M00318-23-Q-0010-0001.docx

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Flight Planning & Dispatch Federal contract opportunity
Solicitation number
M0031823Q00100001
Issued by
United States Marine Corps

About this file

This document is a performance work statement for flight planning and dispatch services in support of Marine Corps aircraft located in Hawaii. The contractor shall provide 24/7 international flight dispatch support including flight planning, filing, and following. Services require annual subscriptions to Foreflight applications and military charting to interface planning, filing, and dispatch updates. The contractor must plan worldwide missions for C-20 aircraft, coordinate diplomatic clearances, and validate flight plans and routes through host nations. Additional requirements include initial mission planning within 24 hours of notification, coordinating services and clearances for departure and arrival airports, and filing flight plans no later than two hours before scheduled departure. The contractor will be evaluated quarterly on metrics such as access availability and timeliness of flight releases, plans, and clearances. The performance work statement outlines applicable manuals, regulations, and security requirements for contractor personnel to access and operate on the military base.

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M0031823Q0010

M0031823Q0010

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

PWS - REVISED

Performance Work Statement (PWS)

Flight Planning Dispatch Services Marine Corps Base Hawaii, Kaneohe, HI

1. SCOPE

Marine Corps Air Station (MCAS) Kaneohe Bay requires contractor-provided flight planning dispatch services in support of the VMR-Detachment C-20 aircraft located at Marine Corps Base Hawaii (MCBH), Kaneohe Bay, Hawaii. This aircraft provides logistics and executive transportation services for the USMC worldwide and requires 24/7 365 days a year Special Air Mission Planning/Federal Aviation Administration Flight Dispatch Services Support (Dispatch/flight release/flight filing, Flight planning/Route Analysis, Flight Following, Weather & Notice to Airman briefings, Complete crew briefing packages, Host Nation Diplomatic Clearance Submission/Coordination, Intelligence Threat Briefings, Passport Visa Requirements/Coordination and Airfield Analysis).

1.1 CONTRACT OVERVIEW & OBJECTIVES

The contractor shall provide International Flight Dispatch Services and Support that shall provide the aircrew with access that is essential to international planning support and allow them to provide timely, relevant mission planning and execution details to support senior leaders anywhere in the world, providing maximum flexibility to their dynamic schedules, without breaking crew endurance policy.

International Flight Dispatch Services Support is required for MCAS Kaneohe Bay’s VMR-Detachment C-20 aircraft in support of Tier Two and Tier Three personnel (Secretaries of the Military Departments, Chiefs of the Military Services, Commanders of Combatant Commands, Commander, International Security Assistance Force, Under Secretary of Defense for Intelligence, Under Secretary of Defense for Policy, etc.) as depicted IAW DODI 4500.56 in addition to United States Heads & Foreign Heads of State. Obtaining flight support services is crucial to the planning and execution success of Special Air Missions (SAM's) especially in wartime when diplomacy and negotiation become critical elements of national security strategy.

1.2 GENERAL INFORMATION

1.2.1 QUALITY CONTROL

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in “Performance Requirements Summary”. Contractor shall submit Quality Control Plan with initial proposal. After acceptance of the quality control plan the contractor shall receive the contracting officer’s (KO) acceptance in writing of any proposed change to his QC system.

1.2.2 Quality Assurance (QA)

The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). The QASP monitors the effectiveness, timeliness, and performance of the contractor. This plan details how the Government will evaluate the effectiveness of the contractor and outlines the performance threshold and It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). Significant problems and risks shall be communicated immediately to the contractor’s management and the Contracting Officer.

QA reviews shall be conducted once per quarter or as applicable. The QA review attendees shall:

•Address any current management and technical issues and concerns,
•Assign and review action items,
•Review and update schedules,
•Identify risks and efforts to mitigate them and
•Document issues and decisions

These reviews shall be scheduled at a mutually agreeable location or be done via videoconference, teleconference or thru Web-Ex. Any need for changes to the support required as detailed herein, whether initiated by the government or the contractor, shall be coordinated with the contracting office before any action is taken. The contracting officer is the only individual authorized to make changes in the general scope of this contract.

1.2.3 Special Qualifications

Aircraft dispatchers shall have, at time of award, and maintain as a minimum, the following certifications and qualifications: Annual Federal Aviation Administration Flight Dispatcher Certification, and Department of Defense Information Assurance Awareness Cyber Awareness Training/Certification.

1.2.4 Type of Contract

The government anticipates award of a FIRM-FIXED-PRICE contract.

1.2.5 Non-Personal Services

The services required are non-personal in accordance with FAR Part 37.101.

1.2.6 Work Hours/Holidays

The Contractor shall at all times maintain an adequate workforce required 24/7, 365 days year for the uninterrupted performance of all tasks defined within this performance work statement. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. Any deviation from this work schedule requires prior approval of the Contracting Officer Representative (COR).

