LTIS4 RFI Questions 04042024.pdf
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- Long Term Integration Support 4 (LTIS4)
- Solicitation number
- RFIRFQ1688393
About this file
This document is a Request for Information (RFI) issued by the Internal Revenue Service (IRS) for market research purposes related to the Long Term Integration Support 4 (LTIS4) contract. The IRS is seeking contractor support services and subject matter expertise to assist the IMF Modernization Program across various areas such as planning, program strategy, technical solutions analysis, project oversight, and ad hoc analysis.
The RFI provides background on the LTIS4 requirement, the current incumbent contract, and the NAICS code of 541512 (Computer Systems Design Services). The IRS is requesting information from interested small business vendors, including details on the vendor's capabilities, experience, available contract vehicles, and anticipated teaming arrangements. Responses to specific RFI questions are required, and vendors must submit their information by April 18, 2024 via GSA eBuy or email. The IRS will not pay for any costs associated with responding to this RFI, and no decision has been made on the acquisition strategy or small business set-aside.
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| File | Type | Posted |
|---|---|---|
| LTIS4 RFI Questions 04022024 Rev1.pdf | ||
| LTIS4 PWS RFI 04042024.pdf |
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LTIS 4 Recompete - RFI Questions
PWS Section 3.2 TASK 2 PROGRAM, PROJECT, AND RELEASE MANAGEMENT
1. Does the vendor have the technical knowledge providing program planning and integration support including technical integration and release/deployment planning?
Please provide detailed examples.
2. Does the vendor have experience planning and integration support; to include updates to the existing implementation plan, benefits definition, and projects? Please provide detailed examples.
3. Does the vendor have experience providing updates to the overall strategy for the current transition state, while adjusting for changes in legislation, internal direction, etc., chartering, and adjusting program / projects? Please provide detailed examples.
4. Does the vendor have experience providing portfolio-level planning support to align program, technical, business, and downstream customer stakeholders on initial release priorities? Please provide detailed examples.
5. Does the vendor have experience facilitating the governance board review and approvals processes; coordinating the governance processes by maintaining workplans; developing presentation materials to enable information sharing and decision making by governance board, and document meeting minutes? Please provide detailed examples.
6. Does the vendor have experience reporting support for internal and external communication efforts as needed (e.g., Quarterly Treasury Omnibus Report, Capability/Milestone development and reporting, Modernization ProSight, Monthly Financial Reporting, and other internal and external program reports, etc.)? Please provide detailed examples.
7. Does the vendor have Risk Management; Change Management; SharePoint and Financial Management support experience? Please provide detailed examples.
PWS Section 3.3 Task 3 IMF Modernization Executive Support
8. Does the vendor have the technical knowledge and experience to provide Operational
Support? Please provide detailed examples of strategic and program management support; develop processes to support hiring functions and support ad-hoc special projects for the executives?
9. Does the vendor have Initiative Integration Support experience? Please provide detailed examples.
10. Does the vendor have Strategic Communications Support experience? Please provided detailed example of the vendor’s experience developing key messages for executives and support ongoing program internal engagement (Executives, IT, Business, Downstream Customers, etc.) and external stakeholders.
11. Does the vendor have experience providing Release and Project Management and Execution Support, support Program with end-to-end system impact analysis and overall coordination of modernization releases and projects, as well as with upstream/downstream systems?
12. Does the vendor have experience to providing modernization and leadership support?
Please provide detailed examples of the vendor’s experience tracking project dependencies, creating, and maintaining acceleration schedules and executive activities (e.g., drafting initiative-level ELC documentation, milestone readiness preparation, and reporting)?
13. Does the vendor have experience providing Technical Integration Description Support?
Please provide detailed examples of technical integration analysis of projects and releases, including consideration and interfaces of upstream/downstream systems, with a particular emphasis on enterprise processes, infrastructure, tools, technologies and environments.
14. Does the vendor have Organizational Readiness Support experience? Please provided detailed examples of the vendor’s experience working across technical and business organizations to ensure readiness work ties directly to our goal of ensuring people, process, and technology readiness.
PWS Section 3.4 Task 4 ARCHITECTURE AND ENGINEERING SUPPORT
15. Does the vendor have experience to perform technical analyses, including updates to and assessments against the Solution Architecture, Vision Solution and Architecture (VSA), and Program Roadmap? Please provide detailed examples.
16. Does the vendor have experience evaluating architecture components, services, and interfaces to be implemented in each project and release; establishing a clear articulation of project impacts on the IT Modernization Plan including risks, gaps, and dependencies;
and providing recommendations to address? Please provide detailed examples.
