Revised_Attach_2_GreatLakes_PWS.rtf

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IP Telephone Delivery and Installation, Chicago and Great Lakes
Solicitation number
M67861-15-T-0024
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Revised Great Lakes PWS

Text of this file

Reference to BICSI Telecommunications Distribution Methods Manual Ninth Edition Year 2000 All material will be installed according to manufacture recommendations unless otherwise instructed by G6.

PERFORMANCE WORK STATEMENT (PWS)

PROJECT: (Great Lakes, IL) Reference: CLIN 0002

PWS is revised to incorporate the following:

1) This requirement consists of two buildings: one (1) two-floor bldg and one (1) three-floor bldg.

2) This requirement includes 245 digital user lines and 20 analog lines for which the vendor must tag and tone each line (none of the lines are currently tagged).

3) Incorporate the attached floor plans for bldg 3200 (see attached)

4) Incorporate photographs of the four communication closets associated with this effort as well as the three Nortel telephone switches currently supporting the Great Lakes location which the vendor must remove.

5) An on-site point of contact will be provided by the Government to the awardee; contact will show awardee where to install rack and telephone switch (new switch delivered and installed for this effort will support both buildings). Contact will also indicate which punch boxes currently installed will not be utilized for the new installation.

6) Vendors shall include a statement of work with their quote detailing how they will accomplish the installation. (The SOW will be for information purposes only; we will not be able to exclude a vendor based on their SOW, but we can have them revise the SOW and their bid accordingly).

Scope:

a. This Performance Work Statement (PWS) establishes and defines the requirements for the contractor to engineer, furnish, install, secure, test (EFIST), and the installation of an IP based voice solution. Contractor is to provide IP/digital voice capabilities for MACH-48, MWCS-48 Great Lakes, IL that is compatible with current infrastructure and fulfills the present and future telephony requirements. The site address is:

4th CEB 2205 Depot Street Great Lakes, IL 60088 POC is SSgt Dickerson (847) 688-7129 x310

Company will install a Avaya IP Office telephone system or similar. The Telephone system MUST include the following attributes:

Auto Attendant

Expandability for future increase of users Capability of multiple voicemail boxes Storage capacity for voice mails Support digital phones Capability of remote access Capability of internal and external paging Support a PRI, T1, or analog lines MUST NOT connect to the DISN (Defense Information Systems Network) MUST be IP capable switch (such as Avaya IP Office) and NOT legacy switch (Nortel) in order to transition to IP telephony at base, post, and stations throughout the Marine Corps Reserve force by fiscal year 2018.

Project Manager: All required actions will come through the Government Project Manager. The Government Project Manager will be Gunnery Sergeant Brandon Widener 504-697-9797 brandon.widener@usmc.mil.

Contractor Project Manager: Company will provide a Project Manager (PM). PM duties shall include:

Project plan and Milestone schedule 5 days after contract is awarded.

Coordination for installation, hardware delivery, and inventory control with Government Project Manager.

Project status meeting within 10 days of award and then every 5 days until completion.

Project closure meeting once project is complete will be coordinated with Government Project Manager.

Manage change request.

Performance of work is executed within normal business practices.

Contractor Project Manager will coordinate all changes with Government Project Manager.

Contractor Project Manager will provide training on site.

Pictures will be taken of scope once all work has been completed and emailed to Government Project Manager.

Once scope of work has been completed, Contractor Project Manager is required to contact Government Project Manager to inform scope of work status is complete.

Schedule:

a. Installation date and scope of work should be completed no later than 30 days after the contract has been awarded. Cutover will be conducted during non-working hours, Monday-Friday 1700-0000, or at the customer’s discretion and during non-holiday hours. However on a case by case basis, if an adjustment to the installation schedule needs to be arranged; coordination with the Government Project Manager is required and can only be approved by the Government Project Manager.

