KACH Waste Recycling Removal FY22 - PWS_22.pdf

PERFORMANCE WORK STATEMENT

Solid Waste and Recycle Program Services for

Keller Army Community Hospital USAG West Point

9 Jul 2021

PART 1

GENERAL INFORMATION

C.1. GENERAL. This is a non-personal services contract to provide Solid Waste Removal and Recycling Program Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

C.1.1. Description of Services/Introduction. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Solid Waste Removal and Recycling Program Services in support certain buildings on the Orange County, New York USAG West Point campus as defined in this Performance Work Statement (PWS), Part 5 except for those items specified as government-furnished property and services. The four (4) campus buildings to be serviced are Keller Army Community Hospital (B900); Johnson Veterinary Treatment Facility (B630), Medical Warehouse (B702), and the PTMS and Call Center Building (B684). The Contractor shall perform to the standards of this PWS.

C.1.2. Background. The USAG, founded in 1802, encompasses fifteen thousand (15,000) acres of rocky highland located approximately fifty (50) miles north of New York City. In addition to being a college campus with all the academic and social activities, it is a self-sustaining military community. As a historic site and international tourist attraction, two million tourists from around the world visit the Academy throughout the year. Cadet summer military training takes place at Camp Buckner, Camp Natural Bridge and Lake Frederick, which are located approximately ten miles west of the Academy on Route 293. The Government has established a mission to procure and manage a turn-key solution for Base Operations at Army installations. The U. S. Army Corps of Engineers Huntsville Center (CEHNC) will become the premier Government agency engaged in streamlining Base Operations services, and this Solid Waste Removal and Recycling Program Services initiative is part of this effort of consolidating existing contracts with a corresponding savings in contract and administration costs. The former Solid Waste Removal and Recycling Program contracts at this facility was administered by the U. S. Army DPW.

C.1.3. Objectives. Performance of this contract shall provide for solid waste removal and recycling for four (4) campus buildings, and related services, in a manner that is professional, reliable, safe and environmentally responsible. Furthermore, these services shall be conducted in a manner that minimizes disruption to ongoing campus operations and access to facilities and roads, preserves a neat and attractive campus appearance, and supports the special security requirements of the USAG West Point campus.

C.1.4. Scope. The Contractor shall regularly collect, transport and dispose of all solid waste and recyclable materials originating at four buildings on the USAG West Point campus, and shall install, service and repair Government-furnished equipment to be utilized in this service, as further described in this PWS.

C.1.4.1. Solid Waste and Recyclable Materials Removal. This entails the collection, transporting and disposal of all solid wastes including bulk wastes and recyclable materials from collection points at four (4) campus facilities.

The contractor shall utilize waste containers provided by the government for this service as identified in this PWS.

C.1.4.2. Servicing of Government-Provided Equipment. This entails the installation, service, cleaning and repair of Government-provided equipment to be utilized in solid waste removal and recycling activities for this contract, including containers and trash compactor apparatus as further described in this PWS.

C.1.4.3. Non-recurring IDIQ work for unscheduled. Waste Removal and Recycling Services: This non-recurring IDIQ work refers to in-scope services that are required on an as-needed basis with scope determined at time of need.

Services typically included in this category include one time delivery and pickup of large (i.e., 10 C, 20 CY or 40 CY) dumpster.

C.1.5.1. Period of Performance. The period of performance shall be for a base year plus 4 option years. The period of performance will be identified in the delivery schedule and subsequent task order delivery schedules.

C.1.5.2. Technical Exhibit List. The following Technical Exhibits are included as part of this PWS:

TE No.

TE-1

TE-2

TE-3

TE-4

TE-5

TE Title Solid Waste and Recycling Pick-up Schedule Performance Requirements Summary - Solid Waste and Recycling Pick-up and Disposal Solid Waste and Recycling Services Inspection Sheet West Point Local Area Credential Application Government Furnished Equipment List

C.1.6. Additional General Information.

C.1.6.1. Recognized Holidays. Any reference to holidays shall be construed to mean the Government holidays listed below:

• New Year’s Day . . . . . . . . 1 January

• Martin Luther King Day. . .3rd Monday in January

• Presidents Day . . . . . . . . . 3rd Monday in February

• Memorial Day . . . . . . . . . . Last Monday in May

• Independence Day . . . . . . 4 July

• Labor Day . . . . . . . . . . . . . 1st Monday in September

• Columbus Day . . . . . . . . . 2nd Monday in October

• Veteran’s Day . . . . . . . . . . 11 November

• Thanksgiving Day . . . . . . . 4th Thursday in November

• Christmas Day . . . . . . . . . . 25 December

When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday will be observed as a legal holiday. If a holiday falls on a scheduled Contractor workday, an alternate pick-up date shall be scheduled in accordance with specific instructions outlined in paragraphs C.1.6.2.