The following federal holidays are observed aboard MCBH. The contractor shall perform International Flight Dispatch Support on ALL recognized U.S. Holidays

New Year’s Day (January 1) * Martin Luther King’s Birthday (third Monday in January) President’s Day (third Monday in February) Memorial Day (last Monday in May) Juneteenth (June 19) * Independence Day (July 4) * Labor Day (first Monday in September) Columbus Day (second Monday in October) Veterans’ Day (November 11) * Thanksgiving Day (fourth Thursday in November) Christmas Day (December 25) *

* Note: If a holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday.

1.2.7 PERIOD OF PERFORMANCE

See Schedule

1.2.8 PLACE OF PERFORMANCE

Services may be provided remotely to MCB Hawaii, Building 6655C Kaneohe Bay, Hawaii 96863

1.2.9 Post Award Conference/Periodic Progress Meetings

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.2.10 Primary & Alternate Point of Contact (POC)

The Contractor shall provide the MCAS representative and Contracting Officer with a primary & alternate POC responsible for the performance of the services or work provided. The name of this person and an alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The POC and alternate shall be designated in writing to the Contracting Officer at least 24 hours after contract award.

1.2.11 Key Personnel

Projected replacement of key personnel designated by the Contractor in charge of executing this contract and in charge of overseeing International Flight Dispatch Services and Support must be submitted in writing to the COR and Contracting Officer at least 15 (fifteen) days prior to a replacement. All key personnel, FAA Certified Flight Dispatchers and/or Operations Manager must be able to communicate fluently in English both verbally and in writing.

1.2.12 Contracting Officer’s Representative

The COR will be nominated by the requiring activity and appointed by the contracting officer by separate letter. A copy of the COR’s appointment letter will be sent to the awarded Contractor, identifying the designated duties and limitations of the COR. The COR is authorized to conduct oversight on any and all tasks or requirements and report observations to the Contracting Officer. The COR is not authorized to change any terms or conditions in the contract that pertain to cost, schedule, performance, quality, quantity, or other legal aspects of the resulting order.

1.2.13 Identification of Contractor Employees

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

2.0 PERFORMANCE REQUIREMENTS AND TASKS

The contractor shall provide support for International Flight Dispatch Services and Support. Contractor shall provide as many FAA Part 65 certified personnel as required to accomplish all aspects of mission planning and execution. Flight/Mission Planning system must be included and available to the customer so that the vendor and customer can plan and execute the same.

2.1 Flight Planning, Flight Dispatch, and Flight Following requirements:

Contractor shall maintain annual subscriptions to:

· Foreflight Military Flight Bag (MFB) and associated Military Charting Service (MCS) Subscription

· Foreflight Dispatch

· Proactive Flight Following Service

Subscriptions listed above are required to successfully interface flight planning, flight filing, and dispatch services and updates. These subscriptions provide a centralized system for all phases of flight planning and dispatch that integrates seamlessly with the ForeFlight MFB application used by MCAS, MCBH pilots and aircrew. The above subscriptions allow integration of flight plan releases, dispatch services, and automatic emails containing any changes or flight updates directly to the aircrew and allows visibility to both the dispatcher and pilots without trasmittal interruptions or external connectivity issues.

Contractor shall have the capability to plan worldwide missions for the C-20G (2x Gulfstream GIV Non-SP). Contractor shall provide:

2.1.1 Full aircraft modeling algorithm for aircraft performance and fuel burn.

2.1.2 Proactive flight following service that is capable of providing seamless integration to ForeFlight MFB. Proactive flight following service shall be capable of providing the aircrew with post-departure potential impacts to the flight, prior to the aircraft reaching oceanic. Examples of potential impacts flight following services include, but are not limited to:

· Turbulence

· PIREPS

· Airfield Closures

· Braking action reports

· Diversion Support and rerouting assistance as warranted

· ATC Flow control/EDCT/Airspace flow program

· Ability to monitor systems such as ACARS, SATCOM and other systems as applicable

· Ability to monitor destination weather and alternate weather. If weather is below minimums, shall be capabile of providing alternate airfields that can meet the weather requirements

· Air Space and Airway Closures

2.1.4 Capability to obtain diplomatic clearance for overflight, arrival, and departure of foreign airspace required for high priority, high visibility missions (Tier Two and Tier Three), inside and outside of host nation/countries published lead times, at times within only a few hours of being notified.

2.1.5 Capability to plan and avoid designated countries and other designated areas in order to accommodate approved diplomatic clearance restrictions.

2.1.6 Capability to toggle between General Air Traffic (GAT) and Operational Air Traffic (OAT) filing formats.

2.1.7 Capability to ensure GAT/OAT/Tactical routing/flight plans validate thru Host Nation and EUROCONTROL airspace and abide Host Nation AIP’s, DoD Foreign Clearance Guide, Central Flow Management Unit (CFMU) avoiding any delays of airlift missions.

