N00183-14-T-0145__SPECIAL_NOTICE_-_MEDICAL_DICTATION_SERVER.doc

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MEDICAL DICTATION SERVER MAINTENANCE
Solicitation number
N00183-14-T-0145
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Medical Dictation Server Maintenance/Software Upgrades.

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Section A - Solicitation/Contract Form

CLAUSES INCORPORATED BY FULL TEXT

FILL IN BLANKS:

TIN (tax ID): _ ______________

CAGE:

DUNS:

COMPANY POC: ______________________________ PHONE: ______________

VENDOR EMAIL: _________________________________________

NME/NMCP CONTRACTING INFORMATION:

CONTRACT SPECIALIST: MARY FRANCES BEGLEY 757-953-5055

NAVY MEDICINE EAST/NMCP/MMD, CONTRACTING DIVISION

Email: mary.begley@med.navy.mil

NAVAL HEALTH CLINIC CHARLESTON, SC

Material Management Department

110 NNPTC Circle

Goose Creek, SC 29445

POC: Christoper Howard Phone (843) 794-6945 Fax (843) 794-6994

Vendors are to reference N00183-14-T-0145 on all inquiries.

This Special Notice closes on Friday, May 23, 2014 at 4:00 pm Note: vendor will be required to provide billing electronically via the WAWF Electronic Invoicing method. For additional information, a review of the following web sites may be required: https://wawf.eb.mil http://wawftraining (email) wawf@nmlc.med.navy.mil Government reserves the right to:

(1) The Government intends to award a“Sole Source” contract to Nuance Corporation for Naval Health Clinic Charleston, SC.

(2) The Government requires services to maintain Medical dictation server, hardware, software, and support services to upgrade current system, to comply with DOD Windows 2008 platform requirement. Upgrades to system must be compatible with existing Nuance components located at NHC Charleston. This purchase represents the most cost effective method of upgrading present system. Nuance hardware and software applications are proprietary. The manufacturer qualified to ensure system integrity and compatibility. Services and replacement equipment must be provided by the original equipment maintenance within manufacturer’s specifications. Upgrades, repairs and replacement parts must be provided by the Nuance Corporation to ensure data migration from DOD information systems and overall system functionality. DFAR 217.7501 and FAR 6.302-1

(3) A determination by the Government not to compete with this proposed contract based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement.

PROMPT PAYMENT

For Prompt Payment Act Purposes, this contract is:

Subject to the 7-calender day constructive acceptance period.

For Further Information and Responses: Contact:

Mary Frances Begley, Contract Specialist

NME Regional Acquisition/Contracting Division

Materiel Management Department

Naval Medical Center, Building 250

54 Lewis Minor Street

Portsmouth, VA 23708-2297

Phone (757) 953-5055 Fax (757) 953-5739 mary.begley@med.navy.mil Section B - Supplies or Services and Prices

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each

MEDICAL DICTATION SERVER MAINTENANCE

FFP

Dictaphone Maintenance Opt 2 & 3

Software/Hardware/License Upgrades; maintenance coverage, onsite coverage, remote support, onsite installation of maintenance updates, software upgrades and onsite support for hardware repair. See Section B Item Description for Details. See Section C for Statement of Work.

FOB: Destination

MILSTRIP: N6808415RC0A001

PURCHASE REQUEST NUMBER: N6808415RC0A001

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT

000101

Option 2 - Maintenance

8x5 Onsite/and/or Depot Repair to include Telephone, Hands free kits and Std Optimic Kit

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT

000102

Option 3 - Maintenance

24 Hour Remote and 24 x 7 Onsite Support to include Kit, License concurrent job lister, sw port actuation, License SEAT TXT, Military interface License, License SQL2005, servers, 12 port analog kit PCI, and 24 Port Kirect Connect Kit PCI Express....see details at Section B Item Description Listing.

NET AMT

SEC B ITEM DESCRIPTION

N6808415RC0A001
PERIOD OF PERFORMANCE 1 OCT 2014 - 31 SEPT 2015

MEDICAL DICTATION SERVER MAINTENANCE/SOFTWARE UPGRADES NHC CHARLESTON

DP OPTION 2 MAINTENANCE 8X5 ONSITE AND/OR DEPOT REPAIR

QTY
P/N MODEL
DESCRIPTION
S/N
TERM
UNIT PR
TOTAL
11
0000421-000
TELEPHONE

1 YR

4
184940
HANDS FREE KIT

1 YR

7
350475
KIT STD OPTIMIC

1 YR

SUBTOTAL

DP OPTION 3 MAINTENANCE 24 HOUR REMOTE AND 24 X 7 ONSITE SUPPORT

QTY
P/N MODEL
DESCRIPTION
S/N
TERM
UNIT PR
TOTAL
3
139526
KIT, LIC CONCURRENT JOB LISTER
1 YR
1
139537
KIT, SW, 4 PORT, ACTUATION, VOI
1 YR
8
139586
KIT LIC SEAT TXT CLIENT VIEW

