M0068126F0226 - MCIW RDOC SupSvc Executed.pdf

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

Section A - Solicitation/Contract Form

Regional Defense Operations Center Support Services

Product Service Code: R499

A1. TITLE OF CONTRACT:

Marine Corps Installations West (MCIWEST) Regional Defense Operations Center (RDOC) Support Services

A2. TYPE OF CONTRACT:

This will be a Single-Award Firm Fixed Price (FFP) Task Order off the General Services Administration (GSA) One Acquisition Solution for Integrated Services (OASIS)+ Service Disabled Veteran Owned Small Business (SDVOSB) Master Contract.

A3. PURPOSE OF CONTRACT:

The purpose of this contract is for the Contractor to provide comprehensive staffing support all-hazards emergency response operations (e.g., active shooter, natural disasters, mass-casualty incidents, etc.) throughout the MCIWEST Area of Operation (AO).

A4. SERVICE REQUIREMENTS:

The Contractor shall provide all personnel, supervision, and management necessary to deliver core responsibilities and will focus on facilitating operational communications, staff coordination, planning, and alert notifications as set forth in the specific tasks stated in the Performance Work Statement (PWS) under Section C of this document.

A5. COMPETITION ENVIRONMENT:

This procurement has been established as a 100% SDVOSB Set-Aside.

A6. NORTH AMERICAN INDUSTRY CLASSIFICATION SYSTEM (NAICS) CODE:

The appropriate NAICS code for this procurement is 541990 (All Other Professional, Scientific, and Technical Services), with a small business size standard of $19.5M.

M0068126F0226

Section B - Supplies or Services & Prices or Costs

Additional Information/Notes

Item Supplies/Service Quantity Unit Unit Price Amount

Regional Defense Operations Support Services to be performed IAW the PWS.

Product Service Code: R499 Pricing Arrangement: Firm Fixed Price

CIN: M33000610072750001

ACRN: AA

PR Number: M3300061007275 PR Line Item Number: 0001

12 Months

USD 66,810.06

Firm Price

USD 801,720.72

Funded Amount

USD 801,720.72

Contract Access Fee 0.15% of CLIN 0001

Product Service Code: R499 Pricing Arrangement: Firm Fixed Price

CIN: M33000610072750002

ACRN: AA

PR Number: M3300061007275 PR Line Item Number: 0002

1 Each

USD 1,202.58

Firm Price

USD 1,202.58

Funded Amount

USD 1,202.58

Option Line Item

Regional Defense Operations Support Services to be performed IAW the PWS.

Product Service Code: R499 Pricing Arrangement: Firm Fixed Price

12 Months

USD 68,812.88

Firm Price

USD 825,754.56

Option Line Item

Contract Access Fee 0.15% of CLIN 1001

Product Service Code: R499 Pricing Arrangement: Firm Fixed Price

1 Each

USD 1,238.63

Firm Price

USD 1,238.63

Option Line Item

Regional Defense Operations Support Services to be performed IAW the PWS.

Product Service Code: R499 Pricing Arrangement: Firm Fixed Price

12 Months

USD 70,877.84

Firm Price

USD 850,534.08

Option Line Item

Contract Access Fee 0.15% of CLIN 2001

Product Service Code: R499 Pricing Arrangement: Firm Fixed Price

1 Each

USD 1,275.80

Firm Price

USD 1,275.80

Option Line Item

Regional Defense Operations Support Services to be performed IAW the PWS.

Product Service Code: R499 Pricing Arrangement: Firm Fixed Price

12 Months

USD 73,004.94

Firm Price

USD 876,059.28

Option Line Item

Contract Access Fee 0.15% of CLIN 3001

Product Service Code: R499 Pricing Arrangement: Firm Fixed Price

1 Each

USD 1,314.09

Firm Price

USD 1,314.09

Option Line Item

Regional Defense Operations Support Services to be performed IAW the PWS.

Product Service Code: R499 Pricing Arrangement: Firm Fixed Price

12 Months

USD 75,194.18

Firm Price

USD 902,330.16

Option Line Item

Contract Access Fee 0.15% of CLIN 4001

Product Service Code: R499 Pricing Arrangement: Firm Fixed Price

1 Each

USD 1,353.50

Firm Price

USD 1,353.50

Section C - Description/Specifications/Statement of Work

Performance Work Statement

For

Marine Corps Installations-West

Regional Defense Operations Center Support Services

C1. Description of Services:

Marine Corps Installations - West, Marine Corps Base Camp Pendleton, (MCIWEST-MCB Camp Pendleton) is the installation management organization with regional responsibility for providing support and oversight to five Marine Corps installations in California and Arizona. This PWS defines required tasks to provide continuous watch functions in support of the Regional Defense Operations Center (RDOC). This will provide continuity and support for command and control (C2) with the ability to monitor, collect, manage, communicate, and disseminate information using knowledge management systems. Core capabilities include situational awareness, public information, incident resourcing, staff coordination, alert notifications, operational communications, operational coordination, planning. This function also includes force deployment support, and response and coordination to emergency operations throughout the MCIWEST-MCB Camp Pendleton Regional AO.

