Juneau FB Elevator PWS Finalized 6_13_2022.docx

PERFORMANCE WORK STATEMENT

ELEVATOR MAINTENANCE, REPAIR & RELATED SERVICES

I SCOPE OF SERVICES

Hurff A. Saunders Federal Building & Robert Boochever US Courthouse

(AK0013ZZ)

709 West 9th Street

Juneau, AK 99801

This is an all-inclusive contract and the Contractor will perform the following without additional reimbursement, expect where specifically specified as "reimbursable services".

C. The Contractor shall take all steps and measures that a prudent building owner would take to maximize the life expectancy of the elevator plant. The work provided must preserve each elevator in unimpaired condition and above the point where deterioration begins.

D. The Contractor shall maintain the original contact speed for each elevator car, in feet per minute, and the original performance time, which includes acceleration and retardation as designed and installed by the manufacturer. The Contractor shall perform the necessary adjustments as required to maintain the original door opening and closing time, within the limits of applicable codes.

E. The Contractor shall be required to make renewals or repairs made necessary by reason of negligence, misuse or vandalism of the equipment. Renewals or repairs, other than normal wear and tear, caused beyond the control of the Contractor, his representatives and employees, shall be reimbursed as described in Section IIC (11). These repairs are referred to as "reimbursable services".

F. The Government reserves the right to have any work in the contract performed by others.

I. All persons furnished by the Contractor, including subcontractors, are the sole responsibility of the Contractor. The Contractor shall be responsible for their compliance with all laws, rules, regulations and security clearances.

J. The Contractor shall ensure on the contract start date that all car phone(s) and associated dialer(s) are reprogrammed to the Contractor’s preferred monitoring provider. GSA will provide phone service within the elevator machine room. The Contractor shall maintain the lines within the elevator machine room, dialer, related equipment and materials to ensure connectivity to a Contractor’s preferred monitoring provider. Contractor shall test each car phone monthly to assure proper operation and provide written test results in the Monthly Summary Report submitted to the CO/COR.

0. Entrapments- The contractor shall respond on site to all notices of entrapment within no more than 30 minutes during working hours and no more than 1 hour during non-working hours. Response time starts when the contractor receives notice of an entrapment and ends when the contractor arrives at the Federal Office Building and includes time spent parking a vehicle. After receiving notice of an entrapment and within the stated response time, the contractor shall call the GSA Call Center at 1-800-806-8145 with the following information: building name, building address, car number, and, when feasible, the number of occupants involved.

0. Responses to entrapments during non-working hours are "reimbursable services" and shall be separately invoiced. Calls to the GSA Call Center after hours are not separately reimbursable.

0. In the event the contractor has not responded within the required time limits outlined in the above paragraph “a. Entrapments”, the COR may contact another elevator service provider or the local fire department to resolve the entrapment issue. Any additional costs incurred above the agreed upon reimbursable cost shall be paid by the contractor to said elevator contractor or fire department. The Contractor is not responsible for any damages that the fire department brought about to resolve the entrapment. This paragraph (J. a. ii.) is to explain the contingencies that will be followed in what should be a rare case of the contractor not able to meet their obligation outline in paragraph J. a. and failure to meet this obligation like any other obligation or requirement of this contract is a performance issue and will be sited as such in performance and any other evaluation documents to address this lack of performance to resolve it from happening again.

0. The Contractor shall develop a Non-responsive Entrapment Plan that will outline what pre-assistance the Contractor can give to the local fire department and on site O&M Contractor to resolve entrapments with the least amount of time and damage. This Non-responsive Entrapment Plan shall be delivered to the CO 30 days from award of contract.

After the entrapment is resolved, the contractor shall notify the COR at the telephone number or email address provided as follows:

a. During working hours-within three hours of receiving notice of the entrapment

b. During non-working hours-by 7:30am the next business day.

Notification by the contractor to the COR may be by visit, telephone, voice mail, email or SMS and shall provide the following information: date and time contractor arrived at the elevator, elevator number, whether the contractor made voice contact with any entrapped persons and description of the problem and solution.

K. The Contractor shall be cognizant of, and comply with, all Federal, State and local laws and regulations related to the disposal (landfill, sewer discharge, etc.) of hazardous waste and materials used or removed in the performance of the contract or discharged by the building, and shall comply with all such requirements, to include record keeping requirements.

