maintenance support to telecommunications PWS.docx

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IT Telecommunications
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N0018926PR
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This is a Performance Work Statement (PWS) for non-personal services providing maintenance and technical support for AT&T Southeast telecommunications cabling infrastructure at Naval Air Station (NAS) Pensacola Complex in Pensacola, Florida. The contract scope encompasses troubleshooting, repairs, and maintenance services for voice and data circuits beyond demarcation sites, supporting the base's telecommunications infrastructure. The period of performance consists of a base year from May 25, 2026 through May 24, 2027, with four option years and a potential six-month extension, totaling up to five and one-half years. The contract is firm fixed-price, with normal duty hours of 7:30 AM to 4:00 PM Monday through Friday, excluding federal holidays. Response time requirements are tiered: catastrophic outages (95% service loss) require on-site dispatch within two hours; major outages (20-94% loss) within four hours; and routine service calls within one business day. Contractor personnel must be qualified telecommunications technicians with minimum five years' experience, trained in copper and fiber-optic work, and familiar with the base infrastructure.

The contractor must provide all labor, supervision, vehicles, supplies, equipment, and materials not furnished by the Government. Key requirements include developing and implementing a Quality Control Plan with continuous process improvement and root cause analysis procedures; establishing a trouble management system with 24/7 support capabilities and escalation procedures; complying with extensive security, safety, and personnel requirements; and obtaining Defense Biometric Identification System (DBIDS) credentials for all staff. All contractor personnel must be U.S. citizens or authorized to work in the United States, pass background investigations (minimum Tier 3/NACLC), obtain Common Access Cards (CAC), complete the JPAS process, and comply with physical security standards, antiterrorism briefings, and base access procedures. The Government will conduct quality assurance surveillance using a documented Quality Assurance Surveillance Plan (QASP) with acceptable quality levels of 90 percent for deliverables and 98 percent accuracy for invoicing. The Contracting Officer is Samantha Miller, located in Norfolk, Virginia, and the Technical Point of Contact is Michael Utt at NCTAMSLANT Pensacola.

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PERFORMANCE WORK STATEMENT FOR

CABLE MAINTENANCE SERVICES AT

NAVAL AIR STATION (NAS) PENSACOLA (NASP), NASP CORRY STATION AND NASP SAUFLEY

FIELD PENSACOLA, FLORIDA

PART 1 GENERAL INFORMATION

1. General. This is a non-personal services contract to provide maintenance and technical support services for all BellSouth Telecommunications, Inc. d/b/a AT&T Southeast (herein after referred to as AT&T) telecommunications cabling infrastructure at NASP Complex, Florida previously referred to as CESL-177. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2. Background. NASP is a United States Navy base located next to Warrington, Florida, a community southwest of the Pensacola city limits. It is best known as the initial primary training base for all U.S. Navy, Marine Corps and Coast Guard officers pursuing designation as naval aviators and naval flight officers, the advanced training base for most naval flight officers, and as the home base for the United States Navy Flight Demonstration Squadron, the precision-flying team known as the Blue Angels.

1.3. Objectives. The purpose of this contract is to provide maintenance support to telecommunications voice and data circuits beyond the established demarcation sites. Contract scope includes resolving troubles, and providing repairs and maintenance services for the base telecommunications cabling infrastructure. The quantity of user requirements may vary throughout the length of this contract at no additional cost to the Government.

1.4. Scope. The Contractor shall provide maintenance and technical support services for all AT&T telecommunications cabling infrastructure at NASP Complex, Pensacola, Florida previously referred to as CESL-177. Account number: 850 M55-7819 001.

