PERFORMANCE WORK STATEMENT_Dive Contract Position.docx

PERFORMANCE WORK STATEMENT

1.0 Scope.

1.1 4th Reconnaissance Battalion has a requirement for non-personal services to provide full-time support in the area of diving facilities and operations across (3) geographically separate dive lockers within 4th Marine Division: San Antonio, TX, Marine Corps Base Hawaii, and Mobile, AL. The primary duty location is aboard Fort Sam Houston at the 4th Reconnaissance Battalion Headquarters and Service Company (H&S Co) Home Training Center (HTC) in San Antonio, TX. Regular travel to the secondary locations is integral in this position’s responsibilities.

1.2 The required support services are intended to assist the battalion’s Dive Chief and dive locker staffs in all matters requiring professional and technical collaboration, maintenance, and operational training advisement and support.

2.0 Period of Performance. The period of performance will be for a two-year base period and two (2) one-year.

option periods.

3.0 Place of Performance. The primary place of performance is the 4th Reconnaissance Battalion dive locker located at 3037 Binz Engleman Road, Fort Sam Houston, San Antonio, TX. Additional places of performance will include the dive locker aboard Marine Corps Base Hawaii, Oahu, HI, and the 3d Force Reconnaissance Company dive locker in Mobile, AL. The contractor shall maintain regular presence at secondary locations through scheduled site visits. Travel frequency shall be determined by operational requirements and coordinated through the Contracting Officer's Representative.

4.0 Security Clearance. Work under this task order maybe classified as SECRET. The contractor shall comply with all applicable DoD security regulations and procedures during the performance of this task order. Contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, privacy act data, and government personnel work products, which are obtained or generated in the performance of this task order.

The Trustworthiness clause is applicable to this task order. DD Form 254 Department of Defense Contract Security Classification Specification. Attachment (1).

5.0 Contracting Officer’s Representative (COR). The Government will appoint personnel, known as the Contracting Officer Representatives (COR), to monitor performance to ensure services, within this performance work statement (PWS) are received and performed in a satisfactory manner. The COR will evaluate the contractor’s performance in accordance with the PWS to ensure acceptable quality levels (AQL) of the performance standard are met.

5.1 Role of Contracting Officer’s Representative (COR) for Inspection, Acceptance, and Other Duties.

5.1.1 Responsibilities. Performs surveillance and inspection of repair services and/or services required under this contract; determines the adequacy of the contractor’s performance per PWS specifications; acts as the COR at the work site; ensures compliance with contract performance requirements; and advises the CONTRACT ADMINISTRATOR of any factors that may cause work performance delays. The COR cannot authorize deviations from specifications and requirements of this contract. The Battalion Operations Officer will be appointed as the Contracting Officer’s Representative. The current Battalion Operations Officer is: Major Bennett Guillory, phone: 254-253-0601, bennett.guillory@usmc.mil. The Contracting Officer is the only person authorized to approve changes in any of the requirements of this contract. The Contractor shall not consider any order, statement, or conduct by Government personnel who visit the Contractor’s facilities or in any other manner communicate with Contractor personnel during performance of this requirement as a change to the terms and conditions of the contract. The Contractor shall not comply with any order (verbal or written), direction or request of any Government personnel unless it is issued, in writing, by the Contracting Officer. In the event the Contractor or Contractor personnel effect any change to this requirement by direction of any individual other than the Contracting Officer will have done so without authority and shall bear all costs associated with such change.

5.2 Documents and Reports required from COR.

5.2.1 Unacceptable Performance. When performance does not meet specifications and requirements of this contract, written (letter, fax, or email) documentation will be furnished explaining how performance is unacceptable. This notice shall include specification(s) not being met referencing relevant contract paragraph number(s), date, and time observed. The notice shall be submitted to the CONTRACT ADMINISTRATOR within two workdays of each occurrence.

