MPS RFQ Final.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C10B24Q0384

06-07-2024

4:00PM EDT

Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

X 100

X

532420

$40 Million

N/A

See Delivery Schedule

Financial Services Center PO Box 149971 Austin TX 78714-8971

See CONTINUATION Page

This procurement is a SDVOSB Set-Aside The period of performance shall consist of: 6/27/24-06/26/25 w/four 12-month option periods

Points of Contacts:

CO: Matthew Newell; Matthew.Newell@va.gov CS: Dominic Tanglao; Dominic.Tanglao@va.gov

See CONTINUATION Page

36C10B24Q0384 Managed Print Services

Table of Contents

SECTION A ......................................................................... Error! Bookmark not defined.

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES ................................... Error! Bookmark not defined.

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA ......... Error! Bookmark not defined.

B.2 IT CONTRACT SECURITY ............................ Error! Bookmark not defined.

B.3 PRICE/COST SCHEDULE ............................. Error! Bookmark not defined.

ITEM INFORMATION ...................................... Error! Bookmark not defined.

B.4 DELIVERY SCHEDULE .................................. Error! Bookmark not defined.

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (DEC 2022) ............... Error! Bookmark not defined.

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)Error! Bookmark not defined.

C.3 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED SERVICE-

DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023) (DEVIATION) Error!

Bookmark not defined.

C.4 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION) ........................................................ Error! Bookmark not defined.

C.5 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

.............................................................................. Error! Bookmark not defined.

C.6 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) Error!

Bookmark not defined.

C.7 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)Error! Bookmark not defined.

C.8 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (JUN 2023) ......................................... Error! Bookmark not defined.

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTSError! Bookmark not defined.

SECTION E - SOLICITATION PROVISIONS ...................... Error! Bookmark not defined.

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAR 2023) ............... Error! Bookmark not defined.

E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND

VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)Error! Bookmark not defined.

E.3 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998) ..................................................................... Error! Bookmark not defined.

E.4 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

(NOV 2021) ........................................................... Error! Bookmark not defined.

E.5 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)Error! Bookmark not defined.

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. §3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this Clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this Clause shall prevail. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ). 28 U.S.C. §

516. At the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by contract/order modification (Standard Form 30) and shall only be affected by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT SOFTWARE LICENSE,

MAINTENANCE AND TECHNICAL SUPPORT:

(1) Definitions.

(a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

(b) Licensor. The term “licensor” shall mean the contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “contractor” is the party identified in Block 17a on the SF1449. If the contractor is a reseller and not the Licensor, the contractor remains responsible for performance under this order.

(c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

(d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

(e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

(f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version

5.3 to 5.4). An example of an update is the addition of new hardware.

(g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

(2) Software License

(a) The Government may use the software in a networked environment.

(b) Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

(c) All limitations of software usage are expressly stated in the Schedule of

Supplies/Services and the Performance Work Statement/Product Description.

(3) Software Maintenance and Technical Support

(a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this contract or order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received the contractor is neither authorized nor permitted to renew any of the previously furnished services.

(b) The contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.

(c) Any telephone support provided by contractor shall be at no additional cost.

(d) The contractor shall provide all maintenance services in a timely manner in accordance with the contractor’s customary practice or as defined in the Performance Work Statement/Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the contractor (e.g., www.ppirs.gov).

(e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4) Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government.

Inability of the contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause.

B.3 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Matthew Newell

Technology Acquisition Center

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award

Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Upon acceptance of Deliverables IAW B.4 Price Schedule]

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

B.4 PRICE SCHEDULE

Base Period The period of performance for this effort shall be 12 months in accordance with (IAW) Section 4.1 of the Performance Work Statement (PWS) including any optional tasks to incorporate additional services. The Period of Performance (PoP) is June 27, 2024–June 26, 2025.

Item No.

Product Description QTY Unit Unit Price Total

Price

Lease brand name or equivalent for 20 Toshiba e-Studio 5015A/C MFP to include supplies, labor, maintenance, software and firmware.

