LSJ___Magnet_Recognition___Press_Ganey.pdf

LIMITED SOURCES JUSTIFICATION

Assessment, Benchmarking and Reporting for the VA Long Beach Healthcare System’s Journey for Magnet Recognition by the American Nurses Credentialing Center

Acquisition Plan Action ID – 36C262-18-AP-1312

1. Contracting Activity: Department of Veterans Affairs, VISN 22, Network Contracting Office 22 on behalf of the VA Long Beach Healthcare System (VALBHS), purchase request 600-18-4-4446-0151.

2. Description of Action: This acquisition is conducted under the authority of the Multiple- Award Schedule Program (41 U.S.C. 251 and 40 U.S.C. 501). Limited Sources Justification for Assessment, Benchmarking and Reporting to obtain Magnet Recognition for the VALBHS.

This is a new requirement for the VALBHS. Information pertaining to the awarded contract:

Order against: FSS Contract Number: GS-10F-0205R

Name of Proposed Contractor:

Press Ganey

Street Address: 404 Columbia Place

City, State, Zip: South Bend IN 46601

Phone: 877-890-1460

3. Description of Supplies or Services:

The VA Long Beach Healthcare System (VALBHS) is seeking Magnet Recognition and Certification by the American Nurses Credentialing Center (ANCC). To apply for Magnet Recognition, the ANCC requires that patient satisfaction data be reported at the unit level and benchmarked to a national source, with reports available for at least 2 years. The VALBHS requires a contractor to assess, benchmark, and provide reports that will result in their application for Magnet status being approved by the ANCC. Therefore, VALBHS requires a contractor which has their own (vendor-owned) client database, geographically diverse, national database of medical centers to include community hospitals, academic medical centers, Magnet® designated facilities and at least ten (10) VA medical centers to provide benchmark analysis of the VALBHS, allowing for internal and external comparison.

Required services also include a survey tool and associated reporting database that enables collection and analysis of provider specific patient satisfaction data and enables benchmarking of data to a comprehensive database of leading healthcare institutions utilizing the same tools at each facility. The contractor shall have access to the National Database of Nursing Quality Indicators (NDNQI) which collects and evaluates unit-specific nurse-https://www.gpo.gov/fdsys/pkg/USCODE-2009-title41/pdf/USCODE-2009-title41-chap4-subchapIV-sec251.pdf https://www.gpo.gov/fdsys/pkg/USCODE-2011-title40/pdf/USCODE-2011-title40-subtitleI-chap5-subchapI-sec501.pdf sensitive data from hospitals across the United States. NDNQI includes nurse sensitive clinical indicators required by the ANCC Magnet Application Manual.

The estimated value of the proposed action is $1.4M including four one-year options.

(4) IDENTIFY THE AUTHORITY AND SUPPORTING RATIONALE (see 8.405- 6(a)(1)(i)(A), (B), and (C) or 8.405-6(b)), AND IF APPLICABLE, A DEMONSTRATION

OF THE PROPOSED CONTRACTOR’S UNIQUE QUALIFICATIONS TO PROVIDE

THE REQUIRED SUPPLY OR SERVICE.

Only one source is capable of providing the supplies or services required at the level of quality required because the supplies or services are unique or highly specialized;

Press Ganey is the only contractor capable of providing the assessment, benchmarking, and reporting that the VALBHS requires in order to obtain Magnet Recognition from the American Nurses Credentialing Center. This designation is one of the highest and most prestigious credentials a healthcare organization can achieve for nursing excellent and is highly regarded through the medical community. Market research indicates that all VAMC who have attained Magnet Recognition have acquired assessment, benchmarking and reporting services from Press Ganey due to their unmatched and extensive experience providing leadership to healthcare organizations in their journey towards Magnet Recognition. Of note, Press Ganey has purchased the rights to the National Database of Nursing Quality Indicators from the ANCC (see enclosed documentation from website) and is the only known company that offers NDNQI and Patient Experience. No one vendor offers both allowing for simplified data extractions necessary for magnet reporting. Also, from a benchmarking perspective Press Ganey is the only company that offers both commercial and VA specific patient experience benchmarks; particularly benchmarks at the unit level (i.e., ward, clinic, etc.) which are required by the ANCC for with the magnet application.

