MDLS PWS.pdf

Performance Work Statement

Magnetic Door Lock System and Directorate of Plans, Training, Mobilization and Security

Part 1 General Information

1. General: This is a non-personnel services contract to provide maintenance service to an existing magnetic door lock system (MDLS) for building 500, Garrison Headquarters, Fort Riley, KS.66442. The Government shall not exercise any supervision or control over the contract service provider performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1. Background Information: The MDLS installed due to Force Protection Measures requirements (building occupied by USAG Command, additional security for SIPR, etc.).

1.2. Scope of work: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform building security with the MDLS as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.3. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he/she assures themselves that this work complies with the requirement of the contract. The contractor will contact designated representative or COR when conducting monthly physical and functional tests for ensuring the quality assurance surveillance plan is adhered. After acceptance of the quality plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to this QC system.

1.3.1 Exterior Doors: Exterior Doors, with magnetic door locks, must respond to system commands as directed from the standalone computer.

1.3.2 Access: Contractor must ensure access system is capable of granting or denying access, by individual or group, without prior notice to users or CORs.

1.3.3 Failure: If access control fails for any reason, i.e. magnetic locks not engaging, computer freezes up, etc., the contractor will repair defective item(s) or replace part(s) /equipment at no cost to the Government.

1.4. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates(s).

1.5 Place of Performance: The work to be performed under this contract will be performed in a government facility.

1.6 Software: Software support and upgrade plan: Contractor shall use LENEL software compatible to LENEL locks and provide upgrading (when necessary) to LENEL software and operating system.

1.7 Unexpected System Failure: If the system fails, the Contractor will respond within two hours upon notification by the COR. Upon notification, the Contractor shall coordinate a time and date with the COR when a service call will occur.

Part 2 Definitions & Acronyms

Definitions: Definitions as used through this section of the contract or in the material referenced by this contract, shall have the meaning set forth below.

Contracting Officers (KO): A duly appointed person with authority to enter into and administer and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change terms and conditions of the contract.

Contract Modification: Any written alteration to contract provisions of existing contract.

Deficiency: A shortcoming in quality or state of service performed.

Quality Assurance: The Government procedures used to verify services performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying surveillance methodology used for surveillance of Contractor performance by the Government.

Quality Control: All necessary measures taken by Contractor to assure quality of an end product or service shall meet contract requirements.

Work Week: Monday through Friday, except for Federal holiday, unless specified otherwise

ACRONYMS

AQL Acceptable Quality Levels CMRA Contractor Manpower Reporting CO Commander COR Contract Representative DOD Department of Defense FPCON Force Protection FSC Federal Service Code JER Joint Ethics Regulations KO Contract Officer MDLS Magnetic Door Lock System OSHA Occupational Safety and Health Administration PRS Performance Requirement Summary QASP Quality Assurance Surveillance Plan

Part 3 Government Furnished Property, Equipment, and Services

3.1 General: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform physical and functional tests as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

3.2 Responsibilities: The Contractor shall work with Fort Riley to schedule mutually-agreeable dates for physical and functional equipment tests. Provide a MDLS Project Manager as a point of contact for the duration of the MDLS contract.

3.3 Computer: Contractor shall input magnetic door lock commands via government furnished desktop computer with Windows 10/64 bit operating system (OS), 2 terabytes hard drive, and 16 gigabytes of random - access memory.

3.4 In / Card Locks: Contractor shall provide an initial 100 Card Locks on award of contract to the COR and shall maintain 100 Card Locks on hand at all times. The cards are to be used to access the building via the building’s eleven (11) existing LENEL Card swipe readers/Pin input magnetic door locks.

C.1. Government-Furnished Property and Services

C.1.1. Eleven (11) LENEL locks (card swipe/pin input)

C.1.2. Magnetic card reader/card encoder

C.1.3. Existing closed network wiring with router switch

C.1.4. Standard DELL Keyboard

C.1.5. Government provided DELL Computer / CPU

C.1.6. Computer Monitor

Part 4 Specific Tasks

4.1 The Contractor shall install and maintain software upgrades to the building’s existing

LENEL magnetic door locking system. Contractor shall provide training for current and future system users. The Contractor will respond to service calls regarding failure of the system within a two hour window from the time of notification of the failure. The two hour response will be telephonic to the COR, in which coordination of the time and date for a service call can be identified.

4.1.1 Exterior Doors, with magnetic door locks, must respond to system commands as directed from the stand-alone computer. This includes doors locking and unlocking as ‘timed.’ Individual card swipes or pin/key pad must be able to activate magnetic lock upon a valid input method.

