PWS (NTT).docx
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- Solicitation number
- M95492Q0001
- Issued by
-
United States Marine Corps
About this file
This Performance Work Statement (PWS) details the United States Marine Corps Recruiting Command's (MCRC) requirement for comprehensive training and instructional development services. The contract is a five-year, firm fixed-price, indefinite delivery/indefinite quantity (IDIQ) agreement covering multiple training-related services including instructional development, video production, facilitation, technical writing, and curriculum creation for Marine Corps recruiting personnel across various locations nationwide.
Key services include developing and producing participant and facilitator kits for approximately 25 different training courses, creating instructional materials for approximately 1,225 hours of training content, producing around 850 minutes of video content annually, and providing facilitation services for approximately 400 hours over the contract period. Delivery locations span multiple Marine Corps facilities including Quantico, VA; Herndon, VA; San Diego, CA; Parris Island, SC; and district headquarters in Brooklyn, NY, Columbus, OH, Fort Worth, TX, and Great Lakes, IL. The contract requires a program manager with at least seven years of business experience in sales training and project management, and includes provisions for technical writing, working group participation, and a transition plan for the follow-on contract.
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DESCRIPTIONS AND SPECIFICATION
C.1. Background. The United States Marine Corps (USMC) has a continuing requirement to develop performance-based, criterion-referenced instruction for members of the Marine Corps Recruiting Command (MCRC) including instructional development (specific to civilian organizational training similar to train-the-trainer, and team communication skills training workshops), video development, graphic development, evaluations post development, facilitation services, and technical writing. These services are required at, but not limited to, the following locations: Marine Corps Recruiting Command (MCRC), Quantico, VA; The National Training Team (NTT) training location, Herndon, VA or any training location specified by MCRC; Recruiter School located at Marine Corps Recruit Depot (MCRD) San Diego, CA; two (2) Recruiting Regions located at MCRD Parris Island, SC and MCRD San Diego, CA; as well as six (6) Marine Corps District Headquarters located in Brooklyn, NY, Columbus, OH, MCRD Parris Island, SC, Fort Worth, TX, Great Lakes, IL, and MCRD San Diego, CA. A detailed description of the required instructional materials, instructional and video development, facilitation and other curriculum services follow in this PWS.
C.2. Identification of Training Needs. The contractor shall provide instructional development and review of Instructor-Led Training (ILT), including curriculum design, lesson plans, course handouts, PowerPoint slides, e-Learning, video production, graphic design, and instructional development and review for stand-alone eLearning courses and training. The contractor shall also provide production/printing and shipping services for all fully developed and any newly developed instruction throughout the life of this contract. Additionally, the contractor shall provide video development and facilitation services.
A detailed description of the required production/printing and shipping services, instructional and video development services, facilitation and other support services follows in this PWS. Attachments (1) and (2) provide the print specifications for fully developed instructional material discussed at PWS section C.5. Attachment (3) contains Exhibits A thru Exhibit S which gives pictures and further detailed information on the Recruiter Management Course Facilitator Kit the contractor shall use to develop the sample course materials required with proposal submission.
A curriculum style guide will be provided by the Government to the awardee for use as a guide when developing, reviewing, and updating documents. The intent of this guide is to ensure consistency across all materials.
C.3. Contract Type and Ordering Period. This is a single, Firm Fixed Priced, Indefinite Delivery Indefinite Quantity contract, with a five (5) year ordering period. The Ordering period will begin at contract award and run continuously for 5 years.
C.4. Instructional Material Production/Printing and Shipping
C.4.1. MCRC conducts performance-based, criterion-referenced instruction across all levels of the recruiting command. This instruction will require support and assistance from the contractor which will be ordered via individual task orders following award of the Contract. Contractor shall provide participant kits, facilitator kits, wall charts, and all other associated instructional material. Contractor shall produce/print and ship all instructional material listed in section C.5 (and C.8 if necessary) of this PWS, according to the print specification attachments, as required via task order. Consistency of branding, color palette, line art, typography, graphics, and quality is required. All training materials shall be reviewed by the COR or his/her designee prior to shipping/delivery and shall not require more than two review/comment/approval cycles, to meet acceptance. All facilitator kits shall include a carrying case/bag that can support all instructional materials associated with the respective kit.
C.4.2. Contractor shall ship instructional materials, via traceable shipping service, to the location(s) specified in each task order. Marine Corps Recruiting Command (MCRC), Quantico, VA; The National Training Team (NTT) training location, Herndon, VA or any training location specified by MCRC; Recruiter School located at Marine Corps Recruit Depot (MCRD) San Diego, CA; two (2) Recruiting Regions located at MCRD Parris Island, SC and MCRD San Diego, CA; as well as six (6) Marine Corps District Headquarters located in Brooklyn, NY, Columbus, OH, MCRD Parris Island, SC, Fort Worth, TX, Great Lakes, IL, and MCRD San Diego, CA. All instructional materials will be inspected by the government to ensure delivered items meet the requirements of the task order, and the contractor will be notified of acceptance status within 10 days of receipt. If any deficiencies between the task order requirement and the delivered items are identified, the contractor will rectify those deficiencies within 30 days of notification.