(See Product Description)

12 MO $ $

Media Services MFD for a single brand name or equivalent Konica Minolta Accurio Press c3070 MFD (See Product Description)

12 MO $ $

Optional Task: Subject to the availability of funding, the Government may require an additional Contractor MPS solution devices for Toshiba e-Studio 5015A/C or equivalent per Table 1.0 (See Product Description)

This option may be exercised at any time and from time to time in accordance with FAR 52.217-7 Option for Increased Quantity Separately Priced Line Item for a quantity of up to 10 devices and for a period of up to 12 months each (10 devices X 12 Months=120 Months)

If exercised, the price shall be

120 MO $ $

Base Period Total $

Option Period One This 12-month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence at the end of the base period. The Period of Performance is June 27, 2025–June 26, 2026 unless otherwise noted in the Description block in the table below.

Item No.

Product Description QTY Unit Unit Price Item No.

Lease brand name or equivalent for 20 Toshiba e-Studio 5015A/C MFP to include supplies, labor, maintenance, software and firmware.

(See Product Description)

12 MO $ $

Media Services MFD for a single brand name or equivalent Konica Minolta Accurio Press c3070 MFD (See Product Description)

12 MO $ $

Optional Task: Subject to the availability of funding, the Government may require an additional Contractor MPS solution devices for Toshiba e-Studio 5015A/C or equivalent per Table 1.0 (See Product Description)

This option may be exercised at any time and from time to time in accordance with FAR 52.217-7 Option for Increased Quantity Separately Priced Line Item for a quantity of up to 10 devices and for a period of up to 12 months each (10 devices X 12 Months=120 Months)

If exercised, the price shall be

Option Period One Total $

Option Period Two This 12-month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence at the end of the previous option period. The Period of Performance is June 27, 2026–June 26, 2027 unless otherwise noted in the

Product Description QTY Unit Unit Price Item No.

Lease brand name or equivalent for 20 Toshiba e-Studio 5015A/C MFP to include supplies, labor, maintenance, software and firmware.

(See Product Description)

12 MO $ $

Media Services MFD for a single brand

Optional Task: Subject to the availability of funding, the Government may require an additional Contractor MPS solution devices for Toshiba e-Studio 5015A/C or equivalent per Table 1.0 (See Product Description)

This option may be exercised at any time and from time to time in accordance with FAR 52.217-7 Option for Increased Quantity Separately Priced Line Item for a quantity of up to 10 devices and for a period of up to 12 months each (10 devices X 12 Months=120 Months)

If exercised, the price shall be

Option Period Two Total $

Option Period Three This 12-month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence at the end of the previous option period. The Period of Performance is June 27, 2027–June 26, 2028 unless otherwise noted in the

Product Description QTY Unit Unit Price Item No.

Lease brand name or equivalent for 20 Toshiba e-Studio 5015A/C MFP to include supplies, labor, maintenance, software and firmware.

(See Product Description)

12 MO $ $

Media Services MFD for a single brand name or equivalent Konica Minolta Accurio Press c3070 MFD (See Product Description)

12 MO $ $

Optional Task: Subject to the availability of funding, the Government may require an additional Contractor MPS solution devices for Toshiba e-Studio 5015A/C or equivalent per Table 1.0 (See Product Description)

This option may be exercised at any time and from time to time in accordance with FAR 52.217-7 Option for Increased Quantity Separately Priced Line Item for a quantity of up to 10 devices and for a period of up to 12 months each (10 devices X 12 Months=120 Months)

If exercised, the price shall be

Option Period Three Total $

Option Period Four This 12-month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence at the end of the previous option period. The Period of Performance is June 27, 2028–June 26, 2029 unless otherwise noted in the

Product Description QTY Unit Unit Price Item No.

Lease brand name or equivalent for 20 Toshiba e-Studio 5015A/C MFP to include supplies, labor, maintenance, software and firmware.

