Aviation Logistics Support Services PWS.pdf

Performance Work Statement For

Aviation Logistics Support Services

1.0 Introduction

Commander, U.S. Marine Corps Forces, serves as a principal adviser to the Commander in Chief of U.S. Joint Forces Command on Marine Corps matters. Marine Corps Forces Command (MARFORCOM) is responsible for command, control, and coordination of all Marines’ air, ground, and logistical operations. The warfighting arm of MARFORCOM is the II Marine Expeditionary Force (II MEF). II MEF is composed of personnel from the 2D Marine Division, 2D Marine Logistics Group, and 2D Marine Aircraft Wing.

2.0 SCOPE

The aviation component, 2D Marine Aircraft Wing (2D MAW), has identified a requirement for contractor aviation logistics support services. The contractor shall accomplish 2D MAW objectives in support of Aviation Logistics Department (ALD) in the areas of procedures, administration, Information Technology (IT), supply procedures, programming, and planning. The contractor shall accomplish the functions outlined in the below specific task descriptions.

3.0 SPECIFIC TASKS

3.1 Aviation Logistics Department (ALD) Procedures

Provide support to the Assistant Chief of Staff (AC/S) ALD and all division heads in the preparation of studies, estimates, plans, orders, instructions, and reports pertaining to aviation logistics within the MEF, MAW, Marine Expeditionary Unit (MEU), Marine Aircraft Group (MAG), Marine Aviation Logistics Squadron (MALS), and any other location as designated by the AC/S ALD.

The complements mixture shall be balanced in a manner to adequately support 22,368 annual hours of Aviation Logistics support.

Due to the urgent and continuous nature of this requirement, the government requires the contractor to maintain the proposed workforce at 100% manning. As such, the contractor is expected to develop a manning plan to fill any planned or unplanned vacancies on an expedited basis. Any vacancies that occur in the contractor’s proposed manning should be filled within 14 calendar days. Any manning vacancies that remain unfilled after 14 days will have an invoice offset calculated using the total proposed daily cost (including profit and overhead) for the position left vacant (based on a 30 day month) times the number of vacant days in the billing cycle plus an additional 10% of the cost calculated.

a. Regular review of current operational and supporting plans, applicable orders/instructions, and Naval correspondence, and providing the AC/S ALD with supplementary information as required.

b. Regular review of current policy and programs impacting the mission of aviation logistics.

3.2 ALD Plans Division

Provide aviation supply and maintenance expertise to support the following tasks:

a. Review and update policies and programs impacting the mission of 2D MAW ALD.

b. Evaluation of ALD support and participation requirements for planned 2D MAW, II MEF, and MARFORCOM exercises.

c. Actively participate in deployment planning and execution.

d. Review and update publications.

e. Evaluate equipment requirements and coordinate Aviation Ground Support Equipment (AGSE) and/or Table of Basic Allowance (TBA) deliveries to Norway to be pre-positioned in the Marine Corps Prepositioning Program- Norway (MCPP-N).

f. Coordinate lift requirements for deploying aviation logistic units.

g. Assist in withdrawal and return of equipment from/to MCPP-N storage.

h. Coordinates with G-3 and other staff efforts in developing exercise objectives, concepts, METLs, training plans, budgets, force lists and protection plans to ensure they meet requirements identified by higher headquarters and comply with Joint and Service doctrine.

i. Coordinates exercise force deployment, command relationships, and logistics support in support of 2D MAW/II MEF/MARFORCOM/ Fleet Marine Force Atlantic (FMFLANT) exercise program.

j. Participates in the development of exercise documents and instructions

k. Reviews, coordinates, and monitors higher headquarters directives, statements of policy, and doctrine that relate to exercise program requirements, planning, execution, and assessment on behalf of 2D MAW/II

MEF/MARFORCOM/FMFLANT.

l. Sustainment of current aircraft systems and platforms, development of plans and strategies for transitioning to new aircraft, and development of aviation logistics doctrine and the support needed for distributed global laydown of aviation units.

m. Plans, Operations, and Exercises. Ensures/influences the development of operational and contingency plans from an aviation sustainment optic.

n. Assesses the readiness of all United States Marine Corps (USMC) tactical units and deployable capabilities, analyzes factors relating to operating forces readiness, and develops recommended corrective actions and resources priorities.

o. Develops Mission Essential Task Lists (METLs) and associated readiness standards for all types of conventional USMC units. These METLs and standards capture the capabilities required for core missions, ongoing operations, and contingency plans.

p. Directly advises MARFORCOM/FMFLANT on critical readiness issues and priorities. Briefs priority readiness shortfalls.

q. Provide assistance in the planning, development, deployment, sustainment, and redeployment of 2D MAW squadrons/units

r. Provide assistance in the planned outfitting and tailoring of aviation equipment, components and material designated for Maritime Pre-Positioning Squadrons (MPS) or individual MPS shipping in order to fully support various Component Commanders (COCOMs) execution of regional contingencies and/or designated operational war plans.

s. Review and provide updates to Aviation Logistics and Aircraft Management publications.

t. Provide assistance in evaluating equipment requirements and coordinate movement of AGSE and/or Table of Basic Allowance (TBA) deliveries to Norway to be staged and pre-positioned in the MCPP-N.

u. Assist in withdrawal and return of equipment from/to MCPP-N storage.

v. Continued updates on the daily ready based aircraft (RBA) and mission capable (MC) rate tracking sheets to chart readiness issues and potential trends for squadrons deployed/deploying in support of Special Marine Aviation Group Task Force (SPMAGTF) and MEUs.