C2. Scope:

A. Assist MCIWEST-MCB Camp Pendleton in achieving its vision of providing standardized Installation Protection across the region to respond to "all-threats / all-hazards" from preparation (pre-incident) through response to recovery. This requirement enables the means to achieve reliable, seamless, cost effective, and timely regional solutions. The flow of critical information and policy guidance to execute assigned missions while supporting 1st Marine Expeditionary Force (I MEF) and tenant commands mission execution as well. In addition, the functions assist military, local, state, and federal activities in the preparation for, response to, and recovery from any incident. Six core capabilities comprise Installation Protection: Antiterrorism (AT), Emergency Management (EM), Law Enforcement and Security, Physical Security, Chemical, Biological, Nuclear, Radiological and Explosive (CBRNE) and Fire and Emergency Services (F&ES).

B. Installation Protection is defined as the ability to:

1. Support C2 decision processes and communicate information to multi-service, multi-agency nodes across the entire all-hazards/all-threats spectrum of regional operations.

2. Enhance operational readiness, C2, and security to protect life and property for the MCIWEST - MCB CAMPEN and subordinate installations (Marine Corps Air Station Miramar, Marine Corps Air Station Yuma, Marine Corps Air Station Camp Pendleton and Marine Corps Logistics Base Barstow). This includes supporting relationships with Training and Education Command installations (Marine Corps Air Ground Combat Center-Marine Air Ground Task Force Training Command, Mountain Warfare Training Center Bridgeport and Marine Corps Recruit Depot San Diego).

3. Execute a comprehensive, integrated, all-threats/all-hazards operations management process to mitigate risk to critical assets, allow for risk-informed allocation of resources, and support to I MEF and tenant command mission execution.

4. Direct/facilitate/coordinate operations support to include resource management with training, manpower, and equipment during daily and crisis operations.

5. Reporting Requirements - Receive and process operational information into situational awareness reports to higher headquarters specific to Commander's Critical Information Reporting (CCIRs) and Serious Incident Reporting (SIRs).

6. Provide operational all-hazards warnings to all personnel onboard the installation and others as appropriate.

7. Coordinate directly with the six core Installation Protection capabilities for operational support which are Fire and Emergency Services (F&ES), Anti-Terrorism (AT), and Emergency Management (EM), Law Enforcement and Security, Physical Security, and Chemical, Biological, Nuclear, Radiological and Explosive (CBRNE).

8. Support the administration and execution of security guidelines and regulations for use and storage of classified material within the RDOC

9. Support operational planning processes which include Orders, policy and directives writing. This also includes coordinating Request for Support (RFS) and conducting routine/emergent coordination with I MEF in support of Major Subordinate Commands (MSC) and tenant commands.

10. Communicate information across a multi-platform environment, integrating with various multi-service and multi-agency nodes.

11. In summary, Installation Protection facilitates the preparation for, response to, and recovery from all-hazards incidents or events, thereby minimizing operational "down time" with response and restoration. Providing continuous focus capabilities for situational awareness, response, and reporting.

C3. General Services Required: Services under this new requirement include providing watch stander support services needed to execute the Installation Protection Program. Installation Protection is primarily executed through a RDOC for the MCIWEST- MCB CAMPEN region; and this requirement provides the primary operators and situational specialists to operate the RDOC.

C4. General Command Performance Expectations

A. Duties and responsibilities include but are not limited to the following:

1. Provide support to the Assistant Chief of Staff (AC/S) G-3/5 Current Operations Branch at the MCIWEST-MCB Camp Pendleton RDOC.

2. Assists in advocacy for the effective employment of Marine Corps assets on the part of the MCIWEST region and ensures that these forces are employed in a manner that conforms to their capabilities.

3. Activate the RDOC and initiate RDOC personnel/staff notifications via the mass notification system.

4. Assists and responds as required in Continuity of Operations (COOP) actions, to include relocation from current RDOC location to COOP site location for extended periods of time.

5. Provide surge support to the MCIWEST region, and potentially other USMC installations, in times of increased activation levels due to hazard or crisis response operations. This includes the ability to adapt to a high operational tempo and maintain performance during extended periods of heightened activity.

6. Makes recommendations to the successful accomplishment of the Region mission.

7. Operate and maintain a resource ordering process for tracking resource requests made to or by the

RDOC.

8. Gather and analyze information on current operations and developing situations to determine appropriate action.

9. Coordinate with COMMSTRAT to determine appropriate public outreach methods for an incident using social media, media interviews, press releases and public meetings.

10. Ensure the RDOC is clean and functional for support requirements.

11. Execute duties and projects in support of the MCIWEST-MCB CAMPEN A/CS G-3/5 when directed in a timely and professional manner.

12. These services will be performed on-site and are mission essential.

B. Reporting Relationships:

1. The Contracting Officer Representative (COR) will serve as the Government representative responsible for performance evaluation in accordance with the PWS.