Solicitation Date – 22 April 2015

Site Visit Date: (7 May 2015)

1) @ 0900 (No special access required for site) Close Questions Date – (18 May 2015)

Solicitation Close Date – (18 May 2015) Tech Evaluation –18 May 2015 Award – TBD Installation – 30 days after date of contract

Meetings:

The contractor shall participate in scheduled on-site meetings, conference calls, present briefings, and provide progress overviews as indicated below. The contractor shall provide project documents and weekly project photos electronically to the Government.

Hardware installation requirements in accordance to normal business practices:
For ALL locations, the hardware (provided by vendor) installation includes:
Placement and testing of parts and connectivity.
Installation of all required wiring
Installation of the Telephone Switch (new equipment, not refurbished) from an Authorized Dealer with latest software and voicemail
Capability of remote access
Must include a computer if the system requires one
Remove old Telephone Switch and ALL obsolete wiring/blocks pack up for shipment with a listed inventory and give to the site point of contact
Must use products from DoD Approved Products List (APL)
Utilize the UCR as a reference.
For Site Location:
230 mail boxes with 15 minutes of voicemail storage per user
UPS with 4 hours of backup power
230 1416 Avaya Digital Telephones This quantity is for future expansion, this needs to be able to support two buildings with the site area, Buildings 3200 and 8200.
Support PRI/T1 Line
Support up to 20 POTS Lines
Support 6 Ground start Lines
Provide the gear and the capability for 2 Conference rooms with the AVAYA B159 and B100 Expansion Micro phones.

D. Site Specific requirements: The contractor shall test and tone each and all extensions and Central office wiring with the results provided to the Government in a final engineering report due upon completion of the installation. All jacks in the field will be labeled to their corresponding port with in the room and on the patch panel with in the communication closet. Pictures of every jack labeled in the field will be submitted as part of the closing documents and is a requirement of this performance work statement. During the Solicitation Site Survey (SSS), the contractor shall evaluate the AC and DC power systems at all locations where work is being performed.

The contractor shall reuse and/or relocate existing power systems to the maximum extent practical based upon their solution. These items include, but are not limited to, existing rectifiers, batteries, racks, shelves, breakers, fuses, power panels, inverters, etc. Any additional AC and DC equipment, wiring, circuit/fuse panels, transformers, interfaces, racks, cabling, mounting hardware, batteries, rectifiers, power boards, breakers etc. to upgrade or replace the existing system to accommodate the new equipment being provided as part of this effort shall be included in the proposal. If existing problems are discovered, the contractor shall immediately notify the Government. All power panels shall be wired to their full capacity.

The contractor shall repair and/or replace any nonfunctional voice terminal jacks and wiring. All voice terminals must be in working order for the contract to be complete.

The contractor shall use the existing main AC power service panel or sub-panels to the maximum extent possible. All new main telecommunication service panels shall be 120/208 VAC, three-phase system, dedicated feeder line, 5-wire, protective “green” wire ground from the main disconnect with a capacity to support all requirements with 25% spare breaker positions. Sub-panels shall be approved by the Government and shall be 120/240 VAC, single phase panels or 120/208 VAC, three-phase panels. A surge protection device shall be provided at the main telecommunications power panel to suppress lightning-induced voltage and current surges within the AC electrical distribution system. The surge suppressor shall be mounted directly beside its serving breaker.

The contractor shall provide formal training for all new systems provided under this PWS. The contractor shall prepare and provide a final Training Plan to include course descriptions, syllabuses, and training schedules NLT thirty (30) calendar days prior to the planned commencement of training. The contractor shall provide manufacturer certified courses for all operation and maintenance. On-site training is preferred. The contractor shall provide all necessary materials, documentation, manuals, and training aids. Training material shall be provided in hard and soft copies at the commencement of the training. At least one person shall be fully trained prior to cutover, and all training shall complete prior to project close out.

The contractor shall provide a detailed list of materials (including type and amount) of inside cable plant materials used (e.g., racks, cable ladders, Jhooks, jacks, faceplates, and feet of cable) used. The final Engineering Report shall include a complete building floor plan with all station locations, to include red line drawing of cable pathways.

