M67001-16-T-0005-0001.pdf

CONTRACTING DEPARTMENT

ATTN: TRACY FULKS

PO BOX 8368

CAMP LEJEUNE NC 28547-8368

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

1) provide responses to questions and make changes to the solicitation and PWS is response to those questions. All changes are in red font;

2) change Base Access information in the PWS due to implementation of RapidGate.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 18

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 16-Nov-2015

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X M67001-16-T-0005

X 9B. DATED (SEE ITEM 11)

02-Nov-2015

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

16-Nov-2015

CODE

M67001MARINE CORPS FIELD CONTRACTING SYS

P.O. BOX 8368 BLDG 1116

CAMP LEJEUNE NC 28547-8368

M67001 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE M67001

FACILITY CODECODE

EMAIL:TEL:

M67001-16-T-0005

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SUPPLIES OR SERVICES AND PRICES

SUBCLIN 0001AC

The CLIN extended description has changed from Operational Checks for all machines in accordance with paragraph 4.3.4 of the PWSAnnual dryer vent and duct cleaning in accordance with paragraph 4.4 of the

PWSQuantity based on total number of washers and dryers. to Operational Checks for all machines in accordance with paragraph 4.3.4 of the PWS; Annual dryer vent and duct cleaning in accordance with paragraph 4.4 of the

PWSQuantity based on total number of washers and dryers. 1525 operational checks to be performed quarterly/ 509 monthly.

SUBCLIN 1001AC

The CLIN extended description has changed from Operational Checks for all machines in accordance with paragraph 4.3.4 of the PWSAnnual dryer vent and duct cleaning in accordance with paragraph 4.4 of the

PWSQuantity based on total number of washers and dryers. to Operational Checks for all machines in accordance with paragraph 4.3.4 of the PWS; Annual dryer vent and duct cleaning in accordance with paragraph 4.4 of the

PWSQuantity based on total number of washers and dryers. 1525 operational checks to be performed quarterly/ 509

SUBCLIN 2001AC

The CLIN extended description has changed from Operational Checks for all machines in accordance with paragraph 4.3.4 of the PWSAnnual dryer vent and duct cleaning in accordance with paragraph 4.4 of the

PWSQuantity based on total number of washers and dryers. to Operational Checks for all machines in accordance with paragraph 4.3.4 of the PWS; Annual dryer vent and duct cleaning in accordance with paragraph 4.4 of the

PWSQuantity based on total number of washers and dryers. 1525 operational checks to be performed quarterly/ 509

SUBCLIN 3001AC

The CLIN extended description has changed from Operational Checks for all machines in accordance with paragraph 4.3.4 of the PWSAnnual dryer vent and duct cleaning in accordance with paragraph 4.4 of the

PWSQuantity based on total number of washers and dryers. to Operational Checks for all machines in accordance with paragraph 4.3.4 of the PWS; Annual dryer vent and duct cleaning in accordance with paragraph 4.4 of the

PWSQuantity based on total number of washers and dryers. 1525 operational checks to be performed quarterly/ 509

SUBCLIN 4001AC

The CLIN extended description has changed from Operational Checks for all machines in accordance with paragraph 4.3.4 of the PWSAnnual dryer vent and duct cleaning in accordance with paragraph 4.4 of the

PWSQuantity based on total number of washers and dryers. to Operational Checks for all machines in accordance with paragraph 4.3.4 of the PWS; Annual dryer vent and duct cleaning in accordance with paragraph 4.4 of the

PWSQuantity based on total number of washers and dryers. 1525 operational checks to be performed quarterly/ 509

The following have been added by full text:

RESPONSE TO QUESTIONS

Question: We are still attempting to determine a way to recover our fixed costs as Alliance does not provide us with upfront warranty parts or shipping, work order sheets to government specifications, equipment signage, incidental costs associated with Base Security and so on

I am sure to government expects the contractor to recover these costs so would it be possible to include a line item for setup/startup costs? This would remove the uncertainty of recovery and not burden operational checks/vent cleaning by adding costs.

Response: A separate line item to provide setup/startup cost would be considered contract financing. In accordance with FAR Part 32.003 - Unless agency regulations otherwise permit, contract financing shall not be provided for purchases made under the authority of FAR Part 13. There is no USMC regulation that permits otherwise. As a result a separate CLIN for setup/startup will not be added to the solicitation.

The Government expects that Quoters will price their quote to recover all costs associated with a contract.

Task orders for SubCLINs 0001AC, 1001AC, 2001AC, 3001AC, 4001AC for operational checks will be issued separately from task orders for the other SubCLINs and will be funded on a yearly basis.

Question: Do you have an historical analysis of repairs to provide?

Response: Historical repair data for the last six months is included as Attachment 5. The information is broken down by month and each line represents a service ticket for a single building. Repair data for April and May represents repair calls for leased and Government owned machines. Data for July, August, September and October is repair for the same machines but all are now Government owned.

Question: Who is the incumbent contractor?

