JEFO-PWS-LCats_LabSpptSvcs-RS.pdf

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Administrative & Technical Support Services
Solicitation number
15A00026Q00000012
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Federal Contract Summary

This is a Justification for an Exception to Fair Opportunity (JEFO) for a non-competitive, 8(a) task order award issued by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). The contracting officer is Sheray Millhouse, and the award is under GSA's OASIS+8A contract vehicle (Technical and Engineering domain, contract #47QRCA25DA046). Cayuse Federal Services, a tribally-owned 8(a) small business certified as a small-disadvantaged business and HUBZone firm, is the sole recipient of this award. The justification document was issued December 10, 2025 (last updated January 14, 2026) and was approved by the ATF Competition Advocate on January 21, 2026. The estimated maximum dollar value is $2.58 million for the period January 14, 2026 through January 7, 2027, including a 25-day transition period and an 11-month base period with no options.

The requirement is for administrative and technical support services for ATF's Fire Research Laboratory and Forensic Science Laboratory at its National Laboratory Center in Ammendale, Maryland. Services involve 15 personnel across nine labor categories, including program management, operational support (test article preparation, instrumentation calibration, equipment maintenance), general office support, scientific-technical support, field support, and specialized training in safety, health, emergency response, and powered industrial truck operation. The justification cites FAR 16.505(b)(2)(i)(E) as the regulatory basis for the non-competitive exception, citing circumstances requiring a short-term bridge award due to deferred resignation program transitions, government shutdown impacts, and lack of available resources. ATF determined the proposed price fair and reasonable based on market research including historical pricing and GSA median-hourly rates. The agency intends to issue a competitive re-compete in 2026 under GSA's OASIS+SB pools, potentially including additional locations in Atlanta, Georgia and Wichita, Kansas.


Performance Work Statement Summary

This is a Performance Work Statement (PWS) for administrative and technical support services supporting ATF's Laboratory Services Division (LS) operations at the National Laboratory Center in Beltsville, Maryland. The LS comprises three laboratories—two Forensic Science Laboratories (Atlanta and Beltsville) and the Fire Research Laboratory (Beltsville)—accredited under ISO/IEC 17025 standards. LS provides forensic examinations in firearms, explosives, arson, fire debris, DNA, latent prints, trace evidence, and questioned documents; conducts fire research testing (electrical examinations, engineering analysis, on-scene support); and supports the National Firearms Examiner Academy and National Center for Explosives Training and Research. The contract period runs January 14, 2026 through January 7, 2027, including a 25-day transition period and an 11-month base period.

The contractor must provide qualified and certified personnel across nine labor categories: Administrative Assistant(s), General Clerk(s) I-III (optional), General Maintenance Worker (optional), Operations Lead/Technical Manager (serving as Program Manager), Metrology Technician(s) I-III, Engineering Technician(s) I-VI, Audio-Visual Technician(s), Carpenter(s), and Laboratory Technician(s). Key deliverables include a Program Management Plan (due within 30 days), monthly status reports and administrative records (due by the 15th of each following month), trip reports (due within 15 days of travel), and proper monthly invoices. The FRL Operational Support task requires personnel skilled in fabrication, instrumentation setup, calibration services, test initiation and suppression, equipment maintenance, and cleanup. Administrative Support encompasses general office functions, mail handling, calendar management, correspondence, travel coordination, personnel support, and procurement/budget management. Scientific Technical Support includes laboratory-based testing, sampling, and analysis across forensic disciplines. Work hours are ATF's official hours (8:30 a.m.–5 p.m., Monday–Friday) with core hours 9 a.m.–2:30 p.m., though alternate hours and overtime may be required with COR approval. All personnel must complete safety and emergency response training, maintain respiratory protection certification per OSHA 29 CFR 1910.134, and hold active Powered Industrial Truck Operator certification per OSHA 29 CFR 1910.178(I) prior to operating heavy equipment (forklifts, bobcats, lifts). Performance thresholds require 98% personnel availability and timely deliverables with 2% AQLs; safety and training compliance requires 100% adherence with 0% AQL. Compensation is firm-fixed-price labor rates plus cost reimbursement for government-approved travel and Other Direct Costs (ODCs), with travel limited to GSA Federal Travel Regulation per diem rates and ODCs subject to FAR Part 6 competition requirements if exceeding the $15,000 micro-purchase threshold.

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Page 2 of 4 (MAR 2025)

2. Nature and/or description of action being approved. Consideration of award will be limited to Cayuse Federal Services (hereafter, Cayuse) based on the government’s circumstances. ATF intends to award an 8(a), non-competitive, task order to said firm under the General Services Administration’s (GSA’s) best-in-class (BIC) solution, OASIS+8A6, Technical and Engineering domain (20215), contract #47QRCA25DA046. Cayuse is an 8(a), tribally-owned, small business (SB); GSA eLibrary also displays small-disadvantaged business and historically-underutilized business (HUB) Zone for this firm’s socio-economic status.

3. Description of the supplies or services required to meet the agency’s needs (including the estimated value). This requirement/buy is for administrative and technical support services for ATF’s Fire Research Laboratory and Forensic Science Laboratory, located at its National Laboratory Center in Ammendale, MD. These services are a high priority and mission essential, involving 15 personnel under nine (9) labor categories. The personnel must be qualified and/or certified depending on the area of responsibility and provide: a program management plan;

operational support (e.g., prep and fabricate test articles, setup, calibrate, manage & maintain instrumentation, and standardize test equipment, etc.); general office support (e.g., mail, calendar maintenance & scheduling, correspondence, conference, travel, personnel, procurement, budget, etc.); scientific-technical support; field support; and active part. Some of the personnel must have specialized training (Safety, Health and Emergency as well as Powered Industrial Truck Operator) and use special equipment (personal-protective, respiratory-protection, forklifts, bobcats, etc.).