The contractor shall provide a full, unlimited two-year warranty for all contractor provided hardware/software, materials, and workmanship, which shall not begin until final Government acceptance of all items delivered under this PWS. The warranty period shall begin after all discrepancies have been cleared and the continuous thirty (30) day Break-in of all systems delivered under this PWS. All discrepancies shall be corrected before the break-in period can begin or be restarted. The warranty shall include emergency off-site technical assistance for remote diagnostics and troubleshooting for the first full year. The contractor shall track and resolve the problem(s) in accordance with standard commercial practices. The contractor shall provide a Warranty Procedure Guide that includes phone numbers and addresses for repair and return, phone numbers for requesting remote diagnostics, and specific procedures for obtaining these services. The contractor shall also provide phone numbers, addresses and procedures for obtaining emergency replacement parts and an address for returning the defective items.It is expected that this information will be valid during the warranty and for life cycle support after the warranty has expiredThe contractor shall provide the Warranty Procedure Guide on each system delivered under this PWS before commencement of the thirty (30) day burn-in.

(FOR CISCO PRODUCTS) In order to minimize the risk of the government purchasing counterfeit products or unauthorized secondary market equipment, which would not be supported by the Original Equipment Manufacturer (OEM), and in order to ensure that the Government purchases only equipment that is genuine (i.e., not counterfeit), authorized (e.g., including appropriate licenses), and supported (e.g., warranty and support services) by the OEM, Vendor shall certify that it is a Manufacturer Authorized Channel Partner with either Premier, Silver or Gold status as of the date of the submission of their offer, and that it has the certification/specialization level required by the Manufacturer to support both the product sale and product pricing, in accordance with the applicable Manufacturer certification/specialization requirements. Unless otherwise specified, Vendor shall warrant that the products are new, in their original box. The Vendor confirms to have sourced all Manufacturer products submitted in this offer from Manufacturer or through Manufacturer Authorized Channels only, in accordance with Manufacturer's applicable policies in effect at the time of purchase. Vendor shall provide Buyer with a copy of the End User license agreement, and shall warrant that all Manufacturer software is licensed originally to Buyer as the original licensee authorized to use the Manufacturer Software.

(FOR AVAYA PRODUCTS) Company must be authorized by Avaya to market and sell to the Federal Government.

Final Systems Acceptance:
The contractor shall notify the Government upon completion of all tasks under this PWS. Final inspection and acceptance is the responsibility of the Contracting Officer’s Representative (COR). Acceptable performance is achieved when all hardware, software, components, and equipment have been provided; installation, integration, testing, demonstration, and preventative maintenance is completed; the system has run successfully and consecutively for thirty (30) calendar days without interruption, faults or downtime; and all training is completed. Inspection or testing of services rendered which are conducted by the COR and the local site coordinator prior to final delivery and that does not uncover defects or other failures, this does not relieve the contractor from the responsibility for correcting those defects or other failures to meet contract requirements. The Government will provide formal acknowledgement that all terms of the task order has been accepted.
Discrepancies:
The Government reserves the right to refuse final acceptance until all discrepancies have been satisfactorily resolved. The contractor shall prepare a project discrepancy list, report detected issues during meetings, and track all discrepancies until resolved. The Government shall review and monitor all discrepancies and deliverables. The discrepancy list shall include any problem(s) detected or identified during system testing or inspections that were conducted by either the contractor or Government, or both. The contractor shall retain a history of discrepancies. Problems identified at any time during the course of this project shall be documented, provided to the Government, and corrected prior to final acceptance.
Software Engineering:
Provide basic system translations for trunking, network routing and video endpoint translation.
Software or switch access will be provided by company either on-site or remotely.
Ensure unit has passwords to change settings, and annotate the password on the outside of the telephone switch.
Ensure Government Project Managers have unit passwords to change settings, and annotate the password on the outside of the telephone switch.
Ensure attendant greetings do not contain spoken names, only billets.
Quality Assurance:
This section identifies the method of the Government’s Quality Assurance Personnel (QAP) will use to verify the quality of the contractor’s performance.
Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate.
If adverse conditions or other factors beyond the Contractor’s control are the cause for failure to meet contract specifications, no remedy will be assessed against the Contractor for failure to perform provided each incidence is documented by the Contractor and submitted to the Contract Technical Point of Contact CTPOC for approval by the Contracting Officer. If the parties do not agree that the cause is due to factors beyond the Contractor’s control, the Contractor may proceed with a dispute under the contract’s FAR Clause 52.212-4.