2.1.8 Capability to electronically file valid/ approved flight plans in the Air Traffic Control system.

2.1.9 Capability to store created flight plans for a minimum of 180 days.

2.1.10 Capability to develop, produce up to date Terminal Enroute Procedures (TERPS) worldwide enroute orientation and plotting charts.

2.1.11 Capability for customer and dispatch provider to access mission planning information / documents / items /flight planning engine / flight plans through secure web access/online portal login.

2.2 FLIGHT PLANNING & DISPATCH SUPPORT

Flight planning and Aircrew dispatch support. MCAS requires Flight Planning & Flight Release information of, on average, 33 releases per month.

2.2.1 FAA Part 65 certified dispatcher available 24/7/365 for flight following, execution, and mission planning of planned, no-notice, and short notice high priority missions (Tier Two and Tier Three). Contractor to provide as many FAA Part 65 certified personnel required to accomplish all aspects of mission planning and execution.

2.2.2 Dispatchers must be familiar with C-20G operating procedures to include but not limited to the various configurations of the C-20G fleet, departure/destination/alternate weather requirements, fuel policies, crew duty limitations, and the sensitivity of high visibility passengers aboard the C20-G

2.2.3 Dispatcher provide necessary flight planning, briefings (Notice to Airman, Weather, flight Plans, etc.), and airfield information with regard to aircraft suitability on all departure and arrival runways and taxiways. Dispatcher shall obtain access and request Meteorological information through Military Flight Bag (MFB) AND Naval Flight Weather Briefer at (https://fwb.metoc.navy.mil/fwb18/FrontPage.aspx). Weather minimums shall be in accordance with CNAF 3710.7 (series)

2.2.4 Contractor shall provide Joint Military Charting Services (JMCS). JMCS is a single repository for all aeronautical information required to task and execute a global mission. In order to increase mission effectiveness on a global scale, pilots, aircrew and operational staff need a solution that reduces the time and cost associated with managing and updating navigational charts and documents.

The contractor is required to obtain and maintain a subscription that integrates JMCS with all chart services available, both DoD and Jeppeson charts included, that offer:

· Complete global coverage of aeronautical navigation charts from multiple sources and in multiple file formats.

· Terrain profile displays 3D information along your intended route, including airspace.

· Updated terrain data uses the latest sources and offers improved detail with 3 arc-second resolution.

· Full-color, vector-based charts allow you to zoom in and out without loss of detail.

2.2.5 Upon notification from MCAS Kaneohe Bay of a mission, the contractor shall create a mission folder on a secure (128-bit encryption) website, accessible from any internet/VPN connected computer or internet devic. The encrypted website shall be the repository for mission flight plans, WX, NOTAMS, charting, DIPS status, PPR status, and airfield information. During the planning phase, information in the folder shall be immediately updated as changes are made to the mission, flight plans are modified, DIPS are requested and received, and other mission information and tasking is being worked. The initial mission planning or work-ups shall be provided for first review not less than 24 hours after mission information is provided to the contractor. Prior to filing the flight plans, the contractor shall validate NOTAMS, airfield operating hours and services, WX, routing, and DIPs. The contractor shall make final delivery of the mission package to include the following: Flight plans, WX, NOTAMS at time of filing/takeoff via the customized web-based system format or fax.

· Charting via integrated MOEC route of flight and terminal charting.

· DIP spreadsheet listing all required DIP information for the mission

· PPR and airfield information

· Intended FBO/ramp/parking locations for aircraft.

· Point of Contact information for all DIPS, PPRs, Airfield Ops, and/or FBOs as appropriate.

· TFRs along route of flight

2.2.6 Dispatcher running/rerunning of any flight plan to meet customer’s needs. Mission itineraries will change, on average, 5 to 7 times/changes between initial planning and actual execution. Required dispatcher initial response time to mission changes or customer queries through the message board will depend on when the change occurs: from initial planning up to 1 week prior to initial response from vendor to customer within 6 hours is required; from 1 week prior to execution to 5 hours prior to execution – initial response from vendor to customer within 2 hours is required; from 5 hours prior to execution through execution – initial response from vendor to customer within 30 minutes is required.

2.2.7 Flight planning transmissions shall be transmitted through a dispatch service capable of providing an uninterrupted interface with ForeFlight Military Flight Bag, e-mail, and fax anywhere worldwide. This item must provide all required deliverables listed in Section 3 as well as provide the required updates and support necessary to maintain the services provided by the ForeFlight Military Flight Bag as current and fully functional.

