Mass. The contractor (priest) agrees to perform on behalf of the U.S. Government duties of a Roman Catholic priest for the spiritual care of active duty military personnel, retirees and their family members, eligible civilian employees, and other beneficiaries per the terms and conditions of the contract.

Note: The government reserves the right to request the contractor counsel persons which may be non-

Roman Catholics. This will be an exception to the normal workload and as such the contractor shall not be held responsible for faiths other than that of the Roman Catholic faith. The contractor will only be asked to make a “best effort.”

B. Work Schedule. Contractor will work on an as needed basis. The estimated work schedule will be as follows:

i. Work five days per week for a total of 30 hours per week, typically Sunday – Thursday with a

30 minute uncompensated meal break.

ii. Actual schedule will be as directed by the command chaplain.

C. Payment. Contractor will be paid for actual hours worked. There are no minimum guarantees. The contractor shall not accrue leave as a result this requirement (i.e. the Government shall not pay for accrued leave).

i. Services are not required on federal holidays. Note that while services are not normally required on Federal Holidays, the contractor may be required to work on Christmas.

ii. Contractor shall be given a minimum of 30 days advanced notice if support for Christmas is required.

iii. Unexplained absences due to illness or other incapacitation will be allowed up to 7 days per contract year. The contractor shall advise the Government Technical Liasion of such absences.

iv. The contractor shall provide a competent priest substitute with equal credentials who will cover during period of contractor absences (not to exceed 30 days / year to include the 5 day required annual retreat and 5 day annual Archdiocese for Military Services Convocation).

Note that the contractor shall be responsible for actions of substitute priest and shall make any and all required payments for service to substitute Priest.

v. The contractor shall perform, with the parameters of his ordination and the dictates of his faith group.

D. Orientation. Staff orientation is required and the independent contract priest will attend all command orientation and initial training requirements within the first month of service. Note that this requirement may not apply to vendors who have previously attended orientation.

E. Place of Performance. Work shall be performed onboard NMCP. Meetings between the contractor and the

Command Chaplain, or his/her representative, shall be performed on site.

F. All pastoral care visits to patients will be charted.

G. Communication. The contractor may be required to meet with Directors, Department Heads, Supervisors, and other staff personnel as well as patients and their families in the performance of pastoral responsibilities. The contractor will pursue all administrative matters through the command chaplain or his/her representative.

H. Qualifications. The contractor shall:

i. Be a validly ordained Roman Catholic priest in good standing with the Roman Catholic

Archdiocese for Military Services, USA.

ii. Maintain certification for the entire contract period. The Government reserves the right to request proof of qualification at any time during contract period.

iii. Have ecclesiastical endorsement, in writing, from the Roman Catholic Archdiocese for

Military Services, USA; this will be presented to the command chaplain and sent to the Chief of Chaplains.

iv. Preferably have four (4) or more units of CPE or its equivalency. Demonstrate reliability, good relational skills and the ability to serve on an ecumenical ministry team as a Catholic

Priest.

I. Communications. The contractor shall be able to read, write, speak and understand English fluently.

J. Guidance. The command chaplain or his/her representative will provide direct guidance for the contracted priest.

K. INS verification. No alien shall be allowed to perform under this contract without an Alien Registration

Card (“green card”) and/or in violation of the Immigration Laws of the United States.

L. Personal Appearance. The contractor shall be neat, clean, well-groomed, and in appropriate clergy clothing when in patient care and public areas. The contractor shall display the identification badge provided by security any time while at work. The contractor shall provide all clothing which is deemed personal.

M. Government Regulations. The contractor shall become acquainted with and obey all pertinent Command, Navy, and DOD regulations, shall perform in a manner which precludes any waste of utilities and shall not use government equipment for personal business. All motor vehicles operated on this installation by the contractor shall be registered with base security and operated according to applicable directives. The contracted priest will comply with government policies and regulations in regard to identification badges, parking, and professional decorum. Eating and smoking by the contractor are prohibited in patient care areas and are restricted to designated areas.