C.4.3. Deliverables for this section include: Producing/Printing and Shipping of Facilitator Kits, Participant Kits, Wall Charts, or MCRC Logo Certificates in the quantities ordered via individual task orders, printed in accordance with the print specifications listed in attachments 1 and 2 (as applicable), and shipped to the location(s) cited on the individual task order.
C.5. Fully Developed Instructional Materials. The following instructional materials are fully developed and shall be produced/printed and shipped in accordance with the Section C.4 of this PWS, and in the quantities ordered via individual task orders.
C.5.1. Marine Corps Communication and Consulting Basic Recruiter School (MC3-BRC)
C.5.1.1. Estimated quantities to be delivered each contract year are provided below:
C.5.1.1.1. Participant Kit - Approximately 1,600 each contract year (shipped to MCRD San Diego, CA. (Recruiter School) or any CONUS location specified).
C.5.1.1.2. Facilitator Kit – Approximately 10 each contract year (shipped to MCRD San Diego, CA. (Recruiter School) or any CONUS location specified).
C.5.1.1.3. Wall Chart Set – Approximately 30 each contract year (Approximately 10 shipped to MCRD San Diego, CA. (Recruiter School), Approximately 20 shipped to Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD) or any CONUS location specified).
C.5.2. Marine Corps Presentation Skills (MCPS)
C.5.2.1. Estimated quantities to be delivered each contract year are provided below:
C.5.2.1.1. Participant Kit - Approximately 2,060 each contract year (shipped to MCRD San Diego, CA. (Recruiter School) or any CONUS location specified).
C.5.2.1.2. Facilitator Kit – Approximately 20 each contract year (Approximately 15 shipped to MCRD San Diego, CA. (Recruiter School), and Approximately 5 shipped to Herndon, VA., or any CONUS location specified).
C.5.3. Ethics SNCOIC/Command Group/Recruiter (Ethics)
C.5.3.1. Estimated quantities to be delivered each contract year are provided below:
C.5.3.1.1. Participant Kit (Skill Guide Card) – Approximately 2,000 Each contract year (Approximately 1,900 shipped to MCRD San Diego, CA. (Recruiter School), and Approximately 100 shipped to Herndon, VA., Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.3.1.2. Facilitator Kit – Approximately 100 Each contract year (Approximately 15 shipped to MCRD San Diego, CA. (Recruiter School), and Approximately 85 shipped to Herndon, VA., Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.4. Marine Corps Communication and Consulting/Essential Communication Skills Career Retention Specialist Course (MC3/ECS-CRSC)
C.5.4.1. Estimated quantities to be delivered each contract year are provided below:
C.5.4.1.1. Participant Kit – Approximately 175 each contract year (shipped to MCRD San Diego, CA. (Recruiter School) or any CONUS location specified).
C.5.4.1.2. Facilitator Kit – Approximately 2 each contract year (shipped to MCRD San Diego, CA. (Recruiter School) or any CONUS location specified).
C.5.5. Career Planner Course/Advanced Tools for Coaching (CPC/AT4C)
C.5.5.1. Estimated quantities to be delivered each contract year are provided below:
C.5.5.1.1. Participant Kit – Approximately 45 each contract year (shipped to MCRD San Diego, CA. (Recruiter School) or any CONUS location specified).
C.5.5.1.2. Facilitator Kit – Approximately 2 each contract year (shipped to MCRD San Diego, CA. (Recruiter School) or any CONUS location specified).
C.5.6. Marine Corps Communication and Consulting Basic Prior Service (MC3-BPSRC)
C.5.6.1. Estimated quantities to be delivered each contract year are provided below:
C.5.6.1.1. Participant Kit – Approximately 60 each contract year (shipped to MCRD San Diego, CA. (Recruiter School) or any CONUS location specified).
C.5.6.1.2. Facilitator Kit – Approximately 3 each contract year (shipped to MCRD San Diego, CA. (Recruiter School) or any CONUS location specified).
C.5.7. Marine Corps Communication, Consulting, Coaching and Counseling (MC5)
C.5.7.1. Estimated quantities to be delivered each contract year are provided below:
C.5.7.1.1. Participant Kit – Approximately 135 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.7.1.2. Facilitator Kit – Approximately 3 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.8. Recruiting Management Course (RMC)
C.5.8.1. Estimated quantities to be delivered each contract year are provided below:
C.5.8.1.1. Participant Kit – Approximately 180 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.8.1.2. Facilitator Kit – Approximately 6 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.8.1.3 RMC Recruiting Trail Game – Approximately 5 each (shipped to Herndon, VA. or any CONUS location specified.
C.5.9. Assistant Recruiting Instructor Course (ARIC)
C.5.9.1. Estimated quantities to be delivered each contract year are provided below:
C.5.9.1.1. Participant Kit – Approximately 80 each contract year (any amount shipped to Herndon, VA., MCRD Parris Island, SC., MCRD San Diego, CA. or any CONUS location specified).