The estimated maximum dollar value (includes options, if any) is $2.58M for the period, 1/14/2026

– 1/7/2027, inclusive of a 25-day transition period, an 11-month, base period (no options), optional services, travel & other direct costs.

4. Identification of the Exception to fair opportunity and the supporting rationale, including a demonstration that the proposed contractor’s unique qualifications or the nature of the acquisition requires use of the exception cited. Per FAR 16.505(b)(2)(i)(E) (RFO 16.507-6{b}{5}), a statute expressly authorizes or requires the purchase be made from a specified source since this requirement exceeds the simplified acquisition threshold. While the services ATF needs are not unique and any contractor can team with the incumbent, the circumstances/nature of the acquisition (lack of available resources due to the deferred resignation program and government shutdown) requires ATF to issue a short-term, non-competitive bridge to ensure its mission continues and there’s no disruption to or unacceptable delays for ATF’s Lab services and operations. Based on market research, Cayuse performs similar services under GSA’s OASIS+8A vehicle and has worked with the incumbent on other DOJ contracts. According to the System for Award Management (SAM), its account is active and has the relevant NAICS7 code, 541990 associated with it. Based on information in SAM and a financial report from Dun & Bradstreet, Cayuse is responsible. This firm can leverage its SB certifications, Cayuse Holdings portfolio (parent entity), skilled workforce, forward thinking and experience in offering a diverse range of technical and operational support services to the federal government. Additionally, its occupational health services, technical and engineering support, logistics and operational support, research administration software platform, and training capabilities align with ATF’s need.

Cayuse’s offerings and capabilities ensure laboratory compliance, efficiency and continuity, as well as data collection, processing, management, and tracking.

6 OASIS+8A – One Acquisition Solution for Integrated Services Plus (set-aside for 8{a} contractors) 7 NAICS – North American Industry Classification System

Page 3 of 4 (MAR 2025)

5. Determination by the CO that the anticipated cost to the Government will be fair and reasonable.

The CO has determined the proposed price to be fair and reasonable based on market research, which included historical pricing, rates for a GSA contract and GSA’s median-hourly rates from its “CALC+Quick Rate" site.

6. Any other facts supporting the justification. IAW FAR 19.805-1(a) (RFO 19.108-7{a}), agencies shall only award on the basis of competition limited to eligible 8(a) participants when there’s a reasonable expectation at least two (2) eligible, responsible 8(a) participants will submit offers at a fair-market price and the total exceeds $5.5M (for nonmanufacturing NAICS codes).

Due to the circumstances and the current requirement expiring on 2/7/2026, awarding a non-competitive bridge is in the best interest of the Government. Said bridge is necessary due to various transitions during 2025 (i.e., additional turnover due to retirements under the government’s deferred resignation program, additional data calls, and government shutdown {43 days}, etc.).

7. Statement of the actions, if any, the agency may take to remove or overcome any barriers that led to the exception to fair opportunity before any subsequent acquisition for the supplies or services is made. ATF will post this justification, along with the performance work statement, via SAM. The resulting task order will automatically post via SAM after the CO reports and finalizes the contract action via the Federal Procurement Data System. Additionally, ATF anticipates issuing a competitive buy via eBuy for the re-compete in 2026 under one (1) of GSA’s OASIS+SB Pools (HUBZone, SDVOSB8 or WOSB9). Since said re-compete action will consist of one (1) base year and four (4) option years, it may include two (2) other places of performance: Atlanta, GA and Wichita, KS.

8. Certifications.

I certify the above information (supporting data) for the Government’s minimum need/requirement is complete and accurate to the best of my knowledge and forms the basis for this justification.

, Chemist & COR/GTR Date

OST | LS | FSL-A

I certify this justification is accurate and complete to the best of my knowledge and in the best interest of the U.S. Government.

Sheray Millhouse, CS & CO Date

OM | AMD

8 SDVOSB – Service-Disabled, Veteran-Owned SB 9 WOSB – Women-Owned SB

Digitally signed by SHERAY MILLHOUSE Date: 2026.01.21 10:29:52 -05'00'

Digitally signed by Date: 2026.01.21 09:38:53 -05'00'

Page 4 of 4 (MAR 2025)

Reviewed by:

Tammy Smith, Chief10 – Policy & Agreements Branch Date

James Huff, Bureau Procurement Chief (BPC) 11 Date

Approved by:

As the ATF Competition Advocate, I have reviewed this justification and find it to be accurate and complete to the best of my knowledge and belief. Since this Justification does not exceed $20M, my review serves as approval.

Franco Frandé, Bureau’s Competition Advocate (CA) 12 Date Assistant Director (AD) – OM

10 For all actions over $900K, Branch Chief review is required.

11 For all actions over $900K, BPC review is required.

12 CA is the final approval for all actions above $900K but not exceeding the $20M threshold.

Digitally signed by TAMMY SMITH Date: 2026.01.21 14:26:10 -05'00'

Digitally signed by JAMES HUFF Date: 2026.01.21 14:47:15 -05'00'

Digitally signed by FRANCIS FRANDE Date: 2026.01.21 16:11:03 -05'00'

15A00026FAQA00020 Page 49 of 74

Section 3 - List of Attachments

3.1 Specifications, SOW, PWS or SOO

The Contractor shall furnish the necessary personnel, material, equipment, services and/or facilities (except as otherwise specified) to perform the below Performance Work Statement (PWS) and all Section J attachments, as applicable.

PWS for Administrative & Technical Support Services for One (1) Location

1.0 General

1.1 Introduction

The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) is a federal agency under the Department of Justice (DOJ) with approximately 5,000 employees located in the Washington, DC metropolitan area and various other locations nationwide. ATF enforces the federal laws and regulations relating to alcohol, tobacco, firearms, explosives, and arson by cooperating and working directly with others to:

• Suppress and prevent crime and violence through enforcement, regulation and community outreach.