C.1.6.2. Pick-Up Schedules and Hours of Operation. The Contractor is responsible for conducting waste removal and recycling pick-up services in accordance with the specific days and times indicated by the schedule for each of the particular activities (Technical Exhibit TE-1), which is crucial to ensuring effective coordination with users and minimizing waste build-ups and disruptions of traffic and other activities on the premises. The normal administrative business hours of the Government facility are 7:00 AM to 4:30 PM, Monday through Friday except federal holidays, and the Contractor must have key staff available and responsive during these times to address work coordination and other contractual issues. Government representatives shall be able to contact by contractor-furnished cellphone the contractor staff while they are working on the premises at any time for ‘real-time’ coordination purposes. The Government facility may also close due to local or national emergencies, administrative closings, or similar directed facility closings, and pick-ups may be deferred or canceled in such instances at Government request without payment for any non-completed pick-ups.

C.1.6.3. Place of Performance. The work to be performed under this contract will be performed at the Orange County, New York USAG West Point campus, located at 900 Washington Road, West Point, NY 10996.

C.1.6.4. Quality Control Program (QCP). The Contractor shall develop, document, and maintain an effective QCP and surveillance program, including a corporate site Quality Control (QC) Plan (QCP) to ensure services are performed in accordance with (IAW) this PWS. The QCP must be forwarded and accepted by the KO. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies, including site-specific activities. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirement of the contract. The corporate site QCP component shall indicate the methodology utilized by the Contractor to ensure accurate and timely availability of contract deliverables and overall management for QC activities occurring at the worksite level. One electronic copy of the QCP shall be submitted to the KO and COR within 30 days after contract award. After acceptance of the QCP the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the QCP.

C.1.6.5. Quality Assurance. The Government will evaluate the Contractor's performance under this contract in accordance with its Quality Assurance Surveillance Plan (QASP). The QASP describes internal Governmental responsibilities for implementing the QA processes and methodologies such as how frequently the work activities will be reviewed, and references standards defined in this PWS. It is incumbent on the Contractor to cooperate fully in the efforts of the Government to conduct its QA activities.

C.1.6.5.1. Performance Measures. Work performed under this Contract are stipulated by the Government via applicable performance measures/metrics, documented in Technical Exhibits TE-2, Performance Requirements Summary (PRS). These measures/metrics may include, but are not limited to, number of customer complaints, response times, equipment or facility downtime, compliance with safety and quality control plans, progress reporting, meeting of task order technical and schedule requirements, and other such performance related criteria.

THESE PERFORMANCE MEASURES ESTABLISH THE ACCEPTABLE LEVEL OF PERFORMANCE (ALP)

THAT MUST BE MET IN VARIOUS CATEGORIES AS A MINIMUM BY THE CONTRACTOR FOR

PERFORMANCE ON THE CONTRACT TO BE CONSIDERED SUCCESSFUL.

C.1.6.6. Type of Contract. The Government will award a standalone, single award, Firm-Fixed Price (FFP) Contract.

C.1.6.7. Contracting Officer’s Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

C.1.7. General Personnel Requirements. The Contractor shall provide a supervised work force possessing the skills, knowledge and training required to perform the services required by this contract. The Contractor shall ensure personnel performing under this statement of work possess valid permits and licenses as required, to operate the equipment being used. Personnel performing under this contract shall remain employees of the Contractor and will not be considered employees of the Government.

C.1.7.1. Contractor Key Personnel. The personnel in this section are considered key Contractor personnel by the Government: Contractor’s Representative, Program Manager, and Project Manager (see requirements that follow below). Contractor shall possess a variety of skills in order to perform this effort in addition to those required for key personnel. All changes/substitutions of key personnel identified in the Contractor’s proposal must be approved in writing by the Contracting Officer. There is no limitation on the use of employees with qualifications exceeding those listed. Job descriptions for labor categories covered by SCWA are defined by the U.S. Department of Labor.

All changes/substitutions of key personnel identified in the proposal must be approved in writing by the Contracting Officer, and notice of any changes (losses) shall be reported within two (2) work days after the effective date of the change.

