JBPHH Advisory Assistance PWS_DRAFT (02 May 2025).docx
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- Solicitation number
- N0060425Q4040
About this file
This Performance Work Statement (PWS) details Operations Advisory and Assistance Services (OA&AS) for the Defense Fuel Support Point (DFSP) at Joint Base Pearl Harbor-Hickam (JBPHH) in Hawaii. The contract requires a contractor to provide subject matter expertise to support safe and compliant fuel operations, with specific focus on implementing recommendations from third-party assessment reports, developing risk-based process safety management systems, and enhancing operational procedures for fuel storage and distribution infrastructure.
Key objectives include developing recommended operational procedures, conducting safety analyses, implementing lock-out/tag-out protocols, evaluating operational arrangements, and supporting training programs. The contract is structured as a non-personnel services agreement with a 12-month base period and one 12-month option period, potentially extensible by six months. It is an 8(a) set-aside competitive procurement under NAICS code 541330 (Engineering Services) with a size standard of $25.5 million, targeting SBA-certified 8(a) firms. The primary agency is the Department of the Navy Naval Supply Systems Command, with work to be performed on-site at JBPHH in Hawaii.
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PERFORMANCE WORK STATEMENT (PWS)
FOR
DEFENSE FUEL SUPPORT POINT (DFSP) OPERATIONS ADVISORY AND ASSISTANCE SERVICES (OA&AS)
JOINT BASE PEARL HARBOR-HICKAM (JBPHH)
OAHU, HAWAII
N00604-25-Q-4040 2 May 2025 Rev 0
1. GENERAL: This is a non-personnel services contract to provide Operations Advisory & Assistance Services (OA&AS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Operations Advisory & Assistance Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.
1.2. Background: Joint Base Pearl Harbor Hickam (JBPHH) serves as the Service Control Point for all Department of Navy activities for bulk petroleum, oil, and lubricants and monitors the operational compliance of capitalized bulk fuel tanks as well as coordinates requirements, technical issues, and supply actions with units and Defense Logistics Agency (DLA).
1.3. Objective:
1.3.1. Provide operations, advisory, and assistance services to support JB7’s responsibilities for the Defense Fuel Support Point (DFSP) at Joint Base Pearl Harbor Hickam (JBPHH).
1.3.2. Ensure safe and efficient fueling and defueling operations at the Pearl Harbor fuel piers, upper tank farm, and Hickam Airfield fuel operations.
1.3.3. Offer subject matter expertise to support JB7 in maintaining safe and compliant fuel operations.
1.3.4. Support the management and operation of pipelines, valves, hydrants, and appurtenances essential to fuel distribution and storage.
1.3.5. Assist JB7 in meeting Defense Logistics Agency (DLA) requirements while operating the DFSP on behalf of the Navy.
2. SCOPE:
2.1. The contractor shall provide operations, advisory, and assistance services to support JB7’s responsibilities for the Defense Fuel Support Point (DFSP) at Joint Base Pearl Harbor Hickam (JBPHH), which Navy operates on behalf of DLA. This services include subject matter expertise to assist JB7 in ensuring safe operation of, fueling and defueling activities at the Pearl Harbor fuel piers, upper tank farm, Hickam Air Field fuel operations, and related pipelines, valves, hydrants, and appurtenances. The contractor shall provide:
2.1.1. Requisite subject matter expertise to assist JB7 in integrating the training and facility operation recommendations identified in the independent third-party final assessment report on DFSP Joint Base Pearl Harbor Hickam (JBPHH), dated 29 April 2022 and DODIG-2025-011, dated 08 November 2024. The implementation of the recommendations identified in the assessment will allow for the safe operations of DFSP JBPHH.
These operations, advisory, and assistance services will provide Operational Readiness Analysis (ORA) and Process Safety Management (PSM) expertise to assist JB7 in providing the resources required to provide day to day subject matter expertise and to set the operational conditions at the installation. This support requires personnel with an in-depth understanding of the JBPHH, NAVFAC, DLA Energy and Commander, Navy Installations Command (CNIC) roles and responsibilities with regard to DFSP operations, and specifically with DFSP JBPHH.
2.1.2. Advisory and assistance services to assist JB7 in implementing a risk-based process safety management system to reduce the likelihood of releases, quickly detect those releases, and mitigate the impact of releases. The personnel shall leverage information in the Navy Safety and Occupational Health Manual, OPNAV M-5100.23 to recommend a risk-based process safety management system. This management framework will allow JB7 to effectively oversee operations and allow DFSP JBPHH personnel to identify risks, implement programs to address risk, and continuously improve.
