MFSC-FMF Multiple Award Contract Overview DRAFT Master PWS_Task._LOGCOM.pdf

United States Marine Corps Logistics Command Multiple Award Indefinite Delivery Indefinite Quantity Contract

Marine Force Sustainment Command and Fleet Marine Force Logistics Services Support Performance Work Statement

Attachment-1

UNITED STATES MARINE CORPS LOGISTICS COMMAND MULTIPLE AWARD

INDEFINITE DELIVERY INDEFINITE QUANTITY CONTRACT

MARINE FORCE SUSTAINMENT COMMAND AND FLEET MARINE FORCE

LOGISTICS SERVICES SUPPORT

The purpose of this mission is to deliver transformative logistics solutions that directly enhance operational readiness and resource efficiency. Solutions may be integrated with existing business process management or implemented independently according to each task order. Examples of solutions and tools and/or business process enhancements may include, but are not limited to:

• Optimized Equipment Lifecycle Management: Implement a robust and transparent system for managing the entire lifecycle of Class II, VII, IX, and VIII equipment, from initial receipt through storage, maintenance, and eventual disposal, ensuring accurate inventory levels, minimized waste, and extended equipment lifespan.

• Streamlined Logistics Processes: Developing and deploying cutting-edge technology solutions and tools that automate and streamline key logistics processes, such as warehouse management, order fulfillment, and distribution, resulting in faster turnaround times, reduced errors, and lower operational costs.

• Enhanced Supply Chain Visibility: Providing real-time visibility into the location and status of all equipment assets across the entire supply chain, enabling proactive identification of potential disruptions, improved resource allocation, and faster response times to urgent needs.

• Rapid Deployment Capabilities: Establishing distribution management capabilities in strategic logistics. The support consists of but not limited to: Integrated Logistical Support, Program Management, Distribution Management, Metrics and Analysis, Supply Chain Advocacy, and the preparation for transportation of Marine Corps Equipment (ME) and other supplies and material.

DISTRIBUTION: DoW COMMUNITY ONLY

• Scalable and Interoperable Infrastructure: Designing and implementing a scalable and interoperable infrastructure that can seamlessly integrate with existing Government systems and adapt to changing demands, ensuring long-term sustainability, minimizing integration costs, and maximizing return on investment.

• Data-Driven Decision Making: Providing accurate and timely data insights to support informed decision-making related to equipment procurement, inventory management, and distribution, enabling the Government to optimize resource allocation and improve overall logistics performance.

• Improved Readiness Rates: Providing logistics solutions will directly result in verifiable increases in equipment readiness rates, ensuring that personnel have the equipment they need, when and where they need it, to successfully execute their missions. This will be achieved through efficient processing and accountability.

General requirements are identified below. Detailed requirements will be provided at the task order level.

The scope of this requirement focuses on optimizing the logistics support and management of logistics workflows to support a range of strategic, mission-critical goals within the United States Marine Corps. Specifically, requirements involve supporting the Government’s full life cycle of logistics operational requirements to include the receipt, store and issuance of combat ready capability sets in order to sustain the expeditionary force in readiness, implementing standardized procedures, deployment, implementation, support, and ongoing process improvement.

Requirements also include the full spectrum of Business Process Management (BPM) for a range of operations, to include project planning; process analysis and data gathering; mapping;

design/development; implementation; and monitoring and control.

This specification establishes the Marines Logistical Support for the MAC Indefinite Delivery Indefinite Quantity (IDIQ) contract including but not limited to the following PWS sections:

Table of Contents

Section 1 Storage Command Class II Solutions (SC2) Section 2 Storage Command Class VII Solutions (SC7) Section 3 Storage Command Business Solutions (SCS) Section 4 Distribution Management Support Services (DMSS) Section 5 Coordinated SECREP Management & Strategic Logistics (CSM) Section 6 Initial Issue and Provisioning (IIP)-TASK Section 7 Non-Destructive Testing and Evaluation Armor Inspection System (NDTE-AIS)-

TASK

Section 8 Material Management Operations Group (M2OG)-TASK Section 9 Care of Supply in Storage (COSIS)-TASK Section 10 TBD Section 11 TBD Section 12 TBD Section 13 TBD

PERFORMANCE WORK STATEMENT

STORAGE COMMAND CLASS II SOLUTIONS (SC2)

SECTION 1

General information

1.0 General Information

This is a performance work statement for a non-personal services contract to provide Management and Operations Services for USMC CSP. The purpose of this contract is to provide for the Management and Operational Services for the Marine Corps’ CSP worldwide network facilities and to maintain total asset visibility. Current CSP mission support is provided utilizing GOCO facilities and GOCO-IT systems (i.e., Defense Property Accountability System Warehouse Module (DPAS-WM), Marine Forces Special Operations Command (MARFORSOC) Special Operations Forces Sustainment, Asset Visibility and Information Exchange (SSAVIE), and Global Combat Support System – Marine Corps (GCSS-MC)). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Subcontract service providers shall be accountable solely to the contractor who, in turn, is responsible to the Government.