(See Product Description)

12 MO $ $

Media Services MFD for a single brand

Optional Task: Subject to the availability of funding, the Government may require an additional Contractor MPS solution devices for Toshiba e-Studio 5015A/C or equivalent per Table 1.0 (See Product Description)

This option may be exercised at any time and from time to time in accordance with FAR 52.217-7 Option for Increased Quantity Separately Priced Line Item for a quantity of up to 10 devices and for a period of up to 12 months each (10 devices X 12 Months=120 Months)

If exercised, the price shall be

Option Period Four Total $

Base and Options Total $

B.5 PRODUCT DESCRIPTION

PRODUCT DESCRIPTION DEPARTMENT OF VETERANS AFFAIRS

Office of Administration (OA)

Office of Information & Technology HRA OSP Managed Printer Solution Date: October 2023

Product Description Version Number: 3.5

PRODUCT DESCRIPTION

The Department of Veterans Affairs (VA), Office of Human Resources and Administration/ Operations, Security and Preparedness, (HRA/OSP) Office of Administration (OA), requires a managed print services (MPS) solution, to include labor and original equipment manufacturer (OEM) supplies for the leasing, service, and maintenance, firmware, software for a total of 21 brand new (2023 or latest model) Multi-Function Printers (MFP) devices which constitutes the following: Twenty (20) Multi-Function Printers (MFP). All with the capability and security options to include the “Follow Me” technology capability that allows users to retrieve their prints and scan using a secure PIV log on preferably built into the MFP to access the network of contractor provided PIV readers, and the ability to login with VA issued Personal Identity Verification (PIV) card on any MFP that is part of the fleet of leased machines. The services in support of these MFP’s shall align to the Managed Print Services (MPS) capability model. MPS includes email automation sent from the individual MFP to both the contractor and VA COR and or POC along with the MFP Location, equipment and services required to manage imaging output that may include printing, scanning, copying, and fax devices in a system that monitors and reports status, needs and usage trends on a regular basis. The MFP shall be capable of interfacing with upgraded Microsoft, Adobe Acrobat and Apple software to include print drivers, VA Network drivers, Secure Network Drivers, Government Furnish Devices (GFE) mobile phones and WIFI for optional Air print or Secure Mobile Print via VA ITIO approved secured mobile app. The contractor shall maintain all services and provide training on site. and one (1) Multi-Functional Device (MFD) Printer Press for the Media Services Division with heavy color print/color scan, banner printing, collating, binding, folding, creasing, and stapling. MFD a brand name or equivalent to Konica Minolta bizhub C554e MFD. The Media Service MFD shall be a brand name or equivalent to Konica Accurio Press C3080. The brand name or equivalent Toshiba 5015 A/C networked MFP shall be able to print, scan, copy, email, fax, staple, collate, distribute, and finish documents with precision in both color and black & white, with multiple in-line finishing options, large paper feeding options and bookmaker ability. The Period of Performance shall be a base period of 12-months from date of award followed by four (4) 12-month option periods, if exercised. Included with this requirement shall be an Optional Task for up to 10 additional MFD/MFP’s, which may be exercised at the government’s discretion and subject to the availability of funding. The Period of Performance shall be a base period of 12-months from date of award followed by four (4) 12-month option periods, if exercised. Included with this requirement shall be an Optional Task for 10 additional MFD/MFP’s, which may be exercised at the government’s discretion and subject to the availability of funding.

1.0 REQUIREMENTS

1.1 Base Requirement: 20 brand name or equivalent Toshiba e-Studio 5015A/C MFP for a period of 12 months

Table 1.0

HRAOSP Printer Solution

Quantity of one (1) Media Services MFD brand name or equivalent Konica Minolta AccurioPress c3070 MFD, The Media Services MFD shall meet the following minimum requirements.

Table 2.0

Parameter Attribute 508 Compliance MFP/MFD compliance with section 508 of the rehabilitation act of 1973. Section 508 Website

MFD Command Language MFP/MFD commands shall be in English language.