1.5. Period of Performance. The period of performance shall be for a base year with four (4) option years and includes up to an additional 6 months of service if required by the Government in accordance with (IAW) FAR 52.217-8. The Period of Performance reads as follows:

Base Period:25 May 2026 – 24 May 2027
Option Year 1:25 May 2027 – 24 May 2028
Option Year 2:25 May 2028 – 24 May 2029
Option Year 3:25 May 2029 – 24 May 2030
Option Year 4:25 May 2030 – 24 May 2031

FAR 52.217-8 Option: 25 May 2031 – 24 November 2031

1.6. Hours of Operation.

1.6.1. Normal Duty Hours. The Contractor is responsible for providing performance/service, between the hours of 0730 - 1600, Central Standard Time, Monday through Friday except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor shall not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.6.1.1 Response Time for Routine Service. For routine service calls, contractor shall be responsible for dispatching the appropriate level of support personnel to make an onsite diagnosis of and repair service outage/problems to successfully respond to the outage for diagnosis and repairs as described in this PWS document. At any level, the response time shall not exceed that set forth in this PWS document. In the event technical support is require by the dispatch technician, the contractor shall provide multiple tiers of support staff to assist the field technician with any maintenance situation.

1.6.2. Federal Government Holidays.

a. New Year’s Day1st day of January Martin Luther King Jr.'s Birthday3rd Monday of January Presidents Day3rd Monday of February
Memorial DayLast Monday of May Juneteenth National Independence Day19th of June Independence Day4th day of July
Labor Day1st Monday of September
Columbus Day2nd Monday of October
Veterans Day11th day of November
Thanksgiving Day4th Thursday of November
Christmas Day25th day of December

b. When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday. This list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of any Wage Determination regarding applicable paid holidays.

c. If Government personnel are furloughed, the Contractor shall contact the Contracting Officer (KO) or the Contract officer Representative (COR) to receive direction. It is the Government’s decision as to whether the contract price/cost will be affected as a result of Government shutdown and/or furloughed Government employees. In the event of a Government shutdown or furloughed Government employee(s) impacts contract price/cost, a negotiated settlement will be reached as deemed appropriate by the KO.

1.6.3. Inclement Weather Operations. In cases of severe weather, the KO may authorize exceptions. When exceptions are granted, the Contractor shall make up all missed services within twenty-four (24) hours after the severe weather has terminated, unless the KO authorizes additional time. Rescheduling to provide make-up services shall not be a basis for a claim by the Contractor for additional compensation.

1.7. Place of Performance. The work to be performed under this contract shall be performed at the NASP Complex, Pensacola, Florida previously referred to as CESL-177.

1.8. Type of Contract. The Government will award a Firm-Fixed Price contract.

1.9. Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services to the Government IAW the terms and conditions contained in Federal Acquisition Regulation (FAR) Subpart 52.212-4 entitled, “Contract Terms and Conditions - Commercial Items” (52.246-1 entitled, “Contractor Inspection Requirements” for noncommercial under SAT, 52.246-1 for over SAT) and applicable sub-clauses pertaining to quality control.

1.9.1. The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall provide to the Government their quality control documentation with the Contractor’s proposal for use as an evaluation factor, three paper copies and one electronic copy of a comprehensive written QCP, electronic copies shall be in Adobe PDF or MS Office]; changes to the QCP after award shall be submitted to the KO and COR in an electronic copy within five (5) calendar days prior to the proposed changes thereafter. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC System in regard to this contract.

1.9.2. Corrective Actions. If at any time, it is determined by the KO that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to contract requirements, action shall be taken by the Contractor to correct the deficiency. If a Contract Deficiency Report (CDR) is issued the Contractor shall develop a Corrective Action Plan (CAP) which identifies the root cause, Corrective Action (CA) for the root cause, CA for the specific non-conformance and CA to the root cause to prevent recurrence and a corrective action including the timeline for completion.

1.10. Quality Assurance. The Government will evaluate the Contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the Contractor has performed IAW the requirements of the contract. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable deficiency rate(s) as illustrated within the PWS and Performance Requirements Summary. All performance ratings will use (Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory), as defined in FAR subpart 42.15, Contractor Performance Information. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

1.10.1. Contracting Officer’s Representative (COR). The Procurement Integrated Enterprise Environment (PIEE) [https://piee.eb.mil/piee-landing/] is the program used for nomination, tracking, documentation, and management of CORs will be used. The COR will be identified by separate letter. The COR monitors all technical aspects of the task order and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government equipment furnished; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.10.2. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW FAR Subpart

42.5, Post Award Orientation. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be considered into the overall contract price.

1.11. Operations Security (OPSEC) Security.

1.11.1. Access and General Protection/Security: Policy and Procedures.

Contractor and all associated subcontractor-Contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, Department of the Navy (DoN) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.11.1.1 Special Access.