Response: The incumbent contractor is DA Defense Logistics HQ, LLC.

The following have been modified:

PWS

BACKGROUND

This acquisition will be conducted in accordance with FAR Subpart 13.5, Test Program for Certain Commercial

Items.

The United States Marine Corps MCIEAST-MCB Contracting Department intends to procure a non-personal service requirements contract for maintenance and repair of Government owned commercial, heavy duty washers and dryers

Government owned. M67001-16-T-0005 is issued as a Request for Quotation (RFQ) for a requirements contract for rental and maintenance of commercial, heavy duty washers and dryers. The prices quoted shall include all costs for rental, maintenance, installation, repair, replacement, relocation and removal of washers and dryers furnished under this contract. The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to perform the preventive maintenance, repair, installation, removal and repair of washers and dryers located through MCB Camp Lejeune, and as defined in the Performance Work Statement.

The quantities specified in the schedule are estimates only and do not commit the Government to these exact quantities.

Task orders issued against this contract will specify the exact items and quantities to be delivered with each order.

The provision at 52.212-1, Instructions to Offeror – Commercial Items applies to this acquisition. The service the contractor provides shall comply with all Federal, State, and Local regulations.

This acquisition is set-aside 100% for the HUBZone program.

The Contracting Officer has determined that the acquisition described herein is classified under the North American

Industry Classification System (NAICS) Code as 811412 –Appliance Repair and Maintenance with a size standard of $15 Million.

The Government intends to award a single contract, on an all or none basis for all line items, as a result of this solicitation. The Government reserves the right to award no contract at all; depending on the quality of the quotes submitted. The Government reserves the right to award without discussions.

CONTRACT

The Government intends to award a single requirements contract IAW FAR PART 16.503, Requirements Contract.

The contract contains a base period of one year and four (4) twelve month option periods, which may be exercised at the discretion of the Government, IAW FAR 52.217-9 Option to Extend the Term of the Contract.

POP Start POP End

CLIN 0001 Base Period 21 Jan 2016 20 Jan 2017

(or date of award, whichever is later (or one year from date of award)

CLIN 1001 Option Period 1 21 Jan 2017 20 Jan 2018

(or in accordance with Base Period)

CLIN 2001 Option Period 2 21 Jan 2018 20 Jan 2019

(or in accordance with Base Period)

CLIN 3001 Option Period 3 21 Jan 2019 20 Jan 2020

(or in accordance with Base Period)

CLIN 4001 Option Period 4 21 Jan 2020 20 Jan 2021

(or in accordance with Base Period)

PERFORMANCE WORK STATEMENT

SECTION 1 INTRODUCTION

1.0 DESCRIPTION OF SERVICES. The purpose of this non-personal services contract is to provide all management, tools, supplies, equipment and labor necessary maintain, repair, install, relocate and remove

Government owned washers and dryers at the buildings located on Marine Corps Base (MCB) Camp Lejeune, Marine Corps Air Station (MCAS) New River, Camp Geiger, Camp Johnson, Courthouse Bay and Stone Bay, North

Carolina as indicated in Attachment 1. A periodic maintenance schedule shall be developed before the start of the contract. The Contractor shall provide, at Contractor expense, all necessary utility connections for the installation and operation of washers and dryers. The installation of washer and dryers will be in accordance with all local, state, and federal plumbing and electrical codes.

1.1 Scope of Requirement. This will be a requirements contract for:

a) Corrective maintenance/ repair, operational checks and annual cleaning of associated dryer ducting/vents of

Government owned washers and dryers: approximately 3,000 automatic, heavy duty type top load washers, 40 front load washers, 100 washer/dryer combos, 2,303 single dryers, and 1,000 double stacked dryer pairs, located in about

220 barracks located at MCB Camp Lejeune, Marine Corps Air Station (MCAS) New River, Camp Geiger, Camp

Johnson, Courthouse Bay and Stone Bay, North Carolina. Included within these quantities are new (not installed) machines that are stored in building 1212, and new machines to be placed on order and received/stored in building

1212 MCB Camp Lejeune that may become available for installation during the execution of this contract.

The location, make and model, installation dates for all machines are included in Attachment 2.

b) Installation of Government Owned machines in barracks currently under renovation with no machines in place – currently about 11 barracks for Fiscal Year (FY) 2016, and 2017. Plans for FY 2018, 2019, and 2020 are not available at this time;

c) Removal of machines from barracks to be renovated. About five (5) scheduled for FY 2016, and 2017. Plans for

FY 2018, 2019, and 2020 are not available at this time.

1.2. Washer/ Dryer Services. Except those items or services specifically stated to be Government furnished, the

Contractor shall furnish everything required to perform contract services as defined in this contract.

The quantities shown on the CLINs represent estimated quantities throughout the life of the contract. The estimated quantities shown are estimates only, and do not obligate the Government to meet these quantities. All work shall be performed by an authorized/certified Alliance Laundry Systems/Speed Queen servicer/repair technician(s), and shall be performed in accordance with best commercial practices. The contractor shall provide all necessary personnel, equipment, tools, materials, equipment maintenance, and replacement/repair parts to install and maintain all washers and dryers in good operating condition as set forth in the terms and conditions of this contract. Washers and dryers shall be maintained in accordance with manufacturer's recommendations and standard commercial practices.

