JPED Draft PWS-8DEC22.docx

PERFORMANCE WORK STATEMENT FOR

JOINT PERSONAL EFFECTS DEPOT (JPED)

AT DOVER AIR FORCE BASE, DELAWARE

8 December 2022

1. General: This is a non-personal services contract to provide support services for the Joint Personal Effects Depot (JPED) at 122 Purple Heart Drive, Dover Air Force Base (AFB), DE 19902. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the government.

1.1 Description of Services: The contractor shall provide all services, materials, supplies, facilities, supervision, labor, and equipment, and other items and non-personal services necessary to perform support services for the JPED at Dover AFB, as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract. Significant impact to services provided under this contract may occur during transformation periods.

1.2 Mission: Part of JPED’s mission is to receive, safeguard, inventory, store, process, and make final disposition of Personal Effects (PE) of all deceased and missing persons found in the theater operational area, and all PE on human remains including current deaths processed through Dover Port Mortuary by AFMAO and AFMES, IAW DoDI 1300.29 Mortuary Affairs Program, Joint Pub 4-0, Joint Logistics and Army Regulation (AR) 638-2 (Army Mortuary Affairs Program). Contractor support is needed to support the JPED mission due to a shortage of available and qualified U.S. government personnel support, and casualty surges.

1.3 General Information

1.3.1 Quality Control (QC): The contractor shall be responsible for the quality of products and services provided under the terms of this contract, to include those provided by subcontractors. To ensure that requirements of this contract are met, the contractor shall implement an effective QC program. The contractor shall develop a proactive QC program, inclusive of a Quality Control Plan (QCP), for measuring and attaining quality of performance under this contract. The contractor's QCP shall explain the manner in which the contractor shall ensure all contract requirements are being accomplished IAW specifications of this contract and industry standards. A sustaining focus throughout the QC program shall be the attainment of continuous quality improvement. The program shall emphasize deficiency prevention over deficiency detection. The contractor shall demonstrate a concerted effort in improving its program to prevent unsatisfactory performance from consistently repeating in any single contract functional area and to ensure unsatisfactory performance is addressed and rectified in a timely manner.

1.3.1.1 Quality Control Plan (QCP): The contractor shall maintain a QCP describing the QC program. The contractor shall submit the QCP to the Contracting Officer (KO)/Contracting Officer’s Representative (COR) for approval within ten days after contract award. The contractor shall submit any changes in the (QCP) to the KO/COR for approval five workdays prior to implementation. The plan shall be designed in such a manner that each functional element may be extracted and used as a stand-alone quality control document for that function.

1.3.1.2 Customer Complaint Program

The QC program shall include a customer comments and complaint program and quantitative processing system. The program shall allow identification and correction of validated customer complaints and provide feedback to the government and customers on corrective action(s) taken. The term customer refers to customers internal and external to the organizations identified by this contract.

1.3.1.3 Quality Control Files The contractor shall maintain a file of all inspections or tests conducted by the contractor, to include any corrective actions taken. This file shall be subject to KO review. The file shall be the property of the government and shall be turned over to the government upon completion or termination of the contract

1.3.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.3.3 Inspection Reports The government will record surveillance inspections. When the contractor's performance is unsatisfactory, a Non Conformance Report (NCR) will be issued. The NCR will give the reasons for unsatisfactory performance, corrective action to be taken, and procedures to preclude recurrence.

1.3.4 Participation in Government Quality Assurance

In addition to performing contractor quality control, the contractor shall participate in government quality assurance programs as defined in the functional areas of this contract and as required by the KO

1.4 Management And Administration

1.4.1 Phase-In And Phase Out Periods

1.4.1.1 The contractor shall develop comprehensive procedures for phasing in contractor performance to the level prescribed and within the time allowed under the terms of this contract. The contractor shall also establish and implement plans for an orderly phase-out of contracted operations at the end of the performance period. The contractor's phase out procedures shall not disrupt or adversely impact day-to-day conduct of government business.

1.4.1.2 Phase-In Period The contractor shall have a phase-in period prior to contract start date. The phase-in period shall be one month from award or beginning 01 June 2023, whichever is later. The contractor shall provide a phase-in plan five days after contract award to the KO and COR that is inclusive of a schedule for all phase-in activities. During the phase-in period, the contractor shall prepare to assume full responsibility for all areas of operation IAW terms and conditions of this contract. The contractor shall take all actions necessary for a smooth transition of the contracted operations. During the phase-in period, the contractor shall at a minimum:

· Designate Program Manager

· Recruit, hire and train necessary personnel

· Obtain all required certifications, license, permits, and clearances, including personnel security clearances.

