Master Planning PWS .pdf

PERFORMANCE WORK STATEMENT (PWS)

Base Operating Support (BOS) Master Planning Services

Part I

General Information

1. GENERAL: This is a non-personal services contract to provide Base Operating Support (BOS) Master Planning Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Base Operating Support (BOS) Master Planning Services, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.1.1. The goal of the USARCENT Engineer is to provide excellent customer service to its worldwide customers at ASCC managed locations, Army forward installations and other regions.

1.2. Background: Current (BOS) is not optimized at USARCENT overseas locations and Army Service Component Command (ASCC) managed locations Worldwide. This has resulted in degraded operational readiness, un-forecasted costs, inadequate quality of life, and inefficient delivery of services. The planning, programming, and budgeting committee (PPBC) approved Program Objective Memorandum (POM) 20-24 requirements in June 2018 to create a BOS Pilot.

The Pilot will explore solutions to optimize BOS at select locations requiring long term management assistance. The BOS Pilot for USARCENT will be composed of a USARCENT Engineer Directorate BOS lead and a Master Planning cell of subject matter experts (SMEs).

USARCENT assigned and rotational forces deployed to the theater of operations will access base management expertise through the BOS reach back through the USARCENT Engineer Directorate assigned BOS Military or Department of the Army Civilian lead.

1.3. Objectives: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform BOS Master Planning services and deliverables in support of the U.S. Army Central Command (USARCENT) Engineer (ENG) Directorate mission in the United States Central Command (USCENTCOM) area of responsibility (AOR) and Shaw Air Force Base (AFB), South Carolina, except for those items specified as Government furnished property and services.

1.4. Scope: The Base Operating Support (BOS) Master Planning Services contract will provide support to the Master Planning cell as it addresses and support contingency basing issues. The Contractor shall accomplish these non-personal services to optimize BOS at select locations and inform future BOS resourcing and force structure decisions.

1.5 Period of Performance: The Contractor shall perform this task as detailed below:

Base Year: 12 months Period Option Years: Three (3) 12 month Option Periods

1.6. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain a Quality Control Program (QCP) to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor to ensure that it performs and delivers high-quality service and products. The QCP shall include methods of documenting and enforcing quality control operations of both prime contractor and or subcontractor work; including inspection and testing.

1.6.1 The Contractor shall submit their QC Plan within ten (10) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation. The Quality Control Plan shall address as a minimum:

1.6.2. Inspection System. The contractor shall develop, implement and maintain a system to inspect their services as well as their subcontractor services and products to ensure compliance with PWS requirements, and applicable laws and regulations. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis.

1.6.3. Inspection Files. The contractor shall document all inspections conducted, and the necessary corrective and preventive actions taken.

1.6.4. Deficiency Identification, Prevention and Correction. The QCP shall include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS, without dependence upon Government direction. The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable and before they are provided to the Government. The QCP at a minimum shall address process control and continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

discrepancy identification; procedures for root cause analysis; corrective and preventive action procedures to include procedures for addressing Government discovered non-conformances;

procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The QCP shall document process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.5. The contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. These documents shall be available for inspection by the Government during the term of the contract.

1.6.6. The QCP shall contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

1.6.7. The QCP shall have a customer comment processing system for correction of Contracting Officers Representative (COR) validated comments received verbally or through the Interactive Customer Evaluation (ICE) program. The system should be designed to provide feedback to the Government based on customer contact, investigation of derogatory comments, rebuttal to derogatory comments, or corrective action(s). Government collected and graded customer satisfaction comment cards will be part of the Government’s performance evaluation process.

The contractor shall document all customer complaints and report the complaint to the COR within one workday after receipt of complaint. The contractor shall use electronic mail or other written memoranda as notification. Each customer complaint reported to the COR shall have a scheduled completion date subject to COR approval.

1.6.8. Detail how continuous quality improvement will be a sustaining focus throughout the QCP and report monthly via a Process Improvements Tracker (PIT) ongoing initiatives to streamline processes, improve service and detail benefits to the Government.

1.6.9. Upon request from the COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.7. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.11. Recognized Federal Holidays: The Contractor shall not be required to perform services on recognized federal holidays. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.11.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.11.2 When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.11.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.11.2.2. Reschedule the work on any day that is mutually satisfactory.