Government CTPOC (Contract Technical Point of Contact) shall be notified on progress of installation/repairs in order to allow CTPOC to schedule to witness work at the site.

FAILURE TO INSPECT. If the Contractor fails to notify the CTPOC that the work is ready for inspection, or the Contractor fails to attend an inspection after notification, then the CTPOC may conduct an inspection at his/her own convenience, and his/her findings shall be considered as if they had been mutually agreed upon in a joint inspection, and the Contractor will be considered to have chosen not to correct any deficiencies. See the paragraph entitled “Government Remedies” below for the consequences of this situation.

GOVERNMENT REMEDIES. The Contracting Officer will follow the Service Delivery Summary below, FAR 52.212-4, Contract Terms and Conditions-Commercial Items and 52.246-4 Inspection of Services, for Contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

Service Delivery Summary. The Contractor service requirements are summarized into performance objectives that relate directly to required performance items in the table below. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement:

Performance Objective PBWS Reference Performance Threshold Remedy for Failure to Achieve Performance Threshold All installations are performed in accordance with the Performance Work Statement.

Zero tolerance thresholds for failure perform.

Re-performance of service at no additional cost to the Government.

Payment:

Payment shall be made via WAWF (Wide Area Work Flow) electronic invoicing system.

Site Survey & Questioning:

Contact number for the day of the site survey is 504-697-9797. AFTER THE SITE SURVEY, ALL QUESTIONS ARE TO BE DIRECTED TO THE REGIONAL CONTRACTING OFFICE.

Proposals:

Must have Section 508 compliance documentation attached. Contractors must add Trade Act Agreement documentation with bid.

Applicable Documents and Standards:

The contractor shall EFIST all systems and subsystems delivered under this PWS in compliance with the documents and standards listed below:

a) Department of Defense Networks Unified Capabilities Requirements (UCR 2013 Errata), July 2013.

b) Department of Defense Instruction (DoDI) 8100.4, Unified Capabilities, Dec 2010.

c) Chairman of Joint Chiefs of Staff Instruction (CJCSI) 6215.01C, Policy for Department of Defense Voice Networks with Real Time Services (RTS), 9 November 2007.

d) CJCSI 6211.02D, Defense Information Systems Network (DISN): Policy and Responsibilities, 24 January 2012.

e) DODI 8500.2, Information Assurance (IA) Implementation, 6 February 2003.

f) DODI 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT), 12 March 2014.

g) USAISEC, Enterprise Systems Engineering Directorate, TR No. AMSEL-IE-IS 08014, Installation, Information, Infrastructure Modernization Program (I3MP) Guide for Facilities Requirements of Core Communication Nodes, July 2008.

h) National Fire Protection Association (NFPA), NFPA-70, National Electrical Code (NEC), 2011 Edition.

i) NFPA, NFPA-75, Standard for the Protection of Information Technology Equipment, Latest Edition.

j) NFPA, NFPA-780, Standard for the Installation of Lightning Protection Systems. Latest Edition.

k) Building Industry Consulting Services International (BICSI), Telecommunication Distribution Methods Manual (TDMM), Latest Edition.

l) Institute of Electrical and Electronics Engineers Standards Publications including; IEEE 1100 Emerald Book, IEEE Recommended Practice for Powering and Grounding Electronic Equipment; IEEE Std. 1187, Recommended Practice for Design and Installation of Valve-Regulated Lead-Acid (VRLA) Storage Batteries for Stationary Applications; IEEE Std. 1188, Recommended Practice for Maintenance, Testing, and Replacement of VRLA Batteries for Stationary Applications; IEEE Std 1189, Guide for Selection of VRLA Batteries for Stationary Applications.

