DEPLOYED_MOVE-STORAGE_CONTRACT_STATEMENT_OF_WORK_FINAL_20161130.docx

Performance Work Statement (PWS)

SECTION 1

1.1 SCOPE OF WORK. The Contractor shall furnish all personnel, management, transportation, material, parts, supplies, and equipment, except as provided herein as Government furnished (Section 3), for the preparation of personal property shipments of military members for movement, drayage and related services. The geographical area includes: Marine Corps Air Station (MCAS) New River, Jacksonville, North Carolina, Camp Lejeune, Jacksonville, North Carolina, and satellite activities in geographical areas specified in paragraph 1.2.4. The Contractor shall perform in accordance with this Performance Work Statement.

1.2 EMPLOYEES.

1.2.1 The Government reserves the right to restrict the employment of any Contractor employee who violates federal regulations or is identified as a potential threat to the security, safety, health or operational mission of this base and its population. Contractor employees are allowed on base while in a work status. They shall not loiter on, or around the base during off duty hours. The removal of such persons shall not relieve the Contractor from providing all the services described herein.

1.2.2 The Contractor shall furnish sufficient number of qualified supervisory, administrative, and labor/journeyman personnel to accomplish all required contract services. The Contractor shall be staffed at all times during normal working hours with personnel authorized to book shipments and arrange for services under this contract. The Contractor shall provide English reading, speaking and writing personnel at all times during packing and unpacking services. Any personnel appearing to be under the influence of alcohol or drugs, or using abusive language shall be replaced with qualified personnel for completion of services being performed. During the performance of this contract, Contractor's employees shall wear neat, clean clothing. The Contractor’s employees shall be identified by having company and employee name on, or attached to, the upper front of their clothing/uniform. The Contractor is responsible for acquiring an appropriate number of uniforms, tags or badges to meet these requirements at his own expense and without cost to the employee.

1.2.3 CONFLICT OF INTEREST. The Contractor shall not employ the following personnel:

1.2.4 PHYSICAL LOCATION. The awarded contractor must have centralized operations and storage facilities within the geographical area of operations of MCB Camp Lejeune to include the counties of are Onslow, Duplin, Jones, Pender, New Hanover, Brunswick and Columbus.

1.3 BUSINESS ACCESS SECURITY REQUIREMENTS.

1.3.1 Rapid Gate Access Planning.

1.3.2 In order to gain access to Marine Corps Base, Camp Lejeune and Marine Corps Air Station (MCAS), New River non-Federal Government and non-DoD issued ID cardholders require identity proofing and vetting to determine fitness and eligibility for access. Specifically, a check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the installation’s minimum background check for access to these installations (MCAS) for non-Common Access Card holders, to include entrance of visitors.

1.3.3 Marine Corps Base, Camp Lejeune and Marine Corps Air Station (MCAS), New River applies the following non-Federal Government cardholder criteria to determine the authorized type of access control credentials:

a. Contractors: RAPIDGate or 30-Day Pass followed by 4-DayPass*

b. Sub-Contractors: RAPIDGate or 30-Day Pass followed by 4-Day Pass*

c. Vendors: RAPIDGate or 30-Day Pass followed by 4-Day Pass*

d. Suppliers: RAPIDGate or 30-Day Pass followed by 4-Day Pass*

e. Service Providers: RAPIDGate or 30-Day Pass followed by 4-Day Pass*

f. Delivery Personnel: RAPIDGate or 30-Day Pass followed by 4-Day Pass*

g. Public-Private Venture (PPV) Housing and Installation Volunteers: Local Population Credential.

1.3.4 Contractor Common Access Card (CAC) Eligibility: Contractor personnel authorized CAC’s are exempt from RAPIDGate enrollment.

1.3.5 Contractor personnel who are ineligible for a CAC will be required to either obtain a 30-Day pass followed by a 4-Day pass* or enroll in the RAPIDGate Program. RAPIDGate is a voluntary program due to associated costs. For information concerning enrolling in RAPIDGate please visit their website at www.rapidgate.com.

1.3.6 The Government will not be responsible for any access delays. Delays that may result from inadequate planning are contractor responsibility. Any and all costs associated with RAPIDGate are the sole responsibility of the contractor.

