MT MAINTENANCE SUPPORT PWS.pdf

DISTRIBUTION: DoW COMMUNITY ONLY

PERFORMANCE WORK STATEMENT

General

1.1 Background. Motor Transport Division, G-4, is responsible for providing support functions to the overall mission of Marine Corps Base (MCB), Camp Lejeune/New River Complex, NC. These functions are critical to maintaining efficient operations by providing vehicle transportation support services.

1.2 General Intention. Intent of this action is to obtain a comprehensive non-personal services contract to manage and operate Transportation Maintenance and Operations Services. Services required under this Performance Work Statement (PWS) shall include managerial, administrative, and supervisory services to accomplish all maintenance and operations requirements. Duties include dispatching, vehicle operators, wrecker service, vehicle maintenance (diagnostics and repairs), vehicle escort, vehicle washing, roadside assistance, service inspections, and licensing services which includes training, testing, and permit issuance.

1.2.1 Transition Plan. The purpose of the Transition Plan will be to integrate Contractor’s key personnel into the workplace to receive adequate turnover instructions. These personnel will be familiarized with the daily tasks and responsibilities of Motor Transport’s daily operations.

1.2.2 Transition Period of Performance. The period of performance for the Transition Plan shall be no more than

14 days after the base year’s period of performance 01 January 2027 – 31 January 2030 . The transition period shall be 01 January 2027- 15 January 2027.

1.3 Period of Performance. Period of performance is for basic period of one year with provision for three- 12 month option periods, to be exercised at discretion of Government, in accordance with FAR Clause 52.217- 9.

Base Period: 1 January 2027 – 31 December 2027 First Option: 1 January 2028 – 31 December 2028 Second Option: 1 January 2029 – 31 December 2029 Third Option: 1 January 2030 – 31 December 2030

1.4 Hours of Operation. Contractor shall staff with requisite number of employees to perform tasks included in

PWS in accordance with following schedule:

1.4.1 Motor Transport Division, MCB Camp Lejeune, Bldgs. 1407 and 1408 (Operations/Dispatch Svc):

Monday-Friday (0700-1600) with one hour break.

1.4.2 Motor Transport Division, MCB Camp Lejeune, Bldgs. 1502 and 1504 (Maintenance Svc): Monday-Friday 0730-1600

1.4.3 Motor Transport Division, MCAS New River, Bldgs. AS118 (Maintenance Svc.): Monday – Friday 0730-1600

1.5 Federal Holidays. Contractor shall be required to perform limited services (i.e., emergency wrecker/roadside services) on recognized Federal Holidays (or other unlisted approved Presidential Holidays and Government directed emergency closures):

New Year’s Day 1st January Dr. Martin Luther King’s Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day 4th Monday in May Juneteenth 19th June Independence Day 4th July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11th November Thanksgiving Day 4th Thursday in November Christmas Day 25th December

If Federal Holiday falls on a Saturday preceding Friday shall be recognized holiday. Should holiday fall on a Sunday, recognized holiday shall be following Monday.

1.6 Work Schedule Adjustments Due to Emergency Installation Closures. Except for essential personnel, Contractor shall not be expected to provide full services in event of a closure due to emergency situations or inclement weather emergencies; applicable notifications shall be provided by television/radio announcements, telephone, text, email, verbal means, or MCB information systems (MCB Camp Lejeune Information Systems telephone number for reporting instructions is 910-451-1717). Once Installation has returned to normal operations, Contractor shall resume full services under normal work hours. Under emergencies in which the Installation remains open under reduced but required services, Contractor shall maximize staffing levels of essential personnel based on Government notification and communication regarding assessment of safety and practicality of situation. Considerations shall include employee/family member injuries, extensive home damages (to include transportation assets), mass power outages, accessible travel routes, school/daycare closures, etc.

2.0 Applicable Documents and References. Documents (regulations, manuals, supplements, etc.) applicable to this contract are provided as required for execution of contract. Supplements or amendments to documents may be issued during life of contract and shall be supplied to Contractor by Government. Supplements and amendments to documents shall be considered to be in full force and effective immediately upon receipt by Contractor. Contractor responsibility to ensure that all mandatory documents are on file and up-to-date once received from Government. Upon termination of contract, Contractor shall return to Government all documents issued. A list of applicable definitions, acronyms, documents, and references are provided in Appendices 1 and 2.

3.0 Service to Perform

3.1 Transportation Operations Services. Contractor shall provide transportation services, including movement of personnel, cargo, ammunition, and hazardous materials. Contract employees shall, prior to employment, have the training, permits, and valid licenses and endorsements per applicable regulations prior to performing services or using any of the vehicles specified in contract.

3.1.1 Dispatching Duties. Contractor shall ensure employees assigned dispatching duties have a broad knowledge of types of vehicles and equipment to be dispatched, vehicle attachments, fuel consumption, load carrying capabilities and limitations, local commuting area, restricted and best routes for vehicle transit.

3.1.2 Weight Handling Equipment Operators. Contractor shall ensure, prior to employment, employees operating

Weight Handling Equipment (WHE) and Material Handling Equipment (MHE) are qualified and licensed per OSHA, 29 CFR 1910.178, and MCO 5100.19F.

3.1.3 Bus Drivers. Contractor shall ensure, prior to employment, Bus Drivers are properly licensed and in compliance with North Carolina state commercial driver’s license requirements. Evidence of passing required two year physical exam shall be submitted per 49 CFR Part 391.41 and Federal Motor Carrier Safety Regulations (FMCSR) Part 383.23.