w. Assist in the development of the monthly readiness input to the monthly Defense Readiness Reporting System (DRRS) report for G3.

x. Provide weekly updates to the 30-60-90 Day Outlook Chart for ALD’s input to the CG.

y. Provide weekly updates on 2D MAW deployed squadrons for ALD’s input to the CG.

z. Update the classified Deployment Slider and the associated T/M/S readiness matrix on the secure network.

aa. Evaluate equipment requirements and coordinate AGSE and/or Table of Basic Allowance (TBA) deliveries to Norway to be pre-positioned in the MCPP-N.

ab. Provide training to the USMC Aviation Logistics (AVLOG) personnel to accomplish Mission Essential Tasks of loading, deploying, offloading AVLOG support packages, and use of Integrated Computerized Deployment System (ICODES) to create safe load plans for either “transport” or “operational” modes aboard the Aviation Logistics Support Ship (T-AVB). Maintain a record of all personnel receiving training.

ac. Provide training to the USMC communication (COMM) personnel on the operation and maintenance requirements of the communications and data systems installed on the T-AVB. Maintain a record of all personnel receiving training.

ad. Coordinate and schedule training with the appropriate T-AVB for all training.

ae. Support the T-AVB program office (ASB-34) in developing program plans for Ship Service Life extensions or ship replacements as well as other Program level initiatives.

af. Coordinate with MEF G3 and MAW G3 to develop a yearly Training Evaluation Exercise Planning (TEEP) event for T-AVB as well as develop a five-year T-AVB training plan for the assigned MAW.

ag. Schedule and coordinate with assigned MAW G1, G3, G4, G5, G6, ALD, and Comptroller on all exercises pertaining to the T-AVB for the assigned MAW.

ah. Perform requirements analysis, requirements verification, functional analysis, functional and physical verification, performance verification, and systems analyses such as USMC COMM upgrades, intermediate maintenance activity (IMA) Electrical System improvements.

ai. Capture deficiencies and draft a punch list of any Ship-Alterations or upgrades required.

aj. Respond to all Operational Force (OPFOR) requirements

ak. Update Marine Corps Reference Publication (MCRP) 3-20A.2 Aviation Logistics Support Ship (T-AVB) as required

al. Coordinate with Marine Corps Systems Command (MARCORSYSCOM) Publications directorate to facilitate updates to MCRP 3-20A.2.

am. Draft Naval Messages to support exercises and deployments.

3.3 Technical Development Group (TDG)

3.3.1 Data Analytics Support

Provide personnel with expertise in data science analytics methodologies, and a deep understanding of database and analytics tools and concepts in support of aviation supply and maintenance logistics operations.

Such support shall include but is not limited to the following:

a. Research and develop Artificial Intelligence (AI) and neutral networks initiatives, including learning approaches in functional areas that A.I. systems for the Department of Navy information systems in support of aviation supply and maintenance logistics operations.

b. Serve as the 2D MAW ALD Subject Matter Expert (SME) on Machine Learning (ML) research theories and methodologies and common algorithm types to further assess how aviation I.T. systems work for further analysis into data mining.

c. Identify data analytics principles and methodologies in support of the following cloud-based systems: Naval Operational Business Logistics Enterprise (NOBEL)/Naval Operational Supply System (NOSS)/Naval Aviation Maintenance System (NAMS)/Naval Maintenance Repair Overhaul (NMRO).

d. Provide On-Site diagnosis and repair of 2D MAW aviation allowance computer equipment, Local Area Network (LAN)/Wide Area Network (WAN) connectivity, operating systems, and equipment assigned to Aviation Logistics Department).

e. Provide technical IT support and continuity to the ALD Department to ensure a standard baseline of hardware\software computer network connectivity.

f. Ensure Aviation systems are information assurance (IA) compliant to reduce vulnerabilities and threats that would impact operational readiness within 2D MAW, to include network devices.

g. Maintains current Cyber Security credentials and certificates required by Department of Defense (DoD) and the Defense Information System Agencies (DISA).

h. Provide direct IT support to Navy/Marine Corps agencies, such as, but not limited to, Program Executive Office for Manpower, Logistics and Business Solutions (PEO-MLB), Naval Information Warfare Systems Command (NAVWARCOM), National Security Agency (NSA), Marine Forces Cyber Command (MARFORCYBERCOM), Marine Corps Cyberspace Operations Group (MCCOG) and Base/Station Information System Security Officer (ISSO) pertaining Aviation Systems.

i. Provides support to Aviation servers, clients and peripheral equipment that allows maintenance and logistics personnel access to the Optimized Organizational Maintenance Activity (OOMA), Optimized Intermediate Maintenance Activity (OIMA) information in a Virtual Environment (VE) or standalone physical server configuration.

j. Coordinate and implement automated information technology enhancements, modifications, and replacements as needed.

k. Provide helpdesk end user support for all developed software to include, but not limited to, phone, email, and over the shoulder support and training.

l. Provide training and troubleshooting on the configuration and management of the Linux operating system in support of the Naval Tactical Command Support System (NTCSS) hardware suite as well as on the configuration and use of the Integrated Barcode System (IBS) and test and maintain the International Maritime Satellite (INMARSAT) Satellite Communication (SATCOM) system for deployed environments.

m. Provide SME technical support/ training on the employment and management of the Integrated Shipboard Network (ISNS) network on board the TAVB vessel.