1.3.7 Contractors not enrolled in RAPIDGate will be issued a one-time pass for 30 days. Upon expiration of the 30 day pass, they will only be issued a 4 day pass every 4 days thereafter, for the duration of the contract.

1.4 WORKING HOURS. The Contractor shall perform all moving and storage related services from 8:00 AM to 5:00 PM. Working hours for emergency services may exceed this time period.

1.5 WORK SCHEDULE ADJUSTMENTS DUE TO EMERGENCY BASE CLOSURES. In the event of a base closure due to national emergencies, inclement weather conditions (snow and ice storms, hurricanes, tornadoes, etc.) and other emergency situations, notification will be given by TV and radio announcements, telephone, verbal means, etc. MCB, Camp Lejeune Information Systems telephone number for reporting instructions is (910) 451-1717. Upon receiving notification by one of the above mediums that the base has returned to normal operations, the Contractor shall resume normal work hours.

1.6 GEOGRAPHICAL AREA OF RESPONSIBILITY. Services under this contract require extensive travel throughout Marine Corps Base, Camp Lejeune, NC, Marine Corps Air Station, New River, Jacksonville, NC and their satellite activities. Counties serviced by this contract are Onslow, Duplin, Jones, Pender, New Hanover, Brunswick and Columbus.

1.7 SAFETY REGULATIONS. The Contractor shall obey and conform to all OSHA and Base Safety Regulations. Base Safety Regulations may be obtained from the Base Safety Officer at Building 1208. The Contractor shall maintain accurate records and report to the Contract ADMINISTRATOR within 16 working hours after occurrence, exposure data and all accidents resulting in death, traumatic injury, occupational disease, or damage of property, materials, supplies, and/or equipment incidental to contract performance. The Contract administrator will notify the Contractor of any noncompliance with the foregoing provisions and the action to be taken. The Contractor shall, after receipt of such notice, immediately correct the condition. If the Contractor fails or refuses to comply with safety requirements, the Contracting Officer may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such stop order shall be made the subject of claims for extension of time or for excess costs or damages to the Contractor. The Contractor shall confer with the Base Safety Officer to coordinate and implement applicable safety rules and regulations prior to commencement of contract work. The Government shall maintain the right to inspect for safety conditions and safe working practices periodically or as considered necessary by the Contracting Officer or safety personnel.

1.8 INDEMNITY. The Contractor hereby agrees to indemnify and hold harmless the United States of America and its agents from any suits, fines, actions, claims, debts, demands, judgments, liabilities, costs and expenses, including but not limited to attorney's fees or court costs, which the United States of America and its agents may become obligated to defend and/or pay, (i) as a result of ground or water pollution, sustained or suffered because of or by reason of any action or inaction by Contractor, his agents, servants, and employees, in connection with Contractor’s performance under this contract, or (ii) as a result of any loss of or damage to property or injury to or death of any person whatsoever, sustained or suffered because of or by reason of any action or inaction by Contractor, his agents, servants and employees, in connection with Contractor’s performance under this contract, or (iii) as a result of alleged pollution, damage, or injury, sustained or suffered because of or by reason of any action or inaction by Contractor, his agents, servants, and employees, in connection with Contractor’s performance under this contract.

1.9 GOVERNMENT OBSERVATIONS. Other Government personnel, such as the Contracting Officer Representative (COR), Department of Defense Inspection Teams, Navy Auditors, Environmental Inspectors, Contracting, or other higher headquarters staff, etc., are authorized to observe Contractor operation. However, personnel will not interfere with Contractor performance.

1.10 QUALITY CONTROL PLAN. The Contractor shall establish and maintain a complete quality control program to assure the requirements of the contract are provided as specified in Section 7 of the PWS. When the Government requests copies of these records, the Contractor shall furnish them within 8 work hours after notification. Failure to provide copies is a violation of the requirements under this contract. The Contractor’s Quality Control Plan shall include, but not be limited to the following:

1.10.1 An inspection and/or testing system covering the services stated in Specific Tasks, Section 5. It shall specify areas to be checked on either a scheduled or unscheduled basis, how often inspections will be accomplished, and title of the individual(s) who shall perform the inspection and/or testing.

1.10.2 The methods for identifying and preventing deficiencies in the quality of services performed before the level of performance is unacceptable.

1.10.3 On-site records of all inspections conducted by the Contractor necessary and corrective action taken when discrepancies have been found. This documentation shall be made available to the Government for review anytime during the term of this contract.