3.1.4 Tractor-Trailer Drivers. Contractor shall ensure, prior to employment, Tractor-Trailer drivers are properly licensed and in compliance with North Carolina Commercial Driver’s License Manual Sec 6.1-6.5 and FMCSR Part 383.23.

3.1.5 Commercial (“C”) Pool Vehicle/Transportation Support Request (TSR). Contractor shall dispatch “C” Pool vehicles to authorized Government personnel (military or civilian), and Contractor personnel for official Government use only. Contractor shall provide emergency dispatch services within two hours of Government notification after normal work hours (service is estimated to occur 12 times per year). A list of C-Pool vehicles is listed in Appendix 3. Contractor shall receive and process Transportation Support Request (TSR) submitted via e-mail, facsimile, or walk-in. TSR’s shall be processed utilizing Fleet Management Information System (FMIS) and retained for one year. Requests shall be processed on a first come, first served basis, except for vehicles determined to be Very Important Person (VIP)/high visibility and training mission essential, which shall be given priority by Government (sample form available at contract start date).

3.1.6 Preparation of Dispatch Records/Trip Ticket Issue. Contractor shall utilize FMIS and TM 4700-15/1 to prepare appropriate dispatch records and trip tickets. Contractor shall issue trip ticket to operator for each vehicle being dispatched (sample form available at contract start date). Contractor shall receive properly completed trip ticket from operator upon return of vehicle. Trip tickets shall be retained for 1 year.

3.1.7 Verification of Vehicle Operators. Contractor shall verify vehicle operators have Government issued identification cards and are properly licensed to operate type of vehicle being dispatched.

3.1.8 Visual Condition Inspection. Contractor shall ensure a visual condition inspection is conducted jointly by vehicle operator and Dispatcher, annotating discrepancies on vehicle inspection form at time of dispatch and at return of vehicle to C-Pool (sample form available at contract start date). Vehicle inspection forms shall be retained for 1 year.

3.1.9 Vehicle Detailing. Contractor shall ensure vehicles identified by Government shall be cleaned and detailed.

Vehicles shall be fueled, washed, waxed (as needed), free of water spots, vacuumed, windows washed inside and out, and free of dust particles inside.

3.1.10 Condition of Vehicles. Contractor shall ensure C-Pool vehicles are fueled, serviced, cleaned, and in operable condition at time of dispatch. Contractor shall clean interiors and wash exteriors of C-Pool vehicles upon return, assuring readily available inventory for customer use. Vehicle interiors shall be vacuumed and free from trash and visible dirt. Abandoned items shall be removed and disposed of properly. Interior windows shall be cleaned of visible dirt or smudges. Contractor employees utilizing Government owned pressure washer shall wear Contractor owned applicable Personal Protection Equipment (PPE). For disposal of hazardous material contact assigned Hazardous Material Handler

(HMH).

3.1.11 Fuel Card Requests. Fuel required for vehicle trips 75 miles or more from Camp Lejeune/New River

Complex (vehicles listed in Appendix 4), Contractor shall submit a fuel card request (sample form available at contract start date) by e-mail, at least three days prior to departure to MTD Transportation Manager. Contractor shall use Self- Serve Stations and E85 (if available), regular unleaded, and diesel fuel as applicable. Use of premium unleaded/diesel fuel is prohibited.

3.1.12 North Carolina (NC) Department of Transportation (DOT) Permits. Contractor is responsible for submission of over-length, over-width, and/or overweight load permits to NC DOT (as required).

3.1.13 Hold Harmless Agreement/Release from Liability. Contractor shall facilitate provisioning of Government provided Hold Harmless Agreement and Release from Liability forms (sample form available at contract start date) to designate vehicle operators. Form is required and applicable as follows: Except for active duty military personnel and civil service employees on official business, a Hold Harmless Agreement and Release from Liability Form is required to release the United States Government, including all subdivisions, officers, military personnel, employees and agents, from all liability for passenger injuries or deaths that may result from transportation, whether caused by negligence or otherwise. Passengers also understand the United States Government is not acting as a common carrier for hire and does not bear liabilities attached to that status (passengers accept such transportation voluntarily).

3.1.14 Vehicle Operator Services. Contractor shall provide vehicle operators as required. These include but are not limited to:

VIP Operator Services.

Bus Operator Services.

Light Vehicle Operator Services.

Medium Vehicle Operators for vehicles 1.5 tons to 3 tons Gross Vehicle Weight Rating (GVWR).

Heavy Vehicle Operators for Tractor Trailers over 3 tons GVWR.

3.1.15 Response Time. Contractor shall respond within one hour of notification for requested transportation services during normal work hours, and within two hours of Government notification after normal work hours.

3.1.16 New Vehicles. Contractor shall pick up new vehicles from Lot 201 or designated location and deliver to

Building 1502 or Building 1504 as applicable. During direct vendor delivery, Contractor shall assist in off-loading.

3.1.17 Escort Service. Contractor shall provide vehicle escort services as required to meet U.S. Department of

Transportation Federal Highway Administration publication FHWA-HOP-09-051. Escort vehicle shall be operated by a certified escort vehicle operator per NC G.S. 20-119 (special permits for vehicles of excessive size or weight). Contractor shall provide escort services during normal work hours and respond to requests, via telephone/facsimile/email, within 24 hours. This service is expected to occur five times per year.

