M6740022Q0004 Amendement 1.pdf

Combined Synopsis Solicitation M67400-22-Q-0004

This is a combined synopsis/solicitation for commercial items prepared in accordance with (IAW) the Format in FAR Subpart 12.6 and FAR Part 13, as supplemented with additional information included in this notice. This announcement constitutes that only solicitation; quotes are being requested and a written Solicitation will not be issued.

The Request for Quotation (RFQ) number M67400-22-Q-0004 Base Network Telecommunication Infrastructure support shall be used to reference any written quote provided under this RFQ.

The following solicitation document, incorporated provisions, and clauses are in effect through Federal Acquisition Circular FAC 2022-04;

Effective 30 January 2022.

This acquisition is set-aside 100% for small business and will utilize the North American Industry Classification System (NAICS) code 811213 (Communication Equipment repair and maintenance) with a size standard of 12 million dollars and PSC DA10 (IT and Telecom business applications).

52.212-1 ADDENDUM TO INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (MAR 2020)

The provision at 52.212-1, incorporated by reference, applies with the following changes/additions:

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

(a) North American Industry Classification System (NAICS) code 811213 and small business size standard $12,000,000. This solicitation is set aside 100% for small business.

Non-U.S. business concerns of any size are not qualifying entities.

(b) SUBMISSION OF QUOTES.

The Marine Corps Installations Pacific Regional Contracting Office (MCIPAC RCO) intends to solicit and award a Firm Fixed Price contract with Time and Material (T&M) CLINs for this requirement. This notice constitutes the only solicitation. The government reserves the right to make one, multiple or no award resulting from this solicitation.

Quotes must be submitted as indicated in separate volumes numbered one through four in accordance with the following:

Offerors shall prepare and submit their quotes as set forth in Table 1. The titles and contents of the sections are defined in Table 1 of this document, all of which shall be within the required page limits (including all attachments, figures, etc.) specified in the table. An electronic copy of all documents (technical and price) shall be submitted. Quotes should be prepared using “Arial” or “Times New Roman” 11-point font style on 8½ x 11 inch or Japanese A4 size. Tables and illustrations may use a reduced font style, not less than 9 points. Margins shall be one (1) inch on all sides. All material submitted may be single-spaced. Offerors should ensure that each page provides identification of the submitting Offeror in the header or footer.

Table 1 Volume Title Maximum number of pages

Document format

I Technical

30 MS word or PDF

II Validation of Representation and Certifications As required MS word or PDF III Price As required Section XX (MS word of PDF) and MS Excel Spreadsheet

IV Past Performance Attachment I&II MS Word PDF Due to Government computer firewall security and file size limitations, please be advised that it is the prospective contractor’s responsibility to ensure that the Contracting Office receives ALL required documents on time, including acknowledgment of receipt from the Government, and in strict accordance with FAR 52.212-1(f).

The page count does not include:

Transmittal/Cover letter Table of contents

Volume I - Technical. The Offeror shall describe their unique approach to the Performance Work Statement (PWS) requirements. At a minimum, the offer shall include a written plan with their methodology and details as to how the Offeror proposes to perform in accordance with the PWS section 3.0 Technical Requirements (Description of Work/Tasks 3.1 through 3.3.7).The Technical proposal shall not include any pricing data. Each Offeror’s Technical Information shall clearly and concisely describe its response to the solicitation’s requirements. Offerors are cautioned against general, vague, or unsubstantiated statements which prevent or render difficult the Government’s evaluation of the proposal. Statements such as “we understand” “will comply” “standard procedures will be used” or “noted and understood” without supporting narrative to define compliance are generally insufficient responses. A proposal that merely re-states the objectives of the solicitation, but fails to provide the required approach to meeting the solicitation’s objectives, is not acceptable. Moreover, the Government will generally not assume that an Offeror possesses a capability, understanding or commitment that is not specifically delineated and supported in its proposal.

The Offeror shall prepare a technical offer with their best efforts to demonstrate their abilities to satisfy or exceed the Government’s technical requirements. Technical offers shall be free from typographical and grammatical errors and contain accurate information

Volume II- Validation of Representations and Certifications.

(a) Reps/certs completed electrically and registered as current via SAM per 52.212-3 need not be re-submitted. However, the following information MUST be provided with this quotation. Submitting the information affirms that the offeror is registered and current in the SAM database.

Commercial and Government Entity Code (CAGE) _________________________ (U.S Vendor)

Taxpayer Identification Number (TIN) ___________________________________

Data Universal Numbering System (DUNS) _______________________________

In accordance with 52.212-3 offerors must identify with its offer/quote, any information regarding its representations and certifications that has changed since updated in SAM.

(c) Alternatively, a completed copy of the representations and certifications at FAR 52.212-3 may be submitted.

(d) Other Representations and Certifications which may be required, but not resident in SAM.

Volume III Price. Offeror shall submit the following information in the price offer in accordance with Government described pricing terms and conditions. Offerors shall agree to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

Pricing information shall be submitted for each period of service in section below, as well as a total summary for all periods of service.