DEFINITIONS

2.1 STANDARD DEFINITIONS. Definitions of specific terms and phrases used in this Contract.

2.2 ADMINISTRATION. That stage of the contracting cycle in which the Contracting Officer ensures that the total contract is being followed, makes necessary changes to the contract, and insures progress toward contract completion.

2.3 BLUEBARK. The code word used to designate a personal property shipment of a deceased member.

2.4 CALL NUMBER OR LOT NUMBER. Locally assigned control number provided by the ordering activity when requirement for services is placed with the Contractor by the Distribution Management Office (DMO).

2.5 COMPLETE SERVICE. The rate offer per each item includes all related services, such as long carry, stairs, elevators, excessive distances, etc., necessary to perform the complete pickup and delivery of the personal property shipment.

2.6 CONTRACTING OFFICER. A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.7 CONTRACTING OFFICER'S REPRESENTATIVE (COR). A person appointed as the Contracting Officer’s Representative for the surveillance and verification of required services.

2.8 CONTRACTOR. The term "Contractor" as used herein refers to both the prime Contractor and his employees, and any subcontractors and their employees. The Contractor shall be responsible for assuring that his/her subcontractors comply with the provisions of this contract.

2.9 DIRECT PROCUREMENT METHOD (DPM). A method in which the Government manages the shipment throughout. Packing, containerization, local drayage, delivery, unpacking, storage and related services are obtained from commercial firms under a contractual arrangement or by the use of Government facilities and employees. Shipping containers are provided by the Government or Contractor; separate arrangements are made with a carrier(s) for transportation; shipments are routed through commercial or Government-operated terminals; transocean transportation is accomplished by Military Sealift Command (MSC), Military Airlift Command (MAC) or commercial air; and separate documents are issued for each segment of the movement from origin to destination. DPM services are classified as follows:

a. DOMESTIC. The movement of household goods or unaccompanied baggage within the continental United States (CONUS).

b. INTERNATIONAL. The movement of household goods or unaccompanied baggage between a point in CONUS and a point in an overseas area.

c. INTER-THEATER. The movement of household goods or unaccompanied baggage between one overseas theater and another overseas theater.

2.10 DRAYAGE. Drayage applies in those instances when a shipment requires drayage from a residence or other pickup point to the Contractor's warehouse and from Contractor's facility to the final delivery point.

2.11 FREIGHT. Supplies, goods, and transportable property.

2.12 HUNDREDWEIGHT (CWT). hundredweight is equal to 100 pounds and is also known as a short hundredweight.

2.13 HOUSEHOLD GOODS. Household furnishings, appliances, clothing, and books belonging to a member and immediate family. Snow mobiles and vehicles such as motorcycles, mopeds, golf carts, and boats ( with or without an associated trailer equal to or less than the following dimensions Length 14 feet x Width 6 feet 10 inches x Height 6 feet 5 inches) are authorized to be shipped. Any substances which are hazardous such as flammables, combustibles, and alcohol/liquor may not be shipped. In addition, the following items may not be shipped or stored as household goods at Government expense:

a. Automobiles, trucks, vans and similar motor vehicles; boats (exceeding authorized dimension size listed above, airplanes, mobile homes, camper trailer and farm equipment.

b. Live animals including birds, fish and reptiles.

c. Cordwood and building materials.

d. Property for resale, disposal, or commercial use rather than for use by members and their dependents.

e. Privately owned live ammunition.

2.14 OWNER (or MEMBER). The military member, civilian employee or agent thereof for whom services are being provided at Government expense.

2.15 MONTH. A month equals thirty (30) days, for contract purposes.

2.16 OFFER. Proposal.

2.17 ORDERING OFFICER. The Contracting Officer of a using activity or an individual appointed by the Contracting Officer authorized to order services under the contract.

2.18 ORIGINATOR. When used in reference to a claim, the Government official or member initiating the claim.

2.19 PACKAGING. Application or use of protective measures, including appropriate wrappings, cushioning and interior containers.

2.20 PACKED BY OWNER (PBO). Those articles packed in an interior container by the owner.

2.21 PERFORMANCE WORK STATEMENT (PWS). Document that accurately describes the essential and technical requirements for items, materials, or services, including the standards used to determine whether the requirements have been met.