1.3 HOURS OF OPERATION. All performance shall be accomplished during regular work hours (7:00 a.m. to

4:30 p.m., Monday through Friday) except federal holidays observed by this base. Regular work hours may be changed by mutual agreement between the Contracting Officer and the Contractor. Work may be performed after normal government hours of operation, as described above, and on the holidays if requested by the Contracting

Officer Representative (COR) on a case-by-case basis; normally by exception.

1.4 WORK SCHEDULE ADJUSTMENTS DUE TO EMERGENCY BASE CLOSURES. Upon Government notification (TV, radio, telephone, verbal, etc.) that base is not on a regular work schedule, the Contractor shall contact the COR and find out the replacement time for performing the missed services.

1.5 RECOGNIZED HOLIDAYS. Federal holidays observed by this base are New Year's Day, Martin Luther King, Jr.'s Birthday, President’s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day, and other specifically designated days that are mutually agreed upon between the CONTRACT ADMINISTRATOR and the Contractor. When a holiday falls on a Sunday, the following Monday will be observed as a legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a holiday by U. S. Government agencies.

1.6 GEOGRAPHICAL AREA OF RESPONSIBILITY. Contract services require travel throughout Camp Lejeune and Marine Corps Air Station, New River, NC and their satellite activities located within 50 miles of the Camp

Lejeune main gate.

Most washers/dryers will be located in two or three deck buildings, for Bachelor Enlisted Quarters (BEQs) and

Bachelor Officer Quarters (BOQs), which have laundry rooms in designated areas on each deck. Some washers/dryers will be located in single deck buildings and other Quarters areas, and have designated areas for machines. Buildings do not have elevators and most have outside stairwells. Additionally, some of the buildings have 4 to 5 decks with the laundry room on the 1 st deck.

1.7 CONSERVATION OF UTILITIES. The Contractor shall use procedures which prevent the waste of utilities pursuant to installation instructions.

1.8 GOVERNMENT OBSERVATIONS. Government personnel such as the Department of Defense Inspection

Teams, Navy Auditors, Environmental Inspectors, Contracting, etc., are authorized to observe Contractor operation.

However, personnel will not interfere with Contractor performance.

1.9 SAFETY REGULATIONS. The Contractor shall obey and conform to all OSHA and Base Safety Regulations.

Base Safety Regulations may be obtained from the Base Safety Officer at Building 1208. The Contractor shall maintain accurate records and report to the CONTRACT ADMINISTRATOR within sixteen (16) working hours after occurrence, exposure data and all accidents resulting in death, traumatic injury, occupational disease, or damage of property, materials, supplies, and/or equipment incidental to contract performance. The CONTRACT

ADMINISTRATOR will notify the Contractor of any noncompliance with the foregoing provisions and the action to be taken. The Contractor shall, after receipt of such notice, immediately correct the condition. If the Contractor fails or refuses to comply with safety requirements, the Contracting Officer may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such stop order shall be made the subject of claims for extension of time or for excess costs or damages to the Contractor. The

Contractor shall confer with the Base Safety Officer to coordinate and implement applicable safety rules and regulations prior to commencement of contract work. The Government shall maintain the right to inspect for safety conditions and safe working practices, periodically or as considered necessary by the Contracting Officer or safety personnel.

1.10 LIABILITY, AUTOMOBILE AND WORKMAN’S COMPENSATION INSURANCE

The contractor shall comply with provisions and requirements as contained herein:

Required Insurance (IAW FAR 28.306 (b) The contractor shall maintain insurance in the minimum amount specified below and as required by FAR 52.228-05, Insurance – Work on a Government Installation”, at its own expense, procure and thereafter maintain the following kinds of insurance with respect to performance under this contract.

a) Workmen’s Compensation and Employers Liability Insurance as required by law except that if this contract is to be performed in a state which does not require or permit private insurance, then compliance with the statutory or administrative requirements in any such state will be satisfactory. The required Workmen’s Compensation insurance shall extend to cover Employer’s liability for accidental bodily injury or death and for occupational disease with a minimum liability limit of $100,000.

b) Liability Insurance. Bodily injury liability insurance, in the minimum limits of $100,000 per person and

$500,000 per occurrence shall be required on the comprehensive form of the policy.

c) Automobile Liability Insurance. This insurance shall be required on the comprehensive form of the policy and shall provide injury liability and property damage liability covering the operation of all automobiles used in the connection with the performance of the contract. At least the minimum limits of $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage shall be required.

1.10.1 CERTIFICATE OF INSURANCE REQUIRED. In accordance with the clause entitled “Insurance-Work on a Government Installation” ( FAR 52.228-5 ), the contractor shall furnish to the Contracting Officer, a certificate or written statement of insurance prior to commencement of work under the contract. The contract number shall be cited on the certificate.