Offerors will place a fixed hourly labor rate within the time and materials (T&M) CLINs in the space allocated. This labor rate will be the hourly rate by which inspection, disassembly and repairs will be charged for labor. The hourly labor rate is SOLELY for inspection, disassembly, and repairs and does not include the cost of any parts or materials. The proposed rate shall be inclusive of all profit and overhead.

Additionally, Offerors shall provide CLIN pricing in a separate Excel spreadsheet. Offerors will place the Government provided not to exceed (NTE) amount for each of the time and materials (T&M) CLINs.

Volume IV Past performance information. Past performance information, to include identification of recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information). See Attachment I, Past Performance Information List.

The Contractor will provide Attachment II, Past Performance Questionnaire, to all past performance references to complete and return via e-mail to the point of contact below, Ms. Susana Suber, to be received no later than the closing date of this solicitation. Acceptance of late submissions is at the discretion of the Contracting Officer.

The Government may contact some or all of the references provided, as appropriate, and may collect information through questionnaires, telephone interviews and existing data sources to include but be not limited to Contractor Performance Assessment Reporting (CPARS)

(c) Period for acceptance of quotes. Quotes shall be submitted directly via email to Mrs. Susana Suber at susana.suber@usmc.mil, no later than 19 April, 2022 10:00am, Japan Standard Time (JST). Offeror(s) shall comply with the detailed instructions for the format and content of the quotes contained herein; quotes that do not comply may be considered unacceptable and may render the quote ineligible for award.

(d) Correspondence. All and any communications/questions pertaining to this solicitation must be submitted in the format provided in Attachment III to the Point of Contact below, no later than 18, March 2022 08:00AM Japan Standard Time (JST). If an offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the Contract Specialist in writing with supporting rationale.

Point of Contact:

Regional Contracting Office (RCO) Attn: Ms. Susana Suber Bldg. #355, Marine Corps Installations Pacific - MCB Camp Butler, Okinawa, Japan E-mail: Susana.Suber@usmc.mil

PLEASE NOTE: Offerors that fail to furnish the required information, or reject the terms and conditions of the solicitation may be excluded from consideration. It is the quoter’s responsibility to ensure receipt of the quotation, any modifications, or revisions before the closing date and time specified in the solicitation/RFQ.

Addendum to 52.212-2 EVALUATION – COMMERCIAL ITEMS (OCT 2014)

(a) This is a commercial item requirement using Simplified Acquisition Procedures under FAR parts 12 and 13, respectively. Evaluation will be conducted using simplified procedures in accordance with FAR 13.106.

(b) The Government will award to the responsible offeror whose quote, conforming to the solicitation will be most advantageous to the Government, price and other factors considered. To receive consideration for award, the Offeror must, at a minimum, be rated ‘acceptable’ for ‘technical’ and ‘satisfactory’ ’ for ‘past performance’ factors in regard to meeting the Government's requirements in each area of the PWS. The following factors shall be used to evaluate quotes:

1) Technical

2) Price

3) Past Performance

c) The Technical evaluation will be based upon the offerors submissions described in the “Technical Information” section of 52.212-1 ADDENDUM TO INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (OCT 2015). Offerors will be evaluated on the suitability of their written plan, and ability to convey a clear, comprehensive approach to meeting the requirement as described in the PWS. In determining the most advantageous quote, Technical Approach and Past Performance are more important than Price. Ratings will be determined at the factor level.

d) For purposes of past performance evaluation and determination of responsibility, and in accordance with FAR 13.106-2(b)(3), this assessment will primarily be conducted through Federal Awardee Performance and Integrity Information System (FAPIIS) / Contractor Performance Assessment Reporting System (CPARS), but may include other authorized methods described. Past performance, for purposes of this evaluation, will be assessed as ‘satisfactory’, ‘neutral’, or ‘unsatisfactory’ at the discretion of the contracting officer based on the totality of information available. A past performance determination of ‘unsatisfactory’ will exclude the offer from consideration for award.

e) Price. Competition is anticipated for this requirement and price evaluation will be conducted primarily using price competition as defined in FAR 13.5, FAR 15.403-1(c)(1)(i) and FAR 15.403-3 (two or more competitive quotations). Price analysis may be further substantiated using market research results. In case where price competition is not evident, and/or only one quote is received, conduct price analysis in accordance with FAR 13.106-3(2) and prescribed DFARS techniques at 215.371-1 through 215.371.3.

For evaluation purposes only, the Government will multiply the T&M CLIN FFP hourly labor price provided for each contract year by 1000 for a total T&M price for each contract year. Then, each contract year price will be added together for a cumulative T&M price. The total evaluated price of each offer will be calculated by adding the firm-fixed price CLINs to the cumulative T&M price.