Fluorescent lamps, batteries, oils, and other items subject to the Universal Waste rules for hazardous waste management and disposal in any quantity must be recycled first or properly disposed.

L. If a car is out of service for repairs longer than 48 hours, not including weekends and federal holidays, (Weekend and holidays expectation is not recognized for 24/7 facilities - Land Port of Entries) the monthly price shall be adjusted as follows by the COR on the receiving report:

Daily price adjustment shall be calculated by (monthly price divided by number of elevators) divided by 21 days (i.e. monthly price of $1,000 divided by 4 elevators divided by 21 days equals a daily price of adjustment of $11.90 per day).

If adjustment is greater than $500.00, the Contract Specialist (CS)/CO shall modify price adjustment in contract.

II SERVICES REQUIRED

A. Initial Work – Contract Phase-in and Phase-out

1. Initial Deficiencies:

(a) Inspection: Within fifteen (15) calendar days after the contract award date, the incoming Contractor, the outgoing Contractor, and the CS/CO or designee, together, will make a complete and systematic inspection of all elevator systems, fireman recall services and all other equipment in the building covered by this contract.

(b) Submission of Initial Deficiency List: The incoming Contractor will prepare and submit to the CS/CO, within seven (7) calendar days after the Initial Deficiency List (IDL) inspection, a report listing all deficiencies noted during the joint inspection that require corrections to bring the equipment up to an acceptable and satisfactory condition.

1. Follow-up Inspection: Within fourteen (14) calendar days after Initial Deficiency List (IDL) inspection, the incoming Contractor and the CS/CO or designee, together, will make a second complete and systematic inspection of all elevator systems, fireman recall services and all other equipment in the building covered by this contract. This inspection is to verify that deficiencies noted from the first inspection have been corrected.

1. Submission of Follow-up Deficiency List: The incoming Contractor will prepare and submit to the CS/CO, within four (4) calendar days after the Follow-Up IDL inspection a report listing all remaining deficiencies that require corrections to bring the equipment up to an acceptable and satisfactory condition. The incoming Contractor will also provide a cost proposal, with submission of the follow-up IDL, for correction of each deficiency listed.

1. Correction of Initial Deficiencies: The incoming Contractor will be responsible for making corrections of initial deficiencies that fall within the scope of routine maintenance required by this contract, (e.g. would be corrected as part of scheduled preventive maintenance or easily corrected through a Work Request). The CS/CO will review the report to determine which initial deficiencies are within the scope of the contract, and will notify the incoming Contractor of the determination. All other initial deficiencies will be corrected by the Government, or the correction will be deferred if it is non-critical.

(f) Items not identified on the Initial Deficiency List: Deficiencies discovered after the submission of the list (not noted on the IDLs submitted) are not considered pre-existing. The incoming Contractor is liable for the correction of these deficiencies.

(2) Terminal Deficiencies:

0. On a mutually agreeable date no less than forty-five (45) calendar days and no more than ninety (90) calendar days prior to the contract termination date, the outgoing Contractor, the incoming Contractor, and the CS/CO or designee will, working together, make a complete and a systematic inspection of all elevator systems, fireman recall services, and all other equipment in the buildings covered by this contract. Based upon this inspection, the outgoing Contractor will be provided with an existing deficiency list, and will have thirty (30) calendar days from the receipt of the existing deficiencies list to correct all items that fall within the scope of the contract. Deductions may be taken from the outgoing Contractor’s payments for all outstanding deficiencies that have not been corrected after the thirty (30) day period. This is in accordance with Federal Acquisition Regulation (FAR) 52.246-4, “Inspection of Services”. Deductions may also be taken for any uncorrected deficiencies that develop after the preliminary closeout inspection and the termination of the contract.

0. The outgoing Contractor shall provide to the CS/CO a detailed phase-out plan at least sixty (60) calendar days prior to the final date of the contract. This plan shall include transition and training plans for implementation during the phase-in period of the incoming Contractor and list major items required for the orderly transition between the incoming Contractor, outgoing Contractor, and the Government. It is the responsibility of the outgoing Contractor to attend to the items listed in the phase-out plan and to provide information and/or instruction to the incoming Contractor.

