Limited-Sources Justification CCISS bridge - rv 1 Final - redacted.pdf

DEPARTMENT OF THE TREASURY

LIMITED-SOURCES JUSTIFICATION

Acquisition Title: CCISS 6-month Bridge This acquisition is conducted under the authority of the Multiple Award Schedule Program (see FAR 8.401)

Treasury Standard Form – 1012 (Rev 12/24)

Prescribed by Treasury: DTAP 1008.405-6

1. Identification of the agency and the contracting activity:

The requiring agency is Internal Revenue Service (IRS) Contact Center Support Division (CCSD). The contracting activity is the IRS, Strategy and Planning and Cyber Branch.

2.a Nature and/or description of the action being approved:

The purpose of this limited-sources justification is to obtain approval to award a Firm-Fixed- Price Task Order (TO) to the incumbent vendor. AT&T for the purchase of hardware, software licenses, hardware/software maintenance, engineering, development, deployment, and operations support, to support the ongoing management, maintenance, upgrades, and operations of the Internal Revenue Service (IRS), Contact Center Information Technology Infrastructure (CCITI) described in section 3.a below. The need date for this is 2/13/2026. The period of performance will be for 2/13/2026 - 8/12/2026.

2.b Name of the vendor: AT&T Technical Services Company, Inc. (AT&T) 2.c Requisition No.: 5000221293 2.d Bridge contract: Yes No 2.e Brand name: Yes No 3.a A description of the supplies or services required to meet the agency’s needs:

The purpose of the Internal Revenue Service (IRS) Contact Center Infrastructure Software and Solutions (CCISS) Contract is to acquire hardware, software licenses, hardware/software maintenance, engineering, development, deployment, and operations support, to support the ongoing management, maintenance, upgrades, and operations of the Internal Revenue Service (IRS), Contact Center Information Technology Infrastructure (CCITI).

3.b Includes IT: Yes No 541512 and PSC: DA01

3.c IGCE/Estimated dollar value:

The IGCE is inclusive of one 6- month option period. Refer to the IGCE for additional details.

4.a Identification of the authority being used (Check the appropriate box that applies).

FAR 8.405-6(a)(1)(i)(A) – An urgent and compelling need exists, and following the procedures would result in unacceptable delays.

FAR 8.405-6(a)(1)(i)(B) – Only one source is capable of providing the supplies or services required at the level of quality required because the supplies or services are unique or highly specialized.

FAR 8.405-6(a)(1)(i)(C) – In the interest of economy and efficiency, the new work is a logical follow-on to an original Federal Supply Schedule order or BPA provided that the original order or BPA was placed in accordance with FSS procedures in accordance with the applicable Federal Supply Schedule ordering procedures. The original order or BPA must not have been previously issued under sole-source or limited-sources procedures.

FAR 8.405-6(b) – Items peculiar to one manufacturer. (i.e., Brand Name specifications) 4.b Supporting Rationale:

Task Order expires on February 12, 2026. The follow-on contract is awaiting approvals in order to release a competitive solicitation.

This is an urgent and compelling bridge contract to AT&T for continuing services of the Contact Center Infrastructure Support Services (CCISS). These support services provide