1.11 INDEMNITY. The Contractor hereby agrees to indemnify and hold harmless the United States of America and its agents from any suits, fines, actions, claims, debts, demands, judgments, liabilities, costs and expenses, including but not limited to attorney's fees or court costs, which the United States of America and its agents may become obligated to defend and/or pay, (i) as a result of ground or water pollution, sustained or suffered because of or by reason of any action or inaction by Contractor, his agents, servants, and employees, in connection with Contractor's performance under this contract, or (ii) as a result of any loss of or damage to property or injury to or death of any person whatsoever, sustained or suffered because of or by reason of any action or inaction by Contractor, his agents, servants, and employees, in connection with Contractor's performance under this contract, or (iii) as a result of alleged pollution, damage, or injury, sustained or suffered because of or by reason of any action or inaction by

Contractor, his agents, servants, and employees, in connection with Contractor's performance under this contract.

1.12 ITEM BREAKAGE AND DAMAGE. The Contractor shall be responsible for all breakage and damage (real and personal) that may occur inside and/or outside the immediate building due to the fault or negligence of his personnel during the performance of contract services. The Government will replace broken items and repair damaged items, if possible. The cost for broken and damaged items, including overhead and administrative expenses, will be deducted from the monthly payment due the Contractor.

SECTION 2 GOVERNMENT FURNISHED PROPERTY AND SERVICES

2.1 The Government will provide, without cost, the materials and services listed below:

2.2 REPORT OF INSTALLATION/RELOCATION/REMOVAL. The Government will provide, without cost to the Contractor, the form entitled "Report of Installation/Relocation/Removal" (Technical Exhibit 1).

2.3 SERVICES. The Government will furnish military police, fire department, and ambulance service. Police, fire, and ambulance service can be requested at telephone number 911. The Government may charge for ambulance service and medical treatment provided by the Government.

2.4 WASHERS/DRYERS. The location, make and model, installation dates and warranty dates for all machines are included in Attachment 1.

SECTION 3 CONTRACTOR FURNISHED ITEMS AND SERVICES

3.0 GENERAL

3.1 SERVICE REQUIREMENTS. The Contractor shall provide personnel, transportation, supplies, materials, equipment, and all other items required to perform contract services. All of these items shall be available on contract start date.

3.2 CONTRACTOR PERSONNEL

All repairs shall be performed by an authorized/certified Alliance Laundry Systems/Speed Queen servicer/repair technician(s) in order to maintain the warranty of the appliances, as applicable.

Contractor employees shall be proficient in their assigned tasks, present a neat appearance, and be easily recognized as contractor employees; by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges. No item of military clothing or clothing resembling military clothing may be worn. All employees of the contractor must be able to read, write, and understand English. It is the responsibility of the contractor to comply with all applicable laws regarding the hiring of individuals that are not U.S. citizens. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest nor shall the contractor employ any person who is an employee of the

United States Marine Corps, either military or civilian, unless such person seeks and receives approval in accordance with Joint Ethics Regulations.

3.2.1 CONTRACT MANAGER

The contractor shall provide a Contract Manager who shall be designated as the primary point of contact (POC) and who shall be responsible for the daily performance of the contract. The contractor shall provide a current resume for the Contract Manager highlighting similar work experience and operations capabilities. The Contract Manager and alternate(s), who shall act for the contractor when the Contract Manager is absent, shall be designated in writing within seven (7) days after award of the contract. The contract manager or alternate shall be available during normal work hours to meet on the installation with Government personnel to discuss problem areas.

3.2.2 CONTRACTOR'S ORGANIZATION AND STAFFING PLAN. This document must identify the proposed organization staffing plan with a roster of personnel working on or entering the installation, to include job title, assignment, and work areas. The staffing should be created on the Contractor's estimate of the most economical manpower level. The Contractor shall provide the initial copy in accordance with the instructions in FAR Clause

52.212-2 of the solicitation. Thereafter, an updated copy shall be provided by the 10th of the following month after each change to plan.

3.3 MATERIAL/PARTS. The Contractor shall provide all materials and parts (to include control knobs and tubs) necessary to perform contract services. The contractor shall procure all components and parts via their authorized/certified Alliance Laundry Systems/Speed Queen servicer/repair technician(s) to an approved/certified Alliance Laundry Systems/Speed Queen parts vendor for machines that have a current warranty in order to maintain the warranty of the appliances, as applicable. The contractor shall coordinate machine identification numbers, as provided with Attachment 1, with Alliance Laundry Systems/Speed Queen to ensure adherence to the limited warranty agreement.

Otherwise, all components and parts provided by the Contractor shall be new or rebuilt and of the same or better quality, type, style, grade, gauge, finish, class, or size as that used by original equipment manufacturer, or as required to obtain specific operating characteristics, or to match other items already in place.