2.22 PERSONAL EFFECTS. That portion of a members weight allowance of personal property that includes articles of individual uniform clothing, civilian clothing, individual equipment, and other personal items not defined herein which are normally separate from the bulk of the household goods and personal baggage.

2.23 PERSONAL PROPERTY. Refers to either unaccompanied baggage and/or household goods.

2.24 PERSONAL PROPERTY SHIPPING OFFICER (PPSO). The individual, usually a military or DoD civilian Supervisor, designated by authority to perform assigned distribution management functions at military installations or activities, regardless of whether or not that is the organizational title of the individual. For the purpose of this Order, the term Personal Property Shipping Officer includes representatives designated to order the services required and to inspect and evaluate those services performed by the Transportation Service Provider/Contactor for acceptance or rejection.

2.25 QUALITY ASSURANCE. Those actions taken by the Government to assure services meet the requirements of the contract.

2.26 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document used for quality assurance surveillance. The document contains specific methods for performing surveillance of the contractor.

2.27 QUALITY CONTROL. Those actions taken by a Contractor to control the production of goods or services so that they will meet the requirements of the contract.

2.28 RESIDENCE. Normally considered to be the home, barracks, or other dwelling of the service member.

2.29 SHALL. This word is used in connection with the Contractor and specifies that the provision is binding.

2.30 SHIPMENT. Freight transported or to be transported.

2.31 DISTRIBUTIONMANAGEMENT OFFICER. The individual designated by appropriate authority to perform assigned distribution management functions at military installations or activities, regardless of whether or not this is the organization title of the individual. For the purpose of this contract, the term includes representatives designated to order the services required and to inspect and evaluate those services performed by the Contractor for acceptance or rejection.

2.32 UNACCOMPANIED BAGGAGE. That portion of the member's authorized weight allowance of personal property which is not transported free on a ticket used for personal travel and which is shipped separately from the bulk of the household goods. This shipment may be shipped by the expedited transportation mode. It may include, but is not necessarily limited to, personal clothing; professional books and equipment needed on arrival for performance of official duties; pots, pans, linens, and other light housekeeping items; collapsible cribs, playpens and baby carriages; small radios, portable televisions and small tape recorders; special equipment required for patients; and other items required for the health, comfort and morale of the member.

2.33 WILL. This word is used to express a binding commitment on the part of the Government.

2.34 24-HOUR SERVICE. 24-hours service is from time of receipt on one work day to the same time the following work day (i.e., 9:00 AM Monday to 9:00 AM Tuesday).

2.35 72-HOUR SERVICE. 72-hour service is from time of receipt on one work day to the same time three work days later (i.e. 9:00 AM Monday to 9:00 AM Thursday).

2.36 STANDARD ABBREVIATIONS. Complete spelling of commonly used abbreviations in this Performance Work Statement (PWS).

2.36.1 CLNC Camp Lejeune, North Carolina

2.36.2 COR Contracting Officer's Representative

2.36.3 DFARS Defense Federal Acquisition Regulation Supplement

2.36.4 DMO Distribution Management Office

2.36.5 FAR Federal Acquisition Regulation

2.36.6 CWT Code to designate gross hundredweight

2.36.7 MCAS Marine Corp Air Station

2.36.8 MCB Marine Corps Base

2.36.9 NWCT A code used to designate net hundredweight

2.36.10 OSHA Occupational Safety and Health Act

2.36.11 PWS Performance Work Statement

2.36.12 QA Quality Assurance

2.36.13 QASP Quality Assurance Surveillance Plan

2.36.14 QC Quality Control

2.36.15 SDDC (Military) Surface Deployment and Distribution Command

2.37 DEPLOYMENTS:

2.37.1 ROUTINE: Upon notification of pickups and deliveries, the contractor has up to 72 hours to execute the order, per the DD1299.

2.37.2 EMERGENCY: Upon notification of pickups and deliveries, the contractor has less than 24 hours to execute the order, per the DD1299.

SECTION 3

GOVERNMENT PROVIDED FORMS

3.1 The Government will provide the following forms via e-mail:

DD Form 1387, Military Shipment Label

DD Form 1299, Application for shipment and/or storage of personal property with applicable special order and when required customs forms.

