M-System Software License and Support SOW.pdf
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- Attached to
- M-System Software License and Support
- Solicitation number
- RFQ-26-IHS1523433-02
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- Not on record
About this file
This is a Statement of Work (SOW) for M-System Software License and Support services at Cheyenne River Health Center, an Indian Health Service facility located in Eagle Butte, South Dakota. The contractor shall provide a software license agreement and IT/technical support for the Morris Systems (M-System) Materials Management and Electronic Requisition (E-Ordering) Software to support the Property and Supply Department. The system is critical for inventory control, supply tracking, historical data maintenance, and reporting requirements to ensure uninterrupted patient care operations.
The deliverables include Morris Systems M-System Inventory Management and e-Ordering software licensing with ongoing maintenance, technical support, and system upgrades included at no additional cost. Performance requirements specify reliable system availability with minimal downtime, scalability to support facility-wide operations, and capability to support direct patient care supply needs without disruption. Technical requirements mandate that IT implementations align with Indian Health Service safety and security guidelines, include vendor-provided technical support, routine system maintenance and updates, and user assistance and troubleshooting services. The contract is structured as an all-inclusive, firm-fixed-price contract billed monthly for licensing and support services, with a one-year period of performance from the date of award. The place of performance is Cheyenne River Health Center Indian Health Service in Eagle Butte, South Dakota.
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STATEMENT OF WORK (SOW)
M-System Software License and Support Cheyenne River Health Center 24276 166th St Eagle Butte, SD 57625
1. Scope The Contractor shall provide the license agreement and IT/Technical Support for the M- System Materials Management and Electronic Requisition (E-Ordering) Software to support the Property and Supply Department at the Cheyenne River Health Center Indian Health Service located in Eagle Butte, South Dakota.
This shall include all licensing, maintenance, technical support, and software updates necessary to ensure continuous and effective operation of the Morris Systems aka M- Systems software throughout the period of performance.
2. Background The Indian Health Service (IHS) requires a standardized materials management system to maintain inventory control and ensure the availability of critical supplies. The system is essential for tracking supply usage, maintaining historical data, and supporting reporting requirements. Failure to maintain such a system would significantly impact patient care and operational functionality.
3. Requirements / System Description The Contractor shall provide license and technical support for operational and compliance needs for the Morris Systems Inventory Software. Licensee shall inspect and test the capabilities of the licensed software to determine that the licensed software performs as warranted.
4. Salient Characteristics (Brand Name or Equal) Functional Requirements:
Software License Agreement must be for the Morris Systems Inventory Software, aka, M- System for inventory management control and departmental ordering. Vendor must be knowledgeable, competent, and available for technical support of the software and system as needed.
Performance Requirements:
- Reliable system availability with minimal downtime
- Scalable to support facility-wide operations
- Capability to support direct patient care supply needs without disruption
Technical Requirements:
- IT requirements must align with Indian Health Service safety and security guidelines and requirements.
- Ongoing software updates and maintenance included
- Vendor-provided technical support
- Routine system maintenance and updates included in subscription
- User assistance and troubleshooting services
5. Deliverables
- Morris Systems M-System Inventory Management and e-Ordering software licensing
- Ongoing maintenance, technical support, and system upgrades
6. Period of Performance 1 year from dates of award
7. Pricing Structure The contract shall be an all-inclusive, firm-fixed-price contract billed on a monthly basis for licensing and support services.
8. Warranty and Support Software maintenance, updates, and support services shall be included for the duration of the contract at no additional cost.
9. Place of Performance Cheyenne River Health Center Indian Health Service, Eagle Butte SD
| 1. Scope |
| 2. Background |
| 3. Requirements / System Description |
| 4. Salient Characteristics (Brand Name or Equal) |
| 5. Deliverables |
| 6. Period of Performance |
| 7. Pricing Structure |
| 8. Warranty and Support |
| 9. Place of Performance |
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