2.1.3. Advisory and assistance services to assist JB7 in ensuring that it safely executes all evolutions from a system of systems perspective for DFSP JBPHH operations. Process Safety and Hazard Operability personnel shall analyze and advise JB7 on impact of systemic deviations – causes, consequences, safeguards, and risk. Process Safety and Hazard Operability personnel shall recommend to JB7 mitigation measures to safely operate DFSP JBPHH.
Advisory and assistance services to advise and assist JB7 on integrating the various requirements to include: Hazard and Operability Analysis (HAZOP) analysis, training programs, and recommendations from the independent third-party final assessment report on DFSP JBPHH, dated 29 April 2022 and DODIG-2025-011, dated 08 November 2024. Additionally, shall assist in developing and recommending the programs required to ensure JB7 operated DFSP employees obtain and maintain the required training. High-level objectives are not unique to one specific task and may be represented across multiple tasks. Integration of the various requirements will ensure synchronization to ensure all training and operational recommendations are implemented.
2.1.4. Advisory and assistance services to advise and assist JB7 on Electrical and Mechanical System Lock Out Tag Out (LOTO) documentation and procedures required to ensure safe operations on DFSP JBPHH.
2.1.5. Advisory and assistance services to evaluate and recommend current and alternate fueling operational arrangements to safely operate DFSP JBPHH:
2.1.5.1. Government Operational Arrangement;
2.1.5.2. Contractor Operational Arrangement; or
2.1.5.3. Government-Contractor Operational arrangement.
2.1.6. Provide support to the various programs managers within JB7 advisory services and include management on electronic contract files and related information to be maintained in a Government repository, arrangement of meetings, preparation of correspondence, and development of responses to taskers and requests for information.
2.2. Advisory and assistance personnel shall:
2.2.1. Provide subject matter expertise to assist JB7’s ability to oversee and provide day to day operations at DFSP JBPHH IAW the objectives and scope outlined in paragraph 2.1.
2.2.2. Provide subject matter expertise to assist JB7’s ability to oversee the implementation of the training and operational adjustments identified in the independent third-party final assessment report on DFSP JBPHH, dated 29 April 2022 and DODIG-2025-011, dated 08 November 2024.
2.2.3. Provide subject matter expertise to assist JB7 ability to oversee DFSP JBPHH operations.
2.3. A member of the U.S. Government workforce will review contractor work products for accuracy and quality. Contractor efforts will be purely to support JB7 and the NAVSUP Naval Petroleum Office. The Contractor will not be granted any authority and shall not act as an agent of the Government in any capacity.
2.4. The Government requires all work products and activities to be based on thorough research, all applicable laws and regulations, official Government policy guidance, Command procedures, irreproachable ethical behavior, and sound business judgment with a commitment to understanding and mitigating risks to safety, mission, and the environment. The contractor is responsible for submitting grammatically correct, professional, and error- free work products. Contractor shall use its professional judgment and experience to suggest improved strategies, question non-conforming practices, make recommendations for correction of deficiencies, and provide suggestions for revised practices to NAVSUP Naval Petroleum Office in order to contribute to an enterprise-wide practice of continuous process improvement.
2.5. The contractor is required to maintain all training requirements for DFSP JBPHH up to date.
2.6. Inherently Governmental Functions: In Accordance With (IAW) FAR Subpart 7.503, the Contractor shall not perform inherently governmental functions. Contracting Officers (KO) will retain all decision-making authority for all Government contracts during all phases of the acquisition cycle.
2.7. All end products, as well as interim work products in editable formats, will become the property of Government. This includes, but is not limited to: textual reports, spreadsheets, graphics and images, database implementations, and any other tools / software developed in the execution of this contract.
3. PERFORMANCE REQUIREMENTS:
3.1. This section of the PWS defines the performance requirements and the performance results the government intends to use to measure the contractor’s performance.
3.2. The contractor shall provide requisite subject matter expertise to assist JB7 in integrating the training and facility operation recommendations identified in the independent third-party final assessment report on DFSP Joint Base Pearl Harbor Hickam (JBPHH), dated 29 April 2022 and DODIG-2025-011, dated 08 November 2024.
The implementation of the recommendations identified in the assessment will allow for the safe operations of the DFSP JBPHH. These operations, advisory, and assistance services will provide Operational Readiness Analysis (ORA) and Process Safety Management (PSM) expertise to assist JB7 in providing the resources required to provide day to day subject matter expertise and to set the operational conditions to safely operate the DFSP. This support requires personnel with an in-depth understanding of the JBPHH, NAVFAC, DLA Energy and CNIC roles and responsibilities with regard to DFSP JBPHH operations.