1.4.1.3 Ramp-up Plan Contractor shall describe how they will provide personnel in a timely and efficient fashion to include a detailed timeline. Contractor shall clearly explain how they will recruit and retain staff to perform requirements as applicable to future requirements that provide continuous services and timely ramp up during contingency situations. In the event of a surge, the contractor will be given 45 days from the receipt of a surge TO or 15 days of notice from the government, whichever is later, to process those cases in excess of the routine monthly maximum of nine (9). Contractor shall demonstrate in the ramp-up plan how they will execute TOs to meet the 45-day processing time.

1.4.1.4 Initial ramp-up plan shall be submitted to KO and COR with the proposal. If any changes occur to the ramp-up plan, an updated ramp-up plan shall be submitted within five (5) calendar days of the changes.

1.4.1.5 Phase Out Plan The contractor shall provide a phase out plan to the COR and KO for approval 120 days prior to contract completion. The plan shall describe how the contractor shall approach the following issues: employee notification, retention of key personnel, retention of adequate workforce, turn-over of work-in progress, transfer of data and information and any other actions required to ensure continuity of operations. The contractor shall provide a certified list of all service employees on the contractor’s and/or subcontractor’s payroll together with anniversary dates of employment to the COR and KO with the phase out plan and an updated list again 30 days before contract completion. During the phase out period, the incumbent shall be fully responsible for contract performance and operation of contractor personnel. The government reserves the right to conduct site visits in conjunction with the solicitation of offers for the follow-on contract. The incumbent contractor shall cooperate to the extent required to permit an orderly change over to the successor contractor.

1.5 Contractor Administration

1.5.1 The contractor shall provide an on-site project manager and alternate with full authority to obligate the company and be responsible for overall performance (to include subcontractors) of the contract. The contractor shall designate these individuals in writing (listing names, addresses, and home telephone numbers) to the KO and the COR within ten days after contract award. The on-site project manager and alternate must have systems access and be able to perform all of the tasks included in Part 5 of this Performance Work Statement (PWS).

1.5.1.1 Contracting Officer’s Authority The KO is the only person authorized to direct changes in any requirements under this contract and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event that the contractor effects any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk of the contractor.

1.5.1.2 Meetings and Briefings The contractor shall attend, participate in, and furnish input to onsite meetings and briefings that relate to contracted functions and services as required by the government to provide effective communication and impart necessary information. No more than one meeting/briefing per week is anticipated.

1.5.1.3 Command Interest The contractor shall immediately notify the KO and COR on matters within the scope of this contract which impact the base, government funds, or satisfactory performance of this contract and follow-up in writing within one workday of the discovery of the matter and send the document to the KO and COR.

1.5.1.4 Place of Performance: The work to be performed under this contract will be performed at the JPED at Dover AFB, DE. Place of performance could change if Continuity of Operations Planning (COOP) is exercised.

1.5.1.4.1 The contractor is authorized to telework to achieve mission requirements, if agreed upon by the COR and Contractor. If the COR is not available, the KO will be the approving authority.

1.5.1.5 Closures Announcements of closures due to weather emergency or natural disaster events will be made in the following manner: during normal duty hours, notification will be initiated through normal government chain of command; during non-duty hours, notification will be made through the use of an alert roster. Government will notify the contractor supervisory channels who will then contact all contractors through the use of an alert roster Defense Federal Acquisitions Regulation Supplement (DFARS) Clause 252.237-7023 Continuation of Essential Contractor Services does apply to this contract.

1.5.1.6 Recognized Holidays Legal Federal holidays are:

When such holidays fall on a Saturday, the preceding Friday will be considered a holiday. When such holidays fall on a Sunday, the following Monday will be considered a holiday.

1.5.1.7 The contractor shall conduct business between the hours of 0730 and 1630 (4:30 pm) Monday thru Friday except Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. Available business hours may change due to the activation of DFARS clause 252.237-7023. Contractor shall alternate schedule with approval from the COR and KO in order to meet mission requirements and adhere to environmental risk factors. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.1.8 Training Holidays Commands have historically granted military personnel (enlisted and officers) training holidays (e.g., Friday after Thanksgiving) in addition to the ten Federal holidays listed above. Training holidays are not considered a day of excused absence for government civilian work force or contractor employees. If a training holiday affects scheduled contract work or access to facilities, work may be rescheduled to compensate for training holidays.