C.1.7.1.1. Contractor Representative. The Contractor shall provide an on-site Contractor Representative who shall be physically present during normal hours of operation (7:00 AM to 4:30 PM). The Contractor Representative shall conduct overall management coordination and supervision and furnish liaison with the Government. The Contractor Representative shall be the point of contact with the Government and shall have the authority to act or make decisions for the Contractor on all matters pertaining to this contract, without delay. This authority shall be explicitly issued in writing by the Contractor to the designated Contractor Representative, and this appointment shall be made within ten (10) days after contract award. The Contractor Representative shall speak, read and write clearly in the English language. This Contracting Representative’s authority shall include negotiation authority which shall be explicitly indicated in the written designation. The Contractor Representative shall oversee task accomplishment, administer all contract efforts, and answer all questions pertaining to the tasks during the life of the contract.

Contractor representative shall be responsible for the complete coordination of all work under this contract, ensuring all work is accomplished with adequate internal controls and quality control review procedures to eliminate conflicts, errors, breakdowns, inefficiencies, damages, delays, deteriorations, and omissions in the performance of the work. The Contractor Representative shall ensure that all performance measures are met with no more than zero

(0) exceptions. Should have a minimum of three (3) years’ experience working in similar waste removal and recycling programs. This position may be dual/multi-hatted with any other key positions.

C.1.7.1.2. Program Manager. Has overall responsibility for the Contractor's waste removal and recycling program and serves as the single point of contact and liaison between the Contracting Officer and the Contractor. Should have a recognized four-year college degree in engineering or related field or business management. Should have a minimum of five (5) years’ experience managing and supervising similar waste removal and recycling programs.

Should be familiar with the various codes and standards applicable to the waste removal and recycling activities covered by the performance work statement. Position shall ensure that all performance measures overall for the Contract are met with no more than zero (0) exceptions. This position may be dual/multi-hatted with any other key positions.

C.1.7.1.3. Project Manager. Has overall responsibility for one or several similar waste removal and recycling contracts. Should have a recognized four-year college degree in engineering or related field or business management. Should have a minimum of five years’ experience managing and supervising similar waste removal and recycling programs. Should be familiar with the various codes and standards applicable to the waste removal and recycling activities covered by the performance work statement. Position shall ensure that all performance measures relevant to the specifically assigned sites are met with no more than zero (0) exceptions. This position may be dual/multi-hatted with any other key positions.

C.1.7.2. Key Contractor Functional Activities/Points of Contact

C.1.7.2.1. Contract Administration Function. Contractor shall designate in writing the individual assigned as formal Point of Contact with primary responsibility for performing functions related to administration of the basic contract and contract task orders. Typical activities of this function may entail preparing monthly reports, reviewing and approving invoices, providing assistance to the on-site contract manager, and administration of subcontracts.

C.1.7.2.2. Quality Control Management Function. Contractor shall designate in writing the individual assigned as formal Point of Contact with primary responsibility for the establishment and implementation of the Contractor's quality control program for a specific task and/or site. Typical activities of this function may entail QC surveys, audits, inspections and preparing of reports.

C.17.2.3. Safety Management Function. Contractor shall designate in writing the individual assigned as formal Point of Contact with primary responsibility for establishment and implementation of the Contractor’s safety program for a specific task and/or site. Typical activities of this function may entail performing safety surveys, audits, and inspections, and preparation of reports.

C.1.7.2.4. Planner/Scheduler Function. Plans and prepares estimates and schedules for solid waste removal and recycling operations. Prepares cost estimates from brief statements of work requirements, designs, plans accompanying requests, visits to job sites, discussions with requester, and/or references to standards. Interprets service requirements and works out details for modifications or additional work. Examines individual jobs for the most economical and practical method of accomplishment. Such tasks are commonly addressed via WDOL #01300.

C.1.7.2.5. Refuse Truck Driver-Operator. Responsible for waste and recycling collection services in order to ensure that the materials are transported and disposed of in an appropriate manner. Responsibilities include operating waste and recyclables trucks in a safe manner, collecting and dumping refuse or recyclable materials from containers into truck, and fastening towable containers to trucks. Sets up equipment, maintains cleanliness of trash receptacles and equipment, lubricates and adjusts equipment for proper operation, including tightening of bolts, replacing washers, cotter pins, and screws. Drivers must also deal with customers and members of the public in a courteous and respectful manner.

C.1.7.2.6. Laborer Function. Performs tasks which require mainly physical abilities and effort involving little or no specialized skill or prior work experience. The following tasks are typical of this occupation: Loads and unloads trucks, and other conveyances; moves supplies and materials to proper location by wheelbarrows or hand trucks; stacks materials for storage or binning; collects refuse and salvageable materials. Digs, fills, and tamps earth excavations;

levels ground using pick, shovel, tamper and rake; shovels concrete and snow; cleans culverts and ditches; cuts tree and brush; operates power lawnmowers. Moves and arranges heavy pieces of office and household furniture, equipment, and appliances; moves heavy pieces of automotive, medical engineering, and other types of machinery and equipment. Spreads sand and salt on icy roads and walk-ways; picks up leaves and trash. Such tasks are commonly addressed via WDOL #23470.