3.2.1. TASK 1 – The contractor shall develop recommended written procedures detailing operator actions including which steps should be field verified by two individuals, in order to reduce the likelihood of loss of containment.
3.2.2. TASK 2 – The contractor shall include a verification step in recommended Operations Orders that confirms piping is restrained before starting any evolution involving transferring liquid to or from any tank at the DFSP JBPHH.
3.2.3. TASK 3 – The contractor shall provide a recommendation regarding adding an observer or remote camera observation at dresser couplings during initial pressurization prior to fueling and/or defueling.
3.2.4. TASK 4 – The contractor shall develop a recommended lock administrative control system and identify safety-critical manual valves which should be controlled to reduce the likelihood of human error.
3.2.5. TASK 5 – The contractor shall conduct an assessment to determine if additional operators and technical support is required for fueling and/or defueling operations.
3.2.6. TASK 6 – The contractor shall provide engineering expertise on all aspects of Electrical System LOTO events operations. The contractor shall review lock out tag out requests (to include maintenance, repair, permit, or new construction). The contractor shall conduct engineering traceability to the requests, to ensure the procedure is feasible and safe. The contractor shall analyze the requests and the associated controls and ensure the controls will be effective, doing the job to keep the system locked out and safe to avoid the likelihood of releases and keep a risk-based process.
3.2.7. TASK 7 - The contractor shall provide engineering expertise on all aspects of Mechanical System LOTO events operations. The contractor shall review lock out tag out requests (to include maintenance, repair, permit, or new construction). The contractor shall conduct engineering traceability to the requests, to ensure the procedure is feasible and safe. The contractor shall analyze the requests and the associated controls and ensure the controls will be effective, doing the job to keep the system locked out and safe to avoid the likelihood of releases and keep a risk-based process.
3.3. The contractor shall provide advisory and assistance services to implement a risk-based process safety management system to reduce the likelihood of releases, quickly detect those releases, and mitigate the impact of releases. The personnel shall leverage information in the Navy Safety and Occupational Health Manual, OPNAV M-5100.23 to develop and recommend a risk-based process safety management system. This management framework will assist JB7 in to effectively overseeing operations and allow DFSP JBPHH personnel to identify risks, implement programs to address risk, and continuously improve.
3.3.1. TASK 1 – The contractor shall develop and provide a system safety risk model for operations consistent with NAVSUPINST 5000.20 and identify hazardous activities, leading indicators, and mitigation measures in sufficient detail to inform stakeholders; use a hazard identification, classification, and assessment methodology consistent with MIL-STD 882E; produce and maintain a Risk Register for use in tracking; d) incorporate results from all hazard mitigation activities; and provide the model at 50% and 100% stages of completion for Government review.
3.4. The contractor shall provide advisory and assistance services to assist JB7 in ensuring that it safely executes all evolutions from a system of systems perspective for DFSP JBPHH operations. Process Safety and Hazard Operability personnel shall analyze and advise JB7 on impact of systemic deviations – causes, consequences, safeguards, and risk. Process Safety and Hazard Operability personnel shall recommend to JB7 mitigations measures to safely operate DFSP JBPHH.
3.4.1. TASK 1 – The contractor shall develop a recommended Process Safety Information Process Safety Information (PSI) policy which identifies the necessary Process Safety Information (PSI), how it will be maintained and where it will be stored and who will be responsible.
3.4.2. TASK 2 – The contractor shall develop a recommended policy and schedule for Process Hazard Analysis (PHA) completion that includes techniques and methods to be used, personnel to include and information to be reviewed. The contractor shall provide recommendations for requiring that all major projects include a PHA as part of the project design.
3.4.3. TASK 3 – The contractor shall verify all operations orders are established in writing for each work activity and all operational phases. The contractor shall develop a recommended new procedure template with all industry best practice sections (like health and safety, consequence of deviation, etc.) included.
3.4.4. TASK 4 – The contractor shall incorporate into the recommended operations orders a section which discusses PPE required, the hazards of the fuels and what to do if you come in contact with the fuel.
3.4.5. TASK 5 – The contractor shall verify that all operations orders are version controlled within a document control system where changes/revisions to the documents are managed and to allow for yearly document review.
3.4.6. TASK 6 – The contractor shall verify the emergency response sections on the current operations orders address spills, leaks, loss of electricity, building ventilation, fire, and explosion.