1.5.1.9 Continuous Availability The contractor shall be available to work alternative duty hours based on mission requirements which may include nights, weekends, or holidays. Worked performed outside the regular duty hours shall not exceed regular contract requirements for processing PE. Alternative duty hours shall be coordinated between the KO and COR.

1.5.2 Security Requirements:

1.5.2.1 Contractor personnel performing work under this contract must have a SECRET Clearance or meet requirements for the granting of an interim SECRET clearance while the investigation is ongoing at time of the proposal submission. Additionally, contractor personnel must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD254.

1.5.2.2 Non-Disclosure Agreement (NDA) – Contractor personnel will be required to sign and turn in their NDA to the COR and Contracting Officer within 10 days after award. Additionally, any new employees will be required to sign and submit their NDA within 10 days upon appointment to the COR and Contracting Officer.

1.5.3 Data And Information

The contractor shall respond to Requests for Information (RFI) from the government, including programmed (scheduled) and un-programmed (unscheduled) requests. All responses shall meet the following criteria. See attachment TE5 for example RFIs

· Complete: To include all information

· Accurate: Factual and correctly tabulated data

· Preparation: IAW applicable publication, deliverable, or other specified format

· Responsible Party: Name and signature of contractor or designated point-of- contact

· Timely: Provided within specified time frames

· Distribution: Provided to specified addressees

1.5.3.1 Un-scheduled Requirements The contractor, upon notification by the government, shall provide management and technical information to the government including at a minimum the following: (Scheduled requirements are identified in section 5.22)

· Technical evaluation of suggestions

· Input for staff studies

· Fact sheets

· Audits

· Congressional inquiries

· One-time reports

· Materiel, equipment, facilities, and other property listings or inventories

· Recommendations for amending, revising, or originating government regulations or policies within scope of this contract

· Information requested by the KO on other government contracts which support this PWS

· Conducting inventory reviews to determine what presently existing components can best satisfy a particular need or requirement.

1.5.4 Access to Data and Information The contractor shall ensure that all contractor- generated technical records, reports, files, and other documentation are made available to the KO and other Information Technology Specialists during performance of this contract. The contractor shall not release any information stored, generated, or archived related to Personal Effects (PE) cases to any agency, or to private parties.

1.5.5 Marking Proprietary Information All records, files, reports, and data deemed proprietary by the contractor shall be clearly marked. The KO will make the final determination of appropriateness of proprietary claims by the contractor.

1.5.6 Emergency Declaration or Major Disaster Declaration

1.5.6.1 The government develops contingency plans to support increased training missions, mobilization, and severe weather, and to augment state and local governments in the event of other natural emergencies. The government must be able to react to such events without undue delay.

1.5.6.2 These sudden and unusual events could result in great impact to contractor performance and contract requirements. In the event that unusual conditions develop, the contractor shall continue, and expand, if necessary, contract performance only when directed by the KO. The cost of any expended efforts in excess of current contract requirements will be negotiated between the contractor and KO when the abnormal situation occurs and required support is identified.

1.6 Key And Other Personnel

The contractor shall provide qualified supervisory, technical, quality control, administrative, and clerical personnel to accomplish all work and services IAW this contract’s (and resulting TOs) terms and conditions and PWS within specified time frames. Contractor employees shall be trained, qualified, certified, or licensed as required in this contract prior to starting work.

The government will not provide initial skills training to contractor employees. The contractor shall maintain records of training qualifications, certifications, and licenses. The contractor shall maintain the workforce in such a manner as to ensure that employees remain fully qualified to perform work assigned. Personnel performing under this contract shall be employees of the contractor and not the government. The following personnel are considered key personnel by the government: Program Manager (PM) and Alternate Program Manager (APM). The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the KO/COR within three calendar days of award. Any changes to key personnel shall be submitted in writing to the KO and COR within three calendar days of the change. Qualifications for all key personnel are listed below:

1.6.1 Definition of Contractor Employees For the purpose of this contract, the term "contractor employee(s)" applies to all contractor and subcontractor employees performing work on this contract.

1.6.2 Program Manager (PM). Contractor shall designate a PM who shall:

1.6.2.1 Be responsible for performing the services required within the contract’s (and resulting TOs) terms and conditions and the PWS; monitoring all services rendered; and providing all documentation to the government as required under the contract to include the QCP findings.