5.2.2 Final Receiving Report. Within five workdays after the contract period ends, the COR must submit a final receiving report to the CONTRACT ADMINISTRATOR. This report shall confirm that all services and supplies have been received, inspected, and accepted.5.3 Quality Assurance Evaluations.

5.3.1 The COR is designated by the Contracting Officer to perform technical surveillance and receive all deliverables in compliance with the PWS.

5.3.2 The above paragraph does not authorize the COR to make changes in the scope, price, terms, or conditions of the contract without the written authorization/concurrence of the Contracting Officer.

5.3.3 The responsibility for inspection and acceptance of the deliverables furnished under this contract rests with the COR, or in their absence their authorized representative(s). Inspection and acceptance of all deliverables will be accomplished at the end of each month during the period of performance.

5.3.4 Inspection and acceptance will be performed at the location where work was performed.

5.3.5 The following specific areas of contract administration are assigned to the Contracting Officer’s Representative:

5.3.5.1 Receipt of all required reports.

5.3.5.2 Certification of invoices in accordance with the payment terms of the contract to include validation of each line item on each invoice.

6.0 Applicable Documents-

Publication Title MCO 1510.34A Individual Training Standards System MCO 1553.3B Unit Training Management (UTM) Program MCO 4400.16H Ground Equipment Cond Sup MRR Policy MCO 3000.11E Ground Equipment Condition and Supply Materiel Readiness Reporting (MRR) Policy MCO P4400.82F W/ CH2 Marine Corps Unified Materiel Management System (MUMMS) Controlled Item Management Manual MCO 4733.1B Marine Corps Test, Measurement, and Diagnostic Equipment (TMDE) Calibration and Maintenance Program (CAMP) MCO 4790.18C Corrosion Prevention and Control (CPAC) Program MCO 4790.25 Ground Equipment Maintenance Program (GEMP) MCO P5090.2A W/CH 1-3 Environmental Compliance and Protection Manual MCO P11262.2A Inspection, Testing, and Certification of Tactical Ground Load Lifting Equipment NAVMC 3500.12B Marine Corps Engineer and Utilities Training and Readiness Manual TM 10510-OD/1N Paint, Coating, Underbody and Registration Marking for Marine Corps Combat and Tactical Equipment

NAVY (NAVSEA) SS600-A3-MMA-010, MK 25 MOD 2 UNDERWATER BREATHING

APPARATUS (UBA)

SS521-AG-PRO-010, U.S. Navy Diving Manual NAVSEAINST 3150. I B, Diving Program NAVSEA SS521-AA-MAN-0l0, Revision 3, Change A, U.S. Navy Diving and Manned Hyperbaric Systems Safety Certification Manual

OPNAVINST 5100.19F, NAVY SAFETY AND OCCUPATIONAL HEALTH

PROGRAM MANUAL FOR FORCES AFLOAT

OPNAVINST 5100.23H, SAFETY AND OCCUPATIONAL HEALTH PROGRAM

NAVSEATS500-AU-SPN-010, U.S. NAVY GENERAL SPECIFICATION FOR THE DESIGN, CONSTRUCTION, AND REPAIR OF DIVING AND HYPERBARIC EQUIPMENT OPNAVINST 5102.1E, Naval Safety Investigation and Reporting Program NAVSEAINST 4790.8D, Navy 3M Manual

MILPERSMAN 7220-090, HAZARDOUS DUTY INCENTIVE PAY (HDIP) FOR DIVING DUTY

NAVEDTRA 43910-H, Personal Qualification Standards for Navy Divers

7.0 Contractor Responsibilities. The contractor shall provide support services for the following requirements.

7.1 Personnel qualifications and certifications common to all contractor’s personnel:

7.1.1 The contractor’s employees must be a US Citizen with a current SECRET security clearance or be able to obtain and maintain a secret clearance for the duration of the contract.

7.1.1.0 Work under this task order maybe classified as SECRET; therforeall personnel must comply with applicable DoD security regulations and procedures.