SECTION 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 GENERAL. Except for those items or services specifically stated to be Government provided in Section 3, the Contractor shall furnish the specific items listed below and everything else required to perform this contract.

4.2 SERVICE MATERIALS. The Contractor shall provide personnel, transportation, supplies, materials, and the necessary equipment to perform the services required by this contract. All of these items shall be available on the contract start date.

4.3 RESPONSIBILITY. The Government will not be responsible in any way for the Contractor's supplies, materials, personal equipment or belongings brought into the buildings or on the grounds to perform repairs or services. This includes items lost or damaged by fire, theft, hurricane, accident or other disaster.

4.4 DOCUMENTS AND REPORTS REQUIRED. All required documentation is listed in the solicitation under FAR clause 52.212-2 Evaluation of Commerical Items.

SECTION 5

SPECIFIC TASKS

5.1 GENERAL. The Contractor shall provide all the services, labor, transportation, supplies, materials, tools (except as specified in Section 3 as Government furnished) and any other items or services required for performing the functions listed in this PWS. Services shall be performed in compliance with the provisions contained within the contract.

5.2 CONTRACTOR'S UNAUTHORIZED WORK PERFORMANCE. The Contractor shall not perform work that deviates from contract requirements and specifications. If the Contractor deviates from contract requirements and specifications without approval of the CONTRACT ADMINISTRATOR and/or the CONTRACTING OFFICER, such deviation shall be at the risk of the Contractor and any cost related thereto shall be borne by the Contractor.

5.3 (SUBCLIN 0001AA) Personal Effects Complete Service (Pickups and Deliveries); Monday through Friday:

Includes tagging, inventorying, wrapping and padding, and pickup at designated areas, buildings or barracks rooms, drayage to Contractor’s facility, special handling requirements, handling in and weighing for storage on Government's equipment, handling out and drayage to designated areas, buildings or barracks rooms for surrender to owner or agent. Designated areas will be at Marine Corps Air Station, new River, Jacksonville, NC and the Camp Lejeune complex and its satellite activities. Personal effects shall be containerized and stored in lots by pickup points.

Note: Pickups and Deliveries will be scheduled during regular work hours (8 am to 5 pm) unless otherwise specified in a DD1299 for emergency pickups.

5.4 (SUBCLINS 0001AB) Personal Effects Complete Service (Pickups and Deliveries); Weekends and Holidays:

Includes tagging, inventorying, wrapping and padding, and pickup at designated areas, buildings or barracks rooms, drayage to Contractor’s facility, special handling requirements, handling in and weighing for storage on vendor’s equipment, handling out and drayage to designated areas, buildings or barracks rooms for surrender to owner or agent. Designated areas will be at Marine Corps Air Station, New River, Jacksonville, NC and the Camp Lejeune complex and its satellite activities. Personal effects shall be containerized and stored in lots by pickup points.

Note: Pickups and Deliveries will be scheduled during regular work hours (8 am to 5 pm) unless otherwise specified in a DD1299 for emergency pickups.

Pickups and deliveries are to be accomplished given the following parameters:

DEPLOYMENT DEFINITION:

ROUTINE: Upon notification of pickups and deliveries, the contractor has to execute the order within 72 hours per the DD1299.

EMERGENCY: Upon notification of pickups and deliveries, the contractor has to execute the order within 24 hours per the DD1299.

5.5 Supplies for routine and emergency deployments shall consist of packing materials, inventory forms, tape, and cartons. Cartons for routine and emergency deployments will be provided by the contractor as part of the basic cost under SUBCLINS . The contractor shall be responsible for estimating the amount of supplies needed upon notification by DMO of the number of individuals to be deployed.

5.6 (SUBCLIN 0001AC) Personal Item Flat Rate for Personal Effects Turned in by Owner at Contractor’s Facility:

Contractor services shall include inventorying, tagging, wrapping and padding, handling in and weighing for storage. The same rate is applied to both routine and emergency deployments.

5.7 (SUBCLIN 0001AD) Emergency Pickup: Upon notification of pickups, the contractor has less than 24 hours to execute the order, per the DD1299

5.8 (SUBCLIN 0001AE) Break-out Charge for Individual Issues from Storage Lot:

Break-out charge shall be applied as a one-time flat fee in conjunction with the storage rate. The individual’s property shall be issued in its entirety with no partial issues. Distribution Management Office (DMO) is responsible for providing the Contractor with the DD 1299, and shall provide delivery instructions at that time. The Contractor shall provide weight tickets reflecting total weight removed.