Options: The Government will evaluate quote for award purposes by adding the total price for all options to the total price for the basis requirement. The government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the government to exercise the option (s).

f) A written notice of award or acceptance of a quote, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the quote, shall require written (see FAR 2.101) acceptance of the purchase order by the offeror. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

M6740022Q0004

DELIVERABLE CONTRACT LINE ITEM NUMBERS

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Sustainment Support all Systems

FFP

All Systems - The Contractor shall provide remote maintenance, diagnosis, software patching, routine technical assistance, and emergency technical assistance services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access to the equipment via Government provided connection.

NET AMT

0001AA 10 Months USMC - Camp Butler & Camp Fuji

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access to the equipment via Government provided connection. See Section 3.3 of the PWS FOB: Destination

PSC CD: DA01

0001AB 10 Months US Naval Hospital - Okinawa, Japan

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 3.4 of the PWS

0001AC 10 Months MCAS Iwakuni

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 3.5 of the PWS

0001AD 10 Months Camp Butler & Camp Fuji- Other systems

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 3.6 of the PWS

0001AE 10 Months US Marine Corps Base Camp Blaz

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 3.7 of the PWS

Equipment Repair & Return - All Systems

T&M Repair and Return equipment- The contractor shall repair or replace failed components of the equipment in accordance with the Performance Work Statement.

Contractor FFP Labor Rate:

TOT ESTIMATED PRICE

CEILING PRICE

0002AA 10 Lot USMC - Camp Butler & Camp Fuji

T&M Repair and Return of components of the equipment located at USMC Camp Butler and Camp Fuji - The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.3 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $137,700.00

0002AB 10 Lot US Naval Hospital - Okinawa, Japan

T&M Repair and Return of components of the equipment located at Us Naval Hospital in Okinawa, Japan - The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.4. of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $9,000.00

0002AC 10 Lot MCAS Iwakuni

T&M Repair and Return of components of the equipment located at MCAS - Iwakuni

- The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.5 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $136,800.00

0002AD 10 Lot Camp Butler & Camp Fuji- Other systems

T&M Repair and Return of components of the equipment for USMC Butler other systems - The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.6 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $18,000.00

0002AE 10 Lot US Marine Corps Base Camp Blaz

T&M Repair and Return of components of the equipment located at USMC Base Camp Blaz - The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.7 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $13,500.00

OPTION Sustainment Support all Systems

FFP

All Systems - The Contractor shall provide remote maintenance, diagnosis, software patching, routine technical assistance, and emergency technical assistance services in accordance with the Performance Work Statement (PWS). Remote

1001AA 12 Months USMC - Camp Butler & Camp Fuji

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 1.3 of the PWS

1001AB 12 Months US Naval Hospital - Okinawa, Japan

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 1.4 of the PWS

1001AC 12 Months MCAS Iwakuni

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 1.5 of the PWS

1001AD 12 Months Camp Butler & Camp Fuji - Other systems

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 1.6 of the PWS

1001AE 12 Months US Marine Corps Base Camp Blaz

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 1.7 of the PWS

OPTION Equipment Repair & Return - All Systems

T&M Repair and Return equipment- The contractor shall repair or replace failed components of the equipment in accordance with the Performance Work

1002AA 10 Lot USMC - Camp Butler & Camp Fuji

T&M Repair and Return of components of the equipment located at USMC Camp Butler and Camp Fuji - The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.3 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $153,000.00

1002AB 10 Lot US Naval Hospital - Okinawa, Japan

T&M Repair and Return of components of the equipment located at US Naval Hospital, Okinawa, Japan - The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.4 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $10,000.00

1002AC 10 Lot MCAS Iwakuni

T&M Repair and Return of components of the equipment located at MCAS - Iwakuni

- The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.5 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $152,000.00

1002AD 10 Lot Camp Butler & Camp Fuji- Other systems

T&M Repair and Return of components of the equipment for USMC Butler other systems- The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.6 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $20,000.00

1002AE 10 Lot US Marine Corps Base Camp Blaz

T&M Repair and Return of components of the equipment located at USMC Base Camp Blaz - The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.7 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $15,000.00

OPTION Sustainment Support all Systems

FFP

All Systems - The Contractor shall provide remote maintenance, diagnosis, software patching, routine technical assistance, and emergency technical assistance services in accordance with the Performance Work Statement (PWS). Remote

2001AA 12 Months USMC - Camp Butler & Camp Fuji

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 3.3 of the PWS

2001AB 12 Months US Naval Hospital - Okinawa, Japan

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 3.4 of the PWS

2001AC 12 Months MCAS Iwakuni

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 3.5 of the PWS

2001AD 12 Months Camp Butler & Camp Fuji - Other systems

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 3.6 of the PWS

2001AE 12 Months US Marine Corps Base Camp Blaz

FFP

Remote Technical Assistance (TA) - The Contractor shall provide remote maintenance diagnosis, software patching, routine technical assistance, and emergency technical assistance support services in accordance with the Performance Work Statement (PWS). Remote support includes assistance via telephone and direct remote access via Government provided connection. See Section 3.7 of the PWS

OPTION Equipment Repair & Return - All Systems

T&M Repair and Return equipment- The contractor shall repair or replace failed components of the equipment in accordance with the Performance Work

