MARCENT IDIQ PWS for Industry Day.docx

Performance Work Statement For The United States Marine Corps Forces, Central Command Operations Analysis Management Services (OAMS)

1. (U) Introduction

1.1 (U) Scope

1.1.1 (U) The tasks contained within this Performance Work Statement (PWS) provide professional services to support the United States Marine Corps Forces, Central Command (MARCENT) and subordinate commands. The scope of the requirement includes professional services for MARCENT in the areas of command element, manpower, intelligence, operations, logistics, planning, communications, Operations Plans (OPLANS), Concept Plans (CONPLANS), strategy development, doctrinal reviews, operational policy reviews, crisis action planning, deliberate planning support, training and educational plans, and wargaming exercise support within the continental United States (CONUS) and outside the continental United States (OCONUS).

1.1.2 (U) Background

1.1.2.1 (U) MARCENT is located aboard MacDill Air Force Base (AFB), Florida and serves as a Component Command to U.S. Central Command (USCENTCOM). A two-star United States Marine Corps (USMC) General Officer (COMUSMARCENT) commands MARCENT. MARCENT consists of a Command Element, Manpower Directorate (G-1), Intelligence Directorate (G-2), Operations Directorate (G-3), Logistics Directorate (G-4), Plans Directorate (G-5), Communication Directorate (G-6), Comptroller Directorate (G-8), Staff Judge Advocate Directorate (SJA), Communications Strategy & Operations Directorate (CSO), and a Force Surgeon Directorate.

1.1.2.2 (U) The Command Element directs executive level management and the required command and control actions for command-wide mission execution.

1.1.2.3 (U) The G-1 performs analysis of manpower requirements to support operations. Additionally, the G-1 advises and assists the Commander in matters relating to personnel operations, management, policy, administration, awards, correspondence, travel management, the Government Travel Charge Card (GTCC) Program, and administrative support to all Marines stationed at MacDill AFB as well as individual augments in the USCENTCOM Area of Responsibility (AOR).

1.1.2.4. (U) The G-2 provides timely, accurate, and relevant multi-discipline, multi-function intelligence support tailored to the USCENTCOM AOR for the COMUSMARCENT, staff and subordinate units in order to (IOT) assist in the Command’s decision making and staff actions for MARCENT’s component responsibilities and Title 10 service obligations. MARCENT G-2 also coordinates with Higher, adjacent, and relevant supporting agencies.

1.1.2.5 (U) The G-3 advises the COMUSMARCENT in all matters pertaining to current and future operations and is responsible for organizing, directing, and controlling USMC operations in the USCENTCOM AOR. The G-3 validates all force requirements and coordinates all Global Force Management (GFM) requirements with the Service and USCENTCOM. The G-3 has primary staff cognizance over training, readiness, personnel recovery, and force protection across the warfighting functions. The G-3 synchronizes the associated supporting actions required to conduct current and future operations and reporting across the staff.

1.1.2.6 (U) The G-4 plans and coordinates deployment, sustainment, and redeployment support for Marine Corps forces assigned or attached to CENTCOM. The G-4 works with units and support agencies worldwide to ensure equipment accountability, responsive supply support, distribution efforts and monitors both ground and aviation equipment readiness. The G-4 develops and executes deployment and redeployment strategic movement plans, provides engineering and facilities support, provides operational contract support, coordinates equipment requirements with other service Components and provides adequate basing/life support for deployed Marine Corps forces. The G-4 Supply section maintains the command supply account and oversees the command equipment warehouse as well as ensure theater units receive required supply support.

1.1.2.7 (U) The G-5 assists and advises the COMUSMARCENT in joint-level and service-level planning, deliberate planning, crisis action planning, force deployment planning, Information Operations (IO), Special Technical Operations (STO)/Special Access Programs (SAP), command strategy and policy generation, doctrine review and analysis, Naval, command relationships, componency, security cooperation, CENTCOM exercises, Key Leader Engagement (KLE), operational assessments, and requirements development, validation, and prioritization.

1.1.2.8 (U) The G-6 provides communication support to MARCENT as well as command, control, communications, and computer (C4) policy advocacy to CENTCOM Communications (CCJ6) and HQMC agencies. The G-6 conducts C4 planning and validation for USMC forces operating in the CENTCOM AOR.

1.1.2.9 (U) The G-8 advises COMUSMARCENT in all budgetary and fiscal matters. The G-8 ensures COMUSMARCENT has access to required financial resources and ensures those resources are used efficiently, effectively, and in compliance with existing fiscal laws and regulations. The G-8 has overall responsibility for budget formulation and execution, financial management, accounting policy and systems, program analysis and performance measurement, audits, and internal controls.

1.1.2.10 (U) 5th MEB (also referred to as TF 51/5) is located in the Kingdom of Bahrain. 5th MEB conducts tactical level command and control of Marine Corps forces within CENTCOM’s AOR. 5th MEB also conducts planning in support of contingencies, exercises, and executes Naval Integration actions.