3.1.18 Vehicle Operator Maintenance. Contractor shall ensure Operator Maintenance pertaining to all Contractor sub-signed vehicles is performed per MCO P11240.106, MCIEAST MCB CAMLEJO 11240.1A, and operator/user manuals.

3.1.19 Vehicle Licensing Program. Contractor shall appoint a primary and alternate vehicle licensing examiner.

Appointees shall be qualified and licensed on vehicles that training and testing is being conducted on.

Contractor is responsible for maintaining the licensing program per Title 49 CFR.383, DODI 6055.4, DOD 4500.36R, MCO 11240.106, MCO 5100.19F, North Carolina Driver’s Handbook and Commercial Driver’s Manual, SECNAV M- 5210.1, MCO P8020.10B, Title 29 CFR 1910.178, TM 11240-15/3, and NAVSEA SW023-AH-WHM-010,MCIEAST MCB CAMLEJO 11240.1A. Licensing examiner shall train, test, upgrade, and endorse for the following: Material Handling Equipment (MHE) to include operators handling ammunition and explosives; buses; 3 ton and above vehicles; and 4X4 vehicles. Total issued in FY23:

MHE - 178 licenses, 0 upgrade licenses, 203 learner permits; Bus - 71 licenses, 224 learner permits; 3 ton and above - 146 licenses, 4 learner permits; 4X4 - 64 endorsement licenses.

3.1.19.1 U.S. Government Motor Vehicle Operator's Identification Card, OF 346. Contractor shall ensure administrative correctness and accuracy of U.S. Government Motor Vehicle Operator's Identification Card, OF 346 and associated documents before presenting to Government for signature.

3.2 Transportation Maintenance Services. Contractor shall provide maintenance services on vehicles, including preventive, corrective, and scheduled maintenance on various categories of vehicles. Contract employees shall, prior to employment, have the training and certifications per applicable regulations prior to performing services on any of the vehicles specified in contract.

3.2.1 Maintenance and Repairs on Refrigerants. Contractor shall ensure employees are qualified to perform maintenance and repairs on electrical motor assemblies and components on refrigerated trailers and box trucks. Contractor shall ensure, upon contract start date, employees performing maintenance and repairs on vehicles in Appendix 4, shall possess and maintain Automotive Service Excellence (ASE) certification in Refrigerant Recovery & Recycling per local Base EPA Regulations and Sections 608 and 609, Clean Air Act Amendment of 1990.

3.2.2 Welding, Soldering, and Brazing Operations. Contractor shall ensure employees performing operations are qualified and have requisite experience in welding, soldering, and brazing prior to being hired. Required qualifications includes strong ability to read and interpret engineering drawings and blueprints; extensive knowledge of various welding techniques, including TIG welding, oxy-fuel welding, and arc welding;

excellent oral and written communication skills; and skilled in both mechanical and manual welding practices. Contractor shall provide all PPE (i.e. welding helmet, welding gloves, welding clothing, welding jacket, welding/safety goggles) and all necessary safety equipment for all operations.

3.2.3 Wrecker Service. Contractor shall provide wrecker services during normal and after working hours.

Contractor shall dispatch wrecker within 20 minutes of notification for service during work hours and within two hours after work hours. Contractor shall have an alternate trained driver for when assigned primary wrecker driver is unavailable.

3.2.4 On/Off Installation Wrecker Service. Contractor shall provide wrecker service for towing disabled vehicles

(listed in Appendix 4). Contractor shall also provide wrecker service to assist in removing improperly parked Government, Privately Owned, and emergency tow vehicle requirements when directed by the Contracting Officer’s Representative (COR). Contractor shall provide wrecker service for transporting MHE for maintenance services and location changes. Contractor shall provide wrecker service for transporting vehicles to designated Defense Reutilization Marketing Office (DRMO) Lot as required for disposal.

3.2.5 Wrecker Logbooks. Contractor shall maintain logbooks for wrecker services. Logbook shall contain at a minimum, date and time of service, location of service, vehicle number or license plate number, and services performed (sample Logbook page available at contract start date).

3.2.6 Relocation of Wrecked Vehicles. Contractor shall relocate wrecked General Services Administration

(GSA) leased vehicles within Buildings 1502 and 1504 areas as directed by the COR.

3.2.7 Removal of Vehicle Drive Shaft. Contractor shall remove vehicle drive shaft as necessary for towing and complete re-installation of drive shaft at destination.

3.2.8 Roadside Assistance. Contractor shall provide roadside assistance for vehicles listed in Appendix 4.

Contractor shall be capable of responding to requests during normal work hours and for emergency requests after normal work hours. Contractor shall respond by departing for reported location within 20 minutes of notification during normal work hours and two hours after normal work hours. Contractor shall travel directly to location without any stops or side trips. Services shall include battery boosting/replacement, repairing/changing tires and/or performing any other minor repair or adjustment necessary to return a vehicle to operational status.

3.2.9 Vehicle Maintenance. Contractor shall ensure that maintenance (PMs, repairs, overhauls, body repairs, glass replacements, etc.), to restore vehicles to a safe and serviceable condition, is conducted to ensure fleet is in continual optimal working condition per MCO P11240.106, NFPA 1911, and applicable vehicle maintenance manuals. Vehicles in Contractor possession with repair requirements shall be considered out of service.

3.2.9.1 Inspection. Every vehicle presented to Contractor for repair shall have a bumper-to-bumper inspection performed prior to induction, and those discrepant conditions annotated on Shop Repair Order (SRO). A final bumper-to-bumper inspection shall be conducted upon completion of repairs to ensure repairs were completed satisfactorily.