Break-out charges shall be applied as follows:

Example: DMO shall issue a DD 1299 for each required break-out. Break-out charge shall be applied to each DD 1299.

Note: Break-out of a lot may contain one, or more, members’ property.

The same rate is applied to both routine and emergency deployments.

5.9 (SUBCLIN 0001AF) Personal Effects Attempted Pickup.

Flat rate Charge will be applied to both routine and emergency deployments.

Flat-rate Charge for attempted pickup for each DD1299 pickup order as a whole.

5.10 (SUBCLIN 0001AG) Personal Effects Storage Rates

Storage rate for routine and emergency personnel effects shall be actual CWT net weight.

Billing is for a full month, based on daily storage rate.

5.11 (SUBCLIN 0002AA) Household Goods Complete Service – (Pickups) Monday through Friday.

Service shall include pre-move survey; preparation of appliances for transport, storage and other special packing/handling needs; disassembly of furniture, if required; packing , inventorying tagging, wrapping and padding, at owners’ residence; loading weighing on Government’s equipment, drayage to Contractor’s facility and handling into storage. Household goods pickups are to be accomplished within 72 consecutive hours, including weekends, holidays and/or before or after normal working hours.

NOTE: Pickups will be scheduled during regular work hours (8 AM to 5 PM).

5.12 (SUBCLIN 0002AB) Household Goods Complete Service–(Pickups) Weekends and Holidays.

Service shall include pre-move survey; servicing of appliances; disassembly of furniture, if required; packing, inventorying, tagging, wrapping and padding at owner’s residence; loading, weighing on Contractor’s equipment, drayage to Contractor’s facility and handling into storage.

NOTE: Pickups will be scheduled during regular work hours (8 AM to 5 PM).

Household goods Pickups are to be accomplished given the following parameters:

DEPLOYMENT DEFINITION:

ROUTINE: Upon notification of pickups, the contractor has up to 72 hours to execute the order, per the DD1299.

EMERGENCY: Upon notification of pickups, the contractor has less than 24 hours to execute the order, per the DD1299

5.13 (SUBCLIN 0002AC), Household Goods Delivery, Monday through Friday.

Service shall include handling out, drayage to owner’s residence, unpacking, reassembly of furniture, if required, placement of furniture, removal of debris and weighing on Government’s equipment. Same rate will be applied to both routine and emergency deployments. The Contractor must execute within 96 hours upon notification.

NOTE: Deliveries will be scheduled during regular work hours (8 AM to 5 PM).

5.14 (SUBCLIN 0002AD), Household Goods Delivery, Weekends and Holidays.

Service shall include handling out, drayage to owner’s residence, unpacking, reassembly of furniture, if required, placement of furniture and removal of debris. Rate will be applied to both routine and emergency deployments. The Contractor must execute within 96 hours upon notification

NOTE: Deliveries will be scheduled during regular work hours (8 AM to 5 PM).

5.15 (SUBCLIN 0002AE), Reimbursement for Unsuccessful Pick-up and Delivery to Personal Residence.

Flat rate for reimbursement when waiting time exceeds one (1) hour before successful delivery of household goods at a personal residence. (The mandatory one (1) hour waiting period after notification to DMO shall apply prior to assessing charges). The same rate will be applied to both routine and emergency deployments.

5.16 (SUBCLIN 0002AF) HOUSEHOLD GOODS Pickup (Emergency). Upon notification of pickup the contractor has 24 hours to execute the order per the DD 1299.

5.17 (SUBCLIN 0002AG), Cancellation Charge. The Government shall provide a 24 hour notification when a scheduled move is to be canceled. If the Government requires cancellation of a scheduled move due to personal or official Governmental reasons, the Contractor is authorized to charge a flat rate to cover pre-move survey and administrative costs if the scheduled move is not cancelled prior to 12:00 noon on the workday preceding the scheduled pickup or delivery.

The same rate will be applied to both routine and emergency deployments.

5.18 (SUBLCLIN 0002AH), Household Goods Storage Rate. Storage rate shall be per net hundredweight. The same rate is applied to both routine and emergency deployments.

Monthly billing based on daily storage rate.