2002AA 10 Lot USMC - Camp Butler & Camp Fuji

T&M Repair and Return of components of the equipment located at USMC Camp Butler and Camp Fuji - The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.3 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $153,000.00

2002AB 10 Lot US Naval Hospital - Okinawa, Japan

FFP

Repair and Return of components of the equipment located at Us Naval Hospital in Okinawa, Japan - The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.4. of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $10,000.00

2002AC 10 Lot MCAS Iwakuni

T&M Repair and Return of components of the equipment located at MCAS - Iwakuni The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.5 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $152,000.00

2002AD 10 Lot Camp Butler & Camp Fuji - Other Systems

T&M Repair and Return of components of the equipment for USMC Butler other systems- The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.6 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $20,000.00

2002AE 10 Lot US Marine Corps Base Camp Blaz

T&M Repair and Return of components of the equipment located at USMC – Base Camp Blaz - The Contractor shall repair, replace/replenish failed components of the equipment in accordance with the Performance Work Statement (PWS). See section 3.7 of the PWS.

The Government’s estimated amount for this Sub-CLIN is not to Exceed Amount of $15,000.00

DELIVERY INFORMATION:

CLIN/SUBCLIN DELIVERY DATE

0001 POP 10 – Jun- 2022 TO 09- APR-2023 Same POP applies to SUBCLINs (0001AA, 0001AB, 0001AC, 0001AD, and 0001AE)

0002 POP 10 –Jun - 2022 TO 09- APR-2023 Same POP applies to SUBCLINs (0002AA, 0002AB, 0002AC, 0002AD, and 0002AE)

1001 POP 10 –APR- 2023 TO 09- APR-2024

Same POP applies to SUBCLINs (1001AA, 0001AB, 1001AC, 1001AD, and 1001AE)

1002 POP 10 –APR- 2023 TO 09- APR-2025

Same POP applies to SUBCLINs (1002AA, 1002AB, 1002AC, 1002AD, and 1002AE)

2001POP10 –APR- 2024 TO 09- APR-2025

Same POP applies to SUBCLINs (2001AA, 2001AB, 2001AC, 2001AD, and 2001AE)

2002 POP 10 –APR- 2024 TO 09- APR-2025

Same POP applies to SUBCLINs (0001AA, 2002AB, 2002AC, 2002AD, and 2002AE)

PERFORMANCE WORK STATEMENT

G6 Base Network Communications Infrastructure

SUSTAINMENT CONTRACT

MARINE CORPS INSTALLATIONS PACIFIC, JAPAN

1.0 GENERAL

1.1 BACKGROUND: The Telephone Systems Branch (TSB) provides, installs, operates, and maintains telephony systems and associated telecommunication infrastructure, supporting all operational forces, tenants, and military family members. TSB, Inside Plant (ISP) supports fifteen Telephone Dial Central Offices (DCOs) in Okinawa, and provides all long-haul telecommunications circuits that support DSN Telephone, Video Teleconference Center (VTC), and Marine Corps Enterprise Network (MCEN) between South Korea, Mainland Japan, Okinawa, Japan, and Guam. These services are critical to the daily readiness of the United States Marine Corps (USMC) as they encompass USMC missions, emergency services, provide/maintain Defense Switched Network (DSN), island wide, and support for emergency restoration of trunks, and mission critical or priority telephone subscribers/circuits.

1.2 SCOPE OF WORK: The contractor shall provide Routine and Emergency Technical Assistance Support (TAS) for Nortel and Avaya Telephone Switching Equipment and associated equipment supporting voice services, to include Coriant/Tellabs Dense Wave Division Multiplexing (DWDM) for Marine Corps Installation Pacific locations throughout Japan, USMC Camp Blaz, Guam, and US Naval Hospital, Okinawa, Japan. Additionally, the contractor will repair, replace/replenish, and return, failed components of this same hardware.

1.3 PERIOD OF PERFORMACE: The period of performance shall be ten (10) month base year with two (2) option years as follows:

Base Year: 10 June 2022 – 09 April 2023 Option Year One (1): 10 April 2023 to 09 April 2024 Option Year Two (2) : 10 April 2024 – 09 April 2025

2.0 PLACE OF PERFORMANCE: Contractor employees shall perform all work remotely from the Continental United States (CONUS).

2.1 COST OF OPERATION: All cost of operation shall be borne by the Contractor. This includes but not limited to taxes, surcharges, licenses, insurance, costs associated with salaries, awards and bonuses. No payments other than those established in the Price Schedule shall be made to the Contractor.