2.2.8 Dispatcher filing of flight plans is required to be available 24/7/365.

2.2.9 Dispatcher validating flight plans through Euro Control, Central Flow Management unit (CFMU) compliance and Host Nations Airspace/Air Traffic Control Facilities. Flight releases shall be delivered via the methods required under paragraph 5.2.8, as requested by the government, and completed not less than two hours prior to scheduled flight time.

2.2.10 Dispatcher coordinates European Slot Times, Submit for Diplomatic Clearances via Aircraft and Personnel Automated Clearance System (APACS), Prior Permission Required (PPRs) numbers, airport slot times, aircraft services (lavatory, fuel, deicing, parking location, hangar space, customs etc.), quiet hours, airport & service operating hours, w/Defense Attaché Office, Base/Airfield Operations, Fixed Base Operations, Airport Authorities, arrival/departure times with required agencies and provided updates(arrival/departure/mission delay information, aircraft maintenance status, etc.). Dispatcher will follow the contact procedure below, As soon As Possible upon notice of any delay or mission constraint:

Contact the mission planner (aircraft commander) and if he/she cannot be reached, contact the C20 office at 808-257-2694 or kbaz_mcas_vmr_det_kbay_fmb@usmc.mil.

2.2.11 Dispatcher transmission of flight plans to 3rd party server for electronic uplink to aircraft.

2.2.12 Dispatcher running and posting of Ops Data for planning execution purposes, and emergency procedures to include single engine departure procedures.

2.2.13 Dispatch agency establishes secure on-line portal and mobile device to enable dispatchers ability to post trip itinerary (format determined by customer), flight plans, SLOT, diplomatic clearance logs, NOTAMS, weather, runway analysis, ATC filing information, and other miscellaneous information as determined by customer. This portal must have the capability to “zip” batches of files download to mobile devices.

2.2.14 Dispatcher will review airfield suitability restrictions (Pavement Classification Number (PCN)/Aircraft Classification Number (ACN), Load Classification Number (LCN), Weight Bearing Capacity (WBC), etc.)

2.2.15 Dispatcher will review & ensure airports obtain Department of Defense (DOD), FAA/Army Host Nation approved Special Accredited Terminal Enroute Procedures (TERPS) (IAP’s, SID’s, STARS, etc.) and or submit for a TERPS review if required to U.S. Army Aeronautical Service Agency or its European Detachment.

2.2.16 Dispatcher will review the Country/Airport AIP’s, Foreign Clearance Guide for Host Nation Lead Time & Validity requirements, Holiday Observances, Airport of Arrival/Departure, Entry/Exit waypoints/preferred route of flight information.

2.2.17 Dispatcher shall use mission planning information supplied by MCAS Kaneohe Bay to run flight plans which will determine what countries will need DIP for both over flight and landing. The contractor shall create DIP messages in accordance with US DOD Foreign Clearance Guides to request DIPS. If clearances can be done through APACS, standard email/fax, or phone calls, the contractor shall process the clearances. Clearances that require DSN fax/phone or SIPR email shall be forwarded to the government for entry via the required system. The contractor shall track all DIPS and create a DIP sheet for each mission to allow the government easy access to DIP information.

2.2.18. Dispatcher shall check all pertinent TAF and/or METAR information for all departure, destination, alternate, and over-water diverts airports before generating all flight plans. The contractor is responsible for storing frequently used routes.

2.2.19 Dispatcher shall coordinate at airfields for fuel and parking with verification that those services have an approved military contract.

2.2.20 Dispatcher shall ensure that Flight Plans are compliant with all ATC agencies to include military base operations locations and coordinate slot management where applicable.

2.3 Flight Filing.

Upon transmission of release, the contractor shall file the computerized flight plan (CFP) with [ATC] no later than 2 hours prior to scheduled take-off. Flight Plans include WX and NOTAMS applicable to the route of flight. When aircrew determines routing changes are required due to significant weather the contractor shall update the applicable flight release on the customized website within 1 hour of being notified.

2.3.1 Each flight release shall include the following, as applicable:

Work Item/Deliverable
Definition
Mission Planning
The contractor shall track missions and make changes to flight plans/DIPS and other items as changes occur. The contractor shall coordinate DIPS primarily using the APACS DIP filing system.
Prior Permission Required (PPRs)
The contractor shall prepare, send and track PPRs (where required).
Diplomatic Clearances (DIPS)
The contractor shall prepare, send and track DIPS (when necessary).
Naval Flight Information Group (NAVFIG)
The contractor shall review departure, arrival, alternate and over-water-divert airport terminal procedures and obtain NAVFIG approval for applicable non-DOD procedures.
Flight Schedule (PAX)
The contractor shall reference data from the Flight Schedule to begin the release process.
Minimum Equipment List (MEL)
The contractor shall reference the MEL document in order to add/remove any MEL’s to the release and take into account any flight characteristic changes (i.e. altitude or airspeed reductions).
Weather & NOTAMS (WX)
Before a release is started, the contractor shall review all applicable weather and NOTAMS for the route of flight, covering all routes, boundary crossings, airfields (PODs, POAs, Alt, Diverts). Graphical WX Charting.
Departure Airport Minimums / Alternate (TO ALT)
The contractor shall review departure airport RVR in order to determine applicability of a Takeoff Alternate. (In accordance with FAR, vice OPNAV).
Destination Airport Minimums (DEST)
The contractor shall review Destination weather for applicable planning minima.
Alternate Airport Minimums (ALT)
The contractor shall review Alternate weather for applicable planning minima.
FIRs (FIR)
The contractor shall review FIR NOTAMS for applicable planning minima.

