LSJ for Entellitrak redacted.pdf

This acquisition is conducted under the authority of the Multiple Award Schedule Program. This Limited threshold to a brand name product or feature of a product peculiar to one manufacturer.

The SEC intends to award a Federal Supply Schedule order requirement for

______________________________________________________________________________ to

This is a new contract action.

This requirement is for

Item description:

Where it’s to be used:

Who is to use it:

SEC Form 2872 ( / )

2020-95

50310220Q0078 iComplaints upgrade to Entellitrak

Tyler Technologies (formerly known as Micropact)

The system shall enable users to: (1) maintain a secure digital system of records in line with federal recordkeeping requirements; (2) generate mandatory reports compliant with all existing and future requirements set by the Equal Employment Opportunity Commission (EEOC), the Office of Personnel Management (OPM), the Department of Justice (DOJ), the Government Accountability Office (GAO), or other requesting federal authority; (3) generate documents required in connection with administrative processing, litigation, and/or oversight requests; (4) generate internal reports and dashboards, both regular and ad hoc; (5) customize the fields for tracking complaints and inquiries; (6) report on and manage workflow; (7) run quality control checks on information uploaded for reporting purposes; (8) submit and/or generate for submission the Annual Federal Equal Employment Opportunity Statistical Report of Discrimination Complaints (the "462 Report") and quarterly No FEAR Act data in the format required by the EEOC; and (9) access and enter data and records related to EEO cases using SEC approved systems at remote locations while on travel and/or while teleworking.

U.S. Securities and Exchange Commission (SEC)

SEC staff and approved Office of Equal Employment Opportunity (OEEO) contractors.

The SEC is required by the EEOC to have effective and timely complaint processing programs with verifiable and comprehensive case tracking systems that have the capability to populate EEOC's web-based Form 462, the Annual Federal Employment Opportunity Statistical Report of Discrimination Complaints. It requires agencies to develop internal time frames for each step of the complaint process and regularly monitor them for compliance.

When and how long this item is needed:

, which will

What is unique about the item?

How only that item can meet the SEC’s requirement and none other?

What would happen if the item were not procured?

Give solid reasons that you can validate if challenged about the reason for requiring the unique

This purchase will be made using GSA Schedule ______________________________________________.

2020-95

This needs to be acquired by August 18, 2020. This system will be required until the applicable federal EEO laws change. The SEC intends to utilize the system for 1 year, plus 4 option years.

$438.00

Currently, the EEOC utilizes the iComplaints System as their primary system, along with 90% of the federal government for the collection and statistical processing of EEO information to and from federal agencies. iComplaints was developed specifically to manage the EEO process and generate the Form 462 annual report, iComplaints includes a number of critical features required by government agencies and departments for tracking and managing EEO complaints and cases. Its robust set of business rules ensures compliance with EEOC MD-110, EEOC reporting requirements and 29 CFR 1614. All of these capabilities are provided through a highly automated interface that provides exceptional 'point and click' ease of use while minimizing maintenance needs.

Along with the exclusive reporting capability to the EEOC, the I-complaints system also collects data for the No Fear Act as required by federal law. The iComplaints QRM module introduces quality report reviews and assessments for the 462 Report. Specifically, this software runs a Checklist Report to determine which sections of the Report would pass or fail if submitted to the Government. It reports the variance information down to the individual complaint.

The iComplaints System is the only known system that can satisfy the reporting required by law and to the degree required by the EEOC.

If the product/services are not procured, the SEC would not be able to track the SEC’s EEO complaints and report to the EEOC in a timely manner.

Describe the market research conducted among schedule holders and the results, or a statement of the

Type any information that explains the circumstances, history, or other reasons not already stated that

What are the barriers that would need to be removed and the cost involved?

SEC Form 2872 ( / ) 3

2020-95

Market Research was conducted by searching the web and Government sites such as GSA Advantage. While OEEO was able to find systems similar to Entellitrak that can track EEO complaints, there were no systems found that collected and tracked information in the format required by the EEOC. Nor was there any system that could populate the information into 462 Report format and upload directly to the EEOC portal. To utilize another system, additional formatting and IT interfacing would have to occur in order to upload to the EEOC’s webpage.

This is a follow-on requirement. The original sole source was awarded via

SECHQ1-09-F-9021.

type

2020-95

JONATHAN GONZAGA Digitally signed by JONATHAN GONZAGA Date: 2020.08.11 10:06:11 -04'00'

Morris, Takela Digitally signed by Morris, Takela Date: 2020.08.11 12:01:17 -04'00' type

Title

SEC Form 2872 ( )

2020-95