PIV Enabled Configurable to all MFP/MFD capabilities utilizing AD and PKI certificates per VA ITIO and OSP.

Secure Print Capability Offeror shall provide secure, PIV printing for mobile/Air-print, VistA, Apple and Microsoft print jobs

Time to First Page (BW/FC) 4.2 seconds.

Average Monthly Copy Volume 15,000 per month for B/W and 10,000 for color Print Speed 23 PPM minimum.

Print Resolution Must be capable of 1200 x 1200 dpi

Non- interpolated.

Printing 1200 x 1200 x 8 bit (3600 dpi x 1200 dpi) Finishing Finisher capability 2000 sheets minimum; 50 sheet stapling minimum;

2/3-hole punch

Starter Original Equipment Manufacturer (OEM) Toner Cartridge

Quantity: One (1) Set. This includes waste Toner cartridge where required.

Printer Technology Laser or Toner-based LED Maintenance Contractor shall provide on sight maintenance to all provided hardware, firmware and software no less than the next business day of initial service request from VACO along with customer services.

Contractor shall provide OEM parts to include toner, waste toner cartridges, drums, transfer belts, transfer belt cleaners, and all other MFD consumables.

Replacement Parts Contractor shall provide replacement parts within two (2) business days of receipt of initial request.

Scan Characteristics 100 ipm full duplex minimum.

Scanning Speed B&W Scanning Resolution 600 x 600 ppi minimum Scan Area 11”x17" minimum.

FAX Characteristics 33.6kbps

1.2 Optional Task: The Government may require an additional quantity of up to 10 of the Contractors MPS solution for Table 1.0, which shall be the latest model of the MFP that meets or exceeds the below specifications. This Optional Task may be exercised at any time during the Task Orders current period.

1.2.1 The Contractor shall provide devices that are new and actively marketed. The term “new” is defined in FAR 52.211-5. Contractor shall ensure each device has the manufacturer’s name, model number, and machine serial number legibly stamped or affixed to the device in a readily accessible location.

MAINTENANCE:

Contract Service shall include quarterly maintenance and emergency repairs. The contractor shall provide maintenance to ensure all devices meet their minimum requirement for end users. The contractor shall be available to respond (M-F 8:00 AM to 5:00 PM). Contractor shall provide quarterly maintenance, MPS Services, Maintenance of Firmware, Software and emergency repairs. In the event on-site service is required, the Contractor shall schedule and provide on-site support NLT Next Business Day. The POC is the COR Michael Lloyd at michael.lloyd@va.gov.

Contractor shall supply all original equipment manufacturer (OEM) parts, toner, on-site and consumable supplies such as staples, waste toner cartridges, drum, transfer belt cleaners, fuser kits. If those devices determined to be higher use need to be switched out with those devices that are of lower use, the Contractor shall make the switch at no cost to the Government. Contractor will provide updated Certificate of Insurance (COI) upon request within 24 hours by VA appointed personnel for work in secure VA buildings.

Incidental/minor travel from the vendor’s site to the VACO site(s) may be required for this effort, however, the Government does not anticipate this to be exceeding 50-miles, and therefore not reimbursable. In the event travel is required, all travel costs shall be included in the price and will not be paid as a separate cost by the government.

1.2.4 Upon termination of the other HRA MFD/Copier contract(s), the Contractor shall coordinate with the Government POC’s and the incumbent contractor for each of the predecessor leased/procured equipment to coordinate disposal. The Contractor shall remove all devices and associated supplies, upon receipt of the itemized list from the Contractor Document Services POC, from any Government premises within thirty (30) calendar days of predecessor MFD/Copier contract expiration or termination. Upon expiration or termination of the predecessor contract, the hard drive and/or any component containing residual data shall be removed by Contractor and turned over to the Contractor Document Services POC (or its designated assignee).

1.2.5 The Contractor shall comply with the Health Insurance Portability and Accountability Act (HIPAA) when installing devices at Government medical sites.