4.1.2 System users and CORs must be capable of manipulating exteriors doors/magnetic locks at will and with all systems commands reacting with 100% accuracy. System users must be capable of performing periodic access audits and denial reports without prior notice.

4.1.3 Contractor shall ensure access system is capable of granting or denying access, by individual or group, without prior notice to users or CORs.

4.1.3.1 Contractor shall ensure computer receive software updates, as required, and employ upgrade plan (annual) for hardware/operating system.

4.1.3.2 If access control fails because of a software failure, the Contractor shall install the appropriate patch or update to the computer concerning the software. If the failure is with the Government Owned Property (GFP), ie card readers, the computer, or any of the other GFP used within the system, the Contractor will assess the situation and give an itemized repair list for the repairs required.

4.1.3.3 Computer: Contractor shall input magnetic door lock commands via government furnished desktop computer with Windows 10/64bit operating system (OS), 2 terabytes hard drive, and 16 gigabytes of random - access memory.

4.1.3.4 Contractor shall provide training for current and future system users as part of the initial software installment and future upgrades. Contractor will ensure training consists of a one (1) hour operator training session for two (2) operators to ensure the system is utilized to its fullest capability. The users have this training opportunity to receive answers to any software or hardware questions that is system related.

4.2 Identification of Contractor’s Employees: The Contractor, not later than five (5) calendar days before beginning performance of work, shall provide the KO with a list of all employees who shall perform under this contract. The list shall include the full name, address, employee identification number, and position classification, together with such other data as the Government may deem necessary to establish the identity of each employee having access to building 500. In the event of a change in employees, the Contractor shall advise the Contracting Officer, in writing, of any additions or deletions, within three (3) calendar days, of such change, and provide the same information as stated above.

4.3 The Contractor shall not hire any person whose employment would result in a conflict of interest under DOD 5500.7R, Joint Ethics Regulations (JER). No employer - employee relationship shall exist between the Government and the Contractor and/or between the Government and the Contractor’s employees.

4.4 The Contractor shall provide each employee with a standard identification badge.

Contractor personnel shall wear identification badges (no less than 3”x5” while on-the-job.

Contractor shall provide necessary badges at Contractor expense and shall contain at the minimum the following information:

PHOTOGRAPH OF EMPLOYEE

NAME OF EMPLOYEE

CONTRACTOR’S NAME

CONTRACTOR’S PHONE

NUMBER CONTRACT NUMBER

Installation Access: Contractor and subcontractor personnel working under this contract shall comply with the following installation access procedures.

4.5 Personnel Access: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel). In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government will require changes in contractor security matters or processes.

4.6 Contractor and subcontractor personnel shall possess a corporate issued identification card in accordance with paragraph C.1.3.4 and present a valid state driver’s License/ID Card, proof of insurance and vehicle registration in order to access the installation.

4.7 Contractor and subcontractor personnel operating non-commercial vehicles or commercial vehicles rated below 1-ton capacity may enter any of the installation’s access control points during FPCON Alpha only. An increase Force Protection Condition (Bravo, Charlie, or Delta) shall require all commercial vehicles used under this contract to use only 12th Street Gate or Estes Gate.

4.8 Compliance with enhanced Force Protection Conditions is mandatory and shall be at no cost to the Government. The current FPCON posted at http://www.riley.army.mil/UnitPage.aspx?unit=iWatch provides specific guidance regarding access to Fort Riley. It is the Contractor’s responsibility to check this website and relay the information to their personnel.

4.9 Fort Riley Directorate of Emergency Services (DES) retains the right to refuse entry to the installation. Refusal of entry shall not relieve the prime contracted vendor from its responsibility to perform as agreed to, and there shall be no additional cost to the Government resulting from refused entry.

4.10 Anti-Terrorism Level I Awareness Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 05 working days after completion of training by all employees and subcontractor personnel. AT Level I awareness trainingis available at the http://www.riley.army.mil/UnitPage.aspx?unit=iWatch following website: https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam.

4.11 Operations Security (OPSEC): Per AR 530-1 Operations Security, the contractor employees shall complete Level I OPSEC Awareness training. All employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website:

http://www.cdse.edu/catalog/operations- security.html. Contractor shall provide a copy of completed training certificates to the KO no later than 30 calendar days of commencing work on Ft. Riley.

Part 5 Applicable Publications

The Contractor (to include subcontractors) must abide by all applicable regulations, publications, manuals, and local policies and procedures such as Army Regulation (AR) 25-2, Information Assurance or Army Regulation (AR) 530-1, Operations Security.

https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam http://www.cdse.edu/catalog/operations-security.html http://www.cdse.edu/catalog/operations-security.html