2. The Contractor shall designate a Watch Officer Supervisor to serve as a point of contact for each shift. The Watch Officer Supervisor is responsible for the following tasks:

i. Shift-Change Handoff execution (C5.A.13)

ii. Submission of Daily Summary Reports IAW Deliverable # 3 (Section C5.C.1.iii)

iii. CCIR and SIR reporting IAW Deliverable #4 (Section C5.C.1.iv)

C. Contractor Personnel shall exhibit:

1. Ability to work as part of a multi-disciplinary team and provide insight and opinions to the Government led team.

2. Professionalism, personal initiative, and demonstrated good judgment.

3. Outstanding organizational skills, attention-to-detail, and the ability to prioritize, meet deadlines and work under constant pressure.

4. Skill in applying complex fact-finding, analytical, and problem-solving methods and techniques.

5. A high level of ability in interpersonal relations and persuasiveness to gain acceptance of ideas.

6. Skill in written and oral communications sufficient to prepare and present findings and recommendations, develop and present briefings/training, and prepare technical reports.

7. Ability to multi-task to work simultaneous projects.

8. Ability to communicate and brief senior Government Officials in a clear and concise manner.

C5. Regional Defense Operations Support (RDOS)

The general RDOS requirement, which implement the Installation Protection Program, shall be filled in the RDOC to support the monitoring, collection, and sharing of all aspects of information and knowledge management using systems at the RDOC.

The requirements include maintaining continuous Situational Awareness (SA) and Situational Understanding (SU), in accordance with the Commander's Critical Information Requirements (CCIRs), local directives and Standard Operating Procedures (SOPs). Knowledge and information requirements are based on shore operations throughout all activation levels in the performance of assigned command, control, and communications (C3) responsibilities. Implementation of an effective information management organization, as well as developing and maintaining an effective infrastructure that facilitates the sharing of information and intelligence, is also required.

A. General Performance Requirements include, but are not limited to:

1. Provide and identify a Watch Officer Supervisor IAW PWS C4.B.2

2. Provide continuous information flow within the Region and with subordinate commands.

3. Prepare and disseminate briefs, in accordance with Commander requirements, for review and approval by Government representatives.

4. Subject to the COR's approval, provide oral and written responses and briefings for queries by subordinate commands, leadership and staff, Installation Emergency Operation Centers (EOCs), and by interagency partners.

5. Maintain and track status of equipment in the RDOC.

6. Provide immediate notification to the Chain of Command as identified in applicable instructions, of any pertinent information identified in the SOPs or standing orders, paying particular attention to designated CCIRs.

7. Provide support to the Government representative in the implementation and direction of the RDOC and Crisis Action Team Operations Information Management using the C4I Suite and all other available information systems in the Operation Center.

8. Promote knowledge sharing across the regional enterprise and subordinate commands and other stakeholder organizations through standard operating procedures.

9. Follow local Security procedures and support USMC Information Assurance (IA) requirements to ensure the security and integrity of the RDOC as per final contract.

10. Comply with all regulations and policies governing secure communications equipment and procedures.

11. Review, categorize, reformat, and publish all Automated Message Handling Systems (AMHS) incoming and outgoing message traffic for distribution.

12. Provide access control to the RDOC utilizing a government approved access list.

13. Execute Continuity of Operations (COOP) as needed. Maintains team proficiency in emergency displacement of the watch team. COOP shall include establishing and executing a shift-handoff protocol ensuring seamless continuity of RDOC operations at all times.

14. Provide oral and written responses and briefings for queries by MCIWEST Regional Command leadership and staff, Installation EOC, and by external staff.

15. Prepare Daily Reports, Requests for Support (RFS), position papers, Executive Summaries, justifications, and background papers for review and approval of assigned Government personnel.

16. Provide EXSUMs and other input products aligned with RDOC Operations.

17. Integrate and process information from various data sources and system interfaces, including but not limited to SIPR/NIPR, SVTC, MAVEN, ArcGIS and WINTAK, to create a unified common operational picture.

18. Provide a primary Contractor Point of Contact (POC) for the COR and G-3/5 Government Representatives. The Contractor POC shall directly interface and align contractor operations with Government employees within current operations, as well as communicate and brief senior Government officials in a clear, concise, and professional manner.

B. Applicable References: This requirement relies on various references that provide essential guidance and standards.

Below are key references relevant to the RDOS General Performance Requirements:

1. Joint Publication 3-10 (Joint Security Operations in Theater)

2. Joint Publication 3-27 (Homeland Defense)

3. Joint Publication 3-10.1 (Joint Tactics, Techniques and Procedures for Base Defense)

4. Marine Corps Doctrinal Publication 1-0 (Marine Corps Operations)

5. Marine Corps Doctrinal Publication 6 (Command and Control)

6. Marine Corps Order 3440.10 Marine Corps Emergency Management

7. Marine Corps Order 5400.54 Marine Corps Installations Command Roles and Responsibilities

8. Marine Corps Installations - West Marine Corps Base Camp Pendleton 3006.1B Mission Assurance Order

C. Specific Tasks:

Staffing: Provide continuous RDOC staffing from 1600 to 0800, Monday through Friday; 0800 to 0800 Saturday and Sunday; and 0800 to 0800 during holiday identified below in PWS Section C9.