If the estimated price for parts , as identified for individual service work tickets, is expected to exceed the following thresholds for any machine that is out of warranty the Contractor shall request and receive approval from the

Contracting Officer’s Representative (COR) before conducting the repair service

$370 for top load washers

$630 for front load washers

$250 for single dryers

$560 for double stack dryers

$935 for washer/dryer combos

3.4 REPAIR PARTS. The contractor shall procure all components and parts via their authorized/certified

Alliance Laundry Systems/Speed Queen servicer/repair technician(s) to an approved/certified Alliance

Laundry Systems/Speed Queen parts vendor for machines that have a current warranty in order to maintain the warranty of the appliances, as applicable.

It is the Contractor’s determination as to what actions are necessary to meet the required repair time listed in paragraph 4.5.1 of this PWS.

3.5 RESPONSIBILITY. The Government will not be responsible in any way for the Contractor's personal supplies, equipment, materials, or belongings brought into the buildings or on the grounds to perform services. This includes, but is not limited to loss or damage caused by fire, theft, hurricane, accident or other disaster.

3.6 EMPLOYEES. The Government reserves the right to restrict the employment of any Contractor employee who violates federal regulations or is identified as a potential threat to the security, safety, health or the operational mission of this base and its population. Contractor employees shall not loiter on or around the base during off duty hours. The removal of such a person shall not relieve the Contractor from providing all deliveries and performance requirements described herein.

3.6.1 The Contractor shall furnish a sufficient number of qualified supervisory, administrative, journeyman and other personnel to accomplish all contract requirements. All repairs shall be performed by an authorized/certified

Alliance Laundry Systems/Speed Queen servicer/repair technician(s) in order to maintain the warranty of the appliances, as applicable. Contractor employees shall wear neat and clean clothing when performing contract requirements. Contractor employees must be identified by the company name and employee name on their uniform, or a tag/badge attached to chest area of the uniform.

3.6.2. SECURITY CHECKS. Contractor personnel and vehicles shall only be present in locations relevant to contract performance. All Contractor personnel entering the base shall conform to all Government regulations and are subject to such checks as may be deemed necessary to ensure that violations do not occur. Employees shall not be permitted on base when such a check reveals that their presence would be detrimental to the security of the base.

Subject to security regulations, the Government will allow access to an area for servicing equipment and/or performing required services. Upon request, the Contractor shall submit to the Contracting Officer questionnaires and other forms as may be required for security purposes.

3.6.3. PHYSICAL SECURITY. The Contractor shall be responsible for safeguarding all Government property provided for Contractor use. Government facilities, equipment and materials shall be secured at the end of each work period.

3.6.4. DESIGNATED PERSONNEL. The Contractor and his employees shall prevent other personnel from using

Government keys unless approval is received from the COR.

3.7 DOCUMENTS AND REPORTS REQUIRED.

3.7.1 CONTRACTOR'S QUALITY CONTROL PLAN. In this document, the Contractor shall identify his management concept for ensuring compliance with all of the contract requirements. The Contractor shall provide the initial copy in accordance with the solicitation. Thereafter, an updated copy shall be provided within five workdays after each change to plan.

3.7.2 CONTRACTOR'S ORGANIZATION AND STAFFING PLAN. This document must identify the proposed organization staffing plan with a roster of personnel working on or entering the installation, to include job title, assignment, and work areas. The staffing should be created on the Contractor's estimate of the most economical manpower level. The Contractor shall provide the initial copy in accordance with the instructions in

FAR Clause 52.212-5 of the solicitation. Thereafter, an updated copy shall be provided by the 10th of the following month after each change to plan.

3.7.3 CERTIFICATION OF MINIMUM INSURANCE COVERAGE. The successful quoter shall furnish to the

Contract Administrator a certificate of insurance as evidence of the existence of insurance coverage not less than the amounts specified in the solicitation. The initial certificate document shall be submitted 10 days after award.

Thereafter, a certificate shall be submitted on an annual basis and all certificate changes shall be submitted within five workdays after changes occur.

NOTE: ALL CERTIFICATES OF INSURANCE FORWARDED TO THE CONTRACT ADMINISTRATOR

MUST BE IDENTIFIED BY THE APPLICABLE CONTRACT NUMBER.

3.7.4 SERVICE WORK TICKET. A sample of the required service work ticket is shown in Technical Exhibit 3.

The work ticket shall have a minimum of four parts and shall have clearly marked spaces for the required information. The Contractor shall submit a copy of the required service work ticket to the Contract Administrator for approval 10 days after award. Prior to the contract start date, the Contractor shall furnish to the Contracting

Officer's Representative an initial supply of work tickets. Thereafter, the Contractor shall maintain a minimum of

500 work tickets on hand at the service call desk located at the Contracting Department, Building 1116.

3.7.5 REPORT OF INSTALLATION/RELOCATION/REMOVAL. The COR will notify the Contractor when the Government has requirements for the installation of new washers/dryers, and the relocation and removal of existing machines. The Contractor shall fill out, complete and turn in the Report of Installation/Relocation/Removal form (See Technical Exhibit 2) to the Contracting Officer's Representative or the Contract Administrator, at

Building 1116, on a daily basis between the hours of 9:00 A.M. and 10:00 A.M.