1.1.2.11 (U) The Office of the SJA provides timely, accurate, and effective command legal advice and support across six functional areas (international and operational law, administrative law, military justice, civil law, legal assistance, and legal administration) to COMUSMARCENT, MARCENT staff, and subordinate commands in order to support mission accomplishment. This includes coordination with supporting legal and investigatory agencies, and technical oversight of subordinate commands’ legal support and advice.

1.1.2.12 (U) The CSO advises the commander and staff, providing objective counsel regarding strategic communications, proposed courses of action, policy decisions, and their impact on key audiences. Additionally, CSO oversees all imagery distributed by subordinate commands in the AOR and includes the management of all MARCENT outward facing public websites and social media.

1.1.2.13 (U) Force Surgeon is the senior medical advisor to the MARCENT Commander.

1.1.3 (U) Security and Mission Essential Requirements

1.1.3.1 (U) The Contractor must meet all requirements contained in the DD Form 254. Highest level of classification of the required work is at the Top Secret (TS) Sensitive Compartmented Information (SCI), enabling access to all sources and classifications of planning documents and network communications, including Special Access Program (SAP) level. The following security clearance matrix describes the clearance level required for each requirement of this PWS.

1.1.3.1.1 Security Clearance and Mission Essential Personnel Matrix

The following table depicts the security clearance level and mission essential contractor personnel required for each task area and requirement of the PWS, per description included in section 4 of the PWS.

Task Area

Requirement

PWS

Section

Security Clearance Required Mission Essential per DFARS 252.237-7023 and 7024

Command Element

Manpower Directorate (G-1)

Global Force Manpower Support

Operations Directorate (G-3)

Command and Control Systems Training Analysis

Logistics Directorate (G-4)

Plans and Policy Directorate (G-5)

Communication Directorate (G-6)

Financial Management (G-8)

5th MEB

1.1.3.2 (U) Common Access Card (CAC) Issuance: Both physical and logical access is the requirement to qualify for CAC issuance for Contractors who need access to, or are stationed on, bases/facilities that use Navy Access Control System (NCACS). If both physical and logical access is deemed warranted, then the Government will sponsor the Contractor for the issuance of a CAC. Within 10 calendar days of contract award, the Contractor must identify those personnel to the Contracting Officer Representative (COR) for whom the Contractor can justify requiring physical and logical access. Personnel without a favorably adjudicated clearance are ineligible for a CAC.

1.1.3.3 (U) The data management and processing systems required for duties outlined in this PWS are classified systems. These systems are mission critical and maintained at the SCI/SAP level. Contractor personnel requiring access to the data management and processing systems must possess a current Single Scope Background Investigation (SSBI) with Intelligence Community Directive 704 “Personnel Security Standards and Procedures Governing Eligibility for Access to Sensitive Compartmented Information and Other Controlled Access Program Information” eligibility and appropriate security clearance.

1.1.3.4.1 (U) Personnel whose duties meet the criteria for an automated information system (AIS) Level 1 designation require a favorably adjudicated Tier 5 (T5) or Tier 5 Review (T5R) of the SSBI. This applies to all IA and Cybersecurity tasks. The T5 or T5R must be updated every 5 years. A favorably adjudicated Tier 3 (T3) or Tier 3 Reinvestigation (T3R) for Contractor personnel is required for AIS Levels 2 and 3. Additionally, National Telecommunications Directive (NTD) 02-06, Information Assurance (IA) Training Requirement, DoDD 8140-M, Cyber Security Training, Certification, and Workforce Management Policy, and DoDI 8500.2 E3.3.7 require that all authorized users of DoD Information Systems receive initial IA awareness orientation as a condition of access and thereafter must complete annual IA refresher awareness training to maintain an active user account. Access requests to DoD IT systems must utilize OPNAV 5239/14 (July 2008) SAAR-N form. SECNAVMAN 5239.2 IA Workforce Management Manual provides additional amplifying policy and requirements.

1.1.3.5 (U) Communication Security (COMSEC): The data management and processing systems being managed include COMSEC equipment and material. The Contractor must meet COMSEC briefing and Local Element management certification requirements available under the OPNAVINST 2201.4, DoD Instruction 8523.01 and Air Force Manual 17-1301.

1.1.3.6 (U) The Contractor must develop, implement and maintain an OPSEC program; pursuant to the National Security Decision Directive Number 298, DoD Directive 5205.2, USMC OPSEC guidance, and supplementary instructions. The Contractor’s OPSEC program must be in accordance with this PWS and the DD-254 Contract Security Classification Specification. Additionally, the Contractor’s OPSEC program must comply with security requirements imposed by documents generated in response to DoD 5200.39, Critical Program Information (CPI) Protection within the Department of Defense, July 16, 2008 as well as MARCENT imposed OPSEC requirements. The Contractor must comply with DFARS 252.204- 7012 Safeguarding Covered Defense Information and Cyber Incident Reporting. If a conflict is identified between USMC and higher-level guidance, the Contractor must contact the COR for clarification. Additionally, the Contractor’s OPSEC program must enhance protection of classified and unclassified critical information, used at the Contractor’s location. Subcontractors must also comply with all OPSEC requirements stated in this PWS.

