M670023Q0022 Amend 1.pdf

M67001MARINE CORPS FIELD CONTRACTING SYS

ATTN: ARLENE WILLIAMS

308D HOLCOMB BLVD

CAMP LEJEUNE NC 28542

MMP1003281517

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to extend the soliciation period from 1 August 2023 4:30PM EDT to 7 August 2023 4:30PM EDT, update parts quantities, update w age determination, and provide answ ers to questions.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 35

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 01-Aug-2023

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X M6700123Q0022

X 9B. DATED (SEE ITEM 11)

10-Jul-2023

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

01-Aug-2023

CODE

M67001MARINE CORPS FIELD CONTRACTING SYS

CONTRACTING DEPARTMENT

MCIEAST

308 HOLCOMB BOULEVARD

CAMP LEJEUNE NC 28547-8368

M67001 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE M67001

FACILITY CODECODE

EMAIL:TEL:

M6700123Q0022

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWERS

Question 1: Who is the incumbent contractor?

Answer: The incumbent contractor is Akata Global

Question 2: What is the incumbent contract number?

Answer: The incumbent contract number is M6700120P0022.

Question 3: Are the numbers provided for CLIN line items - 0002, 0003, 1002, 1003, 2002, 2003, 3002, 3003, 4002, and 4003 just estimates, or are they plug numbers? How would a contractor be able to estimate these numbers otherwise?

Answer: The numbers provided are the Government’s estimated costs based on historical data based on previous acquition history. See estimate changes to CLIN 0002 and 0003.

Question 4: Section 3.4 states - “The Contractor shall provide all personnel, management, internal communications, administration, and transportation for this requirement. Any of these items to include transportation deemed necessary for maintenance and not provided to the

Contractor by the Government shall be provided by the Contractor.” - Is transportation provided by the Government, or does the contractor have to provide transportation for the performance of this effort?

Answer: The Government is NOT providing any transportation for this requirement. The contractor shall provide the necessary transportation to the systems when providing all Preventative

Maintenance (PM) and Corrective Maintenance (CM).

Question 5: Is it up to the contractor to define key personnel, or all employees considered key personnel?

Answer: The following are considered key personnel: Electronics Tech II, Electronics Tech III, and

Systems Administrator.

Question 6: Are there any page limits to the solicitation?

Answer: There are no page limits for responses to the solicitation.

Question 7: Approximately how many maintenance parts will be required annually?

Answer: The CLINs have been updated to 60-70 parts for maintenance repairs annually.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 01-Aug-2023 04:30 PM to 07-Aug-2023 04:30 PM.

SUPPLIES OR SERVICES AND PRICES

CLIN 0002

The CLIN extended description has changed from:

Electronic Maintenance Parts.Government Estimate of 4 to 5 parts for maintenance Budgeted at $40,000.00

To:

Electronic Maintenance Parts.Government estimate of 60-70 parts for maintenance Budgeted at $40,000.00

CLIN 0003

Emergency Electronic Maintenance PartsMajor Emergency of 1 to 2 maintenence parts with a Government Estimate of $20,000.00.

Electronic Maintenance Parts.Major Emergency of up to 10 maintenence parts with a Government estimate of

$20,000.00.

CLIN 1002

Electronic Maintenance Parts.Government Estimate of 4 to 5 parts for maintenance Budgeted at $40,000.00

Electronic Maintenance Parts.Government estimate of 60-70 parts for maintenance Budgeted at $40,000.00

CLIN 1003

Emergency Electronic Maintenance PartsMajor Emergency of 1 to 2 maintenence parts with a Government Estimate

Electronic Maintenance Parts.Major Emergency of up to 10 maintenence parts with a Government estimate of

CLIN 2002

Electronic Maintenance Parts.Government Estimate of 4 to 5 parts for maintenance Budgeted at $40,000.00

Electronic Maintenance Parts.Government estimate of 60-70 parts for maintenance Budgeted at $40,000.00

CLIN 2003

Emergency Electronic Maintenance PartsMajor Emergency of 1 to 2 maintenence parts with a Government Estimate

Electronic Maintenance Parts.Major Emergency of up to 10 maintenence parts with a Government estimate of

CLIN 3002

Electronic Maintenance Parts.Government Estimate of 4 to 5 parts for maintenance Budgeted at $40,000.00

Electronic Maintenance Parts.Government estimate of 60-70 parts for maintenance Budgeted at $40,000.00

CLIN 3003

Emergency Electronic Maintenance PartsMajor Emergency of 1 to 2 maintenence parts with a Government Estimate

Electronic Maintenance Parts.Major Emergency of up to 10 maintenence parts with a Government estimate of

CLIN 4002

Electronic Maintenance Parts.Government Estimate of 4 to 5 parts for maintenance Budgeted at $40,000.00

Electronic Maintenance Parts.Government estimate of 60-70 parts for maintenance Budgeted at $40,000.00

CLIN 4003

Emergency Electronic Maintenance PartsMajor Emergency of 1 to 2 maintenence parts with a Government Estimate

Emergency Electronic Maintenance PartsMajor Emergency of up to 10 maintenence parts with a Government estimate of $20,000.00.