3.7.6 MANAGEMENT AND QUALITY. The Contractor shall be responsible for the management and quality control actions to meet the terms of this contract. The Government will provide quality assurance to ensure that the terms of the contract standards are achieved. The Contracting Officer’s Representative (COR) will make periodic inspections to evaluate the performance objectives.

3.7.6.1 A work ticket register to account for issuance of all work tickets by work ticket number will be maintained by the COR. This register will indicate the date the work ticket was received and the date the repair was completed.

Work tickets will be logged in the same day they are received.

3.7.6.2 An orderly records system that must contain as a minimum the following items:

1. Blank Work Tickets.

2. Pending Work Tickets.

3. Completed Work Tickets.

4. Listing of Work Tickets not Meeting Required Repair Time.

5. Technical Manuals Library

6. Contractor's Quality Control Records Maintained by Date and Time as required by the Contractor's

Quality Control Plan.

SECTION 4 SPECIFIC TASKS

4.1 GENERAL INFORMATION.

4.1.1 Contractor shall provide all labor, transportation, supplies, materials (except as specified in Section 2 as

Government Furnished), tools and any other items or services required to provide maintenance service on washers and dryers. All repairs shall be performed by an authorized/certified Alliance Laundry Systems/Speed Queen servicer/repair technician(s) in order to maintain the warranty of the appliances, as applicable.

4.1.2 Most washers/dryers will be located in two or three deck buildings, for Bachelor Enlisted Quarters (BEQs) and Bachelor Officer Quarters (BOQs), which have laundry rooms in designated areas on each deck. Some washers/dryers will be located in single deck buildings and other Quarters areas, and have designated areas for machines.

4.2 REPAIR SERVICE IDENTIFICATION LABEL OR PLATE. Each machine shall have a repair service identification label or plate attached on the top left hand corner of the control panel that cannot be easily torn off or destroyed by water, detergents, and bleaches. The Contractor is responsible for maintaining legible machine repair identification labels or plates at all times. Base Property Branch, Supply Management Division shall be responsible for the attachment of initial labels or plates prior to the installation of new machines. The letters and numbers on identification labels or plates shall be a minimum of 1/8 inch in height, except the machine I.D. number shall be a minimum of 3/8 inch in height, and contain the following data:

FOR SERVICE ON THIS MACHINE

CALL 451-2651

Machine I. D. Number

4.2.1 MACHINE I. D. NUMBER. The machine I. D. number (third line on the label) shall be as follows:

4.2.1.1 TOPLOAD SINGLE WASHERS . The letter "W" and the number beginning with 1001 and numbered consecutively thereafter.

4.2.1.2 STACKABLE WASHER-DRYER COMBOS. The letters "WS" and “DS”, and the number beginning with

4001 and numbered consecutively thereafter.

4.2.1.3 SINGLE DRYERS. The letter "D" and the number beginning with 5001 and numbered consecutively thereafter.

4.2.1.4 DOUBLE STACK DRYERS / STACKABLE DRYERS. The letters "DS" and the number beginning with

7001 and numbered consecutively thereafter.

4.2.1.5 FRONT LOAD WASHERS / STACKABLE SINGLE WASHERS. The letters “WF” and the number beginning with 4501 and numbered consecutively thereafter.

4.3 MAINTENANCE AND REPAIR SERVICE. The Contractor is responsible for maintenance and repair of all

Government owned machines listed in this contract. Maintenance and repair service shall consist of inspecting, cleaning, lubricating, adjusting, calibrating (if required) and repairing the equipment to a first-class operating condition. Contractor shall furnish all repair parts, labor, and transportation necessary to accomplish requirement of keeping machines in good operating condition. All equipment in this contract shall be maintained at levels necessary to provide the specified functions in order to be in compliance with the manufacturer's current equipment specifications and applicable Government regulations and directives. Government will not guarantee or be liable for, at any time, the condition the machines may be in during the contract period which may require extensive servicing or replacement.

4.3.1 ELECTRIC WASHERS. The Contractor is responsible for connecting and maintaining the connection of washers to the existing electrical outlets, water lines and drains. This includes replacing hot and cold water hoses and rubber washers, when required, to prevent water leakage.

4.3.2 ELECTRIC DRYERS. The Contractor is responsible for connecting and maintaining the connection of electric dryers to the existing electrical outlets and vent outlets. This includes replacing vent hoses, when required, to meet manufacturers venting specifications.

4.3.3 REPAIRS. All services provided under this contract shall be of high standard, in conformance with standard trade practices, and be rendered promptly and efficiently upon receipt of written task orders or service work tickets.

The Contractor shall have three (3) working days after receipt of a service work ticket to have machines repaired.