C.1.7.2.7. Heavy Equipment Operator Function. Operates heavy equipment such as cranes, clamshells, power shovels, motor graders, heavy loaders, carryalls, bulldozers, rollers, scrapers, and large industrial tractors with pan or scrapper attachments. Equipment is used to excavate, load or move dirt, gravel or other materials. Operator may read and interpret grade and slope stakes and simple plans. May grease, adjust and make emergency repairs to equipment.

Such tasks are commonly addressed via WDOL #23440.

C.1.8. General Personnel Requirements. The Contractor shall provide a supervised work force possessing the skills, knowledge and training required to perform the services required by this contract. The Contractor shall ensure personnel performing under this statement of work possess valid permits, licenses and certifications as required for performing their work functions in accordance with all applicable laws and regulations. Personnel performing under this contract shall remain employees of the Contractor and will not be considered employees of the Government.

C.1.9. Identification of Contractor Employees. The Contractor shall ensure that all personnel possess and can provide, when required, photo identification issued by a Government agency (i.e. State Driver’s License, Military ID, etc.). All contract personnel working in situations where their Contractor status is not obvious to third parties are required to identify themselves. This may be accomplished by wearing clothing bearing the name of the company or by wearing clearly written and visible nametags which contain the company name and employee name at all times, as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

C.1.10. Conduct of Personnel. The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. Contractor employee shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is in the best interests of the Government. The Installation Commander or the USAG Commanding Officer has the authority to bar individuals from the installation. Such removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no Contractor employees conduct political related activities or events on the installation.

C.1.11. Phase In/Phase Out. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have key personnel on board, during the thirty (30)-day phase in/ phase out periods. The Contractor shall, upon the Contracting Officer's written notice, (1) furnish phase-in and phase-out services for up to 10 months after this contract expires and (2) negotiate in good faith a plan with a successor to determine the nature and extent of phase-in and phase-out services required. The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan, and shall be subject to the Contracting Officer's approval. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency.

C.1.12. Performance Evaluation Meeting. The Contractor or designated representative shall meet with the KO at least once weekly during the first month of the contract. Thereafter, the KO will schedule meetings as determined necessary. The purpose of the meeting is to discuss Contractor performance. Minutes of the meeting shall be prepared by the Contractor and copies furnished to the KO and COR (hard-copy) and others they designate (electronically), within four (4) working days. The Contractor shall revise and resubmit minutes within two (2) working days to accurately address any non-concurrence.

C.1.13. Anti-Terrorism (AT) and Operations Security (OPSEC).

C.1.13.1. AT Level I Training. All Contractor employees, to include Subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT level I Awareness training is available at the following website:

http://jko.jten.tnil

C.1.13.2. SECURITY REQUIREMENTS. The services provided within this contract will take place within the U.

S. Army Garrison Area of Operations (AOR). As this AOR’s is considered Army Controlled Facilities, the Contractor shall comply with the following access requirements:

C.1.13.3. E-Verify. The Contractor will adhere to requirements as directed in FAR 52.222-54; Employment Eligibility Verification. Contractors shall be enrolled in the Department of Homeland Security E-Verify Program.

Information on registration for and use of the E-Verify program can be obtained via the Internet at the Department of Homeland Security Web site: http://www.dhs.gov/E-Verify.

C.1.13.4. Background Checks and Employee Access USAG Facilities. The Contractor shall submit to the Facility Manager the form ‘West Point Local Area Credential Application’ (Technical Exhibit TE-4) completed by each employee. A full list of approved personnel shall be made available to the COR upon request. The Contractor shall ensure that its employees entering Army-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services. The Contractor shall comply with all personnel identity verification procedures. The Contractor shall not employ any individual whose background indicates an unacceptable threat to life, health and safety of staff, visitors and/or government property. The Contractor shall not employ any person for work on a task order if such person is identified to the Contractor by the KO as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. The Government reserves the right to deny Contractor personnel access to the facility/installation.

http://www.dhs.gov/E-Verify

C.1.13.5. The heightened awareness of terrorist threat to the USAG has required thorough inspection of vehicles and equipment entering and leaving the installation. Additionally, vehicle and equipment operators shall be required to provide upon request adequate photo identification. Failure to do so may result in interruption of service and possible administrative action. The process of vehicle inspection and personnel identification verification may require waiting on long lines for extended periods (thirty (30) minutes or more) at entrance points to the installation. Collection service route schedules should be planned accordingly.