The following have been modified:

PERFORMANCE WORK STATEMENT

ELECTRONICS MAINTENANCE SERVICE CONTRACT

1.0 OBJECTIVE

Provide Marine Corps Base (MCB), Camp Lejeune with Range electronic system and equipment maintenance nonpersonal services. The Contractor shall provide this service capability directly for the Marine Corps Base, G-3/5 Department, Range & Training Area Management (RTAM) Division, Range Control Branch Camp

Lejeune, NC. The general capability to provide the government with preventive and corrective maintenance of

Government-owned electronic and communication systems and equipment on-site.

2.0 BACKGROUND

Range Control Branch, Camp Lejeune provides coordinated control of all live fire and training events, monitors air space above MCB Camp Lejeune. There are Live Fire Ranges under Range Control Branch's management within a 40-mile radius of the greater Camp Lejeune training complex.

3.0 SCOPE / TASKS

3.1 The Contractor shall provide corrective and preventive maintenance of two separate Range

Control facilities as well as 92 autonomous systems/entities located throughout the Greater Camp

Lejeune Training Complex. The systems are spread across approximately 156,000 acres within a

40-mile radius. Specific systems and equipment, associated quantity, location, and estimated repair times (days) to include frequency will be provided to the Contractor upon contract award.

The Contractor will not be required to operate the equipment.

3.2 The Contractor shall provide operation and maintenance (preventative and corrective) on electronic and communications systems and equipment throughout the Greater Camp Lejeune Training Complex.

The systems and equipment shall be maintained at a sufficient level to provide full functional capability 24 hours a day, 365 days a year. A System Status Report in excel format shall be included in the Daily Maintenance Status Report no later than 8am Monday through Friday.

3.3 The Contractor shall manage networks, plan for network expansion, and work towards obtaining accreditation of systems to comply with USMC System and Network policy. The Contractor shall ensure the proper level of security will protect government assets and provide risk assessments to the

Network and Data Center in building 1043.

3.4 The Contractor shall provide all personnel, management, internal communications, administration, and transportation for this requirement. Any of these items to include transportation deemed necessary for maintenance and not provided to the Contractor by the Government shall be provided by the

Contractor.

3.5 The Contractor shall submit a Purchase Request (using the Purchase Request form) to the Contracting

Officer’s Representative (COR) for approval prior to obtaining (via ODC funds) materials, supplies, tools, parts, equipment, or other items to perform electronic systems on-site repairs.

3.6 The Contractor shall then submit an invoice to the Government for all approved purchases. Equipment and tools will be Government-owned property and shall maintained in a state to ensure less normal wear and tear. Any items obtained by the Contractor via ODC funds will become Government-owned property.

3.7 The Contractor shall analyze electronic maintenance program to keep pace with technology and provide training relevant to electronic maintenance. Training shall consist of the basic operation of the electronic equipment.

3.8 The Contractor shall review and submit reports, perform organizational analysis, maintain, and update databases, system component, and test equipment lists. The Contractor shall add, maintain, and update established PM sheets and descriptions for all electronic systems. The Contractor shall submit complete documents for action and update the electronic systems manual annually and within 1 week of any new or replaced equipment install of Government-owned property.

3.9 The Contractor shall submit preventative maintenance schedule on time and perform services according to the approved schedule. Schedule changes shall be made in advance and with prior approval from the COR before work begins. All parts, components, assemblies, and subassemblies shall be checked for safe operation and function according to the manufacturer’s recommendations.

Work shall include routine operation, inspections, checks, and adjustments. Deficiencies discovered during preventative maintenance shall be corrected within three days or as soon as parts/consumables are available. Repair equipment failures chat would interrupt normal daily operations. Maintain a rating of "Mission Capable'' on all electrical systems and components; Mission capable is defined as

Range Control being able to perform.

3.10 The Contractor shall prepare and submit DRMO documents to the COR for processing in the government system.

3.11 The Contractor shall maintain and update electronics systems manual for COR inspection.

3.12 The Contractor shall provide routine maintenance services that permit the early detection and correction of items that could interfere with the effective operation of the system, endanger life and/or property. or involve a high cost or long lead time for repair. The Contractor shall identify and order replacement parts for equipment that may become unserviceable due to the normal wear and tear or using the manufacturer's recommendations for replacement.

3.13 The Contractor shall provide repair services to the Electronics Section of Blackburn for emergency repair services on non-operational equipment. Technicians or operators shall identify and report problem for maintenance requirements. Identify and repair equipment failures using spare parts on hand. Notify the COR when repairs are not possible.

3.14 The Contractor shall provide the engineering level of expertise necessary (including research) to support new requirements or additional systems in new locations. The contractor shall assist in planning and implementation for repurposing electronic equipment, The contractor shall attend meetings, site visits, conferences, and conference calls to assist with engineering and technical matters with new or additional system requirements. The Contractor shall advise the COR on technical matters concerning the repurposing of electronic equipment. The Contractor shall advise the COR on technical matters concerning new electronic equipment and provide a detailed written estimate identifying all equipment, supplies and labor to complete the installation or modification of new electronic equipment and systems.