1.11.3. Hours of Operation: The Contractor shall be responsible for providing services, the normal hours of work on military installations are from 7:30 a.m. to 4:30 p.m., Monday through Friday, excluding federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings.

For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.11.3.1. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.

1.11.4. Place of Performance: Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be primarily accomplished within the secured USARCENT headquarters building at Shaw AFB, SC.

1.12. Security Requirements: Work performed under this contract will primarily occur in a facility requiring a minimum of a SECRET level of clearance. The Contractor and all personnel assigned to the contract must have and maintain proper Security Clearance throughout the contract period.

1.12.1. Security Clearance:

1.12.1.1. Contractor must possess and maintain a SECRET facility clearance from the Defense Security Service prior to the award of the contract and must maintain clearance for the duration of the contract. All personnel performing on this PWS shall have at least a SECRET level clearance within 15 days after contract award and must maintain the level of security required for the duration of the contract. The security requirements are in accordance with the attached DD254.

Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DODD 8140.01. For more information please visit http://www.dss.mil. Personnel Security Clearances must be kept to an absolute minimum based on contractual needs.

1.12.1.2. Originate the request through your Contractor Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement.

1.12.1.3. Contractor personnel shall have a favorable National Agency Check (NACI) with inquiry in accordance with Security definition for personnel who occupy “ADP (Automated Data

Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601, “The Personnel Security Program” no later than within 30 days of their report for duty.

1.12.2. Common Access Card Issuance:

All Contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC) and USARCENT Access badge. The CAC and USARCENT Access badge shall be worn as required, when performing work under this contract, to include attending government meetings and conferences. Unless otherwise specified in the contract, Contractor personnel shall wear the USARCENT Access badge in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access. Reference CAC Issuance and Revocations: DoDI 5200.46, September 9, 2014

Contractor personnel shall be required to obtain a CAC at least ten (10) work days prior to start of base contract period or prior to performance under this contract, whichever comes first.

The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards. The Contractor shall submit initial roster to the COR within ten (10) calendar days after commencement of base period of performance and within 5 calendar days of any changes.

The Contractor shall immediately report any lost CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.12.3 National Industrial Security Program (NISP).

The Contractor shall implement and maintain a security program for control of personnel, property, and information, including, unclassified and classified materials, documents, and records. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with—(1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor. In addition, the Contractor’s security program shall include provisions for, but not limited to:

--Initial and Annual Operations Security (OPSEC) awareness training IAW AR 530-1. Operations Security, new contract employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

--Receiving, storing, disseminating, transmitting, transporting, and protecting items classified as CONFIDENTIAL or SECRET by the Government, including the use of courier cards.

--In-processing and out-processing Contractor personnel for security matters.

--Obtaining Contractor personnel security clearances.

--Documenting and reporting actual and potential security problems.

--Initiating proper procedures to correct documented problems and implementing corrective procedures in the Contractor's security program.

--Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date and those generated under this contract shall be maintained in accordance with AR 25-400-2 or other applicable regulations. Files shall be transferred to the KO or designated representative upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the U.S.

Government. The Contractor shall provide security of classified documents in accordance with AR 380-5 and DOD 5200.1-R, NISP Operating Manual.

1.12.3.1. Physical Security Plan. This portion of the Contractor’s security program shall address physical security aspects associated with contract performance and describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor-controlled facilities and Government Furnished Property (GFP). The following regulations shall apply when developing the physical security plan: ARs 190-11, 190-13, and 190-51; Department of Defense (DOD) 4500.9-R, and Department of Defense Instruction (DODI) 5100.76 and DODI 5220.22, and applicable USARCENT policies. The Contractor shall develop and implement a physical security plan in accordance with AR 190-13.

1.12.3.2. Key Control. The Contractor shall include in the physical security section of the Contractor’s security program a key control plan IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The key control plan shall include requirements of AR 380-5, if classified materials are being stored. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

In the event keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.12.3.3. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s security program.

1.12.4. Information Security Plan.

1.12.4.1. The Contractor shall develop and implement an Information Security Plan IAW AR 380-5 AR 380-67, for the control of classified information. The Contractor’s information security program shall include applicable provisions of AR 380-series regulations.

