Lockbox RFI Questions.docx

This document is a Request for Information (RFI) for a Lockbox service for the Pension Benefit Guaranty Corporation's (PBGC) Missing Participants Program. The RFI contains two specific questions for potential vendors: 1) describing the firm's capabilities in providing lockbox services as outlined in the Statement of Work, and 2) providing a recent example of the firm's history delivering such services.

The associated federal contract opportunity (Solicitation Number RSP-25-0004) involves a lockbox service that requires the contractor to scan and upload copies of checks, payment vouchers, and supplemental documents to U.S. Bank's secured service daily. The contractor must also make ACH and wire payments accessible via a secured account and respond to requests within three business days. Responses to the RFI are due by 2 PM Eastern on April 30, 2025. PBGC manages pension benefits for 44.4 million workers in 31,200 Defined Benefit Pension plans and was created under the Employee Retirement Income Security Act (ERISA) of 1974 to protect retirement income and manage pension insurance premiums.