C.1.13.6. KEY CONTROL. The Contractor shall be responsible for keys provided by the Government. The Contractor shall not be allowed to duplicate any keys provided by the Government. The Contractor shall implement procedures to ensure absolute control of all keys issued by the Government. The Government will deduct from invoices two hundred fifty dollars ($250) for each lost key as well as the direct cost of lock core replacement to include the total number of replacement keys required.

C.1.13.7. The company shall return all issued U.S. Government Common Access Cards, installation or facility badges, and/or access passes to the COR within two days when the contract is completed or when a Contractor employee no longer requires access to the installation or facility.

C.1.13.8. The Contractor shall comply with all personnel identity verification procedures. Employees must be accompanied by an authorized Government employee at all times while providing services in secure areas.

C.1.14. INTERFACE WITH GOVERNMENT OPERATION. The Contractor shall coordinate collection, transportation and disposal of solid waste and recycling materials so as to not interfere with routine Government operations and seasonal events.

C.1.15. FRAUD, WASTE AND ABUSE. Contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste and abuse, or other intentionally dishonest conduct against the Government observed during the performance of this contract.

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

C.2.0. DEFINITIONS. As used throughout this contract, the following terms shall have the meaning set forth below.

C.2.1. General Definitions.

C.2.1.1. Acceptable Level of Performance (ALP). The maximum percent defective, or maximum number of defects per one hundred (100) units, or number of defects in the lot that can be considered satisfactory on the average, or degree of deviation from perfect performance for such specific contract requirement before the Government will consider Contractor performance unacceptable. As long as the defective performance does not exceed the AQL, the service will not be rejected by the Government. An AQL does not imply the Contractor may perform in an unsatisfactory manner. It implies the Government recognizes that defective performance sometimes happens unintentionally.

C.2.1.1. Area of Operation (AOR). An operational area defined by this Contract that encompasses the site listed including buildings indicated in paragraph C.1.1.

C.2.1.2. Contracting Officer (KO). The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

C.2.1.3. Ordering Officer (OO). The Ordering Officer is an individual appointed only by the Contracting Office, US Army Engineering and Support Center, Huntsville (USAESCH), who acts as an agent of the Contracting Officer and who is authorized under a task order service order process to initiate and issue Notices-to-Proceed (NTP) for in-scope services or items up to the amounts and for the purposes specified in their appointment letters.

C.2.1.4. Contracting Officer Representative (COR). The Government employee designated by the Contracting Officer to be responsible for monitoring of contractor performance.

C.2.1.5. Contractor. That entity or its representative responsible for the delivery of the services or materials specified in this contract, as designated by contract award. The term contractor as used herein refers to both the prime contractor and any subcontractors. The prime contractor shall ensure that subcontractors comply with the provision of this contract.

C.2.1.6. Contractor Representative. The Contractor Representative shall conduct overall management coordination and supervision and shall furnish liaison with the Government. The Contractor Representative shall be the point of contact with the Government and shall have the authority to act or make decisions for the Contractor on all matters pertaining to this contract.

C.2.1.7. Not used.

C.2.1.8. Not used.

C.2.1.9. Calendar Days. Unless otherwise noted, all days are calendar days.

C.2.1.10. Competent Person. A person, who works as part of the contractor safety program, who has the professional experience and training necessary to identify existing and predictable hazards at a work or service environment, and who has the authority to take prompt and corrective action to eliminate or remove dangers from the environment.

C.2.1.11. Contract Deficiency. The failure of the contractor to perform in accordance with contract requirements and specifications. A contract deficiency may result from failure of the contractor to provide, or provide on time, the required contract service or it may result when the required service does not meet specific contract standards.

C.2.1.12. Direct Material Costs. The actual vendor invoice charges for materials used for performance of work under this contract. Direct material costs shall include transportation charges when such charges are included on the invoice by the vendor, as well as any discounts allowed for prompt payment and discounts or rebates for core value or salvage value that accrue to the contractor. When questions arise concerning the cost of materials, material costs will be based on the lowest of quotes provided by the contractor from at least three different commercial vendors for the direct material cost. The Government retains the right to obtain additional quotes in questionable situations. The lowest price will be used.

C.2.1.13. Equipment. Anything kept, furnished, or provided for a specific purpose. All equipment needed to accomplish this contract to be supplied by contractor.