17. Does the vendor have experience facilitating and participating in detailed logical and physical design reviews at the project and release levels, providing recommendations, and ensuring that all issues are timely dispositioned to preclude delays and disruptions to project schedules? Please provide detailed examples.
18. Does the vendor have experience tracking and supporting analyses of action items, make recommendations, and coordinate and provide supporting presentations? This includes tracking decisions or other changes that might impact the Solution Architecture. Please provide detailed examples.
19. Does the vendor have experience providing the Program Management Office team with as-needed project planning support around defining technical capabilities, product area functionality, and technical issues / constraints that may result in schedule impacts to include defining project roadmaps/plans, target architectures for project functionality, logical transition steps to achieve, and solution dependencies among initiatives? Please provide detailed examples.
PWS Section 3.5 TASK 5 SOLUTION ENGINEERING SUPPORT
20. Does the vendor have the technical expertise to ensure the development, update, and review of technical artifacts for projects? Please provide detailed examples.
21. Can the vendor facilitate and conduct analyses at the necessary depth for current and upcoming projects beginning with pre-planning / analysis? Please provide detailed examples.
22. Does the vendor have the technical expertise to development, update, and review of technical artifacts for Performance Analysis? Please provide detailed examples.
23. Can vendor conduct Performance Engineering Modeling & Testing? Please provide detailed examples of the vendor’s experience of the following: Plan/Execute Performance Tests / Analysis for IBM z/OS environment, CADE 2 DB, and Eligibility Engine Java applications and make Performance Tuning recommendations.
24. Can vendor provide AC30 Solution Engineering Support? Please provide detailed examples of documenting and escalating risks associated with meeting functional requirements (e.g., potential performance implications, missing data, or creation of technical debt) and enhancing and refactoring existing solution design to improve performance and minimize technical debt?
PWS Section 3.6 Task 6 IMF MODERNIZATION TESTING SUPPORT
25. Does the vendor have the technical experience planning and integration support for testing of modernization projects?
26. Does the vendor have the capability to develop, review, and update the Program Test Strategy and Test Plan for modernization projects based on program changes, enterprise changes, and process improvements? Please provide detailed examples.
27. Does the vendor have technical experience to provide Enterprise Test Status Reports?
Please provide detailed examples of providing leadership for the coordination, design, and creation of the reporting artifact and create a single (dashboard type) report showing the status of all test types across Delivery Partners, projects, and releases as appropriate.
28. Does the vendor have technical experience providing End of Test Completion Reports?
Please provide detailed examples of the vendor’s experience to facilitate the creation of the End of Test Completion Report (EOTCR), including developing the report shell, identifying sources of the necessary information, capturing this information, and producing the report and produce an updated EOTCR in accordance with feedback and disposition comments.
29. Does the vendor have technical experience providing Performance Test Plans? Please provide detailed examples of the vendor’s experience leading the collaborative development of the performance test plan; providing the required testing expertise to assist in analyzing and defining the plan components and to develop the detailed performance test plan and facilitate meetings and interviews to collaborate with TIO and other stakeholders as needed.
30. Does the vendor have technical experience providing Program Management Test Integration Support? Please provide detailed examples of the vendor’s experience providing support for the overall test integration process by identifying means of automating the collection and reporting processes (supporting meetings, and standardizing reporting).
PWS Section 3.7 Task 7 DEVELOPMENT INTEGRATION SUPPORT
31. Does the vendor have the technical capability to provide integration and coordination support for the program that encompasses risk mitigation planning, application system requirements management and impact coordination; deployment and operations/production process support; and related integration and coordination activities as required? Please provide detailed examples.
32. Does the vendor have the technical experience with integration processes and risk mitigation plans are developed with sufficient technical detail to allow the integrated team to achieve the development objectives, on schedule and in accordance with business requirements? Please share detailed examples.
33. Does the vendor have experience to provide implementation support by adopting a Vendor Driven/Vendor Built Model to meet accelerated milestones? As part of the Vendor Driven/Vendor Built approach, please provide detailed examples of the vendor’s experience to identify and develop requirements and scope, develop the program/project schedule, conduct program/ project management tasks, build the solution architecture, conduct development sprints to support execution activities, implement technical capabilities to modernize and decommission legacy applications?
PWS Section 3.8 Task 8 CYBERSECURITY
34. Does the vendor have technical experience providing development and deployment of security architecture and engineering changes made as part of a modernization program?
Please provide detailed examples.
35. Does the vendor have technical experience providing and reviewing deliverables based on a deep understanding of security and privacy principles and solutions? Deliverables must be independently verified and validated for each project from a security and privacy perspective to include architecture, logical and physical design, service specifications, and developer security testing. Please provide detailed examples.
36. Can the vendor support coordination and resolution of identified defects through analyses, presentations, and coordination meetings? Please provide detailed examples.