1.2.6 The Contractor shall establish a single point of contact (POC) and a back-up point of contact to coordinate with the VA all aspects of this proposed contract. The contract shall identify the assigned POC’s name, title, business address, phone number and email address.

2.0 SECTION 508

NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL

ELECTRONIC AND INFORMATION TECHNOLOGY PROCUREMENTS

On August 7, 1998, Section 508 of the Rehabilitation Act of 1973 was amended to require that when Federal departments or agencies develop, procure, maintain, or use Electronic and Information Technology, that they shall ensure it allows Federal employees with disabilities to have access to and use of information and data that is comparable to the access to and use of information and data by other Federal employees. Section 508 required the Architectural and Transportation Barriers Compliance Board (Access Board) to publish standards setting forth a definition of electronic and information technology and the technical and functional criteria for such technology to comply with Section 508. These standards have been developed and published with an effective date of December 21, 2000.

Federal departments and agencies shall develop all Electronic and Information Technology requirements to comply with the standards found in

36 CFR 1194.

2.1. Section 508 – Electronic and Information Technology (EIT) Standards:

The Section 508 standards established by the Architectural and Transportation Barriers Compliance Board (Access Board) are incorporated into, and made part of all VA orders, solicitations and purchase orders developed to procure Electronic and Information Technology (EIT). These standards are found in their entirety at: http://www.section508.gov and http://www.section508.gov/acquisition-regulations. A printed copy of the standards will be supplied upon request.

The Contractor shall comply with the technical standards as marked:

§ 1194.21 Software applications and operating systems

§ 1194.22 Web-based intranet and internet information and applications

§ 1194.23 Telecommunications products

§ 1194.24 Video and multimedia products

§ 1194.25 Self-contained, closed products

§ 1194.26 Desktop and portable computers

§ 1194.31 Functional Performance Criteria

§ 1194.41 Information, Documentation, and Support

2.2. Equivalent Facilitation

Alternatively, offerors may propose products and services that provide equivalent facilitation, pursuant to Section 508, subpart A, §1194.5. Such offerors will be considered to have provided equivalent facilitation when the proposed deliverables result in substantially equivalent or greater access to and use of information for those with disabilities.

2.3. Compatibility with Assistive Technology

The Section 508 standards do not require the installation of specific accessibility-related software or the attachment of an assistive technology device. Section 508 requires that the EIT be compatible with such software and devices so that EIT can be accessible to and usable by individuals using assistive technology, including but not limited to screen readers, screen magnifiers, and speech recognition software.

2.4. Acceptance and Acceptance Testing

Deliverables resulting from this solicitation will be accepted based in part on satisfaction of the identified Section 508 standards’ requirements for accessibility and must include final test results demonstrating Section 508 compliance.

Deliverables should meet applicable accessibility requirements and should not adversely affect accessibility features of existing EIT technologies. The Government reserves the right to independently test for 508 Compliance before delivery. The Contractor shall be able to demonstrate 508 Compliance upon delivery.

Automated test tools and manual techniques are used in the VA Section 508 compliance assessment. Additional information concerning tools and resources can be found at http://www.section508.va.gov/section508/Resources.asp.

3.0 INFORMATION TECHNOLOGY USING ENERGY-EFFICIENT

PRODUCTS

The Contractor shall comply with Sections 524 and Sections 525 of the Energy Independence and Security Act of 2007; Section 104 of the Energy Policy Act of 2005; Executive Order 13514, “Federal Leadership in Environmental, Energy, and Economic Performance,” dated October 5, 2009; Executive Order 13423, “Strengthening Federal Environmental, Energy, and Transportation Management,” dated January 24, 2007;

Executive Order 13221, “Energy-Efficient Standby Power Devices,” dated August 2, 2001; and the Federal Acquisition Regulation (FAR) to provide ENERGY STAR®, FEMP designated, low standby power, and Electronic Product Environmental Assessment Tool (EPEAT) registered products in providing information technology products and/or services.

