RFI_Multi-SPC.pdf

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REQUEST FOR INFORMATION (RFI)

IMMIGRATION AND CUSTOMS ENFORCEMENT (ICE)

ENFORCEMENT AND REMOVAL OPERATIONS

MULTI-SERVICE PROCESSING CENTER (SPC)

COMPREHENSIVE DETENTION SERVICES FOR SPCs

BACKGROUND/PROGRAM DESCRIPTION

The U.S. Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), is conducting market research to identify potential sources capable of providing comprehensive detention services at multiple ICE Service Processing Centers (SPCs).

ICE is responsible for the detention, health, welfare, transportation, and removal of aliens in immigration proceedings and those subject to final orders of removal. ICE seeks information from responsible, qualified vendors that possess the capability, experience, personnel, infrastructure, and management systems necessary to operate Government-owned detention facilities in a safe, secure, humane, and compliant manner.

The Government anticipates that the contemplated requirement may include complete detention management services, food service, limited armed transportation services, detainee property and records management, commissary operations, facility security and control, staffing and training, quality control, and related administrative and management services. Health care services may be provided separately by ICE Health Service Corps (IHSC); however, the contractor may be responsible for supporting medical operations through custody, escort, transportation, equipment, supply, and facility-support functions, as specified in any future solicitation.

The prospective requirement is expected to include the following locations:

Facility/Location Status Address Port Isabel Detention Center

(PIDC)

Existing

SPC

27991 Buena Vista Blvd., Los Fresnos, TX 78566

El Paso Service Processing Center Existing SPC 8915 Montana Ave., El Paso, TX 79925

Florence Service Processing Center

Existing

SPC

3250 N. Pinal Parkway Ave., Florence, AZ 85132

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PIDC, El Paso SPC, and Florence SPC are existing Service Processing Centers with ongoing detention-services operations. The Government may add, remove, revise, or otherwise modify locations and requirements as acquisition planning develops.

The Government anticipates that contractor performance would be required 24 hours per day, seven days per week, 365 days per year, including federal holidays. Any future solicitation would identify the final scope, facility-specific requirements, capacity requirements, contract structure, period of performance, and applicable contract line items.

Potential performance requirements may include compliance with the most current versions of applicable ICE National Detention Standards (NDS 2026), DHS Prison Rape Elimination Act (PREA) Standards, American Correctional Association (ACA) Adult Local Detention Facility standards, National Commission on Correctional Health Care standards, and applicable laws and regulations.

The facilities will be used for the exclusive use of ICE and its detainee population. No other agency will be allowed to use the facilities to house detainees, prisoners, or inmates without prior approval of the Contracting Officer’s Representative (COR) or ICE-designated employee. Any potential acquisition will not include the purchase of IT products, services, equipment or commercial-off-the-shelf software.

PURPOSE OF REQUEST FOR INFORMATION

This RFI is issued solely for market research, planning, and informational purposes. The purpose of this RFI is to identify potential sources capable of providing comprehensive detention services for one or more of the facilities listed above and to obtain information that will assist ICE in developing an appropriate acquisition strategy.

The Government is seeking capability statements and market information concerning vendors’ ability to:

• Provide comprehensive detention management and custody services at Government-owned facilities.

• Recruit, hire, train, credential, retain, and supervise qualified detention personnel.

• Provide armed and unarmed detention officers, supervisors, management personnel, transportation officers, and required support personnel.

• Support secure detainee transportation, including local, regional, medical, court, hearing, and other ICE-directed movements.

• Operate food service programs and provide detainee meals consistent with applicable detention standards.

• Manage detainee intake, booking, classification, housing, records, property, release, and transfer functions.

• Maintain facility security and control, including direct supervision, perimeter security, key and lock control, counts, inspections, emergency preparedness, incident reporting, and contraband prevention.

• Operate commissary, detainee telephone, visitation, and other detainee services as required.

• Support ICE information technology, data security, privacy, reporting, and records-management requirements.

• Establish and maintain quality control systems and support Government quality assurance activities.

• Transition services from an incumbent contractor or Government operation without interruption to detention operations.

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The Government is also interested in understanding industry’s capacity to support a multi-site requirement, including whether vendors can perform at all locations, a subset of locations, or through teaming, joint ventures, subcontracting, or other arrangements.

The Government is currently evaluating the most appropriate acquisition strategy, contract type, and contract vehicle. Final determinations will be made after review of market research and acquisition planning considerations.

RESPONSE REQUIREMENTS

Interested parties should submit a capability statement that addresses the following areas. Responses should clearly identify the specific facility or facilities for which the respondent is capable of providing services.

1. Company Information

Provide the following:

• Company name, mailing address, website address, and Unique Entity Identifier (UEI).

• System for Award Management (SAM) registration status.

• Business size and socioeconomic status under the NAICS code(s) the respondent believes are applicable to this requirement.

• Primary contracting point of contact, including name, title, telephone number, and email address.

• Primary technical point of contact, including name, title, telephone number, and email address.

• Number of employees and annual revenue range.