n. Coordinate, manage and schedule classified and non-classified, Teleconference, and Video Teleconferencing (VTC) system conferences globally in support of 2D MAW operations.

o. Develop analytical methodologies using the Microsoft power apps business intelligent suite as well as provide rapid development environment to build custom apps for daily business needs that can quickly build custom connection points to Aviation databases.

p. Research and identify robotic process automation (RPA) methodologies technology that interact with digital systems and software that identifies and extracts data that perform a wide range of defined actions.

q. Provide cellular technology configuration management and support for ALD Staff.

r. Responsible for discovering, securing, and eliminating vulnerabilities and risks on network/software systems, additionally, this includes data centers with ongoing vulnerability scans, monitoring network data and ensuring hardware/software applications are updated as required in support of 2DMAW Cyber Working Group.

s. Provide additional IT Support and user account management to additional 3rd party contracting companies who use the unclassified and classified Marine Corps Enterprise Network (MCEN).

t. Provide F-35 Autonomic Logistics Information System (ALIS) IT doctrinal technical advice.

u. Manage and provide technical SME expertise for the TAV-B vessel SS Wright in support of MALS Logistics afloat doctrine.

v. Provide periodic visits to Marine Corps Prepositioning Program-Norway (MCCP-N) sites to upgrade, repair, train, and provide life cycle support as well as configuration management and training of Aviation program of record IT equipment and applications. This also includes MCEN network/computer infrastructure. This follows the orders and directives by 2MAW Cyber Security.

w. Develop methodologies, using business intelligence application techniques, principles, and processes required for exploring and analyzing large volumes of complex data.

x. Communicate results to drive decision-making through supportive analytics and visualization options for the 2D MAW ALD organizations.

z. Utilize data analysis and modelling techniques to understand and identify data relationships, trends, patterns, gaps, relationships among large data sets for classification, and prediction to support business and customer needs.

aa. Conduct root cause analysis on both internal and external data and processes to address questions posed by the business, offering recommendations and viable solutions.

ab. Provide reporting solutions that best present the information to the end user and executive leadership.

3.3.2 Software Development Expertise

Provide personnel with aviation logistics, aviation financial management, and software development expertise to assist AC/S ALD and AC/S Comptroller with gathering and portraying statistical performance information on the 2D MAW ALD Intranet. The working development group will provide software development and programming expertise to develop and maintain local software in support of ALD and Comptroller missions. Such support shall include but is not limited to the following:

a. Develop and maintain software that contains a centralized repository of 2D MAW ALD proposed and actual Depot Level Repairable (DLR) carcass charge information.

b. Develop and maintain software that collects end-of-month (EOM) data generated and submitted by subordinate units. Convert data collected into charts/graphs depicting inventory and financial management performance.

c. Collect and consolidate daily High Priority Requisition Report data.

d. Develop and maintain the Detailed Operating Target (OPTAR) Listing and Reporting System (DOLARS) financial management software to track funding grants, financial obligations, and flying hour data in support of the 2D MAW Flying Hour Program (FHP).

e. Convert Annual Price Change (APC) data into an Aviation Storekeeper Information Tracking System (ASKIT) usable format for updating prices in the ASKIT database.

f. On-Site diagnosis and repair of 2D MAW aviation allowance computer equipment, LAN/WAN connectivity, operating systems, and equipment assigned to ALIMS.

g. Technical IT support and continuity to the ALIMS Department to ensure a standard baseline of hardware\software computer network connectivity.

h. Ensures Aviation systems are IA compliant to reduce vulnerabilities and threats that will impact operational readiness within 2MAW, to include network devices.

i. Maintains current Cyber Security credentials and certificates required by DOD and the Defense Information System Agencies (DISA).

j. Provides direct IT support to Navy/Marine Corps agencies, such as PEO-MLB, NAVWARCOM, Base/Station Information Systems Security Manager (ISSM) pertaining to Aviation System.

k. Provides support to Aviation servers and clients to allow maintenance personnel access to the Optimized Organizational Maintenance Activity (OOMA) information in a Virtual Environment (VE).

l. Provides support to Aviation servers and clients to allow maintenance personnel access to the OOMA information in a Virtual Environment (VE).

m. Coordinates and implements automated data processing enhancements, modifications, and replacements as needed.

n. Creates and maintains indexed, comprehensive, and searchable help files associated with all developed software.

o. Provides helpdesk end user support for all developed software to include but not limited to phone, email, and over the shoulder support and training.

p. Assists ALD Staff with comprehensive implementation and utilization of commonly used software to include but not limited to database, spreadsheet, presentation, and word processing.

q. Provide training and troubleshooting on the configuration and management of the Linux operating system in support of the NTCSS hardware suite.

r. Develop and maintain the Financial Organizational Code Extract System (FORCES) financial management software to track funding grants, financial obligations, and expenditure data in support of the 2D MAW FHP.

s. Provides ALD Staff with expertise, utilization, and training in web development, collaboration, maintenance, and knowledge of currently authorized platforms.

t. Develops and maintain a dynamic web-based environment that supports 2D MAW ALD business processes during garrison and deployment periods alike.

u. Designs, develops, and maintains organizational web pages/applications and provide on-site support to 2D MAW ALD organizations to include but not limited to the Microsoft Power Suite.

v. Ensures all established websites are in compliance with DoD and USMC regulations, orders, and policies.

w. Assists ALD Staff and 2D MAW ALD organizations with design, development, and maintenance of Robotic Process Automation (RPA) solutions as required.

x. Serves as the 2D MAW ALD Subject Matter Expert (SME) for web design and collaboration.