(a) All contractor personnel will require a picture ID to gain access to the complex. Contract personnel shall have a company ID card with picture in plain view at all times when onboard the complex.

(b) All contractor-owned or private transportation modes to and from the complex may be subject to search each and every day to gain access to the complex.

(c) All contractor personnel shall sign in and out of in the logbook provided by the Government in the BCO and all switch area locations unless BCO Security Access Badge has been assigned.

1.11.2. Defense Biometric Identification System (DBIDS). The Defense Biometric Identification System (DBIDS) is a DoD-owned and operated system developed by Defense Manpower Data Center as a force protection program to manage personnel identity and access at DoD installations. DBIDS is a network database system designed to easily verify access authorization of personnel entering military installations by using barcodes and fingerprint biometric identifications.

To improve management and force protection at Navy installations, in 2017 the Navy transitioned from the Navy Commercial Access Control System (NCACS) to the Defense Biometric Identification System (DBIDS) for Contractors and vendors requiring access to an installation at no cost to them. NCACs cards are no longer accepted. In order to obtain base access, an individual needs to acquire DoD sponsorship, have a thorough identity check, be properly vetted, and have a legitimate reason for base access. Identity checks require a passport or a Real ID Act- compliant state driver's license. Vetting occurs when the individual's background and ID are compared against authoritative criminal justice data bases, and the individual has a letter or official document from the sponsoring organization which articulates the reason for access. When the above criteria are satisfactorily met, DBIDs credentials are issued.

Additional information is available at https://www.cnic.navy.mil/om/dbids.html.

Note: The use of mobile phones when operating a vehicle on a Naval Base is prohibited and DBIDS is also required for Base access.

1.12. Security.

1.12.1. Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use IAW OPNAVINST 5530.14E CH-3, Navy Physical Security and Law Enforcement Program.

1.12.2. National Agency Check, Local Agency Check and Local Credit Check. At a minimum, Contractor employees are required to have a favorable investigation IAW DoD Instruction 8500.2. Local Agency Check and Local Credit Check shall be submitted and results received 10 calendar days prior to commencement of work. An “unfavorable” or “no determination” adjudication of the Contractor employees’ investigation will result in immediate termination of access to the workspace and records.

1.12.3. Employment Eligibility Verification. No foreign national will be employed on this Government contract. This clause does not apply to employees hired overseas IAW Status of Forces Agreements, Diplomatic (memorandums) of understanding or other Host Nation Agreements. Employees hired under these agreements are subject to local pre-employment checks. Each Contractor employee shall comply with the HSPD-12 E-Verify Federal Acquisition Regulations FAR Clause 52.222-54, Employment Eligibility Verification.

1.12.4. Joint Personnel Adjudication System. All Contractors, working within DoN Spaces must be entered into the JPAS, and then owned by their contracting company Facility Security Officer. The receiving command Security Manager will then service those individuals in JPAS for tracking and monitoring of their investigation status. If no previous investigation exists the contractor personnel shall complete the requirement for a NACLC. NACLCs for positions of trust will be processed through the NSEOD Security Manager.

1.12.5. Additional Physical Security.

(a) Some work areas are controlled access areas that require an escort of all contractor personnel. Access will be approved and controlled by station Point of Contact (POC) and NAS Pensacola Security Officer. Prior contact will be required before access will be granted to contractor personnel. A list of any and all contractor personnel needed on each job will be submitted to NCTAMS LANT BCO Technical Point of Contact (TPOC), for validation and submission to station POC for approval, prior to start of work in a controlled access area.

(b) All contractor personnel shall be required to have a company ID card with picture in plain view at all times when onboard the Government facility. Contractor personnel shall be required to conform to all base regulations, to include; designated routes, parking regulations, base vehicle speed limits, automotive liability insurance, excavation permits, use of cellular, mobile, radio phones, photographing base facilities, infrastructure, restricted areas, and prohibited items.

(c) All contractor-owned or private transportation vehicles entering Government installations shall be subject to search at any time.

(d) All contractor personnel shall be required to sign in and out of the Visitor Logbook provided by the Government in the BCO and all switch area locations.