7.1.1.1Contractor shall not disclose and must safeguard procurement-sensitive information, computer systems and data, Privacy Act data, and government personnel work products obtained or generated in the performance of this task order.

7.1.1.2 The Trustworthiness clause is applicable to this task order.

7.1.1.3 Upon contract award the Contractor shall forward their employee clearance information to the Contracting Officer Representative (COR).

7.1.1.4 DDForm 254 Department of Defense Contract Security Classification Specification is included as Attachment (1).

7.1.2 The contractor’s employees shall be capable of communicating (oral and written) fluently in English.

7.1.3 The contractor’s employees shall possess at least a high school or equivalent level education.

7.1.4 The contractor’s employees shall be capable of operating all Microsoft Office Suite of programs.

7.1.5 The contractor’s employees shall have at least one (1) year of experience working with the basic maintenance user functions of the Oracle software based Global Combat Support Systems (GCSS)

7.1.6 The contractor’s employees shall possess a complete understanding of all US military ranks and associated customs and courtesies.

7.1.7 The contractor’s employees shall work an eight (8) hour workday from 0730 to 1630, (one hour provided for lunch), 40 hours per week and a total of 1920 hours per year.

7.1.7.1 Travel will be required. If travel cause employee to exceed the 40-hour weekly limit, compensated time may be provided.

7.1.7.2Contractor will be required to travel to support Det Hi and 3rd Force Dive Lockers semi-annually. Additional travel for maintenance or training purposes may be directed by the COR as needed.

7.1.7.3 Federal holidays observed by this base are New Year's Day, Martin Luther King, Jr.'s Birthday, Presidents’ Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day, and other specifically designated days that are mutually agreed upon between the CONTRACT ADMINISTRATOR and the Contractor. When a holiday falls on a Sunday, the following Monday will be observed as a legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a holiday by U. S.

Government agencies.

7.1.7.4 In the event an Executive Order issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the COR or designee will determine and advise the contractor on whether services are required for that day.

7.1.8 The contractor’s employees shall always act and dress professionally. Professional dress is defined as clothing that is neat, clean, and in good repair. Clothing that exposes cleavage, torn/ripped, dirty, and midriff or undergarments are visible; any attire bearing political messages, statements, or affiliations; clothing displaying casual graphics, slogans, or messages; is not professional dress.

7.1.9 All travel requires prior authorization by the COR and will be reimbursed in accordance with Joint Federal Travel Regulations.

7.1.9.1 Travel between work sites during regular duty hours is considered inherent to the tasks detailed in the PWS and will not be reimbursed. See Section 3.0 for Place of Performance. There is not a specified number of trips between work sites.

7.1.10 The Contractor shall be responsible for obtaining all necessary licenses and certifications and for complying with all applicable Federal, State, and local laws. The Contractor shall maintain updated copies of any applicable licenses and certifications for all employees and make them available to the Government upon request.

7.1.11 Contractor employees that operate motor vehicles to include, but not limited to, government automobiles shall maintain a valid state driver’s license with all class and commodity endorsements required by Public Law 99- 570 and state law for the type of vehicle operated.

7.1.12 Environmental, Safety, and occupational Health (ESOH).

7.1.12.1 The Contractor shall formulate and maintain a written safety and health plan and make available to the Government upon request. The written plan shall include the details of the Contractor’s responsibilities, method of program implementation, and how hazards and deficiencies shall be identified and corrected. It shall detail contractor personnel responsibilities for: protection of Government property and safety of others, personnel responsibilities for reporting all mishaps, and establish procedures for reporting to correcting unsafe conditions, hazards, or practices.