1.1.3.6.1 (U) OPSEC Awareness education and training must be coordinated through MARCENT. The COR can assist with training coordination. All personnel supporting the contract must receive initial OPSEC awareness training and annual OPSEC refresher training.

The Contractor may use existing MARCENT approved OPSEC awareness education, training, and planning processes vice creating a new program.

1.1.3.6.2 (U) The OPSEC plan must be provided to the MARCENT COR no later than 60 days after contract award. Program protection measures must be applied and approved by MARCENT at all locations where Critical Information is developed, produced, analyzed, maintained, transported, stored, tested, or used in training. While performing on a Government site, the Contractor must comply with the OPSEC guidance or plans specific to that location or program supported. The Contractor must request guidance from the COR on any specific predetermined OPSEC critical information.

1.1.3.7 (U) SCI Justification: Due to the sensitive nature of operational information, which will be required to successfully execute the requirements identified in this PWS in support of MARCENT, the Contractor is required to have the ability to access SCI, as directed by the Government. The access must include SCI spaces, documentation, and data which are relevant to the development and successful execution of the requirements. The Contractor must utilize SCI data, information, and systems, as directed by the Government, to conduct research, attend TS/SCI meetings, and create TS/SCI scenarios, briefs and deliverables. This type of information is necessary to examine, analyze, and determine the most effective methods of operational support for air and ground planning, integration, and coordination of recommendations regarding complex military projects, and joint U.S. and/or combined multi-national operations and environments. This task will involve access to intelligence data and systems, including SCI-level access to perform analysis and integration tasks.

1.1.3.8 (U) The Contractor shall ensure it and all subcontractors have completed the Contract Security Classification Specification Department of Defense (DoD) DD Form 254. All DD Form 254 requirements must be completed and approved prior to commencing any work under this contract. Before any subcontracting can take place, approval from the Government Cognizant Security Officer is required. If the Contractor substitutes a subcontractor, a revised DD Form 254 must be provided and substitution can only take place once the Government Cognizant Security Officer approves the DD Form 254.

1.1.3.9 (U) The Contractor shall be responsible for ensuring all contract personnel are U.S. citizens. Contractor personnel performing at the TS/SCI level shall possess an in-scope (per current DoD 6-year reinvestigation requirement), favorable, ST5 investigation (to include SBPR, PPR, T5R, or current enrollment in the DoD Continuous Evaluation (CE) / Continuous Vetting (CV) program), adjudicated for SCI eligibility by the DoD Central Adjudication Facility (DoD CAF) without conditions, exceptions, or waivers at the time of performance and must maintain the level of security required for the life of the contract.

1.1.3.10 (U) Synchronized Pre-deployment and Operational Tracker (SPOT). The Code of Federal Regulations mandates Contractor accountability in contingency areas using the SPOT. The CFR covers a Title 10 requirement for common Contractor databases. The Defense Federal Acquisition Regulation Supplement (DFARS) requires Contractor companies to use SPOT and Contractor personnel to have a SPOT generated letter of authorization (LOA) signed by the government’s contracting officer in order to process through a deployment center or to travel to, from, or within the operational area. The LOA specifies authorizations or government support that Contractor personnel are entitled to under the contract. (https://www.acq.osd.mil/log/ps/spot.html). The applicable DFARS Clause is: 252.225-7040 Contractor Personnel Supporting U.S. Armed Forces Deployed outside the United States. (October 2015)

1.1.4 (U) General PWS Management

1.1.4.1 (U) The Contractor must provide technical support to MARCENT staff and subordinate commands. Technical support includes, but is not limited to research and analysis, design and development, and program management of the tasks specified in this PWS. On-site technical liaison, during normal business hours, is required.

1.1.4.2 (U) Requirements under this PWS is Performance-Based and in accordance with FAR

37.6. Contractor performance is evaluated based upon the measurable Performance Metrics identified under the Performance Requirement Summary section of this PWS. Evaluations include input from the customer as well as the Contractor status reports submitted to the Contracting Officer Representative (COR). The assessment methods of surveillance include visual observation, written documentation evaluation, and customer feedback. The Contractor must summarize their performance in support of the government generated annual Contractor Performance Assessment Report (CPAR).