(e) The contractor shall comply with physical security standards for a Level One and Two restricted areas per OPNAVINST 5530.14 and NCTAMSLANTINST 5530.14 (series) for the protection of the BCO and supporting structures and facilities.

(f) The contractor shall coordinate with the TPOC for access badges and lock and key control for assigned spaces. The NAS Pensacola Security Officer maintains access and lock and key control for all NASP Complex buildings. The contractor shall sign for assigned keys as appropriate, with coordination provided by the TPOC.

(g) The contractor shall comply with the host and NCTAMS LANT regulations for obtaining personnel identification and vehicle passes. Certifications of need for access to the base and assigned buildings will be coordinated with the NCTAMS LANT TPOC.

(h) All contractor employees shall be provided a security briefing covering site access control procedures, key control, prohibited items in restricted/controlled spaces, and action to be taken in the event of emergency situations (fire, bomb threat, active shooter) and antiterrorism.

(i) During the on-going performance of the contract, if any contractor personnel are identified by the TPOC as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population the contractor shall take appropriate steps to remove and replace such personnel. The contractor shall not be reimbursed for costs associated with such removal, including the costs for replacement of personnel.

(j) The contractor shall comply with physical security standards for a Level Two restricted area per OPNAVINST 5530.14 for the protection of the BCO and supporting structures and facilities. The contractor shall also comply with Homeland Security Presidential Directive 12 which states: The implementation of Homeland Security Presidential Directive 12 (HSPD-12) has extended the basic investigative requirement to un-cleared contractors. These persons must, under HSPD-12, receive at least a National Agency Check with Inquiries (NACI) level investigation. Therefore, agency discretion with regard to the investigation of this population has been greatly reduced.

1.12.6 Physical Access.

The Contractor shall coordinate with the TPOC for access badges and lock and key control for assigned spaces. The NAS Pensacola maintains access and lock and key control for all Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMSLANT)-Pensacola buildings. The Contractor shall sign for assigned keys as appropriate, with coordination provided by the TPOC. All contractor personnel shall comply with NCTAMSLANT –Pensacola End Office Switch Standard Operating Procedure (SOP) as outline on Attachment 1 and requirements for restricted areas and scheduling any potential service affecting work during normal working hours: Normal hours of operations are between 0700 and 1600 Monday through Friday, excluding federal holidays: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth National Independence Day, Fourth of July, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. All contractors and Government employees (military/civilian) shall schedule any potential service affecting work (i.e. trunks, switch, etc.) after normal working hours, 24 hours prior to requested service date.

1.13. Safety. The Contractor shall establish and maintain a safety plan of which a draft plan shall be submitted to the KO at the time of proposal. Contractor’s final Safety Plan shall be submitted no later than no later than 30 calendar days after contract award.

1.13.1. In order to provide safety control for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract, the Contractor shall comply with 29 CFR 1910, Occupational Safety and Health Standards. The Contractor shall comply with the above and all other applicable DoD, Navy, Federal, State and Local safety and health requirements.

1.13.2. Environment and OSHA. The Contractor shall comply with all local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State, and Federal environmental and occupational safety laws, rules, regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO or authorized representative for final resolution. The Contractor shall notify the KO or authorized representative in writing in addition to any verbal notification of such conflict. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or authorized representative to halt any and all Contractor performance with a commensurate deduction of monies due to the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall notify the KO or designated representative and COR.

1.13.3. Reporting Mishaps. The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. The Contactor shall take corrective action to remedy reported deficiencies

IAW the terms of this contract. The COR shall be notified of deficiencies beyond the terms of this contract. The Contractor shall adhere to reporting of mishaps IAW OPNAVINST 5102.1D MCO P5102.1B, Navy & Marine Corps Mishap and Safety Investigation, Reporting, And Record Keeping Manual. In addition, the Contractor shall report injury or occupational illness to on-duty Contractors and contractor accidents involving Navy property and personnel.

1.13.4. Emergency Services.

a. The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall, in turn, notify the KO or COR within 30 minutes of the incident.

b. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

1.13.5. Personnel Safety. The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the KO, designated representative or COR, and shall notify the KO of the corrective action to be taken.