3.4.7. TASK 7. – The contractor shall develop and, after receiving Government approval, implement a written process for incident investigation including reporting requirements, data tracking, training, and thorough incident investigation tools.
3.5. The contractor shall provide advisory and assistance services to JB7 on integrating the various requirements to include: HAZOP analysis, training programs, and recommendations from the independent third-party final assessment report on DFSP JBPHH, dated 29 April 2022 and DODIG-2025-011, dated 08 November 2024. Additionally, contractor shall assist in developing the programs required to ensure DFSP JBPHH employees obtain and maintain the required training. High-level objectives are not unique to one specific task and may be represented across multiple tasks. Integration of the various requirements will ensure synchronization to ensure all training and operational recommendations are implemented.
3.5.1. TASK 1 - The contractor shall develop and recommend a formal written program establishing operator initial and refresher training requirements.
3.5.2. TASK 2 - The contractor shall develop and recommend a formal written procedure implementing a Pre-Start-up Safety Review (PSSR) program.
3.5.3. TASK 3 - The contractor shall develop and recommend a formal written procedure implementing a Management of Change (MOC) process.
3.5.4. TASK 4 - The contactor shall recommend and, after receiving Government approval, implement a process as part of the MOC and PSSR procedures, to incorporate operator training before any process change is made.
3.5.5. TASK 5 - The contractor shall develop and, after receiving Government approval, implement detailed Mechanical Integrity procedures for all equipment subject to test and inspection requirements.
3.5.6. TASK 6 - The contractor shall develop recommended structured written procedures for training personnel involved in maintaining the ongoing integrity of process equipment.
3.5.7. TASK 7 - The contractor shall recommend training for specific employees on the use of incident investigative tools (like TapRoot, Apollo, etc.).
3.5.8. Task 8 – The contractor shall provide recommendations to ensure personnel are trained and there is a system in place to carry out and document head count following a local muster or evacuation.
3.5.9. Task 9 – The contractor shall ensure an emergency response critique is carried out and documented, and provide recommendations for ensuring that follow-up actions are completed after each actual emergency response or drill.
3.6. The contractor shall provide advisory and assistance services to evaluate and recommend current and alternate fueling and defueling operational arrangements to safely operate the DFSP.
3.6.1. Government Operational Arrangement;
3.6.2. Contractor Operational Arrangement; or
3.6.3. Government-Contractor Operational arrangement.
3.6.3.1. TASK 1 – The contractor shall evaluate the current JB7 government workforce operational arrangement and compare it against both a contractor operational arrangement and a government contractor operational arrangement. The contractor shall conduct an analysis and recommend an organizational arrangement which best addresses operational issues and will allow for the best way of meeting the mission readiness of DFSP JBPHH.
3.7. Provide support to the various programs managers within JB7. Advisory services include management of both hard copy and electronic contract files and related information to be maintained in a Government repository, arrangement of meetings, preparation of correspondence, and development of responses to taskers and requests for information.
4. GENERAL INFORMATION:
4.1. Potential Conflicts of Interest: Performance Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
4.2. Period of Performance: Unless otherwise specified, all reference to the term “days” within this PWS shall be defined as calendar days. The period of performance shall be for one (1) Base Year of twelve (12) months, which includes mobilization, one (1) 12-month option year and one (1) six-month extension in accordance with FAR 52.217-8 Option to Extend Services. The Period of Performance reads as follows:
| Period of Performance |
| Months |
| Base Period |
| Twelve (12) Months |
| Option 1 |
| Twelve (12) Months |
| FAR 52.217-8-Extension |
| Six (6) Months |
4.3. Place of Performance: The work to be performed under this contract will be performed at government facilitates onboard Joint Base Pearl Harbor Hickam.
4.4. Hours of Operation: Contractor’s work schedules shall coincide with the work schedules of Government employees working at JB7.
4.4.1. During normal work schedule, duty days are Monday through Friday, excluding Government observed holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings. Contractor's are required to provide minimum availability from 0800-1630 on normal government workdays and are expected to perform work on site.
4.4.2. The Contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed. This schedule will facilitate coordination with Government personnel. With appropriate advance approval from the Contracting Officer (KO), hours outside of these normal working hours may be authorized.