• Provide fair and effective industry regulations.

• Support and assist federal, state, local, and international law enforcement agencies.

• Provide innovative training programs in support of enforcement and regulatory functions.

ATF’s Laboratory Services Division (LS) is a part of the Office of Science and Technology (OST); it’s comprised of three (3) laboratories in three (3) locations. The Forensic Science Laboratories (FSLs) are located in Atlanta, Georgia (FSL-A) and Beltsville, Maryland (FSL-W) while the Fire Research Laboratory (FRL) is co-located with the FSL-W at the National Laboratory Center

(NLC). And soon, in February 2026, LS will include the Forensic Crime Gun Intelligence Laboratory (FCGIL) located in Wichita, Kansas. LS also encompasses the National Firearms Examiner Academy (NFEA) and the National Center for Explosives Training and Research (NCETR). Each has unique functions, distinct and separate from traditional forensic laboratory work. LS may take on additional functional areas which may be conducted outside of the existing laboratory offices.

LS employs approximately 100 personnel, including chemists, engineers, firearm and tool-mark examiners, fingerprint specialists, biologists, questioned document examiners, specialized laboratory technicians, and administrative support personnel. The two (2)

FSLs and the FRL are accredited by the ANSI[1] National Accreditation Board, LLC (ANAB) under the ISO/IEC[2] 17025 criteria.

LS provides scientific and engineering services in support of ATF’s law-enforcement mission, which focuses on violent crime.

Primary areas of ATF jurisdiction include criminal activity related to alcohol, tobacco, firearms, explosives and arson and . FCGIL will provide services for NFEA, as well as deoxyribonucleic acid (DNA), latent prints, firearms and triage. Examinations: The FSLs conduct examinations in the following areas of forensic science: tobacco, firearms, explosives, fire debris, DNA, latent print, trace evidence, questioned documents, and impressions. The FSLs also provide on-scene support. The FRL conducts testing in support of fire investigations to aid in origin and cause determinations, including:

1. Electrical Examinations, including testing and failure analysis of electrical products, components, equipment and wiring.

2. Engineering Analysis, potentially including modeling, hypothesis testing, and test burns; these types of examinations frequently do not involve submitted physical evidence.

3. On-Scene Support, potentially including additional examinations following departure from the scene; a wide variety of scientific and analytical instrumentation is used to support these tests. Many of the instruments used in FRL tests are managed by FireToss, a unique software system developed for the FRL to convert, store and manage instrument data.

15A00026FAQA00020 Page 50 of 74

In addition, examiners and engineers conduct research to improve analytical methods and understanding of issues related to tobacco, firearms, explosives, and fire. They provide support to ATF’s National Response Team by responding to major fire and/or explosion scenes and may also be called upon to provide technical assistance for search warrants or other situations. Laboratory personnel also provide expert testimony in courts of law and provide training to law-enforcement and scientific/engineering personnel locally, nationally and internationally.

1.2 Objective

ATF intends to procure administrative and technical support personnel and resources necessary to facilitate/support LS’ operations for the resulting contract/task order.

1.3 Scope of Work

The Contractor shall have in place hiring and retention practices that ensure it is able to identify, screen, place, monitor, train, and retain qualified (& where required, certified) candidates to fulfill the service requirements under this contract.

The contractor must provide personnel possessing the skills, knowledge, experience and training to perform the required, non-personal administrative and technical support services. All Contractor personnel assigned to work on this contract must be eligible to legally work in the United States (U.S.).

The contractor shall perform additional tasking through the Optional-line items, if ordered. Optional tasking can include the contractor providing additional hours and/or additional personnel/capacity; and such can be for a short term or longer term depending on LS’ workload and need.

The duration of the contract/order and involvement/access to information may require additional/optional personnel to apply for security clearances. ATF will include time to process additional security clearances in any modification for such circumstances. In contrast, ATF may require less personnel or a shift in personnel; therefore, the contractor must be flexible to ATF’s need, typically before exercising an option year.

1.4 Background

This contract is a continued need to support ATF’s law-enforcement partners. Previous/Current contract (15A00020CAQA00013) includes an 180-day extension and cannot be extended again, except for up to 90 days for a transition period in relation to the new award/contract. Without contractor support services ATF cannot support its mission.

1.5 Type of Contract Contemplated

This contract will use firm-fixed-price, labor rates and cost reimbursement for travel and Other direct costs (ODCs).

1.6 Period of Performance

The period of performance will be from 1/14/2026 to 1/7/2027 per the below.

• Transition Period, 1/14/2026 – 2/7/2026

• Base Period, 2/8/2026 – 1/7/2027

15A00026FAQA00020 Page 51 of 74

1.7 Required Schedule/Core Hours.

The contractor shall work during ATF’s official work hours (currently 8:30 a.m. to 5 p.m., Monday – Friday), specifically during

ATF’s core hours (currently 9 a.m. to 2:30 p.m., Monday – Friday, excluding the lunch period and federal holidays) unless on leave.

The Government may allow alternate work hours (as early as 6 a.m. or as late as 6 p.m.) if such meets its needs and is requested by the contractor with at least a week’s notice and approved by ATF’s COR in advance. Due to the nature of the tasks, the Government reserves the right to schedule and require the contractor to work after normal business hours to accomplish tasks.

When the Government requests the contractor to work more than forty (40) hours a week, the COR must still approve those overtime hours in advance. The Government will pay approved overtime (scheduled or not) at the regular rate since the Contract Work Hours and Safety Standards Act does not apply per the Federal Acquisition Regulation (FAR) subpart 22.305.

1.8 Place of Performance

Although the primary place of performance will be ATF NLC | 6000 Ammendale Road - Beltsville, MD 20705-1250, ATF may require the contractor to perform work at an alternate location.