1.1.4.3 (U) Services provided under this PWS are delivered to the United States Government (USG). The USG retains authority on what information is released to foreign nationals. All training or services to coalition partner militaries for instructional support and training is directed under and in accordance with International Traffic in Arms Regulations - 22 CFR 126.4 (a). All activities relative to coalition partner nations must be locally approved by the U.S. military or DoD civilian employee representative. This includes formal or informal instruction of foreign persons within the U.S. or abroad; including information publications through various media, training aids, orientation briefs, training exercise, and military advice.

1.1.4.4 (U) Contractor Personnel. Contractor employees’ conduct must be IAW 5 CFR Parts 2600-2641 and DOD-5500 7-R (Joint Ethics Regulations). Removal of a contract employee from the job site, whether by Government direction or the Contractor, does not relieve the Contractor of the requirement to provide sufficient personnel to perform in accordance with this PWS. IAW 18 USC 1382, the authority of the Government to control and deny a Contractor employee entry to all or part of Government facilities is absolute. The individual concerned has no right to appeal. The Contractor must minimize delays in starting work because of issues with having insufficient cleared personnel.

1.1.4.5 (U) All Contractor employees must clearly identify themselves as a “Contractor employee vice a DoD employee” when performing the tasks specified in this PWS. Contractor employees must clearly identify who their employer is in a visible area (i.e. clothing, company shirt/logo, pin, company ID, etc.).

1.1.4.6 (U) The Contractor must satisfactorily accomplish the work assigned within this PWS with minimal Government assistance and oversight. The Contractor must eliminate or minimize the number of instances where they are unable to satisfactorily perform work without Government direction. The COR will be soliciting and documenting Government customer feedback. This feedback supports the data contained under the Performance Requirements Summary (PRS) and CPARS evaluations.

1.1.4.6.1 (U) The Contractor must communicate daily with the COR regarding the schedule and performance of tasks outlined in this PWS. These communications will be via phone and/or email. Holidays and weekends are excluded from this requirement unless directed by the COR.

The Contractor must respond to Government communications and provide an estimated time until resolution in less than one (1) business day.

1.1.4.6.2 (U) The Contractor must successfully integrate and coordinate all activity needed to execute the requirement. The Contractor has 30 calendar days to fill any vacancies at the secret level and 45 calendar days for security clearances above secret.. TheContractor must provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. Subcontractor management must prevent adversely impacting the cost, schedule, and performance of tasks within this PWS. The Contractor must seek to ensure customer satisfaction as well as professional and ethical behavior of all Contractor personnel. The Contractor is responsible for any subcontract management necessary to integrate work performed in accordance with this PWS. The Contractor is responsible for subcontractor performance. The Contractor must manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.

1.1.4.6.3 (U) The Contractor is responsible for effective management of the resources assigned. The Contractor must establish clear organizational lines of authority and responsibility. The Contractor must maintain continuity between support operations and the Contractor's corporate offices. The Contractor must establish processes and assign appropriate resources to effectively manage its personnel. The Contractor must have an on-site, single point of contact, to manage Contractor employees. The Contractor must assign work effort and maintain accurate time keeping records of personnel. The Contractor must ensure there is sufficient depth of personnel available to complete all the assigned and projected work to avoid negative impacts to cost, schedule and performance.

1.1.4.6.4 (U) Post Award Conference (PAC). The Contractor must participate in a PAC. The PAC provides introductions, coordinates security requirements, discusses schedules, prioritizes PWS requirements, and provides details regarding the transition of work requirements. The PAC will occur within (30) days of award. Attendance of contractor’s assigned program manager of this effort is required. The conference will be held at MARCENT’s Government facility. All cost other than non-local travel for the post-award conference attendance shall be included in the applicable Firm Fixed Price CLINs.

1.1.4.6.5 (U) The Contractor must provide program management oversight to ensure all work conducted within this PWS is planned and executed in a manner that will achieve all of the objectives. The Contractor must establish and perform business management functions to ensure contracting related actions meet timelines established in accordance with this PWS. The Contractor must propose qualified personnel to fulfill the requirements of the contract.

1.1.5 (U) Place of Performance and Government Furnished Equipment

1.1.5.1 (U) The Contractor shall provide services in accordance with the place of performance identified in the table below. The services being provided under this PWS must be performed at the following locations:

Supported Headquarters Primary Place of Performance

1.1.5.2 (U) MARCENT and 5th MEB representatives will provide facilities access, computer and administrative support, and unclassified and classified technical information, as required, for the performance of this task. The Government must also provide for Marine Corps Enterprise Network (MCEN) connections for Non-Secure Internet Protocol Router Network (NIPRNET), SECRET Internet Protocol Router Network (SIPRNET) and JWICS (as appropriate).

1.1.5.3 (U) The Government will provide desks space and all necesarry equipmet to contractor to personnel working in Government premises. Number of desk available will be provided at the task order level.