(5) DESCRIBE WHY YOU BELIEVE THE ORDER REPRESENTS THE BEST VALUE

CONSISTENT WITH FAR 8.404(d) TO AID THE CONTRACTING OFFICER IN

MAKING THIS BEST VALUE DETERMINATION:

Press Ganey offers these services using their GSA issued contract, GS-10F-0205R. These prices were previously negotiated and are considered fair and reasonable. Pricing is also consistent with contracts issued to the VA Palo Alto Healthcare System, (FSS Task order 36C26218F1255 awarded 04-15-2018 for a base and 4 option periods), the Portland VA Medical Center (FSS Task order 36C26018F1320 awarded in February 2018 for a base and option years) and the VA Cleveland Healthcare Systems, (VA250-17-C-0210 awarded October 1, 2017 for a base and 4 option years).

(6) DESCRIBE THE MARKET RESEARCH CONDUCTED AMONG SCHEDULE

HOLDERS AND THE RESULTS OR A STATEMENT OF THE REASON MARKET

RESEARCH WAS NOT CONDUCTED:

https://www.acquisition.gov/sites/default/files/current/far/html/Subpart%208_4.html#wp1091891 https://www.acquisition.gov/sites/default/files/current/far/html/Subpart%208_4.html#wp1091891

Market research was limited reviewing other VA contracts for the same and similar services and posting a Request for Information – Sources Sought on www.fbo.gov. No company except for Press Ganey responded to this sources sought. Press Ganey’s response indicated that they are capable of providing assessment, benchmarking using NDNQI, and reporting on VALBHS in their journey towards Magnet Recognition.

(7) ANY OTHER FACTS SUPPORTING THE JUSTIFICATION:

None

(8) A STATEMENT OF THE ACTIONS, IF ANY, THE AGENCY MAY TAKE TO

REMOVE OR OVERCOME ANY BARRIERS THAT LED TO THE RESTRICTED

CONSIDERATION BEFORE ANY SUBSEQUENT ACQUISITION FOR THE

SUPPLIES OR SERVICES IS MADE:

None.

(9) REQUIREMENTS CERTIFICATION: I certify that the requirement outlined in this justification is a Bona Fide Need of the Department of Veterans Affairs and that the supporting data under my cognizance, which are included in the justification, are accurate and complete to the best of my knowledge. I understand that processing of this limited sources justification restricts consideration of Federal Supply Schedule contractors to fewer than the number required by FAR Subpart 8.4. (This signature is the requestor’s supervisor, fund control point official, chief of service or someone with responsibility and accountability.)

Dedra Booth Chief, Patient Centered Care VA Long Beach Healthcare System

(10) APPROVALS IN ACCORDANCE WITH THE VHAPM Part 806.3 OFOC SOP:

a. CONTRACTING OFFICER’S CERTIFICATION (required): I certify that the foregoing justification is accurate and complete to the best of my knowledge and belief.

Sandra Fusco Branch Chief, Services Team 2 SAO West, Network Contracting Office-22 http://www.fbo.gov/ https://vaww.pclo.infoshare.va.gov/PMWeb/VHAPM_Part_806.3.aspx https://vaww.pclo.infoshare.va.gov/PMWeb/VHAPM_Part_806.3.aspx

b. One Level Above the Contracting Officer: I certify the justification meets requirements for other than full and open competition.

Chelsea Black Chief, Division I SAO West, Network Contracting Office-22

HIGHER LEVEL APPROVAL:

c. VHA SAO HCA REVIEW AND APPROVAL (over $700,000 to $68 million): I have reviewed the foregoing justification and find it to be complete and accurate to the best of my knowledge and belief and approve for restricting consideration of the Federal Supply Schedule contractors to fewer than the number required by FAR Subpart 8.4.

Curtis M. Jordan Acting Executive Director, SAO-West Head of Contracting Activity (HCA)