1. All contractor personnel shall meet the qualification requirements in PWS C7 below. The Contractor is responsible for structuring its workforce to best meet the Government's need and shall be responsible for supervision and management of its personnel at all times. Monitoring of contractor personnel performance shall be conducted by the COR and/or designated Regional Governmental Representative during the staffing periods identified above.

i. Deliverable #1: Watched Officer Supervisor: The Contractor shall identify a Primary POC IAW PWS C5.A.18 and the Watch Officer Supervisors for each shift IAW PWS C4.B.2.

ii. Deliverable #2: Quality Control Plan (QCP): The Contractor shall provide the final QCP within 10 days of contract award that details the procedures they will use to evaluate performance and ensure all services conform to the requirement. The QCP must, at a minimum, describe the contractor's system for self-inspection, how they will identify deficiencies, and what corrective actions they will implement.

iii. Deliverable #3: : The Contractor shall provide a report no later than Daily Summary Reports 0800 on each day outlining: the status of all equipment within the RDOC; a summary of all notifications provided to the chain of command during the preceding workday (e.g., CCIR and SIRs); the status of all AMHS incoming and outgoing messages during the preceding workday; a summary of all oral and written responses and briefings for queries by REGCOM leadership and staff, Installation EOCs, and by external staff; status of all Requests for Support (RFS), position papers, Executive Summaries, justifications, and background papers for review and approval of assigned Government personnel IAW PWS C5.A above.

iv. Deliverable #4: CCIRs and SIRs: The Contractor shall prepare CCIRs and SIRs in accordance with Marine Corps Order (MCO) 5400.54. All CCIRs and SIRs should be prepared as soon as possible, generally within several minutes of an event occurring to ensure the Chain of Command is immediately aware, IAW PWS C5.A above.

v. Deliverable #5: : The Contractor shall provide a report on the 10th Monthly Status Report day of each month outlining performance of recurring deliverables. This status report shall include key areas to sustain, areas to improve, and provide plan to correct any deficiencies observed with contract performance IAW PWS C5.A above.

2. Transition Plan: The Contractor shall create a detailed plan that acts as a roadmap for managing the changeover of work. The plan needs to cover two distinct phases:

i. Transition-In (Assuming the Requirement): This part of the plan details how the contractor will take over the project responsibilities at the beginning of their contract. It ensures they can get up to speed quickly and efficiently.

ii. Transition-Out (Handing-Off the Requirement): This part outlines the process for the Contractor to transfer all their duties and knowledge to a new, "oncoming" contractor when their own contract ends.

This ensures continuity of work and minimizes disruption. In essence, the Government wants to see that the Contractor has a clear and documented process for both starting the work and handing it off smoothly when the time comes.

iii. Deliverable #6: : The Contractor shall provide a final Transition Plan within Transition Plan 10 days of contract award that details the process for assuming responsibilities at the start of the contract and for handing off responsibilities to a new contractor at the end of the contract period. The Contractor shall specifically identify the time needed to reach full operational capability (FOC) for staffing the RDOC IAW PWS 5.C.1 above and C7 below.

3. Continuation of Essential Contractor Services Plan: The Contractor shall create a detailed plan for continuous RDOC staffing, even during emergencies affecting the Region as a whole.

i. Deliverable #7: Continuation of Essential Contractor Services Plan: The Contractor shall provide a Continuation of Essential Contractor Services Plan in accordance with DFARS 252.237-7024 with its quote. Upon award, the plan will become incorporated into the contract by reference. The plan shall, at a minimum, outline (i) any challenges associated with maintaining essential contractor services during an extended event, such as a pandemic that occurs in repeated waves; (ii) the time lapse associated with the initiation of the acquisition of essential personnel and resources and their actual availability on site; (iii) the components, processes, and requirements for the identification, training, and preparedness of personnel who are capable of relocating to alternate facilities or performing work from home; (iv) any established alert and notification procedures for mobilizing identified "essential contractor service" personnel; and (v) the approach for communicating expectations to contractor employees regarding their roles and responsibilities during a crisis.

C6. Deliverables:

Contractors shall provide deliverables associated with the taskings listed below (and described above in PWS C5.C) to include but not limited to MS power point briefings, MS Word documents and reports, MS Excel spreadsheets, MS Access databases, emails and talking points. The Contractor is required to provide the following deliverables under this order:

No Description

PWS

Reference Addressee Frequency

1.

Primary Point of Contact & Watch Officer Supervisors

C5.A.18 & C4.B.2

Contracting Officer (KO) &

COR

Within five (5) calendar days post-award.

2. Quality Control Plan C5.C.1.i. KO & COR Draft must be provided prior to award. Final document submitted ten (10) calendar days post-award.

