Sources_Sought_Notice_M95494-19-010_Housing_Property_Management_Svcs.docx

SOURCES SOUGHT NOTICE

M95494-19-010 14 August 2019

Subject: MCICOM Housing Property Management Services

THIS SOURCES SOUGHT IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST FOR PROPOSAL. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS ANNOUNCEMENT. ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS NOTICE IS STRICTLY VOLUNTARY.

1. DESCRIPTION:

Background: Marine Corps Installations Command (MCICOM), Facilities Directorate (GF), has the core responsibility for the management of approximately 740 Unaccompanied Housing (UH) facilities at 24 installations. MCICOM is responsible for the management and oversight of these facilities, and for housing services provided to our Marines. Currently, the primary tool used to manage the unaccompanied operations is uniformed Marines. These uniformed managers are temporarily detailed from their units for not less than 12 months and are responsible for the day-to-day housing operations of the facility. The intent is to augment the housing staff personnel with contract personnel. MCICOM GF requires contractor assistance in providing housing property management services across the regions and installation in support of managing and improving the Marine Corps’ UH Program.

Scope: To obtain Housing Property Management Support for UH service members residing in USMC barracks. The intent is for each installation to have the flexibility to assign the task(s) that fits the requirement(s) of their program within the scope of the PWS to enhance their operational support and contribute to their success in providing housing support and services to our Marines.

The Contractor will be responsible for: coordinating Housing Program activities and providing detailed responses to inquiries from internal and external sources to the Marine Corps; assisting in the development, analysis and coordination of Housing requirements determination for all personnel (i.e. permanent party, students, and recruits), providing background information and advice on housing issues, entering housing data, assessing facilities, entering and tracking maintenance requests, following up on resident requests and providing technical guidance on basic policies and procedures.

MCICOM requires experienced and trained housing property managers and staff to ensure the housing is managed and maintained in accordance with MCO 11000.22 Chapter 10 and DoD 4165.63M, Housing Management. The Housing Property Management Support will provide more timely, consistent, accurate and verifiable information on utilization, maintenance and furnishings management by the use of the Enterprise Military Housing (eMH) system. This PWS encompasses three Major Task Areas:

Task Area 1 – Operational Management Task Area 2 – Long Range Planning Task Area 3 – Program Oversight

TASK AREA 1 – Operations Management

Operations Management Support will enable the Marine Corps to provide quality housing services to our UH service members. Operations management includes providing day to day operations, tracking maintenance request and addressing all resident concerns. Contractor personnel supporting this task area will need to be able to multi-task and meet changing day-to-day demands. The Contractor shall provide day-to-day housing operations consisting of billeting, resident services, ordering of supplies and furnishings, planning, scheduling, report preparation, maintenance support, and eMH data entry to ensure UH operations for personnel, community support and property programs are managed and maintained at a high quality level. The contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met. Subtasks include:

· Performing Resident Service/Front Desk Operations

· Entering and Tracking Maintenance Requests

· Providing Customer Service to Residents

TASK AREA 2 – Long Range Planning

Long range planning support will enable the Marine Corps to budget properly for the UH program and maximize occupancy. Infrastructure Reset (IR) requires significant changes to how the Marine Corps has determined its requirement for facilities. Additionally MCICOM HQ, MCICOM Regions and Installations require robust and accurate data on the inventory and utilization of facilities in order to prioritize its limited sustainment and construction resources. The Contractor shall assist with long range planning to include updating and completing UH Worksheets, ensuring maximized space utilization, coordinating with Public Works to update UH fields in iNFADS, developing and monitoring long range plans for housing renovations and construction, and developing and monitoring long range plans for furnishing repairs and replacement. The contractor shall provide a staff with the necessary property management expertise to ensure performance objectives and standards are met. Subtasks include:

