ITS53QAEHSFY14007QualityAnalyst008MFPChase.doc

Specifications for ITS53 Staff Augmentation Posting

[Document Number: ITS53_QA-EHS-FY14-007] [Quality Assurance Analyst] X New Posting

__ RePosting: __ No suitable resumes received, reposted with no changes (please do not resubmit resumes)

__ Reposted with skill set edits

__ Reposted with different title, higher maximum rate

General Requirements:

CORI requirements: _X_MUST BE COMPLETED

__ Other (including special requirements):

Interview requirements: __x in person

__ Other:

Total number of positions sought: _1_ Maximum acceptable hourly rate: $_60 May be filled PRIOR TO CLOSE DATE: _x_Yes __No Additional Resume Submission Specifications and Requirements:

· Maximum number of resumes per ITS53 Vendors: 4

· Resumes must be emailed to: EOHHS-ITContractorResumes@MassMail.State.MA.US

· The subject line of the email must read: ITS53_QA-EHS-FY14-007

· No phone calls please – email questions to: ___ kara.banderier@state.ma.us

· Indicate on resume if candidate is presently working for another State Agency or has worked for another State Agency within the past 12 months (if so, indicate State Agency name)

· Include candidate Pay Rate in the email that accompanies the resume

· Rates are all-inclusive (travel and any additional expenses are included in the rate)

· Include Right to represent exclusivity

· Third party status

Worksite Address: 100 Hancock Street, Quincy, MA 02171 Contract Length: June 30, 2014 Project(s) Duration: end of project Hours per Week: 40 Submission Deadline: January 24, 2014 Other Schedule Related:

Rate Card Title from the Rate Card posted on Comm-PASS: Quality Assurance Analyst Position Summary:

The QA Analyst will review user requirements and use cases to prepare and execute test plans, scripts, and cases for the Massachusetts Executive Office of Health and Human Services Money Follows the Person Medicaid application, an online application on the Commonwealth of Massachusetts Virtual Gateway used to assist long-term care support systems to reduce their reliance on institutional care, while developing community-based long-term care opportunities, enabling the elderly and people with disabilities to fully participate in their communities.

The incumbent must be skilled in testing web-based, J2EE applications, including the execution of robust system and user acceptance testing and substantial collaboration with a variety of stakeholders.

The incumbent must be prepared to assist with business case development and planning, requirements organization and tracking, including translating user requirements to actionable test scenarios and cases.

Candidates must have Public Sector social services experience in areas such as Medicaid Management Information Systems (MMIS), SACWIS, Medicaid eligibility, or Division of Transitional Assistance/Social Services (SNAP/Welfare/TANF/Food Stamps) eligibility determination systems.

Daily Duties / Responsibilities:

The primary area of responsibility in this position is to test new and existing software both functionally and via an automated testing tool; position requires an experienced Quality Assurance Analyst to develop, create, modify, and execute test cases.

The QA Analyst will also assist in the use of automated testing tools to ensure the logic supporting the development efforts meet specified performance outcomes and service level metrics, compliance with Section 508 and Americans With Disabilities Act, The QA Analyst will analyze business requirements and use cases in order to create test plans, then create both automated test scripts as well as manual test plans to verify software development against the application requirements. Test cases will focus on the verification of both the user interface as well as the database.

The QA Analyst will help ensure the highest quality of our product before it reaches our customers.

The QA Analyst will be responsible for creating and executing system test plans for application development efforts according to defined application requirements. The QA Analyst finds and tracks software defects, coordinates re-testing with the project team and documents the conditions and results of testing.

Subject matter expertise – Quality Assurance

· Translating the work of business analysts and subject matter experts into to ensure well defined requirements contribute to defined functional use cases, allowing for development of robust and reliable test cases based on input (requirements and use cases) for deployment during standard testing phases.

· Strong diagnostic and problem solving skills to help with root cause analysis during application verification and defect review.

· Expert knowledge of all testing methodologies (white vs. black box test work, system vs. functional), with a solid understanding of quality assurance as part of the development process. Well-versed in software process and software development lifecycle (SDLC) methodologies, particularly the Unified Process Development Methodology with focus on requirements and test management components.

· Excellent verbal and written communication skills, and interpersonal skills, all necessary to interact effectively with project managers, software developers, business analysts and contributing staff members interagency. Strong, demonstrated ability to work independently as well as in project teams, providing relevant quality assurance services to a broad audience. Highly analytic and able to independently analyze test results and be confident making decisions and recommendations

· BA/BS in Computer Sciences/Engineering or associated discipline, or 5 years or more of work history in a Quality Assurance role, preferably in the human services, healthcare, pharmaceutical or insurance industry.

· Familiarity with MS Office (Word, Excel, PowerPoint, and Visio) and with standard tools used for regression testing and compliance certification including IBM/Rational testing products (ClearQuest, ClearCase, Test Manager), as automation tools such as Selenium and QuickTest Pro, and ADA Compliance tools (JAWS, Policy Tester, and Deque Worldspace).

· Knowledge of Medicaid systems, the Health Information Exchange (HIE) and Health Insurance Exchange (HIX) programs, and medical claims management systems are desired.Strong preference given to candidate with proven experience in large health plan administration especially Medicaid and or CHIP or other public health applications of a similar nature.

· Knowledge of healthcare insurance principles and processes eligibility systems, Medicaid Management Information System (MMIS), Medicaid operations experience, and public sector environment experience is a plus.

· Minimum of two (3) years of experience conducting acceptance tests and application certification in an MMIS or major health plan eligibility claims processing environment desired