3. Daily Summary Reports C5.C.1.ii. COR In accordance with Marine Corps Order (MCO) 5400.54.

Currently twice daily

4. CCIR and SIR C5.C.1.iii. COR As directed by MCO 5400.54. Typically, within several minutes of event occurring

5. Monthly Status Report C5.C.1.iv. COR 10th day of every month to COR and Technical Point of Contact (TPOC)

6. Transition Plan C5.C.2 KO & COR Draft must be provided prior to award. Final document submitted ten (10) calendar days post-award.

7.

Continuation of Essential Contractor Services Plan

C5.C.3 KO & COR

Draft must be provided prior to award. Final document submitted ten (10) calendar days post-award.

8. Resumes C7.B. COR Submitted with quote. As needed for new onboard staff.

C7. Personnel Requirements

A. General Requirements for All Personnel:

Contractor personnel performing under this requirement SHALL be U.S. Citizens and are required to obtain /retain a TS/SCI security clearance. A draft DD 254 completed by the Contractor shall be submitted with the Contractor's quote. The finalized DD254 will be provided to the Contractor upon award. Candidates must be fully TS/SCI adjudicated or capable of immediate sponsorship at the time of performance. All security processing costs are Contractor-borne; the Government will not provide reimbursement for clearance

Work under this contract is classified:maintenance or investigation fees.

UNCLASSIFIED

CONTROLLABLE UNCLASSIFIED INFORMATION

SECRET

TOP SECRET/SENSITIVE COMPARTMENTED INFORMATION

B. Specific Personnel Qualifications Required (Deliverable #8): The Contractor shall provide personnel who possess at minimum a bachelor's or graduate degree from an accredited institution in Emergency Management, Public Administration, Homeland Security, or a related technical field (e.g., Geographic Information Systems (GIS) or Operations Research)

1. In lieu of a specific degree in Emergency Management, Public Administration, Homeland Security, or a related technical field, the Government will accept a bachelor's or graduate degree in any field coupled with at least five (5) years of documented experience in an Emergency Operations Center (EOC), Tactical Operations Center (TOC), Joint Operations Center (JOC), or Regional Emergency Coordination Center (RECC) environment.

2. Position requires TS/SCI eligibility.

3. Relevant experience in operations management for either federal or state organizations. Provide proof of completion for the following Federal Emergency Management Agency (FEMA) courses:

i. Incident Command System (ICS)

ICS 100: Introduction to the Incident Command System.

ICS 200: Basic Incident Command System for Initial Response.

ICS 700: National Incident Management System (NIMS), An Introduction.

ICS 800: National Response Framework, An Introduction.

ii. Knowledge of:

Microsoft suite applications Emergency Mass Notification System (EMNS) Secure Video Teleconferencing (SVTC)

SIPR/NIPR

MAVEN Smart Systems (MSS) Geographic Information System (GIS) Aeronautical Reconnaissance Coverage Geographic Information System (ArcGIS) Windows Team Awareness Kit (WINTAK) ALERT! (Emergency Mass Notification System (EmNS) Common Operational Picture (COP) core characteristics o Data Fusion o Interoperability o Real-Time Synchronization o Scalability

C8. Labor Categories: The above tasks are currently being performed by six (6) government personnel in the following Labor Categories:

- Operations Officer (currently 1 assigned)

- Operations Chief (currently 1 assigned)

- Watch Officers (currently 3 assigned)

- Emergency Management Specialists (currently 1 assigned)

As stated in PWS C5.C.1 above, the Government will award a non-personal services contract; the Contractor is responsible for structuring its workforce to best meet the Government's need and shall be responsible for supervision and management of its personnel at all times.

C9. Place of Performance

Marine Corps Installation-West

Marine Corps Base Camp Pendleton

Regional Operations Center

Bldg. 1164

Camp Pendleton, CA 92055

C10. Hours of Operation:

Provide continuous RDOC staffing from:

1600 to 0800, Monday through Friday

0800 to 0800 Saturday and Sunday

0800 to 0800 Holidays

C11. Equipment Available for Contractor Use

The Government will furnish necessary workspaces for all required contractor personnel providing service on this requirement to include desk space, telephones, computers, and other items necessary to maintain an office environment.

C12. Security Requirements

DBIDS Notice (see also Section H5 below):

USMC has adopted the Defense Biometric Identification System (DBIDS) as a standardized process for granting unescorted access privileges to vendors, contractors, suppliers and service providers. DBIDS is specifically for those vendors and contractors not otherwise entitled to the issuance of a Common Access Card (CAC). Vendors, contractors, suppliers, and service providers who seek routine, unescorted access to USMC installations and can provide appropriate justification and may obtain reusable credentials under DBIDS. DBIDS credentials are issued free of charge. A vendor may choose to obtain long-term DBIDS credentials at Marine Corps Base Camp Pendleton's Pass and ID facility by enrollment, registration, background vetting, screening, issuance of credentials, and electronic validation of credentials.

