JJIS Modernization Scope Of Work.pdf

Florida Department of Juvenile Justice Bureau of Information Technology

Juvenile Justice Information Systems (JJIS) Modernization Plan Scope of Work

03/05/2025

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HISTORY:

The Juvenile Justice Information System (JJIS) was implemented in 1998 and is used by DJJ employees, providers, court staff and law enforcement partners (approximately 9,087 users). JJIS currently contains approximately 1.65 million youth records, over 4.7 million referral records, and uses more than 5.89 TB of disk space. JJIS has twenty-two internal business applications developed using .NET and Microsoft SQL Databases which supports the core business function.

SCOPE:

This scope of work is for consultative services to perform the following: 1) an analysis of the emerging business priorities of the State of Florida Juvenile Justice Information System (JJIS) that will reside in the cloud, and 2) make recommendations for the technical architecture, database architecture, software architecture and tools required to meet the business need. A comprehensive review of the Juvenile Justice Information System (JJIS) will be central to this requirement.

JJIS is a system that collects data on a juvenile from the time they enter the DJJ system until they leave the custody of DJJ. JJIS provides statewide access to juvenile information to DJJ employees, DJJ outsourced services program staff, law enforcement staff, courts staff and the Department of Children and Families (DCF) abuse investigators. JJIS also supports electronic medical records. JJIS provides data for evaluating juvenile trends and programs and reports that are used to manage the effectiveness and efficiency of the Department’s processes and procedures. Contractor will provide these services to the Florida Department of Juvenile Justice.

1. TERM:

This scope of work will begin on the date on which the purchase order is issued.

It will end based on an agreed upon time by both the Department and vendor, based on the scope of work. The State of Florida’s performance and obligation to pay under this purchase order and any subsequent renewal is contingent upon annual appropriation by the Legislature and satisfactory performance of the Contractor.

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LOCATION OF WORK:

The worksite for this scope of work is the following location(s):

Department of Juvenile Justice, Office of Administration, Bureau of Information Technology

2737 Centerview Drive Tallahassee, FL 32399

2. CONTRACTOR RESPONSIBILITIES / DELIVERABLES:

A. Stakeholder Analysis & Collaboration:

• Conduct structured interviews with key stakeholders to clearly define goals, objectives, and specific needs of the Department of Juvenile Justice (DJJ) business model.

• Draft use cases based on these interviews and validated through on-site collaboration and iterative feedback sessions.

• Finalize and present a comprehensive DJJ-JJIS Business Model Report to align all stakeholders.

B. Future-Proof Architecture & Technology:

• Develop a strategic roadmap for transitioning the existing IT infrastructure to the desired future state, ensuring alignment with DJJ standards and guidelines.

• Build a modernized, scalable application architecture designed for longevity, minimizing the need for frequent technical changes.

• Propose key technology upgrades, focusing on Azure cloud services, C#/MVC Core, SQL databases, improved security measures, and cost-effective solutions.

• Ensure a loosely coupled architecture, allowing independent updates to system layers without affecting the entire ecosystem.

C. Cloud & AI Technology Integration:

• Leverage cutting-edge Azure services such as Azure App Service, Azure SQL Database, Azure Cognitive Services, and Azure Machine Learning to enable a modern, scalable, and intelligent platform.

• Evaluate and integrate AI solutions to optimize processes and deliver predictive analytics capabilities where applicable.

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D. Security Enhancements:

• Implement robust security measures including multi-factor authentication (MFA) via Azure AD and secure authentication protocols like OpenID Connect and OAuth 2.0.

• Secure sensitive data using Azure Key Vault for credential management and ensure all database servers employ encryption for enhanced protection.

E. Document Management System (DMS):

• Implement a robust Document Management System (DMS) that aligns with DJJ’s data governance and compliance requirements, supporting secure storage, retrieval, and sharing of critical documents.

• Leverage cloud-based solutions such as Azure Blob Storage to ensure scalability and remote accessibility.

• Integrate with existing applications for seamless document workflow management, ensuring document version control, audit trails, and role-based access.

• Automate document classification and retention policies using AI-driven tools to streamline document handling and improve operational efficiency.

F. Performance & Scalability:

• Prioritize performance and scalability for data-centric DJJ applications, ensuring quick response times and maintaining data integrity while handling sensitive information and complex procedures.

• Design the infrastructure to scale effortlessly as the data volume and user base grow, ensuring sustained performance levels over time.

G. Enterprise Reporting & Analytics:

• Retain SQL Server Reporting Services (SSRS) for enterprise-level reporting and analytics to ensure continuity while modernizing other aspects of the platform.

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H. Final Implementation Plans:

• Develop and present two distinct implementation plans: an "ideal" plan for full modernization and a "minimalist" plan for essential upgrades. Each plan will include justifications, cost estimates for hosting, third-party software, and associated services.

• Both plans will be crafted in detail to guide an independent implementation team, with a targeted completion date to be determined later.

DATA SECURITY AND CONFIDENTIALITY TASK:

The Contractor, its employees, subcontractors, and agents must comply at all times with all Department data security procedures and policies in the performance of this scope of work as specified in the Data Security and Confidentially document attached to the purchase order.

Project Estimated Time Frame:

Project Start Date: TBD 2025 Project End Date: TBD