C.5.9.1.2. Facilitator Kit – Approximately 6 each contract year (any amount shipped to Herndon, VA., MCRD Parris Island, SC., MCRD San Diego, CA. or any CONUS location specified).
C.5.10. Marine Corps Communication and Consulting/OSO Course (MC3-OSOC)
C.5.10.1. Estimated quantities to be delivered each contract year are provided below:
C.5.10.1.1. Participant Kit – Approximately 60 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.10.1.2. Facilitator Kit – Approximately 1 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.11. Leadership Workshop/OSO Course (LW-OSOC)
C.5.11.1. Estimated quantities to be delivered each contract year are provided below:
C.5.11.1.1. Participant Kit – Approximately 6,000 each contract year (any amount shipped to Herndon, VA., Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.11.1.2. Facilitator Kit – Approximately 80 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.12. Marketing and Communication Course-Marine Corps Communication and Consulting/Effective Communication Skills (MACC-MC3/ECS)
C.5.12.1. Estimated quantities to be delivered each contract year are provided below:
C.5.12.1.1. Participant Kit – Approximately 40 each contract year (shipped to Herndon, or any CONUS location specified).
C.5.12.1.2. Facilitator Kit – Approximately 2 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.13. Military Entrance Processing Station Liaison Course (MEPS) Course
C.5.13.1. Estimated quantities to be delivered each contract year are provided below:
C.5.13.1.1. Participant Kit – Approximately 150 each contract year (any amount shipped to MCRD Parris Island, SC. (ERR RLS), MCRD San Diego, CA. (WRR RLS), or any CONUS location specified).
C.5.13.1.2. Facilitator Kit – Approximately 5 each contract year (any amount shipped to MCRD Parris Island, SC. (ERR RLS), MCRD San Diego, CA. (WRR RLS), or any CONUS location specified).
C.5.14. Staff Non-Commissioned Officer in Charge Course/Marine Corps Communication, Coaching and Counseling (SNCOIC Course/MC4)
C.5.14.1. Estimated quantities to be delivered each contract year are provided below:
C.5.14.1.1. Participant Kit – Approximately 720 each contract year (any amount shipped to Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.14.1.2. Facilitator Kit – Approximately 26 each contract year (any amount shipped to Herndon, VA., Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.15. Marine Corps Communication and Consulting-Sustainment modules 1-5 (MC3-Sus)
C.5.15.1. Estimated quantities to be delivered each contract year are provided below:
C.5.15.1.1. Facilitator Kit – Approximately 150 each contract year (any amount shipped to Herndon, VA., Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.16. Marine Corps Communication, Coaching and Counseling-Reinforcement
(MC4-R)
C.5.16.1. Estimated quantities to be delivered each contract year are provided below:
C.5.16.1.1. Facilitator Kit - Approximately 120 each contract year (any amount shipped to Herndon, VA., Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.17. Marine Corps Communication, Consulting, Coaching and Counseling Reinforcement/District Orientation Course (MC5-R/DOC)
C.5.17.1. Estimated quantities to be delivered each contract year are provided below:
C.5.17.1.1. Participant Kit – Approximately 180 each contract year (any amount shipped to Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.17.1.2. Facilitator Kit – Approximately 18 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.18. MCRC Logo Certificates
C.5.18.1. Estimated quantities to be delivered each contract year are provided below:
C.5.18.1.1. MCRC logo certificates color printed on 80# card stock - Approximately 20,000 each contract year (any amount shipped to Herndon, VA., MCRD Parris Island, SC. (ERR), MCRD San Diego, CA. (WRR), Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.19. Officer Selection Assistant Course (OSAC)
C.5.19.1. Estimated quantities to be delivered each contract year are provided below:
C.5.19.1.1. Participant Kit - Approximately 100 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.19.1.2. Facilitator Kit – Approximately 1 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.20. Assistant for Officer Procurement Course (AOPC)
C.5.20.1. Estimated quantities to be delivered each contract year are provided below:
C.5.20.1.1. Participant Kit – Approximately 30 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.20.1.2. Facilitator Kit – Approximately 2 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.21. Recruiting Station Operations Course (RS-OPSC)
C.5.21.1. Estimated quantities to be delivered each contract year are provided below:
C.5.21.1.1. Participant Kit – Approximately 120 each contract year (any amount shipped to Herndon, VA., MCRD Parris Island, SC., MCRD San Diego, CA. or any CONUS location specified).
C.5.21.1.2. Facilitator Kit – Approximately 5 each contract year (any amount shipped to Herndon, VA., MCRD Parris Island, SC., MCRD San Diego, CA. or any CONUS location specified).
C.5.22. Recruiting Station Executive Officer Course (RS-XOC)
C.5.22.1. Estimated quantities to be delivered each contract year are provided below:
C.5.22.1.1. Participant Kit – Approximately 50 each contract year (any amount shipped to Herndon, VA., MCRD Parris Island, SC., MCRD San Diego, CA. or any CONUS location specified).
C.5.22.1.2. Facilitator Kit – Approximately 5 each contract year (any amount shipped to Herndon, MCRD Parris Island, SC., MCRD San Diego, CA. or any CONUS location specified).
