M00318-23-Q-0014-0001.docx

M0031823Q0014

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS & ANSWERS

1. Question: Can the Government please state the age of the appliances (washers, dryers, refrigerators, and microwaves)?

Answer: All washers are 4 years or less and the dryers range from 20 yrs to new.

1. Question: Can the Government please provide the number of refrigerators on this contract and the model number(s)?

Answer: Number (approximate) of all appliances can be found on page 63 of the solicitation. Model number (current) can be found on pages 25-26 of Exhibit 1. Please note that the refrigerators and microwaves are a combo unit with the microwave attached to the refrigerator. Model numbers and number of units are subject to change during the life of the contract.

1. Question: Can the Government please provide the number of microwaves and the model number(s)?

Answer: See answer under question 2.

1. Question: Will the Government be providing a Laydown area for this contract? If so, will Internet access and an office area be provided?

Answer: Please refer to the Performance Work Statement (PWS) for performance requirements. Most repairs are expected to take place where the unit is installed. Units requiring further repair will be moved to the designated building stated within the PWS.

1. Question: Are service orders defined by one service order for a single appliance or can multiple appliances be linked to one service order?

Answer: Multiple appliances can be placed under one service order.

1. Question: Are there elevators in the barracks?

Answer: Elevators are available in 5 of the 35 Barracks locations on MCBH. Camp Smith, which has 4 Barracks and Pu’uloa Range, which has 2 Barracks, do not have elevators available. Note: All W/D units are ground floor.

1. Question: Who is presently the cleaning services for the Dryer Duct Venting system?

Answer: GMB Inc.

1. Question: How often are Dryer Ducts being serviced?

Answer: Annually

1. Question: Certification Capability Statement. The Government States that this section, limited to three pages, is a proposal requirement. However, nowhere in the solicitation does the Government define what the offeror is to submit. Can the Government please clarify the proposal requirement for Certification Capability Statement (page 81 of the solicitation) as stated in Section M Evaluation Factors?

Answer: The services under this solicitation do not require certification. Certifications are welcome and will be reviewed but will not be included as a factor during the evaluation phase. The requirement to submit a Technical Volume II – Certification Capability Statement will be removed from the Addendum to FAR 52.212-1, Instructions to Offerors.

1. Question: Can the Government confirm what is the acceptance period for the offerors proposals?

Answer: Proposals are required to be submitted prior to 9:00 a.m. on June 14, 2023. This is HST.

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO FAR 52.212-1

1. SUBMISSION OF QUOTATIONS: Offerors shall submit only one (1) quotation in response to this Request for Quotation (RFQ). Therefore, the offeror’s submission should demonstrate the optimal capability in response to the requirements. Quotations shall be electronically submitted no later than the date and time specified in block 8, page 1 of the SF 1449 – Hawaii Standard Time (HST) and submitted email addresses: christopher.b.knight@usmc.mil AND courtesy copy (cc:) sandra.caswell@usmc.mil adam.duffy@usmc.mil Offerors are further advised that they are responsible to ensure quotations sent electronically are received by the date and time specified.

2. QUESTIONS: Questions shall be submitted by email no later than 3 days prior to the closing date of the solicitation. The deadline is necessary to ensure timely award, and the Government may, in its sole discretion, choose not to respond to questions received after the deadline. All questions will be responded to via amendment to the solicitation.

The Government does not anticipate extending the due date for receipt of quotations, therefore, offeror shall review the RFQ and these instructions thoroughlyto ensure all questions can be addressed.

3. QUOTATION PACKAGE REQUIREMENTS: Offerors shall submit the following with their quote:

1. A completed and signed SF 1449, indicating agreement to the provisions and clauses therein . All CLINs (Item Nos) shall be submitted as firm-fixed price for each line item to include unit price and total amount for each line item. The offeror agrees to hold prices in its offer firm for 60-calendar days from the date specified for receipt of quotes.

1. Technical Package to include all documents and required responses IAW the ADDENDUM to FAR 52.212-2, Factor 1 and its Subfactors. See Technical Package Formatting instructions below.

1. Completed Provisions & Clauses to include:

· FAR 52.212-3 and 52.212-3 ALT I, Offeror Representations and Certifications – Commercial Items. If the offeror has completed the annual representations and certifications electronically in the System for Award Management (SAM) the offeror shall complete only paragraph (b) of this provision as applicable.