37. Does the vendor have the experience documenting risk mitigation strategies and alternative solutions for security and privacy risk areas? Please provide detailed examples of the vendor’s experience with identifying risks, assessing alternatives, recommending mitigation strategies, and creating briefings or whitepapers discussing possible security weaknesses, courses of action, mitigation steps, and recommendations.
38. Does the vendor have experience creating Change Requests (CRs) to enhance security or privacy and assess the security impact of externally prepared CRs; deliver a timely response to the Change Control Board (CCB), using the standard CR comment process and forms? Please provide detailed examples.
PWS Section 3.9 TASK 9 ENVIRONMENTS INTEGRATION
39. Does the vendor have technical experience supporting environment planning and provisioning, including the Infrastructure Roadmap and Disaster Recovery strategy, planning schedule and risk analysis, and execution support? Please provide detailed examples.
40. Can the vendor coordinate and integrate disaster recovery requirements and implementations? Please provide detailed examples.
41. Can the vendor provide all levels of OS support for Mainframe z/OS, Cloud planning and analysis? Please provide detailed examples.
42. Can the vendor support Development, Test, Pre-Production, Production and Disaster Recovery (DR) environments, across the enterprise; provide initial troubleshooting and triage? Please provide detailed examples.
43. Can the vendor provide support discussions focused on environment planning, upgrades, and mainframe slowness? Please provide detailed examples.
44. Can the vendor advise on monitoring and reporting system performance and workload?
Please provide detailed examples.
45. Can the vendor advise on Development Test Strategy and execution plan and share an example?
46. Can the vendor support procurement of additional hardware and forecast future capacity needs? Please provide detailed examples.
47. Can the vendor review the designs/configurations to ensure it adheres to best practices and program and projects policies/standards. Coordinate with the Subject Matter Experts (SMEs) of impacted areas and facilitate the design/configuration reviews and share an example? Please provide detailed examples.
48. Can the vendor represent operations in high level architecture/design/configuration technical discussions? Please provide detailed examples.
49. Can the vendor provide coordinate activities across workstreams to maintain schedule;
collect and report status daily? Please provide detailed examples.
50. Can the vendor provide assist /coordinate troubleshooting of infrastructure operations issues? Please provide detailed examples.
51. Can the vendor provide knowledge transfer/training to current support staff, including documentation of processes, procedures, and system configurations? Please provide detailed examples.
PWS Section 3.10 TASK 10 BUSINESS TOOLS AND TECHNOLOGIES
52. Does the vendor have experience providing impact analysis and enterprise organizational readiness support for business organizations? Please provide detailed examples.
53. Please provide detailed examples of the vendor’s experience completing a business impact analysis of modernization projects to determine how new/modernized technologies will impact existing business operations.
54. Does the vendor have the expertise completing a business benefit analysis that summarizes business operations and end user service? Please provide detailed examples.
55. Can the vendor develop and deliver communications for business executives and business subject matter experts, as needed to share program goals, project status, milestones, risks, and issues? Please provide detailed examples.
56. Does the vendor have the ability to support business enterprise organizational readiness activities, including development of training material and delivery of training courses for all deployments that change/modify current business processes and/or procedures?
Please provide detailed examples.
PWS Section 3.11 TASK 11 PROJECT SCHEDULING
57. Does the vendor have experience creating and maintaining an integrated, networked, and multi-layered Integrated Master Schedule (IMS) containing all of the detailed, discrete work and planning packages necessary to support the events, accomplishments, and criteria of modernization programs? Please provide detailed examples.
58. Please provide detailed examples of the vendor’s experience developing and maintaining a Work Bench Schedule (WBS) that is deliverable-based and identifies all of the activities that lead up to a completed Program-wide IMS.
59. Can the vendor create and maintain the associated project schedules containing all of the detailed, discrete work and planning packages (and lower-level tasks or activities) necessary to support the development of each modernization project? Please provide detailed examples.
PWS Section 4.0 SKILL REQUIREMENTS
60. Can the vendor provide expertise, knowledge, and skills relating to software development lifecycle, modernization, project management, program management, and other services? Please provide detailed examples.
61. What is your company’s familiarity of and experience with the Individual Master File Modernization Program?
62. Because an effort of this magnitude requires extensive technical and background knowledge of how IMF operates, the enterprise architecture of the system, and how the system’s interoperability with other systems effects the output of the IMF Mod Program.
How many resources are in the available pool on day one to support the IMF Mod Program?
63. Where would the company’s resources originate from (internal or external)
64. How many of the resources possess the required knowledge and experience with IMF?
65. Does the vendor have a written work plan available to detail these efforts?
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