LDCS Performance Work Statement.pdf

Version 1 – 1 July 2025

PERFORMANCE WORK STATEMENT

LEADER DEVELOPMENT COURSE SIMULATIONS (LDCS)

1.0. INTRODUCTION

Leader Development Course (LDC), part of the Ira C. Eaker Center for Leadership Development, requires services to execute and/or create new LDC Simulations (LDCS) using a Virtual Avatar Laboratory (VAL). LDC’s ‘Crucial Conversations’ lesson, ‘TRIAD’ experience, and ‘Capstone’ analysis use LDCS through a VAL as a unique opportunity for Airman/Guardians to practice and apply theories and concepts of leadership and command in realistic, real-time interaction simulations, which provide a practice ground for demonstrating behaviors to develop an effective Airman/Guardian (officer, enlisted, and civilian).

2.0. SCOPE

Vendor must provide a unique educational service to allow Airman/Guardians to interact in a real-time simulation using a virtual learning platform with Immersive Simulation Specialists (ISS).

Vendor will provide the following support: (1) access to a VAL, with the ability to execute multiple simulations concurrently (2) support from ISS to execute simulations, (3) consultation to support LDC for management of the simulation, (4) ability to execute VAL via distance learning medium, and (5) amend existing or create new scenarios.

2.1. Virtual Avatar Lab (VAL) hours will be used in support of LDC curriculum.

3.0. REQUIREMENTS

The support requires use of real-time immersive simulations with access to the simulation through a web-based platform to a low bandwidth simulation platform. The VAL will use virtual avatars controlled by a ISS and/or learning specialists (Digital and/or Virtual Puppetry) to provide ad-hoc conversation through a virtual learning platform for DAF participants. Vendor will:

3.1. Leader Development Course Simulations (LDCS)

3.1.1. Provide access to simulation for execution.

3.1.2. Provide access to ISS during simulation execution.

3.1.3. Provide real-time communication with ISS during simulation execution.

3.1.4. Ability to execute up to eight simulations simultaneously.

3.1.5. Provide technical guidance as needed for simulation execution.

3.2. Scenario and Environment Design

3.2.1. Ability to develop scenarios for LDCS with a 36-hour turnaround time.

3.2.2. Ability to execute new scenarios as early as 36 hours after scenario development.

3.2.3. Provide pedagogical guidance and consultation for scenario design.

3.2.4. Ability to develop avatars to align with scenario development.

3.2.4.1. Develop avatars with little to no direction from client.

3.2.4.2. Develop avatars within 36 hours of required time to develop a new scenario.

3.2.5 Ability to create environment background to align with scenario development.

3.2.5.1. Develop environment background with little to no direction from client.

3.2.5.2. Develop environment background within 36 hours of required time to develop a new scenario.

3.3. Scheduling Management

3.3.1. Ability to modify scheduled simulation date/time up to 72 hours before start time.

3.3.2. Ability to schedule simulation 7 days from scheduled event (approval is routed through vendor either via e-mail/phone).

3.4. Immersive Simulation Specialist (ISS)

3.4.1. Provide consultation to LDC as deemed necessary by the client via e-mail/phone for the following but not limited to:

3.4.1.1. Coordinating and verifying the simulation hours and schedule with LDC.

3.4.1.2. Communicate via text messaging during simulation with LDC facilitators.

3.4.1.3 Experience working with multiple DAF organizations.

3.4.1.4 Experience and knowledge of DAF culture.

3.4.1.5 Experience and knowledge of DAF terminology, acronyms, and jargon.

3.4.1.6 Execute simulations during LDC Faculty Development to train LDC faculty as experiential facilitators for execution of the LDCS.

3.4.1.7 Execute simulations during training sessions to train LDC faculty as experiential facilitators during debrief session after simulation execution.

4.0. PLACE OF PERFORMANCE

Work will be performed over ZoomGov, Microsoft TEAMS, or other similar platform. The work may occur at off-site contractor locations as needs dictate. The government recognizes the possibility of contractor “reach back” to confer with expertise not available on site.

5.0. RECOGNIZED HOLIDAYS

New Year’s Day Labor Day Juneteenth Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Independence Day Christmas Day Martin Luther King Jr.’s Birthday

In addition to the days designated as holidays, the Government observes the following days:

Any other day designated by Federal Statute Any other day designated by Executive Order Any other day designated by a President's Proclamation Any other day designated by a MAJCOM leadership

It is understood and agreed between the Government and the contractor that observance of such days by Government personnel shall not otherwise be a reason for an additional period of performance, or entitlement to compensation except as set forth within the contract.