7.1.12.2 The Contractor shall notify the Contracting Officer Representative immediately of any incident resulting in personal injury, loss of life, i environmental impact, or damage to a government facility or equipment. A comprehensive written report with all supporting documentation must be submitted within four (4) business days of the incident occurrence. This report shall detail the nature of the incident, immediate actions taken, and preventive measures implemented to avoid future occurrences.7.1.12.3 The Contractor shall comply with all federal, state, and local environmental laws.

7.1.12.4 The Contractor shall participate in emergency and recall notification and personnel accountability exercises.

The Contractor shall establish emergency notification and recall and personnel accountability procedures in accordance with DoDI 3001.02, Personnel Accountability in Conjunction with Natural or Manmade Disasters, and test those procedures twice a year when directed.

7.1.13 The Homeland Security Presidential Directive 12 (HSPD-12) dated 27 August 2004 has established criteria for contractors who require a Common Access Card (CAC) for either physical access to a U.S. Government controlled installation or access to government information technology (IT) systems. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and/or are eligible for a public trust position.

7.1.14 Government Furnished Property. The Government activity will provide adequate working space, equipment as required. for the duration of this task order. The contractor shall maintain the assigned office space and work areas in a neat and orderly manner. Contractor shall only use government-furnished facilities, equipment, and supplies to accomplish the tasks required under this order. Personal or company use of phones, utilities, computers, printers, copiers, etc. not directly related to required services is strictly prohibited. Contractor shall not remove any government-furnished equipment or supplies from the Government compound without the express written permission of the Battalion Inspector-Instructor or his/her designated representative. The Government will provide the contractor with all the information needed for performance including desired formats and samples. Information will be provided to the contractor in appropriate formats.

7.1.15 Non-personal Service Statement. Contractor employees performing services under this order will be controlled, directed, and always supervised by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the statement of work. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work

7.2 Staffing and Requirements Specific to Dive Locker Support. An adequate staff is required. Based on past performance, historical data, current mission requirements, and budgetary restrictions, the Government believes that accomplishment of these support services tasks will require a minimum of one (1) qualified full-time employee in support of the Dive Locker Support services. However, the Contractor may propose more than the required one (1) person if the requirements of the PWS are not met.

7.2.1 The contractor shall develop weekly operational briefings/reports/information documents pertaining to diving and Diving Life Support Systems and ancillary gear and maintenance and operations for approximately 1200 pieces of equipment to include the MK25 Closed Circuit Underwater Breathing Apparatus, Self-Contained Underwater Breathing Apparatus (SCUBA), Bauer Divers’ Breathing Air Compressors, Rapid Deployable Oxygen Transfer Pump Systems (RDOTPS), and all ancillary equipment associated with these systems. Products shall capture and report in a logical easy to understand manner equipment capabilities, status, maintenance requirements and any deviations or changes that may impact the unit’s training or mission profile. Products shall be delivered to the senior Navy Diver of the Dive Locker for final review and dissemination. Products shall be in the form of Microsoft Office Suite of programs or oral/verbal reports. Experience developing these reports and briefing military commands is preferred.

7.2.2 The contractor shall be capable of basic analytical skills pertaining to diving and Diving Life Support Systems maintenance and operations. This shall include problem identification, information gathering, course of action development and course of action recommendation.

7.2.3 Must meet one of the following requirements:

7.2.3.1 A minimum of six (6) years of US Navy or USMC diving experience and preferred minimum of three (3) years as a U.S. Navy First Class Diver (M1DV) NEC to include Diving Life Support System equipment maintenance. Experience shall include all equipment associated with operations/maintenance, and MK25 combatant diving operations in a Marine Diving Unit, Navy Diver in a Reconnaissance Unit or operating in a Naval Special Warfare diving capacity.

7.2.3.2 A minimum of six (6) years of experience as a dive qualified reconnaissance Marine in a Reconnaissance unit or operating in a Naval Special Warfare diving capacity. Preferred experience includes maintenance on all diving related equipment and ancillary gear associated with dive training/operations.