C.5.23. Recruiting Instructor Course (RIC)
C.5.23.1. Estimated quantities to be delivered each contract year are provided below:
C.5.23.1.1. Participant Kit – Approximately 24 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.23.1.2. Facilitator Kit – Approximately 5 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.24. Proficiency and Review (PAR)
C.5.24.1. Estimated quantities to be delivered each contract year are provided below:
C.5.24.1.1. Participant Kit - Approximately 1,500 each contract year (any amount shipped to Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.24.1.2. Facilitator Kit – Approximately 48 each contract year (any amount shipped to Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.25. Digital Engagement RSS (DE RSS)
C.5.25.1. Estimated quantities to be delivered each contract year are provided below:
C.5.25.1.1. Participant Kit – Approximately 2,000 each contract year (any amount shipped to Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C5.25.1.2. Facilitator Kit – Approximately 80 each contract year (any amount shipped to Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C. 5.26. Digital Engagement Management/Analysis (DEMA)
C.5.26.1. Estimated quantities to be delivered each contract year are provided below:
C.5.26.1.1. Participant Kit – Approximately 180 each contract year (any amount shipped to Herndon, VA., Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C5.26.1.2. Facilitator Kit – Approximately 20 each contract year (shipped to Herndon, VA., Quantico, VA. or any CONUS location specified).
C.5.27. Prior Service Recruiting Marine Corps Communication, Coaching and Counseling Reinforcement (PSR MC4-R)
C.5.27.1. Estimated quantities to be delivered each contract year are provided below:
C.5.27.1.1. Facilitator Kit – Approximately 20 each contract year (any amount shipped to Herndon, VA., Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.28. Prior Service Recruiting Marine Corps Communication and Consulting-Sustainment modules 1-5 (PSR MC3-Sus)
C.5.28.1. Estimated quantities to be delivered each contract year are provided below:
C.5.28.1.1. Facilitator Kit – Approximately 40 each contract year (any amount shipped to Herndon, VA., Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.29. Basic Prior Service Recruiter Course (BPSRC)
C.5.29.1. Estimated quantities to be delivered each contract year are provided below:
C.5.29.1.1. Participant Kit - Approximately 45 each contract year (shipped to MCRC Quantico, VA or any CONUS location specified).
C.5.29.1.2. Facilitator Kit – Approximately 2 each contract year (shipped to MCRD San Diego, CA. (Recruiter School) or any CONUS location specified).
C.5.30. Career Recruiter Course (CRC)
C.5.30.1. Estimated quantities to be delivered each contract year are provided below:
C.5.30.1.1. Participant Kit - Approximately 100 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.30.1.2. Facilitator Kit – Approximately 4 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.31. Prior Service Recruiting Proficiency and Review (PSR PAR)
C.5.31.1. Estimated quantities to be delivered each contract year are provided below:
C.5.31.1.1. Participant Kit - Approximately 40 each contract year (any amount shipped to Brooklyn, NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.31.1.2. Facilitator Kit – Approximately 8 each contract year (any amount shipped to Brooklyn NY. (1MCD), Columbus, OH. (4MCD), MCRD Parris Island, SC. (6MCD), Fort Worth, TX. (8MCD), Great Lakes, IL. (9MCD), MCRD San Diego, CA. (12MCD), or any CONUS location specified).
C.5.32. Prior Service Recruiting Career Recruiter Course (PSR CRC)
C.5.32.1. Estimated quantities to be delivered each contract year are provided below:
C.5.32.1.1. Participant Kit - Approximately 20 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.32.1.2. Facilitator Kit - Approximately 2 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.33. Prior Service Recruiting Staff Non-Commissioned Officer in Charge (PSR SNCOIC) Course
C.5.33.1. Estimated quantities to be delivered each contract year are provided below:
C.5.33.1.1. Participant Kit - Approximately 60 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.33.1.2. Facilitator Kit – Approximately 6 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.34. Prior Service Recruiting Digital Engagement Sustainment (PSR DE SUS) Course
C.5.34.1. Estimated quantities to be delivered each contract year are provided below:
C.5.34.1.1. Participant Kit - Approximately 60 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.34.1.2. Facilitator Kit – Approximately 6 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.5.35. Branded Notebooks
C.5.35.1. Estimated quantities to be delivered each contract year are provided below:
C.5.35.1.1. Branded Notebooks - Approximately 125 each contract year (shipped to Herndon, VA. or any CONUS location specified).