1.12.4.2. Records Management Training: Contractor personnel performing work under this contract shall complete Records Management training and DOD mandatory Controlled Unclassified Information Training IAW HQDA EXORD 155-23 within 30 calendar days after commencing performance under this contract. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. Records management training is available at https://www.lms.army.mil/ and Controlled unclassified Information Training is available at https://securityawareness.usalearning.gov/cui/index.html

1.12.4.3. Information assurance (IA)/information technology (IT) training: The Contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoDD 8570.01-M and AR 25-2 within 180 days of employment.

1.12.5. Access and General Protection/Security Policy and Procedures:

All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. Sponsoring organizations, activities, and persons will be responsible for monitoring contractor access, detailing the contracted services to be performed, location of services, and duration of the contract. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.13. Anti-Terrorism Program

1.13.1. Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.13.1.1. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program [training standards provided by the requiring activity Anti-Terrorism Office (ATO)]. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR NLT 45 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract, with the results reported to the COR NLT 15 calendar days.

1.13.1.2. iWatch is simply common awareness. Contract employees can be good sources of information. iWatch training would include organization instructions on “things to look for” and a phone number to call in case the contract employees have information regarding possible terrorist or criminal activities. Providing contractors with awareness materials such as the iWatch brochure or wallet card is a cost effective alternative to training. The card describes suspicious activity and can be modified to include the COR in reporting procedures. Samples of the iWatch brochure and posters are available on the Antiterrorism Enterprise Portal (ATEP) at https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx and https://www.army.mil/e2/c/downloads/287489.pdf

1.13.2. Contractor Employees Requiring Access to Government Information Systems: Contractor shall have access to Government-controlled information systems during performance of work under this contract. All contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services, and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems.

Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract.

1.14. Safety:

The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

1.14.1. Environment and OSHA:

The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR final resolution.

The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract.

Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR.

1.15. Special Qualifications

1.15.1 Organizational Conflict of Interest: The contractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5.

1.15.2. General:

1.15.2.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.15.2.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements.

They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.15.2.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.15.3. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.15.3.1. The follow are considered key personnel by the Government: The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.15.3.2. Qualifications for all Key Personnel:

1.15.3.2.1. Program Manager (PM): The PM shall meet or exceed the following minimum qualifications: The APM shall meet or exceed the same qualifications as the PM.

1.15.3.2.1.1. Be in compliance with all subtasks listed for paragraph 5.1. Facilities/Base Camp Master Planning and Program and possess management experience in engineering, architecture, master planning, and Master Planning operations.

1.15.3.2.1.2. Have general knowledge of other Planning and Program Management contractor workload and be able to assist if another contractor on this contract is unavailable and information is required as directed by USARCENT Engineer Directorate or Contracting Officer’s Representative (COR).

1.15.3.2.1.3. Minimum of Bachelor’s Degree in Engineering or Architecture.

1.15.3.2.1.4. An additional seven (7) years, minimum, of directly related experience in the subject field. Eight (8) years of experience with Army Civil Engineering or Department of Defense (DoD) Facility/Infrastructure engineering management can be substituted for experience.

1.15.3.2.1.5. Must have experience and working knowledge of the following programs and systems within the last three (3) years: Microsoft Office (Word, PowerPoint, Excel, and Access), and SIPR Access. Army Facilities Component System (AFCS), Joint Construction Management System (JCMS) and/or Automated Civil Engineer System Database (ACES) experience required.

1.15.4. The following are considered special qualifications by the Government for the remaining positions. The Contractor shall provide Facilities/Base Camp Master Planning and Program and Real Estate/Real Property Master Planning personnel who shall be responsible for the performance of the work under this contract for the following skills, abilities, and/or qualifications:

1.15.4.1. Facilities/Base Camp Master Planning and Program

1.15.4.1.1. Minimum Bachelor’s Degree in Engineering or Architecture or similar field.

1.15.4.1.2. An additional four (4) years, minimum, of directly related experience in the subject field.

1.15.4.1.3. Working knowledge of the Base Camp Development Planning (BCDP) process and analytical tools and software for facility requirements development, general site planning, compliance standards, area development, Base Life Support (BLS), general airfield planning, design guide and programming, and drainage planning, maintaining base camp development plans, base defense, and base cleanup and closure.