7.2.4 A minimum of four (4) years of cumulative experience as a qualified Marine and/or Navy Dive Supervisor and a NAVEDTRA 43910 MK25 Closed Circuit Technician, Divers’ Life Support Systems (DLSS) Technician, DLSS O2 Worker, DLSS Operator, familiar with USN chamber operations, and capable of attaining any necessary qualifications to support diving operations.

7.2.5 Experience with Marine Forces Reserve (MFR) is preferred but not required.

7.2.6 Experience or previous working relationships with Headquarters Marine Corps, Marine Combatant Dive School, Naval Safety Center, and other Reconnaissance units is preferred, but not required.

7.2.7 The contactor is not required to maintain dive currency.

7.2.8 The contractor should have a significant understanding of the concept of employment for reconnaissance dive teams and be able to provide recommendations for training, readiness, and employment.

7.2.9 The contractor should be familiar with and should be able to assist with required documentation in the Dive-Jump Reporting System (DJRS) and Marine Corps Training Information Management System (MCTIMS).

7.2.10 The contractor will be required to support occasional recompression chamber operations and take direction from a qualified recompression chamber supervisor or the Command Diving Officer.

7.2.11 The contractor shall be able to read and interpret technical documents such as blueprints, schematics, specifications, drawings, technical data packages, parts breakdowns etc. for the purpose of including this information in briefings, reports or required documents. In addition, the contractor must have (or gain) access to Supervisor of Salvage (SUPSALV) CAC enabled website (secure) and be fluently familiar with SS521-AA-MAN- 10 US NAVY AND MANNED HYPERBARIC SAFETY CERTIFICATION MANUAL; and perform necessary duties to ensure compliance.

7.2.13 The contractor shall have (or gain) access to the Naval Safety Command’s CAC enabled website (secure) and be familiar with the Diving Section, to include Safety Command diving instructions and inspection checklists; and perform necessary duties to ensure compliance.

7.2.14 The contractor shall be familiar with the USMC Order 3150.4 (series) MARINE CORPS DIVING POLICY

AND PROGRAM ADMINISTRATION.

7.2.15 The contractor must be able to complete certification in necessary organic equipment maintenance pertaining to diving. This may include, but is not limited to, various SCUBA regulator and cylinder maintenance certifications provide for by specific manufactures. Training will be command funded.

7.2.16 The contractor shall have (or gain) access to required supply systems or programs to support procurement of parts and materials associated with maintenance and equipment needs. An example would include, but would not be limited to, Global Combat Support System-Marine Corps (GCSS).

7.2.17 The contractor shall be familiar with USMC TI 4220-OI (series) MAINTENANCE AND ACCOUNTABILITY FOR U.S. MARINE CORPS DIVE LOCKERS and be capable of discussing maintenance protocol with MARCORSYSCOM diving department.

7.2.18 The contractor shall be familiar with the following instructions/manuals:

a. SS521-AA-MAN-10 US Navy and Manned Hyperbaric Safety Certification Manual (current rev)

b. SS521-AG-PRO-010 US Navy Diving Manual (current rev)

c. Marine Corps Order 3150.4A (current rev) Marine Corps Diving Policy and Program Administration

d. USMC TI 4220-OI (current rev) Maintenance and Accountability for U.S. Marine Corps Dive Lockers

e. MIL-STD-1622 (current rev) Standard Practice for Cleaning of Shipboard Compressed Air Systems

f. MIL-STD-1330 (current rev) Precision Cleaning and Testing of Shipboard Oxygen, Helium, Helium-Oxygen, Nitrogen, and Hydrogen Systems

g. OPNAVINST 4790.4 (series) Ships Maintenance and Material Management System Policy

h. NAVSEAINST 4790.8 (series) Ships Maintenance and Material Management System Manual

i. SS500-B1-MMO-010 / 0910-LP-101-1820 (current rev) Standard Navy Double-Lock Recompression Chamber System O&M Manual

j. SS500-AW-MMM-010 / 0910-LP-100-5601 (current rev) Transportable Recompression Chamber System MK6 Mod 0/1 O&M Manual

k. SS600-A3-MMA-010 (current rev) MK25 Mod2 UBA Technical Manual

l. SS510-AB-OMN-010 (current rev) UBA Self-Contained Underwater Breathing Apparatus (SCUBA) Conshelf XIV Regulator Assembly