C13. Invoicing

All invoices including travel documentation should be coordinated with the requirement Technical Point of Contact or Contracting Officer's representative prior to submission. Invoices should be uploaded into the Wide Area Workflow system and 2 copies provided to the

Government (1 to the COR and 1 to the TPOC).

Requirements Continuous watch functions in support of the Regional Defense Operations Center (RDOC) aboard MCIWEST- MCB Camp Pendleton.

Section D - Packaging and Marking

Section E - Inspection and Acceptance

Overall Contract Inspection/Acceptance Locations

Inspection and Acceptance Location

Both Other Instructions: Acceptance and Inspection will be conducted in accordance with contract terms and conditions.

DoDAAC: M33000

COMMANDING OFFICER

BASE PROPERTY CAMP PENDLETON, BOX 555003

CAMP PENDLETON, CA 92055-5003

UNITED STATES

Scott Lemieux Email: scott.lemieux@usmc.mil Telephone: 760-763-5001

Inspection and Acceptance Location

Both Other Instructions: Acceptance and Inspection will be conducted in accordance with contract terms and conditions.

DoDAAC: M33000

COMMANDING OFFICER

BASE PROPERTY CAMP PENDLETON, BOX 555003

CAMP PENDLETON, CA 92055-5003

UNITED STATES

Scott Lemieux Email: scott.lemieux@usmc.mil Telephone: 760-763-5001

Option Line Item

Inspection and Acceptance Location

Both Other Instructions: Acceptance and Inspection will be conducted in accordance with contract terms and conditions.

DoDAAC: M33000

COMMANDING OFFICER

BASE PROPERTY CAMP PENDLETON, BOX 555003

CAMP PENDLETON, CA 92055-5003

UNITED STATES

Scott Lemieux Email: scott.lemieux@usmc.mil Telephone: 760-763-5001

Option Line Item

Inspection and Acceptance Location

Both Other Instructions: Acceptance and Inspection will be conducted in accordance with contract terms and conditions.

DoDAAC: M33000

COMMANDING OFFICER

BASE PROPERTY CAMP PENDLETON, BOX 555003

CAMP PENDLETON, CA 92055-5003

UNITED STATES

Scott Lemieux Email: scott.lemieux@usmc.mil Telephone: 760-763-5001

Option Line Item

Inspection and Acceptance Location

Both Other Instructions: Acceptance and Inspection will be conducted in accordance with contract terms and conditions.

DoDAAC: M33000

COMMANDING OFFICER

BASE PROPERTY CAMP PENDLETON, BOX 555003

CAMP PENDLETON, CA 92055-5003

UNITED STATES

Scott Lemieux Email: scott.lemieux@usmc.mil Telephone: 760-763-5001

Option Line Item

Inspection and Acceptance Location

Both Other Instructions: Acceptance and Inspection will be conducted in accordance with contract terms and conditions.

DoDAAC: M33000

COMMANDING OFFICER

BASE PROPERTY CAMP PENDLETON, BOX 555003

CAMP PENDLETON, CA 92055-5003

UNITED STATES

Scott Lemieux Email: scott.lemieux@usmc.mil Telephone: 760-763-5001

Option Line Item

Inspection and Acceptance Location

Both Other Instructions: Acceptance and Inspection will be conducted in accordance with contract terms and conditions.

DoDAAC: M33000

COMMANDING OFFICER

BASE PROPERTY CAMP PENDLETON, BOX 555003

CAMP PENDLETON, CA 92055-5003

UNITED STATES

Scott Lemieux Email: scott.lemieux@usmc.mil Telephone: 760-763-5001

Option Line Item

Inspection and Acceptance Location

Both Other Instructions: Acceptance and Inspection will be conducted in accordance with contract terms and conditions.

DoDAAC: M33000

COMMANDING OFFICER

BASE PROPERTY CAMP PENDLETON, BOX 555003

CAMP PENDLETON, CA 92055-5003

UNITED STATES

Scott Lemieux Email: scott.lemieux@usmc.mil Telephone: 760-763-5001

Option Line Item

Inspection and Acceptance Location

Both Other Instructions: Acceptance and Inspection will be conducted in accordance with contract terms and conditions.

DoDAAC: M33000

COMMANDING OFFICER

BASE PROPERTY CAMP PENDLETON, BOX 555003

CAMP PENDLETON, CA 92055-5003

UNITED STATES

Scott Lemieux Email: scott.lemieux@usmc.mil Telephone: 760-763-5001

Option Line Item

Inspection and Acceptance Location

Both Other Instructions: Acceptance and Inspection will be conducted in accordance with contract terms and conditions.

DoDAAC: M33000

COMMANDING OFFICER

BASE PROPERTY CAMP PENDLETON, BOX 555003

CAMP PENDLETON, CA 92055-5003

UNITED STATES

Scott Lemieux Email: scott.lemieux@usmc.mil Telephone: 760-763-5001

Section F - Deliveries or Performance

F1. CONTRACT TERM. The contract performance period is stated in Table 1. The anticipated start date is 17 August 2026. The contract will be awarded for a base period of twelve (12) months with four (4) twelve (12) month option periods. The entire duration of the contract shall not exceed sixty (60) months.