3.2.9.2 Acceptance (customer). A functionality/operational test with the operator will be conducted prior to the unit accepting the vehicle. Vehicles which require Contractor to drain fuel tank for repairs, shall have Government sourced fuel replenished by Contractor prior to release to customer. Contractor shall ensure vehicle fleet is not less than 95% available for use at all times.

3.2.10 Emergency Vehicle Technicians (EVT). Contractor shall ensure that all technicians/mechanics have the proper training, qualifications, skills, or certifications per NFPA 1071 for EVT I or EVT II), and that lead mechanics and quality control personnel have the proper training, qualifications, skills, or certifications per NFPA 1071 for EVT III, prior to working on emergency vehicles and related apparatus.

3.2.11 Body Repair/Glass Replacement. Contractor shall perform limited body repair/glass replacement as directed by Government. Based on damage extent, Government may elect to coordinate body repair/glass replacement with a preapproved vendor.

3.2.12 Shop Repair Order (SRO). Contractor shall use FMIS to prepare and complete an SRO for any vehicles listed in Appendix 4, transferred, and new vehicles (hand written SRO and upon license plate receipt, transfer SRO information into FMIS). All vehicle SRO’s shall be opened immediately. If FMIS is temporarily inaccessible, contractor shall prepare hand written work orders as required. Once FMIS is re-accessible, transfer hand written order information into FMIS. Contractor shall note engine run time/engine idle time on SRO (5 ton and above vehicles).

3.2.13 Surge/Emergency Operations. Motor Transportation Division may experience surges in workload requirements of up to 10%. Workloads may require off shift, evenings, weekends and holiday work hours.

Surge/emergency work done outside predetermined standard work week shall be authorized by COR and paid in accordance with applicable wage determination. Prior to activation of surge/emergency work efforts, COR shall meet with Contractor for discussion to ensure clear understanding of requirements.

3.2.14 Vehicle History Jackets. Contractor shall maintain vehicle history jacket, including supplemental jackets (as required), and utilizing information from FMIS and TM 4700-15/1 on each vehicle listed in Appendix 4.

Vehicle History Jackets shall be updated within two work days of completing any service. Vehicle maintenance history shall be maintained throughout vehicle life cycle, except as specified per paragraphs

3.2.32 and 3.2.33. Government shall provide blank history jackets.

3.2.15 Work Control, Scheduling, Reception and Reporting. Contractor shall maintain data for continuous status listing of vehicles down for repairs, manufacturer recalls, Service Life Extension Program (SLEP), or preventive maintenance. Data includes vehicle license plate number, date in shop, priority status, daily labor hours, and current maintenance status (i.e., awaiting repair, awaiting parts, repair in progress, or dead lined). Government retains right to place any vehicle listed in Appendix 4 in an out of service status at any time for reasons of safety or required maintenance services. Upon completion of repair, vehicle keys are to be turned in with completed SRO to designate assigned Contractor personnel. When vehicle is ready for pick up, Contractor shall notify applicable unit Responsible Individual (RI) and coordinate retrieval action, to include obtaining receiver’s signature on the SRO.

3.2.16 Missing/Damaged License Plate. Contractor shall notify Government of missing/damaged license plates immediately. Report shall include vehicle make, model, year, and serial number. Applicable vehicle repairs will continue and vehicle shall remain in custody until replacement license plate is received and installed by Contractor.

3.2.17 Damage or Destruction to Vehicle/Equipment. Contractor shall notify Government of any damage or destruction to any vehicle/equipment. Vehicle shall remain in custody until a Government determination can be made regarding necessary action to be taken. Contractor shall submit an incident form to the Government at the time of reporting (sample form available at contract start date).

3.2.18 Commercial Vendor Maintenance. Contractor shall deliver vehicles listed in Appendix 4 to outside vendors as directed by Government. A work delay code CS (transfer to commercial shop) shall be used once vehicle is delivered to vendor. Upon vendor repair completion, Contractor shall retrieve vehicle and process for return-to- service.

3.2.19 Processing of New Vehicles. Contractor shall process new vehicles, to include acceptance check, removing vehicle from transportation mode, installation of license plates, fabrication and application of required stencils/labels, completion of Required Information for New Vehicle form (sample form available at contract start date), and completion of warranty registration card, if applicable. New vehicles are deemed Priority 5 and shall be processed while awaiting Government assigned license plates/serial numbers utilizing a hand written SRO and last 6- digits of vehicle VIN/serial number. Contractor shall submit completed form to Government, and contact Government if service and/or parts manuals did not accompany vehicle, for both chassis and rear body. For personnel aerial devices, contractor shall contact Government when no load test certification is present.

3.2.20 Processing of Transferred Vehicles. Contractor shall conduct and submit a NAVMC 10284, Limited Technical Inspection (LTI) before proceeding with vehicle receipt/acceptance. Contractor may be required to conduct LTI off-site.

3.2.21 Notice of Delay Status for Shop Repair Order. Contractor shall contact RI when a SRO is placed in delay status of CP (waiting equipment, parts in). Contractor shall record in FMIS name of individual, date and time notified. Contractor shall record in FMIS reason for delay of P (waiting parts/tools). Type of tool(s) shall be recorded in FMIS.

3.2.22 Proprietary Work. Contractor shall submit a completed purchase request to Government when proprietary work or technical assistance is required. Contractor shall record in FMIS reason for delay, type work, and technical assistance required.

