JA - FY27 Dolphin Imaging Reprocurement - Army AF Navy SNP Signed-Redacted.pdf

CUI

Control Number:

Source Selection Information - See FAR 2.101 and 3.104-4

2 OCT 2024

Imaging and Management Solutions provides high-quality imaging, diagnostic, and case presentation software for dental specialty professionals worldwide. Dolphin products tightly integrate with digital x-rays, units, cone-beam computed tomography systems, telephonic solutions and web-enabled applications and are compatible with the latest operation systems and computers. This product allows the users access to the Dolphin Imaging System that is used as the analysis and treatment planning system for all orthodontic and OMFS locations at Military Treatment Facilities (MTF)s. The software service and product will provide:

- Ability to seamlessly acquire, view, print, and store images in the Department of War (DoW) health care facilities in the Hospital/Army Dental Centers area of responsibility.

- Provide yearly support for all sites to include all upgrades to existing software.

- Support via Telephone: provide unlimited, toll-free telephone support 24 hours a day, 7 days a week.

- Support via Live Chat: Connect directly with a support representative via approved B2B connection and instant messaging technology.

- Support via Email

Markert Research shows there is no other products that is sufficient when compared to the features, both proprietary and non-proprietary, compatibility, and price. If this particular product cannot be acquired it will cause a work stoppage across MTFs without orthodontic and dental to effectively capture, organize and present image records.

6. Efforts to Obtain Competition: Market research conducted on June 16, 2026, determined that only can provide Dolphin Imaging Software. At this time, no effort will be made to obtain competition, as is the only source able to provide the products/services required for this action.

7. Actions to Increase Competition/Remove or Overcome any Barriers to Competition: DHA Lifecycle Management remains committed to promoting full and open competition for future procurement actions. This requirement was previously released for open competition; however, the range of viable alternatives is significantly constrained due to the current product’s enterprise-wide existence. Transitioning to a different solution at this time would require substantial unplanned funding to procure a new product and perform the engineering work necessary to integrate it into the DHA enterprise architecture. Any alternative product would also require a complete risk assessment, resulting in additional unbudgeted cost and schedule impacts. Moreover, implementation of a replacement product would introduce new deployment expenses that are not incurred under the current maintenance renewal structure. The primary barrier to achieving full and open competition is the licensing and support model established by the Original Equipment Manufacturer (OEM), which limits the availability of interchangeable solutions without significant

Control Number:

Source Selection Information - See FAR 2.101 and 3.104-4

3 OCT 2024

operational and financial disruption. DHA Lifecycle Management will continue to monitor the marketplace and assess potential alternatives to determine whether future changes in requirements or industry offerings may enable a competitive procurement.

8. Market Research: In accordance with FAR Part 10, market research was conducted on June 16, 2026, by the requiring activity, by researching federal purchasing portals, like the Department of War Enterprise Software Initiative (DoW ESI), General Services Administration (GSA), and NASA SEWP. On June 17, 2026, broader market research was conducted by the contracting activity to assess the market and no suitable alternatives were found. The requested contract will be awarded on a sole source basis to At this time, no efforts were made to solicit from multiple offerors, since this capability cannot be provided by any other vendor.

9. Other Facts:

a. Procurement History:

(1) Is this a new requirement? No

(2) If 9.a.(1) is No, was the action just prior to this one competed? No

(3) If 9.a.(2) is Yes, what has changed where this action cannot be competed? Not applicable.

b. Additional Information: N/A

10. Interested Sources: To date, no sources have written to express interest. DHA will reassess brand requirements continuously.

11. Technical Certification: I certify the supporting data under my cognizance, which are included in the justification, are accurate and complete to the best of my knowledge and belief.