1 YR

1
139605
KIT, SW, VOICE-T-TXT SYSTEM

1 YR

1
OCHCS01-FLD
LICENSE, MILITARY INTERFACE PS
1 YR
1
EXT1005-F80
SW FULL EXTEXT V8.0 FIELD INS IP
EEX0309820
1 YR
1
EXV125S-F80
SW SMALL V-AND-DSERVER V8-0 FLD
EEX0309819
1 YR
2
6000057
LICENSE, SQL2005 SE, PER PROCSSR
1 YR
1
EXT200R-138
SRVR-HW STD TXT-DATA G6DL380 IP
2M202602RH
1 YR
1
EX251R-035
SRVR, EX125/250 ML350 G6 HW ONLY RACK
MXQ0030A1S
1 YR
1
TL012AE-M02
KIT, 12 PORT ANALOG, PCI, EXPRESS
FW062609
1 YR

(PCI-e) DIALOGIC FACTORY

TL024DC-M01
KIT, 24 PORT DIRECT CONNECT
IV012785
1 YR

PCI-EXPRESS (PCI-e) DIALOGIC FACTORY

DP OPTION 3 MAINT SUBTOTAL

Section C - Descriptions and Specifications

JUSTIFICATION FOR SOLE SOURCE (Simplified Acquisitions <$lOOK) The service or material listed on (N6808415RCOA001) is sole source and competition is precluded for reasons indicated below. There are no substitutes available for this material.

Restricted to the following source.

Provide original manufacturer's name.

(If a sole source manufacturer distributes via dealers, ALSO provide dealer information.)

Manufacturer:

Nuance, Inc. Manufacturer POC & Phone Number:

Lucia Raible, 888-471-3463 lucia.raible@nuance .com Earl Simmons, 888-471-3463 earl.simmons@nuance.com Manufacturer Address:

250 South Kraemer Boulevard Brea, CA 92822 Dealer/Rep Address/Phone Number:

(See above x Description of the item or service required, the estimated cost, and required delivery date:

This requirement is for services to maintain Medical dictation server, hardware, software, and support services to upgrade current system.

Delivery is required as soon as possible to comply with DOD Windows 2003 platform requirement .

Upgrades to system must be compatible with existing Nuance components.

This purchase represents the most cost effective method of upgrading present system which has now exceeded its life expectancy while ensuring system integrity and interface with Composite Healthcare System (CHCS) and Armed Forces Health Longitudinal Technology Application (AHLTA) while sustaining current level of suctomer service, 24-hour turnaround of transcribed medical reports and seamless transition for the medical staff.

X_ Specific characteristics of the material or service that limit the availability to a sole source (unique features, function of the item, etc.).

Describe in detail why only this suggested source can furnish the requirements to the exclusion of other sources.

Nuance hardware and software applications are proprietary.

The manufacturer qualified to ensure system integrity and compatibility.

Services and replacement equipment must be provided by the original equipment maintenance within manufacturer's specifications.

Upgrades, repairs and replacement parts must be provided by the Nuance Corporation to ensure data migration from Department of Defense Systems and overall system functionality.

Previous requirements have been posted on NECO/FedBizOps and no bids were received. Because there is no comparable product which will merge with the current system employed at NHC Charleston, and due to this unique product, reference FAR 6.302-

1. This is a Priority 06 procurement of a patented/trademark product.

Authority Reference for Sole Source:

FAR Part 6.302-1:

Only one responsible source and no other supplies or services will satisfy agency requirements.

(a) Authority.

(1) Citations: 10 U.S.C. 2304(c) (1) or 41 U.S.C. 253(c) (1).

(2) When the supplies or services required by the agency are available from only one responsible source, or, for DoD, NASA, and the Coast Guard, from only one or a limited number of responsible sources, and no other type of supplies or services will satisfy agency requirements, full and open competition need not be provided for.

(ii) Supplies may be deemed to be available only from the original source in the case of a follow-on contract for the continued development or production of a major system or highly specialized equipment, including major components thereof, when it is likely that award to any other source would result in-

(A) Substantial duplication of cost to the Government that is not expected to be recovered through competition; or

(B) Unacceptable delays in fulfilling the agency's requirements. (See 10 U.S.C. 2304(d) (1)(B) or 41 U.S.C . 253 (d)(1)(B).)

(iii) For DoD, NASA, and the Coast Guard, services may be deemed to be available only from the original source in the case of follow-on co tracts for the continued provision of highly specialized services when it is likely that award to any other source would result in-

(A) Substantial duplication of cost to the Government that is not expected to be recovered through competition; or

(B) Unacceptable delays in fulfilling the agency's requirements. (See 10 U.S .C. 2304(d)(1)(B).)

(b) Application. This authority shall be used, if appropriate, in preference to the authority in 6.302-7; it shall not be used when any of the other circumstances is applicable. Use of this authority may be appropriate in situations such as the following (these examples are not intended to be all inclusive and do not constitute authority in and of themselves) :

(1) When there is a reasonable basis to conclude that the agency's minimum needs can only be satisfied by-

(i) Unique supplies or services available from only one source or only one supplier with unique capabilities;

xx The requested material or service represents the minimum requirements of the government.

Yes.

The requested materials and services represent a significant reduction in the number of components required to achieve medical dictation standards as compared to the current system configuration.

(This will result in a $41,457 annual reduction in maintenance service costs.)

The materal/service must be comatible in all aspects(form, fit and function) with existing systems presently installed.

Describe the equipment you have now and how the new item/service must coordinate, connect, or interface with the existing system.

This is both a software and hardware upgrade to the existing dictation system which must interface with existing dictation and transcription components.