2.1 Determining Payload (ZFW) The contractor shall review the (ZFW) in order to determine applicable payload for each release.

Website Check
The contractor shall confirm posting of each release to the customized website. The contractor shall fax/ACARS each release to enroute aircrew when web access is not available.
Mission Ops eCharts (MOEC) for route
The contractor shall provide a MOEC file that includes charting for the route of flight – enroute and terminal charting.

2.4 Foreflight Military Flight Bag, Foreflight Dispatch & Military Charting Service (MCS) (DoD Publications)

2.4.1 Contractor shall maintain annual subscriptions to Foreflight Dispatch, Foreflight Military Flight Bag and associated Military Charting Service (MCS) Subscription to successfully interface flight planning, flight filing, and dispatch services and updates. These subscriptions provide a centralized system for all phases of flight planning and dispatch that integrates flgiht releases and allows automatic emails containing any changes or flight updates directly to the aircrew and allows visibility to both the dispatcher and pilots without trasmittal interruptions or external connectivity issues.

3.0 PERFORMANCE REQUIREMENTS AND TASKING.

The Contractor shall provide personnel and other resources necessary, except those specifically stated as Government furnished, to perform flight planning and dispatch services in support of MCAS Kaneohe Bay’s VMR-Detachment C-20 aircraft in accordance with this PWS.

3.1 The Contractor shall follow all applicable documents and regulations to include but not be limited to the following documents:

3.2 Minimum Equipment List (MEL)

3.3 C-20 NATOPS Manuals

3.4 Applicable Operations Documents (e.g. USMC procedures from USMC-provided operations manuals (and other manuals))

3.5 Federal Aviation Administration (FAA) Regulations

3.6 CNAF M 3710.7 (Series)

3.7 CFLSWINST 3710.15 (Series)

4.0 Government Furnished Items

4.1 The Government will provide the Contractor with mission tasking information, mission changes and other information required to accurately plan flight operations such as the following:

Work Item/Deliverable
Deliverable ID
Phase Delivery
Mission/Flight Schedule with load/passenger information
(SCHED)
As Applicable w/Schedule
Flight Specific Minimum Equipment List
(MEL)
As Applicable

4.2 The Government will provide the contractor with the following manuals or material and continued update of said material with revision service:

Work Item/Deliverable

Minimum Equipment List (MEL): The Government will provide the contractor with all known MELs on the C-20 aircraft. MEL information will also be passed to the contractor as soon as possible after any MEL is determined to affect their aircraft. Pertinent MELs will be entered into the database.

C-20 NATOPS Manuals

CNAF M 3710.7 (Series)

CFLSWINST 3710.15 (Series)

Applicable Operations Documents (MCAS Operations Manual)

4.3 Performance Evaluation. The Contractor shall be evaluated in accordance with the Performance Requirements Summary (PRS) in Paragraph 4.3.1 of the PWS.

4.3.1 Performance Requirements Summary

Stakeholder Outcome
Performance Objective
PWS Section
Performance Standard
Acceptable Quality Level
Surveillance Method
Incentive
Provide dispatch services such as flight planning, flight filing, and flight following services in support of the MCAS Kaneohe Bay’s VMR Detachment C-20 aircraft located at Marine Corps Base Hawaii
Customer Access
2.2.1
Access is available 24/7/365 by all agreed upon communications means for in-flight support.
No unavailability per month
100% inspection
Exercise Option

Past Performance (negative or positive)

Flight Plan Capabilities
2.2.9
Flight plans are complete and available 24/7/365
No dropped flight plans per month
100% inspection
Flight Release
2.2.8
Flight releases are on time and complete
No incomplete flight releases and no flights delayed due to late releases per month
100% inspection
Flight Filing
2.2.10
Flights are filed no later than 2 hours prior to scheduled take-off
No missed filing per month
100% inspection
Initial Mission Planning
2.2.6
Initial work-ups are provided for first review not less than 24 hours after information is provided to the contractor
No initial work ups delivered later than 48 hours after initial notification per month
100% inspection
Diplomatic Clearances
2.1.4
coordination provided for all FIR penetration, foreign overflight, and landing nations
No Diplomatic Clearances missed per month
100% inspection
Mission Change Support
2.2.7
Mission Change Support is available 24/7/365 when aircrew is using contractor’s release and/or flight plan
Not more than one validated complaint per month
100% inspection
Airfield and Route Planning
2.2.6
NOTAMS, airfield operating hours and services, weather, routing, and diplomatic clearances will be validated before flight plans are filed
No invalid destinations, diverts, alternates, or routes will be filed per month
100% inspection

5.0 SECURITY

The Contractor shall comply with all current Marine Corps Base Hawaii security requirements.