C.2.1.14. Facility. A building or structure, or a complex of such combined elements, designed and created to serve a particular function.

C.2.1.15. Facilities Manager. The Chief of Logistics of the Defense Health Agency at West Point, who serves as the primary point of contact of this facility; also represented for day-to-day coordination by the Chief, Environmental Services. These staff are empowered to arrange for building access and other local coordination with the contractor as required for the provision of services under this contract.

C.2.1.16. Frequency of Service. The number of occurrences in which a work item or task is performed within a 12-month contract or task order performance period. Frequencies include the following:

C.2.1.16.1. Annual (A) or Yearly (Y). Services performed once during each 12-month contract or task order performance period at intervals of 335 to 395 days.

C.2.1.16.2. Biennial (B). Services performed once during each 24-month period of the contract or task order performance period at internals of 670 to 790 days.

C.2.1.16.3. Daily (D5) or 5W. Services performed once each calendar day, Monday through Friday, including holidays unless otherwise noted.

C.2.1.16.4. Biweekly. Services performed once every two weeks, or 26 times during each 12-month contract or task order performance period.

C.2.1.16.5. Every Four Weeks. Services performed once every four weeks, or 13 times during each 12-month contract or task order performance period.

C.2.1.16.6. Monthly (M). Services performed 12 times during each 12-month contract or task order performance period at intervals of 28 to 31 calendar days.

C.2.1.16.7. Quarterly (Q) or Four Per Year (4Y). Services performed four times during each 12-month contract or task order performance period at intervals of 80 to 100 calendar days.

C.2.1.16.8. Semiannual (SA) or Two Per Year (2Y). Services performed twice during each 12-month contract or task order performance period at intervals of 160 to 200 calendar days.

C.2.1.16.9. Semimonthly (SM) or Two Per Month (2M). Services performed 24 times during each 12-month contract or task order performance period at intervals of 14 to 16 calendar days.

C.2.1.16.10. Semiweekly (SW) or Twice Weekly (2W). Services performed twice a week, such as Monday and Thursday or Tuesday and Friday.

C.2.1.16.11. Six Times Per Month (6M). Service performed six times per month.

C.2.1.16.12. Six Times Yearly (6Y). Services performed six times per year, such as in January, March, May, July, September, and November.

C.2.1.16.13. Three Times Yearly (3Y). Services performed three times per year, such as in January, May, and September.

C.2.1.16.14. Three Times Weekly (3W). Services performed three times a week, such as Monday, Wednesday, and Friday.

C.2.1.16.15. Weekly (W). Services performed 52 times during each 12-month period of the contract at intervals of six to eight calendar days.

C.2.1.17. Quality Assurance. A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

C.2.1.18. Quality Assurance Representative (QAR)/Quality Assurance Evaluator (QAE). That individual designated by the KO to be responsible for the monitoring and evaluation of contractor performance.

C.2.1.19. Quality Control (QC). Methods and actions enlisted by the Contractor to control the quality of goods and services rendered in an effort to meet the requirements of the contract..

C.2.1.20. Quality Control Program (QCP). Contractor’s system of controlling the equipment, system or services to ensure the requirements of the contract are met. Contractor is responsible for QC and for offering to the Government for acceptance only those samples or services conforming to contract requirements.

C.2.1.18. Random Number Table. A table of numbers arranged in random fashion; a table used to select random samples.

C.2.1.19. Random Sample. A sampling method whereby each service output in a lot has an equal chance of being selected.

C.2.1.20. Random Sampling. A method for looking at a few individual items in a lot to measure the quality of that lot against a standard.

C.2.1.21. Sampling. A sample consists of one or more service outputs drawn from a lot in accordance with random sampling procedures to be evaluated by Government personnel.

C.2.1.22. Sample Size. The number of outputs in the sample; a group of one or more tasks drawn from the specified performance.

C.2.1.23. Standard. A measure of comparison; an acceptability criterion; a benchmark or yardstick against which a service will be measured.

C.2.1.21. Response Time. The maximum time allowed the contractor, after initial notification of a work requirement, to be physically on the premises at the work site with appropriate personnel, tools, equipment, and materials, ready to perform the work required. Actual response time shall be determined by the service priority (i.e., emergency or routine) assigned to each work requirement.

C.2.1.22. Unit Priced Labor (UPL) Hour. The unit price bid by the contractor to perform one hour of work-in-place. With the exception of direct material and construction equipment costs, the unit price includes all indirect and direct costs associated with performing work. The price includes the contractor’s hourly composite trade wage, adjusted to allow for workforce productivity; costs for pre-expended bin materials, union agreements, crew sizes, hand tools, payroll burdens and fringes, overtime, job (field) overhead (including clerical support, supervision, inspection, fees, taxes, licenses, permits, and insurance), general and administrative (home office) overhead, and profit.