In cases of inclement weather and other warranted situations (e.g., pandemic), the contractor shall have the option to work from an alternative site when the COR provides written approval in advance.

2.0 Specific Requirements/Tasks

2.1 TASK 1 | Qualified (& where required, Certified) Personnel (required and optional): Provide capable and competent personnel to complete the duties stated for each labor-category description in Attachment A – Labor Category Descriptions. The contractor shall maintain an adequate workforce for the uninterrupted and successful performance of this PWS, including all related duties.

The contractor shall provide necessary background package of forms to obtain security clearance, or transfer of clearance for all personnel it intends to supply under this contract (including incumbents).

The * below = OPTIONAL Labor Categories

Location Labor Category Support Beltsville, MD Administrative Assistant(s) NLC support and Evidence-room support

Beltsville, MD General Clerk(s) I-III* General-Pool support

Beltsville, MD General Maintenance Worker* (part time) Operations Lead/Technical Manager

(serves as the Program Manager {PM})

Metrology Technician(s) I-III

Engineering Technician(s) I-VI

Audio-Visual Technician(s)

Carpenter(s)

Technical support

Beltsville, MD Laboratory Technician(s) Technical support

15A00026FAQA00020 Page 52 of 74

NOTE: The Operations Lead/Technical Manager (PM) position is considered key personnel in accordance with (IAW) clause

#ATF-31 whereby the contractor must provide the CO with a detailed explanation if a substitution/replacement (temporary or permanent) is necessary.

2.2 TASK 2 | Program Management Plan (PMP): Prepare, implement, execute and store detailed PMPs and procedures in accordance with (IAW) unique operating requirements located on the contractor’s designated website for all to access. The site shall also contain quality, safety, and work instructions. The PMP is an evolutionary document and shall be updated as required throughout the contract period of performance. The contractor shall work from a Government-approved PMP.

Develop a PMP that augments the technical, management and personnel approaches of the contractor’s quote, which shall be used as a foundation for technical- and resources-management planning. The PMP shall address the approach for accomplishing the tasks and include the below information:

1. Schedule and Critical Milestones

2. Staffing Plan

3. Key Deliverables

4. Planned Budget information

5. Quality Assurance (QA) / Quality Control (QC)

Provide the supporting rationale necessitating any deviation(s), in writing to the COR, within seven (7) business days of determining a need for a change.

Provide overall program management of its employees for the daily operation and successful execution of this requirement at all locations.

2.3 TASK 3 | FRL Operational Support: Furnish personnel skilled in the proper use of basic hand tools and shop equipment such as welder, drill press, table saws, paint sprayers, grinders, etc. for the performance of assigned duties.

Identify an FRL Operations Supervisor by name and provide management, direction, administration, QA / QC, and leadership in the execution of this contract. This may include related-additional technical/operational tasks per the below:

1. FRL Material Management System (MMS): Maintain an MMS to track and account for building materials and supplies used in the construction of test structures. The MMS shall allow users to associate used materials and supplies to a unique FRL Case name or number where applicable. Final-material accounting for each test structure exceeding a $10,000 materials/supplies threshold shall be provided at the conclusion of testing.

2. FRL Operational/ODC Support: Purchase and replenish supplies and materials, as necessary, to fulfill the needs of the services being requested. All purchases need advance approval from the COR or his/her government designee. The contractor shall have a purchase system/mechanism in place to meet ATF’s unique, time-sensitive requirements. The contractor cannot exceed the estimated amount for ODCs on the contract and shall meet the requirements defined in the ODCs section of this PWS. Space is available in the FRL to accommodate the storage of construction, building supplies and materials.

3. Preparation and Fabrication of Test Articles: Construct new test articles of varying sizes (e.g., compartment/enclosures or portions thereof), perform structural modifications to existing test articles, fabricate test components, and install wiring, carpeting, insulation, interior furnishing and other items as specified in laboratory test plans. This may also include installation of plumbing for instrument cooling, sprinkler/water-spray systems, air-sampling equipment, drains, installation of alternating current/direct current (AC/DC) wiring for the control of valves, fans, actuators, test components and extinguishing systems and installation of 120-VAC[3] wiring to provide power for lighting, cameras, etc. These activities may also require the on-site assembly of pre-fabricated test articles (e.g., modular homes) IAW manufacturer-supplied design and construction documents.

4. Instrumentation Setup: Install, modify and calibrate test-cell instruments as specified in laboratory test plans.

Instrumentation includes: thermocouples, heat-flux transducers, smoke meters, pressure transducers, gas analyzers, smoke detectors, velocity meters, and video cameras. Perform pre-test inspections to ensure all instrumentation is functioning properly prior to each test.

15A00026FAQA00020 Page 53 of 74

5. Standardizing Test Equipment: Maintain/Calibrate standardized testing equipment and conduct experiments using the equipment. Examples of standardized-testing equipment include: Fire Product Collectors, a Cone Calorimeter, Lateral Ignition Flame Spread Test (L.I.F.T) Apparatus, Flooring Radiant Panels, NRS Smoke Chamber, and Non-Combustibility Test Apparatus.

6. Calibration Services and Instrumentation Asset Management: Provide onsite calibration services of FRL instrumentation and coordinate offsite calibration services of instrumentation that cannot be calibrated in house. Maintain the database used to track the calibration status of each FRL-instrumentation asset; this includes running reports at the request of FRL management to identify asset(s) calibration status, adding and removing assets from active service and ensuring database is current and up to date. Repair and provide maintenance for the instruments which includes such tasks: removing and replacing out-of-calibration instruments; and removing, repairing, and replacing damaged instruments IAW manufacturer’s recommended maintenance schedules and instructions supplied to the contractor by the government.