3.2.23 One Time Repair Limit. If vehicle maintenance cost exceeds One Time Repair Limit guidance as described in MCO P11240.106, Contractor shall calculate specific maintenance thresholds and notify Government in writing within two work days. Written notification shall include all necessary repair parts description, reason for replacement, and costs. Government shall review and approve any additional action. Contractor shall complete NAVMC 10284, LTI and prepare vehicle for disposal as directed within five work days.

This may include removal of refrigerant and completion of Defense Logistics Agency (DLA) form (sample form available at contract start date).

Government shall notify RI when vehicle is deemed non-repairable. Upon notification by Government of a non- repairable vehicle, Contractor shall submit vehicle record jacket with completed LTI sheet, both license plates when applicable, and keys to Government (MHE shall have applicable markings painted over). Vehicle shall be relocated by Contractor to designated holding area pending DLA delivery date.

Contractor shall deliver vehicle to DLA when notified by Government.

3.2.24 Preventive Maintenance (PM). Contractor shall perform PM and inspections for vehicles listed in Appendix

4 as directed by Government in Monthly PM schedule. A PM may be performed up to 14 calendar days or 500 miles prior to scheduled PM date. Government reserves right to deviate from this policy should it become necessary. PM schedule includes vehicles due for load testing, Annual Condition Inspection (ACI), Non Destructive Testing (NDT), and Hydrostatic testing.

3.2.25 Off-Site Maintenance. Contractor shall perform scheduled and unscheduled off-site maintenance which includes preventive maintenance, corrective maintenance, and repair service for vehicles that cannot be delivered to maintenance facility due to nature of repair, design, or lack of mobility.

3.2.26 Warranty and Recall Service. Contractor shall coordinate warranty and recall service with manufacturers, vendors, and dealerships. Contractor shall deliver vehicles listed in Appendix 3 for warranty and recall, and vehicles listed in Appendix 4for warranty only to manufacturer, vendor, or dealership, and return vehicles to Installation when services have been completed.

3.2.27 Battery and Charging System Maintenance. Contractor shall ensure batteries are recharged or replaced when failure occurs on vehicles listed in Appendix 4. Contractor shall not jump start vehicles/equipment with defective batteries then release vehicle/equipment back into operation without testing to determine if battery replacement is required. Batteries that fail load test, specific gravity test, or if case is cracked and/or leaking acid, shall be replaced with a new battery of proper size, voltage, and with same or better amp hour rating. Leaking batteries shall be prepared for disposal by Contractor per Environmental Management Division (EMD) Shop Level Standard Operating Procedures (ESOP) 9.8, Management & Storage of Batteries.

3.2.28 Tire Maintenance/Replacement. Contractor shall ensure tire maintenance/replacement per Rubber

Manufacturer's Association publications, manufacturer's specifications, NAVSUP Publication 538, MCO P11240.106, NFPA 1911, and procedures set forth in Federal Motor Carriers Safety Regulation Part 325.93 and 393.75. Tires that are repaired or replaced shall be balanced. Recap tires are not authorized to be placed on steering axles. Only matched tires of same size, ply rating, and type shall be installed on a vehicle.

3.2.28.1 Unserviceable Tires. Contractor shall ensure tires not considered serviceable shall be collected at Building

1504, and trailer loaded/unloaded as applicable. Per Government notification, Contractor shall deliver identified tires for turn-in to DRMO located aboard Installation.

3.2.29 Priority 1 Vehicles. Vehicles in this category include medical, fire, security, sanitation, or seasonal equipment. Repair work shall be started immediately after vehicle is reported out of service. When a priority 1 vehicle is placed in an Awaiting Mechanic (AM) status the contractor must provide a mitigating course of action plan identifying the cause and proposed strategy to get the vehicle immediately into the maintenance cycle.

3.2.30 Priority 5 Vehicles. Vehicles in this category are other vehicles not designated as Priority 1. Government may designate Priority 5 vehicles as "Priority 1" when deemed necessary to meet mission requirements.

Repair work on Priority 5 vehicles shall be started within one work day after vehicle is reported out of service. When 6 or more priority 5 vehicles are placed in an Awaiting Mechanic (AM) status the contractor must provide a mitigating course of action plan identifying the cause and proposed strategy to get the vehicles promptly into the maintenance cycle.

3.2.31 Installation, Transfer, and Removal of Special Equipment. Contractor shall install, transfer, and remove special equipment or components on vehicles per MCO P11240.106, and manufacturer’s guidelines as directed by Government. Services are estimated to occur 15 times per year. Special equipment and components include equipment bodies, new chassis, hydraulic tailgates, emergency warning devices (excluding law enforcement and firefighting equipment), placards, fire extinguishers, special bumpers and hitches. Welding work may be required. Transfer, installation and removal of special equipment includes mounting, wiring, and installation of any auxiliary equipment such as an antenna, tail lights, etc.

3.2.32 Weight Handling Equipment (WHE). Contractor shall maintain the appropriate testing/inspection certifications for and conduct load testing of WHE e.g. crane and personnel aerial device vehicles listed in Appendix 4 per NFPA 1911 and MCO P11240.106. An ACI shall be completed by Contractor on required vehicles per MCO P11240.106. Retention of load test and/or ACI certification is required until next certification is completed.

3.2.33 Annual Inspections of Material Handling Equipment (MHE). Contractor shall perform an ACI on MHE per

MCO P11240.106. Contractor shall perform an annual load test, an overload test, a safety certification, a fork maintenance inspection, on MHE used to lift ammo and apply a safety certification label per NAVSEA SWO23- AH-WHM-10. Retention of ACI certification required until next certification is completed.