4.0 PLACE OF PERFORMANCE, HOURS OF OPERATION, AND PERIOD OF PERFORMANCE

4.1 Place Of Performance

There are 98 Live Fire Ranges totaling 156,000 acres within a 40-mile radius of the greater Camp

Lejeune training complex. Range Control Branch monitors electronic and communication systems from two central locations; Blackburn Range Control East located on the main side of

Camp Lejeune (building 1043) and Blackburn Range Control West (building SR46) located on

CC Road off Highway 17 South. The Contractor shall be required to provide corrective and preventive maintenance at both monitoring locations and to all systems, subsystems, towers, radars, and switches in and around the greater Camp Lejeune training complex.

4.2 Hours of Operation

Work Schedule: Each electronics maintenance technician shall work a full-time schedule. Operational commitments may require the shifting of hours or workdays. The normal work week is typically from

Monday through Friday. The Government estimates a minimum of one (1) technician may be required to maintain a presence at Blackburn from 0800-1630 Monday thru Friday and minimum of (3) personnel may be required to be available to respond to necessary emergencies within 1 hour of

Blackburn or COR notification during normal working hours. In such cases the person who is present at Blackburn may be used as one of the three personnel used to respond to identified range communication emergencies.

Holidays: For purposes of scheduling work the Contractor is advised that access to the Government installation may be restricted on Federal holidays:

The following are observed federal holidays:

(a) New Year’s Day 1 January

(b) Martin Luther King Day Third Monday in January

(c) Presidents Day Third Monday in February

(d) Memorial Day Last Monday in May

(e) Juneteenth Day 19 June

(f) Independence Day 4 July

(g) Labor Day First Monday in September

(h) Columbus Day Second Monday in October

(i) Veterans Day 11 November

(j) Thanksgiving Day Fourth Thursday in November

(k) Christmas Day 25 December

* Note: If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday.

Unauthorized Work Performance: The Contractor shall not perform work that deviates from contract requirements and specifications. If the Contract deviated from contract requirements and specifications without approval from the CONTRACTING OFFICER, such deviation shall be at the risk and expense of the Contractor and any cost related thereto shall be borne by the Contractor.

4.3 Period of Performance

The resultant contract will include a Base Period of 12 months and four (4) 12-month option periods to be exercised at the Government's discretion.

Base Period: 1 September 2023 through 31 August 2024

Option Year 1: 1 September 2024 through 31 August 2025

Option Year 2: 1 September 2025 through 31 August 2026

Option Year 3: 1 September 2026 through 31 August 2027

Option Year 4: 1 September 2027 through 31 August 2028

5.0 DELIVERABLES

The contractor shall provide an adequate staff of employees with the necessary management expertise, training, and certifications to ensure the performance of the work in accordance with sound and efficient management practices. The Government estimates no fewer than 5 personnel are required to service the networks, electronic systems and equipment for Range Control. The Government estimates the following positions, or an equivalent, to perform the services required:

a. One (1) Electronics Technician, Maintenance I

b. Two (2) Electronics Technician, Maintenance II

c. One (1) Electronics Technician, Maintenance III

d. One (1) System & Network Administrator

An amount of more or less than the recommended number may be proposed as long as the requirements of the PWS are met. Upon contract award (estimated award date of 1 September 2023), there will be a transition period of

21 days. The day after the end of the transition period, the awardee shall have 100% of proposed personnel on hand.

5.1 Performance Requirements

5.1.1 Personnel shall have knowledge of networking, electronic systems, electrical management, electronic maintenance, and electronic troubleshooting theories, principles and techniques that enables the technician to understand how and why a specific network, device or system operates.

5.1.2 Personnel shall be capable of speaking, writing, reading, and understanding the English language.

5.1.3 Personnel shall be physically capable of:

a. Climbing a microwave and antenna tower with a maximum height of 200 feet to execute preventative and corrective maintenance.

b. Climbing ladders and multiple flights of stairs.

c. Lifting objects up to 50 lbs.

5.1.4 Personnel shall possess appropriate tower climbing license to perform preventative and corrective maintenance. License/proof of certification shall demonstrate current training in working at heights with high exposure, fall protection, fall protection/arrest systems

(maintenance, usage, and donning) according to American National Standards Issue

(ANSI) standard Z359.2-2007 AND OSHA standard 1926.500, 1926.502, 1926 Subpart

M App C, 1926 Subpart M App E, and 1926.503. System and Network Administrator does not need to have a tower climbing license.

5.1.5 Personnel shall be capable of solving practical problems encountered with electrical and electronic circuits.

5.1.6 Personnel shall be capable of establishing testing methods for electrical, electronic, electromechanical, and mechanical devices and mechanisms.

5.1.7 Personnel shall be capable of applying engineering principles in solving design, development, and modification problems of parts or assemblies for products or systems.

5.1.8 Personnel subject to this requirement should possess the following qualities and attributes:

a. Possess a well-rounded technical background as evidenced by experience, qualifications, and certifications.

b. Demonstrate fully developed skills and experience related to technical fields under their cognizance.

c. Demonstrate the ability to work independently with little or no supervision.

d. Demonstrate the ability to research, read, and interpret technical manuals, and directives.

e. Demonstrate the ability to write with clarity and technical accuracy.

f. Promote stability and excellence in performance.

g. Be able to work with military and Government employees.

h. Be able to handle multiple tasks, changing priorities in a timely manner.

i. Demonstrate strong verbal and written communication skills necessary to make presentations to senior personnel.

j. Shall be computer literate and understand computer networks and symbols.

k. Shall be able to use word processing, spreadsheet, and presentation software.