1.6.2.2 Have full authority to act on behalf of the contractor on all contractual matters relating to daily operations under the contract and resulting TOs.

1.6.2.3 Act as the contractor’s primary Point of Contact (POC) with the COR and/or KO.

1.6.2.4 Qualifications. The PM shall have demonstrated experience managing a contract similar in scope and size, have an understanding of military protocol and precedence for the types of services provided, and possess a Bachelor of Science (BS) or a Bachelor of Arts (BA) in business. The PM shall at a minimum possess a Bachelor’s degree and at least three years of business management experience.

1.6.3 Alternate Program Manager (APM). Contractor shall designate an APM who shall:

1.6.3.1 Be responsible for assisting the PM in performing the services required within the contract’s terms and conditions and PWS; monitoring all services rendered; providing all documentation to the government; and acting on behalf of the PM in his/her absence as required under the contract.

1.6.3.2 In the absence of the PM.

1.6.3.3 Have full authority to act on behalf of the contractor on all contractual matters relating to daily operations under the contract and resulting TOs.

1.6.3.4 Act as the alternate POC with the COR and/or the KO.

1.6.3.5 Qualifications. The APM shall have demonstrated experience managing a contract similar in scope and size, have an understanding of military protocol, precedence for the types of services provided and possess Bachelor of Science (BS) or Bachelor of Arts (BA) in business.

1.6.4 Employment Limitations The contractor shall not employ any person whose employment will violate the joint ethics requirements of DoD Reg. 5500.7-R (Joint Ethics Regulation). The contractor shall employ only persons that are legal residents of the United States to accomplish work specified in this contract.

1.6.5 Language Requirement The contractor shall employ only persons able to speak, read, write, and understand fluent English for those positions interacting with government and other personnel in performance of this contract, or where English is used or essential to provide the product, record, data, information, or service.

1.6.6 Identification of Employees

1.6.6.1 Contractor/Subcontractor Identification (ID)

1.6.6.1.1 Contractor/Subcontractor ID Card The contractor shall provide each employee an ID card prior to working on this contract. The ID card format shall include a color photograph of the individual employee, employee’s name, contractor’s name, expiration date (not to exceed end of final option period), and employee’s identification number.

1.6.6.1.2 Display of Contractor/Subcontractor ID Card Contractor personnel shall display their ID card at all times so as to be visible to anyone in the work area.

1.6.6.1.3 Government Computer Access Card (CAC) Contractor employees who are required to access government computers with machine readable cards within performance of their duties will be issued the government CAC in lieu of the DA Civilian ID Card for installation and computer network access. Contractor must be approved in the Trusted Associate Sponsorship System (TASS) by an approved government Trusted Agent (TA). Upon contract award, and upon change in designation, the contractor shall provide the COR the name, business address, business email, and business telephone number of individual(s) designated to act as the contractor representative(s) responsible for managing the government CAC issued to both contractor and subcontractor employees.

1.6.7 Contractor Accountability

1.6.7.1 Upon completion of this contract or termination of employment of any contractor or subcontractor employee, the contractor shall collect and properly dispose of all contractor/subcontractor-furnished identification cards. If identification cards are not collected upon completion or termination, the contractor shall notify the COR in writing within 24 hours of employee termination and/or contract expiration as to circumstances for non-collection of card(s).

1.6.7.2 The prime contractor’s representative shall be responsible for collection and turn-in of CACs from terminated contractor/subcontractor employees and from all contractor/subcontractor employees upon completion of contract. CACs shall be collected and turned in to the COR. Turn-in shall be accomplished within 24 hours of employee termination and/or contract expiration. If the card is not collected, the contractor shall notify the KO/COR in writing within 24 hours of employee termination and/or contract expiration as to circumstance for non-collection of card(s).

1.6.7.3 Answering Telephones Contractor personnel shall identify themselves as contractor employees (e.g., John Doe, ABC Corp) when answering government telephones.

1.6.7.4 Utilizing Electronic Mail (e-mail) When contractor or subcontractor personnel send e-mail messages as part of contract performance, each sender shall include his/her first and last name, e-mail address and name of employer. Accounts established in government e-mail systems for contractor and subcontractor personnel shall identify individuals as contractor personnel in the Address Book display and on individuals’ e-mail. Detailed properties for the account shall include name of employer and customer’s name for the contract. The contractor shall immediately notify the JPED IT Specialist/S-6 when a contractor employee is no longer performing duties that require an account in the government e-mail system.