Contractor shall retain tests, certifications, and fork maintenance inspections on MHE used to lift ammo, per NAVSEA SWO23-AH-WHM- 10.

3.2.34 Calibration of Point of Sale (POS) Fuel Meters. Contractor shall ensure a minimum of 2 personnel are certified and trained to conduct POS Fuel Meter calibration. The Government shall provide the necessary equipment and ensure that the calibration equipment is certified. This is an annual certification requirement for the meters on board the refueler fleet identified in Appendix 4.

4.0 General Requirements

4.1 Management and Staffing. Contractor shall manage total work effort associated with vehicle maintenance and operations, and other functions required for satisfactory and timely completion of services, including operation of tracking system, scheduling, reception, and reporting; planning and scheduling of vehicle usage; obtaining road permits for special loads; identification of misuse/abuse of vehicles; accountability of GFP; and customer support. Contractor shall provide necessary number of staff personnel with applicable management expertise, training, and certifications to ensure performance of work in accordance with sound and efficient management practices. Employees shall be acquainted with contract.

The required services shall be performed to meet the Government’s standards and the Government recommends the below positions and 50,328 total man hours annually to meet expected work load.

The Contractor shall determine the Labor Categories and hours required to provide the Government Services. The qualification may have equivalent experience.

The personnel complement shall include an adequate mixture of the labor categories as provided in this paragraph.

Labor Category Occupation Code Applied # Hours Annually (Recommended) Project Manager 1864 Quality Control Inspector 99610 1864 Production Control Clerk 01270 1864 Lead Motor Vehicle Mechanic 05190 3728 Motor Vehicle Mechanic 05190 26,096 Mobile Equipment Servicer 05110 1864 Lead Operations Technician 01020 1864 Cleaner, Vehicle 11030 Shared with Janitor/Duty Driver Janitor 11150 1864 Dispatcher, Motor Vehicle 01060 1864 Bus Driver 31030 3724 Truck Driver, Light 31361 1864 Truck Driver, Medium 31362 1864 Truck Driver, Tractor Trailer 31364 1864 Test Examiner 01510 Shared with Lead Operations Technician

Minimum Hours Staffing Level 52,192

Additional guidance, qualifications, and functions are provided in contract. Contractor shall perform tasks prescribed herein as assigned by COR. Contractor personnel are employees of Contractor and under Contractor administrative control and supervision.

Contractor is responsible for maintaining required minimum staffing level. Contractor shall approve and administer leave and holidays for employees. Contractor shall be responsible for tasking employees in accordance with contract work required. Contractor shall perform supervision, evaluation, and disciplinary actions of employees.

Due to urgent and continuous nature of contract requirement, Contractor is expected to maintain proposed workforce at 100% staffing. Contractor is expected to develop a staffing plan to fill any planned or unplanned vacancies on an expedited basis. Vacancies which occur in Contractor proposed staffing shall be filled within 14 calendar days. Staffing vacancies that remain unfilled after 14 days shall have an invoice offset calculated using total proposed daily cost (including profit and overhead) for position left vacant (based on a 30 day month) times number of vacant days in billing cycle plus an additional 10% of cost calculated.

4.1.2 Employment of Aliens. Contractor shall not employ any alien defined as not lawfully employable in the

United States under the Immigration Reform and Control Act.

4.1.3 Language Requirements. Contractor shall employ only persons able to fluently speak, comprehend, read, and write the English language.

4.1.4 Key Personnel Requirements. Key personnel are stated in paragraph 4.1.5 and includes Contract Manager and alternates. Certain skilled experienced professional and/or technical personnel are critical for successful Contractor accomplishment of work performed under contract. These are defined as Key Personnel and are those persons whose resumes were submitted for evaluation of proposal. Contractor agrees that such personnel shall not be removed from contract work or replaced without compliance with paragraphs 4.1.4.1 and 4.1.4.2.

4.1.4.1 Non-availability of Key Personnel. If Key Personnel are unavailable for work under contract for a continuous period exceeding 30 work days, or expected to devote substantially less effort to work than indicated in proposal, Contractor shall promptly replace such personnel with personnel of at least substantially equal ability and qualifications.

4.1.4.2 Approval of Substitutions. Requests for approval of substitutions shall be in writing and provide a detailed explanation of circumstances necessitating proposed substitution. Explanation shall contain a complete resume for proposed substitute, and any other information requested by Contracting Officer needed to approve or disapprove proposed substitution. Contracting Officer or authorized representative shall evaluate such requests and promptly notify Contractor of approval or disapproval in writing.

4.1.4.3 Failure to Provide Timely Replacement. If Contracting Officer determines suitable and timely replacement of Key Personnel who have been reassigned, terminated, or otherwise become unavailable for contract work is not reasonably forthcoming or resultant reduction of productive effort would be so substantial as to impair successful completion of contract or service order, contract may be terminated by Contracting Officer for cause or for convenience of Government as appropriate. At discretion of Contracting Officer if determined Contractor fault for condition, price may be equitably adjusted downward to compensate Government for any resultant delay, loss, or damage.

4.1.5 Contract Manager. Contractor shall provide a Contract Manager responsible for assuring successful performance of services required by contract. Contract Manager and alternate are required to have a Bachelor’s Degree and a minimum of three years’ experience in Transportation Maintenance and Operations or no Bachelor’s Degree and a minimum of 10 years’ experience in Transportation Maintenance and Operations. Contract Manager and alternates shall be designated in writing as Key Personnel to Contracting Officer. Contract Manager or alternate shall meet as necessary with Government personnel designated by Contracting Officer.