5.1.9 Personnel shall be capable of attending briefs, classes, conferences, and meetings offering technical advice during these meetings as needed in local area.

5.2 Skill and Experience Required or Equivalent

All contractor Electronic Technician personnel must have a current, unexpired tower-climbing license.

5.2.1 Electronic Technician Services: Required or equivalent Electronics Technician, Maintenance I Peculiar Skill and Experience Summary:

a. Skill: The following education is required or equivalent for an Electronics

Technician, Maintenance I

1. Two (2) or more years of electronics maintenance experience.

2. Background in Mechanics and Maintenance and Repair Occupations.

3. Basic understanding of electrical and electronic circuits, and establishment of testing methods for electrical, electronic,

b. Experience: The following experience is required or equivalent for an Electronics

Technician, Maintenance I

1. Applies technical knowledge to perform simple or routine tasks following detailed instructions.

2. Experience performing such tasks as replacing components and wiring circuits; repairing simple electronic equipment; and taking test readings using common instruments such as digital multimeters, signal generators, semiconductor testers, curve tracers, and oscilloscopes.

5.2.2 Electronic Technician Services: Required or equivalent Electronics Technician, Maintenance II Peculiar Skill and Experience Summary:

a. Skill: The following education is recommended for an Electronics Technician, Maintenance II

1. Five (5) or more years of electronics maintenance experience.

2. Background in Mechanics and Maintenance and Repair Occupations.

3. Intermediate to advanced understanding of electrical and electronic circuits, and establishment of testing methods for electrical, electronic, Technician, Maintenance II

1. Applies comprehensive technical knowledge to solve complex problems by interpreting manufacturer’s manuals or similar documents.

2. Experience performing such tasks as replacing components and wiring circuits; repairing simple electronic equipment; and taking test readings using common instruments such as digital multimeters, signal generators, semiconductor testers, curve tracers, and oscilloscopes.

3. Work requires familiarity with the interrelationships of circuits and judgement in planning work sequence and in selecting tools and testing instruments.

4. Experience receiving technical guidance, as required, from supervisor or higher-level technician, where work is reviewed for compliance with accepted practices.

5. Shall possess ability to provide technical guidance to lower-level technicians.

5.2.3 Electronic Technician Services: Required or equivalent Electronics Technician, Maintenance III Peculiar Skill and Experience Summary:

a. Skill: The following education is required or equivalent for an Electronics

Technician, Maintenance II

1. Eight (8) or more years of electronics maintenance experience.

2. Background in Mechanics and Maintenance and Repair Occupations.

3. Advanced understanding of electrical and electronic circuits, and establishment of testing methods for electrical, electronic, Technician, Maintenance II

1. Applies advanced technical knowledge to solve unusually complex problems that typically cannot be solved solely by referencing manufacturer’s manuals or similar documents. Examples of such problems include determining the location and density of circuitry, evaluating electromagnetic radiation, isolating malfunctions, and incorporating engineering changes.

2. Experience performing such tasks as replacing components and wiring circuits; repairing simple electronic equipment; and taking test readings using common instruments such as digital multimeters, signal generators, semiconductor testers, curve tracers, and oscilloscopes.

3. Work requires familiarity with the interrelationships of circuits and judgement in planning work sequence and in selecting tools and testing instruments.

4. Experience exercising independent judgment in performing such tasks as making circuit analyses, calculating wave forms, and tracing relationships in signal flow.

5. Experience using complex test instruments such as high frequency pulse generators, frequency synthesizers, distortion analyzers, and complex computer control equipment.

6. Shall possess ability to provide technical guidance to lower-level technicians.

5.2.4 Systems Network Services: Required or equivalent System & Network Administrator

Skill and Experience Summary:

a. Skill: The following education is required or equivalent for a System & Network

Administrator

1. Associate or bachelor’s degree in Computer Science, Information

Technology, System Administration, or a closely related field, or equivalent experience.

2. Must possess and maintain IAT II or IAT III as listed in DoD

8140/8570. A minimum of CompTIA Security+ certification is required.

3. 3-5 years of database, network administration, or system administration experience.

4. Possess the skills to install, upgrade, and configure network computer hardware and software.

5. Knowledge of operating systems and applications as well as hardware and software troubleshooting.

6. Experience in configuring local area networks, computers, switches, and servers.

7. Experience in introducing and integrating new technologies into existing data center environments.

8. Knowledge of various programming languages used for scripting or automation of routine tasks.

9. Knowledge in Systems performing tuning techniques on various

Software Platforms.

10. Possess System Administration and IT certifications in Linux, Microsoft, or other network related fields.

11. Working knowledge of virtualization, VMWare, or equivalent.

12. Strong knowledge of systems, security and networking software, hardware, and networking protocols.

13. Knowledge of developing and implementing IT strategy and plans.

14. Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.

b. Experience: The following experience is required or equivalent for a System &

Network Administrator

1. Initiating procedures, monitor and maintain current and new systems and networks to ensure they comply with USMC System and Network policy.