1.1.5.3.1 (U) Personnel Substitution: The Contractor shall ensure services are uninterrupted. In order to ensure mission readiness and compliance, the contractor shall notify the COR, in writing, about any personnel substitutions taking place and a mitigation plan to ensure service coverage. Personnel substitution must meet or exceed the staffing plan terms and technical competencies included in the proposal. The COR will provide written approval or disapproval to the Contractor.

1.1.5.3.2 (U) All personnel substitutions must be submitted in writing to the COR for approval, at least 15 days prior to proposed substitution, and at least 30 days if the proposed substitution requires a security clearance. The 30-day advance notice will allow time for the COR to process the preliminary Security Documents to the appropriate clearance level for the proposed substitution.

1.1.6 (U) Travel:

1.1.6.1 (U) Local travel (within 50 miles of assigned government site/place of performance) is not reimbursable under this contract as a travel expense.

1.1.6.2 (U) Government-directed travel will be reimbursed IAW with FAR 31.205-46 (a) (2).

All reimbursable travel will be approved by the COR and/or Technical Point of Contact (TPOC). Itemized receipts from travel must be maintained by the Contractor and submitted to the COR or contracting officer with each associated invoice upon request. Travel will be required to support the various events outlined in the PWS.

1.1.6.3 (U) The Government will not reimburse travel costs associated with sending employees to their duty station and travel home. The Contractor is responsible for making all needed arrangements for its personnel. This includes, but is not limited to medical examinations;

immunizations; passports, visas, SPOT training and data input, etc. and security clearances. If any work will take place on a U.S. Navy vessel and/or via government aircraft, the Contractor personnel must comply with all current badging and security procedures required for gaining access to the Government site and vessel.

Authorization to visit the vessel must be obtained prior to travel. Contract Personnel may require a theater clearance and a country clearance for OCONUS locations. All travel must be in accordance with the DoD Foreign Clearance Guide. Contractor personnel must support the projected travel in support of government requirements to MARCENT AOR and supporting locations, which includes but not limited to the following countries.

Bahrain United Arab Emirates (UAE) Saudi Arabia Jordan Egypt France Germany United Kingdom Oman Qatar Kuwait Iraq Israel Afghanistan Syria Lebanon Yemen Pakistan Turkmenistan Uzbekistan Kyrgyz Republic Tajikistan Kazakhstan Djibouti Cyprus Turkey Italy Greece

1.1.6.4 (U) The Contractor shall be available for travel on less than 24 hours-notice and coordinate personnel recovery and AT/FP training for forward deployed forces.

1.1.6.5 (U) Contractor personnel assigned to execute this contract shall possess the ability to execute OCONUS travel throughout the CENTCOM AOR.

1.1.6.6 (U) Contractorl shall provide appropriate personal protective equipment for personnel operating within the CENTCOM AOR.

1.1.6.7 (U) Contractor personnel assigned to execute this task shall possess a current US Passport with ability to travel and work overseas. All OCONUS travel shall comply with the Department of State Standardized Regulations.

1.1.6.8 (U) Contractor Site Lead will provide a monthly travel audit to MARCENT staff to include executed, current, and future travel costs for the current Option Year:

1.1.6.9 (U) Continuity of Operations Plan (COOP): Contractors will be required to perform all functions and support in a designated alternate location in the event of conflict or disaster requiring the temporary relocation from the primary place of performance.

1.1.7 (U) Other Direct Costs:

1.1.7.1 (U) Procurement of overnight shipping may be required in support of the performance and requirements for this tasking.

1.1.7.2 (U) The Contractor shall account for cost related to deployment under the Other Direct Costs CLIN. Deployed Contractor personnel salary compensations, Defense Base Act (DBA) insurance, associated Visa processing OCONUS, and special pay shall be included under the ODC CLIN. Contractor personnel deploying into active combat theaters shall require a SPOT LOA. Deployment cost transactions such as Hazard and Hardship pay shall be in accordance with the Department of State Standardized Regulations.

1.1.8 (U) Transition-In and Transition-Out

1.1.8.1 (U) The Contractor shall provide the services necessary to ensure a successful transition of services for the same or similar requirement. Throughout the transition-in period & transition-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The Contractor must facilitate the transfer of work control, processing, and assigning functions during the transition-in/transition-out periods.

1.1.8.2 (U) There will be a 60 day transition-in period, starting the day after award. The purpose of this transition-in period is to ensure a smooth transition of services from the predecessor contract to the current contract.

1.1.8.3 (U) A contract transition-out period shall commence 60 days prior to the end of the contract. The purpose of the transition-out period is to ensure a smooth transition of services from the incumbent contractor to the follow-on contractor.

1.1.8.4 (U) PHASE IN /PHASE OUT PERIOD (If applicable): To minimize any decrease in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board during a thirty (30) day phase in/ phase out period. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.1.9 Quarterly Contract Conferences

1.1.9.1 On a quarterly basis, the Contractor shall coordinate and facilitate contract conferences.

During these conferences, the Contractor shall discuss with the Contracting Officer and Contracting Officer Representative any performance matters, lessons learned or concerns identified during contract performance. The Contractor shall report any cyber security incidents or threats received by the contractor and its network.