3.0 TECHNICAL REQUIREMENTS (DESCRPTION OF WORK/TASKS):

3.1 ROUTINE AND EMERGENCY TECHNICAL ASSISTANCE (FFP): The contractor shall provide 24/7 remote maintenance, diagnostics, software patching, routine technical assistance, and emergency technical assistance services (emergency status determination resides within the Government). Remote support shall include both telephonic assistance and direct remote access to the equipment via Government provided connection. Purpose of remote support is to mitigate catastrophic component, equipment, or part failure affecting the delivery of mission critical IT services by isolating, troubleshooting and identifying component, equipment, or part failure. The contractor shall open a trouble ticket and begin troubleshooting for routine TAS requests in no more than four (4) hours from Government service request. Troubleshooting for Emergency TAS (ETAS) requests shall be initiated in no more than one (1) hour from Government service request. The contractor will perform testing, diagnostic fault isolation, problem resolution, and system restoration from the contractor’s facilities for all systems/subsystems identified in section 3.3 – 3.7. The Contractor shall actively work all trouble tickets until the Government end user provides documented, affirmative response that the issue is resolved.

3.1.1 REGULATORY/SECURITY COMPLIANCE REQUIREMENT: The contractor shall be knowledgeable and comply with all applicable requirements of the most current Department of Defense (DoD) Unified Capabilities Requirements (UCR) at the time of service.

3.2 PARTS REPAIR AND REPLACEMENT (T&M): The contractor shall provide repair or replacement (R/R) services to all Nortel/Avaya and Coriant/Tellabs system hardware, electronic circuit packs, subassemblies, assemblies, and peripheral equipment, to include all manufacturer proprietary station equipment and other vendor equipment as identified in section 3.3 – 3.7 below. For routine replacement, contractor shall provide Depot Level Maintenance for the components installed in the systems identified below, consisting of all functions required to restore all failed components and end items to serviceable operating condition. Repaired items shall operate the same as new items and will be returned to the Government within 30 days of receipt. For emergency replacement, contractor shall provide emergency replenishment services to the USMC as requested/needed; the Government is the authority on defining what constitutes an emergency. Emergency replacement consists of replacement items shipped within 24 hours of a verbal replacement request from the Contracting Officer’s Representative. To meet the Government’s high-priority, short lead-time emergency requirements, contractor shall ensure emergency repair/replacement request items shall be shipped to the Government via overnight delivery.

3.2.1 Requirement for Pre-Approval. Estimate, Preparation and Evaluation: Following equipment inspection, or if requested by the COR, the Contractor shall provide a written quote that will include the following minimum information:

(1) Contractor name and address

(2) Contract number

(3) Date inspection was performed/call placed.

(4) Equipment description (make, model, serial number, software version, etc.) and description of repair required.

(5) Itemized list of parts, estimated time of labor required in hours, and shipping and handling costs required to perform repair, including quantity and price for each item with supporting documentation:

The preferred documentation for part pricing will be three vendor quotes. If three competitive quotes are provided the COR will be authorized to accept the lowest-priced quote. If three competitive quotes are not provided, the contractor will have to provide suppliers' quotes, previous order invoices, manufacturers' suggested retail price list, or other supporting documentation to the COR for approval prior to placing the order.

Repairs will not proceed until the quote is approved by the respective Contracting Officer Representative.

The contractor shall immediately notify the COR of any equipment that may be non-repairable due to obsolete parts or excessive damage to receive disposition or replacement instructions.

3.3 United States Marine Corps, Okinawa and Camp Fuji Components/Systems (CLINs 0001AA, 0002AA

1001AA, 1002AA, 2001AA & 2002AA):

3.3.1 Nortel Switches

Camp Courtney Switch: A Nortel SL-100 SNSE (XA Core) digital switch, located in Building 4219 on Camp Courtney (Okinawa), is equipped for 4418 lines, wired for 6624 lines and has 3427 active lines. The current software load is SE09.1 with Product Computing-module Loads (PCL) Release supplement SD000009 . Trunking is supported via six (6) Integrated Services Digital Network (ISDN) capable Line Trunk Controllers (LTC’s) equipped for 96 T-1’s, wired for 120 T-1’s and presently terminating 81 T-1’s for DSN, RCC2’s, and commercial trunks. There are also four (4) non-ISDN Digital Trunk Controllers (DTC’s) and one (1) ISDN capable DTC equipped for 70 T-1’s, wired for 100 T-1’s, and presently terminating 57 T-1’s for DSN and commercial trunks. This SL-100 has three (3) Input Output Modules (IOM’s) and two (2) NT1X80AA Enhanced Digital Recorded Announcement Machines (EDRAM) units installed. It also hosts an Intelligent Peripheral Equipment (IPE) shelf at a remote location which supports 240 analog subscribers via fiber. There are analog, digital, and ISDN line cards installed in the switch.

Courtney Remote Switching Units (RSU’s): The SL-100 at Camp Courtney supports three RCU’s.

o Camp Hansen Building 2397 is equipped for 4937 lines, wired for 6016 lines and has 4645 active lines.

o Camp Schwab Building 3658 is equipped for 2150 lines, wired for 2944 lines and had 2030 active lines.

o White Beach Building 1142 is equipped for 879 lines, wired for 960 lines, and has 410 active lines.

There are analog, digital and some ISDN Basic Rate Interface (BRI) lines installed in all RSU’s.