1.6.7.5 Personnel Appearance Contractor personnel shall wear attire that is appropriate for duties performed, such as smocks, commensurate with attire normally worn by employees in local communities engaged in activities similar in nature to those in which the contractor employee works. Contractor personnel shall not wear clothing, to include head and footwear, with slogans, drawings, or language which could be construed as being lewd, obscene, profane, or sexually suggestive, or which advocates or glorifies use of illegal drugs or other unlawful conduct.

1.6.7.6 Personnel Conduct The contractor shall be responsible for the performance and conduct of contractor/subcontractor employees at all times. Personnel employed by the contractor in performance of this contract, or any representative of the contractor entering the Base, shall abide by security regulations listed in the contract and shall be subject to such checks by the government as deemed necessary.

1.6.7.7 Personnel Removal Government rules, regulations, laws, directives, and requirements which are issued during the contract term relating to law and order, Base administration, and security on the Base shall be applicable to all contractor employees or representatives who enter the Base. Violation of such rules, regulations, laws, directives, or requirements may be grounds for removal (permanently or temporarily as the government determines) from the work site. Removal of employees does not relieve the contractor from the responsibility for work defined in this contract.

1.6.7.7.1 Removal by Installation Commander The installation commander may, at his discretion, bar an individual from the Base under the authority of 18 United States Code (USC) 1382 (1972) and Paragraph B-15, Appendix B of AR 380-49 (Industrial Security Program) for conduct determined contrary to good order, discipline, or base security.

1.6.7.7.2 Removal by KO The KO may require the contractor to remove any employee working under this contract for reason of misconduct or security. Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in interest of the Government.

1.6.7.7.3 Removal by Security Police (SP) Contractor employees may be denied entry to the Base by SPs and/or gate security guards if it is determined that such entry may be contrary to good order, discipline, or the security of the Base. SPs may remove any employee for reason of misconduct or security.

1.6.7.8 Personnel Courtesy Contractor employees shall be courteous to civilian, military, and other contractor personnel at all times.

1.6.7.9 Alcohol/Drug Use The use of alcoholic beverages or illegal drugs by contractor personnel is forbidden during performance of work under this contract or while physically on the Base during duty hours.

1.6.7.10 Loitering Contractor employees shall not loiter in any work or patron area. Upon completion of assigned duties, employees shall depart the facility. The contractor shall allow only authorized personnel to be present in contractor's work areas.

1.6.7.11 Sexual Harassment/Discrimination The contractor shall abide by the laws prohibiting sexual harassment and unlawful discrimination.

1.6.7.12 Search and Seizure All contractor personnel and property may be subject to search and seizure upon entering, while on, and upon leaving Base confines.

1.6.7.13 Specific Personnel Requirements All contractor personnel shall be fully qualified, have knowledge of military regulations, certified, and licensed IAW federal, state, and local regulations, codes, directives, certifications, and policies, to perform the work to which they are assigned under this contract. Contractor(s) shall follow the EEO guidelines as outlined via the U.S. Equal Employment Opportunity Commission website (www.eeoc.gov/laws-guidance).

1.6.7.14 Computer The contractor shall provide competent individuals responsible for tasks related to electronic management systems as specified in this contract.

1.6.7.15 Equipment Operators All contractor personnel operating mobile equipment and vehicles shall possess a valid state operator's license, to include Commercial Driver’s Licenses (CDLs), if required, for equipment and vehicles operated. Contractor motor vehicle drivers and equipment operators shall be qualified, certified, and licensed IAW AR 600-55 (The Army Driver and Operator Standardization Program (Selection, Training, Testing, and Licensing), AR 385-10 (The Army Safety Program), and FM 21- 305 (Manual for the Wheeled Vehicle Driver). All contractors operating a forklift shall be required to be trained, certified, and licensed on Forklift Operations.

1.7 Documentation And Reports

1.7.1 Standard Operating Procedures (SOP) The contractor shall follow JPED SOP and make annual recommendations in writing to capture efficiencies and ways to streamline the process. The JPED SOP will be provided at the kickoff. Future reviews will take place every 12 months after initial SOP is provided.

1.7.2 Administrative Requirements The contractor shall prepare all correspondence and maintain all functional files, blank forms, and the technical and administrative publication libraries required to accomplish the functions and tasks included in this contract. The contractor shall annotate the date received on all incoming documents and correspondence received. The contractor shall conduct reports control and records administration programs IAW AR 335-15 (Management Information Control System).