1.14. Personnel. For purposes of this paragraph, the term “personnel” or “employee(s)” refers to any person performing work related to this contract, including but not limited to, the Contractor’s employees, agents, representatives, or subcontractor. The Contractor shall staff this effort with trained, competent and capable employee(s) for the discipline they are assigned to. Contractor personnel shall present a clean, neat and professional appearance. The Contractor shall ensure that employees meet all applicable federal, state, local, and installation certification, licensing, medical requirements, and qualifications to perform all assigned tasks and functions as defined in this contract prior to commencement of work. The Contractor shall not permit any personnel to work under this contract if such person is identified by a Government authorized representative to the Contractor as a potential threat to the health, safety, security, general wellbeing, or operational mission of the Navy.. All Contractors’ personnel shall comply with installation security and access procedures and the Contractor’s final Safety Plan.

1.14.1. Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid U.S. state driver’s license, certificates and permits, applicable for the type and class of vehicle being operated.

1.14.2. Authorization to Work. Contractor’s personnel shall either be a United States Citizen or authorized to work in the United States or possess a valid U.S. Immigration T-151 or I-94, Alien Registration Card. If Contractor person is not a US Citizen they must submit a foreign national visit request through the State Department and their embassy. This process can take up to 60 days.

1.14.3. Speaking, Reading, and Understanding English. Contractor shall hire and staff personnel who can communicate with Government representatives and where reading, understanding, and discussing environmental, health, and safety warnings are an integral part of an employee’s duties, Contractor’s employee shall be able to understand, read, write, and speak the English language fluently. English shall be the only language used with regard to this contract for written correspondence, discussions and other business transactions.

1.14.4. Identification of Contractor Employees.

a. The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the KO prior to the contract performance date and updated as needed to reflect Contractor and subcontractor personnel changes.

b. All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

c. Contractor personnel shall ensure that all documents or reports produced by the Contractor are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.14.5. Conflict of Interest.

a. Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

b. Employment of Government Personnel. The Contractor shall not knowingly employ any person who is a U.S. Government employee if employing that person would create a conflict of interest. Additionally, the Contractor shall not knowingly employ any person who is an employee of the Government, either military or civilian, unless such person seeks and receives written approval according to DoD 5500.7-R, Joint Ethics Regulations by the individual’s commander or director. A copy of the authorization will be provided to the COR. In addition, the Contractor is prohibited from employing Government Quality Assurance Representatives whom the Contractor knows or should have known are responsible for monitoring any contracts/subcontracts awarded to the service provider.

1.14.6. Conduct of Employees. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. IAW Department of Defense (DOD) Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on nondisclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on United States of America Facilities.

1.14.7. Employee Uniforms. All contractor employees shall wear a contractor furnished uniform that is suitable to the environmental conditions for the position. At a minimum, the uniform shirt will have the contractor’s company name on the front. The uniform must be professional in appearance, and kept neat and clean. Attire shall be appropriate to the occasion, in good taste, clean, and in good repair. Shirts, blouses, and outerwear may be solid or patterned, but shall not have writing or pictures. Clothing or exposed tattoos may not be sexually provocative, suggestive, advocate drug use, or depict racial comments, vulgarities, or offensive language. Tank top shirts, underclothes worn as outer garments, cut-off shorts, sandals, or flip-flops are not appropriate. Ripped jeans or jeans with holes intentionally made into them are not in good repair and not appropriate. For safety reasons, all shoes must be close-toed when working outside of an office environment. Employees are required to wear hard-soled shoes or boots on practical areas/ranges at all times.

1.14.8. Contractor Advertising. The Contractor shall not place or display advertising of any kind on Government property.

1.14.9. Personnel Compliance. The contractor shall ensure that contractor employees observe and comply with all local and higher authority policies, regulations, and procedures concerning fire, safety, environmental protection, sanitation, security, traffic, parking, energy conservation, flag courtesy, “off - limits” areas, and possession of firearms or other lethal weapons. When two or more directives or instructions apply, the Contractor shall comply with the more stringent of the directives or instructions.