B. Scheduled Maintenance Requirements

(1) The Contractor shall be responsible for establishing an effective system for accomplishing scheduled and unscheduled maintenance, including a backlog listing of work to be accomplished. The scheduling system and backlog listing shall be posted in the machine room and available for inspection by the COR at any time.

(2) Scheduled preventive maintenance shall be performed at the frequencies and in accordance with the manufacturer's recommendations and/or the best practices of the industry. The Contractor shall submit proposed preventive maintenance guides to the COR, for approval.

(3) The Contractor shall schedule a monthly visit to the site for general inspection of the equipment and mechanical spaces to insure all equipment is performing to manufactures standards. This monthly visit will be done without any additional charge to GSA. When given two (2) weeks’ notice by the COR this monthly visit shall be schedule for a specific time and date of that month (e.g. coordinating monthly visit with National Elevator Inspection Services)

(4) Equipment under warranty shall be maintained in accordance with warranty instructions and conditions.

(5) The Contractor shall develop an annual schedule for periodic preventive maintenance of equipment and systems by dates, equipment and building, based on the Equipment Inventory List and the frequencies and maintenance requirements contained in this specification. The equipment Inventory List must be filled out in an approved format each will be provided to the contractor upon award (an example of this format will be included in the RFP). This schedule shall be submitted to the COR and CS/CO for review, a minimum of five (5) working days prior to the start of the contract.

(6) Equipment for which scheduled maintenance is to be performed annually or less frequently shall be accomplished during the first six (6) months of this contract, and during the first six (6) months of each succeeding year as appropriate to frequency.

(7) On or before the fifth work day of each month, the Contractor shall submit a summary report to the CS/CO and COR in narrative form describing the items listed below. The monthly report shall be submitted prior to submitting the monthly invoice to Finance (i.e. if monthly report is submitted on the 5th work day of the month, the earliest day invoice can be submitted to Finance is the 5th). Invoices submitted prior to the monthly report being received will be rejected.

1. Activities of the previous month

1. Activities planned for the next month

1. Correction status on inspection findings

1. Identification of any repairs, failed equipment, and operable/repair status

1. Log of service request for the month

1. Issues that GSA should be made aware of

1. Concerns which could impact performance

1. Updates to the performance plan and/or confirmation that the plan is current

1. Recommendations to the CS/CO

(8) The Contractor shall be required to make renewals or repairs made necessary by reason of negligence, misuse or vandalism of equipment by persons other than the Contractor, his representative and employees, or by reason of any other cause beyond the control of the Contractor, except ordinary wear and tear. (Refer to Section ID).

C. CallBack Services

The Contractor shall provide regular and overtime callback service when requested by authorized representatives of the COR.

(1) Emergency calls. The Contractor shall respond on site immediately to all reports of elevator problems where life or property is endangered. Corrective action in all cases shall be completed in the shortest possible time consistent with the nature of the problem and the best practices of the trade. The Contractor shall remain on the job until the emergency has been resolved. Entrapments fall under this paragraph and are reimbursable under the same rules as outlined as item (3) below.

(2) Regular callback service consists of responding on site within 1 hour (with the exception of when the call-back is an entrapment or if noted differently on Building Information and Asset Data Sheet) to requests from the Government during the hours of 6:00 AM through 6:00 PM, Monday through Friday, excluding Federal holidays. Regular callback service shall be at no additional charge to the Government.

(3) Overtime callback service consists of promptly responding on site within 1 hour except if noted differently on Building Information and Asset Data Sheet) to requests from the Government for overtime services, at any hour other than the time defined as regular callback service above and are "reimbursable services".

(4) When overtime services are provided, the Contractor will be paid at the hourly rate specified in Part I (Schedule of Pricing). The Contractor will be paid at the hourly rate for each hour a Contractor employee spends at the Federal facility, not for each hour spent in transit to and from the building

(5) Upgrade and enhancement services consists of adding or changing elevator equipment, controls, communication devices, appurtenances or accessories; not due to repair or normal wear and tear, but upon request of the Federal Government. Upgrade and enhancement services are "reimbursable services"

(a) Any upgrade and enhancement services shall be immediately reported to the COR, but work shall not be performed unless directed to do so by the COR. The Contractor shall submit to the ordering official a detailed cost breakout to perform the work. This breakout shall include labor hours by work element and an itemized cost breakout for all parts and materials. The Contractor shall compute the labor costs using the bid unit hourly rate for callback services as specified in Part I (Schedule of Pricing). When authorized to perform any upgrade and enhancement service, the Contractor shall ensure that each mechanic(s) signs in and out on a log established by the COR for contract administration purposes.