2. Submitting updated changes to current or new systems to meet compliance with USMC System and Network policy.

3. Analyzing system logs and identify potential issues with computer systems.

4. Analyzing and determining the system needs of an organization.

5. Installing hardware and software for the network.

6. Applying operating system updates, patches, and configuration changes.

7. Keeping systems and networks operating efficiently by performing any necessary upgrades and repairs.

8. Introducing and integrating new technologies into existing data center environments.

9. Planning a strategy to maintain system security on the computers and the network as a whole.

10. Optimizing and evaluating the system regularly.

11. Assigning and updating security permissions for the system network.

12. Training or directing users on the correct use of software and hardware within the system.

13. Performing problem-solving tasks when alerted by a user or monitoring system.

14. Maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.

15. Installing and upgrading computer components and software, manage virtual servers and integrate automation processes.

16. Troubleshooting hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

17. Providing documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.

18. Performing routine audit of systems and software and documenting the configuration of the system.

19. Performing or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.

20. Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

21. Responsible for capacity, storage planning, and database performance.

6.0 QASP

6.1 Purpose

This Quality Assurance Surveillance Plan (QASP) has been developed to provide the standard of surveillance for this

Services requirement. The Contracting Officer (KO) will appoint an individual at the time of award as the COR. COR

Contact information is also provided in the award. The COR will also serve as the Quality Assurance

Evaluator (QAE) and will use this QASP to ensure the standards of the contract are being met. The COR/QAE will be referred to as the

COR throughout this QASP.

6.2 Performance Standards

The QASP provides a systematic method to evaluate the service the Contractor is required to furnish.

The COR will assess the Contractor’s performance to ensure the Contractor is performing up to the specified standards. The standards for the Performance Work Statement (PWS) are included in this QASP. The standards for this procurement are subjective since specific metric-driven standards are not appropriate.

6.3 Management and Oversight

The QASP is based on the premise that the Contractor, and not the Government, is responsible for the management and any Quality Control action required to meet the terms of the contract. The performance requirements recognize that the

Contractor is not a perfect manager and that unforeseen requirements and uncontrollable problems do occur. Good management and use of an adequate Quality Control Plan will allow the Contractor to operate within specific performance requirements. QASPs are designed to be objective, fair, and consistent in evaluating

Contractor performance against the provided standards.

6.3 Acceptable Quality Levels (AQLs)

AQLs have been established in the PRS and provide performance standards that the Contractor will meet in performing the contract. In the event the Contractor does not meet the established AQLs, the KO has the right to exercise the negative incentives stated in this QASP.

6.4 Methods of Surveillance/Evaluation

The COR will evaluate the contractor’s performance using one or more of the following surveillance methods:

a. 100% Inspection: Inspection where specified characteristics of performance are examined and tested to determine conformance with defined requirements in the

Performance Work Statement (PWS).

b. Random Inspection: Sampling method in which each unit of the population has an equal chance of being selected.

c. Customer Surveys and Feedback: A review method where customers and end users are surveyed to provide to provide input on specific service levels.

6.4 Negative Incentives

If any of the performance requirements do not meet the AQL set in the PRS table, the COR shall document the discrepancy(s) and shall notify the Contractor promptly, and the KO, on a monthly basis, for appropriate action. When the performance is below the AQL standard, the Government may implement negative incentives that include: increased surveillance, reduction in contract price, decision not to exercise next option, increased Contractor reporting, and/or documentation of contractor’s failure to meet performance requirements in the Contractor’s

Performance Assessment

Reporting System (CPARS).

6.5 Notification

The COR will notify the KO, in writing, of unacceptable quality levels. The CO will promptly provide written notification of discrepancies on a monthly basis, or immediately if the situation significantly affects the well-being of the project. The Contractor will be given the opportunity to respond, in writing, to each discrepancy.

6.6 Response

The Contractor shall provide a written response to the cause and the corrective action to prevent recurrence within ten

(10) working days after receipt of the KO’s notification. The Contractor should cite specific quality assurance program procedures or new procedures instituted to prevent recurrence.

6.7 Records

The COR will maintain contract surveillance files as directed by the KO. Surveillance files will include, as a minimum, the following documentation for this Firm-Fixed Priced contract:

a. COR designation and appointment letters.

b. A copy of the contract and all contract modifications.

c. QASP, Quality Control Plan, and any other monitoring tools, checklists, etc.

d. All correspondence including KO notifications and the Contractor’s responses.

e. Contractor monthly status reports.

f. Monthly evidence of satisfactory performance provided by student survey.

g. Evidence of price monitoring: copies of certified invoices tracked against each contract line item.

h. Quarterly technical reviews.

i. Surveillance reports and a summary of the surveillance logs prepared by the

COR and submitted to the KO annually.

j. Copies of deficiency reports that may be submitted in support of unacceptable performance identified during the performance period by the COR, or when there is a significant change in the assessment in one or more evaluation areas.

k. Annual in-progress reviews conducted and entered into CPARS.

6.8 Ratings

The following criteria will be used for performance evaluations: Exceptional, Satisfactory, Marginal, or Unsatisfactory.