An additional six (6) months of performance are reserved to be modified into the contract in accordance with FAR 52.217-8, Option to Extend Service, should it be determined at a later date that an extension of services is necessary. In the event of the extension is exercised, the contract will be modified to allow for the extension of services and the entire duration of this contract extend to but not exceed sixty-six (66) months.

TABLE 1 - Period of Performance

CLIN Period Start Date End Date

0001 Base Period 17 August 2026 16 August 2027

1001 Option Period One (1) 17 August 2027 16 August 2028

2001 Option Period Two (2) 17 August 2028 16 August 2029

3001 Option Period Three (3) 17 August 2029 16 August 2030

4001 Option Period Four (4) 17 August 2030 16 August 2031

*5001 Six (6) Month Extension 17 August 2031 17 February 2032

*Note: The period of performance extension under FAR 52.217-8 is provided for planning purposes only; the extension of services may be exercised at any point during the overall performance of the Contract.

F2. PERFORMANCE REQUIREMENTS SUMMARY (PRS). The performance standards listed in Table 2 shall be utilized by the COR and will be incorporated into the Government's Quality Assurance Surveillance Plan (QASP).

TABLE 2 - PRS

Performance Objective

PWS

Paragraph

Acceptable Quality Level

(AQL)

Remedy Method of Assessment

Daily Summary Reports

C5.C.1.ii.

No more than two (2) errors requiring rework per month.

Resubmission of a corrected report within 4 hours of notification. Contractor shall submit a Corrective Action Plan (CAP) for any month where the AQL is not met.

Customer Feedback

CCIR and SIR Reporting

C5.C.1.

iii.

No more than two (2) late reports per month.

Immediate submission of the overdue report. Contractor shall submit a Corrective Action Plan (CAP) for any month where the AQL is not met..

100% Inspection

Monthly Status Report

C5.C.1.

iv.

No more than one (1) instance requiring rework within a twelve-month period.

The corrected report must be resubmitted within two (2) business days. Contractor shall also submit a Corrective Action Plan (CAP).

100% Inspection

Personnel Qualifications Performance

C7

No more than one

(1) validated instance of a qualification deficiency per month across the entire staff.

Contractor shall submit a Corrective Action Plan (CAP) for any month where the AQL is not met. Any deficiency involving a security clearance requires immediate removal of the individual, regardless of the AQL.

Random Sampling

F3. PERFORMANCE ASSESSMENT. The COR makes an annual report on Contract Performance (either within the Contractor Performance Assessment Reporting System (CPARS) or via an alternative annual reporting method). The Contractor's failure to achieve satisfactory performance under the contract/task order, reflected in the COR's annual report, may result in termination of the contract/task order and may also result in the loss of future Government contracts/task orders. The Contractor's failure to achieve satisfactory performance under the contract/task order may result in the non-exercise of available options.

For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDR's will be forwarded to the KO with a copy sent to the Contractor. The Contractor must reply within five (5) business days of receipt identifying how future occurrences of the problem will be prevented. Based upon the Contractor's past performance and plan to solve the problem, the KO will determine if any further action will be taken.

In accordance with the inspection of services provisions of the contract, the Contractor will be incentives to provide quality service in a timely manner since the Government can require the Contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.

F4. FEDERAL HOLIDAYS. The following Federal Holidays are observed by Government personnel. The Contractor IS EXPECTED to perform on the following Federal Holidays, IAW the PWS Section C9.

New Year's Day Birthday of Martin Luther King, Jr.

Washington's Birthday Memorial Day Juneteenth National Independence Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

Line Item Delivery Schedule Quantity Address and POC

Period of Performance From 17 Aug 2026 To 16 Aug 2027

12 Months

Period of Performance From 17 Aug 2026 To 16 Aug 2027

1 Each

Period of Performance 12 Months

Option Line Item

From 17 Aug 2027 To 16 Aug 2028

Option Line Item

Period of Performance From 17 Aug 2027 To 16 Aug 2028

1 Each

Option Line Item

Period of Performance From 17 Aug 2028 To 16 Aug 2029

12 Months

Option Line Item

Period of Performance From 17 Aug 2028 To 16 Aug 2029

1 Each

Option Line Item

Period of Performance From 17 Aug 2029 To 16 Aug 2030

12 Months

Option Line Item

Period of Performance From 17 Aug 2029 To 16 Aug 2030

1 Each

Option Line Item

Period of Performance From 17 Aug 2030 To 16 Aug 2031

12 Months

Option Line Item

Period of Performance From 17 Aug 2030 To 16 Aug 2031

1 Each

Section G - Contract Administration Data

G1. POINTS OF CONTACT (POC).