N. Absences. The contractor shall advise the command chaplain, or his/her representative, of any planned or unplanned absences. The contractor shall provide a competent priest substitute with equivalent credentials who will provide Catholic coverage during periods of contractor absences.

O. Ethical Conduct. The contractor, although in fact not a Government employee, shall comply with

Executive Order 11222 of May 8, 1965, “Prescribing Standards of Ethical Conduct for Government

Officers and Employees,” and shall also comply with Department of Defense (DOD) and Department of

Navy (DON) regulations implementing this Executive Order. In addition, the contractor shall adhere to all

DOD, Navy, and Command policies and regulations during the performance of their duties. Contractor shall not accept tips and / or donations for services rendered. In the event that donations are offered all such donations shall be referred to the general offerings of the NMCP Pastoral Care Department.

P. Liability Insurance. As an independent contractor, all medical, dental and professional liability insurance is the responsibility of the contractor.

Q.. Contract Termination. This contract may be terminated by either the Contractor or Government as mutually agreed upon by each party with a minimum thirty (30) day written notification.

R. Emergency Calls Outside of Normal Working Hours. The contractor will be available to respond to emergency calls. If the contractor is requested to respond to an urgent Catholic patient need, pastoral care charges will begin with the call and end when the contractor has completed the pastoral visit and is departing the hospital.

3. PROPERTY

A. Government-Furnished Property. The government will make a best effort to provide office space, office furniture, telephone/fax service, pager, charting stamp, and the use of a copier and computer hardware and software necessary for use by the contractor. The government will allow unlimited telephone usage, both local and long distance, in support of the Pastoral Care Services programs. The government will provide utility services for the contractor’s use while on site. The government will provide the referenced information (reference material, religious literature, study guides etc.) as required. The Pastoral Care

Services staff will coordinate the retrieval of information needed by the contractor and serve as the interface. The government will provide resources for the administration and celebration of sacraments and other professional resources deemed necessary by the COMMAND CHAPLAIN of Pastoral Care Service.

B. Contractor-Furnished Property. The contractor shall furnish any items which are for personal use/ownership.

4. GENERAL INFORMATION

The following information and data sources shall be accessible to the contractor in the performance of duty. This will be facilitated by the NMCP Pastoral Care Department staff:

A. Demographic information on the beneficiary population served.

B. Current data on patient preferences from admission assessments and charting.

C. Information regarding non-medical issues such as facilities, parking, support services, staffing, watch bills, and other amenities.

D. Results of inspections/surveys by internal and external agencies.

E. An explanation of the pastoral care department mission and concept of pastoral care.

5. GENERAL PROVISIONS

A. The worker’s first line of supervision is their contractor.

B. Administrative Leave. For unusual and compelling circumstances (e.g., weather emergencies) in which the

Commanding Officer either excuses all facility personnel from reporting to work or dismisses all personnel early, the Commanding Officer is authorized to grant administrative leave to the worker. This administrative leave will not be compensated.

C. Furlough. Unless otherwise authorized by a defense appropriations bill, contractors will not be reimbursed by the Government for services rendered during a furlough or shut down. Furloughs may include but not limited to temporary closure of facility due to weather conditions, construction in work areas, grants of leave due to Presidential decree (added day of holiday for Christmas or holiday granted due to death of a former President etc), shut down of Government Facilities due to lack of Annual Funding or any other reason. In the event of a Government furlough, the Commanding Officer will determine which contract employees are considered essential employees who must report to work. All other contract employees will be furloughed until the Government shutdown ends or they are contacted by the Command Chaplain or his/her representative that they have become essential employees.

D. A worker with a bona fide medical emergency occurring while on duty, or with an on-the-job injury, will be provided stabilizing medical care according to the procedures of the MTF. The contractor shall reimburse the Government for all medical services provided unless the worker is otherwise entitled to

Government medical services.