1.1 Mission

The mission of the CSP is to provide USMC personnel and authorized customers with exceptional service through facilities from which to efficiently acquire and/or turn in clean and serviceable items of Individual Combat Clothing and Equipment (ICCE), Special Training Allowance Pool (STAP), Chemical, Biological, Radiological, and Nuclear Defense (CBRN-D) equipment, Soft-Walled Shelters and Camouflage Netting (SWS & CN), and Non-Destructive Testing and Evaluation Armor Inspection System (NDTE-AIS). The Contractor services include, but are not limited to item management, accountability, Total Asset Visibility (TAV), warehousing, laundry, repair, inventory management and total lifecycle management of equipment. Additionally, the CSP maintains the capability to store and manage Class VIII equipment in support of the Bureau of Medicine and Surgery (BUMED)

1.2 Background

The clothing and equipment that CSP customers utilize originate from Individual Issue Facilities (IIF) and Unit Issue Facilities (UIF), presently operating with approximately 21 geographic locations worldwide (Attachments 1A and 1B). The CSP is successfully supporting the USMC with the following: Individual Combat Clothing and Equipment (ICCE), Special Training Allowance Pool (STAP), Chemical, Biological, Radiological, and Nuclear Defense (CBRN-D) equipment, Soft-Walled Shelters and Camouflage Netting (SWS & CN), and Non-Destructive Testing and Evaluation Armor Inspection System (NDTE-AIS).

The primary stakeholders of the CSP include, but are not limited to, the Fleet Marine Forces (FMFs), Training and Education Command (TECOM), Marine Corps Systems Command (MARCORSYSCOM), Marine Corps Logistics Command (MCLC), MARFORRES, MARFORSOC, Marine Corps Installations West (MCIWEST), MARFOREUR/AF, Bureau of Medicine and Surgery (BUMED), School of Infantry – West (SOI -W), Weapons Field Training Battalion (WFTBN), and MARFORCOM. Stakeholders provide funding or equipment for sustainment support.

1.3 Scope

The Contractor shall provide logistics services to manage, support, and operate the USMC CSP network. Contractor efforts shall include overall coordination, streamlining, and supervision of operations within the IIF and UIF to include ICCE, CBRN-D equipment, medical, supplies, STAP, and SWS & CN. The NDTE-AIS operation (inventory, scanning, maintenance, and repair) shall be under the cognizance of the Technical Service Contract. However, the inventory (armor plates) shall be under the cognizance of this contract. The Contractor shall provide these services to the FMFs, Sailors, and other authorized personnel. Other authorized personnel may include Government civilian employees, Contractor personnel, Individual Augmenters (IAs), and Individual Ready Reserves which will be referred to as authorized personnel henceforth. The Contractor shall serve all authorized personnel in a professional, courteous, and timely manner.

This support also provides an on-site capability that supports and coordinates the School of Infantry – West (SOI -W), Weapons Field Training Battalion (WFTBN), MARFOREUR/AF, and BUMED.

The scope of this PWS is integrated and performance-based logistics services. An integral part of this PWS is to ensure that the inventory for the IIF and UIF is ready in accordance with (IAW) Audit Readiness requirements per MCO 4400.201 (Attachment 2). Mission Essential Contractor Services that are required to continue in times of crises are identified in Attachment 3.

1.3.1 Supporting Attachments

The supporting attachments provide data and amplification to support the scope and requirements of this PWS. These attachments are essential to the management and operation of this requirement. These documents may be changed or updated as necessary by the Contracting Officer (KO).

SECTION 2

GENERAL

INFORMATION

2.0 General

The CSP is centrally managed at the enterprise level by the CSP Program Management Office (PMO) under MFSC and supported by the Government KO. Both the KO and the CSP PMO fall under the MCLC organizational structure and are located at the Marine Corps Logistics Base

(MCLB), Albany, GA. Also located at the CSP PMO, as part of the MFSC S3, are the CSP Director, Deputy Director, Operations Officer, and COR. MCLC has Government representatives as part of the CSP PMO operating as Logistics Management Specialists (LMS)/ACOR located regionally as follows: East Coast (Camp Lejeune, NC), West Coast (Camp Pendleton, CA and Kaneohe Bay, HI) and Okinawa (Japan). There are also local Government representatives at MARFORSOC at (East) Camp Lejeune, NC, and (West) Camp Pendleton, CA, School of Infantry – West and Weapons Field Training Battalion located in Camp Pendleton, California, MARFOREUR/AF and BUMED. The CSP management support and facilities operations encompass the IIF and UIF. The IIF and UIF operations consist of distribution, recovery, warehousing, organizational maintenance, asset and inventory management including visibility, accountability, replenishment and replacement, disposal, laundry and repair, and shelf-life management.

The Contractor shall provide qualified personnel, equipment, supplies, regional transportation, tools, material handling equipment (MHE), materials, supervision, training, integrated logistics support, technical and analytical support, and supply chain and program management necessary to perform management and operations services for the CSP as defined in this PWS, with the exception of those items specified as Government Furnished Property (GFP).

The Contractor shall provide mission essential services as identified in Attachment 3, and as prescribed in this PWS, to deliver commodities to the CSP customers, utilizing the guidelines specified herein.