1.7.2.1 Release of Information The contractor shall not release any news (including any visual information products) or Base-related information on any subject matter within this contract or any phase of any program herein to the media or any other unauthorized users prior to coordination with the KO and written approval of the Public Affairs Officer (PAO).

1.7.2.2 Files Government-furnished classified and unclassified files in existence at the contract start date, and those generated under this contract, shall be maintained and retired IAW AR 25-400-2 (The Army Records Information Management System {ARIMS}), and any base supplements thereto and other applicable Army regulations and directives. The contractor shall provide security of classified documents IAW AR 380-5 (Department of the Army Information Security Program) and DODM 5200.01 (DoD Information Security Program). All such records and files shall be made available for review by any agency or individual authorized access by the KO. The contractor shall provide a List of Selected File Numbers, in compliance with Paragraph 5-13 of AR 25-400-2. The contractor may not generate and maintain files for purposes other than those relating to the services being contracted. Any files that the contractor is in possession of will be turned into the Operations Management Specialist and COR upon completion of the contract.

1.7.2.3 Regulations, Manuals, and Technical Documents The contractor shall become acquainted with and comply with all relevant government regulations. Current regulations, manuals, and technical documents directly applicable to this contract are listed in Part 6. This list is not all inclusive, and contractor shall be subject to all applicable laws and regulations.

1.8 Performance

1.8.1 Anti-Terrorism And Information Assurance Training

1.8.2 AT Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the Contracting Officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil/.

1.8.3 AT Awareness Training for Contractor Personnel Traveling Overseas: US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.8.4 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed initially within 60 calendar days of contract award and within 30 calendar days of new employees commencing performance and annually thereafter with the results reported to the COR NLT 30 calendar days after contract award or with the monthly report, whichever is applicable.

1.8.5 Contractor Employees Who Require Access to Government Information Systems: All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) https://atc.us.army.mil/iastar/index.php at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter.

1.8.6 Global Address Listing (GAL): All contract employees who require access to Government Information Systems shall update their profile and Global Address Listing (GAL) information: https://www.dmdc.osd.mil/milconnect within 10 working days of being granted IT access.

1.8.7 OPSEC Training: Per AR 530-1, Operations Security, all contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.8.8 Threat Awareness and Reporting Program (TARP). IAW AR 381-12, 1-10 all DA contract employees possessing a security clearance shall receive annual TARP training instructed by a CI agent or other trainer as specified in AR381-12,2-4b. Training shall be accomplished annually during the organization's scheduled TARP training session. In those instances where live training is not possible, such as in deployed theaters of operation, CI units may, in coordination with appropriate commanders, develop alternative means to conduct threat awareness training and meet the requirements of this AR 381-12.

1.8.9 Information assurance (IA)/Information Technology (IT) training: All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within 30 days of starting employment.

1.8.10 Annual Cyber Awareness Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete the Annual Cyber Awareness Training located at the US Army IA Training Center web site listed below Link: https://cs.signal.army.mil/.

1.8.11 Acceptable Use Policy: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete a new Acceptable Use Policy (Annual Requirement) at the same web site: Link: https://ia.signal.army.mil/DoDIAA/default.asp. (Click “Login”, Log in with CAC, confirm information on page, click on “View and Sign AUP”.

1.8.12 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.8.13 Compliance

The contractor and contractor employees shall abide by federal, state, and local laws and regulations, as prescribed in applicable directives listed in Part 6 while engaged in performance of all operations associated with this contract.

1.8.13.1 Certifications, Licenses And Permits

The contractor shall obtain and maintain all certifications, licenses, and permits required for performance of work and for complying with all applicable federal, state, and local laws and regulations. Environmental related permits shall be processed through the Base environmental coordinator. Evidence of such documents shall be maintained on file.

1.8.13.2 Inspection By Government Agencies

The contractor shall provide access to government-owned, contractor-operated (GOCO) facilities and government-furnished and government-owned property and cooperate with visiting government personnel conducting official inspection visits and surveys at the Base. Inspection visits will be made by agencies including, but not limited to, the Inspector General (IG), Army Audit Agency (AAA), Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), and Base Internal Review and Audit Compliance (IRAC) Office, Safety Office, Security Division, and Health and Environmental Personnel.

1.8.13.3 KO Notification of Inspection

1.8.13.3.1 Planned Visits The contractor shall notify the KO/COR of planned visits, investigation, or corrective actions required by federal, state, local or any non-base agencies. All corrective actions will be taken by the Contracting Officer at Mission and Installation Contracting Command (MICC) Fort Knox Center, Fort Knox, KY.