(b) Upgrade and enhancement services shall be completed within seven (7) calendar days of work from (COR) authorization. The period of time for completing the work may be extended by the COR.

(6) The Contractor will be compensated for upgrade and enhancement services as follows:

(a) Labor costs The Contractor will be reimbursed for labor hours expended at the Federal facility(s), as evidenced by the sign in/sign out sheet, at the hourly rate for reimbursable repair services specified pricing schedule.

(b) Material cost The Contractor will be reimbursed for material at cost. A material handling charge may be included in the charge for material at cost provided it is clearly excluded from the labor rate cost.

(7) The Government reserves the right to furnish to the Contractor as Government furnished property any or all parts and/or materials required for a particular repair. If the Contractor furnishes the parts and/or materials, the price to be paid shall be on the basis of established catalog or list prices, in effect when material is furnished, less all applicable discounts, but in no event shall such price be in excess of the Contractor's sale price to his most favored customers for the same item in like quantity, or the current market price whichever is lower.

(8) All orders for upgrade and enhancement services, which exceed $2,500.00, must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies and Services. The GSA Form 300 will describe the service to be provided and will establish the maximum number of hours and material costs for which the Contractor will be compensated. The ceiling specified in the GSA Form 300 may not be exceeded without written approval of the CS/CO or his designated representative. Orders may be placed verbally when the amount of the order totals $2,500.00 or less or in the event of an emergency. Orders of $2,500.00 or less may be processed using the certified invoice procedure.

(9) Reimbursable work and upgrades not covered includes items identified in Section VI, paragraph B (4), deficiencies identified by Contractor at the start of the contract and additional repairs, upgrades and/or equipment identified by the Government. The Contractor will be compensated for reimbursable repair and upgrades services not covered as follows:

(a) Labor costs – The Contractor shall be reimbursed for labor hours expended at the Federal facility(s), as evidenced by the sign in/sign out sheet, at the hourly rate for services specified in the Pricing Schedule.

(b) Material cost – The Contractor will be reimbursed for material at cost. A material handling charge may be included in the charge for material at cost provided it is clearly excluded from the labor rate cost.

(10) Reimbursable Overtime Call Backs & Upgrades less than $2,500.00

(a) Work less than $2,500.00 will be processed with a Government Credit Card.

(11) Reimbursable Overtime Call Backs & Upgrades (Over $2,500.01 to $25,000.00)

(a) Work covered under this category have the same definition as those stated above EXCEPT the cost of supplies, parts, and materials is expected to be in excess of $2,500.01 and the total cost, including labor, is less than $25,000.00. The cost of repairs that meet these criteria shall be the responsibility of the Government. These criteria shall apply to each individual repair task that may be required.

(b) The CS/CO or the COR may, at their discretion, direct the Contractor to perform repairs within this category as part of the services to be provided under the terms of this contract. However, the Contractor will be compensated for these repair services listed in 11(a) & (b).

(c) For reimbursable work and upgrades, the Contractor shall submit a reasonable proposal reflecting labor category hours and labor, parts and material costs to accomplish a reimbursable service. If services are to be subcontracted, the Contractor may be required, upon request, to obtain and supply documentation of three bids from potential subcontractors with the proposal.

(d) In establishing a value for a reimbursable work & upgrades, the Government will only consider the direct costs. Direct is defined as parts or materials consumed, and labor effort expended at the place of performance, actually touching the end product, and necessary for the work. The labor rates to be used in negotiations will be those awarded on the task order pricing schedule. All prime Contractor indirect and/or mark-up costs shall have been considered in the normal work to be performed under this contract (e.g. O/H, G & A, profit and supervision). If the Contractor was requested to obtain three bids, the Contractor may add their actual time used to obtain the offers to the proposal cost.