- ---- A patent, copyright or proprietary data limits competition.

The proprietary data is upgrades, repairs and replacement parts must be provided by the Nuance Corporation to ensure data migration from Department of Defense systems and overall system functionality.

xx These are "direct replacement" parts/components for existing equipment.

This is a follow-on contract for services to maintain Medical dictation server, hardware, software and support services to upgrade the current system in place at Naval Health Clinic Charleston.

Cite:

DFAR 217.7501 ; Far 6 .302-1 and 6.302-7.

I certify that statements checked, and information provided above, are complete and correct to the best of my knowledge.

I understand that the processing of this sole source justification precludes the use of full and open competition.

Signature: /S/ Brittany G. Hader

Department/Activity:

Brittany G. Hader, Patient Administration Department, Naval Health Clinic Charleston, SC Title:

Head, Patient Administration Department Date:

16 April 201 /s/ Danny W. Davis, Jr., Contracting Officer Signature:

Date:

5/19/2014

/S/ CYNTHIA CARPENTER

COMPETITION ADVOCATE:

Date :

5/14/2014

REQUIREMENTS

· Vendor is to supply all items as listed in Section B.

· All items are to have a minimum one-year warranty to include all parts and labor.

· Vendor’s price is to be inclusive of all costs including shipping.

· All supplied items are to be certified for use in U.S. hospitals adhering to JACHO and UL requirements as required.

SPECIAL NOTIFICATION OF INTENT

The proposed contract action is for supplies or services for which the Government intends to solicit and negotiate with only one source under the authority of DFAR 217.7501(b)(2). Interested persons may identify their interest and capability to respond to the requirement or submit proposals. This notice of intent is not a request for competitive proposals. However, all proposals received within forty-five days (thirty days if award is issued under an existing basic ordering agreement) after date of publication of this synopsis will be considered by the Government. A determination by the Government not to compete with this proposed contract based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement.

HEALTHCARE HARDWARE AND SOFTWARE MAINTENANCE OPTIONS

SERVICE OPTIONS

Option II: Remote & 8 x 5 On-site Coverage

In addition to the support coverage provided in Option II above, Contractor shall provide on-site installation of Updates (excluding DNS for which support is delivered remotely) and on-site support for Equipment repair and otherwise provided for by Depot Repair Support during Contractor’s Normal Working Hours – 8:00 a.m. – 5:00 p.m., local time, Monday through Friday, excluding U.S. Federal holidays, to include Equipment Support which covers all necessary on-site labor for all equipment not otherwise provided for by Depot Repair Support and Equipment replacement parts in accordance with the applicable Option II purchased. In addition, Contractor will provide Equipment fault troubleshooting and will be responsible for the return of any defective equipment to the applicable manufacturer.

OPTION III:

24 Hour Remote & 24 x 7 Onsite Support

Coverage to include remote support requirements, emergency remote support, non-emergency remote support, update and upgrade coverage, virus protection, Third Party Software Support, Additional Data Field Mappings on HL7 Integrations, Equipment Upgrades, Implementation Services and Upgrades, Equipment Support, and Depot Repair Support.

Statement of Work

Selected vendor must be able to provide full contract support immediately upon award of a resulting order. Vendor will provide full maintenance support for the items listed in Section B and all support items / components. This contract shall provide for maintenance services which include on-site corrective repairs, normal working hour coverage (8:00 A.M. to 5:00 P.M. Monday through Friday excluding Federal holidays) and 24-hour emergency service and routine preventive maintenance services to Department of Defense owned equipment, as listed on the: DD Form 1155 “Order for Supplies or Services”. It shall include all systems, subsystem components, and assemblies, (i.e.: contractor responsible for total maintenance of entire system). All maintenance provisions shall apply to hardware, firmware, and software, as appropriate, unless otherwise stated.

1. General

a. The Contractor shall comply with Federal, State, and Local Laws, plus any Federal Regulations as applicable to the performance of this contract.

b. The Contractor shall not accept any instructions issued by any person employed by the U. S. Government, other than: the Contracting Officer (KO), or Biomedical Engineering Division (BME), all acting within the limits of their authority.

c. The Contractor shall be qualified / authorized by the Original Equipment Manufacturer (OEM) in the repair of all Dictaphone Equipment listed within this contract. Contractor shall maintain qualifications throughout entire contract period. Qualification includes but not limited to the certification of all repair persons and repair facilities by the OEM as being trained / qualified to perform required repairs. Qualifications must be current (within 2 years) The Government shall maintain the right to seek proof of qualification prior to award and anytime during contract period of performance.

2. Scope of Work

a. The Contractor shall provide trained, experienced, English speaking personnel, labor, tools, diagnostic equipment, software, test phantoms, material, supplies, transportation, parts and equipment necessary to perform Preventive Maintenance (PM), Calibration (CAL), Safety testing (ST) and corrective maintenance.

b. The Contractor shall provide telephonic communications with the Government to discuss technical matters relating to the performance of this contract. A systems operator will be made available to answer technical questions regarding system operations and applications.

c. Dictaphone Equipment listed in this contract shall be maintained to meet the original equipment manufacturer’s (OEM’s) specifications.

d. Dictaphone Equipment and associated components shall be serviced as listed on: DD Form 1155, “Order for Supplies or Services”.

e. The Contractor Point of Contact (POC). The Contractor shall provide in writing the name and telephone number of a primary and alternate English-speaking individual to act as their representative for the scheduling and coordination of service calls, and to be responsible for the coordination of the contract with the Government.

