J and A - CRM (002).pdf

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Notice of Intent to Sole Source for FEDRAMP Compliant Customer Relations Management Software
Solicitation number
34300023Q0055
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U.S. International Trade Commission 500 E Street, SW Washington, DC 20436 United States Phone: 202-205-3098 www.usitc.gov J:\usitc graphics\seal in blue.jpg Justification and Approval for Single Source Awards USITC - 050 (Rev. 4/2022) Justification & Approval for Single Source Awards Form required for justification & approvals under the simplified acquisition threshold. currently there is only a form for over the SAT, which is much longer and in depth than required by the FAR 9.0.0.2.20101008.1.734229 Deborah Bridge 4/3/2018

OCFO

Shadara Peters 5/2/2018 J:\usitc graphics\seal in blue.jpg Consolidated J&A for actions Not Exceeding the Simplified Acquisition Threshold (SAT) (FAR 13.501) Contracting Office Requiring Office U.S. International Trade Commission Office of Procurement 500 E Street S.W.

Washington, D.C. 20436 U.S. International Trade Commission

500 E Street S.W.

Washington, D.C. 20436 Justification and Approval for:

5. Requiring Officer's Certification:

I certify that the facts and representations in this justification, included herein, meet the Government's need and that the supporting data which forms the basis for this justification is complete and accurate.

6. Contracting Officer Certification: Posted:

I have received this justification and find it to be accurate and complete to the best of my knowledge and belief.

PrintButton1:
DropDownList1: Office of External Relations
CheckBox1: 1
CheckBox1: 0
ReqNo: 6100-OOER-0001
NumericField1: 0.00000000
TextField1: Customer Relations Management (CRM) software and services to support the Commission's Office of External Relations in managing communication/contacts with members of Congress and others.
TextField1: A competitive procurement for FEDRAMP (Moderate) compliant software was conducted by the Commission in FY-19, Q1, which returned only 2 potential vendors (Salesforce (SF) and Knowwho (KW)). Salesforce provides the cloud storage (licenses). KnowWho is a data service that sits in Salesforce, both are required. The Commission market research at that time discovered Carashsoft, who is capable of providing the requirement and without having to split the award between 2 vendors. Since that time, OER has invested significant time and resources in customizing the Salesforce/KnowWho system for the Commission's needs. Switching to another vendor now would require significant new investment in a system that is working well.
TextField1: Market research conducted resulted in two potential vendors identified that Carahsoft Technology Corp had the capability to provide: both the FEDRAMP compliant cloud storage as well as the data service.
TextField2: Laura Bloodgood Acting for Jennifer Andberg
DateField1:
SignatureField1:
CheckBox2: 0
CheckBox2: 0
TextField3: Carasoft Technology Corp.

File details come from the government source that posted it. Updated .