Camp Foster Switch: A Nortel DMS-100 (XA Core) digital switch, located in Building 481 on Camp Foster (Okinawa), is equipped for 15069 lines, wired for 17120 lines and has 7025 active lines. The current software load is SE09.1 with PCL Release supplement SD000009. Trunking is supported via nine (9) ISDN capable LTC’s equipped and wired for 160 T-1’s and presently terminating 146 T-1’s for DSN, RCC2 and commercial services. There are also three (3) non-ISDN DTC’s and one (1) ISDN DTC equipped for 54 T- 1’s, wired for 60 T-1’s and presently terminating 36 T-1’s for DSN and commercial trunks. This Digital Multiplex Switch (DMS)-100 has three (3) IOM’s and two (2) NT1X80BA EDRAM units installed. There is a Nortel 64 port Integrated Conference Bridge installed in an IPE shelf. There are analog, digital, and ISDN line cards installed in the switch.

Foster Remote Switching Units:

o Camp Kinser Building 104 is equipped for 4927 lines, wired for 4932 lines and 3865 are active.

o MCAS Futenma Building 101 is equipped for 3374 lines, wired for 4032 lines and 2821 are active.

o Camp Foster Bldg. 5 is equipped for 1993 lines, wired for 2016 lines and 1605 are active.

o Plaza Housing Building 4251 is equipped for 1461 lines, wired for 1536 lines and 473 are active.

o Camp Foster Building 324 (Towers) is equipped for 2036 lines, wired for 2560 lines and 1305 are active.

3.3.2 Dial Central Office Power Systems:

Rectifiers for the Courtney Switch: The SL-100 at Camp Courtney has a quantity of eighteen (18) Netsure R48-3200 Power Conversion Units (PCU) that provide a maximum of 1080 -48VDC Amps. The installed Netsure 701 system has three functioning shelves installed with a maximum service capacity of 18 PCU’s that if fully provisioned, would provide a maximum of 1080 -48VDC Amps. This equipment was installed and accepted in January 2010.

Rectifiers for the Courtney RSU’s:

o Camp Hansen RSU has a quantity of six (6) Emerson model IR483200 rectifiers (Netsure 721).

o Camp Schwab RSU has a quantity of four (4) Nortel model NT5C08 rectifiers.

o White Beach RSU has a quantity of two (2) Nortel model Nt5C08 rectifiers.

Inverters for the Courtney Switch: The SL-100 at Camp Courtney has a quantity of twelve (12) Peco II model 827E inverters.

Inverters for the Courtney RSU’s:

o Camp Hansen RSU has a quantity of six (6) Peco II model 827E inverters.

o Camp Schwab RSU has a quantity of six (6) Peco II model 827E inverters.

o White Beach RSU has a quantity of three (3) Pylon model CFR1000 inverters.

Batteries for the Courtney Switch: The SL-100 at Camp Courtney shall have quantity of (96) East Penn Unigy II 3AVR95-33 LOI Batteries. They are in four strings with (24) cells in each string.

Batteries for the Courtney RSU’s:

o Camp Hansen RSU has a quantity of (48) East Penn 6AVR95-15 LOI batteries in two parallel strings.

These were installed in November 2009.

o Camp Schwab RSU has a quantity of (48) C&D AT-27P batteries in two parallel strings. These were installed in January 2013.

o White Beach RSU has a quantity of (48) Absolyte 90P-11 GNB batteries in two parallel strings. These were installed in August 2011.

Rectifiers for the Foster Switch: The DMS-100 at Camp Foster has a quantity of (72) GNB 100G51 model batteries newly installed with catalyst caps in May 2018.

Rectifiers for the Foster RSU’s:

o Camp Kinser RSU has an Infinity System NES48-19-AC6-PS12-DC1E-LVBD rectifier with four (4)

NE050ECO48ATEZ (Modules). These are in the process of being replaced by spring 2019 with an equivalent solution.

o MCAS Futenma RSU has an Infinity System NES48-19-AC6-PS12-DC1E-LVBD rectifier with four

(4) NE050ECO48ATEZ (Modules). These are in the process of being replaced by spring 2019 with an equivalent solution.

o Camp Foster Bldg. 5 RSU has a quantity of four (4) Reliance model RL100D50 rectifiers.

o Plaza Housing RSU has a quantity of four (4) Reliance model RL100D50 rectifiers.

o Camp Foster Towers RSU has a quantity of three (3) Reliance model RL100D50 rectifiers.

Foster Switch Inverters: The DMS-100 at Camp Foster has a quantity of sixteen (16) Peco II model 827E inverters and three (3) Reliance model WAA501B inverters.

Foster RSU Inverters:

o Camp Kinser RSU has a quantity of one (1) Pylon model CFR500 inverter, one (1) Reliance model

WAA501B inverter and one (1) Unipower 1KVA INV481R-N inverter.

o MCAS Futenma RSU has a quantity of one (1) Reliance model WAA501B inverter and one (1)

Unipower 1KVA INV481R-N inverter.

o Camp Foster Bldg. 5 has a quantity of one (1) Pylon model CFR500 inverter, one (1) Reliance model

WAA501B inverter and one (1) Unipower 1KVA INV481R-N inverter.

o Plaza Housing RSU has a quantity of one (1) Pylon model CFR500 inverter and one (1) Unipower 1KVA

INV481R-N inverter.

o Camp Foster Towers RSU has a quantity of one (1) Pylon model CFR500 inverter.