All materials or parts supplied by the Contractor and used in the repair of Government owned appliances, shall be new and conform to the original manufacturer’s specifications, unless otherwise approved by the COR or her/his representative. Rebuilt assemblies or sub-assemblies may be used in the repair of appliances with prior approval of the Government when such use is standard commercial practice, and rebuilt assemblies or subassemblies carry the same warranty as a new assembly or sub-assembly. The appliance shall be suitable for immediate use after repairs completed. The Government reserves the right to transport appliances from location to location, utilizing

Government-furnished transportation, for the purposes of installation or repair.

4.3.3.1 MINOR REPAIRS. Any repair that can be done from the front of the machine, such as replacing knobs, dials, lint screens etc.

The replacement of knobs on more than one machine per location shall be pre-approved by the COR Prior to the submission of work tickets..

4.3.3.2 MAJOR REPAIRS. Any repair, not including minor repairs, that requires unbolting and moving washers or dryers, such as bearings, drums , cabinets, pumps, motors, switches, circuit boards, temperature sensors, control panels, timers, agitators and all other common components.

The replacement of knobs that meet this repair threshold must be pre-approved by the COR on a by- machine basis.

Cleaning behind washer and dryers shall be done anytime the machine is moved away from the wall for maintenance or repairs. Contractor shall be responsible for cleaning and removal of lint and other debris from behind all washers and dryers.

4.3.4 OPERATIONAL CHECKS. Operational checks are those examinations of washer/dryer machines that verify/confirm that each machine is fully operational, meets form and function requirements by visual, audible and physical inspections, and adhere to applicable local, state and federal safety and environmental standards for immediate use. Upon receipt and completion of a service work ticket for one or more machines at a specific building location, the contractor will perform operational checks for the remaining machines on each floor, thereby assessing every machine within the specified building. The operational check of this specified building will be applied to the annual requirement as set for within paragraph 4.4 Vent and Duct Cleaning annual cycle. As such, this specified building will be removed from the current annual cycle (for operational checks only), and reset for the next year’s annual cycle. The COR must pre-approve any additional operational checks for buildings that have completed their annual cycle. Otherwise, the contractor will incur these additional costs.

These operational checks will at a minimum include, but are not limited to:

Washers:

Power cord serviceability and properly connected to the appropriate outlet(s)

Check knobs and controls for proper function

Check door and safety lock as recommended

Check that drain valve does not leak during operation

Check cycle controls through all cycles (short duration to ensure each cycle functions/agitates)

Check all water hoses and connections for security and corrosion, replace as required.

Dryers:

Power cord serviceability and properly connected to the appropriate outlet(s)

Check and clean line screen and blower\

Ensure machine achieves appropriate heat levels and rotates freely

Check door seals and door locks, replace or adjust as required

Check knobs and controls for proper function

Check and clean dryer exhaust ducts and check to make sure they are secure.

These operational checks will be annotated on the current service work ticket upon completion for the specified building. When the contractor’s repair technician(s) determines that additional corrective maintenance/repairs are required for one or more machines within this specified building, the contractor will contact the COR in order to coordinate the immediate repair and/or next day service work ticket, as approved by the COR.

4.3.5 THRESHOLD FOR REPAIR. The contractor will advise the COR who will also advise Base Property if he/she feels an appliance is beyond economical repair, stating the estimated cost of repairs, parts plus labor. Final determination will be made by Base Property to repair or dispose of the machine, in accordance with standard guidelines. As a general rule, if the estimated one time repair cost for the machine exceeds 65% of the replacement cost, the machine will be considered beyond economic repair. The contractor will be entitled to a service call fee

(Attempted Service Call) if Base Property determines the repair is not cost effective to complete.

4.4 VENT AND DUCT CLEANING. On an annual basis, the Contractor shall clean all lint, buildup and debris from the entire dryer vent duct work that runs from the machine to the outside of the buildings. Upon the start of this contract, the contractor will present their annual vent and duct cleaning schedule to the COR for approval. The contractor shall plan for approximately 1/12 th of the dryer inventory to receive vent and duct cleaning, and operational checks for both washers and dryers each month.

The entire length of the exhaust vent shall be cleaned on the inside, starting at the dryer connection and continuing through the outside air vent, including both horizontal and vertical ducting, terminating at the exterior of the building. Inside of dryer shall be checked for lint buildup and all lint shall be removed as per manufacturer specifications.

During this annual vent and duct cleaning schedule as conducted for individual buildings, the contractor will perform operational checks for all washers and dryers on each floor, thereby assessing every machine within the specified building, as detailed within paragraph 4.3.4. Operational checks that have been previously completed for a specific building during this annual cycle will not receive an additional operational check without specific pre-approval from the COR, see paragraph 4.3.4.

