IPM_Contract_SOW_2023_pdf.docx

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Attached to
Pest Management Services - Boston NHP Federal contract opportunity
Solicitation number
140P4323Q0021
Issued by
Department of the Interior National Park Service Northeast Region

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Text version

STATEMENT OF WORK

FOR

PEST CONTROL SERVICES

Boston National Historical Park

STATEMENT OF WORK

FOR

PEST CONTROL SERVICES

1. DESCRIPTION OF SERVICES. The contractor shall provide all management, licenses, laboratory testing, tools, supplies, equipment, transportation, and labor to develop and implement an Integrated Pest Management (IPM) plan at Boston National Historical Park in a manner that will ensure the health and general well-being of the Park’s personnel, their Partner Organization’s personnel, and the visiting public, and any other government institutions. Rodents and various types of insects are more commonly encountered on these historic grounds, but there are other pests as well. The abatement for all pests should be specifically addressed in the IPM plan and used to determine workload.

1.1. BASIC SERVICES. The contractor shall develop an IPM plan for approval. The IPM plan will require approval by the IPM Coordinator for Boston National Historical Park prior to implementation and is subject to the contracting officer’s approval. The contractor’s IPM plan shall establish the strategy and methods for conducting a safe, effective, and environmentally sound pest management program. Perspective contractors may review the installation’s historical records of pest activity and abatement actions, survey facilities and grounds, consult with the Park IPM Coordinator to develop a pest management plan. In developing the IPM plan, the contractor may want to address continuous monitoring, pest response and removal procedures, record keeping, warranties, pest education and communication to installation personnel to prevent pests and disease vectors. The IPM approach should use targeted, effective, environmentally sound methods including habitat/facility modification, biological/genetic/cultural control, mechanical/physical control, and where necessary, the judicious use of least hazardous pesticides. The IPM plan shall comply with all applicable National Park Service IPM protocols, Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), state/local regulatory guidance on pesticide storage, disposal, and applications.

1.2. LOCATIONS OF SERVICE.

1.2.1 Building 109, Building 265 (B,C,D,E, F), Quarters G (Commandant’s House), Building I (Marine Barracks), Building 107, and the occasional isolated need in another location due to unforeseen circumstances and other hazards such as hornets, wasps, etc.

2. SERVICE DELIVERY SUMMARY.

Performance Objective
SOW Para
Performance Threshold

Develop and Comply with the Approved IPM Plan.

Plan developed timely, submitted, and approved. Pests are under control. Typical household variety pests are not present. Rodents and other vermin are aggressively controlled. These are historical buildings so environmentally friendly products are strongly encouraged. Special use products will have to be discussed with the Regional IPM Coordinator.

1.1.
Customer complaints shall not exceed 2 per month.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

A person of contact that is an employee of the National Park Service will be available to enter the buildings and disarm any alarm systems so the contractor can perform the necessary work as needed. A map can be provided upon request.

4. GENERAL INFORMATION.

4.1. QUALITY CONTROL.

The contractor shall develop and maintain a quality control program to ensure systematic inspection of facilities and grounds for pests, a customer service call/ emergency response system for pest removal, and a continuous pest prevention education program for facility managers, food handling managers, and housing occupants. The contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Delivery Summary. The government evaluator must have a specific quality control inspector to notify in case of customer complaints.

4.2. QUALITY ASSURANCE.

The government will periodically evaluate the contractor’s performance by visual inspections and customer complaints not exceeding the two per month.

4.3. GOVERNMENT REMEDIES.

The contracting officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items (May 1997), for contractor’s failure to correct nonconforming services.

4.4. HOURS OF OPERATION.

Weekdays 8 AM – 5PM

4.5. SECURITY REQUIREMENTS.

The contractor will schedule service visits with the IPM Contractor who will also be the COR for the contract. This will be done to allow access for the contractor to enter the installation and to ensure a NPS employee will be available to allow access into the various buildings and locations by disarming alarms and showing the contractor areas where IPM-related complaints have been filed.

4.6. PERFORMANCE OF SERVICES DURING CRISIS.

The contractor will be notified in a timely manner if such unforeseen events occur and will be instructed on what to do at that time.

4.7. SPECIAL QUALIFICATIONS.

The contractor will have a licensed pest control manager specifically assigned to support this contract and available within 24 hours to meet with government personnel. Moreover, all contract employees that apply pesticides must have a Massachusetts pesticide applicator’s license. The contractor will be responsible to ensure that the licenses and training of contractor personnel are kept current. In addition, all mixing, and storage of pesticides shall be performed off the installation. If the contractor spills or releases any hazardous substances (example, substances listed in 40 CFR 302), the contractor should immediately notify the IPM Coordinator for Boston National Historical Park.

4.8. PARTNERING AGREEMENT.

The contracting officer may require a partnering agreement between the government and the contractor to ensure cooperation and a sound partnership of all parties involved in the execution of this contract. Partnering is the creation of a government-contractor relationship that promotes achievement of mutually beneficial goals. It involves an agreement in principle to share the risks involved in completing the project and to establish and promote a nurturing partnership environment. Representatives from each organization are encouraged to participate in developing the partnering agreement. Suggested representation is the civil engineer manager, the government inspector, the government contract administrator, the contractor’s manager, and the contractor’s quality control person. All costs for the partnership agreement should be shared equally between the government and contractor. This group is responsible for developing a formal partnering agreement that should be signed by all parties involved. The agreement should contain as a minimum: specific goals to be reached and a list of objectives to reach the goals, a set of metrics to evaluate the objectives, a frequency for meetings to review the metrics, and a statement of cooperation to execute the terms of the agreement.

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