7. Test and Suppression: Initiate and suppress test burns IAW detailed test plans generated by ATF Laboratory Engineers.

Attend all safety briefings and follow-up requirements for usage of personal protective gear (PPG) as identified in the Safety Plan. Ensure the assigned personnel receives proper training and approval required for the associated PPG applicable (e.g., Self-Contained Breathing Apparatus {SCBA}, and turnout gear). Suppression may involve the use of hand lines, deluge, fire extinguishers, etc. and may require entering burning structures to extinguish a fire.

8. Test Maintenance and Clean Up: Repair (and/or assist FRL staff with repairing) items/contents such as monitor nozzles, pressure transducers, thermocouples, heat-flux transducers, or similar support equipment installed in test cells in the event they are damaged as a result of fire tests. This also encompasses the post-test clean-up of test cells that includes the removal of burned materials/debris/residue, sweeping the test area, hosing the test area down with water, and removing the wastewater to substantially return the test cell to its pre-fire condition. The test cells are subject to inspection and acceptance by FRL staff prior to the initiation of subsequent tests to certify the test cells are in the ready state.

9. Implementation of Laboratory Test Designs: Fabricate and construct test articles based on the implementation of the test-design protocols and procedures developed by FRL engineers/scientists to conduct specific fire-test scenarios. These designs outline the specific test requirements with respect to materials, instrumentation and equipment necessary to accomplish test objectives IAW test plans developed by FRL engineers/scientists. The fabrication and construction shall take place on the FRL burn floors and/or in the on-site fabrication shop.

10. Maintenance of Personal Protective Equipment (PPE): Maintain, inspect and keep records associated with all furnished PPE, such as respirators, helmets, gloves, eye protection, etc. provided under this contract.

11. Maintenance of FRL Heavy Equipment: Maintain, inspect and keep records associated with all heavy equipment such as Bobcats, aerial man lifts, vehicles, and forklifts.

12. Field Support: Accompany LS staff into the field (outside of the laboratory) for fire tests in some situations possibly although infrequent.

2.4 TASK 4 | LS Administrative Support: Provide the necessary personnel with experience and expertise that demonstrate an in-depth knowledge and background to provide professional and administrative support services for LS, to include Administrative

Assistants and General Clerks.

The knowledge and skills below are not all inclusive, rather indicative of the requirements for contractor personnel:

1. Experience with Microsoft (MS) Office (Word, Excel, PowerPoint, and Outlook) to prepare documents, listings, tables, briefings, and worksheets.

2. Experience with MS Office (Access, Project, Vizio) – Desirable.

3. Experience exercising administrative judgment and assuming responsibility for decisions, consequences, and results that have an impact on contractor personnel, costs, and/or quality of service within the functional area.

4. Experience exhibiting industry-accepted customer service practices and professional acumen in response to daily tasks, due dates, and requests for information.

5. Experience exchanging non-routine information using tact and persuasion as appropriate, requiring effective, oral and written communication skills.

6. Experience exercising independent judgment in resolving administrative problems.

While the general duties stated below have been developed to indicate the types of administrative support services that may have to be performed, each office may have slightly different needs. Contractor personnel may be expected to perform some, many, or all of the services/duties included for that labor category.

15A00026FAQA00020 Page 54 of 74

1. General Office Support:

a. Receive and escort visitors, also refer to appropriate staff. This task may involve coordination with other offices (such as Security Office, Parking Office, etc.).

b. Receive calls, take messages, and/or forward to appropriate staff.

c. Handle routine requests for information and refer to appropriate staff for resolution.

d. Respond to requests for information concerning office procedures.

e. Screen phone calls, visitors, and incoming correspondence. Determine which requests should be handled by the appropriate staff member or other offices. Screen official incoming matters and forward only those which require ATF attention.

f. Assemble, copy, print, fax, and scan a variety of materials/reports and ensure proper distribution and compliance with office rules and procedures.

g. Create and maintain office files. Assist in the purging and consolidation of office files and review for completeness of files. Assist in preparation of packages to the National Archives.

h. Maintain a variety of administrative lists, tables and charts (e.g., organizational charts, phone lists, distribution mailing lists, and inventory lists).

i. Provide data entry of pertinent information in various automated systems, using a variety of software.

2. Mail Support:

a. Collect, distribute, and post mail appropriately. Mail includes paper mail, emails, faxes, etc. Review incoming mail and determine which can be: a) handled personally, b) referred, and c) called to ATF’s attention.

b. Prepare Federal Express (FedEx), United Parcel Service, and other priority mail shipments.

c. Maintain records and files, such as logs of FedEx shipments.

d. Coordinate and assemble mass mailings.

3. Calendar Maintenance and Scheduling Support:

a. Maintain group and office activity calendars(hardcopy and/or electronic depending on ATF protocol).

b. Remind federal staff of meetings and schedules.

c. Manage complex schedules and calendars.

d. Assist in the scheduling of appointments and use of office conference rooms.

4. Correspondence Support:

a. Proofread documents for accuracy, typographical errors and format IAW office guidelines.

b. Draft correspondence based on rough copy provided.

c. Prepare and send form letters.

d. Prepare and format a variety of correspondence, including congressional letters, memoranda, surveys, talking points, reports, speeches, budget documents, and notices for publication to the Federal Register.

e. Review and edit, as necessary, all outgoing and internal correspondence for clarity, grammar, accuracy, and proper format per office guidelines.

f. Maintain and update information in Executive Correspondence tracking system.

g. Type correspondence, reports, records, and technical papers. These may include tables, charts, graphs, and presentations as well as various Government forms such as requisition forms, travel authorizations, and travel-expense vouchers.

h. Review outgoing materials and correspondence for internal consistency and conformance with ATF’s procedures.

i. Prepare routine, non-technical correspondence.

