J.11 Services by OpDiv and StaffDiv.pdf
PDF 465 KB Posted
- Attached to
- Request for Information (RFI) IT Support Including Engineering, Operations and Asset Management
- Solicitation number
- 75P00124B00001
About this file
This document outlines the information technology services required by various divisions within the Department of Health and Human Services. The Office of the Chief Information Officer will provide service desk, infrastructure management, email administration, mobile device management, unified communications support, and application hosting for numerous departmental components including the Administration for Children and Families, Administration for Community Living, Agency for Healthcare Research and Quality, Office of Assistant Secretary for Preparedness and Response, Substance Abuse and Mental Health Services Administration, and various staff divisions within the Office of the Secretary. Application hosting will also be conducted for specific applications used by the Assistant Secretary for Financial Resources, Assistant Secretary for Planning and Evaluation, Center for Faith-Based and Community Initiatives, Office of Global Affairs, Office of General Counsel, Office of the National Coordinator for Health Information Technology, and the Program Support Center. In addition, IT support is required at over five hundred Federal Occupational Health clinic and fitness center sites.
This document relates to the Request for Information numbered 75P00124B00001 from the Department of Health and Human Services Office of the Assistant Secretary for Administration, which seeks industry feedback on IT support, engineering, operations, and asset management requirements. No further information is provided on pricing, response dates, or award timing.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Attachment 2 - SLAs.zip | ZIP file | |
| J.10 Number of Service Locations.pdf | ||
| RFI 75P00124B00001 (NGITS).pdf | ||
| Attachment 1 - Requirement Matrices.zip | ZIP file | |
| J.42 Infrastructure Ticket Severity Report (Tier 3).pdf |
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Text version
HHS ITIO NGITS
Attachment J-11 (Services by OpDiv and StaffDiv)
Acronym Name OCIO-OPS Support
ACF
Administration for Children and Families
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support Application Hosting (for selected ACF applications)
ACL
Administration for Community Living
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support Application Hosting (for selected ACL applications)
AHRQ
Agency for Healthcare Research and Quality
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support
ASPR
Office of Assistant Secretary for Preparedness and Response
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support COOP/DR/Emergency Response (Includes individual remote users) Application Hosting (for selected ASPR applications)
SAMHSA Substance Abuse and Mental Health Services Administration
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support
OS
OS-IOS
Immediate Office of the Secretary
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support
OS-ASA
Office of Assistant Secretary for Administration
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support Application Hosting (for selected ASA applications)
OS-ASFR
Office of Assistant Secretary for Financial Resources
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support Application Hosting (for selected ASFR applications)
OS-ASL
Office of Assistant Secretary for Legislation
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support
Office of the Secretary is organized into STAFFDIVs, which are considered to be at the same organizational level as the other non-OS OPDIVs.
Acronym Name OCIO-OPS Support
OS-ASPA
Office of Assistant Secretary for Public Affairs
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support
OS-ASPE
Office of Assistant Secretary for Planning and Evaluation
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support Application Hosting (for selected ASPE applications)
OS-CFBCI
Center for Faith- Based and Community Initiatives
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support Application Hosting (for selected CFBCI applications)
OS-DAB
Departmental Appeals Board Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support
OS-IEA
Office of Intergovernmental and External Affairs
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support
OS-OASH
Office of the Assistant Secretary for Health
Service Desk / Deskside Support Infrastructure/Email Management Application Hosting (for selected OASH applications) Mobile device management Unified Communications & Collaboration support
OS-OCR Office for Civil Rights
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support
OS-OGA Office of Global Affairs
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support
Acronym Name OCIO-OPS Support
Application Hosting (for selected OGA applications)
OS-OGC
Office of General Counsel Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support Application Hosting (for selected OGC applications)
OS-OHR Office of Health Reform
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support
OS-OMHA
Office of Medicare Hearings and Appeals
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support Application Hosting (for selected OMHA applications)
OS-ONC
Office of the National Coordinator for Health Information Technology
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support Application Hosting (for selected ONC applications)
OS-PSC Program Support Center
Service Desk / Deskside Support Infrastructure/Email Management Mobile device management Unified Communications & Collaboration support Application Hosting (for selected FOH applications) Includes 527 Federal Occupational Health (FOH) local and remote Health Clinic and Fitness Center Sites requiring some computer and/or application
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