Upward or downward arrows may be used to indicate an improving or worsening trend insufficient to change to the assessment status.

a. Exceptional. Indicates performance clearly exceeds contractual requirements. The area of evaluation may contain a few minor problems for which corrective action appears highly effective.

b. Satisfactory. Indicates performance clearly meets contractual requirements. The area of evaluation contains some minor problems for which the corrective actions appear satisfactory.

c. Marginal. Indicates performance meets contractual requirements. The area of evaluation contains one or more serious problems for which corrective actions have not yet been identified, appear only marginally effective, or have not been fully implemented.

d. Unsatisfactory. Indicates the contractor is in danger of not being able to satisfy contractual requirements and recovery is not likely in a timely manner. The area of evaluation contains one or more serious problems for which the corrective actions appear ineffective.

6.9 Documentation

Documentation used and referenced to perform surveillance will consist of monthly reports, contractor plans and procedures, schedules, customer feedback and contract data requirements.

a. Recording Observations. The COR shall use Surveillance Logs to record information on scheduled observations and deficiencies noted. Each observation is recorded on the log. The documents then become a formal record for reference. The contractor is to be told each time that a deficiency is found during scheduled observations. The COR makes a notation on the Surveillance Log of the date and time the deficiency was discovered, then, the COR asks a contractor site manager to initial the notation, documenting notification of the deficiency only.

b. Potential Unacceptable Performance. The COR must identify the specific service that is unacceptable and the possible causes, and ask a number of questions which if answered, will probably pinpoint the source of the problem.

c. Documenting Unacceptable Performance. The COR must attempt to resolve the problem with the contractor.

The original log and the attempted solution (along with an evaluation of results) are forwarded to the Contracting

Officer through the COR.

Based on the severity of the discrepancy and the success of the solution, the COR will notify the KO.

The contractor shall complete a response to the unacceptable evaluation if requested by the KO or by its own choice.

6.10 Taking Action

The COR may evaluate the contractor’s performance and document any non-compliance, but only the KO may take action against the contractor for an unacceptable rating. When the contractor’s performance is unacceptable and a formal action is indicated, the COR will determine what action is appropriate for the specific circumstances and make a recommendation to the KO.

6.11 Documentation

The COR retains a copy of all inspection schedules and surveillance activity logs during the course of the contract, and forwards them for inclusion in the contract file at the end of the surveillance period. However, when a specific service becomes unsatisfactory during a surveillance period, the inspection documentation supporting the contract discrepancy report is forwarded to the KO.

7.0 PERFORMANCE REQUIREMENTS SUMMARY

PERFORMANCE OBJECTIVE

PERFORMANCE

REQUIREMENTS

ACCEPTABLE

QUALITY

LEVEL (AQL)

SURVEILLANCE

METHOD /

FREQUENCY

INSPECTOR

INCENTIVE

Maintenance and Repair of all

Electrical Systems

In accordance with PWS

85%

- Timeliness

-Quality

-Accuracy

Observation

Random /

Monthly

COR

Exercise

Option

Electronic Maintenance Program

85%

- Timeliness

Preventative Maintenance on

Electronic and

Communications Systems and Equipment

85%

- Timeliness

Unscheduled Preventative Maintenance on Electronic and Communication

Systems and Equipment

85%

- Timeliness -Quality

-Accuracy

Observation

After Hours On-Call

Repair Services

85%

- Timeliness

Electronic Engineering

Support (Existing Systems)

85%

- Timeliness -Quality

-Accuracy

Observation

Electronic Engineering Support

(New Requirements)

85%

- Timeliness

The contractor must meet the above stated Acceptable Quality Level (AQL). The Contractor must provide corrective actions to each deficiency. If the Contractor does not meet the AQL, the COR will notify the Contracting

Officer.

8.0 GOVERNMENT OWNED PROPERTY

The Government will provide the facilities, information, equipment, and materials as listed in this section. The

Government will maintain ownership of all property.

8.1 Government-Owned Equipment

8.1.1 Office Equipment: The Government will provide desks and chairs within office space.

Phone lines will be provided for local, long distance and Defense Switching Network

(DSN) calls only. Additionally, computers, printers, and scanners will be provided. The

Contractor is responsible for maintaining all Government-furnished office equipment.

8.1.2 Test Measurement Diagnostic Equipment: The Government will provide test measurement diagnostic equipment. All calibrations of equipment will be accomplished by the Contractor, at the Contractors expense.

8.1.3 Other Government-Owned Equipment: A list of other Government-owned equipment that will be provided to the Contractor for use while providing services under this contract will be available upon award.