1.8.13.3.2 Unplanned Visits The contractor shall notify the KO/COR by phone within 15 minutes of unannounced arrival of any agents of any regulatory agency at government facilities operated by the contractor. The KO will issue instructions as to how to proceed in cooperating with inspection officials.

1.8.13.3.3 Inspection Documentation The contractor shall maintain on file documentation of all inspections and visits, to include name(s), identification number(s), and agency(s) of the inspector(s), reason for visit, and any remarks made during the visit. The contractor shall include a copy of all reports received and, if samples are collected, similar samples. A statement signed by the contractor validating authenticity shall accompany samples. The KO and COR are to receive a copy of all inspection findings and resolutions within 10 days.

1.8.14 Safety

All work shall be conducted in a safe manner and in compliance with OSHA, EPA, state, and the Base Safety Office requirements. If the contractor fails or refuses to promptly comply with safety requirements, the KO will issue an order stopping all or part of the work until satisfactory corrective action has been taken.

1.8.14.1 Safety Plan and Program The contractor shall fully comply with provisions of AR 385-10 and all other applicable Army, Base, and OSHA regulations and directives. In cases where standards conflict, the stricter requirement shall apply.

1.8.14.1.1 Safety Training The contractor shall provide and document initial and refresher instructions to enable employees to conduct their work in a safe manner and to recognize and report hazardous conditions. Initial indoctrination shall include instructions in safe practices; proper use, care, and maintenance of tools and equipment; accident reports and individual responsibility for accident prevention; and, known hazards in work areas. The contractor shall complete initial indoctrination within 30 days after contract start date and shall maintain a file of contractor employees, by name, who have attended the indoctrination. The contractor shall conduct refresher training at a minimum annually, with notification to the COR within ten days after completion. The contractor shall also develop procedures to ensure new hire employees are indoctrinated prior to work assignment. The contractor shall conduct safety training for contractor employees working in all applicable FAs. The training shall include, but not be limited to, the following topics, as applicable: vehicle operations; driver safety; packing and shipping; HAZMAT storage, shipping, and handling; respiratory protection; hazard communication (HAZCOM); lock out/tag out; and Personal Protective Equipment (PPE). The contractor shall attend annual As Low As Reasonably Achievable (ALARA) training while working with ionizing radiation (x-ray equipment).

1.8.14.1.2 Safety Equipment Use The contractor shall ensure the use by employees of safety equipment and PPE and devices necessary to protect the individual. All safety equipment used shall be IAW OSHA standards (e.g., safety boots, hard-hats, safety glasses, safety goggles, earplugs). Respiratory masks will be worn when handling no- wash cases from South West Asia and Africa to prevent disease transmission via airborne microscopic pathogens. These masks will be worn when directly handling material from the case. If the case is determined a wash case, contractors will wear respiratory masks only during the initial opening of the cases up through the point of washing the clothing.

1.8.14.1.3 Flammables The contractor shall comply with AR 420-1 and with the National Fire Protection Association (NFPA), Fire Prevention Code, for the storage and use of flammable mixtures that might constitute a fire hazard.

1.8.14.1.4 Smoking The contractor shall comply with AR 600-63 (Army Health Promotion) and any applicable Dover AFB regulations and JPED Commander policies for controlling smoking in government buildings and vehicles.

1.8.14.2 Inspections

1.8.14.2.1 Safety Inspections The contractor shall perform inspections of safety equipment as required by Federal and State OSHA standards and other regulations. In addition, the contractor shall inspect and survey contractor work areas for potential safety hazards. The contractor shall be subject to safety inspections by the government. Provide documentation to the COR and KO in a monthly manner of all inspections completed, and to inform the COR and KO within 72 hours if safety findings are discovered.

1.8.14.3 Violation Warnings The contractor shall post all notices of violations for hazards classified as Risk Assessment Codes 1 and 2 and results of inspections in the workplace or area where the hazards exist.

1.8.14.3.1 Hazardous Conditions If at any time during the term of this contract, hazardous conditions not previously identified are discovered by the contractor or made known by any Federal or state agency responsible for enforcing OSHA, or if any workaround is determined to be inadequate by any Federal or state agency, the contractor shall verbally report such conditions or determinations to the KO and COR within 30 minutes after discovery. The contractor shall submit a written report within one workday of discovery of conditions or determinations. The KO and COR may take any of the following actions, as deemed appropriate:

· Recommend that the contractor request variance from the pertinent standard if alternate safety measures will provide adequate protection;

· Negotiate replacement of hazardous property with contractor-owned property;

· Replace hazardous property with suitable government property; or

· Authorize modification at government expense.