· Space Management

· Projecting Long Term Recapitalization Requirements

· Determining Furnishings Requirements

· Assessing Requirements

· Budgeting Support

TASK AREA 3 – Program Oversight

Per DoD Instruction 4165-63M -- all branches of service will utilize eMH. This automated system supports all aspects of UH management, to include assignments, utilization, maintenance request tracking, furnishings inventory, budget planning and program, and overall program administration. Additionally, the Contractor shall update eMH regularly and provide updates to senior leadership that summarizes facility condition, configuration, occupancy, utilization, resident satisfaction, and site assessments. The Contractor shall also conduct property assessment, review resident satisfaction results and provide support in implementing improvement plans. Subtasks include:

· Conduct Property Assessments

· eMH Reports

· Providing Command Updates

· Tracking Resident Satisfaction

2. PLACE OF PERFORMANCE:

Work will be performed at Government facilities. Only one contractor is required at each installation unless otherwise noted. The places of performance for this contract include the following locations:

MCIEAST Locations:

· MCB Camp Lejeune, NC (4)

· MCAS Cherry Point, NC MCIWEST Locations:

· MCB Camp Pendleton, CA (8)

· MCAS Miramar, CA (3)

· MCLB Barstow, CA

· MWTC Bridgeport, CA

· MCAS Yuma, AZ (3) MCIPAC Locations:

· MCB Camp Butler (3)

· Camp Mujuk

· Camp Futenma (2)

· MCB Fuji MCINCR Locations:

· Marine Corps Headquarters Arlington, VA (2) MARFORCOM Locations:

· CBIRF Indian Head, MD

· Marine Yorktown Barracks, VA MARFORRES Locations:

· Stewart ANGB, NY

3. PERIOD OF PERFORMANCE:

The period of performance is expected to be for a one-year base period with four (4) one-year option periods, if exercised. Performance is anticipated to begin February 2020.

4. NAICS:

The anticipated North American Industry Classification System Code (NAICS) for this requirement is 531311 ‘Residential Property Managers’ with a size standard of $7.5 million. This Sources Sought Notice is requesting responses to the following criteria ONLY from the sources that can provide the required service under the NAICS code.

5. ESTIMATED COST:

The rough estimate of the TOTAL requirement (5 years of support) is between $25 - $35M. This is not a firm estimate and is only being provided for informational purposes so contractors are aware of the magnitude of this requirement.

6. RESPONSE INSTRUCTIONS:

Interested vendors are requested to include, at a minimum, the following information:

1. Name of Organization, Cage Code, DUNS Number, Business Size Status (under NAICS 531311), Telephone Number, Address, and Email address for the primary point of contact.

2. Contract vehicles that would be available to the Government for the procurement of these services, such as General Service Administration (GSA) Federal Supply Schedules (FSS), GSA OASIS, or any other Government Agency contract vehicle. (This information is for market research only and does not preclude your company from responding to this notice.)

3. Description of your organization’s capabilities, history & experience with regards to all of the tasks outlined above at the performance locations listed. This description should demonstrate ability to perform the services described in this notice.

4. Description of your organization’s experience with rapidly staffing contractor personnel of a magnitude of ~33 individuals across the United States as well as OCONUS.

5. Any additional comments about the specifics of this sources sought notice.

Responses are limited to 10 pages including graphics; 11-pt. font minimum. Cover Page not included.

VENDORS WHO WISH TO RESPOND TO THIS SOURCES SOUGHT SHOULD SEND RESPONSES VIA EMAIL NLT 27 AUGUST 2018 10:00 AM (LOCAL D.C. TIME) TO BRANDON.M.PAYNE@USMC.MIL

Proprietary information and trade secrets, if any, must be clearly marked on all materials. All information received that is marked Proprietary will be handled accordingly. Please be advised that all submissions become Government property and will not be returned. All government and contractor personal reviewing RFI responses will have signed non-disclosure agreements and understand their responsibility for proper use and protection from unauthorized disclosure of proprietary information as described 41 USC 423. The Government shall not be held liable for any damages incurred if proprietary information is not properly identified.

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