Additionally, time for job preparation, safety standby personnel, and similar indirect labor elements are included.

C.2.2. Waste Collection, Recycling & Disposal Definitions and Acronyms.

C.2.2.1. Acceptable Waste. All types of combustible and non-combustible materials (excluding hazardous or special waste and sewage sludge) as normally and regularly appear in solid waste generated by offices, clubs, cafeterias, dining facilities, warehouses and other non-manufacturing activities.

C.2.2.1. Ashes. The residue from burned wood, coal, coke, and other combustible material.

C.2.2.2. Recyclable Materials. All materials which are normally collected and sorted for reprocessing into new or different commodities. Typical recyclable materials that might require normal collection and sorting include, but are not limited to, aluminum or steel cans, clear and colored glass, plastics, white/mixed office paper, computer paper, newspaper, magazines, catalogs, pressed paper, and corrugated cardboard. These items may change and others items be added to the recyclable materials list as markets are developed and expanded.

C.2.2.2.1. Plastics #1. Resin Identification Code number 1 entitled polyethylene terephthalate. Most commonly found in beverage bottles, which are widely recyclable and accepted at most off-site disposal locations.

C.2.2.2.2. Plastics #2. Resin Identification Code number 2 entitled high density polyethylene. Some beverage containers, such as milk jugs, which are widely recyclable and accepted at most off-site disposal locations.

C.2.2.3. Hazardous and Special Waste. Any material which poses a hazard to health and/or environment as defined in the Resource Conservation and Recovery Act (RCRA) of 1976 and regulations implementing those laws and similar local laws and regulations. Such wastes include but are not limited to those materials which are toxic, corrosive, ignitable or reactive, requiring special handling and procedures for disposal. Hazardous and special wastes shall not be collected as part of this contract.

C.2.2.4. Bulk/Bulky Waste. Large waste items such as household appliances, furniture, large auto parts, tree, branches, stumps, wood, metals, and other oversize wastes whose large size precludes or complicates their handling by normal solid wastes collections, processing or disposal methods. Such waste that is too large or heavy to be placed in the routine collection container may be placed by the generator at the collection point or curbside. These wastes include but are not limited to: lumber; scrap metals; bricks; blocks; concrete rubble; stones; toys; furniture; appliances;

logs; limbs; electronics and their components; televisions; cabinets; automotive components; power equipment; crates;

wheels; de-rimmed tires; etc.

C.2.2.5. Transfer Station. A solid waste handling facility used for the consolidation of waste in preparation for transporting to a point of further processing and ultimate disposal.

C.2.2.6. Transfer Vehicle. Any vehicle used for the transportation of solid waste from the point of waste origin to a point of further processing or ultimate disposal.

C.2.2.7. Containers. Suitable containers include dumpsters, recycling bins and toters. Containers are labeled with items both permitted and prohibited, and are non-leaking receptacles equipped with a lid. Containers shall be of the sizes and quantities as detailed within each task order PWS.

C.2.2.8. Collection. Solid waste collection is an organized and systematic method of transporting solid waste from the point of generation or from pickup points to site of disposal or a materials recovery facility.

C.2.2.9. Collection Point: The location designated or described in this performance work statement where solid waste, including bulky materials, will be temporarily stored or placed for collection by the Contractor.

C.2.2.5. Curb Side Pick-Up: Collection of solid waste (to include bulky waste) or recyclable materials that is placed next to curb, doorway or alley by the supported activity. This refers to locations that are not serviced by bulk containers (dumpsters or compactors).

C.2.2.9. Disposal. Disposal is the process of spreading and covering in sanitary fills, spreading and covering in landfills, and dumping in public dumps, or other solid waste disposal facility.

C.2.2.6. Generation. The act or process of producing solid waste or recyclable materials.

C.2.2.7. Material Handling Area. The material handling area is used for the accumulation and preparation of bulk solid waste or recyclable materials for transportation to a solid waste management facility.

C.2.2.8. Non-Combustible Material. Material that does not burn at ordinary temperatures.

C.2.2.10. Solid Waste. Solid waste means all those materials that are not liquid waste but includes recyclables, refuse, rubbish, garbage, ash debris, yard waste. For the purpose of this contract only, hazardous and special wastes are not considered solid wastes and are not to be collected as part of this contract.