4.5. Recognized Holidays: If the Federal holiday falls on a Saturday, the holiday is observed in the preceding Friday. If the Federal holiday falls on a Sunday, the holiday is observed on the following Monday. Contractor personnel are not required to perform services on the following recognized holidays:
New Year’s Day (January 1) Birthday of Martin Luther King Jr. (Third Monday in January) President’s Day (Third Monday in February) Memorial Day (Fifth Monday in May) Juneteenth (June 19) Independence Day (July 4) Labor Day (First Monday in September) Columbus Day (Second Monday in October) Veterans Day (November 11) Thanksgiving Day (Fourth Thursday in November) Christmas Day (December 25)
4.6. Identification of Contractor Employees: All Contractor/Subcontractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.
4.7. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
4.8. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Contractor’s Quality Control Plan (QCP) shall be provided within 30 calendar days after contract award to the COR. The Contractor shall provide any changes to the Contractor’s QCP within seven (7) calendar days once it is determined by the Contractor that a change is required. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.
4.9. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
4.10. The COR and/or other Government personnel, as appropriate will meet weekly with the Contractor to review the Contractor’s performance, and the Contractor will apprise the Government of any and all current and projected execution challenges. Appropriate action shall be taken by the Contractor to resolve and identified issues. These meetings will be at no additional cost to the Government.
5. KEY PERSONNEL: The follow personnel are considered key personnel by the government: [Lead Project Executive, Operational Readiness Analysis Program Manager and Training Integration Program Manager] Certain skills and experience levels are essential for successful Contractor accomplishment of the work to be performed. The personnel who have these skill sets are defined as “key personnel”. Key personnel shall have demonstrated the skills and expertise detailed below:
5.1. The program integration staff shall have a Lead Project Executive on site with the requisite experience, education, and skills:
5.1.1. Possess a Master’s degree in Business, Engineering, or a related field from an accredited academic institution.
5.1.2. Mastery of advanced management and organization principles and practices along with a comprehensive knowledge of budget, fiscal policy, acquisition and administration of financial and material resources.
5.1.3. Knowledge of and experience with team building skills.
5.1.4. Experience with and an ability to manage resources, establish goals, and meet targeted objectives.
5.1.5. Experience with and an ability to negotiate and facilitate group discussions of desired requirements and establish consensus on final project requirements and needs.
5.1.6. Knowledge of and experience with DoD regulations, DLA Energy practices, procedures and business rules and experience working at multiple DFSPs both in operations and construction and repair activities.
5.1.7. Experience with and an ability to evaluate, review and analyze programs or program segments in terms of effective attainment of scheduled objectives and milestones, utilization of funds, delays, slippages, overruns and resolution of problems. Extensive knowledge gained through experience with the technical and managerial challenges associated with bulk fuel storage systems and operations.
5.1.8. Expert knowledge of and experience with DLA, Naval Facilities Engineering Systems Command (NAVFAC), NAVSUP Naval Petroleum Office, JBPHH (previously NAVSUP FLC Pearl Harbor) in connection with the highly technical bulk fuel storage systems and operations.
5.1.9. Extensive knowledge, skill, and experience in oral and written communications, as well as an in-depth operating knowledge of qualitative and quantitative analytical processes.
5.1.10. Proven management ability to advise on top-level decisions on courses of action having far- reaching implications. Ability to advise the Command for top-level conferences and discussions, and proposed program issues.
5.1.11. Apply new developments and experienced judgment to solve a variety of highly complex technical engineering problems in support of DFSP Pearl Harbor, and have experience with the same.
5.1.12. Exercise considerable creativity in developing new theories for dealing with fuel management, staffing, operation, organization, and training, issues of considerable engineering complexity involving issues that cross the entire spectrum of bulk fuel storage systems and operations, and have experience with the same.
5.1.13. Have experience supporting DLA Energy Government Owned/Contractor Operated and Contractor Owned/Contractor Operated DFSP contracts.
5.2. The contractor shall provide an Operational Readiness Analysis Program Manager and supporting personnel with the requisite experience and education, and skills required to perform the tasks included in this PWS. It is expected that the Program Manager will spend a significant portion of the period of performance on site at JBPHHH. The Program Manager requirements are:
5.2.1. A degree from an accredited university or college in a relevant technical discipline to include degrees in Engineering, Environmental Material Management, and Hazard Planning are examples.
5.2.2. Minimum of six years of recent and relevant experience with Process Hazard Analysis as well as an in-depth understanding of the Occupational Safety and Health Administration’s (OSHA) Process Safety Management (PSM).
5.2.3. Technical knowledge and relevant experience with the Environmental Protection Agency’s (EPA) Risk Management Program.