Only citizens of the United States and Permanent Resident Aliens of the United States with a verified United States Permanent Resident Card (USCIS Form I-551) are eligible to perform work on this contract. All other Foreign Nationals are not eligible to perform work on this contract.

Prior to employment, the Contractor must send proof of eligibility from E-Verify and a copy of Form I-551 to the Government COR for all Permanent Resident Aliens employed by Prime or Sub-Contractors.

A presidential Executive order and subsequent Federal Acquisition Regulation (FAR) rule required federal contractors to use E-Verify to electronically verify the employment eligibility of employees working under covered federal contracts.The order and the rule reinforce Federal government policy that the Federal government does business only with organizations that have a legal workforce.

The Contractor must provide an updated E-Verify report for all employees and the additional Form I-551 for all Permanent Resident Aliens of the United States with a verified United States Permanent Resident Card prior to any employee gaining access and beginning employment on MCBH. This is an annual requirement that shall be re-submitted to the COR 90 days prior to the end of each Period of Performance beginning September 01, 2018. Failure to meet this requirement that shows compliance of all employees being eligible for employment may impact the exercising of any subsequent option periods. The prime contractor and any sub-contractors shall follow the instructions in the E-Verify Supplemental Guide for Federal Contractors.

Foreign Nationals from the following countries; Iran, Iraq, Syria, Sudan, Somalia, Libya and Yemen are automatically not permitted to be employed under this contract.

Once approved, Contractor’s employees will be provided a base credential that will allow them unescorted access from the main gate of Marine Corps Base Hawaii to place of employment. If contractor’s employees are found at any other location other than their place of employment, they will be prohibited from working aboard the installation. Contractor is responsible to notify their employees that they shall go directly from the main gate to their respective duty station, and that they are not permitted on MCBH installation outside of their respective working hours.

At any time, to include heightened Force Protection Conditions, natural or manmade disasters, and/or any other security concern: the Commanding Officer of Marine Corps Base Hawaii has the sole authority to change MCBH's current security requirements. These changes could impact the original PWS, and the contractor’s immediate compliance will be required at no additional cost to the government.

Only U.S. Citizens are allowed access to government owned and operated computer systems and information and must go through additional background checks to receive a CAC card as described below.

At no time, are foreign nationals without green card status, allowed to work on this contract.

In all cases, each contractor employee shall comply with the HSPD-12 E-Verify Federal Acquisition Regulations FAR Clause 52.222-54, Employment Eligibility Verification.

In all cases, each contractor employee shall comply with all applicable DoD security regulations and procedures during the performance of this contract. Contractor shall not disclose and shall safeguard procurement sensitive information, computer systems and data, privacy act data, For Official Use Only (FOUO) information, and all government personnel work products that are obtained or generated in the performance of this contract. The contractor employee shall take all lawful steps available to ensure that information provided or generated pursuant to this arrangement is protected from further disclosure unless the agency provides written consent to such disclosure.

5.1 Accessing the Base: All Contractor personnel performing work under this contract who require access to Marine Corps Base (MCB) Hawaii, shall obtain a Defense Biometric Identification System (DBIDS) credential from the Provost Marshal Office (PMO), MCB Hawaii.

The Contractor’s employees shall observe and comply with all base rules and regulations applicable to contract personnel, including those applicable to the safe operation of vehicles, and shall not be present in locations not required for the proper performance of this contract.

The Immigration Reform and Control Act of 1986 (IRCA), Public Law 99-603 (8 U.S.C. 1324a) requires employers verify the eligibility of individuals for employment to preclude the unlawful hiring, or recruiting or referring for a fee, of aliens who are not authorized to work in the United States. By signing this proposal/contract or by beginning work under this contract, the Offeror/Contractor certifies it has and will comply with IRCA, to include that it has verified the identity and employment eligibility of any individual employed who is or may be employed by the Offeror and works under this contract.

Application for Vendor/Contractor Passes: The procedures below are the requirements for MCB Hawaii.