E. Contractor employees may receive one compensated work break in the morning and one in the afternoon, work load permitting, at the discretion of the Government. Neither break shall exceed 15 minutes or be taken with the intention of extending the lunch break.

F. FAILURE AND/OR INABILITY TO PERFORM

i. A worker demonstrating impaired judgment will be removed from providing services. The

Government reserves the right to remove any employee who, in the judgment of a licensed physician, is impaired by drugs or alcohol.

ii. Workers with alcohol or drug abuse problems may be allowed to return to work under the terms of this contract only with prior approval from the Commanding Officer.

6. GENERAL PROVISIONS FOR WORKERS

A. Workers shall comply with Executive Order 12731, October 17, 1990, (55 Fed. Reg. 42547), Principles of

Ethical Conduct for Government Officers and Employees, and shall also comply with Department of

Defense (DOD) and other government regulations implementing this Executive Order.

B. Workers shall become acquainted with and obey all station regulations, shall perform in a manner preventing the waste of utilities, and shall not use Government resources (i.e. copiers, telephone, and computers, etc.) for personal business. All motor vehicles operated on these installations by workers shall be registered with the base security service according to applicable directives. Eating by workers is prohibited in patient care areas/clinics and is restricted to designated areas. Smoking is prohibited in all clinic facilities.

C. The contractor and all workers shall comply with all MTF checkout processes. These processes include returning government property, i.e., identification badges, pagers, cellular phones, etc., to the MTF upon a worker’s last day of service. Failure to do so promptly may result in delay of payment to the contractor.

D. Workers shall make no use of the Government facilities or property provided under this contract in connection with other employment.

E. While on duty, workers shall not advise, recommend, or suggest to individuals authorized to receive services at Government expense that such individuals should receive services from the worker when they are not on duty.

F. Workers shall be neat, clean, well groomed, and in appropriate clothing when in patient care and public areas. All clothing shall be free of visible dirt and stains and shall fit correctly. Fingernails shall be clean and free from dirt, and hair shall be neatly trimmed and combed. Workers shall display an identification badge, which includes the worker’s full name (furnished by the Government) on outer clothing. Security badges provided by the Government shall be worn when on duty.

G. The Secretary of the Navy has determined that the illegal possession or use of drugs and paraphernalia in a military setting contributes directly to military drug abuse and undermines Command efforts to eliminate drug abuse among military personnel. The policy of the Department of the Navy (including the Marine

Corps) is to deter and detect drug offenses on military installations. Measures to be taken to identify drug offenses on military installations, and to prevent introduction of illegal drugs and paraphernalia, include routine random inspection of vehicles while entering or leaving, with drug detection dogs when available, and random inspection of personal possessions on entry or exit. If there is probable cause to believe that a worker has been engaged in use, possession, or trafficking of drugs, the worker may be detained for a limited period of time until he/she can be removed from the installation or turned over to local law enforcement personnel having jurisdiction. When illegal drugs are discovered in the course of an inspection or search of a vehicle operated by a worker, the worker and vehicle may be detained for a reasonable period of time necessary to surrender the individual and vehicle to appropriate civil law enforcement personnel.

Action may be taken to suspend, revoke, or deny clinical privileges as well as installation driving privileges. Implicit with the acceptance of this contract is the agreement by the worker to comply with all

Federal and State laws as well as regulations issued by the Commander of the military installation concerning illegal drugs and paraphernalia.

H. All financial, statistical, personnel, and technical data which are furnished, produced, or otherwise available to the contractor during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of work under this contract. Such data shall not be released by the contractor without prior written consent of the COR. Any presentation of any statistical or analytical materials, or any reports based on information obtained from studies covered by this contract, will be subject to review and approval by the COR before publication or dissemination.

I. The contractor shall comply with all applicable state and local laws and MTF instructions and policies.

J. Contractor staff shall participate in executing the Emergency Preparedness Plan (drills and actual emergencies) as scheduled by the MTF (typically semiannually). A MTF personnel re-call list with personal contact information for all military, civil service and contractor staff is required to prepare in advance for an actual emergency. Upon commencement of performance, the contractor shall provide the

COR with a list of personal contact information for a designated contractor representative as well as all contractor staff performing services. The contractor shall provide an updated list to the COR monthly.