· FAR 52.204-26, Covered Telecommunications Equipment or Services – Representation (OCT 2020). Complete only if not completed in SAM.gov

· DFARS 252.204-7017, Prohibition on the Acquisition of Covered Defense Telecommunications Equipmentor Services—Representation. Complete only if not completed in SAM.gov

1. As applicable, acknowledgement of all RFQ amendments

4. TECHNICAL PACKAGE FORMATTING. Contractors shall prepare and submit their technical package as set forth in Table 1, which shall be within the required page limit (including all attachments) and with the number of copies specified in the table. Only electronic copies shall be submitted to be accepted for evaluation. Technical packages shall be prepared using “Arial” or “Times New Roman” 11-point font style on 8½ x 11 inch white paper. Tables and illustrations may use a reduced font style, not less than 8 points. Foldouts are not allowed. Margins shall be one (1) inch on all sides. All material submitted may be single-spaced. Contractors should ensure that each page of the original package provides identification of the submitting Contractor in the header or footer. Each volume of the entire quotation package shall be separate files, clearly marked with the solicitation number and the Contractor's name. IAW FAR Subpart 4.8, the Government will retain one copy of all submissions.

Pricing shall be submitted in a separate file and/or represented on the SF1449 IAW bullet point 3(a) above.

52.212-2 EVALUATION--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Evaluation criteria consist of three (3) evaluation factors and two (2) subfactors.

Factor 1: Technical Capability Subfactor 1: Management/Staffing Plan Subfactor 2: Quality Control Plan (QCP) Factor 2: Price Factor 3: Past Performance

The Government will issue, if at all, a single FFP contract resulting from the solicitation to the responsible Offeror whose offer, conforming to the solicitation, provides the best value to the Government. The Government intends to make an award off of initial proposals; therefore, Offerors should provide their most competitive and complete proposal assuming there will not be a future opportunity to revise their proposal. However, after receipt of proposals the Government reserves the right to (with or without notice) negotiate with and, if desired, seek proposal revisions from as many or as few Offerors as it, in its discretion, deems appropriate.

Factor 1: Technical Capability

The Government’s technical evaluation team will evaluate responses to determine if they are either technically acceptable or technically unacceptable (price excluded). In order to be considered technically acceptable, the vendor shall provide a narrative that demonstrates the vendor clearly understands the requirements for Appliance Repair services. Failure to meet the technical criteria will render the response technically unacceptable and will not be considered further for award.

Technical Capability Statement

The narrative shall include as a minimum the following topics:

a. How the services will be managed to ensure successful execution of the work required in accordance with the Performance Work Statement (PWS).

b. A list of proposed labor categories and descriptions. The labor category descriptions shall articulate the qualifications, education levels, knowledge and expertise, background checks, clearances, and PWS tasks assigned.

Minimum standards for all necessary skill sets are included in PWS Section 4.2 special qualification details for key personnel.

Technical Subfactor 1: Management/Staffing Plan

1. The contractor shall provide a written Management/Staffing Plan IAW PWS that fully demonstrates how the contractor is going to meet and manage the PWS requirements, processes, and procedures. Including manpower structure that will be maintained including the number of personnel and labor categories.

1. The contractor shall demonstrate how they intend to address processes and procedures to include:

Phase-in Plan with milestones (personnel, equipment, vehicles in-place to start 01 September 2023, with an anticipated award date of 02 August 2023). Discuss start-up/transition and demonstrate the ability to be fully staffed and operational by the start date of the contract, to include contract manager requirements and personnel with the ability to obtain proper background checks.

1. For evaluation purposes only, utilize 01 September 2023 as the contract start date.

d. Plan shall identify the number of personnel, positions to be held and their demonstrated training, any certifications required, expertise, and experience IAW the PWS. Certifications for these services are not required, but may be included with the technical package.

e. Personnel Turnover Plan/Process that shows their capability to replace identified key personnel within 21 calendar days of vacancy.

1. Describe and demonstrate the approach for ensuring that the personnel obtained or hired and retained are qualified with the requisite knowledge, skills, and training to successfully execute the task areas set forth in the PWS.