2.1 Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the COR and/or KO immediately.

2.2 Business Relations

The Contractor shall provide the following for all personnel: personal protective equipment (PPE), supplies, regional transportation, tools, material handling equipment, supervision, training, information support, integrated logistical support, technical and analytical support, and supply chain management necessary to perform management and operations services for the CSP as defined in this PWS, with the exception of those items specified as GFP.

The Contractor shall support and work in partnership with the government Regional LMS to manage the CSP to ensure operational readiness is maintained at each location, ensuring sufficient quantities of stored, clean, serviceable CSP equipment are available for issue to meet CSP requirements. Information concerning facilities and workstation locations may be found in Attachments 1A and 1B. Workload estimates and processing times may be found in Attachments 4 and Attachment 5 respectively.

The Contractor’s Program Manager (PM) shall be the point of contact on all contract performance issues and shall have the full authority and responsibility to ensure that the

Contractor meets contract performance requirements IAW the PWS. The PM position shall never be vacant during the period of performance of this contract. The Contractor must have a PM at the Post Award Conference to facilitate the phase-in period. The PM shall be considered part of the phase-in period and funded through the Phase-In CLIN until Day 1 Ready when the remaining CLINs are activated.

2.2.1 Contractor Personnel

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall match personnel skills to the work or task to maximize resource utilization. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract as defined in this PWS and supporting attachments. Contractor personnel shall be professional in their attitudes, their behavior, and their language. Being offensive toward customers or other individuals based on race, color, religion, sex, national origin, age, disability, genetic information, retaliation, or any other reason will not be tolerated.

All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to the general public are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. All Contractor personnel shall wear badges identifying themselves with their full name and the Primary Contractor Company while performing under this contract. All Contractor personnel that do not receive a Common Access Card (CAC), or similar card issued by the Government with a photo, must obtain a photo ID/Badge from their Contractor. ID/CAC shall be displayed using lanyards or other suitable means of displaying ID/CAC. This shall be at no cost to the Government.

All vehicle operators and passengers of Contractor and privately owned vehicles are required to wear seatbelts while their vehicle is in operation on government installations and/or performing work under this contract. The Contractor is required to maintain the proper insurance as required by the installation Base, Post, or Station Commander.

2.2.1.1 Dress Code

The Contractor shall develop, establish and enforce employee dress code standards that conforms to employee safety IAW OSHA’s warehouse environment rules. The Contractor shall provide written dress code guidance for their employees to the Government 30 calendar days prior to Day 1 Ready. Clearly identifiable company shirt/pants with company emblem/logo may be worn at the discretion of the primary Contactor. Only the primary Contractor emblem/logo shirts/pants are allowed. No subcontractor clothing shall be allowed at any site. No headgear may be worn with the exception of PPE such as hard hats, or as necessary in adverse weather conditions.

Clothing, shoes, and PPE are not reimbursable by the government. The Contractor shall be responsible and liable for the enforcement of these standards.

2.3 Contract Management and Administration

2.3.1 Contract Management Responsibilities Management

MARFORs and TECOM – These entities provide funding for sustainment to replenish stock. The funds are provided to the CSP PMO. An approved buy list is also provided by the Marine

Expeditionary Forces (MEF) to the CSP PMO.

CSP PMO – Located in Albany, GA, at the Marine Corps Logistics Base, Marine Force Storage Command (MFSC) the PMO is the headquarters of the CSP. The CSP PMO is the focal point for all CSP equipment-related functions, including the CSP contract management, requisitioning, and management reporting across the CSP Enterprise. The contract is managed in a close, coordinated effort between the KO and the COR. The CSP PMO consists of the Director, Deputy Director, Operations Officer, Business Manager, GOCO-IT Manager, the Program Managers and the CORs for the Operations Contract and the Technical Services Contract.

Director CSP – Overall accountability and responsibility of the CSP.

Deputy Director – Assists the Director in the management of the CSP.

Operations Officer – Manages all Operations of the CSP in all regions. Responsible for the processes and tasks detailed throughout this PWS to include operations in the IIFs and the UIFs.

Supervises all field LMS. Responsible for all inventories within the CSP.

Inventory Manager – Manages all Inventory Operations of the CSP in all regions. Provide the following for all personnel: supervision, training, information support, integrated logistical support, technical and analytical support, and supply chain management necessary to perform management and operations services for the CSP, as defined in this PWS.

Funds Manager (MFSC S8)– Manages all funds provided to the CSP, approves all purchases, certifies all invoices for payment, responsible for all financial audits (does not include inventory), develops all spending plans, Program Objective Memorandums (POMs), and future requirements.

GOCO-IT Manager (LOGCOM G4/MFSC S6) – Responsible for daily operation of DPAS-WM and the supporting equipment. Also responsible for all upgrades, fixes and repairs to the GOCO- IT system. Responsible for DPAS-WM access, reports, processes and procedures.

Field LMS – The Field LMS consists of Regional LMS’ and supporting LMS’. These are government personnel that are positioned in each MEF region (East, West, and Pacific). The field LMS are responsible for the daily operations in their specific area of responsibility (AOR).