Should an emergency occur that will affect the workers’ shifts, the designated contractor representative and the workers will be contacted.

K. Workers providing services under this contract shall arrive for each scheduled shift in a well-rested condition and shall have had at least 6 hours of rest from all other duties immediately prior to reporting for the shift.

L. Workers shall complete all command required training, including but not limited to Diversity, HIPAA, Healthstream, and Navy Knowledge Online courses.

7. PERSONNEL QUALIFICATIONS

A. The contractor shall provide personnel having certain minimum levels of training and experience. General qualifications that apply to all workers are given in Section 2.H.

8. GENERAL QUALIFICATIONS FOR ALL WORKERS

A. Workers shall read, write, speak, and understand the English language fluently and maintain good communication skills with patients and other personnel.

B. Computer Skills Competency. The Contractor shall submit proof of computer skills competency prior to each worker providing services under this contract. The Contractor shall utilize the computer skills competency form (See Section J, Attachment 1, Computer Competency Form)

C. Workers shall be physically capable of standing and/or sitting for extended periods of time and capable of normal ambulation.

D. Workers shall be U.S. citizens. All workers will be required to access Navy information technology networks/systems containing sensitive information. Only workers who are U.S. citizens can be granted access to Department of Navy (DON) Information Technology networks/systems and sensitive information

(see Section H, Contractor Access To Federally Controlled Facilities And/Or Unclassified Sensitive

Information Or Unclassified It Systems)

E. Workers may be required to maintain current certification in American Heart Association Basic Life

Support (BLS), depending on clinical area of performance. Training shall be the responsibility of the contractor and is at no cost to the Government.

9. OCCUPATIONAL HEALTH

A. Within 60 days prior to performance of services by the worker, the worker shall obtain, at contractor expense, documentation of required immunizations and physical testing, and a statement from the worker's licensed medical practitioner or a report of a physical examination. The physical examination and immunization documentation shall indicate that the worker is free from mental or physical impairments that would restrict the worker from providing the services described herein. The facility shall identify any incumbent workers who are not required to complete this documentation after contract award. Declinations shall only be permitted based on either the worker’s religious convictions or medical contraindications (as documented by a qualified health care provider). (See Section J, Attachment 2, Contract Employee

Expectations Non-Healthcare Worker Form).

B. Except as provided in paragraph 9.C, below, no medical tests or procedures required by the contract may be performed in the MTF. Expenses for all required tests and/or procedures shall be borne by the contractor at no additional expense to the Government.

C. Workers shall agree to undergo personal health examinations and such other medical and dental examinations at any time during the term of this contract, as the Commanding Officer may deem necessary for preventive medicine, medical surveillance, performance improvement, or privileging purposes. These examinations will be provided by the Government. If the contractor chooses, these examinations may be provided by private physician or dentist, at no expense to the Government.

D. It is essential that workers be vaccinated annually against influenza according to Bureau of Medicine and

Surgery (BUMED) and Centers for Disease Control (CDC) guidelines aimed at reducing the impact of influenza disease in health care settings. The Government will provide the influenza vaccine free of charge.

If the worker chooses to be immunized by the Government, the worker shall sign a waiver releasing the

Government from legal liability in accordance with local procedures and policies. Alternately, the worker may obtain the vaccine at another facility, with the worker bearing the total cost, and provide proof of vaccination to the Government. If the worker declines vaccination, a signed declination form shall be provided to the Government in accordance with CDC recommendations and MTF policies.

E. All employees must complete a latex allergy form, which also must be endorsed by their healthcare provider. Employees with a latex allergy must provide a detailed note from their provider stating if they are safe to work in a latex environment. (See Section J, Attachment 3, Latex Screening Form).