5. Office, Facility, and Property Management Support:

a. Submit and follow-up on requests for services (includes printing requests, housekeeping requests, office equipment maintenance requests, etc.)

b. Ensure office equipment is maintained and functional.

c. Request office supplies, printing materials, maintenance or other services (e.g., escort contractors to refill vending machines).

6. Conference, Seminar, and Meeting Support:

a. Arrange for meeting rooms.

b. Arrange for seminars and conferences, including the scheduling of locations/rooms, distribution of agendas, and attendance lists.

c. Assemble, pack, and unload materials for conferences, seminars, and meetings. Assist with setup of said materials.

d. Provide support during conferences/seminars/meetings, including registering participants, maintaining and updating registrant information.

e. Assist with all administrative and logistical matters related to conference/seminar/meeting support services. This includes making travel arrangements and ensuring all proper clearances have been obtained, when needed; negotiating meeting space, equipment, and accommodations; also planning for any special requirements that may be needed for

15A00026FAQA00020 Page 55 of 74 persons with disabilities, persons requiring special diets, an interpreter, translator or transcriber, and foreign dignitaries, etc.

f. Attend meetings, as requested, and take notes; keep a record of all commitments made and/or reports requested.

g. Record and transcribe minutes. Transcribe presentation notes into speaker notes.

h. Create, maintain, and update conference-related and seminar-related files, as requested.

7. Travel Support:

a. Make travel arrangements, including ticketing and UFMS[4] entries.

b. Prepare/input travel orders using Corporate Cards for non-Federal travelers.

c. Prepare travel vouchers.

d. Reconcile travel documents to ensure forms are completed and returned to the program office and match budgeted amounts; identify sources of discrepancies, if any.

e. Maintain travel associated files.

8. Personnel Support:

a. Prepare personnel action forms (including training forms), as required, and forward to human resources for action.

b. Administer data entry of timecards (time and attendance) into the approved, time-keeping system.

c. Maintain records and files of contractor personnel.

9. Procurement and Budget Support:

a. Enter Procurement Requests/Requisitions (PRs) into UFMS.

b. Follow-up on PRs.

c. Enter approved receiving requests (ARGs) into UFMS.

d. Maintain and update procurement-related and budget-related records and files.

e. Maintain accurate records of office spending and monitor for office budget and spending activities.

10.Miscellaneous and Special Projects Support:

a. Assist in the preparation of reports, as required. Reports include full-time equivalent (FTE) reporting, year-end budget reconciliations, etc.

b. Conduct internet searches, as required. Examples include searching for media inquiries or legislative tracking.

c. Perform special data search tasks/projects, as required. Includes gathering information required to respond to Freedom of Information Act (FOIA) requests.

d. Explain requirements concerning office procedures; coordinate personnel and administrative forms for the office and forward for processing.

e. Collect information from the files or staff for routine inquires on office programs for periodic reports; and refer non-routing requests to the appropriate staff.

f. Maintain various databases and systems to track, control, and report on the Laboratory’s activities and programs.

2.5 TASK 5 | Scientific Technical Support: Provide the necessary personnel for Scientific Laboratory Technician support for various forensic disciplines such as firearms, explosives, arson, evidence, DNA, and fingerprint. The following knowledge and skills are not all inclusive, rather indicative of the requirements for contractor personnel:

1. Experience with MS Office (Word, Excel, PowerPoint, and Outlook) to prepare documents, listings, tables, briefings, and worksheets.

2. Experience with MS Office (Access, Project, Vizio) – Desirable.

3. Experience exercising administrative judgment and assuming responsibility for decisions, consequences, and results that have an impact on contractor personnel, costs, and/or quality of service within the functional area.

4. Experience exhibiting industry-accepted, customer-service practices and professional acumen in response to daily tasks, due dates and requests for information.

5. Experience exchanging non-routine information using tact and persuasion as appropriate, requiring effective oral and written communication skills.

6. Experience exercising independent judgment in resolution of administrative problems.

7. Experience performing laboratory-based tasks, which include sampling, testing, measuring, recording and analyzing results in biological, chemical, physical and life sciences. Experience providing all the required technical support to enable the laboratory to function effectively whilst adhering to correct procedures and health and safety guidelines.

8. Experience carrying out fundamental tests as part of a scientific team. These tests assist in the advancement and development of modern medicine and science. The work plays an important role in the foundation stages of research and development (R&D) and in scientific analysis and investigation.

9. Experience in performing the specific scientific procedures that allow scientists to perform the more complex analytical processes of the laboratory.

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10.Experience with applying basic research skills to perform research and gather data from a variety of sources.

11.Knowledge of scientific and specialized terminology used in a laboratory. Must be able to recognize and use scientific terminology to deal with callers (such as equipment vendors, repair personnel, and customers) and in preparing scientific documentation and laboratory reports that are based on rough drafts or verbal instructions.

12.Experience Requesting price estimates to procure equipment, supplies and other materials needed for processing cases.

13.Maintenance of job proficiency within its area of responsibility by obtaining job-related knowledge, skills, and abilities through formal instruction, research, and other educational venues and/or job-enrichment opportunities for self-development.

2.6 TASK 6 | Field Support: Accompany ATF staff and provide technical support outside of the laboratory in some situations.

2.7 TASK 7 | Trip Reports: Keep a summary of all long-distance travel to include, at a minimum, the name of the employee, location of travel, duration of trip, and point of contact (POC) at travel location. Submit the Trip Report to your Administrative

Support Team as required whenever travel is required.

2.8 TASK 8 | Meetings and Reviews (tracking & oversight): Schedule, attend and participate (host) in the below meetings to ensure successful management of contract performance.

1. Project Kick-Off Meeting: Within 15 business days of contract award, schedule and coordinate this meeting at a location and time approved by the Government. The meeting shall provide: an introduction between the contractor personnel and Government personnel; and the opportunity to discuss technical, management, transition, security issues, travel authorization, and reporting procedures. At a minimum, the attendees shall include key contractor personnel and ATF’s Contracting Officer’s Representative (COR).