• Identification of any proposed teaming partners, subcontractors, or joint-venture partners, if applicable.

2. Facility Coverage and Capability

For each facility or location, the respondent is interested in supporting, identify:

• The facility or facilities the respondent is capable of supporting.

• Whether the respondent can provide services independently or would require teaming or subcontracting arrangements.

• The respondent’s maximum operational capacity for detention services, including the number of facilities and detainee population levels, can support simultaneously.

• The respondent’s relevant geographic footprint and ability to recruit and retain personnel in the applicable labor markets.

• Any material assumptions, limitations, dependencies, or risks associated with supporting a particular site.

3. Relevant Corporate Experience

Describe the respondent’s experience performing detention, correctional, custodial, residential, or other comparable secure-facility operations of similar size, complexity, and scope. Include:

• Customer or agency name.

• Facility location.

• Contract or order number, if applicable.

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• Period of performance.

• Approximate annual and total contract value.

• Approximate facility capacity or average daily population.

• Scope of services performed.

• Number and types of personnel provided.

• Experience operating Government-owned or contractor-operated secure facilities.

• Experience operating multiple facilities under a single contract, IDIQ, or other enterprise-level arrangement.

• Lessons learned that may be relevant to the contemplated requirement.

Do not include information that is proprietary, sensitive, or otherwise restricted unless it is essential to the response. Clearly mark any proprietary information.

4. Acquisition Strategy and Pricing Considerations

Provide feedback on potential acquisition approaches, including:

• Whether a single-award or multiple-award approach would best support the contemplated requirement.

• Whether grouping facilities by geographic region, operational complexity, or other factors would increase competition and reduce performance risk.

• Appropriate contract types and pricing structures for comprehensive detention services, including fixed-price, fixed unit-price, time-and-materials, labor-hour, cost-reimbursable, hybrid, or other structures.

• Recommended contract line item number (CLIN) structures, such as bed-day rates, fixed monthly facility-management rates, transportation rates, on-call guard rates, and other relevant pricing approaches.

• Potential cost drivers, cost tradeoffs, and information the Government should provide to enable informed pricing.

• Recommended evaluation factors for a future solicitation.

• Feedback on the potential use of phased evaluations, oral presentations, technical demonstrations, corporate-experience interviews, or similar source-selection techniques.

5. Interest in Future Solicitation

State whether the respondent expects to submit an offer if ICE issues a future solicitation for one or more of the identified facilities. This response is for planning purposes only and does not bind the respondent to participate in any future solicitation.

QUESTIONS

Questions concerning this RFI shall be submitted electronically to OAQDCR@ice.dhs.gov no later than 12:00 p.m. Easter Time, November 17, 2026.

Questions must not contain proprietary, sensitive, classified, law-enforcement-sensitive, or controlled information. The Government may answer questions through a publicly available amendment, notice, or other communication. The Government is not required to answer every question received.

mailto:OAQDCR@ice.dhs.gov

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RESPONSE INSTRUCTIONS

Responses shall be submitted electronically in Microsoft Word or Adobe PDF format to OAQDCR@ice.dhs.gov.

Responses are due no later than 5:00 p.m. Eastern Time, November 30, 2026. Late submissions may be considered at the Government’s discretion.

Responses must:

• Be limited to 15 pages, inclusive of the cover letter, using Times New Roman, 11-point font.

• Clearly identify the facility or facilities addressed in the response.

• Include the company information identified in Response Requirement 1.

• Address the response areas listed above to the extent applicable to the respondent’s capabilities.

• Clearly mark proprietary or competition-sensitive information.

• Contain only unclassified information.

• Avoid including sensitive operational-security details that are not necessary to demonstrate capability.

REQUEST FOR INFORMATION CONDITIONS AND NOTICES

The RFI is solely for market research, planning and information purposes. It shall not be construed as a commitment by the Government to issue a subsequent solicitation (Broad Agency Announcement, Request for Proposal, etc.). Furthermore, the Government is not at this time seeking quotes and will not accept unsolicited quotes. Respondents are advised that the Government will not reimburse for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested parties’ expense. Not responding to this RFI does not preclude participation in any future solicitation, if any is issued.

The agency does not intend to award a contract because of this RFI, but rather gather capabilities and market information pertinent for acquisition planning. The responses to this RFI will be captured as market research and may contribute to the development of an acquisition strategy. Information provided may be used to assess tradeoffs and alternatives available for potential requirements and may lead to the development of a solicitation.

The information provided in this RFI is subject to change and is not binding on the government. All submissions become Government property and will not be returned. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate.

Unless advised or indicated on the responses to this RFI, all information furnished will be considered non-proprietary.

The Government reserves the right to hold one-on-one meetings as a result of responses received from this RFI as part of its market research. In addition, there may be a need to seek further clarification from those respondent(s) identified as capable. This clarification may be requested in the form of brief verbal communication by telephone; written communication; electronic communication; or a request for a presentation of the response. The Government reserves the right to seek additional information from those vendors identified with unique solutions that are determined to be beneficial to the Government.

mailto:OAQDCR@ice.dhs.gov