F. On an annual basis, workers must provide a current Purified Protein Derivative (PPD) reading or an evaluation if they are a known PPD reactor. The Contractor is responsible for any expenses incurred for required testing. (See Section J, Attachment 4, Health Examination and Immunization Screening

Requirement Form).

G. BLOODBORNE PATHOGEN ORIENTATION PROGRAM. Workers shall participate in the

Command’s Bloodborne Pathogen Orientation Program. The worker shall also participate in all required annual training and in periodic training for all procedures that have the potential for occupational exposure to bloodborne pathogens.

H. MANAGING THE CLINICAL RISK IN THE WORK ENVIRONMENT. The work environment inherently involves risks typically associated with the performance of clinical procedures. The worker may be exposed to contagious disease, infections and flying debris, requiring the wearing of personal protection equipment such as scrub attire, gloves, masks, and eye protection.

10. ORIENTATION

A. Command Orientation, provided by NMCP consists of one 8-hour day and addresses JCAHO, Infection

Control, Blood Bank, Command Evaluation, Hazardous Materials, TRICARE, Health Stream, DMHRSi , Legal, Library Services, Mentorship, Red Cross, Safety Office, Police Department, Healthstream, HIPAA

(Health Insurance Portability and Accountability Act), etc.

B. Information Systems Orientation is provided by NMCP and is 16 hours. This orientation includes the

Composite Health Care System (CHCS), Armed Forces Health Longitudinal Technology Application

(AHLTA). In addition, Workers identified as CHCS and/or AHLTA Super-users shall undergo an additional 8 hours of information systems orientation. Any additional or specific requirements for information systems orientation will be provided in the applicable task order.

C. Unit/Clinic Orientation is provided by NMCP and/or branch clinic. The length varies with the specific clinical area where the worker is assigned. It includes but not limited to, the specific procedures/policies in the unit/clinic where the worker is assigned.

D. On a case-by-case basis, the Government may waive orientations if the worker(s) is (are) currently or has

(have) previously worked at NMCP.

E. Workers shall attend orientations as follows:

i. Workers shall attend and complete Orientations within 30 days following employee start date.

11. TURNOVER OF WORKERS

A. The Contractor shall recognize the potentially negative impact on continuity of care created by staff turnover and the expense incurred by the Government for orientation and privileging of new workers.

Therefore, the Contractor shall make every effort to minimize turnover and, notwithstanding contractor employee probation policies, shall recruit only individuals who indicate interest in a long-term commitment.

B. To maintain a satisfactory rating of performance the vendor is expected to maintain a “fill-rate” of 95% or greater. A rating of 80-95% will be rated as marginal while a fill-rate of 79% or below will be considered as unsatisfactory.

C. The Contractor will be required to set an adequate staffing plan to provide coverage. The Contractor must be able to perform services with qualified individuals meeting the Personnel Qualifications described in paragraph 2H. The Government reserves the right to verify this experience at any time during contract period. Contractor’s price to be inclusive of all costs, including labor, benefits and any required training to maintain employees’ qualifications. Contractors are to include in their proposed contract price the cost of all health and welfare items to include vacation and holiday pay. In an effort to obtain the best qualified individual for the position, the Government reserves the right to review and approve qualifications of

Contractor personnel. Selected Contractor must be able to fill the required position with a qualified employee on the 1 st day of performance or 30 days after receipt of award whichever is later. In the event this requirement is not met, the Government shall retain the right to cancel any resulting award for non-performance.

12. NON-PERSONAL SERVICE STATEMENT

A. Contractor employees performing services under this order will be controlled, directed and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the Performance Work Statement.

Contractor employees will perform their duties independent of, and without the supervision of any

Government official. The tasks, duties and responsibilities set forth in the task order may not be interpreted or implanted in any manner that results in any contractor employee creating or modifying federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information

Technology (IT) Systems or Protected Health Information (July 2013)

Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement

Federal security standards for Federal employees and contractors. The Deputy Secretary of Defense Directive-Type

Memorandum (DTM) 08-006 - "DoD Implementation of Homeland Security Presidential Directive - 12 (HSPD-12)" dated November 26, 2008 (or its subsequent DoD instruction) directs implementation of HSPD-12. This clause is in accordance with HSPD-12 and its implementing directives.