2. Technical Status Meetings: Every 30 business days, post award, convene a monthly Contract Activity and Status Meeting with ATF’s COR. The purpose of this meeting is to: ensure the COR is informed of the monthly activity and status reports; provide opportunities to identify other activities and establish priorities; and coordinate resolution of identified problems or opportunities. Also convene once a year, a month prior to the next option period, to discuss work efforts for the following year. Provide minutes of these meetings to the COR within five (5) calendar days following the meeting;

said minutes shall include attendance, issues discussed, decisions made, and action items assigned.

3. Proper, Monthly Invoices: See Section 9.0 of this PWS.

For all meetings, the contractor shall provide meeting materials, as well as administrative and facilitation support. Meetings will be conducted as a TEAMs meeting or through an alternative method of communication as approved by ATF’s COR.

2.9 TASK 9 | Monthly Status Reports (MSR), including the Administrative Record: Develop and provide an MSR to the COR monthly. Maintain and include an Administrative Record of all activities carried out under this contract and submit to the COR monthly. This record shall include copies of all correspondence, meeting notes and key telephone conversations, to include all comments received from any source on all draft and final documents. The report shall also include the below:

1. Activities during reporting period, by task (including on-going activities, new activities, activities completed, and progress to date on all above-mentioned activities). Start each section with a brief description of the task.

2. Problems and corrective actions taken, including issues or concerns and proposed resolutions to address/resolve them.

3. Government actions required.

4. Schedule (including major tasks, milestones, deliverables, as well as planned and actual start and completion dates for each).

5. Monthly performance reports.

6. Fulfillment-tracking reports.

7. Summary of trips taken, conferences attended, etc. Attach trip reports to the respective MSR and accumulate invoiced cost for each contract, line-item number (CLIN) up to the previous month.

8. Personnel gains, losses and status.

9. Projected cost of each CLIN for the current month when it will be significantly different due to leave requests, etc.

15A00026FAQA00020 Page 57 of 74

2.10 TASK 10 | Safety, Health and Emergency Response Training:

1. General Safety & Health: The activities performed at the FRL require adherence to strict safety policies and procedures, as well as compliance with applicable occupational safety and health regulations. All contract personnel shall comply with all applicable safety and health regulations for the work they perform. FRL personnel must complete a comprehensive safety, emergency response and fire brigade training program and participate in periodic refresher training. These requirements shall be maintained on the FRL quality and procedure documentation website that each contractor will have access. Although it is not a requirement, it is desirable that all personnel assigned to this project have prior first aid/ cardiopulmonary resuscitation (CPR), safety and/or firefighting experience. If the Government (COR and/or Technical Representative) deems certain training necessary (e.g., fire suppression) and approves such in advance, it will reimburse the contractor upon completion said training. To meet the requirement, training as a volunteer or career firefighter IAW National Fire Protection Association (NFPA) 1001, Standard for Fire Fighter Professional Qualifications or Industrial Fire Brigade training are examples. The Contractor shall submit documentation to the Government for purposes of verification of all employee training and/or certification in these areas upon request.

2. Respiratory Protection: Wear respiratory protection equipment such as half-face air-purifying respirators (APRS) during activities such as post-test demolition and clean-up operations. Provide medical surveillance for its employees and the active certification for contractor personnel to wear contractor-issued respiratory protection equipment IAW the requirements contained in OSHA’s[5] Respiratory Protection Standard (29 CFR[6] 1910.134). Maintain yearly re-evaluation and surveillance of its employees at its own expense. ATF will provide information and assistance with respect to the specific type of respirator protection equipment to be worn in the laboratory upon contractor’s request.

2.11 TASK 11 | Powered Industrial Truck Operator Training: Ensure the contractor staff has received this training and maintain active certification at its own expense prior to its personnel operating the several pieces of heavy equipment ATF provides on-site to facilitate construction and demolition. These include forklifts, boom and scissor lifts, a bobcat, and other-powered industrial equipment. As per the OSHA standards codified at 29 CFR 1910.178(I), ensure periodic training necessary for employee’s certification at its own expense. NOTE: Additional specific information regarding occupational safety and health regulations can be obtained from OSHA’s Website at http://www.osha.gov/SLTC/index.html.

3.0 QA / QC & Performance Evaluation

3.1 The contractor shall develop, implement and maintain a QA / QC program to ensure its products, deliverables and/or services meet the contract requirements. Said program shall include inspection, testing, validation, evaluation, corrective action, monitoring, auditing, training, and/or other procedures/processes necessary to positively affect this contract. The program shall allow inspection and evaluation by the Government and be applicable to all subcontractors and other members of the contractor’s team, as appropriate.

3.2 Similarly and IAW FAR subpart 46.401(a), Government-contract QA shall be performed at such times (including any stage of manufacture or performance of services) and places (including subcontractors’ plants) as may be necessary to determine the goods and/or services conform to contract/task-order requirements (e.g., a visual inspection). If the contractor doesn’t already have in place a quality management system, then ATF recommends it implements one consistent with ISO 9001-2000, “Quality Management Systems

Requirements.”

The Performance Requirements Summary (PRS) details and identifies the contract requirements as performance objectives (desired outcomes/results) that directly relate to mission-essential elements in the PWS (e.g., tasks/deliverables). The performance standards describe the benchmark/level of service (quality, quantity and/or timeliness) the Government requires of the contractor to meet the requirements; and the performance thresholds describe the minimum AQLs for each performance objective that must be met for the contractor’s performance to be considered satisfactory. The AQLs are the maximum percentage of leeway/variance allowed from the Government’s performance standards of the contract requirements (e.g., room for errors/mistakes/defects, etc.) before possibly rejecting a service/deliverable. While there are various surveillance methods to monitor contract performance, ATF will use direct observation. Lastly, the performance incentives/disincentives (PIs/PDs) serve to encourage and motivate the contractor to meet the AQLs and encourage the contractor to improve the quality of its performance; this can affect/impact a payment(s) and past-performance ratings and/or require corrective action.

