LTSO_JOFOC_signed.pdf
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- LTSO IT Service Desk Support
- Solicitation number
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Department of Commerce US Census Bureau
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Limited Sources Justification (Urgent and Compelling)
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LIMITED-SOURCES JUSTIFICATION FOR FEDERAL SUPPLY SCHEDULE PROGRAM
TASK ORDER# 1333LB18F00000181
The Census Bureau is issuing this Limited Sources Justification to issue a GSA Schedule 70 Task
Order under GSA Contract# GS-35F-502CA with Phacil, Inc. on a non-competitive basis to provide IT Service Desk Support services for the Census Bureau the LAN Technology Services
Office (LTSO) program.
1. Identification of the agency and the contracting activity.
U.S. Census Bureau (USCB), Acquisition Division
2. Nature and/or description of the action being approved.
This is a noncompetitive acquisition for Phacil, Inc. to continue services for IT Service Desk contractor services to support the LAN Technology Services Office (LTSO) program.
3. A complete description of the supplies and/or services required to meet the agency's needs.
LTSO seeks to acquire IT Service Desk contractor services which include Desktop
Management, IT Service Desk Support and Help Desk/Report Writer services. The period of performance is for a base period from September 1, 2018 through February 28, 2019. The estimated value is $1.lM.
4. An identification of the LSJ rationale, and if applicable, a demonstration of the contractor's unique qualifications to provide the required supply or service.
This action is taken pursuant to the authority of FAR 8.405-6(a(l)(i)(A) (An urgent and compelling need exists, and following the procedures would result in unacceptable delays).
The original services are being provided under Task Order# YA1323-13-NC-0105 which was awarded under GSA Schedule 70, and is due to expire on August 31, 2018. Market
Research was performed during the fall of 2012 and the original task order was competitively awarded in March of 2013.
Currently, Phacil Inc. is supporting multiple, critical mission requirements within the LAN
Technology Services Office (LTSO) program. This includes desktop management, remote software delivery/management, maintaining the application test lab. It also provides IT service desk support for software assistance, network services, and referral services.
Phacil, Inc. also provides a database report writer which provides Tier II and Tier Ill support for report writing. The report writer is able to diagnose complex technical issues/requests and takes actions to resolve them.
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