3. Government furnished property, Materials and Services.

a. The Contractor representative(s) at each site is encouraged to request a pre-maintenance inspection prior to the onset of the contract. As all apparent discrepancies must be identified upon submittal of quote, any and all claims must be received within 30 days of contract award or prior to contract start which ever occurs first. All non-apparent / hidden discrepancies, must be identified no later that the first scheduled preventative maintenance. Any claims resulting from hidden defects must be received within 30 days of first scheduled preventative maintenance. Any equipment found to be inoperable during this pre-maintenance inspection would be repaired using a separate purchase order. The cost of repairs shall not exceed contractor’s normal retail rate for required repairs. The government certifies that the equipment to be maintained under this contract will be in good operating condition on the effective date of this contract. For the purpose of this contract, the clause, “good operating condition” means the conditions necessary for the equipment to function as intended without corrective maintenance. The Contractor agrees to leave the equipment in good operating condition at the expiration of this contract. During the final week of this contract, the Government will make final inspection of the equipment. Any correction of deficiencies noted during this inspection shall be resolved prior to contract end. The Government reserves the right to request the repair (at no additional cost to the Government) of items identified with latten defects after contract termination, when it has been determined that defects either are a result of contractor’s performance or should have been discovered during normal performance of work under this contract.

b. The government will be responsible for maintaining the proper environment, including utilities and site requirements necessary for the system to function properly as specified by the OEM.

c. The Government will operate the system in accordance with the instruction manual provided by the OEM.

d. The Government will not be responsible for the damage or loss due to fire, theft, accident, or other disaster of Contractor supplies, materials, or for the personal belongings brought onto Government property by Contractor’s personnel.

4. Contractor Furnished Property and Material.

a. The Contractor shall provide all service literature, reference publications, laptop computers and diagnostic software to be used by the contractor service technicians and as required for the completion of the services in accordance with this contract.

5. Replacement Parts.

a. The Contractor shall have ready access to unique and/or high mortality replacement parts. All parts supplied shall be compatible with the existing system. In the event that replacements parts are required to be shipped. Shipping shall be performed in the fastest reasonable means possible (i.e., next day air) at no additional cost to the Government.

b. The Contractor shall at their expense, replace all worn or defective parts necessary to restore the Dictaphone Equipment to 100% operational condition as specified by the OEM.

c. Contractor installed replacement parts shall become the property of the Government and the replaced malfunctioning part shall become the property of the Contractor. Replaced items shall be properly disposed of at no additional cost to the Government (contractor to pay all “environmental fees” where required).

d. Freight, postage, and storage charges associated with shipment and receipt of replacement parts, and the return of parts shall be the responsibility of the Contractor.

e. All replacement parts shall be new and certified as OEM replacement parts. In the event that new parts are not available, rebuilt parts and sub-assemblies are allowed provided that they are warranted to be free of defects for a period of time that meets or exceeds warranties of similar replacement parts. The contractor shall specifically annotate on the final Field Service report the use and identification of rebuilt parts and the period of warranty. When discrepancies occur, the Government will make the final determination on whether a replacement part is of equal or better quality.

f. The Contractor must include software revisions and updates (field service changes), which are required due to FDA, or manufacturer announced safety-hazard recall, to include FDA Year 2000 Compliance Directive, as part of the contract at no additional cost to the Government. Updates shall be performed as soon as possible after release, but no later than the first scheduled Preventative Maintenance Inspection after release. For any updates that have been identified as critical, or required for the proper operation of equipment by the OEM, contractor shall provide installation within 30 days of release regardless of Preventative Maintenance Schedules.

Specific Tasks.

6. Contractor Report Requirements.

a. During normal duty hours, Contracted Field Service Engineer (FSE) personnel shall check-in with the Biomedical Engineering Division upon arrival at the Government site and again prior to departure. (Biomedical Engineering located in Build-NH-1). The Contractor FSEs shall personally notify Biomedical Engineering (BME) of problems that result in the equipment being left disabled upon their departure. After normal duty hours, Contractor FSE’s shall notify the Officer of the Day Desk, and the systems operator designated by BME.

b. The Contractor shall provide to BME a full service report within two (2) days after completion of all service performed. The service report shall include, but not be limited to: contract number, equipment description (model, serial number, equipment control number) contractor’s log number, detailed description of the service(s) performed, replacement part(s) information (part number, part value, nomenclature, unit price, manufacturer, if not OEM, and whether the part is new/used/reconditioned), the completion date and time, man-hours expended and the hourly rate normally charged for the type of service performed, model and serial numbers, and the name of the FSE performing the service. In the event that agents / sub-contractor’s are used in the performance of repairs, said agent shall be identified on the service report by company name and contact information (i.e., telephone number). Additionally contractor will be required to affix a tag on equipment upon the completion of a preventative maintenance inspection. Tag may either be a “sticker” or “hanging tag”. As a minimum the tag shall contain: the name of the contractor, technician performing inspection and date of inspection legibly printed.

7. Contractor Responsibility.

a. The Contractor shall be responsible for the repair/replacement of damaged Government owned equipment and property due to the negligence of the Contractor or his representatives. All such replacement or repair shall be at the Contractor’s expense and shall be inspected to the satisfaction of the KO or appointed representative.