(e) The Contractor shall report any need for work within this category to the COR, but shall not initiate such work until directed to do so by either the CS/CO or the COR. Upon request, the Contractor shall furnish the COR with an itemized written estimate of the labor hours and the cost of parts and materials which may be required to complete any repair in this category.

(f) When authorized to perform work within this category, the Contractor shall ensure that each person involved in the repair signs in and out on a log established for that purpose by the COR.

(g) All orders for work within this category will be placed or confirmed or confirmed as shown below:

(i) Work ranging over $2,500.01 to $25,000.00 will be confirmed on a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service to be provided and will establish the maximum number of hours and amount of material costs for which the Contractor will be compensated. The ceilings specified in the order may not be exceeded without the approval of the COR, and a modification to the GSA Form 300, with the same requirements as listed above in paragraph (a) for the issuance of the order.

(ii) The Contractor shall not be required to make repairs made necessary by reason of negligence or equipment under this contract by person other than the Contractor, his/her representatives and employees, or by reason of another cause beyond the control of the Contractor, except ordinary wear and tear. This is commonly referred to as tenant damage or vandalism. Repairs under this paragraph are reimbursable repairs and will be performed as listed in paragraphs “a” and “b” above.

(12) Reimbursable Work & Upgrades Exceeding $25,000.00:

(a) Work having the same definition as the listed in reimbursable repairs EXCEPT, that the cost of labor, parts and materials is expected to exceed $25,000.00. The cost threshold applies to each individual repair task that may be required under this category.

(b) Work under this category are not a part of this contract. If such work is required, it will be accomplished in accordance with the current Government Procurement Regulations and policies.

(c) The Contractor shall report any need for repairs which exceed $25,000.00 to the COR.

III INSPECTION AND TESTING SERVICES

1. Periodic testing, as required by ANSI A17.1 and A17.2 and/or GSA policy, shall be performed by the elevator maintenance service Contractor. An independent Government contracted inspector will perform actual inspections. Furthermore, the Government reserves the right to require the Contractor to conduct tests as necessary to ascertain that all contract requirements are being fulfilled. All testing and inspections are to be performed in accordance with ANSI A17.1 and A17.2, respectively, unless modified herein.

1. The testing times and periods will be as defined in this contract (Exhibit B). The independent inspection Contractor shall schedule inspection visits at least 30 calendar days in advance. The inspection Contractor is also responsible for notifying each maintenance company of the schedule of inspections in their building and scheduling an appointment for the inspections. The COR or his representative and the elevator service company’s representative must be present during the inspection.

C. The Contractor is responsible to ensure that all equipment is in proper operating condition before tests are conducted. Tests shall be conducted in the presence of a GSA representative or inspector. The Contractor shall be notified by the COR, in writing, of the testing completion and results thereof. The Contractor shall promptly correct within fifteen (15) calendar days of the receipt of the COR's letter, all defects that are found and/or caused by the results of the tests. Items that are determined to be an emergency by the COR shall be corrected immediately. The Contractor shall notify the COR (in writing) that the deficiencies have been corrected and reinspection can be made.

D. The Contractor shall make available the uninterrupted services of at least one mechanic to perform the testing during the course of any inspection. The COR reserves the right to make the final determination as to replacement and/or repair of item(s) which the inspector reports as deficient.

E. The yearly car and counterweight safeties, governor, oil buffer, emergency light and telephone tests shall be complied as per ANSI A17.1, and this specification, in the presence of the COR or his representative, and the independent Government contracted inspector.

F. The five (5) year safety and buffer tests as required by the American National Standard Safety Code for elevators, dumbwaiters, escalators and moving walks, (ANSI A17.1 and A17.2) are to be performed by the Contractor.

G. Tests for elevators as required by ANSI A17.1 and A17.2 are to be performed by the Contractor.

H. Within six (6) months prior to the expiration of this contract, a representative of the CS/CO shall make a thorough inspection of all equipment covered under this contract. The Contractor shall correct all defects found within thirty (30) calendar days. The Contractor shall notify the COR in writing that the deficiencies have been corrected and that reinspection can be made.

I. The inspectors used by GSA on this contract may or may not work for the Government. An outside company may be used to perform inspections as a representative of the Government if so desired by the COR.