7.2.14 The contractor must have previously been qualified for a minimum of 4 years in the following Navy PQS or Marine Corps Equivalent:

a. NAVEDTRA 43241 (301) Maintenance Person

b. NAVEDTRA 43241 (302) Repair Parts Petty Officer

c. NAVEDTRA 43241 (303) Work Center Supervisor

d. NAVEDTRA 43241 (304) Division Officer

e. NAVEDTRA 43241 (307) 3MC

d. NAVEDTRA 43910 MK25 Closed Circuit Technician

e. NAVEDTRA 43910 Divers’ Life Support Systems (DLSS) Technician

f. NAVEDTRA 43910 DLSS O2 Worker

g. NAVEDTRA 43910 DLSS Operator

h. NAVEDTRA 43910 Chamber Operator

i. NAVEDTRA 43910 SNDL Operator

j. NAVEDTRA 43910 TRC Operator

k. NAVEDTRA 43910 Re-entry Control Supervisor

8.0 Quality Assurance Surveillance Plan

8.1 Purpose. This Quality Assurance Surveillance Plan (QASP) has been developed to provide the standard of surveillance for monitoring the contractor’s performance in diving operations support service. The designated COR will serve as the Quality Assurance Evaluator (QAE) and will use this QASP to ensure the contractor is conforming to the Performance Work Statement (PWS) requirements.

8.2 Performance Standards. The QASP provides a systematic method to evaluate the service the Contractor is required to furnish. The COR will assess the Contractor’s performance to ensure the Contractor is performing up to the specified standards. The performance standards for this performance work statement are stated in the Performance Requirements Summary (PRS) included in this QASP. The standards are subjective for this requirement.

8.3 Management and Oversight. The QASP is based on the premise that the Contractor and not the Government, is responsible for the management and any Quality Control action required to meet the terms of the contract. The performance requirements recognize that the Contractor is not a perfect manager, and that unforeseen requirements and uncontrollable problems do occur. Good management and use of an adequate Quality Control Plan will allow the Contractor to operate within specific performance requirements. QASPs are designed to be objective, fair, and consistent in evaluating Contractor Performance against the provided standards. The contractor’s quality control plan will be reviewed and approved prior to contract award.

8.4 Acceptable Quality Levels (AQLs). AQLs have been established in the PRS and provide performance standards that the Contractor will meet in performing the contract. In the event the Contractor does not meet the established AQLs, the Contracting Officer has the right to exercise the negative incentives stated in this QASP.

8.5 Primary Method of Surveillance / Evaluation. The COR will perform the evaluation based on using one of the various methods outlined in the PRS table included in this QASP. The following methods may be incorporated into the PRS to monitor contract performance:

8.5.1Periodic Inspection / Planned Sampling: Period inspection, or planned sampling, involves the development of a surveillance plan based on subjective judgment and analysis of available agency resources to determine which tasks to inspect and how frequently to inspect them.

8.5.2 100% inspection: Inspection where specific characteristics of every performance unit are examined and tested to determine conformance with requirements.

8.5.3 Random inspection: Sampling method in which each unit of the population has an equal chance of being selected.

8.5.4 Customer Surveys and Feedback: A review method where customers and end users are surveyed to provide input on specific service levels.

8.6 Substandard Performance. If any of the performance requirements do not meet the AQL set in the PRS table, the COR shall document the discrepancy(s) and shall notify the Contracting Officer promptly. The Contracting Officer will then take the appropriate action with the contractor to remedy the substandard performance. When the performance is below the AQL standard, the Government may implement increased surveillance, document poor performance history ratings or begin termination for default procedures.