APPLICABILITY

This clause applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoN or DoD computer/network/system to perform certain unclassified sensitive duties. This clause also applies to contractor employees who access Privacy Act and Protected

Health Information, provide support associated with fiduciary duties, or perform duties that have been identified by

DON as National Security Position, as advised by the command security manager. It is the responsibility of the responsible security officer of the command/facility where the work is performed to ensure compliance.

Each contractor employee providing services at a Navy Command under this contract is required to obtain a

Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Navy Command's Security Manager upon arrival to the Navy

Command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

ACCESS TO DOD IT SYSTEMS

In accordance with SECNAV M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to information protected under the Privacy Act, to include Protected Health Information (PHI).

All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity's Command Information

Assurance Manager. Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) which is a higher level investigation than the

National Agency Check with Law and Credit (NACLC) described below. Due to the privileged system access, a

SSBI suitable for High Risk public trusts positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to

IT systems is required for performance of the contractor employee's duties, such employees shall in-process with the

Navy Command's Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-Ni therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the "supervisor".

The SAAR-N shall be forwarded to the Navy Command's Security Manager at least 30 days prior to the individual's start date. Failure to provide the required documentation at least 30 days prior to the individual's start date may result in delaying the individual's start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor's Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

INTERIM ACCESS

The Navy Command' s Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or

DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR'S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor's Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity's Security Manager and the

Contracting Officer, in writing, the name, title, address and phone number for the Contractor's Security

Representative. The Contractor's Security Representative shall be the primary point of contact on any security matter. The Contractor's Security Representative shall not be replaced or removed without prior notice to the

Contracting Officer and Command Security Manager.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE

DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Navy recognizes contractor employees under this contract as Non-

Critical Sensitive [ADP/IT-II] when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health

Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified by

DON as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The NACLC consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

• SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

• Original Signed Release Statements

Failure to provide the required documentation at least 30 days prior to the individual's start date shall result in delaying the individual's start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor's

Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the Navy

Command's Security Manager upon arrival to the Navy command and shall out process prior to their departure at the completion of the individual's performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command's Information Assurance Manager. Completion and approval of a System

Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information

Technology resources. The SAAR-N shall be forwarded to the Navy Command's Security Manager at least 30 days prior to the individual's start date. Failure to provide the required documentation at least 30 days prior to the individual's start date shall result in delaying the individual's start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual

Information Assurance (IA) training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the Navy Command

Security Manager. The Navy Command's Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM). Suitability/security issues identified by the Navy may render the contractor employee ineligible for the assignment. An unfavorable determination made by the Navy is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Navy Command's Security

Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DON Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy

VAR directly from the contractor's Security Representative. Although the contractor will take JPAS "Owning" role over the contractor employee, the Navy Command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT

Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee's performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc. ...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

• Must be either a US citizen or a US permanent resident with a minimum of 3 years legal residency in the United

States (as required by The Deputy Secretary of Defense DTM 08-006 or its subsequent DoD instruction) and

• Must have a favorably completed National Agency Check with Written Inquiries (NACI) including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the Contractor's Security Representative must submit for all employees each of the following:

• SF-85 Questionnaire for Non-Sensitive Positions

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

• Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed National Agency Check with Written Inquiries (NACI) or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM.

Failure to provide the required documentation at least 30 days prior to the individual's start date may result in delaying the individual's start date.

* Consult with your Command Security Manager and Information Assurance Manager for local policy when IT-III

(non-sensitive) access is required for non-US citizens outside the United States.