2. Identify the personnel proposed and explain why they are best qualified to accomplish the PWS in addressing knowledge, skills, education, and experience requirements.

3. If the use of any incumbent personnel is part of the staffing approach, explain process/procedures to be used to successfully recruit incumbent personnel.

4. Discuss the procedures that will be used to establish and retain a workforce sufficient to satisfy the requirements of the PWS, over the entire period of performance.

5. Discuss how to accommodate fluctuating workloads, minimize turnover, and retain qualified personnel while demonstrating the capability to meet and sustain the personnel resources as needed to successfully perform the PWS, including the ability to backfill personnel within 2 weeks.

Technical Subfactor 2: Quality Control Plan

The contractor shall provide a written Quality Control Plan IAW PWS that fully demonstrates how the contractor is going to meet and manage the PWS requirements, processes, and procedures.

The plan shall include the contractor’s Quality Control Plan (QCP) that demonstrates that the contractor, not the Government, is responsible for management and quality control actions to meet the terms of the contract. The contractor is responsible for a comprehensive program of inspections and monitoring, measure, assess and control the quality of the work performed on all aspects of this contract. At a minimum, address each metric in the Performance Requirements Summary, and provide any metrics/measures specific to internal processes. The QCP shall also, include:

1. Approach and procedures for evaluating and ensuring quality in each of the service areas, communicating with the Government resolving deficiencies, and identifying potential improvements.

1. Internal review process including who will perform the review, the frequency, the method, and a listing of the services under review.

1. How inspection will be conducted, e.g., random, visual, customer complaint, etc.

d. Method of identifying deficiencies in the quality of services performed and taking corrective action before the level of performance becomes unsatisfactory.

Factor 2: Price

Only those contractors who receive a Technical Capability rating of acceptable will be considered for price evaluation.

1. Price should be provided on the Standard Form (SF)1449. All amounts shall be rounded to the nearest hundredth decimal place. The lowest total evaluated price quote acceptable for award will be evaluated based on the combined total of the base year and all option periods. If competitive quotes are not received, the Government reserves the right to utilize other methods identified in the FAR to determine price reasonableness. The Government intends to evaluate quotes and award without discussions; therefore, quotes should be the contractor’s best pricing. Regarding the calculation of pricing, please refer to FAR 52.212-2(b). The contractor’s price submission to include options will be evaluated. The contractor’s prices for the base period and all option years, to include the Option to Extend Services, 52.217-8 will be evaluated to include any discounts.

b. Options. The Government will evaluate offers for award purposes by adding the total cost for all options to the total cost for the basic requirement. The Government may determine that an offer is unacceptable if the option costs are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). As part of the price evaluation, the Government will evaluate the Option to Extend Services under FAR Clause 52.217-8 by adding one-half of the contractor’s final option period prices to the contractor's total price. Thus, the contractor's total evaluated price (TEP) for the purpose of evaluation ONLY will include the base period, all option years and one-half of the price of the fourth option year. Contractors are required only to price the base period and four options.

Factor 3: Past Performance

Past performance will be evaluated for the responsive, technically acceptable quote with the lowest TEP and will be evaluated on an acceptable/unacceptable basis. The quote that receives an acceptable Past Performance rating will considered the best value to the Government. The Contractors Past Performance Assessment Reporting System (CPARS) will be utilized in making a determination of responsibility in accordance with FAR Part 9.

The past performance evaluation will determine if there is any unsatisfactory past performance for the type of services required under this acquisition. The past performance evaluation performed does not establish, create, or change the existing record and history of the contractor’s past performance. Past performance will be found either acceptable or unacceptable based on information obtained from CPARS (CPARS) for those services similar in size, scope, and complexity to this acquisition performed within the last five (5) years preceding the date this request for proposal (RFP) was initially issued. Any less than satisfactory rating may be cause for an unacceptable rating.

If a contractor does not have a record of relevant past performance history, the contractor will not be evaluated favorably or unfavorably for its past performance record. Please note that previous Government contract experience is not required.

A written notice of award or acceptance of a contractor, mailed or otherwise furnished to the successful contractor within the time for acceptance specified in the contractor, shall result in a binding contract without further action by either party. Before the contractor’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received after award.

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