M6700420Q1034 Phone Switch Maintenance.pdf

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M6700420Q1034
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SEE ADDENDUM

(No Collect Calls)

M6700420Q1034 12-May-2020

b. TELEPHONE NUMBER

904 696 5170

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 26 May 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

M670049. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

PATRICIA SOLBERG

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USMC BLOUNT ISLAND COMMAND

ATTN: PATRICIA SOLBERG 5880 CHANNEL VIEW BL

JACKSONVILLE FL 32226-3404

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE M38450 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

USMC BLOUNT ISLAND COMMAND

CHARLES STICHBERRY

5880 CHANNEL VIEW BLVD.

JACKSONVILLE FL 32226-3404

TEL: 9046965641 FAX: (904)696-5107

904-696-5017FAX:

TEL: 904-696-5170

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$12,000,000

NAICS:

811213

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF71

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M6700420Q1034

Section SF 1449 - CONTINUATION SHEET

SF 1449 CONTINUATION

The Contractor must be an Authorized Reseller in good standing and provide proof of status from each of the following companies: Avaya, K&R Custom Software, SecureLogix Corporation, and Callware Technologies. Proof of status shall be a letter confirming the contractor’s partnership with the company as an Authorized Reseller. The contractor shall remain an Authorized Reseller in good standing with Avaya, K&R Custom Software, SecureLogix

Corporation, and Callware Technologies through the period of performance set forth in the contract, inclusive of the option year if the Government chooses to exercise the option.

Any questions regarding the requirements identified herein must be submitted no later than 1:00 p.m. Eastern

Standard Time on May 18, 2020. Questions must be submitted by email to patricia.solberg@usmc.mil and brittany.jackson.ctr@usmc.mil . Offerors are responsible for confirming receipt of questions submitted. All prices submitted in response to this Request for Quote will be Firm Fixed Price inclusive of all services, material(s), equipment, transportation, travel, etc. The contractor will not be reimbursed for any expenses outside of the Firm

Fixed Price amounts quoted to perform all services included in the Statement of Work which include, but are not limited to, equipment monitoring, troubleshooting and replacement.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Phone Switch Maintenance Support

FFP

Contractor shall provide Phone Switch Maintenance Support Services in accordance with the Performance Work Statement (PWS) and terms and conditions of the contract.

FOB: Destination

PSC CD: D314

NET AMT

mailto:patricia.solberg@usmc.mil mailto:brittany.jackson.ctr@usmc.mil

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 12 Months OPTION Phone Switch Maintenance Support

FFP

Contractor shall provide Phone Switch Maintenance Support Services in accordance with the Performance Work Statement (PWS) and terms and conditions of the contract.

PSC CD: D314

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

1001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-JUN-2020 TO

31-MAY-2021

N/A USMC BLOUNT ISLAND COMMAND

CHARLES STICHBERRY

5880 CHANNEL VIEW BLVD.

JACKSONVILLE FL 32226-3404

9046965641

M38450

1001 POP 01-JUN-2021 TO

31-MAY-2022

N/A (SAME AS PREVIOUS LOCATION)

M38450

PWS

PERFORMANCE WORK STATEMENT

MCSF-BI Telephony Network Technical Assistance and Maintenance Support Services

Introduction.

The Marine Corp Support Facility S6 provides critical voice and data communications to the Blount Island, and requires technical assistance and maintenance support in order to provide reliable service.

Scope.

This Performance Work Statement (PWS) establishes and defines the requirements for the contractor to provide technical support, repair/return of parts and on-site maintenance support as required for the Base Telephony

Network for Blount Island. Specifics for each line item are included below. This will be a Firm Fixed Price (FFP) contract.

STATEMENT OF WORK

1.0 INTRODUCTION.

The purpose of this contract is to provide S-6, MCSF-BI with Technical Assistance Service (TAS), / Extended

Technical Assistance Services (ETAS), Return & Repair Replacement Service, and on site Diagnostics Service for

Avaya and other ancillary equipment located aboard MCSF-BI.