3.3.3 Technical Engineering Support Expertise

Provide expertise for on-site assistance in the diagnosis and repair of MALS and MAG ISNS network, aviation allowance computer equipment, Local Area Networks, Wide Area Network connectivity, operating systems, and gear assigned to Aviation Logistics Information Management System Department (ALIMS) for maintenance and will provide on the job training of military personnel as required by the ALIMS Officer/Chief in the operation and servicing of the equipment.

a. Examine overall system performance and make recommendations to the ALIMS Chief.

b. Effect on the job training in support of repair of the supported equipment by ALIMS personnel during the primary period of maintenance (PPM). Incorporate structured training on a monthly basis or as required by the ALIMS Officer/Chief.

c. Work in conjunction with ALIMS personnel to isolate and effect repair of any problems found with the equipment outside the PPM, after the 2nd MAW ALD-IT Chief or the site ALIMS Chief has invoked proper permissions.

d. The technical engineering support personnel will be trained and familiar with the current supported NTCSS equipment list.

e. The technical engineering support personnel shall act as a technical advisor for ALIMS as required.

f. The technical engineering support personnel shall provide a report summary of all technical assistance/training performed to the MALS ALIMS Chief monthly. This summary shall include, at a minimum, reports reflecting PPM/Non-PPM hours worked, down/malfunctioning equipment list including cause of delay, and training conducted during the period.

g. Provide SME technical support on the employment and management of the ISNS network onboard the TAVB vessel.

h. Train personal on the configuration and use of the Integrated Barcode System (IBS) and Expeditionary Packup Kit (EPUK).

i. Test and maintain the INMARSAT SATCOM system for deployed environments.

j. Coordinate, manage, and schedule classified and non-classified, Teleconference and VTC system conferences globally in support of 2d MAW operations.

k. Provide Wi-Fi network engineering consulting, across the Marine Corps flight lines assigned to 2d MAW.

l. Troubleshoot, manage, and maintain classified laptop workstations/printer in classified vaults.

m. Provide cellular technology configuration management and support for the ALD Marine Staff.

n. Responsible for discovering, securing, and eliminating any and all vulnerabilities and risks in our networks and software systems. Additionally, this includes data centers with ongoing vulnerability scans, monitoring network data, and ensuring hardware and software applications are updated as required in support of 2D MAW Cyber working group.

o. Provide additional I.T. support and user account management to additional 3rd party contractor companies who use the unclassified and classified MCEN network.

p. Provide F-35 JSF ALIS I.T. doctrinal technical advice.

q. Provide periodic visits to Marine Corps Prepositioning Program- Norway (MCPP-N) sites, to upgrade, repair, and provide lifecycle support as well as configuration management and training of Aviation Program of Record I.T.

equipment and applications in order to comply with cyber security orders and directives.

r. Liaise with the Networking Support Division Non-Commissioned Officer In Charge to ensure proper procedures are followed and documentation is updated as outlined in MCO 2020.2.

s. Coordinate with NFSA personnel to ensure proper function and maintenance in support of OOMA Mid-Tier operations.

t. Submit support requests as needed to NIWC Atlantic in support of the NTCSS VE.

u. The System Analyst will review the system checklist to ensure proper function of each server in the NTCSS VE daily.

3.4 Aviation Ground Supply and Transportation

The Logistics Analyst assists with policy development, oversight, and broad management planning for monitoring the maintenance and equipment readiness. The Supply Maintenance Analysis Team (SMAT) conducts its responsibilities via audits, virtual oversight, targeted problem solving, and assist visits. Coordinates with subordinate commands on all matters pertaining to operational and tactical level maintenance and maintenance management.

Assists in the development, coordination, and implementation of policy pertaining to Maintenance operations.

Provides guidance and assistance to subordinate commands regarding maintenance and maintenance management policy and procedures. Provides the 2nd MAW G4 situational awareness regarding Supply and Maintenance issues as they relate to command readiness. Oversees the development of data, estimates, statistics, suggestions, and other information useful to higher level managers in determining readiness goals and objectives, and in determining other management strategies.

Analyzes current and future supply chain, distribution, and maintenance procedures as related to GCSS-MC requirements. Assists in planning and implementing procedures for the sustainment of ground equipment programs that optimizes the readiness and availability of equipment throughout the 2D Marine Aircraft Wing. Uniquely versed in the primary maintenance management programs and policies and understands how they correlate to supply programs.

Coordinates the planning and induction of ground equipment into the Corrosion Control Program and the Enterprise Lifecycle Maintenance Program. Advise units on the proper usage of Global Combat Support Systems – Marine Corps (GCSS-MC). Member of II MEF GCSS-MC implementation team, post cutover assistance team and GCSS- MC sustainment team. Assist units with all aspects of Supply and Maintenance matters utilizing Total Force Structure Management System (TFSMS), Crane report, Marine Corps Equipment Readiness Tool (MERIT), and Total Life Cycle Management – Operational Support Tool (TLCM –OST).

a. Provides GCSS-MC training to 2d MAW Units.

b. Provides TLCM assistance and training to 2d MAW Units.

c. Develop, monitor, and recommends correction of supply property account database.

d. Reviews personnel and equipment allowances in Total Force Structure Management System (TFSMS).