1. Contractors requiring a DBIDS credential.

a. After contract award, the Prime Contractor will instruct prime and sub-contractor employees to pre-enroll in DBIDS. DBIDS pre-enrollment instructions are listed in enclosure (1).

b. The Contractor will submit a MCBH S-7 Form 5532 to the Pass and Registration office for all prime and subcontract employees that their contract ultimately supports. MCBH S-7 Form will identify the company name, contract number, period of performance of the contract, location of performance, the full name, date of birth, the DBIDS pre-enrollment code for each employee, and the point of contact information for the Prime Contractor. A MCBH S-7 Form 5532 is enclosure (2) and a fillable version is available at: https://www.mcbhawaii.marines.mil/Offices-Staff/Provost-Marshals-Office/DBIDS/. Submit the MCBH S-7 Form 5532 in person at the Pass and Registration Office, building 1637, MCBH, or via email to: MCBH.PASSHOUSE.FMB@usmc.mil.

c. PMO will conduct criminal history background checks on all prime and sub-contract employees. Denial or revocation of base access may be made if the applicant is determined to have criminal history as referenced in MCB Hawaii Order 5532.1, Control of Access to the Base. PMO will notify the Contractor when eligible employees may proceed to Pass and Registration, building 1637, MCB Hawaii, for their DBIDS credential, and notify the Contractor of employees who are not eligible for base access.

d. Contract and subcontract employees arrive at Pass and Registration building 1637, MCB Hawaii, for their DBIDS credential and must present the two forms of identification used to pre-enroll in DBIDS. Contractor and subcontract personnel operating company or privately owned vehicles will provide valid driver’s license, current vehicle registration, safety inspection, and proof of insurance.

e. Contractor employees will be provided a DBIDS credential that will allow them unescorted access from the main gate of Marine Corps Base Hawaii to place of employment. All contractors will present their DBIDS credential to the gate sentry. If contractor’s employees are found at any other location other than place of employment, they will be prohibited from working aboard the installation. DBIDS credentials must be returned to Pass and Registration, building 1637, MCB Hawaii upon expiration of the credential or termination of employment under the contract. Personnel denied an access pass might appeal in writing to the Commanding Officer, Marine Corps Base Hawaii (Attn: Director, S-7).

f. The Prime Contractor will notify the Pass and Registration Office when a change in core work hours is necessary. Provide a list of employees to the Pass and Registration Office on a MCBH S-7 Form 5532. Employees must already have a DBIDS credential. Pass and Registration will associate the new work hours to the employee’s DBIDS credential and no further action is required by the employees.

g. The Prime Contractor will follow the procedures in paragraph 2a through 2e to request base access for new employees supporting the contract.

h. Contractor may contact the Pass and Registration Office at 808-257-9962/2047 for assistance during the access process if needed.

2. Base access requirements and procedures may change during the term of a contract. The Contractor shall comply with all changes, and such compliance shall not be grounds for a request for an equitable adjustment or other contract modification.

5.2 Additional Security Requirements

5.2.1. Photography is restricted on the Base. Clearance for photography will be obtained from appropriate Base personnel. When requested by the Base, all films must be turned over to the appropriate personnel for processing and security inspection.

5.2.2. Contractor and subcontract employees will access MCB Hawaii and other MCB Hawaii properties only for official business in support of the contract and only during the days and hours specified in their business pass. Violation may result in confiscation of the business pass and debarment from MCB Hawaii.

5.2.3. Do not pickup, remove, or disturb any ordnance (spent or live ammunition, brass, pyrotechnics, etc) found while on MCB Hawaii and other MCB Hawaii properties.

5.2.4. Some areas of the Base may be inaccessible due to road conditions following heavy and/or prolonged rainfall. Adjustments to work schedules due to road/weather conditions shall be coordinated with the sponsoring activity’s COR. If your vehicle gets stuck or breaks down, military personnel are not authorized to pull or tow your vehicle.

6.0 SAFETY

The contractor is solely responsible for compliance of all safety regulations of employees while working on government-owned facilities. All accidents which may arise out of, or in connection with, the performance of services required hereunder which result in injury, death, or property damage, shall be reported in writing to the Contracting Officer and cognizant POC within twenty-four hours of such occurrence.

Reports shall provide full details of the accident, including statements from witnesses. The foregoing procedures shall also apply to any claim made by a third party against the contractor because of any accident that occurs in connection with performance under this contract.

7.0 SMOKING/DRUG/ALCOHOL POLICY

The contractor shall comply with local command smoking policies and workforce requirements. The contractor shall also comply with all Federal drug-free workplace (DFW) and workforce requirements and local command policies. Copies of the applicable policy will be provided to the contractor by the local command Administrative Officer (AO) at the performance start date. The contractor shall comply with all applicable Federal statutes, laws, and regulations to implement a DFWP.

8.0 PERSONAL APPEARANCE

Contractor personnel shall comply with local military commander’s published dress codes.