1.8.14.4 Personnel Escort To ensure that safety procedures are followed, the contractor shall provide escorts in safety hazard areas where the contractor has prime work responsibility for government and other contractor personnel who are performing work in these areas.

1.8.14.5 Environmental Compliance The contractor shall comply with Federal, state, local, and Base environmental laws, regulations, and programs. Contractor work shall be performed in the confines of all applicable regulations. All environmental protection matters shall be coordinated through the COR with the Base environmental coordinator. The contractor and all government facilities used by the contractor shall be subject to environmental inspections by the KO and other individuals approved by the KO. These inspections may be on an announced or unannounced basis.

1.8.14.6 Hazardous or Toxic Materials Hazardous materials listed in the Base Chemical Inventory maintained by the Base Safety Office are subject to OSHA Worker Right to Know Laws. In addition, other hazardous materials may be encountered. Additional materials known to exist are listed in the Base Spill Contingency Plan. The contractor shall also comply with the Base hazard communication standard program and hazardous communication policy, as necessary.

1.8.14.7 Handling and Storage of Hazardous Material The contractor shall adhere to all applicable requirements of the Base hazardous waste management plan; the Base Environmental Handbook which includes a spill prevention, control, and countermeasure section; the Base spill contingency plan; and of 29, 40, and 49 CFR. The contractor shall provide all labor that has completed the required training for the handling and storage of hazardous materials. A Material Safety Data Sheet (MSDS) shall be maintained on site for any hazardous material used or stored on the Base. The contractor shall follow the policies and procedures established by the Base Environmental Coordinator.

1.8.14.8 Hazardous Waste The Base is regulated by the state as a large quantity generator of hazardous waste. The Base operates under a Part B permit issued by the state with one EPA ID number IAW the Resource Conservation and Recovery Act (RCRA) of the EPA. All RCRA hazardous waste are defined in 1302 DE Reg and are subject to the provisions of the Part B permit. All RCRA waste generated by the contractor on the Base from processes, equipment, and materials shall be stored in containers approved for shipment according to 49 CFR (Department of Transportation Regulations) and disposed of IAW RCRA and the Environmental Management Division’s Hazardous Waste Plan. The contractor IAW applicable state and federal standards shall dispose of all non-RCRA hazardous waste generated by the contractor.

1.8.14.9 Interface with Environmental Regulatory Agencies The Environmental Management Division (EMD) serves as the single point of contact with environmental regulatory agencies. All permit applications, mandatory notification requirements, mandatory reports, and proof of compliance actions required of the Base will be submitted to regulatory agencies through the EMD. Consequently, the contractor shall submit copies of all information required of the contractor by regulatory agencies and provide proof of submission to the COR.

1.8.15 Security The contractor shall comply with all Base and JPED security requirements and requirements specified herein. The contractor shall comply with AR 190-11 (Physical Security of Arms, Ammunition, and Explosives), AR 190-13 (The Army Physical Security Program), AR 190-51 (Security of Unclassified Army Property {Sensitive and Nonsensitive}), ATTP 3-39.32 (Physical Security), DoD 5220.22-M (National Industrial Security Program Operating Manual), and DoD 5220.22- R (Industrial Security Regulation).

1.8.15.1 Personnel Security Clearances Due to the nature and location of work to be performed under this contract and the requirement for access to restricted areas, receipts, and certain classified data, all contractor personnel shall possess a SECRET security clearance. Personnel security requirements are set forth in DD Form 254, Department of Defense Contract Security Classification Specification. The contractor shall provide the Social Security Numbers and other information of all employees as needed to the Human Resources Command (HRC) Security Manager for the sole purpose of validating and monitoring security clearance status on an ongoing basis.

1.8.15.2 Investigations for Computer Network Access Contractor personnel having access to the Base computer network shall have the following security investigations depending on level of access IAW AF 4394, Air Force Users Agreement Statement.

· Overall manager of Standard Army Management Information System (ADP-I position) – Single Scope Background investigation (SSBI).

· System administrators or network managers (ADP-II position) – local and National Agency Check (NAC) or National Agency Check with Inquiries…