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The COR, with input from the involved/affected, ATF offices/personnel, will evaluate the contractor’s performance to determine whether it meets the performance thresholds. The contractor shall provide the COR a written response explaining why its performance did not meet the stated threshold, how it will return performance to acceptable levels, and how it will prevent recurrence of the issue in the future.

Task #s – Performance Objectives

Performance Standards

Performance Thresholds (& AQLs)

Surveillance Methods PIs/PDs

#1 (Section 2.1 of the

PWS) – Qualified (& where required, certified)

Personnel (required and optional) to fulfill the PWS, to include background packages

Sufficient, qualified (& where required, certified) personnel are available and successfully accomplishing the requirements as described in the PWS.

98% of the time, said staff is available to proactively interact with the necessary party(ies) to ensure timely performance. (AQL of 2%)

User Feedback & Direct

Observation

PI: Exceeding the performance thresholds may result in an elevated

CPARS rating. PD:

Failure to meet said standards may result in a payment deduction, corrective action at contractor’s expense, a partial/full termination of the contract, and/ or an adverse CPARS evaluation(s).

#2 (Section 2.2 of the PWS) – Program

Management Plan (PMP)

The detailed PMP and accurate procedures are composed, updated as necessary and available on the designated website for each contractor employee within 30 days of award.

98% of the time, accurate, complete & timely deliverable (AQL of 2%)

User Feedback, Inspection

(100% or Periodic), &

Random Sampling)

(Same as above)

#3 (Section 2.3 of the

PWS) – FRL Operational

Support

Qualified (& where required, certified) personnel are available and successfully accomplishing the requirements as described in the PWS.

98% of the time, said staff is available to proactively accomplish this task. (AQL of 2%)

User Feedback, Direct

Observation, Inspection

(100% or Periodic), &

Random Sampling

(Same as above)

#4 (Section 2.4 of the

PWS) – LS Administrative

Support

Qualified (& where required, certified) personnel are available and successfully accomplishing the requirements as described in the PWS.

98% of the time, said staff is available to proactively accomplish this task. (AQL of 2%)

User Feedback & Direct

Observation

(Same as above)

#5 (Section 2.5 of the

PWS) – Scientific

Technical Support

Qualified (& where required, certified) personnel are available and successfully accomplishing the requirements as described in the PWS.

98% of the time, said staff is available to proactively accomplish this task. (AQL of 2%)

User Feedback & Direct

Observation

(Same as above)

15A00026FAQA00020 Page 59 of 74

Task #s – Performance Objectives

Performance Standards

Performance Thresholds (& AQLs)

Surveillance Methods PIs/PDs

#6 (Section 2.6 of the

PWS) – Field Support

Qualified (& where required, certified) personnel are available and successfully accomplishing the requirements in the PWS.

98% of the time, said staff is available to proactively accomplish this task. (AQL of 2%)

User Feedback & Direct

Observation

(Same as above)

#7 (Section 2.7 of the

PWS) – Meetings and

Reviews

Scheduling, hosting, attending & participating in all meetings and reviews according to the

PWS, starting with the first (1st) meeting within

15 days of contract award

98% of the time, the meetings are scheduled and conducted professionally, timely and in a productive manner. (AQL of 2%)

COR’s Feedback & Direct

Observation

(Same as above)

#8 (Section 2.8 of the PWS) – Monthly

Status Reports & the

Administrative Record, to include proper, Monthly

Invoices electronically per

Section 9.0 of the PWS

Submitting timely documentation (monthly status reports, the administrative record, and invoices) according to the PWS, starting with the first (1st) report post contract award

98% of the time, said documentation is accurate, complete and timely. (AQL of 2% for all)

COR’s Feedback & 100%

Inspection of invoices

(Same as above)

#9 (Section 2.9 of the

PWS) –Trip Reports

Submitting all Trip

Reports according to the PWS when a travel request is submitted, 98% of the time, the reports are accurate, complete and timely. (AQL of 2%)

COR’s Feedback & 100%

Inspection

(Same as above)

#10 (Section 2.10 of the

PWS) – Safety, Health and Emergency Response

Training, to include

Respiratory Protection

Following the general safety and health guidelines and completing emergency response training upon commencement of work according to the PWS

100% of the time, compliance with said guidelines and training requirements as applicable. (AQL of 0%)

User Feedback & 100%

Inspection of records

(Same as above)

#11 (Section 2.11 of the PWS) – Powered

Industrial Truck Operator

Training

Receives this training and certification prior to operating heavy equipment.

100% of the time where applicable, compliance with said guidelines and training requirements as applicable. (AQL of 2%)

100% inspection of records

(Same as above)

NOTE: The above PRS applies to work performed under both the required lines and Optional lines of the contract/task order.

3.3 DNA Requirements: All personnel must provide a DNA sample which will be entered by the government into the DNA sample-employee database first (1st) to prevent the DNA from entering in the FBI’s Combined DNA Index System (CODIS).

3.4 Contractor Personnel Qualifications: The Government reserves the right to reject proposed personnel substitutions that do not meet qualification requirements. The contractor shall absorb any costs resulting from substitutions of personnel initiated by the contractor if deemed unsuitable by the government. If a contractor employee hired under this contract resigns or is released, the

15A00026FAQA00020 Page 60 of 74 contractor shall notify ATF’s COR immediately. The COR will provide the contractor a copy of the out-processing checklist for clearing the building. The employee must complete this checklist prior to final out-processing.

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