8.7 Notification. The COR will notify the Contracting Officer, in writing, of unacceptable quality levels. The Contracting Officer will promptly provide written notification of discrepancies as they occur, or immediately if the situation significantly affects the well-being of the project. The Contractor will be given the opportunity to respond, in writing, to each discrepancy.

8.8 Response. The Contractor shall provide a written response to the cause and the corrective action to prevent recurrence within two (2) working days after receipt of Contracting Officer’s notification. The Contractor shall cite specific quality assurance program procedures or new procedures instituted to prevent recurrence.

8.9 Records. The COR will maintain contract surveillance files as directed by the Contracting Officer. Surveillance files will include, at a minimum, the following documentation for this contract:

a. A copy of the contract and all contract modifications.

b. QASP, Quality Control Plan, and any other monitoring tools and checklists.

c. All correspondence including Contracting Officer notifications and the Contractor’s response.

d. Contractor reports, i.e., training plans, course outlines, maintenance, and training anomalies.

e. Surveillance reports and a summary of the surveillance logs prepared by the COR and submitted to the Contracting Officer.

f. Copies of deficiency reports that may be submitted in support of unacceptable performance identified during the performance period by the COR, or when there is a significant change in the assessment in one or more evaluation areas.

8.10 Ratings. The following criteria will be used for performance evaluations: Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory. Upward or downward arrows may be used to indicate an improving or worsening trend insufficient to change the assessment status.

a. Exceptional. Indicates performance clearly exceeds contractual requirements. There were no problems requiring corrective action.

b. Very Good. Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the tasks and sub-task being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

c. Good. Indicates performance clearly meets contractual requirements. The area of valuation contains some minor problems for which the corrective actions appear satisfactory.

d. Marginal. Indicates performance meets contractual requirements. The area of evaluation contains one or more serious problems for which corrective actions have not yet been identified, appear only marginally effective or have not been fully implemented.

e. Unsatisfactory. Indicates the Contractor is in danger of not being able to satisfy contractual requirements and recovery are not likely in a timely manner. The area of evaluation contains one or more serious problems for which the corrective actions appear ineffective.

8.11 Documentation. Documentation used and referenced to perform surveillance will consist of contractor procedures, customer feedback and contract data requirements.

a. Recording Observations. Surveillance Logs will be used to record information on scheduled observations and deficiencies noted. Each observation is recorded on the log. The documents then become a formal record for reference. The Contractor is to be told each time that a deficiency is found during scheduled observations. The COR makes a notation on the Surveillance Log of the date and the time the deficiency was discovered, then, the COR asks a contractor task leader to initial the notation, documenting notification of the deficiency only.

b. Potential Unacceptable Performance. The COR must identify the specific service that is unacceptable and the possible causes, and ask several questions which if answered, are intended to pinpoint the source of the problem.

c. Documenting Unacceptable Performance. The COR should make every attempt to resolve the problem with the Contractor. The original log and the attempted solution (along with an evaluation of results) shall be forwarded to the Contracting Officer through the COR.

Based on the severity of the discrepancy and the success of the solution, the COR will notify the Contracting Officer. The Contractor shall complete a response to the unacceptable condition if requested by the Contracting Officer.

8.12 Taking Action. The COR shall evaluate the contractor’s performance and document any non-compliance report it to the Contracting Officer to act against the contractor for an unacceptable rating. When the Contractor’s performance is unacceptable and a formal action is indicated, the COR will determine what action is appropriate for the specific circumstances and make a recommendation to the Contracting Officer.