They are the first line government authorities authorized to approve most “government personnel only” transactions and documents, assign tasks within the scope of the PWS, interact with MEF leadership, and have control of their facilities within their AOR. The LMSs have Accountable Property Officer (APO) authority.

Technical Services Contract – Provides Quality Assurance, performs non-destructive testing and evaluation (NDTE) on armor plates, performs government directed updates on DPAS-WM records, provides CSP PMO technical support (administrative, technical financial, and business assistance).

2.3.2 Contract Administration

2.3.2.1. Contracting Officer and Contracting Officer Representatives (COR)

The Contracting Officer (KO) has overall cognizance and authority of this contract. Only the KO may make changes to the terms and conditions of this contract, through modifications (bilateral or unilateral) or termination.

The COR monitors all technical aspects of the contract and assists the KO in providing technical direction to the Contractor as long as that direction is within the scope of the contract and does not constitute a change. The KO will appoint the COR in a separate letter and set forth in detail the full extent of the CORs responsibilities, authority, and limitations. A copy of the appointment letter will be provided to the Contractor.

2.3.2.2 Assistant Contracting Officer Representatives (ACOR)

The ACOR monitors all technical aspects of the contract and assists the COR in providing technical direction to the Contractor as long as that direction is within the scope of the contract and does not constitute a change. The KO will appoint the ACOR in a separate letter and set forth in detail the full extent of the ACORs responsibilities, authority, and limitations. A copy of the appointment letter will be provided to the Contractor. The ACOR is never authorized to change any of the terms and conditions of the contract or resulting orders. At least one ACOR shall be located in each region: West Coast (I MEF), East Coast (II MEF), and Japan (III MEF).

2.3.3 Post Award Conference

The Contractor shall attend the Post Award Conference convened by the Contracting Activity or Contract Administration Office, in accordance with Federal Acquisition Regulation Subpart

42.5. The Post Award Conference will be included in the scope and FFP of the Phase-In CLIN, inclusive of travel associated with the requirements of this section. The KO and CSP PMO/COR will also provide a written brief (e.g., PowerPoint based presentations) addressing the turnover.

The Post Award Conference will be held at MCLC in Albany, GA during the phase-in period.

Travel associated with the Post Award Conference shall be funded through the Phase-In CLIN.

The Post Award Conference is tentatively scheduled for 29-31 January 2024 in Albany, GA.

2.3.4 Quarterly Program Management Review Meetings

The Contractor and the Government shall conduct Quarterly Program Management Reviews (QPMR) with CSP PMO at a Government approved facility. The first QPMR will occur in January 2024 coordinated with the CSP PM and the COR with subsequent meetings occurring in 90 day intervals. Participants shall include at a minimum, the Director of CSP or Deputy Director, supporting Branch Heads, and the Contractor PM. The Contractor will provide the planned personnel attending the review meeting and briefing slides in PowerPoint format, five

(5) calendar days prior to the review meeting. The Contractor and Government shall prepare agendas and provide minutes and reports following each QPMR. The primary agenda items for the QPMR will be based on the Performance Requirements Summary (PRS)/Quality Assurance Surveillance Plan (QASP). At a minimum, the Contractor and the Government shall address the following at each QPMR:

• Contractor performance against the contract requirements;

o Significant achievements during the quarter o Significant problems during the quarter o Auditability/accountability status

• Quality Control Plan and Continuous Process Improvement Metrics;

• Laundry;

• DPAS-WM;

o Inventory results: status; concerns (Contractor & Government) o Key Supporting Documents o Divestment/Disposal

• Risk Management – Identify risks, current risk rating, mitigation strategy and actions taken;

• Actions Items;

o Actions closed, opened, or new actions during the quarter (ID#, Action, Responsible Party, Status)

• Payment/funding issues;

o Mission support costs o Overtime, surge

• Other Issues/concerns.

The Customer Service Standards shall be considered part of the Quality Control Plan (QCP) after Day 1 Ready and shall be subsequently reviewed as part of the QPMR.

2.3.5 Mission Support

Mission Support (MS) is the ability to continue to achieve CSP goals and objectives despite potential outside factors that could affect the CSP mission. Factors such as global threat, technology insertion and implementation, supplier capability, design failures, base-tenant support, and evolving Marine Corps requirements can have a dramatic impact on the CSP enterprise and cannot always be anticipated.

MS tasks shall include, but are not limited to: surge, upgrades, changes or modifications to CSP-managed assets, emergency asset recalls, building/facility emergencies, racking, GFP repairs, laundry outsourcing, building moves, additional support locations, issues applicable to safety and security, after hour operations, unanticipated overtime associated with MS tasks, other tasks outside of normal operations, and other tasks identified in the supporting subparagraphs. These activities may include additional labor and materials to support tasks such as tent repair and reassembly, additional labor that may be required to implement new products/material (e.g., new/updated helmets, PPE, etc.). The Contractor shall ensure operations are not impacted during increased operational periods such as peak or surge.