2.0 TECHNICAL REQUIREMENTS

2.1 This support agreement shall include the service requirements of Technical Assistance Service (TAS), /

Extended Technical Assistance Services (ETAS), Return & Repair Replacement, and Remote Diagnostics, based on the Avaya CM7 remotes having 900+ active ports, one (1) K&R ticket management system, one (1) Callware

Voicemail system and Networking supported SecureLogix.

2.2 The support agreement package shall consist of core Avaya TAS/ETAS support on a 24/7 basis for the term of the contract for sold to# 0003010528. The contractor shall take incoming service calls. The contractor shall provide initial Tier 1 support and shall open ETAS tickets with Avaya on required service issues. This core TAS/ETAS support package shall provide the primary services required for day-to-day support of the MCSF-BI Avaya CM7, remotes, voice mail system, GPS, and ticketing system. The Contractor must be an Authorized Reseller in good standing and provide proof of status from each of the following companies: Avaya, K&R Custom Software, SecureLogix Corporation, and Callware Technologies. Proof of status shall be a letter confirming the contractor’s partnership with the company as an Authorized Reseller. The contractor shall remain an Authorized Reseller in good standing with Avaya, K&R Custom Software, SecureLogix Corporation, and Callware Technologies through the period of performance set forth in the contract, inclusive of the option year if the Government chooses to exercise the option.

2.3 The contractor shall provide unlimited remote and on-site maintenance, diagnostics, routine technical assistance, and emergency technical assistance services as required. In addition to technical assistance, services shall include testing, diagnostic fault isolation, problem resolution, and system restoration from the Avaya TAS facilities for the

Avaya and CM7 switching system. Remote support is by telephonic assistance only.

2.4 There are no remote terminals. All remote services will be conducted via telephone or email. Emergency TAS shall be available 24 hours a day, seven days a week. For those customers requiring non-service threatening support, routine TAS shall be available from 7:00 a.m. to 4:00 p.m. EST, Monday through Friday.

2.5 In addition to core TAS/ETAS coverage, the support agreement shall allow for Repair and Replacement (R&R) hardware. Typical turn-around time for R&R service shall be 20 business days or less. During emergency situations, necessary replacements shall be shipped within 24 hours. Coverage shall include all CM7 equipment, and voice mail components.

2.6 Depot Level Support

2.6.1 Repair and Return of Failed Items. The contractor shall utilize Avaya services to support CM7 telecommunication systems and components listed in section 3.2. The contractor shall utilize the listed equipment manufactures in support of the non-Avaya listed in section 3.1. The contractor shall closely monitor all vendors to ensure that quality standards are being observed; thereby providing a well-coordinated effort to ensure highly responsive Depot Level Support for all items and support equipment that comprise the telephone switch system installed at MCSF-BI, FL.

2.6.2 Depot Center Operations. The contractor shall utilize Avaya’s dedicated full-time facilities for Depot Level

Support including the repair of all Avaya equipment listed in section 3.2. The contractor shall utilize the original equipment manufacturers for hardware and the listed vendors for software for the non-Avaya equipment listed in section 3.1. This support shall consist of the repair or replacement of electronic circuit packs, major subassemblies, modules, printed circuit boards, and other repairable items. The depot centers shall be fully staffed during normal duty hours and maintain on call standby coverage to handle emergency orders during all non-duty hours.

2.6.3 Emergency Requests. To meet the Government's high-priority, short lead time emergency requirements, the contractor's emergency replacement service shall be available 24 hours a day, seven days per week, 365 days per year for the MCSF-BI CM7 system. An emergency is defined as a critical system service outage which significantly impacts customer operations. The Government is responsible for making the final determination of an emergency.

The contract will identify the point of contact that has been authorized by the Government to request this emergency service.

2.6.4 Remote Diagnostics. There are no remote diagnostic services for Avaya CM7 switch systems. All services will have to be done on site or by telephone services The contractor shall provide MCSF-BI with the phone numbers, addresses, and POCs for the remote diagnostic facilities.

2.6.5 Scope of Remote Diagnostic Services. Remote diagnostic services shall be available for use during emergency situations when all other Government, third-party, and/or on-site contractor support have failed to correct a problem.