5.19 VANS.

Vans used in transporting unpacked and uncrated furniture shall be of the closed type and shall be supplied with sufficient clean pads, covers, and any other equipment to protect personal property adequately during transit and delivery. Vehicles used in transporting containerized personal property may be the open type, provided a weatherproof tarpaulin is used to protect the shipment.

5.20 SUBCONTRACTING

Contractors shall contact the Contracting Officer for approval of subcontractor prior to the use of any services or storage facilities. The Contractor shall not subcontract any services or facilities without the prior written approval of the Contracting Officer. The facilities of any approved subcontractor shall meet the minimum standards required by this contract.

5.21 RECORDING DAMAGE OR LOSS.

When unloading or unpacking articles at the destination residence, the Contractor shall, in coordination with the owner, check the inventory prepared at origin and inspect each article for loss or damage. The Contractor shall record damage and loss on a DD Form 1840, Joint Statement of Loss or Damage at Delivery (Attachment #1). The DD Form 1840 shall indicate any difference in count and condition from that shown on the inventory prepared at origin and shall be jointly signed by the Contractor and the owner. The DD Form 1840 shall be prepared in 5 copies by the Contractor. The Contractor shall furnish the member 3 copies of the completed form, obtain a receipt therefore on the space provided on the form, and provide the member 3 copies of the DD Form 1840R, Notice of Loss or Damage (Attachment #2). The Contractor shall furnish the Ordering Officer a completed copy of the form within 7 work days after delivery. One copy of the form shall be held in the Contractor's files for further reference.

5.22 CLAIMS.

The Contractor shall make prompt settlement directly to the member or the Government on any claims for loss or damage to personal property for which there is liability under the provisions of this contract. Contractors receiving a written claim or correspondence for loss or damage shall acknowledge receipt of such claim or correspondence, in writing, to the originator within 10 work days after its receipt. The Contractor shall, at the time such claim is received, cause the date of receipt to be recorded on the claim. When the Contractor receives a claim for loss or damage, the Contractor shall pay, decline, or make a firm compromise settlement offer in writing to the claimant within 120 days after receipt thereof. If the Contractor fails to settle the claim satisfactorily within 120 days, the claimant may file a concurrent claim with the U.S. Government. The Contractor shall at that time and at the expiration of each succeeding 30 day period, while the claims remain pending, advise the claimant, in writing, of the status of the claim and the reasons for delay in making final disposition thereof. The Contractor shall furnish the Ordering Officer within 10 work days an information copy of all correspondence. The ordering office shall retain the correspondence in the Contractor's quality assurance file for evaluation and reference purposes until 1 year after contract expires. When a meritorious claim is not paid promptly as established above, the Government reserves the right to set off the amount of the claim against any amounts that may be owed to the Contractor.

SECTION 6

APPLICABLE PUBLICATIONS AND FORMS

6.1 Publications and forms applicable to this Performance Work Statement are listed below. The Publications and forms have been coded as mandatory or advisory. The Contractor is obligated to follow those publications and use those forms coded as mandatory to the extent (that is, a specific procedure in a paragraph, section, chapter or volume) specified in the Performance Work Statement. The Contractor shall be guided by those publications or use those forms coded advisory to the extent necessary to accomplish requirements in the Performance Work Statement. All publications and forms listed shall be provided by the Government at the start of the Contract.

SPECIFICATION/

PUBLICATION DATE TITLE MANDATORY ADVISORY

https://global.ihs.com/doc_detail.cfm?rid=Z56&mid=ASTM&document_name=ASTM%20D4169&item_s_key=00018372&gclid=CMaFroj0rdACFRCqaQodv3kFqg

http://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_toc.pdf

MCO 4600.39 19 Aug 16 Marine Corps Personal Property Transportation X Program http://www.marines.mil/News/Publications/ELECTRONIC-LIBRARY/Electronic-Library-Display/Article/923093/mco-460039/

JTR 1 Nov 16 Joint Travel Regulations, Uniformed Service X and Civilian Employees http://www.defensetravel.dod.mil/Docs/perdiem/JTR.pdf