e. Analyze automated management logistical systems and provides results to 2nd MAW G4 staff.

f. Advise 2nd MAW G4 staff on matters pertaining to supply and maintenance.

g. Provide maintenance briefs and supporting documentation utilizing automated systems GCSS-MC TLCM, and

TFSMS.

h. Review policies and directives and ensure compliance.

i. Assist with supply and maintenance reports provided to higher headquarters.

j. Assist 2nd MAW units with supply and maintenance procedural issues.

k. Schedule and provide supply and maintenance training to supported units.

l. Reconcile and process property account and readiness reports to the 2nd MAW G4 staff.

m. Track supply and maintenance actionable items for the 2nd MAW G4.

n. Assists in the management of the 2d MAW Corrosion Control Program.

o. Monitors and inputs information into the automated Headquarters Marine Corps (HQMC) Corrosion Control data base.

p. Assists in the management of the 2d MAW Administrative Storage Program.

3.5 OCONUS Support

Provide the following expertise in support of the following tasks:

a. Assist the 2D MAW MALS in obtaining aviation material in support of aircraft readiness.

b. Analyze supply inventory and financial management performance.

c. Assess aviation supply operations within 2D MAW.

d. Implement and coordinate automated data processing enhancements, modifications, and replacements.

e. Coordinate aviation financial issues.

Additional objectives/tasks may be required in support of outside the continental United States (OCONUS) operations during the performance of this task.

4.0 LABOR DISTRIBUTION / MANAGEMENT AND STAFFING.

The contractor shall manage the total work effort associated with this contract for satisfactory and timely completion of logistics services in support of the ALD. The contractor shall provide an adequate staff of employees with the necessary expertise and training to ensure the performance of the work in accordance with sound and efficient management practices.

The personnel complement shall include an adequate mixture of labor categories to meet the contract requirements, and at a minimum shall include the following mixture of labor categories at the stated staffing levels.

The contractor shall quote manning and management strategies to meet the performance requirements, but the following distribution of personnel is consistent with existing workload as directed by AC/S ALD and is provided as a point of reference:

Labor Category AC/S ALD MALS-14 MALS-26 MALS-29 MALS-31 Total Project Manager I

(CLIN 0001AA)

KEY PERSONNEL 1

Functional Analyst III

(CLIN 0001AA) 4

Functional Analyst IV

(CLIN 0001 AA) 1

Systems Analyst I

(CLIN 0001AA) 2

Systems Analyst II

(CLIN 0001AA) 1 1

Systems Analyst III

(CLIN 0002AA) 1 1 2

Functional Analyst III

(CLIN 0002AA) 2 2

Total 10 1 1 0 1 13

MCAS

Cherry Point

MCAS

New River

MCAS

Beaufort 11 1 1

Likewise, the following assignment of emploees within the MALS is consistent with existing workload and is provided as a point of reference:

AC/S ALD

PWS TASK 3.0/3.1/3.2/3.5 2D MAW Lead (1) Project Manager I PWS TASK 3.3 a-ab ALD Operations and Plans (1) Functional Analyst III PWS TASK 3.3 aa-am ALD Operations and Plans (1) Functional Analyst IV PWS TASK 3.4.1 Data Analysis (1) Functional Analyst III PWS TASK 3. 4.1/3.4.2/3.4.3 IT Coordinator (2) Functional Analyst III PWS TASK 3.4/3.4.2 Software Development (2) Systems Analyst I PWS TASK 3. 5 Aviation Ground Supply and Transportation (2) Functional Analyst III

MALS-14

PWS TASK 3.4.3 Aviation Logistics Information Management System (ALIMS): (1) System Analyst II (MALS-14 Cherry Point)

MALS-26/29 MCAS New River PWS TASK 3.4.3 Aviation Logistics Information Management System (ALIMS): (1) System Analyst III (MALS- 26/29 New River)

MALS-31 MCAS Beaufort PWS TASK 3.4.3 Aviation Logistics Information Management System (ALIMS): (1) System Analyst III (MALS-31 Beaufort, SC)

Additional guidance and functions are provided in this performance work statement (PWS). The contractor shall perform the tasks described in this PWS. Contractor personnel are employess of the contractor and under their administrative control and supervision.

The contractor is responsible for maintaining the required minimum staffing level. The contractor alone shall approve and administer leave and holidays for its employees. The contractor shall be responsible for tasking its employees in accordance with the contract work required. The contractor shall perform all supervision, evaluation, and disciplinary actions for its employees.

4.1 REQUIRED EXPERIENCE AND TRAINING:

Labor Category Years of

Experience Desired Education level

Project Manager I 6 minimum With Bachelor’s

Labor Category Descriptions, Desired Education Level and Experience Project Manager I

The candidate will have both technical and management experience, from inception to deployment, of two or more large-scale complex projects. Specialized Experience includes complete project development from inception to deployment in work similar to what is described in the RFP. Demonstrated ability to provide guidance and direction in multiple tasks across several functional areas and including the use of different technologies; proven expertise in the management and control of funds and resources, demonstrated capability in managing multi-task contracts.

General experience includes increasing responsibilities in work similar to what is defined in the RFQ. Considered key personnel. Resume required with quote.

Desired Educational Requirement: Bachelor’s degree

Minimum Experience Requirement:

Level Years of Experience General Specific I 6 3

Education/Experience Alternates:

Level No Degree Associate’s Master’s Ph.D.