1.14.10. Personnel Conduct. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel employed to perform the work specified herein shall be the responsibility of the contractor. The contractor shall be responsible for the performance and conduct of contractor and subcontractor employees at all times. The contractor shall ensure that personnel present a professional appearance. Personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the installation shall abide by the security regulations listed in the contract and shall be subject to such checks by the Government as deemed necessary. The contractor shall not employ for performance under this contract any person whose employment would result in a conflict of interest with the Government’s standards of conduct.

1.14.11. Personnel Removal. Government rules, regulations, laws, directives, and requirements that are issued during the term of the performance period relating to law and order, installation administration, and security shall be applicable to all contractor employees and representatives who enter the installation. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site or installation. Removal of employees does not relieve the contractor from the responsibility for the work defined in this performance work statement. The contractor is expected to provide support services despite personnel removal or other unforeseen condition(s). Should replacement become necessary, the government reserves the right to review all resumes of proposed candidates.

1.14.11.1. Removal by Installation Commander: The Installation Commander may, at his/her discretion, bar an individual from the installation under the authority of 18 U.S.C. 1382 (1972), for conduct that is determined to be contrary to good order, discipline, or installation security and safety.

1.14.11.2. Removal Requested by COR: The COR may require the contractor to remove am employee working under this contract for reasons of misconduct or security violations. Contractor employees shall be subject to dismissal from the premises upon determination by the COR that such action is necessary in the interest of the Government.

1.14.11.3. Removal by Military Police: Contractor employees may be denied entry to or may be removed from the installation by Military Police if it is determined that the employee’s presences on the installation may be contrary to good order, discipline, or installation security and safety.

1.14.11.4. Removal for Unsatisfactory Performance: The government reserves the right to require the Contractor to remove and replace any personnel who provide unsatisfactory performance, demonstrate insufficient knowledge, or possess inadequate skill levels necessary to complete assigned tasks. The skill level of the staff provided shall be current and consistent with new technologies.

1.15. Supervision of Contractor Employees. The Government will not exercise any supervision or control over Contractor or Subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Subcontractor employees.

1.16. Other Direct Costs. The Contractor shall include all other direct costs (e.g., precursors, explosives, transportation costs, licenses, student handbooks, and other course materials and supplies) in base price of the contract.

1.17. Interaction With Other Activities. Government and contractor personnel will be working in common areas during working hours. Contractor performance shall not interfere with Government work in the area where any service or maintenance work is being performed. In the event the contractor believes that Government and other contractor personnel are interfering with the performance of the tasks described in this PWS, the contractor shall notify the COR immediately. The contractor is obligated to continue performance of the effort described in this contract unless there is authorization from the KO to stop work. Failure by the contractor to notify the COR and receive necessary instructions could result in denial of any additional costs incurred in performance of the contract under such conditions. Other Government contractor’s may be performing required services in areas that interrelate with the requirements of this contract. The Government will facilitate initial contact between contractor’s performing other contracts and this contract. The contractor shall provide all further required coordination between other contractor’s for any task specified in this contract that relates to or impacts on any other contracted work.

1.18. Safety. The Contractor is solely responsible for compliance of all safety regulations of employees while working on government owned facilities. All accidents which may arise out of, or in connection with, performance of services required herein which result in injury, death, or property damage, shall be reported in writing to the KO and COR within twenty-four hours of such occurrence. Reports shall provide full details of the accident, including statements from witnesses. The foregoing procedures shall also apply to any claim made by a third party against the contractor as a result of any accident that occurs in connection with performance under this contract.

1.19 Technical Point of Contact and Inspection and Acceptance. The Contracting Officer’s Representative under this action and the person responsible for performing inspection and acceptance of the contractor’s performance at the destination is:

Michael Utt, Base Communications Pensacola Division/Area Manager, Naval Computer and Telecommunications Area Station, Atlantic (NCTAMSLANT) Norfolk Phone: (850) 452-0020 / DSN 459 Fax: (850) 452-3433/ DSN 459 Email: michael.l.utt.civ@us.navy.mil

PART 2

DEFINITIONS, ACRONYMS & ABBREVIATIONS

2. Definitions and Acronyms.

2.1. Definitions.

2.1.1. Cannibalize. Remove parts from Government property for use or for installation on other Government property.

2.1.2. Contract Administrator. The official Government representative delegated authority by the KOto administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.3. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.4. Contractor Acquired Property. Property acquired, fabricated, or otherwise provided by the contractor for performing a contract and to which the Government has title.