8. Preventive Maintenance Services.

a. In accordance with Naval Medical Logistics Command (NAVMEDLOGCOM) Risk Assessment Criteria, preventive maintenance shall be performed in accordance with the Original Equipment Manufactures (OEM) recommendations.

b. All test equipment used in the performance of this contract must be calibrated (if required / as required by manufacture of test equipment) and shall be in compliance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Original Equipment Manufacturer (OEM) and Federal Drug Administration (FDA) standards as required.

9. Corrective Maintenance

a. Normal Working Hour Maintenance Coverage will be Monday through Friday, between 8:00 A.M. to 4:30 P.M. A contractor Service Tech shall respond via telephone within 2 hours after receipt of trouble call, and provide on-site service no later than the close of business (5:00 pm) on the next business day.

a. In the event that emergency service outside the normal working hours are required by the Government, additional work shall be billable to the Government at published commercial rates, and negotiated and approved by a Contracting Officer prior to services rendered.

b. Government request for corrective maintenance will be placed by BME, to the Contractor’s POC. Corrective Maintenance shall be completed during the hours specified in the contract.

c. The Contractor shall assign a unique Log/Reference Number to each Government request for corrective Maintenance.

d. Contractor’s response to requests for service may include telephone consultation with the equipment user/operator and a Contractor FSE. Telephone consultation shall: 1) provide instruction in determining operator error; 2) to determine the most likely cause of the problem; 3) to determine if resolution of the problem requires the dispatch of a FSE; and 4) to identify replacement parts likely to be required in order to return the equipment to 100% operational condition as specified by the OEM.

e. The Contractor shall have his/her own service manuals, specifications, schematic diagrams, and parts lists to assist in the evaluation/repair of all equipment included in this contract.

10. Removal of Government Property

a. Whenever the repair of equipment cannot be performed at the Government site as determined by the Contractor, the Contractor shall notify BME who will make arrangements for the Contractor to remove the item from Naval Hospital Camp Lejeune (i.e. obtain property pass for material) to the Contractor’s designated site. The Contractor may be required to sign a Government form accepting responsibility for the Government equipment. The Contractor shall provide a detailed description of removed items. For associated items / accessories, contractor to provide a detailed description and quantities of items to be removed. Description to include as a minimum manufacturers serial numbers and equipment control number (ECN) of all equipment / items removed. In the event that items / sub-assemblies / accessories are repaired via “Repair by Replacement” a detailed description of replaced items is to be included upon return of repaired components.

b. All charges resulting from a Contractor determined requirement to transport Government owned property, covered by this contract, to and from an alternate repair location shall be the responsibility of the Contractor.

11. Dictaphone Equipment Modification Upgrades

a. The Contractor shall only incorporate OEM specified modifications, alterations and upgrades. Approval shall be obtained from BME prior to the Contractor installation of any modification, alteration, or upgrades.

b. The Contractor shall maintain contact with the OEM to determine the requirement for field modifications and to ensure accomplishment of these modifications in accordance with the time schedule set forth by the OEM.

c. The Government shall not alter the system without prior notification to the Contractor.

d. The contractor at no additional cost shall provide software updates to the Government. Installation of updates will be left to the discretion of the Government. All supplied software upon installation is to be warranted current and free of defects such as viruses.

12. Service Beyond the Scope of the Contract

a. The Contractor shall immediately, but not later than 24 consecutive hours after discovery, notify BME, in writing, of the existence or the development of any defects in, or repair required to the scheduled equipment, which the Contractor considers they are not responsible for under the terms of this contract.

b. With the exception of Third Party Software, the Contractor shall furnish BME with written estimate of the cost to make the necessary repairs. Repairs considered by the Contracting Officer to be outside the scope of this contract shall not be covered under this contract, but shall be ordered under a separate purchase order.

13. Vendor Scope of Maintenance Information.

Reference is hereby made to Nuance Scope of Maintenance, made a part hereof, and can be accessed at: http://support.nuance.com/healthcare/MLAservice.pdf.

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN
INSPECT AT
INSPECT BY
ACCEPT AT
ACCEPT BY
0001
Destination
Government
Destination
Government
000101
N/A
N/A
N/A
Government
000102
N/A
N/A
N/A
Government

Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN
DELIVERY DATE
QUANTITY
SHIP TO ADDRESS
UIC
0001
POP 01-OCT-2014 TO

30-SEP-2015

N/A
NAVAL HEALTH CLINIC CHARLESTON

RECEIVING OFFICER

110 NNPTC CIRCLE - BLDG 2418

GOOSE CREEK SC 29445

843-794-6945

N68084

000101
N/A
N/A
N/A
N/A
000102
N/A
N/A
N/A
N/A

Section G - Contract Administration Data

CLAUSES INCORPORATED BY REFERENCE

252.232-7006
Wide Area WorkFlow Payment Instructions
MAY 2013

252.232-7006 WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (JUN 2012)

(a) Definitions. As used in this clause--

“Department of Defense Activity Address Code (DoDAAC)” is a six position code that uniquely identifies a unit, activity, or organization.

“Document type” means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).

“Local processing office (LPO)” is the office responsible for payment certification when payment certification is done external to the entitlement system.