1.1.10 (U) Contractor’s Proposal Incorporation Into Contract

1.1.10.1 The Contractor’s proposal is hereby incorporated into the contract. In the event of any conflict between the proposal, which is incorporated into the contract, and any other portion of the contract, the conflict shall be resolved in favor of the contractual terms that were provided in the Government's proposal request. Moreover, in the event that the contractor’s proposal exceeds any proposal request requirement it will become the minimum or threshold contract requirement.

1.2.0 (U) APPLICABLE DOCUMENTS

1.2.1 (U) Technical requirements to be executed by the contractor, under this PWS, require the Government to provide access to appropriate documents. The Contractor must use the latest references and comply with changes to laws and regulations during the execution of this contract.

2.0 (U) TECHNICAL REQUIREMENTS AND TASKS

2.1 (U) The scope of this effort is summarized as follows:

2.1.1 (U) There are 9 task areas in this PWS. Each task area contains specific requirements that must be supported in order to meet the terms of the contract.

2.1.2 (U) The Contractor must execute the tasks and requirements outlined below.

2.2 (U) Task 1- Command Element Support Services: The Contractor shall provide a capability for support services for MARCENT’s Executive Office, Command Security Management Office, and Executive Office Analysis. Required services and capabilities under this task are:

2.2.1 (U) Requirement 1- Executive Office Administrative Support:

2.2.1.1 (U) The Contractor shall provide Executive Assistant proficiency level administrative support to the staff. The services entail coordination of travel orders, travel order generation, and coordination of preparatory and closing actions associated with Key Leader Engagements.

Services shall also support the preparation and coordination of schedules, drafting of correspondence documents, and assisting in the coordination of operational tasks from within and outside MARCENT. The provided services will directly support MARCENT’s Chief of Staff.

2.2.2 (U) Requirement 2- Security Management Office Support:

2.2.2.1 (U) The Contractor shall provide direct support to the Command Security Management Office. The Contractor shall provide personnel with the ability to perform all security tasks. The Contractor shall support the handling, marking, storage, safeguarding, and destruction of classified material/information and Controlled Unclassified Information.

2.2.2.2 (U) The Contractor shall verify security clearances, initiate visit requests, and assist in the execution of security clearance procedures. The Contractor must be eligible to gain access to all pertinent security clearance databases (e.g., Defense Information System for Security (DISS) and National Background Investigation Services (NBIS). The contractor shall prepare reviews and assessments for government approval.

2.2.2.3 (U) The Contractor shall report to the MARCENT location at MacDill Air Force Base in the event that the security alarm is triggered when the primary Government Security personnel is not available. These services shall be in addition to the core hour support. Historically, there have been five on-call/after-hours service calls per year. On average, each service call lasted two hours.

2.2.2.4 (U) The Contractor shall follow the National Industrial Security Program Operating Manual (NISPOM) when performing the duties on this requirement.

2.2.3 (U) Requirement 3- Writing and Analysis Services:

2.2.3.1 (U) The Contractor shall develop Operational Update Products (OUP) through expert analysis and review of disparate and disaggregated documents. The Contractor shall provide Operational Update Products services to assist the Commander in introducing matters of high importance to the Commandant of the Marine Corps and the Combatant Commander. The Contractor shall possess the capability to access all source information, including TS SCI-level information. The Contractor shall assist in generating and refining studies, plans, briefs, policies, and strategies. Operational Update Products must be submitted in accordance with the Performance Requirement Summary. The Contractor shall work in close conjunction with all staff sections but be intimately familiar with G-3 Operations on a daily basis. The Contractor shall on request provide written executive level summaries of operations, concepts, requirements, meetings and plans, Commander level correspondence in the form of AMHS message traffic, and other executive level correspondence on behalf of the Commander or the G-3 Operations executive leadership. The Contractor shall conduct staff coordination, task management, and scheduling activities pertaining to G-3 Operations as required by direction from the G3 Operations. The Contractor shall support annual staff indoctrination training that incorporates knowledge of Commander’s preferred writing and presentation styles and formats, best practices and techniques for presentation and addresses Commander’s priorities for staff work. The Contractor shall assist the G-3 in scheduling and presenting Staff training up to two times per calendar year.

2.2.3.2 (U) The Contractor shall provide all oral and written deliverables using a mastery English language level. The Contractor shall possess thorough understanding of the issues prevalent in the CENTCOM AOR and knowledge of military operations. Unclassified and classified information will be prepared, as appropriate.