J. In addition, the contractor will support fire alarm testing. Due to the disruption caused by this testing (elevator recalls, alarms, strobes, etc.), this testing will be conducted outside normal operating hours. Annual costs of approximately 4 hours of overtime support should be covered under the base contract price.

IV LEVEL OF EFFORT REQUIRED

A. The Contractor shall have a qualified mechanic available to all job sites from 7:00 AM. to 5:00 PM, Monday through Friday, excluding Federal holidays (Weekend and holidays expectation is not recognized for 24/7 facilities - Port of Entries). Additional personnel shall be assigned to the site as conditions or workload warrants.

B. The Contractor shall maintain qualified maintenance personnel on call for providing all required services each Government workday, Monday through Friday, during the core hours. Additional personnel shall be assigned to the site as conditions or workload warrants.

C. A sufficient number of personnel shall be assigned to all job sites to ensure a timely completion of maintenance and operational requirements of the elevators, and to provide expedient on site response to service calls and repairs.

V SCHEDULING WORK & REPORTING ACCOMPLISHMENTS OR DEFECTS

A. Scheduling Work

(1) All work shall be performed by skilled craftsmen of the elevator trade, directly employed and supervised by the Contractor.

(2) Except for group supervisor control system tests on elevators, and overtime callback service, all work shall be performed during regular working hours of regular working days, except on holidays observed by the Federal Government. Only when so authorized by the COR, may any portion of the work other than overtime callback service be performed outside of regular working hours as stated above.

(3) To facilitate contract administration and inspection by representatives of the Contracting Officer, the Contractor shall submit within ten (10) working days after the contract anniversary date an annual schedule report of all periodic maintenance performed during the preceding year, annotated by dates, elevator number and building name. This schedule shall be submitted to the COR, and shall be resubmitted within ten (10) working days if not satisfactory.

B. Contract, Quality Control Program, and Documentation

The Contractor shall establish and maintain a complete set of the following documentation at a central on-site location. The documentation, while not the official record, shall be made available for review and use by all parties.

(1) Contract (including all modifications) for work being performed at the asset.

(2) Quality Control Program (incorporating all updates).

(3) Copies of all documentation (including but not limited to elevator testing and inspection reports). At contract completion, this documentation will become the property of the Government.

C. Reporting Accomplishments

The Contractor shall instruct his personnel that any time they perform work under this contract they shall comply with the following procedures:

(1) Contact the COR or his representative when first arriving in the building. Contract personnel shall sign in at the location and on forms (maintenance log- GSA 139) as designated by the COR.

(2) If the work is of a continuing nature, a checkin visit will be repeated each day.

(3) At the completion of the work, the Contractor's employee(s) shall provide the COR or his authorized representative a copy of a work order, repair order, service ticket or other form which will furnish the following information:

The Contractor’s personnel will also close out the service ticket generated at the GSA Call Center by either calling at 1-800-806-8145 or by performing this task online which GSA will provide access and training for. All fields in the Call Center service ticket must be fill out before closing of the ticket.

1. The Contractor shall provide and keep current a suitable check chart for each elevator posted in the machine rooms of the building, on which entries shall be made to indicate the status of scheduled items of maintenance work performed. The check chart shall indicate the maintenance schedule in accordance with the approved annual schedule for preventive maintenance. The Contractor personnel must properly initial the chart to indicate that the work has been accomplished.

D. Service Calls (CallBack)

(1) Request for service callback shall generally be issued by the COR utilizing GSA’s Centralized Service call System or other form as designated by the COR and/or by verbal report of malfunction or emergency.

(2) Response to service shall be in accordance with the following:

(a) Contractor personnel shall receive the request for service (Service Call/Work Order) at the time(s) and place(s) as designated by the COR.

(b) During normal operating hours, Contractor personnel shall be on site to respond to a reported malfunction within 1 hour of the report received by the onsite Contractor personnel or by the individual answering the company's emergency telephone number. Emergency calls (personnel trapped in elevators or imminent danger to personnel or equipment) shall be responded to immediately.

(c) Corrective action shall be completed within forty-eight (48) hours of receipt of a Service Call/Work Order or the COR must be advised daily on the status of the respective call.