C.6. Instructional Development and Review
C.6.1. Instructional Development: The contractor shall conduct, in coordination with the Government, instructional development of Instructor-Led Training (ILT) and stand-alone eLearning courses and training, including design, lesson plans, course handouts, PowerPoint slides, video production, graphic design, e-learning, etc., to support instructional programs throughout the life of this contract. Development may be used for any combination of completed instruction hours. The total estimated hours of developed instruction to be ordered throughout the life of this contract is 1,225 hours. Instructional materials shall be printable, customizable and e-reader compatible. The contractor shall develop content aligned with government requirements and use the ADDIE (Analyze, Design, Develop, Implement, and Evaluate) process to develop curriculum. This process includes developing and/or implementing knowledge, skills, and dispositions, learning outcomes, and objectives to develop curriculum. Vendor shall also incorporate MCRC created content into fully developed and newly developed curriculum as designed and directed by the government. The contractor shall utilize the instructional process outlined below and provide as follows:
Instructional Development Process
Phase 1 - Data Gathering (DG) - Facilitation Materials (Post-It Notes, Course Handouts, Turn Charts, Markers, printer paper)
Phase 2 - Design Document (DD) - Printed and bound Design Document for each participant
Phase 3 - Technical Review (TR) - Participant Kit and Facilitator Kit for each participant - Draft level
Phase 4 - Pilot (PT) - Classroom level Participant Kit for each participant, one Facilitator Kit for each facilitator, and one Facilitator Kit/Participant Kit for each observer
Phase 5 - First Run (FR) - Classroom level Participant Kit for each participant, one Facilitator Kit for each facilitator, and one Facilitator Kit/Participant Kit for each observer
Phase 6 - Proof (PF) - 1 full production Facilitator Kit and Participant Kit
The contractor shall conduct face-to-face or virtual meetings with members of the NTT, during all phases of the instructional development process. Face-to-face meetings shall take place in the Herndon, VA area or any CONUS location specified in a task order and shall last no more than 8 hours a day, 5 days a week. Unless otherwise specified via task order, E-learning will be Section 508 accessibility standard compliant, scenario-based e-learning lessons with branched, menu-driven, and whole-screen active objects. “The Government uses Adobe Captivate for simulations; however, any commercial e-Learning authoring software proposed must be capable of meeting requirements above.” Final Versions of any E-learning shall comply with C.6.1.2 of the PWS.
C.6.1.1. Materials for technical review, pilot, and first run are considered “development.” Three (3) Facilitator Kits and up to 20 participant kits shall be available for each pilot and first run under the instructional development CLIN.
C.6.1.2. Final files will be provided to the COR upon approval of final completed instruction (Phase 6). Final product delivery to the COR shall include the following as applicable:
1. Updated storyboards with final file names.
1. Electronic final files (delivered on CD-ROM(s)/DVD(s), labeled Final Version 1.0) and shall include all audio and video files (including the original uncompressed media) along with an inventory sheet listing media segment start and stop locations, the original program files (Microsoft Word, Corel DRAW, etc.) as well as the finished file format (Adobe PDF, PowerPoint, Captivate, Articulate, etc.).
1. The print specifications to produce/print the materials will also be included.
1. Authoring files, including template elements not inherent to the authoring software.
1. Any special instructions for modifying content, including list of software-inherent templates used.
1. All image files, including both final and original image authoring files.
The final printed and electronic materials shall reflect all revisions approved after the first run is completed. A chronological listing of revisions throughout the instructional development process shall be captured by the contractor at each development stage and provided to the COR for approval and historical record.
C.6.1.3. Deliverables for Instructional Development include the following:
(1) Final fully developed instruction created in accordance with section C.6.1 as ordered via individual task orders. Final fully developed instruction shall include the files outlined at section C.6.1.2 as applicable.
(2) Virtual meetings or face to face meetings in Herndon, VA or any CONUS location specified in a task order during any phase of the instructional development process.
(3) A chronological listing of revisions at each development stage and provided to the COR.
C.6.2. Instructional Review: The contractor will attend and conduct, in conjunction with the government, an instruction review, of each fully developed and any newly developed instruction, as scheduled with the COR. It is anticipated that approximately four (4) instructional review sessions will be scheduled each year. Each review may be scheduled for approximately three (3) full meeting days (8 hours of review per day, for a total of approximately 96 hours of review per year) in the Herndon, VA. area or any CONUS location specified via task order.
Instructional Review will be conducted for every course based on the previous development completion date of the Proof. Instructional review will start no earlier than 24 months from the final proof date and no later than 36 months.
C.6.2.1. Instructional review will serve as the means to record information and present changes, revision, or update to resources, documents, training time, personnel, or equipment in order to make recommendations to improve the effectiveness and efficiency of the instruction.
C.6.2.2. Representation from the contractor may include: curriculum developer and a recorder, additional members may be approved by the COR. Representation from the government may include: subject matter experts and the COR.
C.6.2.3. The contractor will deliver a formal written report to justify and recommend implementing any revisions to the instruction, no more than 30 calendar days after the instructional review adjourns. Recommendations must be specific and comprehensive, and they must detail the process of how changes, revision, update to resources, documents, training time, personnel, or equipment should be implemented to best meet instructional needs. The formal report shall be prepared as one paper copy and one electronic file (original program files as well as the final file format). The report will be delivered to the COR for review.
C.6.2.4. Fully developed instructional programs are listed in section C.5 of this PWS.
C.6.2.5 Any changes, revisions, or updates resulting from the formal written report will be incorporated into the instruction via the instructional development section of this PWS (See C.6.1), as required via task order.