Gen Spec Gen Spec Gen Spec Gen Spec I 9 6 7 4 4 2 3 1

Functional Analyst III, IV Specialized Experience includes demonstrated experience functional knowledge of task order specific requirements or developing functional requirements for small to mid-size projects or specific tasks in one or more of the following areas: Supply and Value Chain Management; Acquisition Logistics, Distribution and Transportation Logistics Services, Deployment Logistics, Logistics Training Services, and Material and Engineering Management. General experience includes demonstrated exceptional written and oral communications skills, including project plans, white papers, proposals, and formal presentations.

III 8 5

IV 10 7

III 12 9 10 7 6 3 4 1

IV 14 11 12 9 8 5 6 3

Functional Analyst III 8 minimum With Bachelor’s Functional Analyst IV 10 minimum With Bachelor’s Systems Analyst I 2 minimum With Bachelor’s Systems Analyst II 5 minimum With Bachelor’s Systems Analyst III 8 minimum With Bachelor’s

Systems Analyst I, II, III Specialized Experience includes the analysis and design of business applications on complex, large-scale systems, including experience in data base management concepts. Knowledge of state-of-the-art storage and retrieval methods is required, as well as the ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs. Systems analysis experience designing technical applications on computer systems. General experience includes increasing responsibilities in assignments of a technical nature.

Proven ability to work independently or under only general direction on complex application problems involving all phase of systems analysis is required.

I 2 1

II 5 3

III 8 5

I 4 2 3 1 1 1 1 1

II 9 6 7 4 3 2 2 1

III 12 9 10 7 6 3 4 1

4.2 SUBSTITUTION OR ADDITION OF PERSONNEL

a. The Contractor agrees to assign to the contract those persons who resumes, personnel data forms, or personnel qualification statements were submitted as required by paragraph 4.0 to fill the requirements of the contract. No substitution or addition of personnel shall be made except in accordance with this clause.

b. The Contractor agrees that during the first 60 days of the contract performance period no personnel substitutions will be permitted unless such substitutions are necessitated by an individual’s sudden illness, death, or termination of employment. In any of these events, the Contractor shall promptly notify the Contracting Officer and provide the information required by paragraph d. below.

c. If personnel for whatever reason become unavailable for work under the contract for a continuous period exceeding 30 working days or are expected to devote substantially less effort to the work than indicated in the proposal, the Contractor shall propose a substitution of such personnel, in accordance with paragraph d below.

d. All proposed substitutions shall be, in writing, to the Contracting Officer at least 15 days (30 days if a security clearance must be obtained) prior to the proposed substitution. Each request shall provide a detailed explanation of the circumstances necessitating the proposed substitution, a complete resume for the proposed substitute and any other information required by the Contracting Officer to approve or disapprove the proposed substitution. All proposed substitutes (no matter when they are proposed during the performance period) shall have qualifications that are equal to or higher than the qualifications of the person being replaced.

e. In the event a requirement to increase the specified level of effort for a designated labor category, but not the overall level of effort of the contract occurs, the Contractor shall submit to the Contracting Officer a written request for approval to add personnel to the designated labor category. The information required is the same as that required in paragraph d. above. The additional personnel shall have qualifications greater than or equal to at least one (1) of the individuals proposed for the designated labor category.

f. The Contracting Officer shall evaluate requests for substitution and addition of personnel and promptly notify the Contractor, in writing, of whether the request is approved or disapproved.

g. If the Contracting Officer determines that suitable and timely replacement of personnel who have reassigned, terminated, or have otherwise become unavailable to perform under the contract is not reasonably forthcoming or that the resultant reduction of productive effort would impair the successful completion of the contract or the delivery order, the contract may be terminated by the Contracting Officer for default or for the convenience of the Government, as appropriate. Alternatively, at the Contracting Officer’s discretion, if the Contracting Officer finds the Contractor to be at fault for the condition, he may equitable adjust (downward) the contract price or fixed fee to compensate the Government for any delay, loss, or damage as a result of the Contractor’s action.

5.0 DELIVERABLES AND REPORTING REQUIREMENTS

The contractor shall provide the Contracting Officer’s Representative (COR) with the following deliverables.

Each report shall be submitted electronically and in hard copy signed and dated by the Project Manager.

a. . Cumulative Monthly travel Cost Report

b. . Documentation for Trip Reports

c. Return on Investment Report

d. Training/Assist Visit Feedback Report

Examples of some of the reports are included at Attachment 1. These are examples only. Following contract award the Contractor shall meet with the COR prior to submission of the initial reports to get approval on the format for each report.

6.0 HOURS OF OPERATION AND PERFORMANCE SCHEDULE

Normal duty hours run five days per week, eight hours per day, Monday through Friday, except recognized holidays.

The contractor is not required to provide services on the following federal holidays: New Year’s Day; Martin Luther King Day; President’s Day; Memorial Day; Juneteenth, Independence Day; Labor Day; Columbus Day; Veteran’s Day; Thanksgiving Day; and Christmas Day. Any of the above holidays falling on a Saturday or Sunday shall be observed on the date designated by the Federal Government. Overtime may be required for OCONUS locations.

6.1 Work Schedule Adjustments Due to Emergency Installation Closures. Contractor personnel shall be expected to provide limited designated services in event of a closure due to emergency situations or inclement weather emergencies; applicable notifications shall be provided by television/radio announcements, telephone, text, email, verbal means, or Marine Corps Base (MCB) information systems (MCB Camp Lejeune Information Systems telephone number for reporting instructions is 910-451-1717). Once the Installation has returned to normal operations, Contractor personnel shall resume full services under normal work hours.