Emergencies shall be handled immediately. With non-emergencies, the site shall be called back to work the problem with the ETAS engineer. The contractor shall immediately investigate and resolve emergency situations that occur in the operation and maintenance of the switch systems and continue to work every such situation remotely until the problem is corrected and service is restored.

2.6.7 Remote Diagnostic Service Centers. The Remote Diagnostic Service Centers for Avaya switches and switch system peripherals shall be available 24 hours a day, seven days per week, 365 days per year for the duration of the contract.

2.6.8 On Site Diagnostic Service. If trouble analysis remote diagnostic services or replacement of contractor supplied parts by local technical experts are unable to isolate and affect repairs, then onsite contractor support shall be required. On-site response time will need to be within 24hrs of notification. The contractor shall provide for and assume all costs associated for travel, lodging and subsistence of any support staff required to travel to the MCSF-BI sites covered under this support agreement.

3.0 EQUIPMENT LIST

The following are items requiring Maintenance Support but additional equipment will be added as required:

3.1 Non-Avaya Equipment

Non-Avaya Equipment

Equipment Model/Part No. Serial No. Software Location

Dell R230 RAE Server Dell R230 BTJ7GK2 BLDG 100

Dell R330 TMS Intel

Xeon E3-1220 3.0GHz R330 9WRBXK2

K&R Custom

Software BLDG 100

Dell R320 TMS server with Intel multi-core

Xeon™ processor DELL POWER EDGE R320 4G7BGK2

K&R Custom

Software BLDG 100

Teleboss 850 w/CC

T850-6-

JITC/XT/32M/ACUS/8CI-

8CI + ES-T 850019000

K&R Custom

Software BLDG 100

Microsemi GFE SAASM

GB-GRAM GPS

Receiver, L1/L2 Antenna 652-HAE-GBGRAM-700 1635T69535 BLDG 100

56 Port Rear Cross

Connect DSX Panel 19"

Mount

010-2156-0103

N/A BLDG 100

Netgear NAS RN2120V2 3SJF72EU0001D BLDG 100

Trippelite KVM Console

8 port B020-008-17 2647AAPCB88F000324 BLDG 100

Securelogix R330XI

Server R330XL DZXGXK2

SecureLogix

Corporation BLDG 100

Securelogix R330XI

Server R330XL DZHHXK2

SecureLogix

Corporation BLDG 100

Securelogix Chassis CAG 1NGR6 3200A-R-203489

SecureLogix

Corporation BLDG 100

-EMT Controller Card

8540 ETM-CTRL-MOD-8540 8540A003551

SecureLogix

Corporation BLDG 100

-EMT Controller Card

8540 ETM-CTRL-MOD-8540 8540A003432

SecureLogix

Corporation BLDG 100

Dell Latitude E5580

Laptop Dell e5580 5HDHWD2 BLDG 100

Dell Latitude E5580

Laptop Dell e5580 2JBHWD2 BLDG 100

Dell Latitude 3560

Laptop 3753837470 1Q2XRJ2 BLDG 100

Dell R320 Callware server with Intel multi-core Xeon™ processor DELL POWER EDGE R320 4G8CGK2