5.3. The contractor shall provide a Training Integration Program Manager and supporting personnel with the requisite experience, education and skill required to perform the tasks included in this PWS. It is expected that the Program Manager will spend a significant portion of the period of performance on site at JBPHH. The Program Manager requirements are:
5.3.1. Have a broad knowledge and understanding of DLA Energy, NAVSUP Naval Petroleum Office, and local Navy Fuel operations and maintenance particularly with the Red Hill Storage Facility and other deep water managed DFSPs.
5.3.2. Have detailed knowledge in business smart and operationally centric training improvements. Technical knowledge and relevant experience in evaluating cost effective means for developing a training program as well as training program implementation considering risk and technical proficiency.
5.3.3. Have Technical Knowledge of course curriculum design based on federal, Department of Defense (DoD), DLA Energy, Navy, state, and local requirements.
5.3.4. The Program Manager must have a degree or significant military experience to demonstrate an ability to lead, communicate clearly and deliver training products.
5.3.5. Shall integrate Operations Readiness Analysis and Training into the JBPHH Fuels Operations, Maintenance, Environmental Systems Manual and relevant Standard Operating Procedures. The effect of the training integration is safe, sustained operations.
5.4. The Contractor shall not remove or replace any personnel designated for the duration of the contract, without the written concurrence of the KO. This notification shall be made no later than two weeks (14 calendar days) in advance of any proposed substitution and shall include justification and personnel of the proposed substitution(s) in sufficient detail to permit evaluation of the impact on contract performance. If immediate substitution is necessary due to unforeseen circumstances, such as illness, death, or termination of employment, the Contractor shall notify the KO and COR no later than three working days after the occurrence of any of these events. The Contractor must provide a detailed explanation of the circumstances necessitating the proposed substitutions, provide complete resumes for the proposed substitutes, and provide any additional information requested by the COR. The COR through the KO will notify the Contractor of the acceptability of the substitutes after receipt of all required information. Substitute personnel qualifications shall be greater than or equal to the personnel being substituted.
N0060425Q4040 2 May 2025
5.5. If the KO determines that (1) suitable and timely replacement of “key personnel” who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming or (2) the resultant substitution would be so substantial to impair the successful completion of the contract in accordance with the quotation accepted by the Government at the time of contract award, the KO may (1) terminate the contract for cause/default or for the convenience of the Government, as appropriate or (2) at his/her discretion, if the KO finds the contractor at fault for the condition, equitably adjust the contract price downward to compensate the Government for any resultant delay, loss, and/or damages.
6. PERFORMANCE REQUIREMENT SUMMARY (PRS):
| Performance Objective and PWS Paragraph |
| Performance Standard |
| Surveillance Method |
| Acceptable Quality Level |
PRS #1
PWS Paragraph: 3.2
The contractor shall provide requisite subject matter expertise to assist JB7 in integrating the training and facility operation recommendations identified in the independent third-party final assessment report on DFSP Joint Base Pearl Harbor Hickam (JBPHH), dated 29 April 2022 and DODIG-2025-011, dated 08 November 2024.
| The contractor provided documents and presentations at weekly staff meetings. |
| Inspection by the COR weekly |
| 99% Compliance |
PRS #2
PWS Paragraph: 3.3
The contractor shall provide advisory and assistance services to implement a risk-based process safety management system to reduce the likelihood of releases, quickly detect those releases, and mitigate the impact of releases. The personnel shall leverage information in the Navy Safety and Occupational Health Manual, OPNAV M-5100.23 to develop and recommend a risk-based process safety management system. This management framework will assist JB7 in to effectively overseeing operations and allow DFSP JBPHH personnel to identify risks, implement programs to address risk, and continuously improve.
| The contractor provided documents and presentations at weekly staff meetings. |
| Inspection by the COR weekly |
| 99% Compliance |
PRS #3
PWS Paragraph: 3.4
The contractor shall provide advisory and assistance services to assist JB7 in ensuring that it safely executes all evolutions from a system of systems perspective for DFSP JBPHH operations. Process Safety and Hazard Operability personnel shall analyze and advise JB7 on impact of systemic deviations – causes, consequences, safeguards, and risk. Process Safety and Hazard Operability personnel shall recommend to JB7 mitigations measures to safely operate DFSP JBPHH.
| The contractor provided documents and presentations at weekly staff meetings. |
| Inspection by the COR weekly |
| 99% Compliance |
PRS #4
PWS Paragraph: 3.5
The contractor shall provide advisory and assistance services to JB7 on integrating the various requirements to include: HAZOP analysis, training programs, and recommendations from the independent third-party final assessment report on DFSP JBPHH, dated 29 April 2022 and DODIG-2025-011, dated 08 November 2024. Additionally, contractor shall assist in developing the programs required to ensure DFSP JBPHH employees obtain and maintain the required training. High-level objectives are not unique to one specific task and may be represented across multiple tasks. Integration of the various requirements will ensure synchronization to ensure all training and operational recommendations are implemented.