GOVERNMENT OWNED PROPERTY - EQUIPMENT LIST

DESCRIPTION

QTY

ESTIMATED

REPAIR TIME

(DAYS)

PM

FREQUENCY

*Systems controlled / monitored within Range Control

“Blackburn”

Associated Communications & Data Links (ACDL) System 1 2 Daily

Associated Communications & Data Links (ACDL) Sub-

System

4 2 Daily

Blast Analysis and Measurement System (BLAM) System 1 5 Quarterly

Blast Analysis and Measurement System (BLAM) System

Repeater

2 5 Quarterly

Blast Analysis and Measurement System (BLAM) System

Sub-System

5 5 Quarterly

*Highway Information System (HIS)

* Highway Advisory Radio-Sub-System (HAR) 4 5 Quarterly

* Highway Advisory Radio-Sub-System (HAR) Associated

Clients (Signs)

7 5 Quarterly

Emergency Range Shutdown System (ERSS) Mobile /

Trailer Mounted

1 5 Monthly

* Emergency Range Shutdown System (ERSS) System 2 5 Monthly

*Emergency Range Shutdown System (ERSS) Sub-system 10 5 Monthly

High Power Voice and Siren System (HPVSS) 2 5 Monthly

Indirect Viewing System (IDVS) 1 5 Semi-Annually

Pilot Activated Lighting System (PALS) 1 2 Quarterly

Pilot Activated Lighting System (PALS) 1 5 Quarterly

Conference Room AV System 1 5 Quarterly

*Small Digital Voice Switch (SDVS) DENRO Telephone and Radio Communications

2 2 Semi-Annually

URC-200 Transceiver Radios 20 5 Semi-Annually

34.70 MHz Range Control Tactical Ground Safety Net, Primary

6 5 N/A

233.8 MHz Military Aviation Net Primary and Secondary

Radios

4 5 N/A

40.10 MHz Range Control Tactical Ground Safety Net, Secondary (Retransmission) Radio

N/A

119.5 MHz Civilian Aviation Net, Primary and Secondary

Radios

4 5 N/A

243.0 MHz Guard Radio Net Radios 2 5 N/A

121.5 MHz Guard Radio Net Radios 2 5 N/A

38.85 MHz Range Control Tactical Ground Safety Net, Secondary Radio (Retransmission)

N/A

URC-200 Transceiver Radios 10 5 Quarterly

Uninterrupted Power Supply (UPS) System 11 2 Semi-Annually

Uninterrupted Power Supply System (Room UPS APC) 2 2 Semi-Annually

* Safety Security Camera System (SSCS) 2 5 Monthly

*FLIR Camera System 4 5 Quarterly

Creston Video System (CRVS) 10 5 Quarterly

*Surface Search Radar System (SSRS) 1 5 Quarterly

Communications Towers DynaSphere 3000 Lightning

Protection System

3 5 Annual

Towers 50’ to 150’ 8 5 Annual

Lighted Solar Beacon (LSB) Stones Creek Waterway

Beacon (SCWB)

1 5 Quarterly

Lighted Solar Beacon (LSB) Alpha Range Lighted Beacon

(ARLB)

1 5 Quarterly

Cisco Catalyst 9200L 48 Port Ethernet Switch 3 5 Quarterly

*Audiology System (Carolina Recording) 4 2 Semi-Annually

SSCS Camera Recording System 2 2 Daily

Public Address System 10 5 Quarterly

Lateral Limit Lights System 11 5 Quarterly

CCTV Camera System 3 5 Quarterly

Over the Air (OTA) Antenna System 1 5 Semi-Annually

Federal Aviation Administration Light System (FAALS) 3 5 Annual

GOVERNMENT OWNED PROPERTY - TEST EQUIPMENT LIST

ITEM DESCRIPTION MANUFACTURER MFR PART NO. NSN QTY

Analyzer

Communication

General Dynamics C-

78205R2670B496LHS0026

6625-01-

500-6662

Dummy Load 100 Watt Sierra Measurements N/A N/A 1

Dummy Load

DC-3 GHz 30 Watts

50 Ohm

Bendix

60674633.812909-403550

5985-01-

034-8226

Plug-In Unit

25 Watt 100-250

MHz

Bird Electronics

Corp.

7099825CNSN-3

6625-00-

980-8255

Power Meter

Directional

709984421P-101969

327-5030

Power Sensor

Directional

7099840222363

327-5031

Multimeter Digital True RMS Fluke 86330640179 N/A 1

Transmission

Test Set

Personal V.F.

Ameritec

Am-44A2103375

Wattmeter

Thruline

709984521S11911

087-7307

Wattmeter

Thruline

709984410A83600614

0.45-2.5 MHz

10KW

709984410-264554139335

260-7421

Power Supply Dual Voltage Agilent N6700BOR4251 N/A 1

Communication

Test Set

DME

ATS-2000G6-02-009-

8001143

Meter Digital Power Bird Electronics

Corp.

709985000-EX92000927 N/A 1

Sensor Directional Power Bird Electronics

Corp.

709985010B92300283 N/A 1

Sensor Directional Power Bird Electronics

Corp.

70998501192300009 N/A 1

Sensor Directional Power Bird Electronics

Corp.

70998501292200685 N/A 1

Plug-In Unit 5W 25-60 MHz Bird Electronics

Corp.

70998DPM-5A1021404 N/A 1

Scopemeter Digital Fluke 196BDM9540220 N/A 1

Plug-In Unit 5W 100-250 MHz Bird Electronics

Corp.

70998DPM-5C1017482 N/A 1

Plug-In Unit 5W 25-60 MHz Bird Electronics

Corp.