Contract Manager or alternate shall be on-site during regular duty hours. At contract start date, Contractor shall submit to COR information as to how Contract Manager or alternate may be contacted after regular hours. Information provided only specifies how Contract Manager or alternate may be contacted, but in no way obligates them to be on standby.

4.1.6 Responsible Individual. Contractor shall assign in writing an employee(s) as Responsible Individual (RI) for vehicles provided to Contractor (i.e., C-Pool and Shop Use vehicles). RI is responsible for daily vehicle checks, inducting and delivering vehicles for maintenance service, and accurate submission of monthly mileage report. RI shall be responsible to conduct quarterly inventory verification of assigned vehicles and collateral equipment upon receipt of Consolidated Memorandum of Record from Government. RI is responsible for submitting modification request(s) (sample form available at contract start date) when necessary. Damages to vehicles caused by neglect, abuse, or accident (where driver is at fault) shall be at Contractor expense. As required, assigned RI’s shall submit a SF91 Motor Vehicle Accident Report or a Misuse/Abuse report to COR.

4.1.7 Contractor Employees. Contractor shall be responsible for performance and conduct of employees.

Contractor employees in performance of contract, or any representative of Contractor entering Installation, shall abide by security regulations listed in contract and shall be subject to such checks by Government as deemed necessary. Contractor shall not employ persons whose employment would result in a conflict of interest with Government’s standards of conduct.

4.1.7.1 Employee Supervision. Government shall not exercise any supervision or control over Contractor employees performing services under contract. Such employees shall be accountable not to Government but to Contractor which, in turn, is responsible to Government.

4.1.7.2 Employee Conduct. Contractor employees shall conduct themselves in a proper manner. Contractor expressly agrees to remove from site any individual whose continued employment is deemed by COR to be contrary to public interest or inconsistent with best interests of National Security.

4.1.7.3 Smoking, Eating, Drinking. Contractor shall not permit smoking (includes vapor smoking), eating, or drinking in Government provided facilities unless so designated by Government. Contractor shall only permit smoking (to include vapor smoking) outside in designated areas away from entrances.

4.1.7.4 Employee Property. Contractor shall be responsible for safety of employees’ supplies, materials, equipment, and personal property from loss, damage, or theft.

4.1.7.5 Personnel Roster. At contract start date, Contractor shall provide Government a roster listing, by functional area, employees, job titles, and certifications. Contractor shall update roster quarterly and when Key Personnel change.

4.2 Certifications and Qualifications. Contractor shall ensure, upon contract start date, employees have proper training, certifications, permits, licenses and endorsements per applicable DOD, Federal, Navy, Marine Corps, and State regulations, prior to performing any required services or using any equipment specified in Contract. Includes thorough familiarization with refuelers, vacuum trucks, front end loading garbage trucks, fire apparatuses, aerial devices, digger derricks, crash/fire/rescue vehicles, refrigeration systems, etc. A summary report listing employees and training certifications shall be provided to COR at contract start date, quarterly, and as employees change. Use of Government vehicles by Contractor employees to obtain road time or license is prohibited per DOD Manual 4500.36.

4.3 Asbestos Awareness Training. Contractor employees shall receive annual asbestos training per 29 CFR

1910.1001. Government shall provide training.

4.4 Specialized Maintenance/ Automotive Training. Contractor management and maintenance employees shall receive training as required for specialized vehicles or equipment. Government shall provide training.

4.4.1 Automotive Lift Training. Contractor management and maintenance employees shall receive one-time training on automotive lifts per American National Standard for Automotive Lifts (ANSI/ALI ALOIM).

4.5 Safety Requirements. Contractor shall maintain safety and health standards consistent with requirements of

OSHA, DODI 6055.1, DOD Safety and Occupational Health (SOH) Program, NAVMC 5100.8, Marine Corps Occupational Safety and Health (OSH) Program Manual, Contractor Company Safety Program(s), and other requirements in contract. Individual designated as Contractor Hazardous Material Handler (HMH) may also be assigned as Contractor Safety Representative.

4.5.1 Stop Work for Safety Non-Compliance. If Contractor fails or refuses to promptly comply with safety and housekeeping requirements, COR may issue an order stopping all or part of work until satisfactory corrective action has been taken. No time lost due to any such stop work order shall be made subject of Contractor claim for extension of time, excess costs, or damages.

4.5.2 Accident Reporting. Contractor shall maintain an accurate record of and shall report to COR orally, within one hour, accidents resulting in death, trauma, occupational disease, or property damage caused by Contractor employees. If at fault, Contractor shall be financially liable for property damages.

4.5.3 Emergency Medical Care. Only emergency medical care is available in Government facilities to Contractor employees who suffer on-the-job injury or illness.

4.5.4 Environmental and Hazardous Material (HAZMAT) Compliances. Contractor shall ensure compliances are maintained per Federal, DOD, Marine Corps, MCIEAST-CAMLEJ, Base regulations, and EMD ESOPs.

Requests for HAZMAT shall be submitted to Government. Contractor is prohibited from purchasing

HAZMAT.