(b) Electronic invoicing. The WAWF system is the method to electronically process vendor payment requests and receiving reports, as authorized by DFARS 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(c) WAWF access. To access WAWF, the Contractor shall--

(1) Have a designated electronic business point of contact in the Central Contractor Registration at https://www.acquisition.gov; and

(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this Web site.

(d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice Training Site before submitting payment requests through WAWF. Both can be accessed by selecting the “Web Based Training” link on the WAWF home page at https://wawf.eb.mil/.

(e) WAWF methods of document submission. Document submissions may be via Web entry, Electronic Data Interchange, or File Transfer Protocol.

(f) WAWF payment instructions. The Contractor must use the following information when submitting payment requests and receiving reports in WAWF for this contract/order:

(1) Document type. The Contractor shall use the following document type(s).

2 IN 1 SERVICES ONLY

(2) Inspection/acceptance location. The Contractor shall select the following inspection/acceptance location(s) in WAWF, as specified by the contracting officer.

DESTINATION / DESTINATION

(3) Document routing. The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system.

Routing Data Table*

Field Name in WAWF
Data to be entered in WAWF
Pay Official DoDAAC
HQ0248
Issue By DoDAAC
N00183
Admin DoDAAC
N00183
Inspect By DoDAAC
N/A
Ship To Code
N68084
Ship From Code
N/A
Mark For Code
N/A
Service Approver (DoDAAC)
N/A
Service Acceptor (DoDAAC)
N/A
Accept at Other DoDAAC
N/A
LPO DoDAAC
N68084
DCAA Auditor DoDAAC
N/A
Other DoDAAC(s)
N/A

(4) Payment request and supporting documentation. The Contractor shall ensure a payment request includes appropriate contract line item and subline item descriptions of the work performed or supplies delivered, unit price/cost per unit, fee (if applicable), and all relevant back-up documentation, as defined in DFARS Appendix F, (e.g. timesheets) in support of each payment request.

(5) WAWF email notifications. The Contractor shall enter the email address identified below in the “Send Additional Email Notifications” field of WAWF once a document is submitted in the system.

WAWF Acceptor/COR Email Address:

christopher.howard@med.navy.mil gladys.edwards@med.navy.mil

(g) WAWF point of contact.

(1) The Contractor may obtain clarification regarding invoicing in WAWF from the following contracting activity's WAWF point of contact.

wawf@med.navy.mil

(2) For technical WAWF help, contact the WAWF helpdesk at 866-618-5988.

(End of clause)

Section H - Special Contract Requirements

CLAUSES INCORPORATED BY FULL TEXT

INFORMATION ONLY: This document has been designated for posting to the Navy Electronic Commerce Online (NECO) at http://www.neco.navy.mil

Section I - Contract Clauses

CLAUSES INCORPORATED BY REFERENCE

52.203-3
Gratuities
APR 1984
52.204-7
System for Award Management
JUL 2013
52.204-13
System for Award Management Maintenance
JUL 2013
52.213-3
Notice to Suppliers
APR 1984
52.215-8
Order of Precedence--Uniform Contract Format
OCT 1997
52.222-42
Statement Of Equivalent Rates For Federal Hires
MAY 1989
52.222-49
Service Contract Act -- Place Of Performance Unknown
MAY 1989
52.222-50
Combating Trafficking in Persons
FEB 2009
52.223-16 Alt I
IEEE 1680 Standard for the Environmental Assessment of Personal Computer Products (Dec 2007) Alternate I
DEC 2007
52.223-18
Encouraging Contractor Policies To Ban Text Messaging While Driving
AUG 2011
52.225-13
Restrictions on Certain Foreign Purchases
JUN 2008
52.232-1
Payments
APR 1984
52.232-8
Discounts For Prompt Payment
FEB 2002
52.232-18
Availability Of Funds
APR 1984
52.232-23 Alt I
Assignment of Claims (Jan 1986) - Alternate I
APR 1984
52.233-3
Protest After Award
AUG 1996
52.237-2
Protection Of Government Buildings, Equipment, And Vegetation
APR 1984
52.243-1
Changes--Fixed Price
AUG 1987
52.244-6
Subcontracts for Commercial Items
DEC 2013
52.249-1
Termination For Convenience Of The Government (Fixed Price) (Short Form)
APR 1984
52.249-8
Default (Fixed-Price Supply & Service)
APR 1984
252.232-7003
Electronic Submission of Payment Requests and Receiving Reports
JUN 2012
252.239-7001
Information Assurance Contractor Training and Certification
JAN 2008
252.243-7001
Pricing Of Contract Modifications
DEC 1991

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

FAR Clauses http://acquisition.gov/comp/far/index.htm DFAR Clauses http://www.acq.osd.mil/dpap/dars/dfars/index.htm (End of clause)

N00183-0004 PRIVACY AND SECURITY OF PROTECTED HEALTH INFORMATION

1. Introduction In accordance with DoD 6025.18-R “Department of Defense Health Information Privacy Regulation,” January 24, 2003, the Business Associate meets the definition of Business Associate. Therefore, a Business Associate Agreement is required to comply with both the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security regulations. This clause serves as that agreement whereby the Business Associate agrees to abide by all applicable HIPAA Privacy and Security requirements regarding health information as defined in this clause, and in DoD 6025.18-R and DoD 8580.02-R, as amended. Additional requirements will be addressed when implemented.

a. Definitions. As used in this clause generally refer to the Code of Federal Regulations (CFR) definition unless a more specific provision exists in DoD 6025.18-R or DoD 8580.02-R.