70998DPM-50A1017869 N/A 1

Plug-In Unit 5W 100-250 MHz Bird Electronics

70998DPM-50C1017540 N/A 1

100W 25-60 MHz

Part of 4521 Watt

Meter

70998100ANSN-17

N/A 1

10W 25-60 MHz

Part of 4521 Watt

7099810CNSN-16

Multimeter Digital True RMS Fluke 28710850047 N/A 1

Clamp AC Current Fluke I800UT0402 N/A 1

RF Monitor

NARDALERTXT

Personal RF Safety

Monitor

Narda

A886042002

TDR

Time Domain

Reflectometer

AEA Technology Inc.

20/20B20252025

Plug-In Unit 50W 25-60 MHz Bird Electronics

50A1106243 N/A 1

Dummy Load

DC-500 MHz 15-

Watt 50Ohm PL-

259 Mate

Archer (Radio Shack)

21-506NSN-15

Pistonphone Pistonphone G.R.A.S. 42AC186673 N/A 1

Earth Ground

Clamp

Provides Positive

Ground Connection

Fluke

24190046-B1630

Battery

Battery Analyzer

Fluke

49250030WSBT21

Calibration

Element

1718524410-070

Analyzer Handheld Analyzer Keysight

Technologies

N9913A N/A 1

8.2 Contractor Workspace

The Government will provide adequate workspace and space for Contractor employees to store personal gear, such as work clothes, civilian clothes, etc. at building l043, Duncan Street, Camp Lejeune, NC.

8.3 Facilities OSHA Compliance

Government facilities have been inspected for compliance with the Occupational Safety and Health Act

(OSHA). No hazards have been identified. Should a hazard be subsequently identified, the

Government corrects OSHA hazards according to base-wide Government developed and approved plans of abatement considering safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists.

The facilities as furnished will be adequate to meet the responsibilities of the Contractor. Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the Contractor. Further, the Government will assume no liability or responsibility for the Contractor's compliance or noncompliance with such requirements, except for the requirement to make corrections according to approved plans of abatement subject to base-wide priorities.

8.4 Facilities Modifications

Before any modification of the facilities, performed by the Contractor at its own expense, the Contractor must furnish the Contracting Officer documentation describing, in detail, the modification requested.

No alterations to the facilities shall be made without the specific written permission from the

Contracting Officer. In the case of alterations necessary for compliance with OSHA, such permission shall not be unreasonably withheld. The Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted.

8.5 Facilities Restrictions

These facilities shall only be used in performance of this contract.

8.6 Facilities Maintenance

The Contractor is responsible for keeping the facilities occupied and surrounding areas in a clean and orderly condition.

8.7 Facilities Vacate

All Contractor's property, equipment, and supplies shall be removed within 48 hours of contract expiration or termination.

9.0 SPECIAL ADMINISTRATIVE INFORMATION AND SERVICES

9.1 Drug Detection Procedures

Pursuant to Marine Corps policy applicable to both Government and Contractor personnel, measures will be taken to prevent the introduction and utilization of illegal drugs and related paraphernalia into

Government work areas.

In furtherance of the Marine Corps' drug control program, unannounced periodic inspections of the following nature may be conducted by installation security authorities:

a. Routine inspection of Contractor occupied workspaces.

b. Random inspections of vehicles on entry or exit, with drug detections dog teams as available, to eliminate them as a haven for storage of or trafficking in illegal drugs.

c. Random inspection of personnel possessions on entry or exit from the installation.

When there is probable cause to believe that a contractor employee onboard a Marine Corps installation has been engaged in use, possession, or trafficking of drugs, the installation authorities may detain the employee until the employee can be removed from the installation, or can be released to the local authorities having jurisdiction.

Trafficking illegal drug and drug paraphernalia by Contractor employees while on a military vessel/installation may lead to possible withdrawal or downgrading of security clearance, and/or referral for prosecution by appropriate law enforcement authorities.

The Contractor is responsible for the conduct of employees performing work under this contract and is, therefore, responsible to assure that employees are notified of these provisions prior to assignment.

The removal of Contractor personnel from a Government vessel or installation as a result of the drug offenses shall not be cause for excusable delay, nor shall such action be deemed a basis for an equitable adjustment to price, delivery, or other provision of this contract.

9.2 Administrative or Technical Assistance

Government representatives will reside on-site with the contract team. These individuals will be the

Contracting Officer Representative (COR), Maintenance Officer (MO), Maintenance Control (MC), Quality Assurance Representative (QAR) and a Hazardous Material Officer (HAZMAT). These individuals will be available for answering Contractor employee questions and providing administrative or technical assistance as required. The COR will be the technical Point of Contact

(POC) for all issues involving this contract.

9.3 Technical Manuals

The Government will provide the Contractor with applicable technical manuals not readily available to

Contractor.

9.4 Police and Fire Protection

The following telephone numbers are provided to the Contractor in the event of an emergency:

Emergency and Fire 911

9.5 Security Forms

The Government will provide the sponsorship form to the Contractor to apply for base flight line access.

The Government will assist the Contractor with acquiring any personnel passes, identification cards and vehicle permits needed in the performance of this contract. See Section 16.2 for Documentation

Required

9.6 Facility Map

A map of the facility and work area will be provided to the Contractor upon award.

9.7 Privacy Act

Work under the task order may require that personnel and technicians have access to Privacy Act

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