Foster Switch Batteries: The DMS-100 at Camp Foster has a quantity of (72) Absolyte II 100A93 GNB batteries newly installed with catalyst caps in 2018.

Foster RSU Batteries:

o Camp Kinser RSU has a quantity of (48) C&D AT-39P batteries. Batteries were installed December

2012.

o MCAS Futenma RSU has a quantity of (48) C&D AT-39P batteries. Batteries were installed December

2012.

o Camp Butler Bldg. 5 RSU has a quantity of (72) East Penn Unigy II 6AVR95-09 LOI batteries. Two strings totaling (48) batteries were installed in November 2009. A third string of (24) batteries installed in December 2012.

o Plaza Housing RSU has a quantity of (48) Absolyte 90G09 GNB batteries. These were installed in September 2010.

o Camp Foster Towers RSU has a quantity of (48) Absolyte 90G09 GNB batteries. These were installed in September 2010.

Rectifiers for Camp Fuji: The Avaya CM6 at Camp Fuji has a quantity of nine (9) Emerson, model R48- 3500e rectifiers.

Inverters for Camp Fuji: The Avaya CM6 at Camp Fuji has a quantity of thirteen (13) Peco II model 827E inverters. .

Camp Fuji Batteries: The Avaya CM6 at Camp Fuji has a quantity of (48) Absolyte 90P-13 GNB batteries (installed August 2011) and (24) Absolyte 100G31 GNB batteries (Installed March 2013).

3.3.3 Okinawa Avaya Switches

Two HP DL360 servers are included in the system architecture for the Local Session Controllers (LSC) at Camps Foster and Courtney. Each of these four (4) servers is provisioned with a single Intel Xeon E5620

2.4 GHz 4-core processor, redundant 460W power supplies, dual 1GB network interfaces, two 300GB hard drives in a RAID 1 configuration, and run Red Hat Enterprise Linux 5.3 as its operating system. The server pair at Camp Foster functions as the primary survivable core, with the pair at Camp Courtney functioning as the secondary core. There are a total of twelve (12) Dell Latitude E6420 laptops used exclusively for workstations to manage the DWDM, GPON, Avaya, Nortel, and Callegra, and other peripheral communications support systems.

Two G450 media gateways are included in the LSC configurations at both Camps Foster and Courtney.

The gateway configurations for each site are identical and are used to provide T1 PRI tie trunks to the local SL-100 for access to DSN and local trunk facilities. They are also used to provide PRI QSIG interfaces to the Callegra.UC voice mail system at each site. Each gateway is equipped with dual power supplies and Ten MM710B T1 media modules with four 80 channel daughterboards. This hardware equips the LSC at each site with ten T1 PRI tie trunks. Five cards each are installed in each gateway.

One Dell PowerEdge R210 is included in the LSC design for Camps Foster and Courtney to provide support systems and services required for DISA Security Technical Implementation Guide (STIG) compliance. This RAE server provides centralized access control and security management capabilities to all Avaya CM6 and ASLAN components. Services are consolidated on the single Dell R210 server at each site. Using Hypervisor 2008 and two Windows Server 2008 O/Ss, two virtual RAE suites will be configured on the single server, providing Active Directory services to support centralized authentication bundled with Domain Name Service (DNS), Online Certificate Status Protocol (OCSP) via Tumbleweed Desktop Validator 4.9 to provide OCSP certificate revocation response based on locally updated DoD Public Key Infrastructure (PKI) Certificate Revocation List (CRL) for user authentication as well as SYSLOG via Kiwi Syslog 9.4 to provide a SYSLOG repository for all LSC and ASLAN components in the system architecture.

One JITC-certified ION SA5620 security appliance is included in the LSC architecture at Camps Foster and Courtney for secure remote dial-up access.

Figure 1: Camp Foster and Camp Courtney Infrastructure

3.3.4 Camp Fuji: The enterprise survivable Local Session Controller at Camp Fuji consists of the following:

Four (4) HP DL360 servers running Red Hat Enterprise Linux 5.3. One server pair functions as the primary survivable server pair. The second server pair functions as the back-up.

One G650 Media Ten G450 Media Two 24-port Cisco 3560 layer 2 switches One Dell R210 server to host required Information Assurance (IA) applications One ION SA5620 secure modem Two Dell Latitude E6420 laptops used exclusively for workstations to manage the Avaya, Nortel, and

Callegra systems and other peripheral support systems.