2.2.4 Requirement 4: (U) COMSTRAT Assessment Analysis:

2.2.4.1 (U) The Contractor shall provide open-source information analysis services. The services provided shall include social and traditional media analysis and communication effects assessment. The provided services shall include providing situational awareness and event reporting. Analysis services provided shall include the CENTCOM AOR and selected border countries. The analysis services shall focus on MARCENT's Theater Security Cooperation (TSC) engagement countries, Marine Expeditionary Units (MEUs) and other MARCENT subordinate commands. The Contractor shall also provide tailored analytical products and reports, as requested, to include primers supporting operations, exercises, and other TSC events.

The Contractor shall provide media analysis and an effects assessment capability to measure the effects of the Commanders' themes, communications objectives, and engagement activities.

Services shall be delivered in the form of daily and weekly open source media summaries and analyses. The Contractor shall provide photographic content to enhance social media presence and assist with internal and external communication efforts. The provided services shall include capturing images of MARCENT activities for internal use and through social media, amplifying communication objectives with releasable content of operational unit activity.

2.2.4.2 (U) The Contractor must be proficient using open-source aggregate software, to include but not limited to “Talk-Walker.” Software access is provided by the government.

2.2.4.3 (U) The contractor shall develop Operational Updated Products (OUP) through expert analysis and review of disparate and disaggregated documents. The contractor shall provide Operational Update Products services to assist the Commander in introducing matters of high importance to the Commandant of the Marine Corps and the Combatant Commander. The contractor shall possess the capability to access all source information, including TS SCI-level information. The contractor shall assist in generating and refining studies, plans, brief, policies and strategies. Operational Update Products must be submitted in accordance with the Performance Requirement Summary. The contractor shall work in close coordination with all staff sections but be intimately familiar with G3 operations on a daily basis.

2.2.4.4 (U) The contractor shall provide all oral and written deliverables using a mastery English language level. The contractor shall possess thorough understanding of the issues prevalent in the CENTCOM AOR and knowledge of military operations. Unclassified and classified information will be prepared, as appropriate.

2.2.4.5 (U) The contractor shall be fundamentally proficient at, and OJT trained in, writing and/or editing basic journalism-style stories, photo captions, news releases, media advisories and Public Affairs Guidance in support of MARCENT Operations, Activities and Investments, and will deliver such products on request.

2.2.4.6 (U) The contractor will have a firm working knowledge of the Defense Visual Information Distribution Service (DVIDS) platform, and he/she will possess the ability to fully operate within the system. This includes uploading and releasing product, otherwise managing product, manage trouble calls within the system and download product from the system.

2.2.4.7 (U) The contractor will have a working knowledge of, and receive OJT training with, all MARCENT-owned government-issued photo and video equipment, to include the ability to use that equipment to effectively capture, upload, edit, otherwise manage, share and archive collected visual information products.

2.2.4.8 (U) The contractor will have a working knowledge of, and receive funded training in, Adobe products, to include Adobe Photoshop, Adobe Premier and Adobe Illustrator, and will apply these skills in creating and/or editing photo, video and graphics products.

2.2.4.9 (U) The contractor will be familiar with, and able to apply the tenets of, the Associate Press Stylebook, and will apply these tenets to any written communication products intended for public release, such as captions, stories, press releases and media advisories.

2.2.4.10 (U) The contractor will possess a familiarity with the MARCENT structure – primary and special staff, as well as command relationships with higher, adjacent and subordinate units, and apply that knowledge by attending relevant meetings, as directed, and back briefing COMMSTRAT matters or relevance to the COMMSTRAT effort.

2.2.4.11 (U) The contractor will deploy, as required, to MARCENT partner nations in order to perform and/or orchestrate COMMSTRAT activities in support of MARCENT OAIs. This includes but is not limited to: The Intrepid Maven exercise series, MARCENT-led CENTCOM exercises, Key-Leader Engagements, conferences and Subject Matter Expert Exchanges.

2.2.4.12 (U) The contractor will receive OJT training on, and will possess the fundamental ability to execute, deliberate COMMSTRAT (functional areas of both Public Affairs and Visual Information) planning for COMMSTRAT OAI support.

2.3 (U) Task 2- G-1 Manpower Support: The Contractor shall provide a capability for support services for MARCENT’s Manpower Section, comprised of Manpower Analysis, General Office Administration Support, Travel Orders Processing, Military Pay Processing, Freedom of Information Act Office, Senior Personnel Analysis, Manpower Management and Personnel Support and Global Force Manpower support services. Required services and capabilities under this task area shall address the following requirements:

2.3.1 (U) Requirement 1- Operational Manpower Support:

2.3.1.1 (U) The Contractor shall provide Operational Manpower support to MARCENT G-1 Operational Manpower Office. Services entail providing advisory services on manpower reporting; including operational manpower utilization and daily status of manpower sourcing and selection in support of all operational organizations within the CENTCOM AOR. The Contractor shall possess full understanding of and experience with USMC manpower policies and management systems and working knowledge of Joint Level Systems (Total Force Management/Tracking System, Marine Corps Force Augmentation Processing System, Marine Corps Total Force System), knowledge of C2IE, and Microsoft Applications. The Contractor shall integrate USMC processes/procedures with COCOM/CJTF manpower management, personnel reporting, and sustainment architecture. The Contractor shall conduct reviews of Operational and Contingency plans (at the TS/SCI classification level) and identify manpower equities as well as develop manpower supportability estimates.