The Contractor shall ensure that information technology products are procured and/or services are performed with products that meet and/or exceed ENERGY STAR, FEMP designated, low standby power, and EPEAT guidelines. The Contractor shall provide/use products that earn the ENERGY STAR label and meet the ENERGY STAR specifications for energy efficiency. Specifically, the Contractor shall:

1. Provide/use ENERGY STAR products, as specified at www.energystar.gov/products (contains complete product specifications and updated lists of qualifying products).

2. Provide/use the purchasing specifications listed for FEMP designated products at www.femp.energy.gov/procurement. The Contractor shall use the low standby power products specified at http://energy.gov/eere/femp/low-standby-power- products.

3. Provide/use EPEAT registered products as specified at www.epeat.net.

At a minimum, the Contractor shall acquire EPEAT® Bronze registered products. EPEAT registered products are required to meet the technical specifications of ENERGY STAR but are not automatically on the ENERGY STAR qualified product lists. The Contractor shall ensure that applicable products are on both the EPEAT Registry and ENERGY STAR Qualified Product Lists.

4. The Contractor shall use these products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.

The following is a list of information technology products for which ENERGY STAR, FEMP designated, low standby power, and EPEAT registered products are available:

1. Computer Desktops, Laptops, Notebooks, Displays, Monitors, Integrated Desktop Computers, Workstation Desktops, Thin Clients, Disk Drives

2. Imaging Equipment (Printers Copiers, Multi-Function Devices, Scanners, Fax Machines, Digital Duplicators, Mailing Machines)

3. Televisions, Multimedia Projectors

This list is continually evolving, and as a result is not all-inclusive.

SHIPMENT OF HARDWARE OR EQUIPMENT

Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

4.0 SHIPMENT OF HARDWARE OR EQUIPMENT

Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

Ship To and Mark For:

Primary:

Alternate:

Name: Christian V.

Fackrell

Name: Michael Lloyd

Address: 810 Vermont Ave, NW Washington

, DC 20420

Address: 810 Vermont Ave, NW Washington

, DC 20420

Voice: (202) 538-

Voice: 202-461-

Email: Christian.Fa ckrell @va.gov

Email: Michael.Llo yd @va.gov

36C10B24Q0384-Request for Quotation Managed Printer Solution

Ship To and Mark For:

Primary:

Alternate:

Name: Christian V.

Fackrell

Name: Michael Lloyd

Address: 810 Vermont Ave, NW Washington

, DC 20420

Address: 810 Vermont Ave, NW Washington

, DC 20420

Voice: (202) 538-

Voice: 202-461-

Email: Christian.Fa ckrell @va.gov

Email: Michael.Llo yd @va.gov

74.1. Special Shipping Instructions

4.1.1 Prior to shipping, the Contractor shall notify Site POCs, by phone followed by email, of all incoming deliveries including line-by-line details for review of requirements. The Contractor cannot make any changes to the delivery schedule at the request of Site POC.

4.1.2 Contractors must coordinate deliveries with Site POCs before shipment of multi- functional device to ensure sites have adequate storage space.

4.1.3 All shipments, either single or multiple container deliveries, shall bear the VA Purchase Order number on external shipping labels and associated manifests or packing lists. In the case of multiple container deliveries, a statement readable near the VA PO number will indicate total number of containers for the complete shipment (ex. “Package 1 of 2”), clearly readable on manifests and external shipping labels.

Packing Slips/Labels and Lists shall include the following:

Point Of Contact IFCAP PO # (e.g., 166-E11234. The IFCAP PO number is located in block #20 of the SF 1449.)

Project Description: (e.g., Tier I Lifecycle Refresh) Total number of Containers: Package of . (e.g., Package 1 of 3)

INFORMATION SECURITY CONSIDERATIONS:

The Assessment and Authorization (A&A) requirements do not apply and a Security Accreditation Package is not required.