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

0002 Destination Government Destination Government

0003 Destination Government Destination Government

Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC

0001 POP 04-APR-2016 TO

03-APR-2017

N/A NAVAL MEDICAL CENTER

PASTORAL CARE

620 JOHN PAUL JONES CIRCLE

PORTSMOUTH VA 23708-2297

757-953-5550

N00183

0002 POP 04-APR-2016 TO

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 04-APR-2016 TO

N/A (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY REFERENCE

52.242-15 Stop-Work Order AUG 1989

Section G - Contract Administration Data

CLAUSES INCORPORATED BY FULL TEXT

252.232-7006 WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (MAY 2013)

(a) Definitions. As used in this clause--

Department of Defense Activity Address Code (DoDAAC) is a six position code that uniquely identifies a unit, activity, or organization.

Document type means the type of payment request or receiving report available for creation in Wide Area

WorkFlow (WAWF).

Local processing office (LPO) is the office responsible for payment certification when payment certification is done external to the entitlement system.

(b) Electronic invoicing. The WAWF system is the method to electronically process vendor payment requests and receiving reports, as authorized by DFARS 252.232-7003, Electronic Submission of Payment Requests and

Receiving Reports.

(c) WAWF access. To access WAWF, the Contractor shall--

(c.1) Have a designated electronic business point of contact in the Central Contractor Registration at https://www.acquisition.gov; and

(c.2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this Web site.

(d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training

Course and use the Practice Training Site before submitting payment requests through WAWF. Both can be accessed by selecting the “Web Based Training” link on the WAWF home page at https://wawf.eb.mil/.

(e) WAWF methods of document submission. Document submissions may be via Web entry, Electronic Data

Interchange, or File Transfer Protocol.

(f) WAWF payment instructions. The Contractor must use the following information when submitting payment requests and receiving reports in WAWF for this contract/order:

(1) Document type. The Contractor shall use the following document type(s).

2 IN 1 SERVICES ONLY

(Contracting Officer: Insert applicable document type(s). Note: If a “Combo” document type is identified but not supportable by the Contractor's business systems, an “Invoice” (stand-alone) and

“Receiving Report” (stand-alone) document type may be used instead.)

(2) Inspection/acceptance location. The Contractor shall select the following inspection/acceptance location(s) in

WAWF, as specified by the contracting officer.

DESTINATION / DESTINATION

(3) Document routing. The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system.

Routing Data Table*

Field Name in WAWF Data to be entered in WAWF

Pay Official DoDAAC HQ0248

Issue By DoDAAC N00183

Admin DoDAAC N00183

Inspect By DoDAAC N/A

Ship To Code N/A

Ship From Code N/A

Mark For Code N/A

Service Approver (DoDAAC) N/A

Service Acceptor (DoDAAC) N00183

Accept at Other DoDAAC N/A

LPO DoDAAC N00183

DCAA Auditor DoDAAC N/A

Other DoDAAC(s) N/A

(4) Payment request and supporting documentation. The Contractor shall ensure a payment request includes appropriate contract line item and subline item descriptions of the work performed or supplies delivered, unit price/cost per unit, fee (if applicable), and all relevant back-up documentation, as defined in DFARS Appendix F, (e.g. timesheets) in support of each payment request.

(5) WAWF email notifications. The Contractor shall enter the email address identified below in the “Send

Additional Email Notifications” field of WAWF once a document is submitted in the system.

WAWF Acceptor Email Address: Charles.K.Lovell2.civ@mail.mil (757-953-7553)

Edward.R.Gollon.civ@mail.mil (757-953-5755

(g) WAWF point of contact. (1) The Contractor may obtain clarification regarding invoicing in WAWF from the following contracting activity's WAWF point of contact. usn.detrick.navmedlogcomftdmd.list.nmlc-wawf@mail.mil

(2) For technical WAWF help, contact the WAWF helpdesk at 866-618-5988.

(End of clause) mailto:Charles.K.Lovell2.civ@mail.mil mailto:Edward.R.Gollon.civ@mail.mil

Section H - Special Contract Requirements

SERVICE CONTRACTS GENERAL (REF NMCARS 5237.102)

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided…