JA ScriptPro Redacted 9-16-2026_Redacted.pdf

ScriptPro Equipment and Windows 11 Upgrade VA-26-00080993

SOLE SOURCE JUSTIFICATION

1. Contracting Activity: Department of Veterans Affairs (VA)

Office of Procurement, Acquisition, and Logistics Technology Acquisition Center 23 Christopher Way Eatontown, NJ 07724

2. This requirement will be accomplished via:

[ X ] New Purchase Order

[ ] Modification No.

[ ] Purchase Card

Purchase Order will be:

[ X ] Firm Fixed Price [ ] Cost Type Contract:

[ ] Time and Materials [ ] Other (Specify):

Type of Funds (e.g. Supply Fund, Franchise Fund, IT, etc.):

[ X ] Supply Fund

3. Description of Supplies or Services.

[ X ] Supplies

Item name: Brand Name ScriptPro Pharmancy Equipment and Windows 11 Upgrade

The Department of Veteran Affairs (VA), Central Texas Veteran Affairs Healthcare System (CTVHCS) Pharmacy Service has a requirement for brand name only ScriptPro hardware, software, and services for outpatient dispensing at the Doris Miller VA Medical Center, Austin VA Clinic, and Olin E. Teague facilities. The period of performance (PoP) shall be a delivery and installation of all hardware and software listed in the charts below within 60 days from award along with 12 months of technical support for each facility after successful installation of all equipment. The total estimated value of this effort is

[ X ] Explain exclusive licensing agreements:

ScriptPro licensing agreements govern the use of their proprietary pharmacy management software, robotics interfaces, and digital platforms. These agreements restrict intellectual property rights, limit software access to authorized users, and bundle module-specific or concurrent user terms. All software, database content, and system designs remain exclusive property of ScriptPro LLC. Written agreements are required to use systems or portals without a direct license breaches terms. The required upgrades, hardware, software, and maintenance services are proprietary to ScriptPro and can only be obtained and installed by ScriptPro USA, Inc., due to the OEM controlled architecture of the pharmacy automation systems currently in use.

[ X ] Explain need for brand name:

ScriptPro equipment, software, and support is required because their hardware architecture, robotics, and database engines are strictly proprietary. Microsoft ended support for Windows 10 in October 2025, which has caused equipment malfunctions and disruptions in workflow due to not receiving the required software updates, and delays in patient prescription processing. The Windows 11 upgrade for the ScriptPro Robotic Prescription Dispensing System is critical for maintaining cybersecurity compliance, Microsoft security support, and to ensure compatibility with updated SQL and server software to protect patient health information (PHI) against evolving cyber threats. Operating on outdated, unsupported operating systems leaves pharmacy networks vulnerable to security breaches and compliance failures which can affect prescription processing for direct patient care.

If this system is not upgraded to meet security requirements, the Doris Miller VA Medical Center, Austin VA Clinic, and Olin E. Teague pharmacy locations will be forced to cease automation to support prescription processing, resulting in the need to transmit pharmacy results/orders in a manual fashion. Any such manual intervention would significantly impact VA patient care as VA clinical staff are dependent on the existing ScriptPro Workflow system to safely distribute Veteran medications in an accurate and timely manner.

[ X ] This is a follow-on contract. Awarding this contract to a new source will result in possible $1,000,000.00 of duplication costs as follows:

Awarding to a new source could result in voided support for the existing system currently installed and in use at Central Texas Veterans Health Care System.

Procuring alternate brands would cause severe workflow disruptions, void system integrations with platforms like VistA/Cerner, and introduce unacceptable patient safety and compatibility risks. ScriptPro holds exclusive intellectual property rights to its robotic mechanisms, internal configuration utilities, and device firmware. The ScriptPro Pharmacy Management System relies on proprietary database structures and barcode safety controls that third-party software cannot safely replicate or interface with Only ScriptPro authorized technicians possess the proprietary diagnostic tools and specialized training required for safe maintenance of system. Mixing third-party hardware into an established ScriptPro line breaks real-time tracking, inventory coordination, and automated dispensing accuracy.

[ ] Other rationale for not promoting competition, as follows:

6. Efforts to Obtain Competition.

[ X ] There is only one responsible source for this item. Efforts made to locate additional sources are described under the “Market Research” paragraph of this document. There is no competition anticipated for this acquisition. Procurement data does not include any unnecessary requirements that may inhibit competition.

ScriptPro USA, LLC 5828 Reeds Rd Mission, KS 66202

[ X ] The sources proposed above are the only sources that can meet the requirements for the reasons given above. Procurement data does not include any unnecessary requirements that may inhibit competition. Any other sources used would require replacement of Robotic Dispensing System, equipment, and software, and support services.

7. Actions to Increase Competition.

[ ] A competitive technical data package (TDP) is being prepared by (enter name of responsible party). It will not be available for this procurement;

however, it is forecast to be available by N/A__.

[ ] The solicitation will contain requirements for the acquisition of a competitive TDP that will allow for future full and open competition.

[ X ] Other actions that will be accomplished to increase competition: The Government will continue to conduct market research to ascertain if there are changes in the marketplace that would enable future actions to be completed.

8. Market Research.

[ X ] A notice soliciting additional sources of supply was published in the Contracting Opportunities Page on August 11, 2026 with a response date of August 17, 2026 at 10:00am EST.

[ X ] No response was received.

[ ] _______ companies expressed interest, but did not submit any data supporting that they can supply the item.

[ ] The following companies submitted data claiming that they can supply the item. However, the government evaluation of the data resulted in a negative determination.

[ ] The following companies were contacted by telephone and each one stated they did not make a product that would be interchangeable in form, fit and function with the item being procured.

[ X ] The market research consisted of the following:

Initial market research was completed by the customer in June 2026, which included a search in VetCert using NAICS 339112 and keyword “ScriptPro”, which returned no results. The customer also performed internet searches and reviewing product literature. Additionally, a proprietary letter from ScriptPro, dated January 2, 2026, was provided and stated that as the OEM, ScriptPro is the only source for maintenance/updates, or modifications and upgrades to their system(s). Finally, the customer located, and reviewed, orders issued by the National Acquisition Center (NAC) for ScriptPro for products and support.that were awarded off of a Federal Supply Service (FSS) contract with the General Services Administration (GSA) to ScriptPro.

[ ] Market research was not conducted because (provide complete rationale):

[ ] Other, as follows: system(s).

9. Interested Sources.

[ X ] No other source has expressed written interest in supplying this item.

[ ] The following companies have expressed written interest in supplying this item and/or service. However, they are not being considered for this procurement for the reasons given below.

[ X ] Solicitation covering this procurement will be synopsized in the Contracting Opportunities Page and any bids/proposals received shall be evaluated.

[ ] Solicitation covering this procurement will not be synopsized in the Contracting Opportunities Page pursuant to FAR 5.202_________

10. Technical/Requirements Certification.

I certify that the supporting data under my cognizance, which are included in the justification, are accurate and complete to the best of my knowledge and belief.

Cynthia Surber Date Administrative Officer, Pharmacy Central TX Veterans Health Care System

11. Fair and Reasonable Cost Determination I hereby determine that the anticipated price to the Government for this contract action will be fair and reasonable based on historical prices paid for similar ScriptPro upgrades and a comparison to the Independent Government Cost Estimate.

Evan Schlisserman Date Contracting Officer

12. Contracting Officer Certification/Approval I certify that this justification is accurate and complete to the best of my knowledge and belief.

Evan Schlisserman Date Contracting Officer

9/11/26

9/14/26

9/14/26