4.5.5 Hazardous Material Handler (HMH). Contractor shall appoint individuals to perform Hazardous Material

Handler (HMH) functions for MCB Camp Lejeune/ MCAS New River Complex locations. Appointees shall successfully complete EMD Comprehensive Environmental Training and Education Program administered training (EM101 Initial Hazardous Material and Hazardous Waste Training) within 90 calendar days after appointment and annual refresher training thereafter. Appointed individuals shall attend EMD administered training on air quality management, above ground storage tanks (AST), oil water separators (OWS), and spill containment. Alternate personnel shall be trained to conduct daily OWS inspections and weekly AST inspections when primary HMH is absent. Government shall provide training.

4.6.1 Building 1502. Contractor shall deliver and rinse fuel/hydraulic containers, five gallons and above, that require triple rinsed for disposal at EMD Resource Conservation Recovery Branch, Building 977.

Contractor is responsible for triple rinsing of fuel/hydraulic lines/hoses prior to being disposed by using the facility wash rack.

4.6.2 Building AS118 (MCAS New River). Contractor shall deliver and rinse fuel/hydraulic containers, five gallons and above, that require triple rinsed for disposal at Environmental Affairs Division, Building AS3525. Contractor is responsible for triple rinsing of fuel/hydraulic lines/hoses prior to being disposed of or to be tested by using the facility wash rack.

4.7 HMH Responsibilities. Contractor HMH shall, in addition to requirements of MCIEAST-MCB CAMLEJO

5090.9 Hazardous Material/Waste Management, be responsible for following:

4.7.1 Ensure Installation and command management requirements are implemented for storage, maintenance, and disposal of hazardous materials (HM).

4.7.2 Ensure only authorized, properly trained, and supervised employees are permitted to handle HM or perform associated inspections and record keeping thereof.

4.7.3 Conduct and document monthly inspections of HM accumulation areas, reporting deficiencies to

Environmental Compliance Office (ECO).

4.7.4 Ensure all HM containers and secondary containers are clearly marked per applicable directives.

4.7.5 Ensure all leaks, releases, and spills are managed and reported per unit contingency plan. (Copy available at contract start date)

4.7.6 Notify supervisor and COR immediately upon becoming aware of generation or proposed generation of

Hazardous Waste (HW).

4.7.7 Notify supervisor and COR immediately upon discovering existing or potential violations or deficiencies suspected of posing a HM threat: spill, fire, explosion, or other danger to human health and safety or to property, or the environment.

4.7.8 Ensure day-to-day collection, storage, and disposal of HM is performed in compliance with applicable directives.

4.7.9 Submit EMD designated forms to ECO for required turn-in of excess and expired HM.

4.7.10 Conduct and document daily OWS and weekly AST inspections.

4.7.11 Maintain an Authorized Use List (AUL) for HM used aboard MCB Camp Lejeune/MCAS New River

Complex. Ensure AUL is current and provides updates to ECO as they occur.

4.7.12 Ensure Safety Data Sheets (SDS) for HM are on hand and available to all employees.

4.7.13 Correct and document abatement action on deficiencies noted in inspections.

4.7.14 Maintain a turnover file/SOP PER MCO P5090.2.

4.8 Environmental Training. Contractor shall ensure employees that perform welding and Freon recovery operations attend EMD administered air quality training course number EM106 within 60 calendar days of employment and attend a refresher course every two years thereafter. Contractor shall ensure employees attend EMD administered Oil Water Separator Training course number EM108 (one-time requirement).

Government shall provide training.

4.9 Environmental Air Quality Title V. Contractor shall ensure provided Title V Air Quality Binder is properly maintained and updated per following SOP’s: (1) Compliance with Clean Air Act Title V Permit, Motor Vehicle Refrigerant Recovery and Recycling, (2) Welding Emission Source and, (3) Non MVAC Refrigerant Recovery and Recycling. ID: A-HP-1502-10 (Copies of SOPs are part of Title V Binder).

4.10 Ozone Depleting Substances. Contractor shall maintain a current list of certified Ozone Depleting

Substance (ODS) technicians with a copy of certifications in Title V Binder.

4.11 Recovery and Recycling Operators-Motor Vehicles Form 1. Contractor shall complete Recovery and

Recycling Operations-Motor Vehicles Form 1, Semiannual Program Overview, semiannually by 1 January and 1 July and forward to ECO.

4.12 Storage of Welding Materials. Contractor shall ensure welding materials including ARC, MIG, and TIG are properly stored and labeled, and a current detailed inventory is maintained to reflect count and weight. A record of usage shall be maintained using current version of Welding Operations (A-HP-1502-10) Form 1- Welding Usage. Semiannually by 1 January and 1 July, a copy of inventory along with a copy of usage report shall be forwarded to ECO.

4.13 Lock Out/Tag Out. Contractor shall ensure Lock Out/Tag Out procedures are conducted per 29 CFR

1910.147.

4.14 Shelter-in-Place. In the event of an emergency, Government will notify Contractor to direct personnel to evacuate or take some form of shelter. Contractor shall be responsible to notify employees at other assigned facilities. Under these circumstances, all Government and Contractor employees shall be directed to shelter-in-place. Sheltering-in-place means to take temporary protection in a structure or vehicle. At contract start date the Government will provide shelter-in-place procedures. Upon review of procedures, Contractor may submit proposed changes to Government relevant to employees’ shelter-in-place facilities and/or away from facilities.

4.15 Vehicle Fuel. Government shall provide fuel required for vehicles assigned to Contractor. Fuel keys or

GSA fleet cards shall be provided to Contractor for access to Government fuel sites. Contractor shall contact Fuel Farm at Camp Lejeune/ New River Complex when assigned MHE requires fuel.

4.16 Financial Liability. If due to Contractor conduct, negligence, misuse, or…