C.6.2.6. Changes, revisions, and updates resulting from the review and written report shall be delivered to the COR as two sets of electronic files (delivered on CD-ROM(s)/DVD(s), labeled Final Version #. #). The first set of files will contain the changes, revisions, and updates as individual files to be used for retrofit. The second set of files will contain the entire instructional material as changed, revised, and updated and will replace the previous version final files used for production/printing. The print specifications for any instructional material that was changed, revised, or updated shall be updated upon final file acceptance by the COR.
C.6.2.7. A chronological listing of revisions throughout the instructional revision process shall be captured by the contractor at each stage and provided to the COR for approval and historical record. The listing shall include at a minimum, what changed, why it changed, who authorized the change, and the date.
C.6.2.8. Deliverables required for each Instructional Review are as follows:
(1) Curriculum developer and recorder attending instructional review meetings in Herndon, VA or any CONUS location specified in a task order during any phase of the instructional development process as directed by the government.
(2) Written report to justify and recommend implementing any revisions to the instruction, no more than 30 calendar days after the instructional review adjourns.
(3) One set of electronic files containing the changes, revisions, and updates as individual files to be used for retrofit.
(4) One set of electronic files containing the entire instructional material as changed, revised, and updated to be used to replace the previous version final files used for production/printing.
(5) One electronic version of the final print specification for all revised courses following COR approval
(6) A chronological listing of revisions throughout the instructional development process shall be provided to the COR
C.7. Video Content Development
C.7.1. New video content may be required in support of new instruction or as a stand-alone requirement. Video site production shall be selected based on cost effectiveness and site availability with regards to mission requirements between the contractor and MCRC. Contractor shall provide by the minute, finished video similar to the video in the Recruiting Management Course (RMC), see RMC attachment. Approximately 170 finished minutes each year, for an estimated total of 850 minutes to be ordered throughout the life of the contract).
C.7.2. The contractor shall obtain a release, in format of attachment 4, from each individual included in new video content. All releases shall be provided to the COR with the video presented for COR approval.
C.7.3. A chronological listing of all videos produced by the contractor throughout the life of the contract shall be captured by the contractor and provided to the COR annually.
C.7.4. Deliverables required for Video Content Development as follows:
(1) Completed videos as ordered via individual task orders
(2) Annual chronological listing of developed videos.
C.8. Future Instructional Materials: The instruction and/or videos listed below are planned for development via section C.6. or C.7 of this PWS as appropriate. All instructional material for production/printing and shipping (if required) will be approved by the COR and the Contracting Officer upon completion of the instructional or video development process. See material descriptions attachment for print specifications of similar instructional materials as noted.
C.8.1. Effective Training Techniques (Train the Trainer (T3)). This course already exists, however, an instructional review and potential for enhancement, modification and development exists.
C. 8.2. Officer Selection Officer Digital Engagement. This will be similar to the Non-Prior Service DE course already in the training library; however, it will be tailored specific to Officer Procurement.
C.8.3. Sgt.Maj. Course. A billet specific course designed for Sgt.Maj. this will be similar to the Ops Course already in the training library.
C.8.4. Billet Orientation Videos. By billet orientation videos designed to provide an overview of billet responsibilities, billet specific training requirements and expectations.
C.8.5. Command Recruiter (CDR) Orientation Video. Designed for Marines assigned to the CDR program outlining expectations in relation to duties and conduct.
C.8.6. Recruiting Support Officer Course. Billet specific course designed for Marines assigned to the RSO program in support of Recruiting Operations.
C.8.7. District Staff Orientation. Designed as a refresher course for Marines assigned subsequent recruiting tours at various levels and billets beyond the RS level.
C.8.8. Master Trainer Course and Certification. Develop a Master trainer Certification Course to enhance capabilities of trainers within MCRC.
C.8.9. Develop a Certification Course using the individual certifications already nested within various courses into one complete certification course.
C.8.10. Design, develop and deploy a web-based mobile (smartphone/tablet) accessible training platform that is readily available, easily accessible, reliable, and secure in order to enhance learning. The platform shall adhere to the security requirements outlined in the National Institute of Standards and Technology (NIST) Publication 800-600, Volumes I & II. This platform will allow all approved users the ability to highlight, annotate or otherwise add useful commentary to their personalized course material. The assumption is all DOD users will continue to use Adobe PDF Reader or elements of Microsoft Office, Office 365, or Defense Enterprise Office Suite. Users will be able to access content via MS Word, One Note, Teams, etc.… All content will be designed, built, and available on a computer and mobile device. Depending on the device used the content view, feel, and functionality will seamlessly integrate into web based or mobile platforms. Holistically, the platform and integrated curriculum will provide easy access to all approved curriculum and personalized user material.
