Limited_Source_Justification_PWS032_Redacted.pdf

LIMITED SOURCE JUSTIFICATION NO. PWS032

LIMITED SOURCE JUSTIFICATION

MULTIPLE AW ARD SCHEDULE PROGRAM

General Services Administration's (GSA) Multiple Award Schedule (MAS), Information Technology (IT) 70 Schedule Contract GS-35F-0511T, Category 132 34

"Maintenance of Software as a Service"

This acquisition is conducted under the authority of the Multiple-Award Schedule Program, 41 U.S.C. 152(3), Competitive Procedures, and 40 U.S.C. 501, Services for Executive Agencies.

The following facts and rationale support this limited sources justification pursuant to Federal Acquisition Regulations (FAR) Subpart 8.4:

I. Identification of the Agency and the Contracting Activity.

The Department of Homeland Security (DHS), United States Coast Guard (USCG), Command, Control, Communications and Computers Information Technology Service Center (C4IT SC), C4IT Service Center Contracting and Procurement Division (CPD), Operations Systems Center (OSC), Kearneysville, West Virginia, proposes to issue an Order established under a Federal Supply Schedule on a Limited Source basis.

II. Nature and/or Description of the Action Being Approved.

The USCG C4ITSC provides IT support to local and remote organizations and their network environments. The request is for renewal of the annual Citrix software maintenance. The Citrix software is software that provides server, application and desktop virtualization technology. It is utilized at the OSC Detachment Chesapeake to provide remote desktop for many antiquated applications as an access solution until the Core Accounting System (CAS) Financial Suite is replaced in the future. The CAS Financial Suite end of life is in January 2020. The request is for the annual software maintenance to be renewed for the Citrix software licenses that are currently being utilized by the Coast Guard, the Transportation Security Administration (TSA) and the Domestic Nuclear Detection Office (DNDO). This renewal will ensure continued maintenance and support for the software along with technical support, security patches, and software release updates.

This Order is intended to be awarded with an effective date of 01January2018. The estimated price for the 12-month task order is-. The proposed contractor is:

EC America, Inc.

8444 W estpark Drive Suite 200 McLean, VA 22102-5112

III. Description of the Supplies/Services Required To Meet the Agency's Needs (including estimated value).

The annual Citrix Software Maintenance Renewal must be purchased in order to keep the software up-to-date and in order to receive security patches as they are released. This is a renewal of software maintenance for software that is currently owned by the USCG. The software maintenance is necessary to ensure OSC Keameysville and OSC Detachment Chesapeake can continue to support the access required by the users of the Coast Guard and external customers to the antiquated applications of the CAS Financial Suite and many other applications, including FINCEN Local Apps; Yard Time and Attendance (YTA); TSA Apps;

Financial Management Services Improvement Initiative (FMSII) Apps; and soon the Coast Guard's Travel Preparation and Examination System (TPAX). Benefits of the annual Citrix Software Maintenance Renewal include:

• 24x7 x365 days Technical Support

• Security Patch Downloads

• Access to Unlimited E-Learning Passes

• Configuration & Implementation Assistance

• Live Chat

IV. Identification of the Justification and the Rationale and, if applicable, a demonstration of the proposed contractor's unique qualifications to provide the required supply or service.

This acquisition is being conducted under the authority of the Multiple Award Schedule Program in accordance with FAR 8.405-6, "Limiting sources." In accordance with FAR 8.405- 6(a)(l )(i)(B) the item peculiar to one manufacturer is the Citrix Software Maintenance. Citrix Systems, Inc. is the original manufacturer for the Citrix software utilized by the Coast Guard for the CAS Financial Suite and other applications. The proprietary software is solely owned by Citrix Systems, Inc. Only Citrix Systems, Inc. or its exclusive authorized re-seller, EC America, Inc. can provide the software maintenance and support for the Citrix software.