(d) When Service Call/Work Order tasks are accomplished the Contractor shall close out Service Call/Work Orders by filling out the following information:

1. Malfunction

2. Corrective action taken

3. Time expended

4. Date

5. Name of mechanic who performed work

Utilizing the GSA Centralized Service Call System online form or other form as designated by the COR or his/her designee. GSA will be responsible for setting up Contractor access to this system and providing training a necessary.

(3) The Contractor shall maintain for each building, GSA Form 139, Record of Arrival and Departure from Buildings during Security Hours, a service call log or record consisting of but not limited to a minimum of the following:

The Contractor's service call log or record shall be available for inspection by GSA at all times.

E. Invoicing

(1) The Contractor shall provided the COR or his/her representative an invoice for completed work thirty (30) calendar days from the date of completion.

(2) The invoice shall be detailed and itemized. Breaking down tasks of labor, individual parts and supplies, etc. (Travel to and from building is not chargeable)

Not submitting a proper invoice within the specified time period of 30 calendar days in the format required will be noted as negative past performance and there is a potential risk that finance may deobligate funds for invoices that are outstanding in excess of 120 calendar days.

VI SUPPLIES, MATERIALS, AND REPLACEMENT PARTS

A. General

(1) The Contractor shall furnish all labor, supplies, parts and material necessary to perform cleaning, maintenance inspection, repairs or replacements to elevators, equipment, appurtenances, and accessories; including but not limited to, hoist machinery, motor generators, controllers, selectors, worm gear, thrust bearings, brake magnet coils, brake shoes, brushes, windings, commentators, rotating elements, contacts, coils, resistors for operation and motor circuits, magnet frames, telephones, cams, car door and hoisting door hangers, tracks and guides, door operating devices, interlocks and contacts, hatch lighting (minimum 60 watt illumination), pit lights, bulb replacement in signal system, and all other elevator signal and accessory equipment complete, where included as part of the elevator installation at the time the bid for this work is submitted. The Contractor is responsible for replacement of all machine room light bulbs or tubes, car lighting, hatchway and pit receptacles and light sockets. Particular attention is to be given to maintaining all emergency light units in an operable condition.

(2) Where applicable to hydraulic elevators the above listed parts shall include the cylinder head, plunger exposed surfaces, plunger gland and packing, pumps, exposed piping, fitting and flexible pipe connections, operating control, check and relief valves, gauges, storage, discharge, pressure and vacuum tanks.

(3) All lubricants, oils, greases, rope preservatives, and cleaning materials are to be furnished by the Contractor and must be of the type and grade as recommended by the respective equipment manufacturer.

B. Replacement Parts to be Supplied by Contractor

(1) The Contractor shall maintain a stock of replacement parts, available to, or at the building where the elevator maintenance services are to be performed. It is vitally necessary that replacement parts be immediately available so the elevator service will not be subject to interruptions and stoppages. If the Contractor chooses not to store replacement parts at the building the Contract shall ensure parts will be on-site at the building within 4 (four) hours from the time replacement parts are required. Parts shall remain the property of the elevator contractor unless installed on the equipment. All parts are to be, available to, or onsite at the building on the first day of the contract effective start date.

1. The Contractor may store, including but not limited to, the following applicable items at the building where work is to be performed:

(3) The Contractor shall be able to provide the following parts for each type and size of elevator within 48 hours of establishment of the need for such part(s) (except as noted below). The period of time for furnishing the part(s) may be extended by the COR, if fully justified in the opinion of the COR, and if requested by the Contractor within the original time period.

(5) All parts replaced under the provisions of this contract shall be new and identical to original equipment or the equipment manufacturers’ recommended replacement parts.

C. Storage Space in Building Assigned to Contractor

(1) Space in the building will be assigned to the Contractor for the storage of his bulk supplies, replacement parts and the equipment, which he will use in the performance of work under the contract. The Contractor shall maintain this space in a neat and orderly condition. A security lock will be provided by the Contractor.

(2) The Government will not be responsible in any way for damage or theft to the Contractor's stored supplies, materials, replacement parts, or equipment.