SECTION 7

7.1 ROLE OF CONTRACTING OFFICER'S REPRESENTATIVES (COR'S) FOR INSPECTION, ACCEPTANCE, AND OTHER DUTIES.

7.1.1 RESPONSIBILITIES. Performs surveillance and inspection of repair services and/or services required under this contract; determines the adequacy of Contractor performance according to the specifications of this contract; acts as the Government's representative at the work site; ensures compliance with contract; and advises the CONTRACT ADMINISTRATOR of any factors which may cause delay in work performance. The COR cannot authorize deviations from contract specifications and requirements. In the event the Contractor deviates without approval of the CONTRACT ADMINISTRATOR, such deviation shall be at the risk of the Contractor and any cost related thereto shall be borne by the Contractor. The Contracting Officer will appoint a COR by position title or name for each activity listed below to help him in the discharge of his responsibilities when he is unable to be directly in touch with the contract performance.

7.2 DOCUMENTS AND REPORTS REQUIRED FROM THE COR.

7.2.1 UNACCEPTABLE PERFORMANCE. When performance does not meet the specifications and requirements of this contract, written documentation will be furnished explaining how performance is considered unacceptable. This documentation should be received by the CONTRACT ADMINISTRATOR within 2 days of each occurrence.

7.2.2 FINAL RECEIVING REPORT. The COR must submit a final receiving report stating that services have been received, inspected and accepted to the CONTRACT ADMINISTRATOR within 30 calendar days of the ending of the CONTRACT PERIOD.

7.3 GOVERNMENT QUALITY ASSURANCE.

7.3.1 QUALITY ASSURANCE. A performance report or customer survey will be completed by the unit point of contact (POC) for multiple or unit/organizational shipments, or the individual if only one shipment

7.3.2 WAREHOUSE INSPECTIONS. Warehouse inspections will be conducted quarterly by the COR and documented on DD Form 1812, Warehouse Inspection Report. The contractor is required to abide by DTR regulations and must be a DoD approved contractor.

SECTION 8

8.1 PERFORMANCE:

8.1.1 (a) The Contractor shall render services in accordance with the specifications and requirements of Sections B and C of this contract.

(b) All services shall be performed in accordance with the priority order established by the Ordering Officer.

(c) Failure to meet approved tasks may be cause for rejection of the services performed unless the Contractor can demonstrate the tasks cannot be met.

8.1.2 PERFORMANCE EVALUATION MEETINGS. The Contractor or a contractor representative that has been designated in writing by the Contractor with the authority to act on behalf of the Contractor shall meet at least weekly with the Contracting Officer or his designated representative during the first month of the contract if deemed necessary by the Contracting Officer. Meetings will be held as often as necessary thereafter as determined by the Contracting Officer. A mutual effort will be made in these meetings to resolve all problems identified.

8.1.3 PERSONAL EFFECTS DEPLOYMENT SERVICES.

(a) The Contractor shall containerize personal effects/unaccompanied baggage at the designated pick-up areas on the date specified by the Ordering Officer. If a longer period of time is necessary and is authorized by the Ordering Officer, the personal effects/unaccompanied baggage cartons may be picked up loose and containerized at the Contractor's facility. The containerization time allowed at the Contractor's facility shall be two working days following the specified pick-up date.

(b) The Distribution Management Officer or his designated representative shall normally give the Contractor notice to pick up personal effects/unaccompanied baggage shipments at least one full working day prior to the date specified.

(c) Delivery of personal effects/unaccompanied baggage/cartons to the designated areas shall be affected by the Contractor within two working days following the date of notification for delivery by the ordering officer.

NOTE: Pickups will be scheduled during regular work hours (8 AM to 5 PM).

8.1.4 HOUSEHOLD GOODS DEPLOYMENT SERVICES

The Contractor shall commence containerization of household goods at owner's residence or Contractor's facility on the date specified by the Ordering Officer between the hours of 8:00 a.m. and 5:00 p.m. The Contractor shall accomplish containerization at the owner's residence within one work day. If containerization is ordered at Contractor's facility, the household goods shall be picked up on the date and within the hours specified. Unless a longer period is authorized by the Ordering Officer, the maximum containerization time allowed at the Contractor's facility shall be three working days following specified pick-up date for household goods.

The Distribution Management Officer or his designated representative shall normally give the Contractor notice to commence containerization or to pick up household goods at least one full working day prior to the date specified.

(a) Delivery of household goods shall be affected within four working days, following the date of notification for delivery by the ordering officer.