m) Standards Telcordia, GR-1275-COR, Central Office/Network Environment Equipment Installation/Removal Generic Requirements, December 2007.

n) Latest version of all Telcordia Standards.

o) Latest versions of the applicable Avaya Technical Publications (ATP).

p) IEEE Standard 802.3-2005/CORI 2006, IEEE Standard for Information Technology – Telecommunications and Information Exchange Between Systems – Local and Metropolitan Networks – Specific Requirements Part 3: Carrier Sense Multiple Access with Collision Detection (CSMA/CD) Access Method and Physical Layer Specifications. Corrigendum 1 to IEEE 802.3-2005, 26 June 2006.

q) Latest version of the applicable IEEE 802.3 Standards.

r) American National Standards Institute (ANSI)/Telecommunications Industry Association (TIA)-607-B-2011, Commercial Building Grounding (Earthling) and Bonding Requirements for Telecommunications, October 2002.

s) ANSI/EIA/TIA 606-A-2002, Administration Standard for Commercial Telecommunications Infrastructure, May 2002.

t) ANSI/Electronic Industries Alliance (EIA)/Telecommunications Industry Association (TIA) 568-B.1-2001, Commercial Building Telecommunications Cabling Standard - Part 1: General Requirements, Addendum 1, May 2001.

u) EIA RS-232C, Interface Between Data Terminal Equipment and Data Circuit -Terminating Equipment Employing Serial Binary Data Interchange.

v) Institute for Electrical and Electronics Engineers (IEEE) 802.2, Standards for Local Area Networks: Logical Link Control (ISO/IEC 8802-2), 1998.

w) Internet Engineering Task Force (IETF), Request for Comments (RFC) 1757, Remote Network Monitoring Management Information Base, February 1995.

x) IETF, RFC 1907, Management Information Base for Version 2 of the Simple Network Management Protocol (SNMPv2), January 1996.

y) IETF, RFC 2328, OSPF Version 2, April 1998.

z) IETF, RFC 2338, Virtual Router Redundancy Protocol, April 1998.

aa) DOD Chief Information Officer (CIO), Department of Defense Information Technology Standards Registry Baseline Release 08-2.0, 14 July 2008.

bb) All Applicable Unified Facilities Criteria (UFC).

cc) ITU-T G.984 GPON Latest Version.

Documents for Guidance:

The contractor shall utilize the following documents for guidance to the fullest extent possible and as deemed practical:

a) ANSI/EIA/TIA 942-2005, Telecommunications Infrastructure Standard for Data Standards, 12 April 2005.

b) U.S. Army Information Systems Engineering Command (USAISEC), Technical Guide for Installation Information Infrastructure Architecture (I3A), July 2008.

c) USAISEC, Fort Detrick Engineering Directorate, TR No. AMSEL-IE-TI 09-001-7A, United States Army Information Systems Engineering Command (USAISEC) Outside Plant Design and Performance Requirements (OSPDPR), February 2009.

d) USAISEC, Fort Detrick Engineering Directorate, Technical Guide for I3A and I3MP Grounding and Bonding Version 2.2, September 2006.

e) USAISEC-Technology Integration Center (TIC), TR No. AMSEL-IE-TI 09-001A, U.S. Army Installation and Campus Area Network (ICAN) Design Guide, February 2009.

f) DOD, Military Standard 130L (MIL-STD-130L), Department of Defense Standard Practice: Identification Marking of U.S. Military Property, 10 October 2003.

g) DOD, Office of the Principal Deputy Under Secretary of Defense (Acquisition, Technology & Logistics), Department of Defense Guide to Uniquely Identifying Items: Assuring Valuation, Accountability and Control of Government Property, Version 1.4, April 16, 2004.

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