(1) HITECH Act shall mean the Health Information Technology for Economic and Clinical Health Act included in the American Recovery and Reinvestment Act of 2009.

(2) Individual has the same meaning as the term “individual” in 45 CFR 160.103 and shall include a person who qualifies as a personal representative in accordance with 45 CFR 164.502(g).

(3) Privacy Rule means the Standards for Privacy of Individually Identifiable Health Information at 45 CFR part 160 and part 164, subparts A and E.

(4) Protected Health Information has the same meaning as the term “protected health information” in 45 CFR 160.103, limited to the information created or received by the Business Associate from or on behalf of the Government pursuant to the Contract.

(5) Electronic Protected Health Information has the same meaning as the term “electronic protected health information” in 45 CFR 160.103.

(6) Required by Law has the same meaning as the term “required by law” in 45 CFR 164.103.

(7) Secretary means the Secretary of the Department of Health and Human Services or his/her designee.

(8) Security Incident will have the same meaning as the term “security incident” in 45 CFR 164.304, limited to the information created or received by Business Associate from or on behalf of Covered Entity.

(9) Security Rule means the Health Insurance Reform: Security Standards at 45 CFR part 160, 162 and part 164, subpart C.

(10) Terms used, but not otherwise defined, in this Clause shall have the same meaning as those terms in 45 CFR 160.103, 160.502, 164.103, 164.304, and 164.501.

b. The Business Associate shall not use or further disclose Protected Health Information other than as permitted or required by the Contract or as Required by Law.

c. The Business Associate shall use appropriate safeguards to maintain the privacy of the Protected Health Information and to prevent use or disclosure of the Protected Health Information other than as provided for by this Contract.

d. The HIPAA Security administrative, physical, and technical safeguards in 45 CFR 164.308, 164.310, and 164.312, and the requirements for policies and procedures and documentation in 45 CFR 164.316 shall apply to Business Associate. The additional requirements of Title XIII of the HITECH Act that relate to the security and that are made applicable with respect to covered entities shall also be applicable to Business Associate. The Business Associate agrees to use administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the electronic protected health information that it creates, receives, maintains, or transmits in the execution of this Contract.

e. The Business Associate shall, at their own expense, take action to mitigate, to the extent practicable, any harmful effect that is known to the Business Associate of a use or disclosure of Protected Health Information by the Business Associate in violation of the requirements of this Clause. These mitigation actions will include as a minimum those listed in the TMA Breach Notification Standard Operating Procedure (SOP), which is available at: http://www.tricare.mil/tmaprivacy/breach.cfm

f. The Business Associate shall report to the Government any security incident involving protected health information of which it becomes aware.

g. The Business Associate shall report to the Government any use or disclosure of the Protected Health Information not provided for by this Contract of which the Business Associate becomes aware.

h. The Business Associate shall ensure that any agent, including a sub Business Associate, to whom it provides Protected Health Information received from, or created or received by the Business Associate, on behalf of the Government, agrees to the same restrictions and conditions that apply through this Contract to the Business Associate with respect to such information.

i. The Business Associate shall ensure that any agent, including a subBusiness Associate, to whom it provides electronic Protected Health Information, agrees to implement reasonable and appropriate safeguards to protect it.

j. The Business Associate shall provide access, at the request of the Government, and in the time and manner reasonably designated by the Government to Protected Health Information in a Designated Record Set, to the Government or, as directed by the Government, to an Individual in order to meet the requirements under 45 CFR 164.524.

k. The Business Associate shall make any amendment(s) to Protected Health

Information in a Designated Record Set that the Government directs or agrees to pursuant to 45 CFR 164.526 at the request of the Government, and in the time and manner reasonably designated by the Government.

l. The Business Associate shall make internal practices, books, and records relating to the use and disclosure of Protected Health Information received from, or created or received by the Business Associate, on behalf of the Government, available to the Government, or at the request of the Government to the Secretary, in a time and manner reasonably designated by the Government or the Secretary, for purposes of the Secretary determining the Government’s compliance with the Privacy Rule.

m. The Business Associate shall document such disclosures of Protected Health Information and information related to such disclosures as would be required for the Government to respond to a request by an Individual for an accounting of disclosures of Protected Health Information in accordance with 45 CFR 164.528.

n. The Business Associate shall provide to the Government or an Individual, in time and manner reasonably designated by the Government, information collected in accordance with this Clause of the Contract, to permit the Government to respond to a request by an Individual for an accounting of disclosures of Protected Health Information in accordance with 45 CFR 164.528.

2. General Use and Disclosure Provisions Except as otherwise limited in this Clause, the Business Associate may use or disclose Protected Health Information on behalf of, or to provide services to, the Government for treatment, payment, or healthcare operations purposes, in accordance with the specific use and disclosure provisions below, if such use or disclosure of Protected Health Information would not violate the HIPAA Privacy Rule, the HIPAA Security Rule, DoD 6025.18-R or DoD 8580.02-R if done by the Government. The additional requirements of Title XIII of the HITECH Act that relate to privacy and that are made applicable with respect to covered entities shall also be applicable to Business Associate.