Figure 2: Camp Fuji Local Session Controller Infrastructure

3.3.5 DWDM: A Tellabs 7100 Nano Optical Transport System (OTS) with 7100E is installed at nine (9) separate locations on Okinawa. The system configuration consists of a nine (9) node, two (2) degree, Reconfigurable Optical Add Drop Multiplexer (ROADM) ring connecting all seven Area Distribution Node (ADN) locations with each Core Node location. The equipment is installed in the facilities listed below:

Camp Foster Bldg. 481 (Core Node 0) o Two (2) Tellabs 7100 Nano main shelves o One (1) Tellabs 7100 Nano port shelf o Six (6) SPM modules installed o Two (2) ROADM modules installed o Four (4) degrees equipped o Two (2) ESM20 modules o Eighty-eight (88) degrees equipped per ROADM o Four (4) SONET Switching Modules (SSM-X) installed, equipped with

Forty-eight (48) multi-rate SFPs for client interfaces Four (4) tunable XFPs for line interfaces o Two High Density Ten Gigabit Modules (HDTG) installed, equipped with Ten (10) XFPs for client interfaces Ten (10) tunable XFPs for line interfaces o One (1) Tellabs 7100E shelf equipped with redundant power supplies Eight (8) 63 port T1 cards in a 1+1 configuration Two (2) multi-rate SFPs

Camp Courtney Bldg. 4219 (Core Node 1) o Three (3) Tellabs 7100 Nano main shelves (One shelf configured as an optical line amplifier) o One (1) Tellabs 7100 Nano port shelf o Eight (8) SPM modules installed o Two (2) ROADM modules installed o Four (4) degrees equipped o Two (2) ESM20 modules o Eighty-eight (88) degrees equipped per ROADM o Four (4) SONET Switching Modules (SSM-X) installed, equipped with

Forty-eight (48) multi-rate SFPs for client interfaces Four (4) tunable XFPs for line interfaces o Two High Density Ten Gigabit Modules (HDTG) installed, equipped with Ten (10) XFPs for client interfaces Ten (10) tunable XFPs for line interfaces o Two (2) Eighty-Eight (88) channel long range input amplifiers installed o One (1) Tellabs 7100E shelf equipped with redundant power supplies

Camp Foster Bldg. 960 (ADN), Camp Foster Bldg. 5 (ADN), Camp Kinser Bldg. 104 (ADN), Camp

Hansen Bldg. 2397 (ADN), and Camp Schwab Bldg. 3658 (ADN) o Two (2) Tellabs 7100 Nano main shelves o One (1) Tellabs 7100 Nano port shelf o Six (6) SPM modules installed o Two (2) ROADM modules installed o Four (4) degrees equipped o Two (2) ESM20 modules installed (Applies to Camps Schwab, Kinser, and Hansen) o Eighty-eight (88) degrees equipped per ROADM o Two (2) SONET Switching Modules (SSM-X) installed, equipped with

Twenty-four (24) multi-rate SFPs for client interfaces Two (2) tunable XFPs for line interfaces o Two High Density Ten Gigabit Modules (HDTG) installed, equipped with Ten (10) XFPs for client interfaces Ten (10) tunable XFPs for line interfaces o One (1) Tellabs 7100E shelf equipped with redundant power supplies

MCAS Futenma Bldg. 101 (ADN) and Plaza Housing Bldg. 4251 (ADN) o Three (3) Tellabs 7100 Nano main shelves (One shelf configured as an optical line amplifier) o One (1) Tellabs 7100 Nano port shelf o Eight (8) SPM modules installed o Two (2) ROADM modules installed o Four (4) degrees equipped o Two (2) ESM20 modules installed (Futenma only) o Eighty-eight (88) degrees equipped per ROADM o Two (2) SONET Switching Modules (SSM-X) installed, equipped with

Twenty-four (24) multi-rate SFPs for client interfaces Two (2) tunable XFPs for line interfaces o Two High Density Ten Gigabit Modules (HDTG) installed, equipped with Ten (10) XFPs for client interfaces Ten (10) tunable XFPs for line interfaces o Two (2) Eighty-Eight (88) channel intermediate range input amplifiers installed o One (1) Tellabs 7100E shelf equipped with redundant power supplies

Figure 3 : Basic Depiction of the DWDM architecture in Okinawa

3.3.6 Operator Consoles:

Camp Foster Bldg. 481: SPOK Console system QTY Part Number Description 1 SPOK-Upgrade CTI SPOK Database Administration – Enterprise System –

Includes SPOK Directory, Web Admin Software Console, OpStats, CTI, System Admin, System Maint, Management tools, Automated Backup utility, standard reports

13 SPOK-Upgrade SPOK Console Software 2 RHEL5 Number of Red Hat Enterprise Linux (RHEL) 5 Server Licenses

(64 bit OS)

1 Oracle Oracle Database 11gR2

1 Dell R430 K-Server Dell;R430;1U;2CPU

1 Oracle Oracle WebLogic 11gR2

1 Dell R730 Dell Server; R730XL; 2RU; 2CPU

1 KVM KVM Access, mount up to 8 servers mouse /monitor /keyboard

13 Dell OptiPlex PC DELL; OPTIPLEX; with keyboard, mouse, with monitor

13 M5316BLK…