VII DRAWING/SCHEMATICS

The Contractor shall ensure that a complete set of standard size, legible schematic wiring diagrams are located in each machine room within thirty (30) calendar days after the contract commencement date. If available, the original diagrams and related literature may be obtained upon signed receipt for reproduction from the COR. Diagrams and/or related literature shall be returned within thirty (30) calendar days from their receipt. If diagrams and/or related literature are not available through the COR, it shall be the Contractor's responsibility to furnish applicable schematic wiring diagrams and/or related literature. All wiring diagrams and/or related literature furnished shall remain the property of the U.S. Government.

VIII EXPERIENCE REQUIREMENTS

A. Supervision: The Contractor shall arrange for satisfactory supervision of the contract work. The Contractor or his site supervisors shall be available at all times when the contract work is in progress to receive notices, reports, or requests from the CS/CO or COR. It is the policy of GSA that Government direction or supervision of Contractor's employees, directly or indirectly, shall not be exercised.

B. Qualifications of the Supervisor: The supervisor responsible for the management and scheduling of work to be performed under this contract shall possess, prior to his employment as supervisor on this contract, at least 4 years of recent (within the last 10 years) experience in the supervision of mechanics involved in the operation and maintenance of the kind of elevators to be maintained under this contract.

C. Qualifications of Elevator Mechanics: All maintenance personnel directly engaged in the work to be accomplished under the contract shall possess, prior to their employment in a journeyman mechanic's capacity on this contract, at least four (4) years of recent (within the last 6 years) experience in the operation and maintenance of the kind of elevators to be maintained under this contract.

D. Prior to commencement of work under this contract, detailed resumes containing sufficient information to demonstrate compliance with these requirements shall be submitted to the Contract Specialist-CS and Contracting Officer-CO or Contracting Officer Representative- COR for approval.

In addition, detailed resumes shall also be submitted prior to the assignment of any new or replacement personnel to the contract, for approval by the COR.

Each bidder shall include as part of his bid, detailed resumes for all personnel that the bidder intends to utilize under any resultant contract. As a minimum, each resume should contain the following:

(1) The full name.

(2) A detailed description of the previous ten (10) years employment history for Supervisors and six (6) years employment history for Elevator Mechanics.

(3) The name(s) and address(es) of the companies for whom he or she worked for the past ten (10) years for Supervisors and six (6) years for Elevator Mechanics, along with the name(s) and telephone number(s) of his or her immediate supervisor.

E. In addition to the above requirements, the Contractor shall have a minimum of five (5) years of recent (within the last ten (10) years) of highly successful experience in maintaining equipment identical or similar to the equipment covered by this contract. Each bidder shall submit, as part of his bid, references for the previous five (5) years experience. The written references shall include, as a minimum, the name, address and telephone numbers of the specific companies and key personnel contacts.

The detailed resumes and references submitted by each bidder will be used by the CS/CO in determining whether or not a particular bidder is a responsible bidder.

IX UNIFORMS

The Contractor shall require all employees, including supervisors, to wear distinctive uniform clothing for ready identification, and assure that every employee is in uniform no later than the time specified by the COR, or otherwise no later than ten working days from the date an employee first enters on duty. The uniform shall have the Contractor's name, easily identifiable, affixed thereon in a permanent or semipermanent manner such as a badge or monogram.

X QUALITY CONTROL PROGRAM

The Contractor shall establish a complete quality control program to assure the requirements of the contract are provided as specified. Within five (5) workdays prior to the starting date of the contract, the Contractor shall submit a copy of his program to the COR and CS/CO for review. The program shall include, but not be limited to, the following:

A. An inspection system covering all the services described in the contract. A checklist used in inspecting contract performance during regularly scheduled or unscheduled inspections. The name(s) of the individual(s) who will perform the inspection.

B. The checklist shall include every area of the Contractor's operation as well as every task required to be performed.

C. A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the Government inspectors point out the deficiencies.

1. A file of all inspections conducted by the Contractor and the corrective action taken. This documentation shall be made available to the Government upon request, at any time during the term of the contract.

E. On the anniversary date, the Contractor shall review and update their QCP as needed. If plan is updated, a revised copy shall be submitted to the COR and CS/CO. If there are no revisions to the plan, the Contractor shall note so on their contract anniversary.

XI PERFORMANCE REQUIREMENTS SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

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XII DELIVERABLES SCHEDULE

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