COR

Name: Scott Lemieux

Address: Bldg. 1164, Camp Pendleton, CA 92055

Email: scott.lemieux@usmc.mil

Phone Number: 760-763-5001

Contract Specialist (CS)

Name: Jarren Cristales

Address: Bldg. 22180 10th Street, Camp Pendleton, CA 92055

Email: jarren.cristales@usmc.mil

Phone Number: 213-537-9887

Contracting Officer (KO)

Name: Maria Caceres

Address: Bldg. 22180 10th Street, Camp Pendleton, CA 92055

Email: maria.caceres@usmc.mil

Phone Number: 760-470-6048

G2. SUBMISSION OF INVOICES: In accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 252.232- 7003, Electronic Submission of Payment Requests and Receiving Reports, the Contractor shall submit invoicing through Wide Area Workflow (WAWF). All invoices shall be submitted in accordance with what is prescribed in the PWS.

G3. CONTRACT CLOSEOUT: The Contractor shall submit a final invoice within thirty (30) calendar days after the end of the performance periods. The final invoice shall be in accordance with what is prescribed within the PWS of this document.

G4. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP):

G4.1 INTRODUCTION: This QASP is pursuant to the requirements listed in the PWS. This plan sets for the procedures and guidelines the MCIWEST RDOC will use in ensuring the required performance standards or service levels are achieved by the Contractor.

G4.1.1 PURPOSE: The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and the contractor's Quality Control Plan (QCP), and to ensure that the government pays only for the level of services received.

G4.1.2 PERFORMANCE MANAGEMENT APPROACH: The PWS structures the acquisition around "what" service or quality level is required, as opposed to "how" the Contractor should perform the work (i.e., results, not compliance). The QASP will define the performance management approach taken by the MCIWEST RDOC to monitor and manage the Contractor's performance to ensure the expected outcomes or performance objectives communicated in in the PWS are achieved. Performance management rests on developing capability to review and analyze information generated through performance assessment. The ability to make decisions

M0068126F0226 mailto:maria.caceres@usmc.mil based on the analysis of performance data is the cornerstone of performance management; this analysis yields information that indicates whether expected outcomes for the project being achieve by the Contractor.

Performance management represents a significant shift from the more traditional Quality Assurance (QA) concepts in several ways.

Performance management focuses on assessing whether outcomes are being achieved and to what extent. This approach migrates away from scrutiny of compliance with the processes and practices used to achieve the outcome. A performance-based approach enables the Contractor to play a large role in how the work is performed, as long as the proposed processes are within the stated constraints. The only exceptions to process reviews are those required by law (federal, state, and local) and compelling business situations, such as safety and health. A "results" focus provides the Contractor with flexibility to continuously improve and innovate over the course of the contract as long as the critical outcomes expected are being achieved and/or the desired performance levels are being met.

G4.1.3 PERFORMANCE MANAGEMENT STRATEGY: The Contractor is responsible for the quality of all work performed. The Contractor measures that quality through the Contractor's own Quality Control (QC) program. QC is work output, not work, and therefore includes all work performed under this contract regardless of whether the work is performed by Contractor employees or by subcontractors. The Contractor's QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The Contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The Contractor's QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. This QASP enables the government to take advantage of the Contractor's QC program.

The Government representative(s) will monitor performance and review performance reports furnished by the Contractor to determine how the Contractor is performing against communicated performance objectives. The Government will make determination regarding incentives based on performance measurement metric data and notify the contractor of those decisions. The Contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

G4.2 ROLES AND RESPONSIBILITIES.

G4.2.1 KO (KO): The KO is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by the COR and the Contractor. The KO will designate one (1) full-time COR, as the Government authority for performance management. The number of additional representatives serving as technical inspectors depends on the complexity of the services measured, as well as the Contractor's performance, and must be identified and designated by the KO.

G4.2.2 CONTRACTING OFFICER'S REPRESENTATIVE (COR): The COR is designated in writing by the KO to act as his or her authorized representative to assist in administering a contract. COR limitations are contained within the written COR appointment letter. The COR is responsible for technical administration of the project and ensures proper Government surveillance of the Contractor's performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government's behalf. Any changes that the Contractor deems may affect contract price, terms, or conditions shall be referred to the KO for action. The COR will have the responsibility for completing Quality Assurance (QA) monitoring forms used to document the inspection and evaluation of the Contractor's work performance. Government surveillance may occur under the inspection of services clause for any service relating to the contract.

G4.3 IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS: The required performance standards and/or quality levels are included in the PWS and in Section F2 under the PRS. If the Contractor meets the required service or performance level, they will receive an acceptable performance rating report. If the Contractor exceeds the service or performance level, they will receive a highly favorable performance rating report indicating they exceeded performance expectations. Failure to meet the required service or performance level will result in a less than favorable performance rating report indicating specific areas they failed to meet expected performance levels.

G4.4. METHODOLOGIES TO MONITOR PERFORMANCE.

G4.4.1 SURVEILLANCE TECHNIQUES: The Government will monitor the contractor's performance against the PRS in the PWS.

The COR will use one or more of the following surveillance methodologies to assess whether the contractor has met the performance standards. The specific method(s) used for each performance objective are identified in Section F2 in the PRS.

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