Under emergencies in which the Installation remains open under reduced but required services, Contractor personnel shall maximize staffing levels of essential personnel based on Government notification, telework may be authorized for non-classified work and communication regarding assessment of safety and practicality of situation.

Considerations shall include employee/family member injuries, extensive home damages (to include transportation assets), mass power outages, inaccessible travel routes, school/daycare closures, pandemics etc.

7.0 PLACE OF PERFORMANCE

Telework on unclassified systems may be authorized for emergency situations on government provided assets.

The place of performance will be government facilities located at:

a. Marine Corps Air Station Cherry Point, NC

b. Marine Corps Air Station New River, NC

c. Marine Corps Air Station Beaufort, SC

d. OCONUS support in Norway, usually twice a year.

8.0 APPLICABLE DOCUMENTS

The following applicable documents/manuals/regulations/orders will be provided by the Government during performance of the contract.

- MCTP 3-20A Aviation Logistics

- MCO 3000.13B Marine Corps Readiness Reporting

- 2022 USMC Aviation Plan

- 2D MAW Warfighting Instruction

- WgO 3002 2D MAW Capability based Readiness

- WgO 3006.1B Destructive Weather SOP

- WgO P3300.1A Force Deployment Planning and Execution SOP

- WgO 13010.2D Integrated Weapons system Review

- WgO 3501.5A Aircraft Readiness

- 2D MAW P300.1A 2D MAW Marine Aircraft Wing Battle Staff SOP

- MCPP-N Wing Order 4440.13F / TM4790-14 /1

- TAVB SS Wright AMC4RC Letter Dated 29 Nov 2018

- F35 ALIS Autonomic Logistics Information System Operations & Maintenance Management Plan

Document No: 2PBP00062, Rev D

- IBS Integrated Barcode System Generated Pub No: EE100-XN-ADM-010

- II MARINE EXPEDITIONARY FORCE INFORMATION SYSTEMS COORDINATOR PROGRAM

POLICY LETTER 1-20 / 2d MAW ISC Program Duties Manual WgO 5230.15c

- Enterprise Cybersecurity Manual 019 Program of Record Cybersecurity Playbook ECSM 019 / MCO

5239.28

- NTCSS SYSTEMS (OOMA, OIMA, Relational Supply) EE689-UR-SAG-010

- DoD 8570.01-M, Information Assurance Workforce Improvement Program

- MCBul 3100 OPERATIONS AND DEFENSE OF THE MARINE CORPS ENTERPRISE NETWORK

(MCEN)

- JAIC (The Joint Artificial Intelligence Center)

- MCO 2020 (SHORT TITLE: ALIMS SOP)

Best Practices Guide for DoD Cloud Mission Owners

- CNSS No. 17, National Information Assurance (IA) Policy on Wireless Capabilities (U), August 2005

- NAVSUP P409

- NAVSUP P723

- NAVSUP P485

- NAVMC 4400.177B

- NAMP 4790.2D

- DoDI 8500.01

- DoDI 8310.01

- NIST SP 1800

- DISA STIGs

- NIST SP 800

- SECNAVINST 5000.36A

- Federal Information Processing Standards (FIPS) 140-3 – Security Requirements for Cryptographic

Modules

- Federal Information Processing Standards (FIPS) 168-5 – Digital Signature Standard

- II MEF Order 3146.2

- MCO 4400.177H

- COMNAVIARFORINST 4790.2D

- Wing Order 5442.1

- UM 4000-125

- MCO 4400.201

- WGO 4790.2

- WGO 4400.160

- MCO 5311.1

- MCO 3000.11

- MCO 8300.1

- MCO 4790.2

- MCO 4790.25

- MCO 4790.18

- MCO 3000.11E

- II MEFO 4790.B

- WgO 4790.9A

- MCO 2020.2

- EE689-UR-SAG-040

- EE689-4D-SAG-02

9.0 GOVERNMENT FURNISHED MATERIALS, EQUIPMENT, PROPERTY, AND SERVICES

The government will provide lockable office space, chair and desk, file cabinet(s), lights, heating/air-conditioning, access to a class A telephone service with access to DSN and long-distance calling. All government furnished items and services will be used solely for the performance of services required. The government will provide all administrative equipment, to include computers, printers, associated equipment, and office supplies necessary to perform this contract.

The government will provide assistance to the personnel supporting this requirement in obtaining base and workplace access during the period of support. All access documentation will be returned to the government at the completion of the support services. Compliance with all USMC communications regulations pertaining to access to e-mail and internet activities are mandatory. Failure to comply may result in contract termination.

10.0 SECURITY CLEARANCES

In the performance of the above tasks, contractor personnel shall have at a minimum a SECRET clearance. The person performing PWS task 3.2a through 3.2aa under ALD Plans Division shall be eligible for a TOP SECRET Clearance and upgraded to receive TS-SCI security clearance if requested for planning. Contractor personnel shall comply with the SECNAVINST 5510 Series: particularly SECNAV M-5510.30 (Personnel Security) and the SECNAV M-5510.36 (Information Security). The DD-254 is provided as Attachment 1 to the solicitation.

11.0 TRAVEL

Travel (both CONUS and OCONUS) will be required to fulfill the requirements of this PWS. The Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. Local travel is authorized and travel outside the local region is anticipated. All travel requires Government approval/authorization and notification to the COR.