8.13 Documentation. The COR shall retain a copy of all inspection schedules and surveillance activity logs during the course of the contract and shall forward them for inclusion in the contract file at the end of the surveillance period. However, when a specific service becomes unsatisfactory during a surveillance period, the inspection documentation supporting the contract discrepancy report shall be forwarded to the Contracting Officer at the earliest opportunity. When performance does not meet the specifications and requirements of this contract, written (letter, fax, or email) documentation will be furnished explaining how performance is considered unacceptable. This documentation should state what specification(s) is not being performed (reference contract paragraph number(s), date, and time observed) and submit to the CONTRACT ADMINISTRATOR within two workdays of each occurrence.

8.14 Performance Requirements Summary (PRS). The performance standards for this PWS are stated in the PRS below.

Monitor Readiness Reports

Perform organizational analysis.

Review and submit reports

Provide training on relevant Dive Locker Management and Dive Operations Equipment failures should not interrupt normal daily operations for more than 4 hours, 90% pass rate

Report unsafe work conditions in a timely manner, 100% pass rate.

7.2.9 7.2.10 7.2.11 Maintain a rating of “mission capable” on all mission essential items

Report unsafe work conditions in a timely manner

Perform organizational analysis

Review and submit reports

Maintain and update databases

Provide training relevant to dive operations Maintain a rating of “mission capable” on all mission essential items, 90% pass rate

Report unsafe work conditions in a timely manner, 100% pass rate

9.0 Base Access. Personnel Access / Credentialing. Access to Marine Corps Support Facility New Orleans is inherently required to accomplish specified tasks under this contract/order. The contractor shall therefore ensure all necessary actions are taken to obtain such access by its personnel in time to affect access in accordance with the requirements of the PWS and POP. Failure to complete such actions in a timely manner, some of which may occur prior to the POP or individual mobilization/relocation to the place of performance, shall not constitute excusable delay. Upon request, the Contracting Officer will provide a ‘check-in’ sheet that summarizes required actions.

Common Access Cards (CAC). Personnel performing on this contract/order will require a CAC. Pursuant to FAR 52.204-9, the CAC is DoD’s Personal Identity Verification (PIV) system; DoD procedures for CAC issuance are applicable and incorporated herein, as governed by DODI/M series 1000.13, DODI 5200.46, and other regulations. All personnel to be issued CAC must meet eligibility and suitability criteria as specified in the references; accordingly, the vetting procedures and required personnel actions may often begin well before the contract/order POP. The contractor and its employees and/or subcontractors are responsible for ensuring timely action and suitability to obtain CACs, and any resultant access issues from non-compliance shall not constitute excusable delay. Point of Contact to begin the process of obtaining a CAC will be provided to the contractor upon award.

Base Passes and/or Defense Biometrics IDentification System (DBIDS) cards. Personnel that do not qualify for CAC require an alternate credential for installation access, as governed by Marine Corps Support Facility New Orleans. The process to request access requires approval from the Contracting Officer in an access request letter.

Return and/or Disposal of Access Credentials. The contractor shall return to the applicable issuing office all base passes, DBIDS cards, and/or CAC, immediately upon termination of employment or completion of this contract and certification of receipt shall be obtained and submitted to the Contracting Officer. The Contractor shall submit a listing of employees terminated under this contract to the Contracting Officer within seven (7) days of the effective date of termination.

10.0 Contract Administration.

1. Except as specified in paragraph (b) below, no order, statement, or conduct of Government personnel who visit the contractor’s facilities or in any other manner communication with contractor personnel during the performance of this contract shall constitute a change under the “Changes” clause of this contract.

2. The contractor shall not comply with any order, direction, or request of Government personnel unless it is issued in writing and is signed by the Contracting Officer or is pursuant to specific authority otherwise included as a part of this contract.

3. A Contracting Officer is the only person authorized to approve changes in any of the requirements of this contract and, notwithstanding, provisions contained elsewhere in this contract, the said authority remains solely the Contracting Officer’s. In the event the contractor effects any changes at the direction of any person other than a designated Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made.

4. The contact administration office is MARFORRES RCO, New Orleans La.