C.9. Facilitation Services
C.9.1. It is estimated that the contractor shall provide approximately 20 hours of facilitation per quarter, which would be approximately 80 facilitation hours per year, for an estimated total of 400 hours of facilitation to be ordered throughout the life of the contract. All facilitation will take place in Herndon, VA or any CONUS location specified in a task order. The contractor shall provide and conduct civilian train-the-trainer workshops, as determined by the COR, and executed via written task orders. Train-the-trainer workshops shall prepare the trainer with the skills required to facilitate specific instruction and programs to ensure consistency and reliability of instructional delivery and program success through the use of effective facilitation techniques. This may include Team Communication Skills Workshop and any civilian lead sales symposiums as a means of cross-pollination of MCRC sales techniques and systematic recruiting practices with civilian counterparts. It shall be the contractor’s responsibility to have all facilitation and instructional materials (turn-charts, pens, pens, projector, computer, speakers, charts, graduation certs, handouts, etc.) available and on-site prior to the convening date, as required. All travel expenses associated with this requirement shall be handled in accordance with C.15 of this PWS.
C.10. Administrative and Technology applicable to all Task Orders
C.10.1. Upon issuance of a task order, the contractor, in coordination with the COR, and members of the NTT, shall produce a plan of action and milestones (POA&M) within 15 calendar days of the task order. The POA&M shall be reviewed and updated as needed. This POA&M shall be used by contractor as a guide to schedule and complete events outlined in the task order within the task order’s performance period. All communication shall be documented by the contractor electronically and provided to the COR.
C.10.2. All instruction shall be given by the NTT via the COR. At a minimum, any rescheduling and/or changes to facilitation scheduling shall be provided fifteen (15) calendar days prior to the originally scheduled convening date of the subject event or as agreed upon between the contractor and COR. At no time will any scheduling changes made, or instructions given, by the COR, incur additional cost or increase the price of any task order. Any changes that will/may incur additional costs shall not be implemented by the contractor without a modification to the task order or written confirmation from the Contracting Officer.
C.10.3. All shipments of materials shall be completed on time in accordance with issued task orders.
C.10.4. Participant Kits and associated supplemental materials shall become the property of the participant (books, skill guide cards etc.).
C.10.5. Contractor shall create and maintain a web-based File Sharing Platform (FSP) that will house print and production materials, instructional development documents, POA&Ms, and other shareable documents between contractor and MCRC NTT. The FSP shall allow access to no less than 10 Government Employees. The platform shall adhere to the security requirements outlined in the National Institute of Standards and Technology (NIST) Publication 800-600, Volumes I & II.
C.10.6. Contractor shall use DOD SAFE to exchange large files with MCRC to the maximum extent practicable. If the contractor cannot use DOD SAFE to transfer files for any reason, the contractor shall coordinate with the COR for an acceptable means of transferring data.
C.10.7. Contractor shall develop agenda and facilitate a monthly alignment meeting to ensure deadlines, projects, requirements, and schedules remain on track. Ten of these meetings can be virtual meetings, however two meetings shall be face to face. Each virtual meeting will last approximately 4 to 8 hours. The face-to-face alignment meetings shall be focused on conducting an end of year and mid-year review to discuss timelines, contract metrics, best practices, and identify any areas for improvement. MCRC will host and provide the meeting space for these meetings in the Quantico, VA Area. Each face-to-face meeting will be approximately 8 hours a day, and last no more than 5 days in duration
C.10.8. Within 3 days following the monthly alignment meeting, contractor will provide a report with all meeting minutes, notes and a list of upcoming deliverables highlighted. All costs (excluding travel expenses) associated with participation in these meetings and development of the reports shall be included in the daily unit price for an “Alignment Meeting” cited at Contract Line-Item Number (CLIN) 0039 of this solicitation. All travel expenses associated with this requirement shall be handled in accordance with C.15 of this PWS.
C.10.9. Deliverables for Administrative and Technology:
(1) Plan of Action and Milestones created in accordance with section C.10.1 as individual task orders are placed.
(2) Creation and maintenance of a File Sharing Platform in accordance with C.10.5.
(3) Monthly Alignment meeting (Virtual and Face to face) in accordance C.10.7.
(4) Alignment meeting report in accordance with C.10.8.
C.11. Allocation of Intellectual Property, and Use of Data/Information/Software and Data Rights.
C.11.1. Unless otherwise specified by the COR, all Deliverables shall be prepared and delivered as specified under the contract and/or the PWS. Deliverable items pertaining to specific work to be performed under the contract/task order shall be identified. Although not normally priced separately, the resources to prepare and submit these Deliverables should be included in the proposed price for each said task. While the Deliverables described in this PWS apply to the basic contract, the Government reserves the right to require additional documentation not specified herein depending on performance requirements. All Contract developed databases, analyses, studies, software, applications, training courses and training materials, web products, technical and other writings, information and other items, and all associated intellectual property, (hereinafter referred to either singularly or collectively as “Items”), first produced, created, or generated and required to be delivered or in progress under the contract shall be solely and fully owned by the Government. The Contractor shall turnover all Contract developed Items including transfer of all associated intellectual property, completed or in progress, to the Government, if not already delivered, upon contract completion. The contractor will provide an initial assignment, attachment 5, which the contactor will revise to keep updated to include all deliverables under this contract.
C.11.2. Deliverables, Handling, and Use of Items and Intellectual Property.