Callware Enhanced

Services BLDG 100

3.2 Avaya Equipment

Avaya Equipment

Equipment Model/Part No. Serial No. Location

Avaya CM7 R630 Server CM7 383531 17AN15200077 BLDG 100

Avaya CM7 R630 Server CM7 383531 17AN15200078 BLDG 100

Avaya G650 Media Gateway 700394950 06163950421 BLDG 100

-655A Power Supply 7004061350 06R4090002385 BLDG 100

-655A Power Supply 7004061350 14DT51467126 BLDG 100

-TN2312BP IP Server Interface 700260359 05J213702324 BLDG 100

-TN771DP Maintenance Test Card 700463482 12TL17300109 BLDG 100

-TN464GP DS1/Pri Interface Card 700339153 03J208732021 BLDG 100

-TN2501AP Announcement Card 108772583 071621100300 BLDG 100

-TN793B 24 Port Analog Phone Card 108551755 03J206703079 BLDG 100

-TN763B Auxiliary Trunk Circuit Pk TN763B 6D8356008 BLDG 100

-TN793CP 24 Port Analog Circuit Pk 700463524 061645600709 BLDG 100

-TN2181 2w Digital Line 16 Port 106706948 95DR04139571 BLDG 100

-TN2181 2w Digital Line 16 Port 106706948 96DR11265326 BLDG 100

-TN2181 2w Digital Line 16 Port 106706948 96DR07318549 BLDG 100

-TN2181 2w Digital Line 16 Port 106706948 95DR08140519 BLDG 100

-TN2181 2w Digital Line 16 Port 106706948 95DR04136433 BLDG 100

-TN2224B 24 Port Digital Circuit Pk 108276148 99SP69929560 BLDG 100

-TN464 DS1 Interface MODULE 7003947940 15TL24300034 BLDG 100

Avaya G650 Media Gateway 700394950 06163950416 BLDG 100

-655A Power Supply 7004061350 06R407000020 BLDG 100

-655A Power Supply 7004061350 05R408001438 BLDG 100

-TN464 DS1 Interface MODULE 7003947940 15TL24300087 BLDG 100

-TN2224B 24 Port Digital Circuit Pack 108276148 99SP69927846 BLDG 100

-TN2181 2w Digital Line 16 Port 106706948 96DR08300639 BLDG 100

-TN2224B 24 Port Digital Circuit Pack 108276148 99DR16362141 BLDG 100

-TN2181 2w Digital Line 16 Port 106706948 95DR09131206 BLDG 100

-TN2224 24 Port Digital Station Circuit

Card 107582728 98DR08134999 BLDG 100

-TN2224B 24 Port Digital Circuit Pack 108276148 99SP56903139 BLDG 100

-TN793CP 24 Port Analog Circuit Pk 700463524 10WZ42505073 BLDG 100

-TN556D ISDN-BRI 4- Wire S/T-NT

Interface 12 Ports TN556D 00DR11128978 BLDG 100

-TN2224B 24 Port Digital Circuit Pack 108276148 99SP63916943 BLDG 100

-TN2181 2w Digital Line 16 Port 106706948 95DR03135908 BLDG 100

-TN744D Call Class TN444D 99DR10305009 BLDG 100

-TN2302AP IP Media Processor 108774696 071608002024 BLDG 100

-TN799DP C-Lan Control Card 700463458 081640502508 BLDG 100

Avaya G650 Media Gateway 700394950 06163950415 BLDG 100

-655A Power Supply 7004061350 06R409002455 BLDG 100

-655A Power Supply 7004061350 05R411002262 BLDG 100

-TN2312BP IP Server Interface 700260359 05J212706364 BLDG 100

-TN793B 24 Port Analog Phone Card 108551755 00DR10135202 BLDG 100

-TN2224B 24 Port Digital Circuit Pack 108276148 01DR02132167 BLDG 100

-TN464F DSI/ISDN PRI Interface 107214702 99DR10129919 BLDG 100

-TN748B Analog Line Module T117694 No Ser BLDG 100

-TN464F DSI/ISDN PRI Interface 107214702 97DR12134616 BLDG 100

-TN464 DS1 Interface MODULE 7003947940 15TL24300085 BLDG 100

-TN2224 24 Port Digital Station Circuit

Card 107582728 98DR11127685 BLDG 100

-TN2224B 24 Port Digital Circuit Pack 108276148 99SP22874004 BLDG 100

-TN556D ISDN-BRI 4- Wire S/T-NT

Interface 12 Ports TN556D 99DR08140807 BLDG 100

-TN464 DS1 Interface MODULE 7003947940 15TL24300021 BLDG 100

-TN464F DSI/ISDN PRI Interface 107214702 99DR10129546 BLDG 100

-TN2224B 24 Port Digital Circuit Pack 108276148 00F809113164 BLDG 100

