Motorola SOW.pdf

[Plans and Programs] [633d Security Forces Squadron]

STATEMENT OF WORK (SOW)

Dispatch Console and Deskset System

1. Task Order Title Intelligent Dispatch and Remote Communication Systems

2. Introduction The 633d Security Forces Squadron seeks to enhance its dispatch and communications systems housed within the Base Defense Operations Center (BDOC). To achieve this objective, we are actively exploring engagement with a reputable commercial provider capable of delivering cutting-edge secure communications solutions. Our requirements include seamless

IP-based connectivity, a flexible architecture featuring scalable components, and centralized console management functionalities.

The forthcoming intelligent telephone and dispatch console systems are designed to meet stringent industry performance standards. They will incorporate essential redundancy and contingency features tailored to fulfill the specific operational requirements of the 633d Security

Forces Squadron. Additionally, these systems will introduce state-of-the-art technological advancements aimed at enhancing user experience and mitigating service interruptions to the greatest extent possible.

This Statement of Work (SOW) issued by 633d Security Forces Squadron describes the goals expected to be achieved regarding the capability to operate efficiently as an emergency dispatch center.

3. Background In August 2023, the 633 SFS relocated its primary Base Defense Operations Center. During the move it was identified that the dispatch console and radio systems were out of date and inefficient for daily operations.

4. Objectives The objective of this SOW is to acquire the intelligent dispatch console and communication solution for the Base Defense Operations Center (BDOC) in F. 775.

5. Specific Requirements

5.1. Task Description

5.1.1. Task 1 – Install Dispatch Console

• Prior to installation, contractor will conduct a baseline test of all equipment and make note of any errors or issues that might exist with the existing system equipment.

• Install two (2) MCC 7500E Console Operator dispatch positions with all associated equipment (USB microphone, USB headset, USB footswitch, Command Central HUB

Client PC, Cryptr Encryption Device, 22” Non-Touch Screen Monitor, two (2) Desktop

Speakers, two (2) Headset Jacks, and Telephone Headset Interface Port).

• Include trucking operation, AES encryption, Over the Ethernet Keying (OTEK) and

Instant Recall Recorder (IRR).

5.1.2. Task 2 – Install MCD 5000 Deskset

• Provide/install two (2) MCD 5000 Desksets.

• Provide new consolette antenna system.

• Connect each Deskset to existing two (2) LMR radio consolettes.

5.1.3. Task 3 – Additional Tasks

• Provide/install TAA compliant site router and LAN switch, 7.5 foot equipment rack, and power distribution unit with 12 breakers.

• Provide 160 Radio Resource License, Air Combat Command Enterprise System

(ASTRO) System Release, and MCC 7500 Console Licenses.

• Set system levels, optimize, and perform in-field acceptance testing with end-user.

• Coordinate activities of all subcontractors

• Provide training on new system

• One-Year Standard Commercial Warranty (Parts and Labor) on above work scope.