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This document contains questions submitted by industry and the corresponding answers provided by the U.S. Customs and Border Protection (CBP) Office of Trade (OT) during an industry day event. Key details include:

The industry day is being hosted by the CBP Office of Acquisition (OA), Industry Partnership and Outreach Program (IPOP) to provide industry background on CBP's OT portfolio, current capabilities, and desired capabilities. The event will be held virtually on October 24, 2024. Briefing slides will be posted 10 days prior, and industry questions are due one week before the event. CBP is not soliciting proposals or making awards based on this industry day. The document covers topics such as planned acquisitions, technology used, supply chain tools, data formats, cloud services, and the preferred technology readiness level for proposed solutions. The industry day is intended to facilitate engagement between CBP and industry on OT's modernization efforts.

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OT Industry Day Questions and Answers

1. Are you planning an acquisition that is not on the Professional Workforce Support Services (recently awarded) BPA in areas of:

· Strategic Workforce Planning,

· Data Analytics & Reporting

· Workload Staffing Model

· Business Transformation Answer: No, we are not planning a new acquisition in those areas at the present time. OT will be conducting market research and issuing sources sought notices / request for information over the next few months for new acquisitions in FY25.

2. What technology is used to support the mission readiness directorate for Financial Management, human capital and facilities and asset management?

Answer: Qlik, PowerBi, Tableau, and Salesforce

3. CALIBRE works in the Supply Chain Resilience area for DoD - How would we provide feedback on those GBI questions?

Answer: Please contact the GBI Team at GBI@cbp.dhs.gov

4. Is there a data type or format that has been identified as the standard for information exchange?

Answer: If you are asking about modernization then, yes, we are using W3C credentials. Since CBP is moving towards an operational test, please keep an eye out for the actual VC list and samples that will be posted publicly.

5. What Cloud Service Providers (AWS, Azure, Google, OCI) do you use - which is primary, secondary, tertiary?

Answer: Office of Information and Technology would be better suited to address this question. To request a meeting, please register your company with CBP Business Connection.

6. What Supply Chain tool do you use? is it SAP or something else?

Answer: CBP creates code with a mixture of in-house programming and COTS/GOTS products. There is no one size fits all solution.

7. Ms. Van Horn, I want to introduce you to someone who has a solution for your need mentioned on the phones. Thanks, Gabe Galvan, RevTek Solutions.

Answer: Please register your company with CBP Business Connection to request a meeting with program offices areas and specific points of contact.

8. How do tariffs affect CBP operations?

Answer: Please review https://www.cbp.gov/trade/programs-administration/determining-duty-rates for more information on the Harmonized Tariff System and duty rates.

9. Who do we contact regarding mobile image analysis solutions?

Answer: Please register your company with CBP Business Connection to request a meeting with program offices areas and specific points of contact.

10. Regarding the datasets that are currently being utilized. Will the vendor get a test/sample dataset to ensure that the schemas are the same and standardized?

Answer: Yes

11. Additionally, is the currently used solution a Cloud solution such as Azure, GCP, or AWS? If so, can you confirm which platform is being used?

Answer: AWS (if this is an ATAP question)

12. Is there a list of datasets that CBP currently subscribes too? And what gaps need to be filled?

Answer: OT seeks to achieve comprehensive documentation of foreign supply chains. OT will be conducting market research and issuing sources sought notices / request for information regarding commercially available data solutions in the next month or so.

13. How does Green Innovation use GIS as part of its technology solutions portfolio?

Answer: We are experimenting with several initiatives. The first test is to see if we can provide a mechanism to track CO2 emissions across the supply chain.

14. Is US CBP seeking industry unsolicited proposals in support of the agency's objectives? Or is CBP producing solicitations to target specific needs/areas of interest?

Answer: CBP will consider unsolicited proposals that comply with the process outlined at this link Unsolicited Proposals | U.S. Customs and Border Protection. CBP produces solicitations to acquire commercially available solutions that meet current needs. Regarding aspects of trade process modernization, CBP encourages international trade participants engage with modernization efforts and participate in operational testing of new processes and technologies.

15. To whom should we send our solution information to, that is related to AI/ML or other technologies? Will we get that POC's email information here? Or will that information be on SAM.gov?

Answer: Please register your company with CBP Business Connection to request a meeting with program offices areas and specific points of contact. BP will consider unsolicited proposals that comply with the process outlined at this link Unsolicited Proposals | U.S. Customs and Border Protection. OT will be conducting market research and issuing sources sought notices / request for information regarding commercially available data solutions in the next month or so.

16. What is best way to connect with ACE Mod, ATAP?

Answer: Please register your company with CBP Business Connection to request a meeting with program offices areas and specific points of contact

17. What is ATAP's technology stack?

Answer: ATAP leverages OIT's acquired solutions that serve the entire CBP enterprise. ATAP does not have independent control over its technology stack. Please register your company with CBP Business Connection to propose a specific solution.

18. At what TRL does the product need to be at, if any?

Answer: CBP typically looks for technology at Technology Readiness Level 7 or higher.

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