-TN2224B 24 Port Digital Circuit Pack 108276148 99SP60911839 BLDG 100

Avaya G430 Media Gateway 700476393 17R002400061 BLDG 100

-MM710 T1/E1 700439250 17R002400030 BLDG 100

-MM710 T1/E1 700439250 17R002400050 BLDG 100

-MM710 T1/E1 700439250 17R002400061 BLDG 100

G450 Analog Voice Gateway 700506955 17R005481064 BLDG 110

-G450 Power Supply 700507394 16BE47200211 BLDG 110

-G450 Power Supply 700507394 16BE43600160 BLDG 110

-G450 Mother Board 700506985 17R005480955 BLDG 110

-MM717 Digital Card 700394711 16R036600098 BLDG 110

-MM716 Analog Card 700394703 12TL02100001 BLDG 110

G450 Analog Voice Gateway 700506955 12IS06443696 BLDG 120

-G450 Power Supply 700507394 11DT23480404 BLDG 120

-G450 Power Supply 700507394 10DT45458655 BLDG 120

-G450 Mother Board 700506985 12IS05443814 BLDG 120

-MM717 Digital Card 700394711 16R036600107 BLDG 120

-MM717 Digital Card 700394711 16R036600112 BLDG 120

-MM716 Analog Card 700394703 12TL02100113 BLDG 120

-MM717 Digital Card 700394711 13TG35223638 BLDG 120

G450 Analog Voice Gateway 700506955 17R005481243 BLDG 200

-G450 Power Supply 700507394 16BE47200154 BLDG 200

-G450 Power Supply 700507394 16BE43600093 BLDG 200

-G450 Mother Board 700506985 17R006480933 BLDG 200

-MM717 Digital Card 700394711 051642501023 BLDG 200

-MM717 Digital Card 700394711 12TL27100170 BLDG 200

-MM716 Analog Card 700394703 071608600522 BLDG 200

-MM716 Analog Card 700394703 061615301144 BLDG 200

-MM716 Analog Card 700394703 081621200159 BLDG 200

-MM717 Digital Card 700394711 071628200232 BLDG 200

Avaya G650 Media Gateway 700394950 071611240866 BLDG 350

-655A Power Supply 7004061350 05R411002006 BLDG 350

-655A Power Supply 7004061350 10DT01601946 BLDG 350

-TN2312BP IP Server Interface 700260359 061650402749 BLDG 350

-TN2302AP IP Media Processor 108774696 05J211706114 BLDG 350

-TN793 Analog Line Module 103557468 99DR09138165 BLDG 350

-TN793 Analog Line Module 103557468 99DR10132942 BLDG 350

-TN2224B 24 Port Digital Circuit Pack 108276148 00F808104000 BLDG 350

-TN2181 2w Digital Line 16 Port 106706948 96DR07306244 BLDG 350

-TN2181 2w Digital Line 16 Port 106706948 96DR07318509 BLDG 350

-TN2181 2w Digital Line 16 Port 106706948 95DR11137093 BLDG 350

-TN793CP 24 Port Analog Circuit Pk 700463524 071647504150 BLDG 350

-TN2181 2w Digital Line 16 Port 106706948 96DR03306939 BLDG 350

-TN793B 24 Port Analog Phone Card 108551755 01BD87914928 BLDG 350

-TN2224 24 Port Digital Station Circuit

Card 107582728 98DR06142074 BLDG 350

-TN771DP Maintenance Test Card 700463482 05J218702303 BLDG 350

-TN793 Analog Line Module 103557468 99DR10132884 BLDG 350

G450 Analog Voice Gateway 700506955 17R005681826 BLDG 351

-G450 Power Supply 700507394 16BE47200184 BLDG 351

-G450 Power Supply 700507394 16BE43600015 BLDG 351

-G450 Mother Board 700506985 17R006681974 BLDG 351

-MM717 Digital Card 700394711 10FP48002269 BLDG 351

-MM716 Analog Card 700394703 081632302125 BLDG 351

-MM717 Digital Card 700394711 10FP20401062 BLDG 351

Avaya G650 Media Gateway 700394950 071616000560 BLDG 450

-655A Power Supply 700406135 07R403003434 BLDG 450

-655A Power Supply 700406135 17DT17272361 BLDG 450

-TN2312BP IP Server Interface 700260359 071636400506 BLDG 450

-TN2224B 24 Port Digital Circuit Pack 108276148 99SP22887016 BLDG 450

-TN2224 24 Port Digital Station Circuit

Card 107582728 98DR06129896 BLDG 450

-TN771DP Maintenance Test Card 700463482 02J209700968 BLDG 450