4.5 SERVICE WORK TICKET DISTRIBUTION, PICK UP AND COMPLETION.

4.5.1 SERVICE WORK TICKET DISTRIBUTION. The Government will fill out and complete the sections of the service work ticket entitled "TO BE FILLED IN BY GOVERNMENT PERSONNEL". During the initial service work ticket pickup period, the Contacting Officer's Representative (COR) will retain the second copy of the service work ticket and give the original and first copy to the Contractor. The first copy is for the Contractor's use. The original shall be turned in to the COR after completion of repairs. The Contractor shall have three (3) working days after notification to have machines repaired. The COR shall be notified if repairs cannot be completed in that time frame. The three (3) working days shall start during the first Service Work Ticket Pick up period after the COR is notified of the need for repair. The start date will be note on the repair ticket.

4.5.2 SERVICE WORK TICKET PICK UP. Each work day the Contractor or the Contractor's representative shall pick up all service work tickets from the COR or the Contract Administrator, at Building 1116, between the hours of

9:00 A.M. and 10:00 A.M.

4.5.3 COMPLETED SERVICE WORK TICKETS. The Contractor shall provide all the information under the section entitled "To Be Filled in by Contractor" on the service work ticket (See Technical Exhibit 2). The

Contractor shall be responsible for obtaining all the information under the section entitled "Individual at Machine

Location to Complete This Section" on the service work ticket. The Contractor shall turn in all completed service work tickets during the required pick up period (each work day between 9:00 A.M. and 10:00 A.M.) after completion.

4.6 ATTEMPT TO MAKE SERVICE CALLS. An attempt to make a service call occurs when a service call has been received by the contractor and, through no fault of the contractor service is not provided. This can occur when there is no malfunction of the equipment and the problem is due to operator error or no Government personnel are present at the service site to provide contractor access to the appliance or appliance is under warranty or machine is beyond economical repair. The call ticket will be returned to the COR on the same day and will reissue the order when proper arrangements have been made. The contractor will be entitled to a service call fee. The contractor is not entitled to a fee, if he responds to a service call that was previously canceled by the Government and the contractor was notified or he does not coordinate that government personnel be available during service call.

4.7 INSTALLATION, RELOCATION OR REMOVAL OF WASHERS/DRYERS. The Government may have requirements to install or relocate machines from one building to another, or remove machines from the contract.

When these actions are required, the COR will notify the Contractor either orally, telephonically, or written.. Oral and telephone notifications will be followed up with a completed Request for Installation/Relocation/Removal form.

(See Technical Exhibit 1)The Contractor shall fill out, complete, and obtain necessary signatures from authorized

Government representatives for the form entitled Report of Installation/Relocation/Removal (See Technical Exhibit

2) for each building. Contractor shall turn in completed forms by delivering them to the COR or the Contract

Administrator at Building 1116, on a daily basis between the hours of 9:00 A.M. and 10:00 A.M. The Contractor shall have three (3) working days after notification to move any machines.

4.8 OPERATING INSTRUCTIONS. The Contractor shall provide and prominently display on or adjacent to each machine, complete operating instructions for the equipment installed.

4.92 AUTHORIZATION TO ENTER BUILDINGS. The Contractor's service technician will report to the

Company Commander, Executive Officer, First Sergeant, Police Sergeant or designated representative of the building who will be available to authorize entry into building(s) for the purpose of repairing inoperative machines.

The service work ticket shall be signed and dated by the above personnel after maintenance/repair work has been accomplished.

4.10 SALVAGED MATERIALS. All replaced parts/components will be removed and disposed by the contractor at the convenience of the Government. For machines that the Government has determined to be removed and disposed, the contractor will provide a written request for a written approval from the COR to salvage individual machine(s), on a case-by-case basis. Upon completion of salvage efforts by the contractor, the contractor will coordinate the transportation of the remaining machine(s) (frame/chassis) with the COR for final disposal by the

Base Property Branch, Supply Management Division. All debris resulting from work under this Performance Work

Statement shall be removed from the site by the Contractor at his own expense.

4.11 CONTRACTOR UNAUTHORIZED WORK PERFORMANCE. The Contractor shall not perform work that deviates from contract requirements and specifications. If the Contractor deviates from contract requirements and specifications without approval of the CONTRACT ADMINISTRATOR, such deviation shall be at the risk of the

Contractor and any cost related thereto shall be borne by the Contractor.

4.12 DAMAGED MACHINES. The Contractor shall notify the Government immediately/same day of discovery of any machines that are thought to have been damaged as a result of vandalism. The COR, as coordinated with the

Property Control Branch, Supply Management Division, will approve/disapprove the repair or replacement of the specific machine.

4.13 LOCATION OF WASHERS AND DRYERS BY AREA AND QUANTITY. Attachment 1 shows estimated washer and dryer locations for the Marine Corps Base Camp Lejeune, North Carolina and satellite activities. Exact locations and numbers will be provided via task orders.

SECTION 5 - INSPECTION AND ACCEPTANCE

5.0 COR

5. 1 Role of Contracting Officer’s Representative (COR) for Inspection, Acceptance, and Other Duties.

5.1.1. RESPONSIBILITIES. Performs surveillance and inspection of repair services and/or services required under this contract; determines the adequacy of Contractor performance per contract specifications; acts as the COR at the work site; ensures compliance with contract performance…