In order to remain qualified to provide support for this effort, Contractor personnel must obtain and maintain, for the life of the contract, the necessary credentials that are required for OCONUS travel.

12.0 QUALITY ASSURANCE SURVEILLANCE PLAN

12.1 A Quality Assurance Surveillance Plan (QASP) has been developed and will be applied in the administration of the Aviation Logistics Support Services (ALSS) contract to ensure Performance Work Statement (PWS) services meet the Government’s technical requirements for quality and completeness at the cost and within the timeframes established by the contract. These services are performed for Second Marine Aircraft Wing (2D MAW) at Marine Corps Air Station Cherry Point, NC, Marine Corps Air Station New River, NC, and Marine Corps Air Station Beaufort, SC, and such OCONUS locations where 2D MAW has a requirement to respond in an emergent or crisis situation.

12.2 This plan outlines procedures and guidelines that will be used to monitor the Contractor’s compliance with submitting deliverables and ensure all work is in accordance with the contract requirements. The Contractor is the owner of the quality control process and is responsible for developing, implementing, and modifying procedures that will produce the desired outcomes and result in performance of work within the required standards. The intent of the QASP is to ensure that the Contractor is complying with its quality control systems.

12.3 This QASP is intended to provide the Government’s COR an effective and systematic method of surveillance for each service in the PWS. The Government resources shall have responsibilities for the implementation of this QASP as follows:

Contracting Officer – The Contracting Officer ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract, and safeguards the interests of the United States in the contractual relationship. It is the Contracting Officer that assures the Contractor receives impartial, fair, and equitable treatment under the contract. The Contracting Officer is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

Contracting Officer’s Representative – The COR is responsible for technical administration of the contract and assures proper Government technical surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. Any changes that the Contractor deems may affect contract, price, terms, or conditions shall be referred to the Contracting Officer for action.

12.4 The COR will conduct an initial review of the Contractor’s quality control process to verify its adequacy.

During the course of service performance, the COR will monitor the process for managing performance in a quality, timely, complete, safe, and cost-efficient manner. Level of surveillance will initially be set to assure the COR that the requirements of the PWS are being met and that a process exists and is in place to ensure quality. If, during the course of this surveillance, the COR discovers the service provider is not complying with the established level of quality, the COR may increase the level of surveillance. If performance exceeds the established level of quality, the COR may decrease the level of surveillance. All documents to support methods of surveillance shall be filed in a Quality Assurance file for the contract.

12.5 Methods of Surveillance The methods of surveillance identified in this QASP which will be used to monitor performance of this contract for quality, timeliness, completeness, and cost. The following methods of surveillance shall be used in the administration of this QASP:

Deliverables/Reports Quality/Timeliness/Completeness – PWS Section 5.0, Deliverables and Reporting Requirements, identifies the deliverables the Contractor shall submit to the COR. The following chart details specific due dates by report/deliverable:

Report/Deliverable Frequency Requirement Cumulative Monthly Travel Cost Report

Monthly 10 Working Days

Documentation for Trip Reports Upon Completion 5 Working Days

Return on Investment Report Monthly 10 Working Days

Training/Assist Visit Feedback Report

Monthly 10 Working Days

The COR shall maintain a log to identify and track timely receipt of all required and agreed upon status reports mentioned above. If two (2) like reports, within a twelve (12) month period, fail to meet the quality, timeliness, or completeness submission requirement without prior COR dispensation, the COR shall write a Contract Discrepancy Report to document substandard performance. If any three (3) reports within any given month fail to meet the quality, timeliness, or completeness submission requirement without prior COR dispensation, the COR shall write a Contract Discrepancy Report to document substandard performance. The Contract Discrepancy Report shall be sent to the Contracting Officer with a copy to the Contractor. The Contractor must reply in writing within three (3) working days of receipt as to corrective measures to prevent further occurrences. The results of the monthly Deliverables/Reports Quality/Timeliness/Completeness monitoring will be placed in the COR Quality Assurance File.

End User feedback associated with implementation, problem-solving analysis, and database validation/correction/reconciliation events: target number of responses received is three (3) per quarter at minimum with efforts made to solicit responses from different End Users when possible. With expected non-responses, the Contractor shall determine the number of solicited feedbacks required to achieve the target number. Responses shall be contemporary with the closure or ongoing maintenance of a specific level of effort rather than solicited weeks after the fact (10 working days shall be the standard). The Contractor shall provide copies of all End User feedback forms to the COR on a monthly basis.

End User feedback associated with assistance/training events: On a monthly basis, the Contractor shall provide the COR with copies of all sign-in sheets for personnel attending training. Likewise, the Contractor shall provide all corresponding End User feedback forms to the COR on a monthly basis.

12.5.1. The above methods of surveillance outline the level of monitoring expected within the contract to ensure the Contractor meets the Government’s technical requirements for quality and completeness at the cost and within the timeframes established by the contract. If the results of surveillance demonstrate substandard performance by the Contractor or significant Contractor problems identified by End Users, the level of surveillance and monitoring may be increased at the discretion of the COR with written notification to the Contractor.

12.5.2. Records Retention – The COR will maintain a complete Quality Assurance File. All records will be retained for the life of this contract. Information in the Quality Assurance File will be considered when completing the annual Contractor Performance Assessment Reporting System (CPARS) submission.

12.5.3 Performance Requirements Summary The performance standards for this PWS are stated below:

Objective Standard Acceptable Quality Level

(AQL)

Inspector

Inspectio…