C.2.2.10.1. Refuse. Refuse is a category of solid waste. Refuse includes all garbage, ashes, debris, rubbish and other similar waste materials. Not included are explosive or incendiary wastes; recyclable materials; hazardous waste; and contaminated waste from medical or radiological processes.

C.2.2.10.2. Garbage. Garbage is a category of solid waste. Garbage means animal and vegetable waste (and containers thereof, but not including recyclable containers) resulting from the handling, preparation, cooking and consumption of foods. Edible or hog food garbage is the portion of waste food which has been segregated for salvage or for composting.

C.2.2.10.3. Ash. Ash is a category of solid waste. Ash means the residue from burned wood, coal, coke and other combustible material.

C.2.2.10.4. Debris. Debris is a category of solid waste. Debris, often referred to as “Construction and Demolition” or “bulky waste”, means roofing materials, plastic siding, stone, masonry, brick, concrete, tile, formica, plasterboard (drywall), non-recyclable glass, etc. Not included in this category are grass clippings, leaves, and yard waste, stumps, and wood waste, scrap metal and similar waste materials.

C.2.2.10.5. Rubbish. Rubbish is a category of solid waste. Rubbish means a variety of unsalvageable materials such as floor sweepings, paper wrappings, non-recyclable containers, cartons, and similar articles not used in preparing or dispensing food. It is easier to define rubbish as any material that is not a recyclable, not debris, not ash, not yard waste and not garbage.

C.2.2.10.6. Yard Waste. Yard Waste is a category of solid waste. Yard waste means leaves, grass clippings, brush and small stumps.

C.2.2.16.8. Institutional Solid Waste: Waste that is generated by educational, health care, correctional and other institutional facilities.

C.2.2.16.9. Regulated Medical Waste: Waste not specifically excluded from the restrictions of Federal regulations and which meets the criteria listed in 40 CFR 259.

C.2.2.11. Materials Recovery Facility (MRF). Materials Recovery Facility is a center where recovered solid waste materials are delivered for processing and marketing. MRF’s usually have a State permit to operate.

C.2.2.11. Recycling. The act of recovering materials from the solid waste stream, separating them by commodity and returned to the economic mainstream as raw material.

C.2.2.12. Recyclable. Any material which can be recovered before final disposal, processed and marketed or used to make a new product.

C.2.2.11.1. Recycling Materials: Commodities include corrugated cardboard, wood and plastic pallets.

C.2.2.13. Commingled. Any combination of recyclable materials which, when combined in one container, do not contaminate or affect the quality of the materials.

C.2.2.14. Non-Marketable Material. Recyclable material and bulky waste that is either not accepted or is rejected at the disposal center.

C.2.2.13. Scavenging. The uncontrolled and unauthorized removal of materials at any point of the solid waste management stream.

C.2.2.14. Cleaning. The physical removal of food residue, ingredients and other soiling materials.

C.2.2.15. Wash. The act of cleansing using hot water and soap or detergent

C.2.2.17. Solid Waste Management Facility (SWMF). Any facility employed, beyond the initial collection processes and managing solid waste including, but not limited to: storage areas or facilities, transfer stations, rail haul or barge haul facilities, landfills, disposal facilities, solid waste facilities, surface impoundment and waste oil storage, repossessing, refining facilities, recyclable handling, recovery facilities and waste tire storage facilities.

C.2.2.18. Source Separation. Source separation is the act of separating recyclable materials at their point of generation by the waste generator.

C.2.2.10. Solid Waste Storage Containers. Cans, drums, bins, bags, boxes, crates, sidewalk litter containers, dumpsters, roll-off containers, or similar receptacles which are used for the temporary storage of solid waste while awaiting collection. The term "container" used in this document shall have the same meaning as solid waste storage container.

C.2.2.20. Vector. A vector is a carrier, usually an arthropod, which can transmit a pathogen from one organism to another.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

C.3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

C.3.1. Restrictions. The Contractor shall not use facilities, services or utilities provided by the Government for any purpose other than in the performance of this contract.

C.3.2. Reserved.

C.3.3. Utilities. For purposes of activities supporting this Contract, the Government will provide for access to, and use of, site exterior domestic cold water supplies via existing site hose-bibs as approved by the COR. A hose bib with cold water is available for use at the back of Building 900. The Contractor is required to supply any related cleaning apparatus (i.e. hose, nozzle, buckets, detergents, etc.) as needed. The Contractor shall clean any debris collected in drains during container and equipment cleaning. The Contractor shall instruct employees in utilities conservation practices. Contractor personnel shall perform in such a manner as to ensure maximum efficiency of use of Government provided utilities.