1.15.4.1.4. Must have experience and working knowledge of the following programs and systems within the last three (3) years: Microsoft Office (Word, PowerPoint, Excel, and Access), and SIPR Access. Army Facilities Component System (AFCS), Joint Construction Management System (JCMS) and/or Automated Civil Engineer System Database (ACES) experience required.

1.15.4.2. Real Estate/Real Property Master Planning

1.15.4.2.1. Directly related experience within the last five (5) years, minimum, working with DoD related Real Property Management, General Fund Enterprise Business System (GFEBS), and/or Installation Status Reports (ISR) program.

1.15.4.2.2. Working knowledge of DoD Real Estate, Real Property, and facility engineering concepts and Army or DoD space use standards and programs as well as standard DoD Real Estate reports.

1.15.4.2.3. Must have experience and working knowledge of the following programs and systems within the last three (3) years: Microsoft Office (Word, PowerPoint, Excel, and Access), SIPR Access. Headquarters Installations Information System (HQIIS), Army Stationing and

Installation Plan (ASIP), Real Property Planning and Analysis System (RPLANS), Installation Geospatial Information & Systems (IGI&S), Enterprise Proactive Real Property Interactive Space Management System (ePRISMS). BUILDERTM Sustainment Management System (SMS) experience is desired.

1.15.5. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.15.6. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.15.7. Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents.

Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.16. Contractor Travel: Contractor shall be required to travel CONUS and OCONUS during the performance of this contract to attend meetings and/or provide onsite support in the performance of tasks listed above to fulfill PWS requirements. The Contractor may be required to travel to off-site training locations in support of this contract. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR), FAR 31.205-46, and the limitation of funds specified in this contract. All travel requires advanced approval/authorization by the COR three (3) work days prior to requested travel date. Travel information should contain estimated or actual travel costs, reason for travel, name of traveler, date of trip, location(s), in-country destinations, and country clearance. Estimated travel cost is NTE $83K annually to include all fees. Contractor may be required to purchase a visa in accordance with the foreign clearance guide dependent on the location.

1.16.1 Travel Clearances. The Contractor shall obtain Theater and Country Clearance authorizations for all Contractor personnel traveling overseas IAW the current Department of Defense Foreign Clearance Guide (DoD FCG), DoD 4500.54-G. https://www.fcg.pentagon.mil/.

Submit clearance requests through Aircraft and Personnel Automated Clearance System (APACS) https://apacs.milcloud.mil/apacs.

1.16.1.1. Mandatory Pre-Travel Theater Entrance Requirement. USCENTCOM FRAGO 09- 1451, Contractor Theater Entrance Requirements, directs all Contractors to input their Contractor personnel into the Synchronized Pre-deployment and Operational Tracker (SPOT) system before deployment, or if already in the USCENTCOM/ USARCENT AOR, upon becoming an employee under a DoD funded contract. Contractor personnel will not be granted or allowed to renew Common Access Card (CAC) or acquire biometric identification cards or other credentials, as applicable, until entry of information into the SPOT database is complete. The SPOT digitally signed Letter of Authorization (LOA) with the barcode shall be the only accepted form for Contractors Authorized to Accompany the Forces (CAAF) deploying for 30 days or more. CAAF deploying for less than 30 days can use the SPOT generated or the manual formatted LOA located on the USCENTCOM website. Contractor personnel arriving at one of the reception centers without the appropriate LOA shall not move forward through the theater until receipt of a proper LOA.

1.17. Other Direct Costs (ODC): Contract ODCs include the following: DBA Insurance, immunizations/medical/dental screening, passports/visas, country sponsorship, applicable country driver licenses and rental vehicles; the use of rental vehicles will be coordinated and approved with the Contracting Officer/COR based on the location and mission needs. Contractor shall ensure all ODCs are pre-approved by the COR, with adequate justification, by the COR in writing, prior to expenditure of funds. Invoice submitted through Invoicing, Receipt, Acceptance, and Property Transfer (iRAPT) must clearly identify the specifics of the costs (e.g., who, what, where, when).

1.19. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. IAW AR 70- 13 para 4.b. (1). The contracting office will hold periodic status or progress meetings with the contracting officer, the COR, the contractor, and other personnel as necessary (at least quarterly) to discuss problems, progress of the contract, and contractor performance. This meeting will be held at a mutually agreed location, or telephonically. The CORs must ensure that they receive copies of written minutes and other correspondence related to these meetings, including follow-up actions. These meetings shall be at no additional cost to the Government.