All VA sensitive information shall be protected at all times in accordance with local security field office System Security Plans (SSP’s) and Authority to Operate (ATO)’s for all systems/LANs accessed while performing the tasks detailed in this Product Description.

a. A prohibition on unauthorized disclosure: “Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA.” See VA handbook 6500.6, Appendix C, paragraph 3.a.

b. A requirement for data breach notification: Upon discovery of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access, the contractor/subcontractor shall immediately and simultaneously notify the COR, the designated ISO, and Privacy Officer for the contract. The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. See VA Handbook 6500.6, Appendix C, paragraph 6.a.

c. A requirement to pay liquidated damages in the event of a data breach: “In the event of a data breach or privacy incident involving SPI the contractor processes or maintains under this contract, the contractor shall be liable to VA for liquidated damages for a specified amount per affected individual to cover the cost of providing credit protection services to those individuals.” See VA handbook 6500.6, Appendix C, paragraph 7.a., 7.d.

d. A requirement for annual security/privacy awareness training: “Before being granted access to VA information or information systems, all contractor employees and subcontractor employees requiring such access shall complete on an annual basis either: (i) the VA security/privacy awareness training (contains VA security/privacy requirements) within 1 week of the initiation of the contract, or (ii) security awareness training provided or arranged by the contractor that conforms to VA’s security/privacy requirements as delineated in the hard copy of the VA security awareness training provided to the contractor. If the contractor provides their own training that conforms to VA’s requirements, they will provide the COR or CO, a yearly report (due annually on the date of the contract initiation) stating that all applicable employees involved in the VA’s contract have received their annual security/privacy training that meets VA’s requirements and the total number of employees trained. See VA Handbook 6500.6, Appendix C, paragraph 9.

e. A requirement to sign VA’s Rules of Behavior: “Before being granted access to VA information or information systems, all contractor employees and subcontractor employees requiring such access shall sign on annual basis an acknowledgement that they have read, understand, and agree to abide by VA’s Contractor Rules of Behavior which is attached to this contract.” See VA Handbook 6500.6, Appendix C, paragraph 9, Appendix D. Contractor must also comply and maintain an active PIV Card(s) for Contractor Onboarding and Offboarding Procedures for Contracting Officer Representatives (CORs) (VIEWS 3823162) for background checks and PIV Card activation within 6 weeks of award.

f. Note: If a medical device vendor anticipates that the services under the contract will be performed by 10 or more individuals, the Contractor Rules of Behavior may be signed by the vendor’s designated representative. The contract must reflect by signing the Rules of Behavior on behalf of the vendor that the designated representative agrees to ensure that all such individuals review and understand the Contractor Rules of Behavior when accessing VA’s information and information systems.

POINT(S) OF CONTACT:

Contracting Officer’s Representative Name: Christian V.

Fackrell Address: 810 Vermont

Avenue, NW Washington, DC 20420

Voice: 202-538-1581 Email: Christian.Fackrel l@va.gov

Contracting Officer Name: Matthew Newell Address: 23 Christopher

Way Eatontown, NJ 07724

Voice: 201-443-7021 Email: Matthew.Newell

@va.gov

Contracting Specialist Name: Dominic Tanglao Address: 23 Christopher

Way Eatontown, NJ 07724

Voice: 848-377-5213 Email: Dominic.Tanglao

@va.gov

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far https://www.va.gov/oal/library/vaar/

(End of Clause)

FAR

Number

Title Date

52.204-4 [Reserved] MAY 2024

52.204-9 PERSONAL IDENTITY OF CONTRACTOR

PERSONNEL

JAN 2011

52.204-13 SYSTEM FOR AWARD MANAGEMENT

MAINTENANCE

OCT 2018

52.212-4 CONTRACT TERMS AND CONDITIONS-

COMMERCIAL ITEMS

NOV 2021

52.227-1 AUTHORIZATION AND CONSENT JUN 2020

52.227-2 NOTICE AND ASSISTANCE REGARDING PATENT

AND COPYRIGHT INFRINGEMENT

JUN 2020

52.228-5 INSURANCE-WORK ON A GOVERNMENT

INSTALLATION

JAN 1997

52.232-40 PROVIDING ACCELERATED PAYMENTS TO SMALL

BUSINESS SUBCONTRACTORS

MAR 2023

52.237-2 PROTECTION OF GOVERNMENT BUILDINGS,

EQUIPMENT AND VEGETATION

OCT 2018

52.242-13 BANKRUPTCY JUL 1995

C.2 52.204-21 BASIC SAFEGUARDING OF COVERED CONTRACTOR INFORMATION

SYSTEMS (NOV 2021)