The MS CLIN will receive partial funding upon award and is not to exceed 20% of the total contract value per period of performance. The MS CLIN will be used to pay for reimbursable support. These tasks are supported through the Requests for Reimbursable Goods or Services (RGS) process (Attachment 6). When the contractor discovers that MS is required, the contractor shall submit to the Regional LMS an RGS (Attachment 6) with supporting documentation (other than certified cost or pricing data) to allow the Government to determine whether the time and material prices are fair and reasonable. Regardless of dollar value, the Contractor supporting documentation shall consist of three competitively obtained quotes from different contractors, or a statement of the reason competitive quotes were not obtained (i.e.

labor included on the Pricing Workbook, Attachment 7) and how the quoted price is determined to be fair and reasonable IAW FAR 15.404-1(b). All reimbursable expenses require supporting documentation for Wide Area Workflow (WAWF) invoicing (e.g., receipts, approved RGS, email documentation, manifests, etc.). Invoices without the required approved RGS may be treated as an unauthorized commitment and processed IAW Government regulations.

The Contractor shall be responsible for all MS (e.g., projects, repairs, and purchases). All material, repair parts, or capitalization items purchased utilizing mission support funds are the property of the Government. All mission support shall be itemized and reported monthly to the CSP PMO Business Manager for data collection.

2.3.5.1 Administrative Supplies

Administrative supplies (consumables) in support of daily operations at locations listed in Attachments 1A and 1B (e.g., pens, paper, staples) shall be supplied by the Government. These items shall remain the property of the Government until exhausted.

2.3.5.2 Capitalization

Capitalization includes additional facility set-up and other unexpected associated costs (e.g., storage racks, equipment repairs/replacement, moves to new facilities, etc.) not provided by the Government at the time of award. The Contractor shall ensure equipment is 100% operational and shall repair or replace it as required when directed by the government LMS. This includes items such as sewing machines, washers and dryers that are beyond economical repair. The Contractor shall coordinate with the COR/ACOR to determine the level of repair or replacement of equipment. Capitalization is reimbursable under the MS CLIN. NDTE-AIS machine repair is the responsibility of the Technical Service Contractor.

2.3.5.3 Repair Parts

MS also covers the cost of parts and materials purchased to repair program managed items within these commodities: CBRN-D, ICCE, STAP, and SWS&CN, and supporting GFP. Repair parts are reimbursable under the MS CLIN. The Contractor shall coordinate with the regional LMS to determine the level of repair or replacement required.

2.3.5.4 Material Shipping Costs

The Government Distribution Management Office (DMO) shall be utilized to the maximum extent possible for all inter-region shipping. All other shipping methods require written Government approval and/or an RGS. Authorized, government approved, government directed shipping is reimbursable under the MS CLIN.

2.3.5.5 Mission Support Equipment/Material

For all material or services purchased for the Government by the Contractor, the following statement will be annotated on all service/repair request documentation. "All items, equipment, and/or material purchased in direct support of operations, not operationally consumed during the performance of this contract, is/are the property of the Government” (e.g., washers, dryers, sewing machines, etc.).

2.3.5.6 After-Hours Operations (AHO) and Overtime Procedures (OT)

The Contractor shall be responsible for managing its workforce to minimize the need of AHO or OT. Normal work requirements under this PWS shall not require AHO or OT to complete

(Attachments 1A & 1B). However, at times, mission requirements may require AHO and OT.

AHO and OT includes any instance where the Government requires the CSP facilities to be opened at times other than the established operating hours, and may include a building emergency, unscheduled issue or recovery operations, GOCO-IT updates, and/or facilities maintenance.

These are authorized reimbursable expenses if the Government directs the need for AHO or OT and it results in overtime under the MS CLIN. Authorized AHO and OT requires an RGS (Attachment 6). The Contractor shall not use AHO or OT as a source to catch up on work due to their inability to properly staff for daily tasks. Unauthorized AHO or OT will not be reimbursed by the Government.

2.3.5.7 Surge

The CSP may enter into a MS requirement that may exceed the current support capacity of the Contractor (e.g., excessive: issues and returns, Individual First-Aid Kit (IFAK) assembly, new equipment assembly, tent Limited Technical Inspection (LTI), tent repair or reassembly, helmet assembly, etc.). The Contractor must be able to support surge without affecting normal CSP operations. Although there are small surge requirements (additional personnel for IIF/UIF issue/return support) throughout the year, the CSP experiences a major surge in operations due to USMC support requirements (e.g., training, exercises, etc.) each year beginning in April.

Surge resulting in AHO and OT, or temporary labor, will be reimbursed under the MS CLIN.

2.3.5.8 Operations and Administration

Administrative supplies, operational materials and supplies, tools, and equipment not covered in paragraph 2.3.5.1 (e.g., tape, boxes, string, rope, lubricants, shrink-wrap, printer cartridges etc.)

in support of GOCO-IT and CSP operations are provided by the Government either directly through CSP PMO or as a reimbursable expense under the MS CLIN.

2.3.5.9 Contractor Furnished Items and Responsibilities

Consumables other than normal supplies (see paragraph 2.3.5.1) are the responsibility of the Contractor. This includes any equipment provided by the Contractor to conduct operations not authorized by the Government as a reimbursable expense. CSP PMO determines authorized/unauthorized consumables.