It is understood and agreed between the Government and the contractor that there are some recognized holidays where the government may need the support and use of the simulation for the following recognized holidays:

Martin Luther King Jr.’s Birthday President’s Day Columbus Day Veteran’s Day

6.0. GOVERNMENT PROVIDED PROPERTY/INFORMATION

None

7.0. SERVICE SUMMARY

The following items are identified as critical items to be inspected for compliance of this PWS.

Performance Objective PWS Paragraph

Reference Performance

Threshold Method of Assessment

Provide access to the virtual avatar lab in support of simulation session.

2.1.1 95% Periodic Inspection, Customer Complaint, and Metrics

Ability to execute required number of simulations simultaneously.

3.1.1 95% Periodic Inspection, Customer Complaint, and Metrics

Provide access to Immersive Simulation Specialist for each simulation session executed.

3.1.2 95% Periodic Inspection, Customer Complaint, and Metrics

Provide real-time comms with Immersive Simulation Specialist for each simulation session executed.

3.1.3 95%

Periodic Inspection, Customer Complaint, and Metrics

Ability to execute up to eight simulations simultaneously. 3.1.4 95%

Periodic Inspection, Customer Complaint, and Metrics

Provide technical guidance as needed for each simulation execution.

3.1.5 95% Periodic Inspection, Customer Complaint, and Metrics

Ability to develop scenarios for LDCS with a 36-hour turnaround time.

3.2.1 95% Periodic Inspection, Customer Complaint, and Metrics

Ability to execute new scenarios as early as 36 hours after scenario development.

3.2.2 95% Periodic Inspection, Customer Complaint, and Metrics

Provide pedagogical guidance and consultation for scenario design.

3.2.3 95% Periodic Inspection, Customer Complaint, and Metrics

Ability to develop avatars to align with scenario development.

3.2.4 95% Periodic Inspection, Customer Complaint, and Metrics

Develop avatars with little to no direction from client. 3.2.4.1 95%

Periodic Inspection, Customer Complaint, and Metrics

Develop avatars within 36 hours of required time to develop a new scenario.

3.2.4.2 95% Periodic Inspection, Customer Complaint, and Metrics

Ability to create environment background to align with scenario development.

3.2.5 95% Periodic Inspection, Customer Complaint, and Metrics

Develop environment background with little to no direction from client.

3.2.5.1 95% Periodic Inspection, Customer Complaint, and Metrics

Develop environment background within 36 hours of required time to develop a new scenario.

3.2.5.2 95%

Periodic Inspection, Customer Complaint, and Metrics

Ability to modify scheduled simulation date/time up to 72 hours before start time.

3.3.1 95% Periodic Inspection, Customer Complaint, and Metrics

Ability to schedule simulation 7 calendar days from scheduled event (approval is routed through vendor either via e-mail/phone).

3.3.2 95%

Periodic Inspection, Customer Complaint, and Metrics

Provide consultation to LDC as deemed necessary by the client.

3.4.1 95% Periodic Inspection, Customer Complaint, and Metrics

Coordinating and verifying the simulation hours and schedule with LDC.

3.4.1.1 95% Periodic Inspection, Customer Complaint, and Metrics

Communicate via text messaging during simulation with LDC facilitators.

3.4.1.2 95% Periodic Inspection, Customer Complaint, and Metrics

Demonstrate experience working with multiple DAF organizations.

3.4.1.3 95% Periodic Inspection, Customer Complaint, and Metrics

Demonstrate experience and knowledge of DAF culture. 3.4.1.4 95%

Periodic Inspection, Customer Complaint, and Metrics

Demonstrate experience and knowledge of DAF terminology, acronyms, and jargon.

3.4.1.5 95%

Periodic Inspection, Customer Complaint, and Metrics

Execute simulations during LDC Faculty Development to train LDC faculty as experiential facilitators for execution of the LDCS.

3.4.1.6 95%

Periodic Inspection, Customer Complaint, and Metrics

Execute simulations during training sessions to train LDC faculty as experiential facilitators during debrief session after simulation execution.

3.4.1.7 95%

Periodic Inspection, Customer Complaint, and Metrics

8.0 SECURITY REQUIREMENTS

The systems supported under this task are low risk.

Suitability/Risk Level - The suitability or risk level for this work has been determined to be:

low risk. As such, the contractor shall pre-screen their employees to eliminate anyone who does not meet the following criteria: The prospective employees can be U.S. Citizens or Foreign Nationals.

9.0. SECURITY REQUIREMENTS FOR UNCLASSIFIED SERVICES ONLY

No CAC REQUIRED

1. Contractor Notification Responsibilities: The contractor shall notify the contracting officer within 30 days before on-base performance of the service. The notification shall include:

a. Name, address, and telephone number of contractor employees working on the contract.

b. The contract number and contracting agency.

c. The location(s) of service performance and future performance, if known.

d. The date service performance begins.

e. Any change to information previously provided under this paragraph.