9.0 PERSONNEL COMPLIANCE/TRAINING

The contractor shall ensure that contractor employees observe and comply with all local and higher authority policies, regulations, and procedures concerning fire, safety, environmental protection, sanitation, security, traffic, parking, energy conservation, flag courtesy, “off-limits” areas, and possession of firearms or other lethal weapons. When two or more directives or instructions apply, the contractor shall comply with the more stringent of the directives or instructions.

10.0 PERSONNEL REMOVAL

Government rules, regulations, laws, directives, and requirements that are issued during the term of the performance period relating to law and order, installation administration, and security shall be applicable to all contractor employees and representatives who enter the installation. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site or installation. Removal of employees does not relieve the contractor from the responsibility for the work defined in this contract. The contractor is expected to provide support services despite personnel removal or other unforeseen condition.

10.1 Removal by Commanding Officer, MCBH: The Commanding Officer, MCBH may, at his discretion, bar an individual from the installation under the authority of 18 USC 1382 (1972), for conduct that is determined to be contrary to unfavorable determination, discipline, or installation security and safety.

10.2 Removal Requested by Contracting Officer (KO): The KO may require the contractor to remove an employee working under this contract for reasons of misconduct or security violations. Contractor employees shall be subject to dismissal from the premises upon a determination by the KO that such action is necessary for the interest of the Government.

10.3 Removal by Military Police: Contractor employees may be denied entry to or may be removed from the installation by Military Police if it is determined that the employee’s presence on the installation may be contrary to discipline, or installation security and safety.

11.0 VEHICLE AND EQUIPMENT OPERATION

11.1 (POV) Permits: Contractor personnel using POVs on DoD installations shall have proper permits for entry onto the installations. All vehicles, private or contractor-owned, shall comply with the vehicle operation regulations that govern installations. All vehicles are subject to search while on DoD installations. Only licensed contractor personnel shall operate vehicles on DOD installations. Vehicles shall be operated IAW local and state laws as well as installation-specific traffic regulations.

11.2 (POV) Parking: The contractor shall utilize on-station POV parking in authorized areas. The Government reserves the right to change parking arrangements at any time.

11.3 Traffic Accident Report Requirements: The contractor shall report to Base Security, within one hour, any traffic accident involving contractor personnel that occurs on base, whether in the performance of this SOW or commuting in their POVs, IAW Office of the Chief of Naval Operations Instruction (OPNAVINST) 5102.1 series, OPNAVINST 5100.23 series, and other applicable local instructions. The contractor shall supply a copy of any on-base traffic accident report to the COR within five workdays after each occurrence.

11.4 Fines, Fees, Point Assessment and Other Costs: The contractor shall pay all fines, fees, point assessment, and other costs associated with traffic violations or accidents that occur in the performance of work under this contract.

11.5 Accidents: The contractor is solely responsible for compliance of all safety regulations of employees while working on government-owned facilities. All accidents which may arise out of, or in connection with, the performance of services required hereunder which result in injury, death, or property damage, shall be reported in writing to the Contracting Officer and cognizant POC within twenty-four hours of such occurrence. Reports shall provide full details of the accident, including statements from witnesses. The foregoing procedures shall also apply to any claim made by a third party against the contractor because of any accident that occurs in connection with performance under this contract.

12.0 NON-PERSONAL SERVICE STATEMENT

Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the statement of work. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the FAR. The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

13.0 DEFINITIONS AND ACRONYMS

ACARS - Aircraft Communications Addressing and Reporting System APACS - Aircraft and Personnel Automated Clearance System ATC – Air Traffic Control CFLSWINST – Commander, Fleet Logistics, Support Wing Instruction CFP – Computerized Flight Plan CNAF – Commander Naval Air Forces COR – Contracting Officer’s Representative DIP/DIPS – Diplomatic Clearances DoD – Department of Defense DMS – Defense Messaging System EDTC – Expected departure clearance times FAA – Federal Aviation Administration FAR – Federal Aviation Regulation FBO - Fixed Base Operator FIR – Flight Information Region FLIP – Flight Information Publications KO – Contracting MELS – Minimum Equipment List METAR - MÉTéorologique Aviation Régulière (French. Standardized weather report) MOEC – Mission Ops eCharts (Jeppesen electronic charting product) NAVFIG – Navy Flight Information Group NATOPS - Naval Air Training and Operating Procedures Standardization NOTAMS – Notice to Airmen PIREP – Pilot Report (report of actual conditions as encountered by an aircraft in flight) POD – Point Of Departure POA - Point of Arrival PPRs – Prior Permission Required Clearances RVR – Runway Visual Range SATCOM – Global satellite communications TAF - Terminal Area Forecast TFR – Temporary flight restriction (a NOTAM that defines a restricted area due to hazardous conditions, special event, or a general warning) WX – Weather ZFW – Zero Fuel Weight

QUESTIONS & ANSWERS

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File details come from the government source that posted it. Updated .