REV2 N0016722Q0252 Questions and Answers.pdf

Solicitation N0016722Q0252 Closed Captioning and Translation Services

Vendor questions and NSWCCD Technical Reponses

Vendor Questions 1:

A. Is this for off-line captioning only?

B. Do you need live human or automated captioning?

C. And if you do need live captioning, will it be for broadcast or on-line meetings or both?

D. Do you have an estimate of how many hours you will need monthly?

NSWCCD Technical Responses 1:

A. Off-line captioning only will be fine.

B. We do not need live services.

C. Just automated captioning is probably fine, there is not a benefit to needing a person doing the work for what we’re doing.

D. Historically we’ve used about 3-4 hours per month, but that’s extrapolating from our yearly dollar expenditure from the last couple years. The occasional rushed jobs have a higher cost, so it’s not a true “3 hours of transcription services per month”.

Vendor Questions 2:

E. Is there a specific amount of captioning per year set in minutes or hours?

F. Will the captioning be required to be encoded into the videos or a sidecar file.

NSWCCD Technical Responses 2:

E. No specific amount of time would be pre-set. Every request would be ad-hoc.

Included with your quote, please state if you prefer to invoice monthly or quarterly if awarded a contract.

F. As an available option that would be fine, but we typically do our own encodings, so it is not a requirement.