2.1.5. Contracting Officer (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.6. Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.7. Controlled Area. A controlled space extending upward and outward from a specified point. This area is typically designated by a commander or director, wherein sensitive information or operations occur and requires limitations of access.

2.1.8. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.9. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.10. Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

2.1.11. Government Equipment Furnished. Government property that is incidental to the place of performance, when the contract requires contractor personnel to be located on a Government site or installation, and when the property used by the contractor within the location remains accountable to the Government. Items considered to be incidental to the place of performance include, for example, office space, desks, chairs, telephones, computers, and fax machines.

2.1.12. Government-Furnished Property (GFP) or Government Property. Property in the possession of, or directly acquired by, the Government and subsequently made available to the

Contractor for performance of a contract. Government furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor- acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.13. Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.14. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. The prime contractor is responsible for performance of all subcontractors.

2.1.15. Loss of Government Property. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

a. Items that cannot be found after a reasonable search;

b. Theft;

c. Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

d. Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

2.1.16. Material. Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.17. Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non personal service contracts are authorized by the Government IAW FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.1.18. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.19. Property. All tangible property, both real and personal.

2.1.20. Property Administrator (PA) or Plant Clearance Officer (PLCO). An authorized representative of the KOappointed IAW agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of the Contractor.

2.1.21. Property Records. Records created and maintained by the contractor in support of its stewardship responsibilities for the management of Government property.

2.1.22. Provide. To furnish, as in Government-furnished property, or to acquire, as in contractor- acquired property.

2.1.23. Quality Assurance. The Government procedures to verify that services being performed by the Contractor are acceptable IAW established standards and requirements of this contract.

2.1.24. Quality Assurance Specialist. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the KOin these areas.

2.1.25. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.26. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.27. Real Property. See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

2.1.28. Sensitive Property. Means property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

2.1.29. Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privy of contract with the subcontractor.

2.1.30. Unit Acquisition Cost means:

a. For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

b. For contractor-acquired property, the cost derived from the contractor’s records that reflect consistently applied generally accepted accounting principles.

2.1.31. Wide Area Work Flow (WAWF). A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt/acceptance documents over the web and allows Government personnel to process those invoices in a real-time, paperless environment.

2.1.32. Work Day. The number of hours per day the Contractor provides services IAW the contract.

2.1.33. Work Week. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. Acronyms.

AFBAir Force Base
CACorrective Action
CACCommon Access Card
CAPContractor Acquired Property
CDRContract Deficiency Report
CFRCode of Federal Regulations
CORContracting Officer’s Representative CORTContracting Officer’s Representative Tool
CEODDCenter for Explosive Ordnance Disposal and Diving DBIDS Defense Biometric Identification System
DFARS Defense Federal Acquisition Regulation Supplement DoDDepartment of Defense
DoNDepartment of the Navy
EODExplosive Ordnance Disposal
FARFederal Acquisition Regulation FPCON Force Protection Condition
GFPGovernment-Furnished Property
HMEHomemade Explosives
HSPDHomeland Security Presidential Directive IAInformation Assurance
IAWIn Accordance With
IDIdentification
ITInformation Technology
JPASJoint Personnel Adjudication System
JTRJoint Travel Regulation
KOContracting Officer
LANLLos Alamos National Laboratory
NACLCNational Agency Check, Local Agency Check and Local Credit Check NETCNaval Education and Training Command
NCACS Navy Commercial Access Control System NCSNoncritical Sensitive
NMCINavy Marine Corps Intranet NSEOD Naval School Explosive Ordnance Disposal OCIOrganizational Conflict of Interest
ODCOther Direct Costs
OPMOffice of Personnel Management
OPNAVChief of Naval Operations OPNAVINSTChief of Naval Operations Instruction OPSEC Operations Security
OSHAOccupational Safety and Health Administration PAProperty Administrator
PLCOPlant Clearance Officer
PMProject Manager
POCPoint of Contact
PWSPerformance Work Statement
QAQuality Assurance
QAPQuality Assurance Program

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