1.20. Contracting Officer Representative (COR): The Contracting Officer will designate, in writing, a COR. The COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR shall be addressed, in writing, to the Contracting Officer. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies;

coordinates availability of government furnished property, and provides site entry of Contractor personnel.

1.20.1. The Contracting Officer will designate, in writing, an Alternate Contracting Officer’s Representative. The Alternate COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the Alternate COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The

Contracting Officer will retain the ultimate responsibility for the administration of the contract.

The Alternate COR’s authority shall only be in effect during the absence of the COR.

1.21. Phase-In/Phase-Out Periods:

1.21.1. Phase-Out: Prior to the completion of this contract, an observation period shall occur, at which time team management personnel of the incoming Contractor may observe operations.

This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of services. The outgoing Contractor is ultimately responsible for performing full services IAW the contract, during the phase-out period, and shall not defer any requirements for the purpose of avoiding responsibility or of transferring, such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties.

1.21.2. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the outgoing Contractor shall have all personnel on board during the phase-out period. The outgoing Contractor shall be prepared to transition the work load to the newly selected Contractor during the thirty (30) day phase-out period, which will occur at the end of the period of performance of the contractual effort.

1.21.3. Phase-Out Plan. The incoming Contractor shall develop a phase-out plan to affect a smooth and orderly transfer of contract responsibility to a successor. The plan shall fully describe the Contractor’s approach to the following issues, at a minimum: Inventories and turn-over of government property; removal of Contractor property; reconciliation of all property accounts;

turn-in of excess property; data and information transfer; clean-up of Contractor work areas; and security debriefings in accordance with AR 380-5 for incumbent personnel holding security clearances; and any other actions required to ensure continuity of operations. The Contractor shall provide the plan to the COR thirty (30) days before the phase-out period commences.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. CONTRACTOR PERSONNEL. Contractor and subcontractor employees performing working under this contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.9. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives.

Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in “Best Value” procurement, the Contracting Officer is the only one authorized to concur with key personnel replacement after award of the contract. When proposed key personnel resumes are used as an evaluation factor in best value procurement, a letter of commitment may be required from the individual whose resume is provided.

2.1.10. LOCAL TRAVEL: Any travel that is required to perform services IAW the PWS that is within a 50-mile radius of the place of performance.

2.1.11. PERFORMANCE PREQUIREMENT SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.12. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.15. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.16. QUALITY ASSURANCE SURVEILLAND PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.17. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.18. MASTER PLANNING. The process of obtaining products, services, and applications, or forces, or equipment, or material from organizations that are not forward deployed. (JP 3-30)

2.1.19. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.20. WORK DAY. The length of time during a day in which the Contractor provides services, in accordance with the contract. Also referred to as Business Day.

2.1.21. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AFB Air Force Base AR Army Regulation AOR Area of Operations ASIP Army Stationing and Installation Plan BCDP Base Camp Development Planning BLS Base Life Support CAC Common Access Card CAR Corrective Action Request CFR Code of Federal Regulations CM Contract Manager CMDF Controlled Material Destruction Facility CMRA Contract Manpower Reporting Application CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Form 254 DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense ePRISMS Enterprise Proactive Real Property Interactive Space Mgmt System FAR Federal Acquisition Regulation FGS Final Governing Standards FOIA Freedom of Information Act FOUO For Official Use Only HIPAA Health Insurance Portability and Accountability Act of 1996

HQDA Headquarters Department of the Army HQIIS Headquarters Installations Information System IGI&S Installation Geospatial Information & Systems KO Contracting Officer MILCON Military Construction OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPLAN Operations Plans PIPO Phase-In/Phase- Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan REMIS Real Estate Management Information System RPLANS Real Property Planning and Analysis System SCI Sensitive Compartmented Information TE Technical Exhibit TPFDD Time-Phase Force Deployment Data USARCENT United States Army Central USCENTCOM United States Central Command WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. There will be no Government Furnished Property (GFP) under this contract. In accordance with FAR Part 45.000(5) the Government will provide Government property that is incidental to the place of performance.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 5 of this PWS.