(a) Definitions. As used in this clause— Covered contractor information system means an information system that is owned or operated by a contractor that processes, stores, or transmits Federal contract information.

Federal contract information means information, not intended for public release, that is provided by or generated for the Government under a contract to develop or deliver a product or service to the Government, but not including information provided by the Government to the public (such as on public Web sites) or simple transactional information, such as necessary to process payments.

Information means any communication or representation of knowledge such as facts, data, or opinions, in any medium or form, including textual, numerical, graphic, cartographic, narrative, or audiovisual (Committee on National Security Systems Instruction (CNSSI) 4009).

Information system means a discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information (44 U.S.C. 3502).

Safeguarding means measures or controls that are prescribed to protect information systems.

(b) Safeguarding requirements and procedures. (1) The Contractor shall apply the following basic safeguarding requirements and procedures to protect covered contractor information systems.

Requirements and procedures for basic safeguarding of covered contractor information systems shall include, at a minimum, the following security controls:

(i) Limit information system access to authorized users, processes acting on behalf of authorized users, or devices (including other information systems).

(ii) Limit information system access to the types of transactions and functions that authorized users are permitted to execute.

(iii) Verify and control/limit connections to and use of external information systems.

(iv) Control information posted or processed on publicly accessible information systems.

(v) Identify information system users, processes acting on behalf of users, or devices.

(vi) Authenticate (or verify) the identities of those users, processes, or devices, as a prerequisite to allowing access to organizational information systems.

(vii) Sanitize or destroy information system media containing Federal Contract Information before disposal or release for reuse.

(viii) Limit physical access to organizational information systems, equipment, and the respective operating environments to authorized individuals.

(ix) Escort visitors and monitor visitor activity; maintain audit logs of physical access; and control and manage physical access devices.

(x) Monitor, control, and protect organizational communications (i.e., information transmitted or received by organizational information systems) at the external boundaries and key internal boundaries of the information systems.

(xi) Implement subnetworks for publicly accessible system components that are physically or logically separated from internal networks.

(xii) Identify, report, and correct information and information system flaws in a timely manner.

(xiii) Provide protection from malicious code at appropriate locations within organizational information systems.

(xiv) Update malicious code protection mechanisms when new releases are available.

(xv) Perform periodic scans of the information system and real-time scans of files from external sources as files are downloaded, opened, or executed.

(2) Other requirements. This clause does not relieve the Contractor of any other specific safeguarding requirements specified by Federal agencies and departments relating to covered contractor information systems generally or other Federal safeguarding requirements for controlled unclassified information (CUI) as established by Executive Order 13556.

(c) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (c), in subcontracts under this contract (including subcontracts for the acquisition of commercial products or commercial services, other than commercially available off-the-shelf items), in which the subcontractor may have Federal contract information residing in or transiting through its information system.

C.3 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES

OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (JUN

2023)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing

Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204–23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (NOV 2021) (Section 1634 of Pub. L. 115– 91).

(3) 52.204–25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115–232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232–40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) (31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

[] (1) 52.203–6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (NOV 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

[] (2) 52.203–13, Contractor Code of Business Ethics and Conduct (NOV 2021) (41 U.S.C. 3509).

[] (3) 52.203–15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

[X] (4) 52.204–10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109–282) (31 U.S.C. 6101 note).

[] (5) [Reserved] [X] (6) 52.204–14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[] (7) 52.204–15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[X] (8)…