2.3.2 (U) Requirement 2- General Administration Support:

2.3.2.1 (U) The Contractor shall provide general administration support services to MARCENT’s G-1 section. The Contractor shall provide administration of correspondence development, awards, and records management services compliant with USMC and Joint processes and policies. The provided services must include administrative support in matters related to legal, general, and personnel administration and in the appropriate disposition of congressional level inquiries.

2.3.3 (U) Requirement 3- Travel Ordering Processing Support

2.3.3.1 (U) The Contractor shall provide travel orders processing support services. The Contractor must possess full understanding and experience of federal and DoD policies, processes, procedures and systems - including Defense Travel System - used to enable worldwide travel. The Contractor shall execute travel arrangement coordination with travelers and designated DoD Commercial Travel Offices. The Contractor must inform travelers on travel requirements, allowances, limitations, and process travel claims, coordinate settlement actions with associated finance/disbursing entities, assist the Government Travel Charge Program Manager, and support the Director, Personnel Admin Center. The Contractor shall provide a capability to process (from inception to settlement), a minimum of 450 up to a maximum of 2,800 travel claims per month.

2.3.4 (U) Requirement 4- Military Pay Processing:

2.3.4.1 (U) The Contractor shall provide support in the administration, management, and dispensation of pay, entitlements and benefits to military personnel. The Contractor shall possess extensive knowledge and full understanding of and experience with the USMC’s Marine Corps Total Force System as well as feeder and supporting sub-systems; the Department of Defense Financial Management Regulations; the Joint Travel Regulations and complementing Joint instructions. The Contractor shall conduct audits, identify errors in dispensation, and identify appropriate corrective action. The Contractor shall conduct analysis to identify the root causes for errors, and provide recommendations for changes to procedures, processes, and/or technical systems to the Director, CPAC.

2.3.5 (U) Requirement 5- Global Force Manpower Support:

2.3.5.1 (U) The Contractor shall provide support with operational manpower methodologies and in Global Force Management processes. The Contractor shall possess extensive knowledge and full understanding and experience in Marine Force employment concepts, Marine Air Ground Tasks Force employment concepts, the Marine Corps Force Generation Process, and the Marine Corps Force Prioritization Process and prevailing operating conditions within the CENTCOM AOR. The Contractor must conduct reviews of force manning documents, assist in conducting troop to task analysis, and assist in coordinating manning changes. The Contractor must be able to coordinate with forward deployed Marine Commanders, the Force Providers, and the Service Headquarters to enable deployment of appropriately organized, trained, and equipped combat and support formations. The Contractor must have basic knowledge of Microsoft Applications and C2IE.

2.3.6 (U) Requirement 6- Senior Personnel Analyst (Inbound):

2.3.6.1 (U) The contractor shall support the MARCENT Personnel Administration Center Director. The Contractor shall be responsible for assisting in-processing all permanent personnel (Civilian, Marines and Navy) being serviced by ADRUC 45740, and reservists ordered to active duty, arriving by Permanent Change of Station/Permanent Change of Assignment (PCS/PCA) to MARCENT, 5th MEB or other supported organizations. Conducting a thorough audit of the Electronic Service Record (ESR) and pay entitlements on all personnel. Lastly, the Contractor will assist in in conducting all initial join audits, ensure accuracy of the individual’s service and pay records, and the completion of the travel claims process. The most important function is to ensure that any errors in entitlements are discovered immediately and that the Director or Deputy Director, PAC are notified of the financial impacts.

2.3.7 (U) Requirement 7- Senior Personnel Analyst (Outbound):

2.3.7.1 (U) The contractor shall support the MARCENT Personnel Administration Center Director. The Contractor shall be responsible for assisting in the Outbound Section that has overall cognizance of the PCS/PCA, separation and retirement process for Marines and their family members. The Contractor must ensure all Marines executing orders are aware of all entitlements associated with their move, to include dependent travel entitlements. Additionally, the Contractor will assist in submitting port call requests to Travel Management Office (DMO) and all Area Clearance requests to the gaining command via AMHS message. Finally, the Contractor will ensure the member’s record is correct and up to date in the Marine Corps Total Force System (MCTFS) prior to the member detaching. An audit may be required to affect required changes. All orders will be issued to the member on the day of detachment.

2.3.8 (U) Requirement 8- Freedom Of Information Act (FOIA) and Privacy Act Support:

2.3.8.1 (U) The Contractor must have strong writing, analytical, and reading skills, as well as the ability to effectively communicate. The Contractor shall provide FOIA services to MARCENT.

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