Material or equipment brought in by the Contractor for use of CSP operations not specifically directed by the Government shall be at the Contractor’s expense. This includes any installation or removal of this equipment. Additionally, no material or equipment other than those specifically directed by the Regional LMS or CSP PMO may be utilized without the Government’s approval. No Contractor equipment may be installed without government approval.

2.3.6 Travel/Temporary Duty (TDY)

Travel to other Government facilities (CONUS and OCONUS) or other Contractor facilities may be required and will be specified in the PWS. All government directed travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the Government (subject to local policy procedures), and is executed on a strictly cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR

31.2. All Contractor travel, Government directed or Contractor directed, requires COR notification. Travel Costs are subject to local policy and procedures and the Joint Travel Regulations. All travel shall be submitted to the CSP PMO and COR at least 10 calendar days in advance of travel date and approved by the CSP PMO Funds Manager and the KO via the RGS process. Passport and visa fees/costs and immunizations requirements are not a reimbursable expense. Wages of personnel will not be paid when traveling, including outside of normal business hours. Travel is bulk funded as a reimbursable CLIN except during the phase-in period.

2.4 Personnel Administration

2.4.1 Security Clearance Requirements

The Contractor shall manage and ensure that all personnel are properly cleared to access designated military installation(s)/ worksite(s). Required security clearances and Common Access Cards (CAC) shall be at no direct expense to the Government. The CSP Contractor PM, Regional PMs (East/West), and certain Site Managers (see paragraph 2.5.1) shall be required to have Secret clearances. Contractor personnel shall maintain the minimum required level of security for the life of the contract. Monthly by the 5th calendar day, the Contractor will submit a Security Clearance Report. The security requirements are IAW DD Form 254, Department of Defense Contract Security Classification Specification (Attachment 8). Neither the Contractor nor any of its employees shall disclose, or cause to be disclosed, any information concerning operations (e.g., deployment dates, times, numbers of personnel) which could result in, or increase the likelihood of, a breach of the activity's security or interruption of continuity of operations. All Contractor personnel having access to MARFORSOC facilities are required to have a Secret clearance and maintain security requirements per MARFORSOC policy. All Contractor personnel requiring a SECRET clearance are required to be U.S. citizens. Personnel requiring a Secret clearance to access MARFORSOC facilities must also sign and provide a copy of Standard Form (SF) 312, Classified Information Nondisclosure Agreement to the COR.

Contractors with access to Personal Identification Information (PII) may be required to have a Secret Clearance (SECNAV M-5510.30).

2.4.2 Identification of Contractor Produced Documents

All contract personnel shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Additionally, all Contractors with Government issued dot mil email shall incorporate the following legal disclaimer into their email correspondence.

DISCLAIMER:

I am a contract employee of (Company name). The information in this email is for official use only and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copy, distribution or any action taken or omitted to be taken in reliance on it, is prohibited.

2.4.3 Common Access Card (CAC)

The Contractor shall meet the requirements and comply with DoDI 5200.46, DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card. The work performed under this contract shall require Contractor employees to have a CAC in order to gain access to military installations and the DoD computer system. At a minimum, these employees will be required to have a favorable background check prior to obtaining a Government Identification Card and a dot mil account. The Contractor is responsible for the correct and timely submission of all documents necessary for CAC attainment. The Contractor’s management of their employees CAC process shall be at no expense to the Government. Processes for individual CACs may differ slightly from one military installation to another. However, the general guidance for obtaining the Contractors CAC is provided by CSP PMO. A minimum of 30 calendar days should be factored into personnel timelines when acquiring a CAC. This is not a reimbursable expense. The CAC process is managed through the COR.

The work performed under this contract will require contractor employees to have access to a Department of Defense (DoD) computer system. In order to gain access, contractor personnel will be required to complete a background check through the Provost Marshall’s Office at the military installation where work will be performed. The Provost Marshall’s Office will send an email to the appropriate designated Trusted Agent (TA). The TA will provide the contractor with a DD 1172 “Application for Uniformed Services Identification Card DEERS Enrollment.” Once the form is completed and approved, the TA will enter the information into the Contractor Verification System (CVS). The CVS will create a profile for the contractor employee. Once the profile is created, the CVS will send an email to the contractor employee with a link, which will provide a temporary username and password to enter the DoD computer system. Once the background check is completed, Provost Marshall’s Office will send an email to the TA, the contractor employee, and Pass & Id. Upon receipt of the Provost Marshall’s Office email, Pass & Id will email instructions to the contractor employee to report to them in order to receive the authorized CAC. Once the card is established, the temporary username and password will no longer be utilized. Login to the computer system will be accomplished only with the CAC.

2.4.4 Temporary Workers

The Government will not issue CACs to temporary workers. Personnel working on GOCO-IT systems require a CAC for access to the system. Temporary workers shall not be given access to GOCO-IT systems.

2.4.5 Military Installation Access

Contractor personnel shall be required to obtain and maintain CAC identification to gain access to military installations. At a minimum, these employees will be required to have a favorable background check prior to obtaining a Government Identification Card. Contractor personnel without a requirement to access GOCO-IT systems shall use the Defense Biometric Identification System (DBIDS) process to obtain a Government ID. This is not a reimbursable expense.

