Market Research Questionnaire for MRO.docx

DEFENSE LOGISTICS AGENCY

DLA TROOP SUPPORT

700 ROBBINS AVENUE

PHILADELPHIA, PENNSYLVANIA 19111-5092

DLA-FCBA (Linnette De la Cruz, linnette.delacruz@dla.mil)

RE: Maintenance, Repair and Operations (MRO) Tailored Logistics Support (TLS) program

SUBJECT: Market Research Questionnaire

The Defense Logistics Agency (DLA) Troop Support- Philadelphia is conducting market research for Indefinite Delivery, Indefinite Quantity, Tailored Logistics Support type Contracts for the above referenced commercial Maintenance, Repair and Operations (MRO) items to be supplied to customers worldwide. MRO items include all items associated with the maintenance, repair and operations of a facility, installation, base, camp, post, station, yard, center, or other activity that is managed or authorized for procurement by DLA. The scope includes, but is not limited to the following categories of materials and supplies:

i. Heating, ventilation, and air conditioning (HVAC) supplies.

ii. Plumbing supplies (including bath and shower items and ablution units).

iii. Electrical products (including generators, wire/cable, connectors, sockets, outlets, lights, etc.).

iv. Tools of various kinds.

v. Chemical, lubricating, and rubber products and products including the same.

vi. Construction supplies (including, but not limited to, cement, lumber, plywood, bricks, blocks, steel, aluminum, metal products, and conduits).

vii. Pre-fabricated structures to include re-locatable buildings (RLBs).

viii. Perimeter security items, such as barriers, barbed wire, concertina wire, and sand bags.

ix. Communication devices, such as walkie-talkies and two-way radios, used by the maintenance personnel.

x. Appliances (excluding food service equipment)

xi. Janitorial and sanitation products

xii. Various other commercial supplies required by the warfighters to accomplish their mission as it relates to facilities maintenance.

xiii. Facilities maintenance-related heavy equipment, aviation and shipyard maintenance-related products (such as maintenance stands).

xiv. Surveillance equipment for use at the facility grounds.

xv. Environmental testing equipment.

xvi. Weather testing equipment.

xvii. Personal protective equipment for both facility maintenance personnel and workers performing repairs or inspections at the installation.

The MRO Tailored Logistics Support program provides support to the Department of Defense (DoD), military installations, other Federal Agencies and Departments, and other authorized customers located worldwide.

It should be noted that this inquiry, in no way, should be interpreted as a solicitation for offers. No information provided in response to this inquiry will be considered binding between the interested party and the Government. With these facts in mind, it is requested that you answer the questions on the following pages. The answers you provide will be considered procurement sensitive.

1. Company Background

a. What is your Business Size and Type (Large or Small; Women-Owned, Small-Disadvantaged, etc.)?

b. Are you registered in the System for Award Management (SAM) with an active status?

c. Please provide your company’s Unique Entity Identifier Number (UEIN) and CAGE code.

d. Are you registered with the Joint Contingency Contracting System (JCCS)?

e. Please provide your company’s Joint Contingency Contracting System (JCCS) ID number.

f. Do you have access to the DLA Internet Bid Board System (DIBBS)?

g. Do you have access to the Electronic Data Interchange (EDI)? (Note that delivery orders issued under any resultant contract award would be communicated to your firm through this system.)

h. Are you a manufacturer or a dealer/distributor? If you are a distributor, please provide the manufacturer UEIN.

i. Who are your major customers, e.g., retailers, industrial accounts, commercial accounts? Please identify.

j. Do you have relevant procurement history (government and/or commercial)? Do you or have you had any long-term contracts with the government and/or commercial customers? If yes, please describe. If no, please explain why (for example: pricing too volatile, no interest).

k. Please describe your experience, if any, delivering material worldwide.

2. Commerciality

a. Are the items your firm supports under your other business relationships considered commercial or modified commercial in accordance with the definition prescribed in FAR 2.101? Is the modification available in the commercial marketplace? *Commerciality is defined as: any item used, offered, leased, licensed, or sold to the general public.

b. If the answer to 2.a. is yes, are the items your firm supports under your other business relationships commercially available off-the-shelf (COTS) items in accordance with FAR 2.101 (i.e. items are sold in substantial quantities to the general public)? Are the items sold to the government in the same form they are sold in the commercial marketplace? If yes, please list major commercial marketplace customers and provide estimated sales volume to those customers.

c. If the answer to 2.a. is yes, please be advised that any anticipated Request for Proposal (RFP) may only allow 30 days between the issue date and the closing date. Can you or an authorized distributor respond to the RFP within this timeframe?

d. If the answer to 2.a. is no, does your firm sell commercial products under your other business relationships that would be comparable to the item(s) required and/or used in lieu of this item(s)? If so, could you provide examples?

3. Items Required:

a. Does your firm, or any of the manufacturing facilities you partner with, normally stock these items?

1) If yes, which items, and how many of each type are on hand at any given time?

4. Delivery:

a. DLA anticipates numerous delivery locations throughout the world. Are there any pricing differences based on delivery locations?

b. Can your firm and/or the manufacturing facilities you partner with deliver items on a FOB Destination basis?

c. Please provide the standard delivery times your firm can meet for routine (non-emergency) orders by MRO product category, identified above.

d. Would your firm be able to expeditiously ship items within 24 hours for an emergency requirement? Would your firm be able to utilize commercial airfreight for emergency requirements? If yes, please provide additional information, such as quickest delivery possible, extra costs associated with expedited shipping, etc.

e. Would your firm be able to accommodate a surge requirement in which your company would be required to satisfy requirements for emergency situations? For example: ramp up to meet early requirements (surge) and/or requirements that may exceed estimated annual quantities)?

5. Pricing:

a. Is the pricing on the items stable or volatile? Please identify how you would define the list of MRO items provided.

b. If the Government wishes to use an option to extend the term of the contract, a pricing mechanism for the option year(s) would be included in any award resulting from the Solicitation. Would you be able to provide pricing on items for a base contract year and any option year(s)? For example: could you provide pricing past a three-year base contract period for two (2) one-year option periods? If no, please state why.

c. Do you have a minimum ordering quantity and/or dollar value that you require for an individual order and if so, could you provide the quantity and/or dollar value?

d. Do you have a maximum ordering quantity and/or dollar value that you require for an individual order and if so, could you provide the quantity and/or dollar value?

e. Are there price breaks for items? If so, what are the quantity break points?

f. How do you determine pricing for your customers? Do you have volume discounts or valued customer discounts? How would pricing be determined for these items?

6. Quality/Warranty/Returns:

a. Do you have any commercial warranties? If not, please explain what your standard warranty plan is for the items that you sell.

b. What is your commercial practice for returns (for example: items damaged upon delivery, incorrect orders, etc.)?

c. Do you use/have industry standards for product quality or safety? If yes, please list.

d. Do you inspect products for resale at time of receipt? If yes, who performs the inspections (i.e., individual, department)?

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