| The contractor provided documents and presentations at weekly staff meetings. |
| Inspection by the COR weekly |
| 99% Compliance |
PRS #5
PWS Paragraph: 3.6
The contractor shall provide advisory and assistance services to evaluate and recommend current and alternate fueling and defueling operational arrangements to safely operate the DFSP.
| The contractor provided documents and presentations at weekly staff meetings. |
| Inspection by the COR weekly |
| 99% Compliance |
PRS #6
PWS Paragraph: 3.7
Provide support to the various programs managers within JB7. Advisory services include management of both hard copy and electronic contract files and related information to be maintained in a Government repository, arrangement of meetings, preparation of correspondence, and development of responses to taskers and requests for information.
| The contractor provided documents and presentations at weekly staff meetings. |
| Inspection by the COR weekly |
| 99% Compliance |
PRS #7
The Contractor shall provide all contract deliverables outlined in PWS section 7 – Deliverable Schedule.
| Contract deliverables furnished as prescribed in the PWS, attachments, CDRLs, Task Orders, etc., as applicable |
| Inspection by the COR monthly |
| >95% of deliverables submitted timely and without rework required. |
| Overall Contract Performance |
| Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on Contractor Performance |
| Assessment by the COR monthly |
| All performance elements rated Satisfactory (or higher) |
| Invoicing |
| Monthly invoices per contract procedures are timely and accurate. |
| Review & acceptance of the invoice monthly |
| 100% accuracy |
7. DELIVERABLE SCHEDULE:
| Deliverable |
| Frequency |
| Format |
| Distribution |
PWS Paragraph: 3.2.1 TASK 1 – The contractor shall develop recommended written procedures detailing operator actions including which steps should be field verified by two individuals, in order to reduce the likelihood of loss of containment.
NLT 3 months after time of award. Update as Required following base period.
Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) Send to COR via email
PWS Paragraph: 3.2.2 TASK 2 – The contractor shall include a verification step in recommended Operations Orders that confirms piping is restrained before starting any evolution involving transferring liquid from any tank on DFSP NLT 3 months after time of award.
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.2.3 TASK 3 – The contractor shall provide a recommendation regarding adding an observer or remote camera observation at dresser couplings during initial pressurization prior to defueling and/or fueling.
| NLT 2 months after time of award. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.2.4 TASK 4 – The contractor shall develop a recommended lock administrative control system and identify safety-critical manual valves which should be controlled to reduce the likelihood of human error.
| NLT 5 months after time of award. Update as Required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.2.5 TASK 5 – The contract shall conduct an assessment to determine if additional operators and technical support is required for defueling and/or fueling operations.
| NLT 1 month after time of award. Update as required during and following Base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.2.6 Task 6- The contractor shall provide engineering expertise on all aspects of Electrical System Lock Out Tag Out (LOTO) events operations. The contractor shall review lock out tag out requests (to include maintenance, repair, permit, or new construction). The contractor shall conduct engineering traceability to the requests, to ensure the procedure is feasible and safe. The contractor shall analyze the requests and the associated controls and ensure the controls will be effective, doing the job to keep the system locked out and safe to avoid the likelihood of releases and keep a risk-based process.
| NLT 1 month after time of award. Update as required during and following Base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.2.7 TASK 7 - The contractor shall provide engineering expertise on all aspects of Mechanical System LOTO events operations. The contractor shall review lock out tag out requests (to include maintenance, repair, permit, or new construction). The contractor shall conduct engineering traceability to the requests, to ensure the procedure is feasible and safe. The contractor shall analyze the requests and the associated controls and ensure the controls will be effective, doing the job to keep the system locked out and safe to avoid the likelihood of releases and keep a risk-based process.