2.4.6 Synchronized Pre-deployment and Operational Tracker (SPOT)

The use of SPOT is mandatory for all overseas personnel and dependents. Failure to receive SPOT approval will result in personnel not being covered by the Status of Forces Agreement (SOFA). SPOT approval is the responsibility of the Contractor. This is not a reimbursable expense. SPOT information is located at https://spot.dmdc.mil/privacy.aspx.

https://spot.dmdc.mil/privacy.aspx

2.4.7 Training

The Contractor is responsible for training of Contractor personnel in performance of this contract except for that explicitly defined as training at Government expense. The Contractor shall ensure its personnel are trained and qualified to perform the requirements under this contract safely and efficiently. Training is not considered a single occurrence, but an ongoing program in all aspects of CSP. Additional training, at the Contractor’s expense may be required. In accordance with FAR 52.203-13, the Contractor Code of Business Ethics and Conduct, the Contractor shall be required to conduct an effective training program on business ethics awareness and compliance.

The Government is responsible for providing access to Government web-based training modules.

There are also several Government-provided training courses required for DoD Contractors who operate on or have access to computers connected to the military (dot mil) internet system. This includes training such as Civilian Cyber Awareness Training, Records Management, Annual Security Awareness Training, Personal Identifiable Information, and Operational Security.

In addition, each user of GOCO-IT systems shall take all required Government-provided training courses in accordance with their roles and responsibilities. The Government will provide access to computer-based training for the operation of GOCO-IT systems, as well as periodic on-site training. The Government will not approve or accept any untrained or unqualified personnel performing under this contract. The Government may direct training based on updates to policy or changes in equipment necessary for the performance of the PWS requirements.

At the CSP Director’s discretion, the government may fund Contractor training as necessary to support changes in government requirements, doctrine, policy, procedures, regulations, or as needed to benefit the government or CSP Program.

2.4.8 Licenses

The Contractor vehicle and MHE operators shall comply with licensing and certification requirements of the state, local motor vehicle laws, and the local Base Commanders policies and regulations for operation of motorized vehicles. Licensing and training are not reimbursable expenses. Contractor personnel may be required to operate a government vehicle. The Contractor is responsible for insurance to support this requirement. Licensing costs are not reimbursable expenses.

2.4.9 Sexual Assault Prevention and Response (SAPR) Plan

The Contractor shall submit a written SAPR Plan to the Contracting Officer within 30 calendar days prior to Day 1 Ready. At a minimum, the SAPR Plan shall address how the Contractor intends to facilitate, upon employment and then annually thereafter, training on its policies regarding sexual assault awareness, prevention, and incident reporting procedures for all of its personnel working under this contract. As with other Contractor training responsibilities, the SAPR training provided under the Contractor's SAPR Plan is a continuous effort and is reportable to the CSP PMO throughout the term of this contract.

2.5 Labor Categories

The workforce consists of key personnel, essential personnel, and regular workers (RW). The minimum workforce required is 370. Temporary laborers (TL) are not considered part of the normal work force. It is estimated that 100% of the work performed under this contract is on-site at military installations. Key and essential personnel are critical to the successful performance of this contract. The Program Manager (PM) and Regional Managers (RM) are considered KEY PERSONNEL and must meet the minimum qualification requirements listed below. The Site Managers (SM) are considered ESSENTIAL PERSONNEL and must meet the minimum qualification requirements listed below. The PM, RM and SM positions shall not be vacant for more than 24 hours. In the event of absences due to vacation, sick leave, or any other absence (except TAD), the Contractor must appoint (in writing via email or official correspondence to the COR) an “acting” PM, RM or SM in their place, and obtain approval from the KO and the COR. In the event key/essential personnel position becomes vacant due to unemployment (resignation or termination), the Contractor must notify the COR within 24 hours, and immediately upon notification appoint an “acting” PM, RM or SM in writing to the KO/COR. A replacement must be hired and on-site within 30 calendar days from the official notification to the COR. Before replacement key/essential personnel candidate(s) fill vacant position(s), the Contractor must provide the KO and COR, the candidates resume within seven (7) calendar days before the recommended day of hire to validate the candidate meets the minimum qualification requirements in order to start work.

NOTE: Applicable to veteran personnel O-4/E-8 and above in a command billet (i.e., Commander of an Activity, Commanding Officer, Chief-of-Staff, Assistant Chief-of-Staff, Officer-in-Charge, Command First Sergeant, Command Sergeant Major or equivalent) shall be considered acceptable for, and may be used toward the experience requirement for PROGRAM MANAGEMENT for key/essential personnel. The position/supporting title, rank and amount of experience (years/months) must be annotated on the resume (PM and RM) to be considered.

Minimum qualification requirements:

Program Manager

• SECRET (interim or final) security clearance at time of proposal

• Bachelor’s degree from a US accredited college or university

• 10 years of experience in Logistics, Supply Chain Management (SCM), or Warehouse Management

(WM)

• 5 years of demonstrated leadership

• 2 years of IT experience related to Logistics, SCM, or WM

• 4 years of PROGRAM MANAGEMENT experience comparable to the duties and responsibilities identified below or noted above applicable to veteran personnel.