-TN793 Analog Line Module 103557468 99DR10133002 BLDG 450

-TN793 Analog Line Module 103557468 99DR10132891 BLDG 450

-TN793 Analog Line Module 103557468 99DR10132904 BLDG 450

-TN2224B 24 Port Digital Circuit Pack 108276148 00DR09134952 BLDG 450

-TN2181 2w Digital Line 16 Port 106706948 95DR07129544 BLDG 450

-TN2181 2w Digital Line 16 Port 106706948 95DR08131808 BLDG 450

-TN2181 2w Digital Line 16 Port 106706948 97DR12265937 BLDG 450

-TN2181 2w Digital Line 16 Port 106706948 96DR01308892 BLDG 450

-TN2224B 24 Port Digital Circuit Pack 108276148 99SP22874281 BLDG 450

-TN2302AP IP Media Processor 108774696 05J241701263 BLDG 450

G450 Analog Voice Gateway 700506955 13R01002984 BLDG 454

-G450 Power Supply 700507394 13DT04529576 BLDG 454

-G450 Power Supply 700507394 N/A BLDG 454

-G450 Mother Board 700506985 13R011002831 BLDG 454

-MM717 Digital Card 700394711 13TG22185074 BLDG 454

-MM716 Analog Card 700394703 12TL05400468 BLDG 454

-MM717 Digital Card 700394711 14R035400019 BLDG 454

G450 Analog Voice Gateway 700506955 17R005481063 BLDG 550

-G450 Power Supply 700507394 16BE47200249 BLDG 550

-G450 Power Supply 700507394 16BE43600076 BLDG 550

-G450 Mother Board 700506985 17R006480887 BLDG 550

-MM717 Digital Card 700394711 16R036600064 BLDG 550

-MM716 Analog Card 700394703 12TL33100082 BLDG 550

-MM717 Digital Card 700394711 081621200034 BLDG 550

G450 Analog Voice Gateway 700506955 11IS24438960 BLDG D715

-G450 Power Supply 700507394 10DT44456259 BLDG D715

-G450 Power Supply 700507394 10DT45458361 BLDG D715

-G450 Mother Board 700506985 11IS24437144 BLDG D715

-MM717 Digital Card 700394711 081637203808 BLDG D715

-MM716 Analog Card 700394703 081632302047 BLDG D715

G450 Analog Voice Gateway 700506955 09IS40269047 CAGE P009 PROJECT

-G450 Power Supply 700507394 16BE47200184 CAGE P009 PROJECT

-G450 Mother Board 700506985 09IS40268889 CAGE P009 PROJECT

Avaya Crash Package N/A N/A CAGE

-655A Power Supply 7004061350 14DT23365722 CAGE

-655A Power Supply 7004061350 09DT24375149 CAGE

-655A Power Supply 7004061350 09DT32480614 CAGE

-EM200 Expansion Module 7004760050 14R028011373 CAGE

-TN744D Call Class TN444D 99DR03306655 CAGE

-TN744D Call Class TN444D 99DR01310034 CAGE

-TN746B 16 Port Analog Card 106361421 94DR06133970 CAGE

-TN746B 16 Port Analog Card 106361421 96DR06139439 CAGE

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Places of Performance.

1. Marine Corps Support Facility – Blount Island Jacksonville, FL.

Period of Performance.

The period of performance will be one year from the date of award in addition to one option year.

Qualification Requirements

Government Furnished Information and Facilities

Government furnished information, such as building locations, required by the contractor for the performance of this contract will be provided with each request. All information received remains the property of the United States

Government. The Contractor may be in contact with data subject to the Privacy Act (Title 5 of U.S. Code, Section

552.a). Reports and data shall be identified and safeguarded accordingly. Agency procedures shall be followed. The

Contractor shall ensure that contractor employees assigned to this requirement are briefed annually on properly identifying and handling privacy act data/ information.

There is no requirement for Government Furnished Facilities. If vendor provides “on-site” support, access will be granted as required.