3. Specific Use and Disclosure Provisions

a. Except as otherwise limited in this Clause, the Business Associate may use Protected Health Information for the proper management and administration of the Business Associate or to carry out the legal responsibilities of the Business Associate.

b. Except as otherwise limited in this Clause, the Business Associate may disclose Protected Health Information for the proper management and administration of the Business Associate, provided that disclosures are required by law, or the Business Associate obtains reasonable assurances from the person to whom the information is disclosed that it will remain confidential and used or further disclosed only as required by law or for the purpose for which it was disclosed to the person, and the person notifies the Business Associate of any instances of which it is aware in which the confidentiality of the information has been breached.

c. Except as otherwise limited in this Clause, the Business Associate may use Protected Health Information to provide Data Aggregation services to the Government as permitted by 45 CFR 164.504(e)(2)(i)(B).

d. Business Associate may use Protected Health Information to report violations of law to appropriate Federal and State authorities, consistent with 45 CFR 164.502(j)(1).

4. Obligations of the Government Provisions for the Government to Inform the Business Associate of Privacy Practices and Restrictions

a. The Government shall provide the Business Associate with the notice of privacy practices that the Government produces in accordance with 45 CFR 164.520.

b. The Government shall provide the Business Associate with any changes in, or revocation of, permission by Individual to use or disclose Protected Health

Information, if such changes affect the Business Associate’s permitted or required uses and disclosures.

c. The Government shall notify the Business Associate of any restriction to the use or disclosure of Protected Health Information that the Government has agreed to in accordance with 45 CFR 164.522.

5. Permissible Requests by the Government The Government shall not request the Business Associate to use or disclose

Protected Health Information in any manner that would not be permissible under the HIPAA Privacy Rule, the HIPAA Security Rule, or any applicable Government regulations (including without limitation, DoD 6025.18-R and DoD 8580.02-R) if done by the Government, except for providing Data Aggregation services to the Government and for management and administrative activities of the Business Associate as otherwise permitted by this clause.

6. Termination

a. Termination. A breach by the Business Associate of this clause, may subject the Business Associate to termination under any applicable default or termination provision of this Contract.

b. Effect of Termination.

(1) If this contract has records management requirements, the records subject to the Clause should be handled in accordance with the records management requirements. If this contract does not have records management requirements, the records should be handled in accordance with paragraphs (2) and (3) below

(2) If this contract does not have records management requirements, except as provided in paragraph (3) of this section, upon termination of this Contract, for any reason, the Business Associate shall return or destroy all Protected Health Information received from the Government, or created or received by the Business Associate on behalf of the Government. This provision shall apply to Protected Health Information that agents of the Business Associate may come in contact. The Business Associate shall retain no copies of the Protected Health Information.

(3) If this contract does not have records management provisions and the Business Associate determines that returning or destroying the Protected Health Information is infeasible, the Business Associate shall provide to the Government notification of the conditions that make return or destruction infeasible. Upon mutual agreement of the Government and the Business Associate that return or destruction of Protected Health Information is infeasible, the Business Associate shall extend the protections of this Contract to such Protected Health Information and limit further uses and disclosures of such Protected Health Information to those purposes that make the return or destruction infeasible, for so long as the Business Associate maintains such Protected Health Information.

7. Miscellaneous

a. Regulatory References. A reference in this Clause to a section in DoD 6025.18-R, DoD 8580.02-R, Privacy Rule or Security Rule means the section currently in effect or as amended, and for which compliance is required.

b. Survival. The respective rights and obligations of Business Associate under the “Effect of Termination” provision of this Clause shall survive the termination of this Contract.

c. Interpretation. Any ambiguity in this Clause shall be resolved in favor of a meaning that permits the Government to comply with DoD 6025.18-R, DoD 8580.02-R, the HIPAA Privacy Rule or the HIPAA Security Rule.

The system/assets being developed, procured or acquired shall be IPv6 capable. An IPv6 capable system or product shall be capable of receiving, processing and forwarding IPv6 packets and/or interfacing with other systems and protocols in a manner similar to that of IPv4. Specific current criteria to be deemed IPv6 capable are:

· Conformant with the JTA developed IPv6 standards profile. Systems being developed, procured or acquired shall comply with the Global Information Grid Architecture and Joint Technical Architecture (JTA) standard IPv6 Capable definition. An IPv6 Capable system must meet the IPv6 base requirements defined in the “IPv6 Standard Profiles v1.0” available from the DoD Information Technology Repository (DISR).

· Maintaining interoperability with IPv4. Systems being developed, procured or acquired shall maintain interoperability with IPv4 systems/capabilities. Systems built with dual-stack should also be built to determine which protocol layer to use depending on the destination host it is attempting to communicate with or establish a socket with. If either protocol is possible systems should employ IPv6.

· Existence of migration path and commitment to upgrade as IPv6 evolves.

· Availability of contractor/vendor IPv6 technical support.

DoD IPv6 security guidelines, standards, and solutions shall be utilized and adhered to when available. Currently, DoD IPv6 Information Assurance (IA) guidance is available from the DoD IPv6 Transition Office (DITO).

N00183-0020 CONTRACTOR ACCESS TO FEDERALLY CONTROLLED FACILITIES AND/OR UNCLASSIFIED SENSITIVE INFORMATION OR UNCLASSIFIED IT SYSTEMS (DEC 2011)

This clause applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to…

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