Regional Manager

• SECRET (interim or final) security clearance at time of proposal

• Bachelor’s degree from a US accredited college or university

• 7 years of experience in Logistics, Supply Chain Management (SCM), or Warehouse Management (WM)

• 5 years of demonstrated leadership

• 2 years of IT experience related to Logistics, SCM, or WM

• 2 years of PROGRAM MANAGEMENT experience comparable to the duties and responsibilities identified below or noted above applicable to veteran personnel; or 3 years of DEPUTY PROGRAM MANAGEMENT/PROJECT MANAGEMENT experience comparable to the duties and responsibilities identified below.

Site Managers

• SECRET (interim or final) security clearance at time of proposal (Camp Pendleton, Camp Lejeune)

• 5 years of experience in Logistics, Supply Chain Management (SCM), or Warehouse Management (WM)

• 5 years of demonstrated leadership

• 2 years of IT experience related to Logistics, SCM, or WM

• 2 years of PROGRAM MANAGEMENT comparable to the duties and responsibilities identified below or noted above applicable to veteran personnel listed above; or 2 years of PROJECT MANAGEMENT experience comparable to the duties and responsibilities identified below.

Regular Workers and Temporary Labor

• As determined by the Contractor to support applicable PWS requirements and tasks.

2.5.1 Duties and Responsibilities

THE PM SHALL BE RESPONSIBLE FOR ALL REQUIREMENTS/TASKINGS IN THE PWS,

associated attachments, and deliverables. The PM is the primary decision maker in all matters relating to the contract and is the direct interface between the Contractor and the CSP PMO. The PM is also responsible for all Contractor personnel located at sites (Attachment 1B), they are expected to have the level of knowledge required to manage global logistics covering at least three (3) MEF regions and an estimated $2.7 billion plus dollar inventory (on-hand and issued). The PM shall be physically located at Marine Corps Logistics Command, Albany, GA. The PM communicates directly with the CSP Director, Deputy Director, and Branch Heads to support PWS tasks and operations, and the COR as directed by the PWS and the KO. Management and operations of the CSP program requires significant experience in logistics and leadership. Knowledge of USMC organizational structure, processes and procedures is critical to the success of the PM. PM may be required to travel up to 25% of the year (CONUS/OCONUS).

The RMs serve as one of the primary points of contact with the Government LMS/COR and/or ACOR. The RM shall exercise full decision-making authority for Contractor regional and site activities. The RMs should have the ability to manage as a PM in their respective regions in the absence of the PM. They should also have the capacity to assist the PM, as required, in all the duties assigned to the PM. The RM must be able to make decisions as "acting PM” in the PM’s absence. RMs shall be physically located on site at Camp Lejeune, NC (East Region), Camp Pendleton, CA (West Region), and Okinawa (Pacific Region).. The RM should be a seasoned leader with a wealth of experience in various facets of materiel logistics, personnel and materiel management, and logistics IT. RMs should be capable of exercising the flexibility often required when supporting FMFs, or other authorized CSP customers.

Knowledge of USMC organizational structure, processes and procedures is critical to the success of the RMs. RMs may be required to travel up to 25% of the year (CONUS/OCONUS).

Note: The RMs have been re-designated (formerly RPMs) to align communication, authority, and structure with the Government Regional LMS and the Technical Services Contractor Regional Managers. This is to support DoD and USMC requirements in physical inventory and accountability.

The SMs serve as the primary points of contact to the Government LMS/COR and/or ACOR.

They will apply program regional and site resources to execute the CSP mission. They meet regularly (as determined by the LMS) with the government LMS for task updates based on FMFs/CSP PMO mission requirements. SMs exercise full decision-making authority for Contractor site CSP activities. They ensure program quality and a safe working environment.

They are each designated as the Responsible Individual (per MCO 4400.201 Vol 13, Chapter 8).

SMs shall be skilled leaders with experience in logistics, personnel and materiel management, and logistics IT, capable of exercising the flexibility often required when supporting FMFs, or other authorized CSP customers. SMs are responsible for all Contractor personnel (under this contract) within their physical management area of responsibility, as determined by the PM and RM. SMs shall be the LMS’ primary contact for Contractor personnel issues and PWS requirements fulfillment. Knowledge of USMC organizational structure, processes and procedures is essential to the success of the SMs. The SMs directly support the RMs, operate at the sites and interact daily with government supervisors and CSP customers. The SMs are the first line supervisors specifically in place to manage Contractor personnel, perform daily PWS requirements and tasks, and mitigate issues and concerns directly affecting PWS requirements.

SMs may be required to travel up to 10% of the year (CONUS/OCONUS).

Site Managers shall be physically located on site at:

• Camp Lejeune, NC (Secret clearance required);

o School of Infantry – East, NC;

o Beaufort, SC;

o Quantico, VA (National Capital Region);

o Yuma, AZ;

o Twenty-Nine Palms, CA;

o Miramar, CA;

o New Orleans, LA

• Camp Pendleton, CA (Secret clearance required);

o Barstow, CA;

o Bridgeport,…