2. Installation Access Requirements: As prescribed by the DAFFARS 5352.242-9000, Contractor access to Air Force installations, AFI 31-218, Motor Vehicle Traffic Supervision, and DoDM5200.08v3_AFMAN31-101v3, Installation Perimeter Access Control.

The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished contractor identification badges while visiting or performing work on the installation.

The contractor shall submit a written request on company letterhead to the Contracting Officer (CO) listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass.

During performance of the service, the contractor shall be responsible for obtaining the required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site.

Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

Failure to comply with these requirements may result in the withholding of final payment.

Vehicle Inspections. All commercial vehicles will be directed to Gate 3 (Kelly St) or Gate 4 (Congressman Dickenson for Gunter) for processing through the Commercial Vehicle Inspection (CVI) Area, when operational. During non-duty hours and holidays, commercial vehicle inspections will be conducted at Gate 1 (Maxwell Blvd) or Gate 4 (Congressman Dickinson Drive) only. Inspection members will conduct thorough inspections of the interior and exterior of the vehicle for items prohibited from the installation such as explosive devices, weapons and ammunition, drugs, and open or closed alcohol containers.

3. REAL ID Act: All Maxwell Air Force Base and Gunter Annex visitors must present a REAL ID-compliant credential to be issued a pass.

REAL ID-compliant cards have a star marking ⭐on the upper portion of the card. If the card does not have a star marking, it is not REAL ID-compliant and won’t be accepted as proof of identity to board commercial aircraft or access military installations like Maxwell or Gunter.

Those without a REAL ID-compliant driver’s license may also use a U.S. passport or passport card, a Transportation Worker Identification Card (TWIC), a Veteran Health Identification Card (VHIC), or a combination of the following documents to be issued a pass:

• An original or certified true copy of a birth certificate with a raised seal

• A social security card

• A driver’s license issued by a state, territory, or the District of Columbia that is not

REAL ID-compliant.

All three documents must reflect the same name (or a documented former name through legal name change documents such as a court order, marriage certificate, or divorce decree).

More information about accessing Maxwell can be found here: https://www.maxwell.af.mil/About-Us/Fact-Sheets/Display/Article/4024201/base-access-information/

4. Controlled/Restricted Areas: If work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with DAFI 31-101, Integrated Defense, and DoDM5200.02_DAFMAN 16-1405, Air Force Personnel Security Program.

If unescorted access is not authorized and the contractor requires access to controlled/restricted areas, they must be escorted by appropriately cleared government personnel at all times.

If work is required in a classified environment, the area must be sanitized, and the contractor will be escorted at all times by appropriately cleared government personnel.

5. Reporting Requirements: The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to 42d Air Base Wing Information Protection Office, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

6. Traffic Laws: The contractor and their employees shall comply with base traffic regulations set forth in AFI 31-218, Motor Vehicle Traffic Supervision and DoDM5200.08v3_AFMAN31- 101v3, Installation Perimeter Access Control. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

7. Random Installation Entry/Exit Checks: Entry/exit vehicle checks are conducted by order of the 42 ABW Commander. These checks are conducted for the purpose of safeguarding the base and protecting government property by discovering and seizing stolen property, classified information, and contraband. Refusal to submit to an installation (entry/exit) vehicle check may result in the loss of base driving privileges, revocation of base registration, or debarment action.

8. Cellular Phone Operation Policy: The use of cellular phones while operating a motorized vehicle is prohibited on Maxwell-Gunter. Although discouraged, drivers are authorized to use devices, i.e. ear bud or ear boom, which allows their cellular phone to be operated hands-free.

The device must not cover both ears. This policy applies to everyone driving on Maxwell AFB and Gunter Annex. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

9. Wireless Electronic Devices: The contractor will not establish their own Information Technology (IT) systems or networks (Local Area Networks [LAN], Wide Area Network [WAN], Cellular phone/USB Modem as WAN, Wi-Fi as WAN, etc.), or camera system without the direct permission of the Program Manager and governing communications and responsible information systems office (42 CS).

10. Firearms and Ammunition: Transporting weapons or ammunition, concealed or otherwise, IS NOT permitted by any non-law enforcement personnel on Maxwell AFB/Gunter Annex at any time regardless of state issued concealed weapons/LEOSA permits. Violations may result in criminal prosecution under applicable federal laws.

11. Illegal Weapons. The weapons below are considered illegal, unless specifically authorized by competent authority and are prohibited on Maxwell AFB/Gunter Annex. Violations may result in criminal prosecution under applicable federal laws.

a. Switchblade knives or knives with any type of automatic blade release.

b. An incendiary/explosive weapon (e.g., grenades, flash bangs).

c. Fireworks

d. Homemade mortars, aka "tennis ball launchers" or similar devices.