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.3.1 TASK 1 – The contractor shall develop and provide a system safety risk model for operations consistent with NAVSUPINST 5000.20 and identify hazardous activities, leading indicators, and mitigation measures in sufficient detail to inform stakeholders; use a hazard identification, classification, and assessment methodology consistent with MIL-STD 882E; produce and maintain a Risk Register for use in tracking; d) incorporate results from all hazard mitigation activities; and provide the model at 50% and 100% stages of completion for Government review.
| NLT 2 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.4.1 TASK 1 – The contractor shall develop a recommended Process Safety Information Process Safety Information (PSI) policy which identifies the necessary Process Safety Information (PSI), how it will be maintained and where it will be stored and who will be responsible.
| NLT 4 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.4.2 TASK 2 – The contractor shall develop a policy and schedule for PHA completion that includes techniques and methods to be used, personnel to include and information to be reviewed. The contractor shall provide recommendations for requiring that all major projects to include a PHA as part of the project design.
| NLT 4 months after time of award. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.4.3 TASK 3 – The contractor shall verify all operations orders are established in writing for each work activity and all operational phases. Develop a recommended new procedure template with all industry best practice sections (like health and safety, consequence of deviation, etc.) included.
| NLT 2 month after time of award. Update as required during and following Base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.4.4 TASK 4 – The contractor shall incorporate into the recommended operations orders a section which discusses PPE required, the hazards of the fuels and what to do if you come in contact with the fuel.
| NLT 2 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.4.5 TASK 5 – The contractor shall verify that all operations orders are version controlled within a document control system where changes/revisions to the documents are managed and to allow for yearly document review.
| NLT 6 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph:
3.4.6 TASK 6 – The contractor shall verify the emergency response sections on the current operations orders address spills, leaks, loss of electricity, building ventilation, fire, and explosion.
| NLT 2 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.4.7 TASK 7. – The contractor shall develop and, after receiving Government approval, implement a written process for incident investigation including reporting requirements, data tracking, training, and thorough incident investigation tools.
| NLT 2 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.5.1 TASK 1. The contractor shall develop and recommend a formal written program establishing operator initial and refresher training requirements.
| NLT 2 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.5.2 TASK 2. The contractor shall develop and recommend a formal written procedure implementing a Pre-Start-up Safety Review (PSSR) program.
| NLT 2 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.5.3 TASK 3. The contractor shall develop and recommend a formal written procedure implementing a Management of Change (MOC) process.
| NLT 2 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.5.4 TASK 4. The contactor shall recommend and, after receiving Government approval, implement a process as part of the MOC and PSSR procedures, to incorporate operator training before any process change is made.
NLT 2 months after time of award.
Update as required following base period.
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.5.5 TASK 5. The contractor shall develop and recommend and, after receiving Government approval, implement detailed Mechanical Integrity procedures for all equipment subject to test and inspection requirements.
| NLT 2 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.5.6 TASK 6. The contractor shall develop recommended structured written procedures for training personnel involved in maintaining the ongoing integrity of process equipment.
| NLT 2 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.5.7 TASK 7. The contractor shall recommend training for specific employees on the use of incident investigative tools (like TapRoot, Apollo, etc.).
| NLT 2 months after time of award. Update as required following base period. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.5.8 TASK 8 – The contractor shall provide recommendations to ensure personnel are trained and there is a system in place to carry out and document head count following a local muster or evacuation.
| NLT end of first option period |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.5.9 TASK 9 – The contractor shall ensure an emergency response critique is carried out and documented and provide recommendations for ensuring that follow-up actions are completed after each actual emergency response or drill.
| NLT end of first option period |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.6.3.1 TASK 1. The contractor shall evaluate the current JB7 government workforce operational arrangement and compare it against both a contractor operational arrangement and a government contractor operational arrangement.
The contractor shall conduct an analysis and recommend an organizational arrangement which best addresses operational issues as will allow for the best way of meeting the mission readiness of DFSP JBPHH
| 30 days after time of award |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 3.7 TASK 1. The contractor shall provide support to the various programs managers within JB7. Advisory services include management of both hard copy and electronic contract files and related information to be maintained in a government repository, arrangement of meetings, preparation of correspondence, and development of responses to taskers and requests for information.
| 30 days after time of award |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 4.8 – Contractor Quality Control Plan The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS.
| Provide one (1) copy, NLT 30 days after time of award and within seven (7) calendar days once it is determined by the Contractor that a change is required. |
| Contractor chosen format (MS Word, Briefing Slides, Excel Spreadsheets) |
| Send to COR via email |
PWS Paragraph: 8.8.1 – List of Personnel and Personnel Non-Disclosure Agreements The Contractor shall provide a list of personnel associated with this contract and provide signed non- disclosure agreements to the COR prior to start of performance, and as personnel are added or removed from the list.
| Provide one (1) copy, NLT seven (7) days after time of award and within seven (7) calendar days once it is determined by the Contractor that a change is required. |
| Personnel List in MS Word Format |
Non-Disclosure Agreements in Pdf Format Send to COR and KO via email.
PWS Paragraph: 11- Access to DOD IT System The SAAR-N…
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