Execution of the PWS tasks will frequently yield deliverables in the form of, but not limited to: reports; papers; training materials; presentation packages such as PowerPoint briefings, slides, computations with backup information; software; databases and database-related items; website and website-related items; graphics, videos; visual aids, and meeting minutes. Reports and other visual or text-based items shall contain information in sufficient detail to ensure that a user or a professionally qualified third party can follow the logic of the report(s), etc. Government review comments, as appropriate, shall be incorporated into each final deliverable in the form of revisions, deletions, additions and corrections.
The Contractor shall not use Contractor’s or third-party proprietary items and/or materials unless otherwise agreed upon in writing by the Contracting Officer prior to the commencement of the work. The Contractor is required to provide a Data Rights Assertion listing that includes all information shown in DFARS 252.227-7017 for both commercial and non-commercial deliverables that will be delivered to the USG with less than unlimited rights.
No Items created or provided expressly for this PWS shall be used by the Contractor for any purpose other than those that are in support of, or for performance under, this PWS without the prior written permission of the Contracting Officer. The Contractor is obligated to protect from unauthorized use or disclosure all Government confidential or classified material and/or Government-owned proprietary, and/or Personally Identifiable Information or Personal Privacy, Items obtained in the course of performance under the Government contract, as long as such Items remains proprietary, confidential, sensitive or classified. Any information obtained in the course of duties, or the performance of services, under this contract including, but not limited to, information that may be made available for use that relates to the information, technical data, trade secrets, processes, operations, style of work, or apparatus, or to the information, technical data, statistical data, amount or source of any income, profits, losses, or expenditures of any person, firm, partnership, corporation, or association is included in this paragraph (and with “Items”). Contract personnel or its subcontractors shall not publish, divulge, disclose, or make known Items in any manner, or to any extent not authorized by the Contracting Officer. When the Contractor’s need for any Items ends, the Items shall be returned promptly (within ten (10) business days) to the appropriate government program personnel. However, the obligation not to discuss, disclose, release, reproduce or otherwise provide or make available such Items, or any portion thereof, shall continue, even after completion of this contract/order. Any actual or suspected unauthorized use, disclosure, release, or reproduction of any Items or violation of this agreement, of which the company or any employee is or may become aware, will be reported promptly (within one business day) to the Contractor’s program manager, who will inform the Contracting Officer within five (5) business days of receiving such report. The Contractor shall use appropriate administrative, technical, and physical safeguards to protect the data and prevent unauthorized use or disclosure.
Contractor acknowledges that criminal penalties under the Privacy Act (5 USC 552a(I)(3), as amended) may apply if USMC determines the Contractor, or any individual employed or affiliated therewith, knowingly and willfully obtained or distributed information under false pretenses. The Contractor shall generate, collect, distribute and manage records in accordance with the Privacy Act of 1974 (PL93-79), as amended, at all times, and FAR Clauses 52.242-1 52.224-2 All Items generated by the Contractor including all associated intellectual property, in whatever form, created, generated, or produced under this requirement shall become the property of the U.S. Government/Marine Corps and not the Contractor, subcontractor, or individual author or researcher; therefore, the U.S. Government/Marine Corps shall have the irrevocable, royalty-free, worldwide right to use, modify, reproduce, perform, display, release, or disclose such Items in whole or in part, in any manner, and for any purpose whatsoever, and to have or authorize others to do so. The contract includes all applicable DFARS clauses (including, but not limited to, DFARS 252.227-7020). Items shall be sufficient, competent, and relevant to support the Contractor's findings and be consistent with fact. Test and demonstration will be required as an additional task for models or other Items as required by this PWS.
C.11.3. Distribution, Media and Format.
Unless otherwise directed by the COR, see the PWS for the required distribution, media and format. The Marine Corps shall have unrestricted access and use of all deliverables upon delivery; therefore, the Contractor shall provide all deliverables in a version, format, and media used/useable and modifiable by the Marine Corps.
C.12. Video and other Graphic Items.
C.12.1. Release statements authorizing the Marine Corps’ use of participants’ voices and images must be obtained from all personnel who are photographed, audio recorded, or filmed in the execution of this effort. These releases must be submitted to, and approved by, the Contracting Officer (or, at the discretion and approval of the Contracting Officer, will be provided to the Contractor) prior to performing work associated with recording or capturing personal images or voices. Furthermore, if music or other proprietary items are incorporated into the videos, the Contractor shall obtain an irrevocable, worldwide, royalty-free license of sufficient scope to allow the Marine Corps unrestricted use of such items. Moreover, the Contractor will provide the original of all releases and licenses along with a spreadsheet and/or other Image and Video Content Rights Audit Sheet listing all such signed releases and licenses to the Contracting Officer upon request or at the time of delivery of the finished products.
C.12.2 unless otherwise directed by the COR, the Contractor shall incorporate the following statement on the video package (and opening of the video):
“In addition to works of the U.S. Government (as defined by 17 U.S.C. § 101 et seq.), this video may also contain matter or materials that are either covered by copyright or other…
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