Contractor Responsibilities

The Contractor shall provide shipping as required. Government will not pay any travel expenses as part of this

PWS. The contractor will need to show proof that they are a certified Avaya Authorized Reseller and show proof of partnership agreements with K&R Custom Software, SecureLogix Corporation, and Callware Technologies.

Contracting Officer’s Representative. The Contracting Officer Representatives (COR) will monitor performance to ensure services are received and performed in a satisfactory manner and will be appointed at the time of award.

CLAUSES INCORPORATED BY REFERENCE

252.201-7000 Contracting Officer's Representative DEC 1991

252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013

252.203-7003 Agency Office of the Inspector General AUG 2019

252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7003 Control Of Government Personnel Work Product APR 1992

252.204-7004 Antiterrorism Awareness Training for Contractors. FEB 2019

252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of

Terrorism

MAY 2019

252.211-7006 Passive Radio Frequency Identification DEC 2019

252.223-7008 Prohibition of Hexavalent Chromium JUN 2013

252.225-7000 Buy American--Balance Of Payments Program Certificate--

Basic (Nov 2014)

NOV 2014

252.225-7007 Prohibition on Acquisition of Certain Items from Communist

Chinese Military Companies

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006

252.239-7010 Cloud Computing Services OCT 2016

252.244-7000 Subcontracts for Commercial Items JUN 2013

252.246-7008 Sources of Electronic Parts MAY 2018

CLAUSES INCORPORATED BY FULL TEXT

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (MAR 2020)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code(s) and small business size standard(s) for this acquisition appear elsewhere in the solicitation. However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(9a) Proof of status as an Authorized Reseller in good standing with the following companies: Avaya, K&R Custom

Software, SecureLogix Corporation, and Callware Technologies. Proof of status shall be a letter confirming the contractor’s partnership with the company as an Authorized Reseller;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions, including alternative line items (provided that the alternative line items are consistent with subpart 4.10 of the

Federal Acquisition Regulation), or alternative commercial items for satisfying the requirements of this solicitation.

Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the

Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent

Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers.

Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--GSA

Federal Supply Service Specifications Section, Suite 8100, 470 East L'Enfant Plaza, SW, Washington, DC

20407, Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision.

Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point

(DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone

(215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Unique entity identifier. (Applies to all offers exceeding $3,500, and offers of $3,500 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM).) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation ``Unique Entity Identifier'' followed by the unique entity identifier that identifies the Offeror's name and address. The Offeror also shall enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the Offeror to establish additional SAM records for identifying alternative EFT accounts (see subpart 32.11) for the same entity. If the Offeror does not have a unique entity identifier, it should contact the entity designated at www.sam.gov for unique entity identifier establishment directly to obtain one. The Offeror should indicate that it is an offeror for a Government contract when contacting the entity designated at www.sam.gov for establishing the unique entity identifier.

(k) Reserved.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

https://assist.dla.mil/online/start/ http://quicksearch.dla.mil/ http://assistdocs.com/ https://assist.dla.mil/wizard/index.cfm http://www.sam.gov/

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

(End of provision)

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

1) Contractor’s status as an Authorized Reseller in good standing with each of the following companies:

Avaya, K&R Custom Software, SecureLogix Corporation, and Callware Technologies.

2) Price.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (MAR 2020)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (v) of this provision.

(a) Definitions. As used in this provision --https://www.sam.gov/

“Covered telecommunications equipment or services” has the meaning provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation” means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

“Manufactured end product” means any end product in product and service codes (PSCs) 1000-9999, except--

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Predecessor” means an entity that is replaced by a successor and includes any predecessors of the predecessor.

“Restricted business operations” means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate--

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

“Sensitive technology”--

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically--

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act

(50 U.S.C. 1702(b)(3)).

“Service-disabled veteran-owned small business concern”--

(1) Means a small business concern--

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

“Small business concern” means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

“Small disadvantaged business concern”, consistent with 13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that--

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by--

(i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States; and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13.CFR 124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

“Subsidiary” means an entity in which more than 50 percent of the entity is owned--

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

“Successor” means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term

“successor” does not include new offices/divisions of the same company or a company that only changes its name.

The extent of the responsibility of the successor for the…

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