In a letter dated 01 August 2017, provided to the Contracting Officer in an email dated 27 November 2017 from Citrix Systems, Inc. certified that it is "the sole manufacturer and source of renewal offerings of available Citrix Subscription Advantage, Appliance Maintenance, Software Maintenance and available legacy Preferred Support in North America." The letter also states that "such offerings must be ordered directly from Citrix Systems, Inc. For Government orders, ImmixGroup, Inc.'s wholly owned subsidiary EC America is Citrix Systems, Inc. sole letter of Supply Holder for a GSA IT 70 Schedule and such offerings can be ordered directly from ImmixGroup/EC America."

Therefore, the Government will issue an order to EC America for Citrix Software Maintenance via its GSA MAS Contract# GS-35F-0511 T as it is the Government's sole source service provider for this software maintenance.

V. Determination by the Ordering Activity Contracting Officer that the Anticipated Order Represents the Best Value Consistent with FAR 8.404(d).

The ordering activity Contracting Officer anticipates that issuing a Limited Source Order to the current Federal Supply Schedule, utilizing the fixed pricing previously negotiated, represents the best value and will result in the lowest overall cost alternative, considering price and administrative costs, to meet the Government's needs. This order will be placed in accordance with FAR 8.405-3( c ), "Ordering from BP As." The GSA has already negotiated fair and reasonable pricing for this software maintenance. In addition, the Contracting Officer will request additional discounts to EC America's fixed-priced software maintenance in accordance with FAR 8.405-4 "Price Reductions."

VI. Description of Market Research Conducted Among Schedule Holders and the Results Or A Statement of the Reason Market Research Was Not Conducted.

Market Research was conducted by the Contracting Officer on 27 November 2017, by contacting Citrix Systems, Inc. which provided the letter of Certification referenced in Section IV. EC America, Inc. is the Government's sole source service provider for Citrix Software Maintenance.

VII. Other Facts Supporting the Justification.

OSC Detachment Chesapeake maintains the Citrix Server Farm that houses over twenty antiquated applications for the Coast Guard that can no longer run on their own due to the applications being Government Off The Shelf products and no longer upgradable. To name of few of the applications that are on the Citrix Farm Server; CAS Financial Suite, FINCEN Local Apps, YTA, TSA Apps, FMSII Apps, and soon the Coast Guard's TPAX system. The Citrix software maintenance is required due that it is hosting the FINCEN Financial production applications for both internal and external customers. In order to prevent a financial audit finding maintenance is required on all production software and hardware. OSC has a sizable investment with the Citrix licenses that have been built upon and integrated into the CAS Financial Suite for over twelve years, with the CAS Financial Suite end of life coming up in 2020, it would be cost prohibitive to consider changing to another server/application virtualization solution.

VIII. Actions the Agency May Take to Remove or Overcome Any Barriers To Increasing Competition Before Any Subsequent Acquisition For the Supplies or Services.

OSC will continue to need the Citrix Software Maintenance support with the intention of keeping the software up-to-date and in order to receive security patches as they are released. Citrix software is software that provides server, application and desktop virtualization technology that is critical to the Coast Guard, TSA and DNDO. There are no other actions the agency can take at this time to prevent barriers to the use of Citrix Software Maintenance for this existing need.

However, when the CAS Financial Suite does reach its end of their useful life in January 2010, it is the Government's intention to have a full and open competition for FINCEN Financial production applications.

IX. Contracting Officer's Certification.

In accordance with FAR 8.405-6( c )(2)(ix) I certify that the data supporting the recommended use of other than full and open competition is accurate and complete to the best of my knowledge and belief.

Date Contracting Officer

X. Technical/Requirements Personnel's Certification.

As evidenced by their signatures below, the technical and/or requirements personnel have certified that any supporting data contained herein which is their responsibility is both accurate d 1 t

L

Date Technical Representative

APPROVAL:

Date Contracting Officer, OSC

Legal Review and Concurrence Date